Customer service associate jobs in Portland, ME - 797 jobs

If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information. Department: Secretary of State - BMV Location: Portland, Maine Schedule: Monday - Friday Job Class & Grade: 6604 - 16 Salary: $18.76 - $27.03 Closing Date: January 29, 2026 This position starts at step 3 $20.75 Join Our Team at the Department of the Secretary of State At the Department of the Secretary of State, we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and offer excellent benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact on the lives of our citizens. Are you ready to make a difference? We are looking for dedicated and collaborative individuals who thrive in a fast-paced, customer-focused environment. If you are passionate about delivering outstanding public service, contributing to a high-performing team, and supporting the people of Maine every day, we want you on our team. About the Position: The Customer Representative Specialist at the Bureau of Motor Vehicles (BMV) plays a vital front-line role in delivering direct, in-person service to the public. This is a high-volume, customer-facing position where professionalism, patience, and attention to detail are essential. This is a designated Rover position and requires the incumbent to possess and maintain a valid driver's license. Travel to other branch locations may be required on business needs. Milage reimbursement is provided in accordance with State Policy. You will be responsible for processing a wide range of transactions such as driver's licenses, state ID cards, vehicle registrations, titles, and related services. This includes interacting with customers at the counter, over the phone answering questions, and resolve issues. Exceptional customer service is not only expected, but also essential in this role. You are often the first point of contact for the public, and how you communicate and resolve concerns directly impacts the experience of thousands of Maine residents each year. What We're Looking For: Customer Service Excellence: Demonstrated ability to provide courteous, accurate, and efficient service in a fast-paced setting with a diverse public. High Volume Readiness: Comfortable handling large numbers of customer interactions per day while maintaining composure and professionalism. Team Collaboration: Work effectively within a team, supporting shared goals and contributing to a respectful, productive workplace. Adaptability: Adjust quickly to new procedures, policies, and technologies as agency needs evolve. Attention to Detail: A focus on accuracy and thoroughness in completing tasks and managing responsibilities. Confidently make informed decisions and stay solution-focused while managing multiple priorities without sacrificing accuracy or customer satisfaction. Clear Communication: Strong verbal and written communication skills to explain complex rules and processes in a way that is easy for the public to understand. Problem-Solving: Identify and resolve issues efficiently while maintaining a calm and helpful demeanor. Professionalism: Consistently represent the Department with respect, integrity, and accountability. Key Competencies We Value: Emotional Intelligence: Empathetic, self-aware, and able to manage high-stress interactions with tact. Conflict Resolution: Handle difficult or emotional customer situations with patience and effectiveness. Time Management: Prioritize tasks and complete assignments accurately and on time. Commitment to Excellence: Dedication to high-quality work, accuracy, and upholding public trust. Continuous Improvement: A mindset focused on improving processes, learning new skills, and supporting team development. In This Role You Will: Deliver exceptional customer service in person and by phone while assisting customers with motor vehicle services. Accurately review and verify documentation for issuing driver's licenses, IDs, and vehicle registrations as well as other BMV services. Respond to customer inquiries regarding licensing laws, registration requirements, and BMV services. Accurately collect fees and process transactions. Assist with requests for address changes, driving records, and processing disability placard applications. Contribute to a team that handles thousands of customer interactions monthly, ensuring each is handled with courtesy and care. Minimum Qualifications: Training, education, and/or experience in office and administrative support work that demonstrates: Proficiency in applying a solid knowledge of the principles and practices of quality customer service to perform complex work in assisting the public with applications, fees, examinations, or social services that have an eligibility or compliance component. The ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures The ability to deal effectively with customers and maintain composure in stressful customer-service situations. Applicants must be authorized to work in the United States. Please note that this position is not eligible for visa sponsorship or STEM OPT extensions, and successful candidates will be required to complete an I-9 form upon hire. Why Join Our Team? We believe in supporting our workforce's health and well-being with a valuable total compensation package, including: • Work-Life Fit: Take time for yourself with 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. • Health Insurance Coverage: The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find premium costs for you and your family, including the percentage of dependent coverage paid by the State. • Dental Insurance: The State of Maine pays 100% of employee-only dental premiums ($387.62 annual value). • Retirement Plan: The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). Contact information: Questions about this position should be directed to Terri Kanaris Talent Acquisitions Specialist, via email *********************** Application Instructions: To apply, click “Apply for this opening” and upload your cover letter, resume, and any relevant transcripts or certifications. Your resume must include month/year for each position and list related duties and responsibilities. Please note if any experience was part-time. Need a paper application? Download one [HERE] or call ************. Submit paper applications, cover letter, and resume before the closing date to: Office of Human Resources Secretary of State, Office of Human Resources 101 Hospital Street Augusta, ME 04330 Fax: ************ We are an Equal Opportunity Employer committed to building an inclusive workplace that respects and values diversity across all background . If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.

LaPlante Electric is currently hiring an outgoing Customer Service Associate to assist our clients with all their inquiries and ensure they have the best experience with us. This is a full-time, 100% in office position earning a competitive wage of $24 - $26/hour. We are a local electrical industry leader and believe that hard work can also be fun. In addition to great pay and our positive culture, we offer our Customer Service Associate the following benefits and perks: Health, dental, vision, disability, supplemental, and life insurance 401(k) with match Paid time off (PTO) and Paid Holidays Paid training Tuition reimbursement Professional development assistance Potential for overtime work at 1.5 times the hourly rate SCHEDULE The work schedule for this full-time position is Monday through Friday, 8:00 AM - 5:00 PM. WHAT YOU'LL BE DOING Disbursement of incoming emails to the appropriate employee or department Using our company software, Service Titan, to record communication, actions taken with customers, and any vital information on the customer's job Resending invoices or estimates or providing financing information to customers Sending reset instructions for generator error codes Calling customers who've received reset instructions and offering a service appt. Mailing out installation magnets to customers according to a timeline Mailing of appreciation items when applicable to customers Keeping an eye on office supplies Keep "Electrical List" tabs updated on Teams Informing office staff when packages arrive and handling outgoing mail Tagging jobs below the line "new customer or existing" Scrubbing Slack lists for Customer Service Department and clearing complete ones Entering spreadsheet data as needed by office staff Assisting with 5-star customer issues and concerns Maintaining the reviews bonus spreadsheet Other office related tasks as they arise or are needed by other departments TECH WE WORK WITH Microsoft Outlook Microsoft Teams Word and Excel Slack Service Titan ABOUT LAPLANTE ELECTRIC INC. We are a Maine-based family-run company that specializes in electrical services and installations including standby generators and ductless heat pump services. In 1974, Mike LaPlante started this business with only one pickup truck and his work ethic. Since 1974, technology has developed, and our team has grown. We provide quality services, but also value fairness, respect, and honesty. From 24/7 customer service to emergency night or weekend service, we want our clients to be happy. Every day we strive to exceed expectations and serve our community! We recognize that relationships are a two-way street and that having happy and grateful team members is the way to bring world-class service to our customers. This is why we take care of our staff! For our amazing team, we offer an excellent benefits package, opportunities for advancement, and a fun, engaging work environment. CUSTOMER SERVICE ASSOCIATE REQUIREMENTS As a Customer Service Associate, you are essential to our electrical services as a client-facing employee! You warmly greet all customers, both by phone and in-person, as well as staying in touch with them throughout the project process so they are always well-informed and up to date. You feel good about keeping our clients informed and happy! 3+ years of customer service experience Strong computer skills (50+ WPM) Comfortable multi-tasking and speaking on the phone A love for assuring customer satisfaction A happy and optimistic attitude and disposition Do you have fantastic communication skills? Are you able to work in a fast-paced environment efficiently and effectively? Can you work well with a team? Do you manage your time effectively and prioritize tasks accordingly? If yes, give us the chance to review your information. ARE YOU READY TO JOIN OUR OFFICE TEAM? If you are excited about this opportunity, apply today!

Full-time, Part-time Description Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us. We are excited to be named a USA TODAY TOP WORKPLACE FOR 2024! Responsibilities and Duties: Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service! Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash. Requirements Qualifications and Skills: The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business. The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales Good verbal & written communication skills preferred Basic computer skills to enter customer information as needed into our database Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate Grit - you'll be working outside in the cold and the heat Benefits: Employees average $18-22+ per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include: Average wage of $18-22+ per hour, with wages and performance based bonus included Health Insurance option for full time employees 401K Retirement plan with 3% employer match Free carwashes for your personal vehicle Growth potential at a fast growing company

Note: This is a part-time, seasonal role. Hours per week can fluctuate depending on candidate situation and company need. Primarily, this role will involve working at the ~20 professional soccer matches per year that take place at Fitzpatrick Stadium from mid-April through mid-November, usually on Saturdays and Sundays. Associates are expected to commit to at least 17 of the 2026 home matches in order to join the team. Hourly rate: $16.75 per hour Hearts of Pine is seeking friendly, enthusiastic Hospitality and Guest Service associates to join our game day event staff. This is a part-time seasonal position focused on enhancing the fan experience and ensuring smooth event operations. You will consistently provide best-in-class customer service to Hearts of Pine fans. You will be an expert in what it means to be a part of the Hearts of Pine team and part of the greater Maine community by sharing your knowledge about the team and our offerings- educating, informing, and inspiring. You will offer information to the customer as needed, and execute operational processes effectively and efficiently. Your goal is to be fan-first to help make sure stadium attendees have an unforgettable experience at Hearts of Pine matches! Key Responsibilities: Provide exceptional customer service to all guests and staff, while maintaining complete knowledge of the Stadium layout to effectively direct supporters and staff. Assist with event setup and breakdown activities on game days. Specific duties at Hearts of Pine home games may also include: Check and validate tickets for proper zone entry. Provide Fan Experience assistance at the Guest Services station. Help scan and verify tickets at entry to ensure quick, accurate guest check-in Assist customers with finding their seats and help ensure proper crowd flow Qualifications and Requirements Ability to communicate and problem-solve effectively. Enthusiastic, proactive, and team-oriented approach to guest services. Must be able to walk and stand for up to 4 consecutive hours, in an outdoor environment, rain or shine. Work nights/weekends as necessary, especially on the dates of the club's home games Must have reliable transportation to/from Fitzpatrick Stadium in Portland, Maine. Perform other related duties as assigned Preferred Qualities A passion for soccer and Hearts of Pine Ability to help customers with digital tickets on their mobile phones, as needed. Ability to work in a fast-paced environment. Physical ability to lift up to 30 lbs. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Description Are you interested in supporting clients through collaboration, advocacy, and compassion? We are hiring a Care Coordinator in our South Paris location. This position provides a full range of care coordination services and health promotion for clients enrolled in the Behavioral Health Home (BHH), travels to meet with clients/families/teams regularly, and is full-time 40 hours per week. ** $1000.00 Sign-on Bonus ** Essential Duties: Creates and manages plans of care, coordinating services, and supports and encourages clients to participate in working toward goals from plans of care Works positively and proactively with a team of professionals to contribute to a team-based approach to care through promotion of access to care, client/family directed care planning, addressing behavioral-physical health integration, and provides connections to community resources and social support services Communicates with clients, families, and collaborators in a clear, honest, and supportive manner that overall enhances the clients experience with their care services Ensures that documentation is accurate, timely, and meets regulations Benefits: Comprehensive benefits package including health, dental, vision, life, short and long-term disability Paid Time Off Paid holidays Retirement plan with agency contribution Mileage Reimbursement Desired Qualifications: Associate's Degree in Human Services or related field required Bachelor's Degree in Human Services or related field preferred Holds a valid MHRT-C Other Requirements: Pre-employment background checks: Maine Background Check Center (SBI, Direct Care Worker Registry, Maine and National Sex Offender Registry, fraud, and federal debarment), DHHS- Child and Adult Protective, and DMV must be completed upon offer of hire and as a condition of continued employment; valid driver's license and travel within the service area is required. Community Concepts, Inc. is an Equal Opportunity Employer and Provider, committed to fair employment practices in full compliance with applicable laws. Qualified applicants shall receive consideration for employment without regard to religion, national origin, age, disability, ancestry, physical or mental condition, or any other legally protected characteristic. Please request any necessary accommodations to participate in the application process.

Join Our Team - Urgently Hiring Retail Associate (Part-Time) in Freeport, ME! Job Title: Retail Associate (Part-Time) Pay: $18.00 per hour Hours: Variable hours within shop hours of Tues - Thurs 11-3 and Fri - Sunday 12-4 As a Retail Associate, you will be the welcoming face of our shop, ensuring every visitor leaves with a smile and a delightful experience. You will work closely with our team to create a warm and inviting atmosphere that reflects our commitment to customer satisfaction. What You'll Do: As a Retail Associate, you will be responsible for: Greeting customers with a friendly demeanor and delivering exceptional service to enhance their shopping experience. Operating the cash register efficiently, accurately handling both cash and credit card transactions. Assisting customers with product selection and addressing inquiries about our offerings. Restocking shelves and maintaining visually appealing product displays to keep our shop inviting. Ensuring the store remains tidy and clean throughout your shift, upholding our standard of excellence. What You'll Bring: The ideal candidate for this role will have: Previous retail or customer service experience preferred; most importantly, be a “people person” with strong communication and interpersonal skills. A positive attitude and a collaborative mindset, ready to work as part of a team. Reliability and punctuality, with the ability to work independently when necessary. Physical agility to stand for extended periods and lift up to 25 lbs as needed. Why Join Us in Freeport? Enjoy a friendly and fun work environment that fosters personal and professional growth. Be part of a locally loved Maine tradition and contribute to creating memorable customer experiences. Opportunities for skill development and potential career advancement in a supportive team culture. Location & Schedule: This position is onsite in Freeport, ME. The hours are flexible within the shop's operating hours, and training will be conducted on Tuesdays, Wednesdays, and Thursdays. Ready to Take the Next Step? If you're ready to embark on a rewarding career as a Retail Associate in Freeport, ME, we want to hear from you! Apply today or contact our recruiting team for more information. Don't wait - we're hiring now!

Job Description Depot Square Hardware And Variety in Mechanic Falls, ME is looking for one customer service to join our 7 person strong team. We are located on 9 Depot Square. Our ideal candidate is self-driven, punctual, and reliable. Benefits We offer many great benefits, including free early access to your pay through Homebase. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers We are looking forward to hearing from you. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Are you an experienced Service Advisor ready for your next opportunity with a trusted brand that offers career growth, competitive pay, and a positive team culture? Berlin City Lexus seeks a customer-focused, results-driven Automotive Service Advisor to join our passionate service team in Portland, Maine! What We Offer: Competitive pay with training and mentorship- Income opportunity ranges from $80,000 to $120,000 annually Career growth opportunities and performance rewards Flexible schedule and paid time off that starts accruing upon employment Full benefits: medical, dental, vision, life & disability insurance 401(k) with company contribution Up to $75/month fitness reimbursement towards gym membership, fitness classes & more Employee discounts Supportive, fun team environment What You'll Do Provide top-notch customer experience and ensure timely service delivery and a high customer service rating Greet and assist service customers in person, by phone, via email, and text Write repair orders and maintain accurate records utilizing dealership software Follow up and clearly communicate about repairs, estimates, and recommended vehicle maintenance Verify warranty or service contract coverage What We're Looking For: 2+ years of experience as an Automotive Service Advisor (preferably working with a high-line manufacturer) Passionate about taking care of the customer with strong customer service, follow-up, and communication skills Ability to explain the recommended vehicle service needs to the customer in simple, clear terms A team-oriented, respectful approach with coworkers, customers, and vendors Goal-driven and committed to following the processes required to maintain a positive guest experience Focused on learning and ongoing professional development, and product knowledge A team-oriented, respectful approach with coworkers, customers, and vendors Requirements: Minimum of 2+ years of experience as an Automotive Service Advisor At least 18 years old Valid driver's license with a favorable motor vehicle driving record Must be able to pass a pre-employment criminal background check Authorized to work in the U.S. Who We Are: Berlin City Auto Group operates dealerships in Maine, New Hampshire, and Vermont. We're committed to a culture of humility, integrity, and passion, and our “Easy” philosophy means doing business in a way that puts people first. We want to hear from you if you want to grow your career in a welcoming, inclusive, and high-energy environment! Learn more and apply today: ****************************** EEOC Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. ADA Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the job's essential functions, unless doing so would create an undue hardship. If you believe you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices. 191 Riverside Street, Portland, ME 04103

If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information. Department: Secretary of State / Bureau of Motor Vehicle Location: Lewiston Schedule: Monday - Friday Job Class & Grade: 6604 - 16 Salary: $18.76 - $27.03 Closing Date: January 21, 2026 This position starts at step 3 $20.75 Join Our Team at the Department of the Secretary of State At the Department of the Secretary of State, we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and offer excellent benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact on the lives of our citizens. Are you ready to make a difference? We are looking for dedicated and collaborative individuals who thrive in a fast-paced, customer-focused environment. If you are passionate about delivering outstanding public service, contributing to a high-performing team, and supporting the people of Maine every day, we want you on our team. About the Position: The Customer Representative Specialist at the Bureau of Motor Vehicles (BMV) plays a vital front-line role in delivering direct, in-person service to the public. This is a high-volume, customer-facing position where professionalism, patience, and attention to detail are essential. You will be responsible for processing a wide range of transactions such as driver's licenses, state ID cards, vehicle registrations, titles, and related services. This includes interacting with customers at the counter, over the phone answering questions, and resolve issues. Exceptional customer service is not only expected, but also essential in this role. You are often the first point of contact for the public, and how you communicate and resolve concerns directly impacts the experience of thousands of Maine residents each year. What We're Looking For Customer Service Excellence: Demonstrated ability to provide courteous, accurate, and efficient service in a fast-paced setting with a diverse public. High Volume Readiness: Comfortable handling large numbers of customer interactions per day while maintaining composure and professionalism. Team Collaboration: Work effectively within a team, supporting shared goals and contributing to a respectful, productive workplace. Adaptability: Adjust quickly to new procedures, policies, and technologies as agency needs evolve. Attention to Detail: A focus on accuracy and thoroughness in completing tasks and managing responsibilities. Confidently make informed decisions and stay solution-focused while managing multiple priorities without sacrificing accuracy or customer satisfaction. Clear Communication: Strong verbal and written communication skills to explain complex rules and processes in a way that is easy for the public to understand. Problem-Solving: Identify and resolve issues efficiently while maintaining a calm and helpful demeanor. Professionalism: Consistently represent the Department with respect, integrity, and accountability. Key Competencies We Value Emotional Intelligence: Empathetic, self-aware, and able to manage high-stress interactions with tact. Conflict Resolution: Handle difficult or emotional customer situations with patience and effectiveness. Time Management: Prioritize tasks and complete assignments accurately and on time. Commitment to Excellence: Dedication to high-quality work, accuracy, and upholding public trust. Continuous Improvement: A mindset focused on improving processes, learning new skills, and supporting team development. In This Role You Will Deliver exceptional customer service in person and by phone while assisting customers with motor vehicle services. Accurately review and verify documentation for issuing driver's licenses, IDs, and vehicle registrations as well as other BMV services. Respond to customer inquiries regarding licensing laws, registration requirements, and BMV services. Accurately collect fees and process transactions. Assist with requests for address changes, driving records, and processing disability placard applications. Contribute to a team that handles thousands of customer interactions monthly, ensuring each is handled with courtesy and care. Minimum Qualifications: Training, education, and/or experience in office and administrative support work that demonstrates: Proficiency in applying a solid knowledge of the principles and practices of quality customer service to perform complex work in assisting the public with applications, fees, examinations, or social services that have an eligibility or compliance component. The ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures The ability to deal effectively with customers and maintain composure in stressful customer-service situations. Applicants must be authorized to work in the United States. Please note that this position is not eligible for visa sponsorship or STEM OPT extensions, and successful candidates will be required to complete an I-9 form upon hire. Why Join Our Team? We believe in supporting our workforce's health and well-being with a valuable total compensation package, including: • Work-Life Fit: Take time for yourself with 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. • Health Insurance Coverage: The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find premium costs for you and your family, including the percentage of dependent coverage paid by the State. • Dental Insurance: The State of Maine pays 100% of employee-only dental premiums ($387.62 annual value). • Retirement Plan: The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). Contact information: Questions about this position should be directed to Terri Kanaris Talent Acquisitions Specialist, via email *********************** Application Instructions: To apply, click “Apply for this opening” and upload your cover letter, resume, and any relevant transcripts or certifications. Your resume must include month/year for each position and list related duties and responsibilities. Please note if any experience was part-time. Need a paper application? Download one [HERE] or call ************. Submit paper applications, cover letter, and resume before the closing date to: Office of Human Resources Secretary of State, Office of Human Resources 101 Hospital Street Augusta, ME 04330 Fax: ************ We are an Equal Opportunity Employer committed to building an inclusive workplace that respects and values diversity across all background . If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.

Job Description Gibbs Oil Company LP is seeking friendly and motivated individuals for the role of Cashier and Customer Service Associate at our stations. In this dynamic role, you will be responsible for delivering excellent customer service while efficiently handling transactions and maintaining a clean, organized store environment. You will be the face of our company, ensuring that every customer has a positive experience. If you are reliable, organized, and love interacting with people, this is a great opportunity to join our team and become a vital part of our operations! Requirements Responsibilities Include: Providing outstanding customer service by greeting and assisting customers at the register. Accurately processing cash transactions and maintaining accountability at the cash register. Restocking shelves, ensuring product availability, and maintaining a clean store environment. Performing cleaning duties both inside and outside the store. Effectively communicating with customers to answer questions and provide information about products. Maintaining awareness of promotions, product knowledge, and stock levels. Completing required paperwork at the end of your shift. Key Requirements: Must be at least 21 years old. Ability to stand for extended periods of time and lift up to 25 lbs. Excellent communication and interpersonal skills. Ability to work flexible hours, including evenings, weekends, and holidays. Prior customer service or retail experience is a plus. If you're ready to join a fantastic team and make a difference in our customers' experiences, please visit our station to apply in person or submit your resume! Benefits Heath Insurance, Dental Insurance, 401k, Sick time and Vacation time. ***A full-time rule and waiting period may apply***

Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customer service for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations. REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers. You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit. GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.

Job Description MVSB is seeking a motivated and experienced banking professional to join our award-winning customer service retail team. We are seeking a full-time Customer Service Banker (Universal Banker) at our Rochester, NH branch. We offer a competitive salary along with a comprehensive benefit package including but not limited to, medical, dental, vision, generous retirement savings plan, paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team! Starting salary begins at $20.64 per hour and is negotiable based on level of experience JOB REQUIREMENTS/DESIRED EXPERIENCE: High school diploma or GED Minimum one year experience in customer service and/or cash handling role Experience utilizing software applications to perform customer service duties Strong interpersonal and organizational skills Must be able to work rotating Saturdays Ability to travel between offices as required Prior bank teller transaction knowledge a plus but not required PRIMARY RESPONSIBILITIES: Maintains a working knowledge of banking products and services while promoting them to the customer Demonstrates openness and willingness to switch between the teller and customer service positions as the needs arise Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry Responds to questions and resolve problems or concerns for customers effectively and efficiently We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve! We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you! We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.

Job Description Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: A commitment to promote from within Training and mentorship programs Tuition reimbursement and scholarship opportunities Reward and recognition culture Competitive Pay Flexible schedules- day, night and evening shifts Free meal each shift Eligibility to accrue paid vacation time Career advancement and professional development opportunities Medical benefits Health and Wellness programs 401K plan with 6% match PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more! The responsibilities of the team member will include: Interaction with customers: receiving orders, processing sales and monies and managing customer issues. Preparation of products. Maintaining quality of product. Monitoring all service equipment. Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. Champions recognition and motivation efforts Requirements The ideal candidates must want to have fun serving great food to our customers! Must be at least 16 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Complete training certification Enthusiasm and willingness to learn Team player Commitment to customer satisfaction Strong work ethic

If you are an energetic individual, you have a great opportunity to join a successful and growing company! We offer an exciting, supportive, friendly work environment, flexible hours, a great benefits package and competitive wages! All Stores Open 7 Days a Week Every weekend required and evening availability required Full or part time Description: Complete various office support functions for in-store operations. RESPONSIBILITIES: Accounting Functions Handle all cash, checks and credit cards Balancing individual drawer at the end of their shift Assisting customers in the completion of financing applications Assist sales representatives with finalizing transactions. Customer Interactions/Clerical Functions Giving customers receipts and explaining company policies Promptly answer incoming calls and assisting customers Assist customers with questions regarding the arrival of their furniture and deliveries Adhering to all company policies and procedures Maintaining a professional and courteous manner Calling customers to schedule deliveries/update order status working from reports All other duties as assigned Qualifications High School diploma Comfort with computers and data entry Ability to professionally interact with the public Attention to detail and accuracy A strong work ethic and dependability a must At Bernie & Phyl's Furniture, we recognize and appreciate all of our team members hard work and dedication. If you view yourself as a professional and are interested in a career in our industry, we are interested in speaking with you. Bernie & Phyl's Furniture is an Equal Opportunity Employer

Jordan Park provides investment management and financial advice to a distinct community of individuals, families, and institutions. Our clients have made extraordinary contributions to business, philanthropy, government, and society. Our team is composed of empathetic problem solvers with depth and diversity of experience. We embrace complexity and navigate challenges to empower clients to achieve their optimal outcomes. Our mission is to enhance lives and legacies. Associate, Client Reporting Portsmouth, New Hampshire About the Role Provide daily support to internal teams answering inquiries about account activity Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrections. Consolidate data from multiple sources and custodians Work closely with internal teams and 3 rd party vendors to develop and support reconciliations ensuring data accuracy Prioritize and context-switch effectively to complete simultaneous projects and audits, seeing each through to the finish line Proactively communicate project health and status to internal and external senior leadership Support the operational aspects of external account attribution/tagging in our portfolio accounting system (Addepar) and assist with periodic data audits and checks across all funds and accounts Provide support and oversight for our relevant 3 rd party vendors About You BS in Accounting, Finance, Economics, Mathematics, or equivalent work experience 3-6 year's experience in back/middle office within the finance industry (Wealth Management preferred); portfolio fund accounting, portfolio reconciliation, financial data and data mapping Fundamental understanding of investment markets, securities, security data, and investment systems Experience working with both traditional and private assets and knowledge of private equity valuations and transaction bookings Enjoy working with and organizing large data sets Precise, organized, and highly accountable Enjoy taking on challenges and finding creative and efficient solutions Communicate effectively and collaborate with a broad range of stakeholders\ Discreet in handling sensitive and confidential information Work well both independently and as part of a team We are empathetic problem solvers and subject matter experts, committed to serving clients at the highest level of trust and partnership. Our hallmarks of responsiveness, availability, dependability, and competency are our highest priorities. Jordan Park is always seeking great talent. We are proud to be an equal opportunity employer, and we consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. We comply with the San Francisco Fair Chance Ordinance and will consider for employment qualified applicants with arrest and conviction records. For information about our privacy practices, including disclosures for California residents, please see our Privacy Notice Jordan Park is an SEC-registered investment adviser (RIA).

Job DescriptionAre you an experienced Service Advisor ready for your next opportunity with a trusted brand that offers career growth, competitive pay, and a positive team culture? Berlin City Lexus seeks a customer-focused, results-driven Automotive Service Advisor to join our passionate service team in Portland, Maine! What We Offer: Competitive pay with training and mentorship- Income opportunity ranges from $80,000 to $120,000 annually Career growth opportunities and performance rewards Flexible schedule and paid time off that starts accruing upon employment Full benefits: medical, dental, vision, life & disability insurance 401(k) with company contribution Up to $75/month fitness reimbursement towards gym membership, fitness classes & more Employee discounts Supportive, fun team environment What You'll Do Provide top-notch customer experience and ensure timely service delivery and a high customer service rating Greet and assist service customers in person, by phone, via email, and text Write repair orders and maintain accurate records utilizing dealership software Follow up and clearly communicate about repairs, estimates, and recommended vehicle maintenance Verify warranty or service contract coverage What We're Looking For: 2+ years of experience as an Automotive Service Advisor (preferably working with a high-line manufacturer) Passionate about taking care of the customer with strong customer service, follow-up, and communication skills Ability to explain the recommended vehicle service needs to the customer in simple, clear terms A team-oriented, respectful approach with coworkers, customers, and vendors Goal-driven and committed to following the processes required to maintain a positive guest experience Focused on learning and ongoing professional development, and product knowledge A team-oriented, respectful approach with coworkers, customers, and vendors Requirements: Minimum of 2+ years of experience as an Automotive Service Advisor At least 18 years old Valid driver's license with a favorable motor vehicle driving record Must be able to pass a pre-employment criminal background check Authorized to work in the U.S. Who We Are: Berlin City Auto Group operates dealerships in Maine, New Hampshire, and Vermont. We're committed to a culture of humility, integrity, and passion, and our "Easy" philosophy means doing business in a way that puts people first. We want to hear from you if you want to grow your career in a welcoming, inclusive, and high-energy environment! Learn more and apply today: ****************************** EEOC Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. ADA Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the job's essential functions, unless doing so would create an undue hardship. If you believe you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices. 191 Riverside Street, Portland, ME 04103

Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us. Responsibilities and Duties: Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service! Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash. Requirements Qualifications and Skills: The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business. The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales Good verbal & written communication skills preferred Basic computer skills to enter customer information as needed into our database Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate Grit - you'll be working outside in the cold and the heat Benefits: Employees average $16-18 per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include: Average wage of $16-18 per hour, with wages and performance based bonus included Health Insurance option for full time employees 401K Retirement plan with 3% employer match Free carwashes for your personal vehicle Growth potential at a fast growing company

Gibbs Oil Company LP is seeking friendly and motivated individuals for the role of Cashier and Customer Service Associate at our stations. In this dynamic role, you will be responsible for delivering excellent customer service while efficiently handling transactions and maintaining a clean, organized store environment. You will be the face of our company, ensuring that every customer has a positive experience. If you are reliable, organized, and love interacting with people, this is a great opportunity to join our team and become a vital part of our operations! Requirements Responsibilities Include: Providing outstanding customer service by greeting and assisting customers at the register. Accurately processing cash transactions and maintaining accountability at the cash register. Restocking shelves, ensuring product availability, and maintaining a clean store environment. Performing cleaning duties both inside and outside the store. Effectively communicating with customers to answer questions and provide information about products. Maintaining awareness of promotions, product knowledge, and stock levels. Completing required paperwork at the end of your shift. Key Requirements: Must be at least 21 years old. Ability to stand for extended periods of time and lift up to 25 lbs. Excellent communication and interpersonal skills. Ability to work flexible hours, including evenings, weekends, and holidays. Prior customer service or retail experience is a plus. If you're ready to join a fantastic team and make a difference in our customers' experiences, please visit our station to apply in person or submit your resume! Benefits Heath Insurance, Dental Insurance, 401k, Sick time and Vacation time. ***A full-time rule and waiting period may apply***