Retail Customer Service Associate
Customer service associate job in Scottsdale, AZ
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
People
Follows instructions of supervisors and assists other team members in performing store functions
Assists in the training of store team members
Service
Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need
Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
Ensures all customer problems are resolved quickly and to the satisfaction of the customer
Takes complex customer orders using order systems and provides accurate pricing information
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
Maintains a safe, clean and orderly retail Store
Profit
Ensures confidentiality of customer data and careful handling of documents, media, and packages
Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change
Cleans, repairs, and stocks all r
etail
store printing and shipping equipment and supplies to provide optimal performance and availability
Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
Takes preemptive action to prevent errors and waste
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures
Self-Management
Performs multiple tasks at the same time
Looks for opportunities to improve knowledge and skills within the retail Store
Able to operate with minimal supervision
Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook
All other duties as needed or required
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
ESSENTIAL FUNCTIONS:
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills
ESSENTIAL FUNCTIONS:
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details:
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights
Pay Transparency
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.
For more information, click here.
Customer Accounts Advisor
Customer service associate job in Peoria, AZ
The salary range for this role is $16.25 to $17.00 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Supervision Support Professional
Customer service associate job in Tempe, AZ
The Company
A prominent fortune 500 financial services firm with a nationwide network of independent financial advisors. This company offers an extensive selection of investment products and services to individuals, businesses, and institutions, with a strong emphasis on utilizing innovation and technology to cultivate client relationships.
What You Will Be Doing
This role is part of the Supervision Support team and serves as a key resource for advisors and internal partners by providing guidance on supervision-related platforms, industry regulations, and licensing or continuing education requirements. Team members act as the first point of contact for a wide range of inquiries, combining regulatory knowledge with a strong customer service approach.
Ideal Candidate
We're seeking collaborative, service-oriented professionals who thrive in fast-paced environments. Success in this role requires excellent communication skills, attention to detail, and the ability to handle complex questions while maintaining a positive and solution-focused mindset.
Requirements
Licensing: MUST HOLD ACTIVE FINRA SIE and Series 7 Licenses
1+ year of recent customer service experience within financial services
Knowledge of FINRA, SEC, and state regulatory requirements
Knowledge of mutual funds, annuities, and general securities
Strong written and verbal communication skills
Quick learner with ability to adapt in a dynamic environment
Excellent multitasking, attention to detail, and follow-up skills
Solid problem-solving abilities
Preferences
Licensing: Series 63, 65, 66
Knowledge of securities licensing and insurance licensing
Financial services experiences focused on investment products.
Proactive collaboration and service-based responses with business partners on escalated issues
Experience with all Microsoft applications, particularly, Excel, Word, Access, PowerPoint, and SharePoint.
Equal Opportunity Employer
Associate Staffing is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. We are committed to creating a diverse and inclusive work environment and welcome applicants from all backgrounds to apply for open positions with our company.
Pension Sales Associate
Customer service associate job in Scottsdale, AZ
Overview of the Company
With more than 47 years of experience, Walton is one of North America's leading land experts and a premier global real estate investment firm. Founded in 1979, Walton currently manages over US$ 4.54 billion of real estate assets in the United States and Canada, with more than 89,000 acres under management. The head office is in Scottsdale AZ, USA and we have offices located in the UAE, Southeast Asia, China and Canada.
We are a fast-paced environment, who promote flexibility and authenticity to ensure employees can manage their day and meet both work and personal commitments.
Position Summary
Walton Global is seeking a motivated and driven Pension Sales Associate to support our U.S. Capital Markets team. This role will partner closely with Territory Managers to expand Walton's footprint within the pension, endowment, and institutional consulting channel. The ideal candidate is licensed, energetic, and eager to build a career in the institutional alternative investment space.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
· Assist Territory Managers in identifying and targeting pension plans, Taft-Hartley funds, foundations, endowments, and institutional consultants in assigned regions.
· Support outreach campaigns through email, phone calls, virtual meetings, and data research to drive new business pipeline.
· Prepare and customize marketing materials, meeting summaries, and follow-up communications.
· Coordinate and help schedule Territory Manager meetings, roadshows, events, and conference participation.
· Track engagement activities and manage CRM updates to ensure accuracy and visibility across teams.
· Develop product knowledge across Walton's suite of land investment strategies and income-focused offerings.
Minimum Qualifications (Knowledge, Skills, and Abilities)
· Series 7 and 63 licenses required (or ability to obtain within 120 days).
· 1-3 years of sales or distribution support experience in financial services, ideally within the pension or institutional channel.
· Strong communication and relationship-building skills.
· Familiarity with alternative investments, real assets, or private funds preferred.
· Self-starter with excellent organization and follow-through.
· Ability to work independently in a remote environment.
· Proficiency with CRM systems and Microsoft Office Suite.
Why Walton
Competitive pay and benefits
Opportunities to grow and develop skills in multiple disciplines
Fun, energetic co-workers who share the same core values and strategies
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.
The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.
We would like to thank all applicants for their interest in this position; however, only those selected for interviews will be contacted.
Customer Service Representative
Customer service associate job in Mesa, AZ
Bilingual applicants only.
Our ideal candidate loves talking to people and proactively solving issues. Construction or insurance billing background is a plus.
Responsibilities
Communicate with customers via phone, email and chat.
Provide knowledgeable answers to questions about product, pricing and availability.
Work with internal departments to meet customer's needs.
Data entry in various platforms.
Executing daily tasks.
Qualifications
Bilingual: English (fluent) & Spanish (fluent)
At least 1 - 3 years of relevant work experience.
Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
Ability to multi-task, organize, and prioritize work.
Benefits
Health Insurance (medical, prescriptions, preventive care)
Dental & Vision Insurance
Paid Time Off
Retail Sales Associate
Customer service associate job in Mesa, AZ
We Don't Follow Trends, We Create Them.
Make some serious Cash!
Incentive Potential
$28,100 - $127,500
For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Purpose at Ashley:
As a Retail Sales Associate, transform store guests into loyal customers. When guests enter the store, you're the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley's products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment.
What You'll Do
Thrives in an environment that rewards for delivering world-class service and delighting our guests.
Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image.
Accurately and efficiently process sales orders, adhering to cash handling protocols. Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions
Address customer concerns independently whenever possible
Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists
Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks
Meet and exceed sales goals, align to KPI's and performance standards
Complete any additional tasks as assigned by management
What You Bring
Legally authorized to work in the US.
At least 18 years old
Ability to lift, tug, and pull 25 IBS with or without accommodation.
High school diploma or equivalent, preferred
1 year customer service and/or sales experience, preferred
Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to
Conveys information in a way that inspires action
Gets excited by developing and sharing fresh ideas
Ability to work flexible hours, including weekends and holidays
Communicates information in a motivating manner that prompts action
Flourishes in an environment that values exceptional service and customer satisfaction
Maintain reliable attendance
What's In It for You:
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
Health, dental benefits, and vision insurance
Employee Discount from 10% - 30%
Life/Disability Insurance
Flex Spending Account
401K
Paid Time Off & Holidays
Paid Birthday
Weekly Pay
Learn more about who we are and the causes we support here
Apply now and find your home at Ashley!
Licensed Insurance Customer Service
Customer service associate job in Surprise, AZ
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
What we provide
Base salary (depending on experience)
Paid vacation
401k with 3 % employer match
Valuable experience
Growth potential/Opportunity for advancement within my office
Schedule: 40/hour workweek; 8:30 - 5:00 p.m. Monday - Friday (45 min. lunch). No late nights or weekends.
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Customer Retention Representative
Customer service associate job in Phoenix, AZ
Your Career at Cox
From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives.
Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: ********************
Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
Job Description
As a Customer Retention Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. The Customer Retention Representative is part of a supportive, service-oriented team that:
• Responds to call center customer retention calls for all Cox residential services and product lines.
• Identifies and resolves customer issues.
• Exercises creative negotiation skills to motivate customers to continue using Cox services.
• Offers additional or upgraded services, while providing a quality customer experience.
• Lives the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company.
Unleash your potential with Cox Communications as a Customer Retention Representative, where you'll be enhancing the lives of our customers and your career.
Primary Responsibilities and Essential Functions
• Receive inbound retention calls from current customers, for sales and revenue generation, in a high-intensity call center environment.
• Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs.
• Achieve monthly key performance metrics, call and order entry productivity standards, and call quality performance through utilization of persuasive skills, defined call flow structure, and adherence to provided schedule.
• Educate customers on active product features, service offerings, billing, charges, and product value.
• Understand and promote current marketing campaigns in order to sell to or save customers accurately and effectively.
• Increase revenue through up-selling and cross-selling video, HSI, wireless, and telephony services to existing customers.
• Research and review competitive pricing and service offerings in order to provide competitive price and product comparisons based on customer needs.
• Responsible for utilizing multiple customer databases to access, change or input account information for customers.
• Provide outstanding customer service, troubleshoot and resolve service and minor technical problems for customers by asking appropriate questions.
• Creatively negotiate pricing and bundling by making offers of credits and/or discounts according to Company guidelines.
• Complete installation, disconnect, transfer and seasonal downgrade orders and update customer accounts utilizing customer record database.
• Other duties as assigned.
Qualifications
Minimum
• HS diploma, GED, or relevant work experience.
• Effective communication skills.
• Excellent computer skills.
• Demonstrated ability to multi-task.
• Excellent interpersonal skills to work effectively with teams throughout organization.
• Excellent ability to pursuade others through indirect influence.
• Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction.
• Demonstrated ability to establish collaborative customer relationships in a fast-paced environment.
• Demonstrated capacity to thrive in a high-change, often ambiguous business environment.
• Eligibility to work in the United States.
Preferred
• Experience in telecommunications industry.
Additional Information
All your information will be kept confidential according to EEO guidelines.
APPLY AT: ************************************************** (JOB CODE 142435)
Customer Retention/Billing Specialist
Customer service associate job in Phoenix, AZ
Job Description
State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Retention/Billing Specialist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
Greet clients, answer phone calls, respond to emails, and handle client inquiries.
Prepare and process insurance forms, manage client files, and ensure all paperwork is accurately completed and filed.
Enter client information into the agency management system and update records as necessary.
Handle billing inquiries, process payments, follow up on overdue accounts.
Act as a liaison between clients and agents, ensuring clear and effective communications.
QUALIFICATIONS:
Must have Arizona Property and Casualty License
Previous insurance experience preferred (State Farm)
Previous administrative or customer service experience, preferably in an insurance or financial services setting.
Excellent verbal and written communication skills.
Strong organizational skills with the ability to multitask and prioritize tasks effectively.
Friendly and professional demeanor with a strong focus on customer satisfaction.
High level of accuracy in data entry and document preparation.
Ability to work independently, handle client issues, and find effective resolutions.
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Previous Customer Service Wanted
Customer service associate job in Phoenix, AZ
🌟 Previous Servers and Customer Service Wanted - Patient Care
💙 No Healthcare Experience Needed - Just Heart, Empathy & a Desire to Help Others Heal
✨ Make a Real Difference Every Day
Are you great with people and ready for work that actually matters? At Serenity Healthcare, we're redefining mental wellness with empathy, innovation, and life-changing care.
We're not looking for medical backgrounds - we're looking for human connection. If you've worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here.
🎓 Don't Have Healthcare Experience? We'll Train You!
We provide full, paid training and national certification. You bring:
✅ 2+ years of full-time work experience
✅ Strong communication skills
✅ A kind, composed, and positive attitude
✅ A passion for helping people feel seen, heard, and valued
👩 ⚕️ Your Role as a TMS Technician
As a TMS Technician, you'll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy.
Your day-to-day:
Work one-on-one with patients during treatment sessions
Operate and monitor our high-tech TMS therapy machine
Use tools like gratitude, journaling, and goal-setting to encourage patient growth
Track and document progress to share with medical staff
Be a steady, supportive presence throughout each patient's care journey
🌱 What We're Looking For
You don't need a medical degree - just a genuine love for helping people.
We're seeking someone who:
Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.)
Is naturally empathetic, calm, and uplifting
Communicates clearly and professionally
Is reliable, growth-oriented, and receptive to feedback
Wants to be part of something bigger than a job
💼 Why You'll Love Working at Serenity
✔ Fulfillment - Help people take back their lives
✔ Career growth - We promote from within as we expand nationwide
✔ Supportive culture - You'll be valued for who you are and how you care
Our Benefits Include:
🏥 90% employer-paid medical, dental & vision
🏖 10 PTO days (15 after 1 year) + 10 paid holidays
💰 401(k) retirement plan
🚀 Rapid internal promotion opportunities
💡 About Serenity Healthcare
We're on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven't worked. Our care is personal, proven, and powered by compassion.
📝 Apply Today - Be the Reason Someone Finds Hope Again
Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening.
Auto-ApplyAssociate Customer Service Representative Spanish Bilingual Everyday Banking
Customer service associate job in Phoenix, AZ
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
In this role you will:
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers
Required Qualifications:
6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bilingual speaking and reading proficiency in Spanish/English
Desired Qualifications:
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
Ability to execute in a fast paced, high demand, metric driven call center environment
Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
Knowledge, understanding and experience of internet, mobile, and social media technology
Job Expectations:
Must be able to attend full duration of required training period
This position is not eligible for Visa sponsorship
Ability to work additional hours as needed
Schedule may be eligible for a shift differential under the terms of the shift differential policy
Must work on-site at the location posted
Must complete and pass required language assessment
Training and Work Schedule:
You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
Training class starts on 02/09 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
We're open from Sunday - Saturday, Open 24 Hours. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Most schedules will be mid-shift or evening-shift.
Compensation:
Starting rate $20.00 per hour
Posting Location:
2202 W Rose Garden Ln, Phoenix AZ 85027
@RWF22
Posting End Date:
1 Jan 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Auto-ApplyCustomer Success Executive
Customer service associate job in Scottsdale, AZ
About US ( ********************************* | Mobile: ios.markate.com | android.markate.com Markate.com is a cloud based CRM business owners app which also includes Field Service Management, Sales & Marketing Automation We are located in Scottsdale Kierland area and rated us one of fast-growing companies in the Phoenix valley.
Job Description
Job Details:
• Competitive, goal oriented with the ability to think strategically and operate within a fast-pace growing business
• Enthusiastic and creative leader with the ability to inspire others
• Strategic, consultative thinker able to focus on innovative, measurable solutions
• Experience establishing, tracking and reporting customer metrics across the organization
• Superior communication skills with small and large audiences
• Competitive, goal oriented with the ability to think strategically and operate in a scaling business
• Understanding of the current national, regional and local emerging market trends, the regulatory environment, and the impact to the Healthcare industry, and to prospects and customers
• Persuasive communication style with an ability to communicate clearly and effectively via phone, internet, and in person
Good to have
Experience preparing marketing, user guide onboarding documentation/videos
Make online videos for user learning
Qualifications
3-5 years of strategic business development/customer Management experience in CRM platform
• Persuasive communication style with an ability to communicate clearly and effectively via phone, internet, and in person
Additional Information
All your information will be kept confidential according to EEO guidelines.
Dps Service Employee (Unc)
Customer service associate job in Phoenix, AZ
DEPARTMENT OF PUBLIC SAFETY
The Department of Public Safety's mission is to protect human life and property by enforcing state laws, deterring criminal activity, and providing vital support to the state of Arizona and its citizens.
Visit our website at *************
DPS SERVICE EMPLOYEE - FLEET Salary: $34,129.05 - $54,573.58 To apply, you must go to the DPS website. Click here and follow the instructions to submit your on-line application.
Job Summary:
The Department of Public Safety is filling multiple full-time entry level Service Employee positions in the Fleet Services area. These positions are designed to provide training and experience in a wide array of functions and operations in Fleet Services. The successful candidates will perform functions and tasks involving basic vehicle maintenance/ repair, vehicle transportation, parts pickup/delivery and data entry into the Fleet Management Software. This position can assist the incumbent with the skills, training and experience necessary to potentially advance to the role of Automotive/ Motorcycle Technician. Promotion to this role may be achieved after satisfactory performance during a one-year period, meeting all required minimum qualifications in the classification and successful completion of the Automotive/ Motorcycle technician examination process. We invite you to apply for this opportunity to join a team, receive training, and have opportunities for promotion and advancement.
Under direct supervision, performs work in a structured or unstructured program to gain practical work experience in one of the administrative, professional or technical fields within the Department. May rotate from assignment to assignment within the agency to learn and contribute to administrative, professional or technical processes. Performs related duties as assigned. This classification is designated as uncovered. Incumbent serves at the pleasure of the Director of the Arizona Department of Public Safety.
Minimum Qualifications:
Requires a high school diploma or equivalent by start of employment.
Must possess and maintain an Arizona Driver's License.
Excellent customer service etiquette is highly desirable.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
May be required to move items up to 50 pounds for distances of up to 10 feet.
May be required to stand, stoop, bend, kneel and squat for extended periods of time.
May be exposed to fumes or dust, toxic or caustic chemicals, outdoor whether, moving mechanical parts and moderate to loud noise levels.
Pre-Employment Requirements:
Applicants must complete an examination process. A polygraph and background investigation are required for successful applicants. DPS supports a drug-free work environment through pre-employment drug testing.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The Arizona Department of Public Safety is proud to offer a comprehensive benefits package to benefit-eligible employees in cooperation with the State of Arizona.
• Accrued vacation pay and sick days
• 10 paid holidays per year
• Deferred compensation plan
• Top-ranked retirement plans
• Affordable medical, dental, vision, life, and short & long-term disability insurance plans
• Employee Assistance, Peer and Family Support Programs
• Bus Cards (Subsidized partially by the State)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling **************. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
Associate Customer Service Representative Spanish Bilingual Everyday Banking
Customer service associate job in Phoenix, AZ
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
In this role you will:
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers
Required Qualifications:
6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bilingual speaking and reading proficiency in Spanish/English
Desired Qualifications:
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
Ability to execute in a fast paced, high demand, metric driven call center environment
Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
Knowledge, understanding and experience of internet, mobile, and social media technology
Job Expectations:
Must be able to attend full duration of required training period
This position is not eligible for Visa sponsorship
Ability to work additional hours as needed
Schedule may be eligible for a shift differential under the terms of the shift differential policy
Must work on-site at the location posted
Must complete and pass required language assessment
Training and Work Schedule:
You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
Training class starts on 02/09 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
We're open from Sunday - Saturday, Open 24 Hours. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Most schedules will be mid-shift or evening-shift.
Compensation:
Starting rate $20.00 per hour
Posting Location:
2202 W Rose Garden Ln, Phoenix AZ 85027
@RWF22
Posting End Date:
1 Jan 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Client Success Specialist - Business Listings Team
Customer service associate job in Scottsdale, AZ
About Reputation
Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business' eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more.
Reputation continues to earn recognition as a trusted leader in both innovation and partnership. Most recently, the company was named an Inc. Power Partner, a distinction awarded to B2B organizations with a proven track record of helping clients thrive. Reputation was also officially Certified™ as a Great Place to Work, reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike.
Why work at Reputation?
Reputation has achieved substantial annual recurring revenue from Global Fortune 1000 companies and continues to grow worldwide.
We've secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including a major equity financing from Marlin Equity Partners in January 2022.
Reputation is trusted by more than 250 partners, including Google, Meta, Yelp, Apple Business Connect, Healthgrades and Entrata.
The platform is used by major automotive OEMs and thousands of their new vehicle dealerships. Additionally hundreds of healthcare systems and their locations, along with top property management firms have integrated Reputation within their organizations.
Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.
Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.
Our Mission: Help businesses
always know
what their customers are saying about them and
always act
on that feedback
The Business Listings Success Manager I executes managed business listings services for assigned accounts, ensuring accurate and consistent customer information across platforms to maximize visibility and engagement. This role follows established processes, applies defined solutions, and collaborates with customers and internal teams to maintain listing accuracy. The ideal candidate demonstrates strong attention to detail, customer service skills, and the ability to manage multiple tasks within a structured framework.
This is an early-career position and a great opportunity to get your foot in the door with Reputation!
Hybrid work schedule: 2 days in office on Tuesday and Wednesday
Responsibilities
Review data received from customer master spreadsheets for listings fulfillment relating to adding, changing, and deleting listings.
Manage and optimize listings across Google Business Profiles, Apple Maps, Bing Places, Facebook, and other directories based on defined requirements.
Support ongoing listings management including claiming, editing, and duplicate suppression, and more under established playbooks.
Collaborate with customers to ensure listing information (name, address, phone, hours, etc.) is accurate, consistent, and up to date.
Identify discrepancies and apply established solutions; escalate unresolved issues when needed.
Monitor and report fulfillment progress, listing accuracy, and data completeness within assigned accounts.
Maintain accurate documentation and update internal systems to reflect account progress.
Develop and maintain Success Plans for each customer, reviewing progress and aligning with the customer throughout their lifecycle to ensure measurable outcomes and long-term success.
Create and document Standard Operating Procedures (SOPs) for each customer account to capture client-specific requirements, ensure consistency in service delivery, and build team-wide awareness.
Build rapport and trusted customer relationships and collaborate closely with internal delivery teams.
Ensure customer satisfaction and account stability through delivery excellence.
Stay current on industry trends and platform updates for Google Business Profiles, Apple Maps, Bing Places, Facebook, and emerging search engines or directories.
Stay informed on updates to core platforms (Google Business Profiles, Apple Maps, Bing Places, Facebook) and apply changes as directed in customer delivery processes; participate in team knowledge-sharing.
Manage assigned tasks under tight deadlines.
Additional duties as assigned.
Qualifications
Bachelor's degree, in progress of completing a degree program, or equivalent experience.
1+ years of experience managing client accounts or delivering customer-facing services, preferably in a business listings or digital marketing context.
Prior experience in a “white glove” customer service environment preferred.
Familiarity with Google Business Profiles, Apple Maps, Bing Places, Facebook, or Yelp preferred.
Strong communication skills (written and verbal).
Strong attention to detail and organizational skills.
Working knowledge of MS Office or Google Workspace.
Salesforce experience is a plus.
Ability to follow defined workflows, manage multiple priorities, and meet deadlines.
Hybrid work schedule: 2 days in office on Tuesday and Wednesday (subject to change).
Open to standard or non-standard shift schedules.
When you join Reputation, you can expect:
Flexible working arrangements.
Career growth with paid training tuition opportunities.
Active Employee Resource Groups (ERGs) to engage with.
An equitable work environment.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
At Reputation, we're committed to building a workforce that reflects a broad range of backgrounds, experiences, and perspectives. We believe that diversity strengthens our team, drives innovation, and helps us better serve our customers and communities. Through inclusive hiring practices and ongoing initiatives, we strive to create a workplace where everyone feels valued and empowered to contribute.
Additionally, we offer a variety of benefits and perks, such as:
Flexible PTO for salary paid employees
Hourly employees accrue PTO based on tenure and receive 5 sick days annually, available day 1
10 paid company holidays
4 company paid , “Recharge Days,” which are wellness days off for the entire company
Health, dental and vision insurance
401k
Paid Parental Leave for all eligible employees as of day 1 of employment
Employer paid short and long term disability and life insurance
Employee Assistance Program (EAP)
Access to a wide variety of unique perks and apps:
PerkSpot - Employee Discount Program
Wellhub (Gym Pass) - Access to wellbeing virtual apps, coaching and gym membership options
Carrot Fertility - Fertility & family forming, maternity, parenting, and hormonal health support
Omada - Virtual prevention and physical therapy program
Ladder -Life insurance to supplement outside of employer offering
SoFi - Financial wellbeing platform and 1:1 advice
Fetch - Pet insurance discount program
Spring Health for Guardian - Virtual mental health support
XP Health for Guardian (virtual eye-wear platform)
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice.
Applicants only - No 3rd party agency candidates.
Auto-ApplyClient Engagement Specialist 1ST
Customer service associate job in Phoenix, AZ
Become a Part of Something Big! Our mission at the Keys to Change campus is to create a safe, engaging, holistic community that empowers people to end their homelessness and create positive, long-term changes. We offer a dynamic work environment where your ideas and critical thinking skills will be valued and your contributions will directly influence the lives of those in need. We are looking for individuals who are ready to be part of something bigger than themselves, who want to challenge the status quo. At Keys to Change, your work will matter, your voice will be heard, and together, we will transform lives and strengthen communities Keys to Change is an Equal Opportunity Employer and offers an attractive health and benefits package for our employees, including 100% towards monthly premiums for Health, Dental, Long- and Short-Term Disability, and Life insurance (employee only), Paid Time Off, 403b, 8 Paid Holidays, and flexible schedule. Summary: The Client Engagement Rep position will join our Supportive Services team in their efforts to engage clients in ending their homelessness as quickly as possible. This position will provide direct service to individuals who utilize Keys to Change, by way of outreach and engagement, to connect individuals to needed daily campus amenities, services, and resources needed to assist in ending their homelessness. Essential Functions
Provide accurate and comprehensive information to clients both on campus and additional housing locations.
Provide a high level of Customer Service
Maintain organized and clean work area
Monitor and maintain Day room under Social Distancing processes
COVID Distancing Shelter overnight - shifts
Assist in Shower Monitoring usage for clients
Participate in rotations of shift responsibilities (day room, greeter stations, check in tables, shower monitoring, shelter overnight setup and take down).
Keep up on inventory needs during opening and closing shifts at front desk (sanitation needs, hygiene products, client information forms and appointment update with case managers).
Follow all policies and procedures for employees at Keys to Change
Engage clients with a welcoming and positive attitude as they navigate the campus for needed services, (food, shelter, showers, housing, etc.,).
Required Functional Abilities:
Written and verbal communication skills (Spanish a plus).
Demonstrated ability to communicate effectively and professionally with staff, clients, and other external contacts.
Ability to handle sensitive material, maintaining the highest level of confidentiality and displaying sound judgment.
Valid Driver's License/Clean 3-year MVR
Mobility sufficient to conduct regular duties within a normal campus environment.
Ability to lift up to 20 pounds in order to safely manage office supplies and equipment.
Minimum Qualifications: Must be over the age of 18 and have a high school diploma or equivalent; a minimum of 1 year customer service experience, social services or Human Services. Knowledge of homeless resources and the ability to work with individuals with diverse needs. Demonstrates a sensitivity to cultural diversity, and differing lifestyles. Must be able to communicate clearly and professionally, work as a team player and at times, independently; the ability to multitask, work in a fast-paced environment and maintain a calm demeanor in high stress situations. Must demonstrate personal responsibility and integrity, show initiative and an ability to work independently; with a sensitivity to cultural diversity, lifestyle understanding is essential.
Client Onboarding Specialist - Accounting
Customer service associate job in Chandler, AZ
Job Details US AZ STL 001 Chandler AZ Office - Chandler, AZ US GA VCS 001 Woodstock GA Office - Woodstock, GA; US NC NWS 001 Charlotte NC Office - Charlotte, NC; US OH EPR 001 Mason OH Office - Mason, OH; US TN IIQ 001 Knoxville TN Office - Knoxville, TN; US TX RSM 001 Plano TX Office - Plano, TX; US UT WRT 001 Sandy UT Office - Sandy, UTDescription
About Inhabit
Inhabit operates a unique collective of PropTech products serving the residential and short-term rental industries. Our industry leading ecosystems bring strategic value to deliver transformative software solutions and services to the industries we serve. As a strategic SaaS provider, we believe that property and short-term rental management companies should have the opportunity to choose the platforms that best support their business goals and that they should be able to benefit from the innovative offerings across our ecosystems. To learn more, visit Inhabit.com.
About Streamline Vacation Rental Software
We are the industry leader in vacation rental software. In 2020, we had our best year to date, and we are excited to continue that growth in 2021 and so on. Our clients use our cutting-edge technology and modern solutions to manage their entire property management operations: online bookings, maintenance, housekeeping accounting, etc. If you're interested in joining a team working to build a unique, world-class software with a relentless focus on the customer, you've come to the right place.
Job Description
As a Client Onboarding Specialist - Accounting, you will be responsible for coaching new clients during their onboarding to correctly set up of their taxes, fees, trust accounting information and coach them on how to use their Streamline system effectively to stay in Trust. You will also be responsible for conducting research, performing routine calculations, general ledger reviews to identify discrepancies and opportunities and communicate these accordingly. We are looking for a highly motivated, polished, well organized self-starter with an engaging personality who thrives in a fast-paced environment and can learn and adapt quickly.
Functions and Responsibilities
Attend and participate in the onboarding and transition of new clients
Train new clients virtually to set up and use all aspects of their accounting via the system
Identify misplaced and invalid data and determine a plan for correction
Train clients on proper way to complete bank reconciliations
Work in the ticketing system to track and respond to requests promptly
Build and maintain relationships with clients by providing exceptional customer service
Exhibit proven ability to multitask and work under pressure
Troubleshoot client issues as they may arise with client accounting set up
Write and update accounting related articles on our knowledge base to provide both; internal, and external education & improvement initiatives
Analyze and document clients' questions and concerns; determine when escalations are required and ensure they are sent to appropriate team or manager
Proactively work to identify at-risk accounting issues
Qualifications
Minimum Qualifications
2-4 years of experience in accounting/bookkeeping
Bachelor's degree in accounting or comparable accounting experience
Experience in the Property Management Industry highly recommended
Experience in Excel, Word, Zoom or other video calling tools
Knowledge of Trust Accounting or relevant highly recommended
Successful experience in delivering excellent customer service
Time management and organizational skills
Quick learner, detail oriented, and collaborative friendly team player
Professionalism and clarity in your verbal and written communication with the ability to teach customers and teammates with enthusiasm
Happy, friendly and approachable individual
Type
Full Time, Hybrid
Location
Chandler, AZ (primary). Applicants in the following locations will be considered: Atlanta GA, Mason OH, Dallas TX, Knoxville TN, North Carolina. We have an in-office work style, with most team members working in the office from Monday to Thursday and remotely on Friday.
Benefits Include
Competitive Pay
Health Insurance: Medical, Dental, Vision and Prescription Plans
Health Savings Accounts
Flexible Spending Account
Dependent Flexible Spending Account
Critical Illness
Accident
Retirement Savings Plan (401K) with discretionary company match
Short and Long Term Disability
Company Paid $25,000.00 life insurance
Supplemental Life and AD&D Insurance
Employee Assistance Program
Paid Holidays
Paid Vacation
Paid Volunteer Time
Inhabit Employee Discount Programs
Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants.
#Inhabithires
Agent | Receptionist - Restaurant Reservations PM
Customer service associate job in Scottsdale, AZ
The Fairmont Scottsdale Princess is Arizona's largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more. This place really has it all - except for you!
What's in it for you:
Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
Free meals at our on-site employee restaurant
Learning programs through our Academies designed to sharpen your skills
Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier!401K, Direct Deposit etc.
Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!
Job Description
You are the beginning of an exceptional guest experience. As a Restaurant Reservations Coordinator at the Fairmont Scottsdale Princess, you will make our guests feel welcome and reflect the exceptional dining experience to come when they arrive!
Answering multi-line phone system and provide guests information on resort and activities
Consistently offer exceptional, friendly and engaging service
Ensure the best selection for the guest and ensure revenue is maximized through suggestive selling techniques
Recommend property dining outlets and assist guests with information and special requests
Book restaurant reservation requests
Facilitate taking guest room delivery orders
Accurately input data into proper systems
Acquire extensive knowledge of the premises
Communicate in a clear and effective manner
Qualifications
Ability to speak with a smile
Guest focused personality is essential; experience is an asset
Aptitude in resolving issues with a customer-focused orientation
Proficiency in English; multilingual is a plus
Excellent communication skills
Polite and confident with a great deal of patience
Ability in multitasking and time-management
Aptitude in resolving issues with a customer-focused orientation
Experience working with point of sale systems, booking platforms, and Microsoft Office
Familiarity with Microsoft Word, Outlook and Excel preferred
Attention to detail is a must as well as being very organized
Take initiative to complete tasks that need to be done
Additional Information
Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Client Engagement Specialist
Customer service associate job in Chandler, AZ
Neeley Law is Arizona's leading consumer bankruptcy firm -- known for giving people the second chance they deserve. Clients often come to us during some of the hardest moments in their lives, and we meet them with compassion, clarity, and hope.
We're looking for a Client Engagement Specialist (non-attorney sales role) to be the first point of contact for new clients. You'll conduct part of the initial consultation, help prospective clients understand the bankruptcy process, and work with an attorney to guide them to take the next step by retaining our firm for a Chapter 7 or Chapter 13 case.
This is more than just sales. Take a look at our reviews to see the impact we have.
Conduct part of initial phone and in-person consultations with prospective clients
Listen to clients' stories with empathy, identify their needs, and explain the process clearly (without giving legal advice)
Educate prospects on how our firm can serve them
Confidently guide clients through the decision to hire our firm (without being pushy)
Track and follow up with leads in our CRM to ensure no opportunity slips through the cracks
Coordinate with attorneys and paralegals to ensure a smooth onboarding
Meet or exceed monthly retention goals
Proven sales or client-facing experience (legal intake, financial services, or high-trust sales preferred)
Excellent communication and active listening skills
Ability to connect with people in emotional or stressful situations
Organized, detail-oriented, and tech-savvy (comfortable with CRM tools)
Self-motivated with a track record of meeting goals
Bilingual in English/Spanish is a plus
Private Client Deposit Specialist
Customer service associate job in Scottsdale, AZ
This position will support the Private Banking group. Responsibilities will include opening deposit accounts, managing deposit activities, responding to customer inquiries and concerns, and providing high quality customer service and support. Responsibilities will include, but not be limited to, the following:
- Reviewing and completing requests, responses in a timely manner, staying organized, being proactive, and meeting all client expectations.
- Managing the account opening process, on-line banking setup, clearing deposit account exceptions, ordering all requested items, Client follow-up as needed, and ensure new account deposits are received. Pro-actively recommend additional products and services as needed.
- Deposit account maintenance such as; adding/removing signers, address changes, phone number updates, officer change forms, on-line banking, etc.
- Responding to inquiries, questions, and research related to deposit accounts. This includes but not limited to; debit cards, checks, disputes, fraud, copies of statements, stop payments, and deposit holds.
- Processing all deposit wire and transfer requests.
Position Requirements:
- Minimum of one year of prior retail banking experience
- General knowledge of bank services and products
- Excellent client-service skills, including oral and written communication
- Entrepreneurial, ownership-oriented mindset
- Careful attention to detail and strong organizational skills
- Ability to work effectively as a team member and with customers
- Strong analytical and problem solving skills and the ability to derive innovative solutions
- Ability to establish credibility quickly with customers; demonstrate confidence in dealing with his/her peers
- Strong work ethic and high integrity
- Strong computer skills
- Friendly, outgoing, assertive, confident, and enthusiastic personality