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  • Retail Sales Associate, Twelve Oaks - Full Time

    Macy's 4.5company rating

    Customer Service Associate Job 25 miles from Riverview

    Are you ready to bring your amazing self to work? At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each individual to create growth, pride and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together. Job Summary As a Retail Sales Associate, also known as a Generalist colleague, you are an integral part of bringing the Macy's magic, and the Macy's shopper is your highest priority. Your close attention to customer preferences and the expertise you develop in Macy's merchandise and services will let you create exceptional experiences for every customer you encounter. As you help your team meet their sales goals through delivering consistently superior service, your positive, welcoming presence will be felt throughout your area. From the sales floor to the fitting rooms to product presentations, you will be part of a fun, inclusive team that rises to every challenge. We're looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays. What we can offer you An inclusive, challenging, and refreshingly fun work environment Competitive pay and benefits rooted in principles of equity Performance incentives and annual merit review Merchandise discounts Health and Wellness Benefits across medical, dental, vision, and additional insurance Retirement Savings Plan with 401k match opportunity Employee Assistance Program (mental health counseling and legal/financial advice) Resources for continuous learning, career growth, and leadership development Paid Time Off Colleague Resource Groups (CRGs) and give-back/volunteer opportunities What you will do Greet & connect with customers in a friendly and genuine way. Let them know we appreciate them and care about their experience. Recommend product by asking questions to identify customer needs and inspiring purchases with newness and product that resonates with the customer. Offer options and solutions to customers to complete the sale. Wrap-Up the moment to close out the customer's shopping journey, celebrating their purchases and sharing in their excitement. Master store products, services, loyalty programs, and Macy's sales systems and use knowledge to help customers find what they need and suggest additional items. Maintain department recovery standards, including selling floor and fitting rooms. Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner. Skills You Will Need Product Knowledge: Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices. Communication: Comfortable communicating with customers virtually, via phone, and in person. Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events. Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders. Continuous Learning: Self-driven to keep up with product knowledge and trends and stay current with all training through Macy's educational resources. Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments. Collaboration: Partnership with the total team to drive sales and deliver the customer experience. Who you are Focused on upholding Macy's dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate. Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality. Enjoy meeting people, learning about them, and sharing information. Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics. You can handle electronic devices with no problem. Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English. No Education or Experience Required. Essential Physical Requirements Prolonged periods (at least two consecutive hours) of standing/walking around the store or department. Frequent use of computers and handheld electronic equipment. Reaching, including above eye level, crouching, kneeling, stooping and color vision. This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladders. Lifting and moving items weighing up to 30 lbs. About Macy's Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers. Bring your creativity, energy and ideas to the Macy's team - Apply Today! STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macys JOBS.com. By applying, you consent to your information being transmitted by Zippia to the Employer, as data controller, through the Employer's data processor SonicJobs. See Macys Privacy Policy at *************************************** UI/CandidateExperience/en/sites/CX_1001/pages/12005 and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
    $15-18.5 hourly Easy Apply 2d ago
  • Expert Consultant, Customer Insights

    Boston Consulting Group 4.8company rating

    Customer Service Associate Job 16 miles from Riverview

    Locations: Dallas | Denver | Chicago | Boston | New York | Brooklyn | Summit | Washington | Detroit | Minneapolis | Atlanta | Austin | Miami | Durham | Houston | San Francisco | Seattle | Los Angeles | San Diego Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Thanks to digital advances, companies know more about the intentions of their customers than ever before. CCI Experts help our clients capitalize on this opportunity by utilizing customer data to unlock differentiated insight, and leveraging it to drive business strategy, operational improvements and product & service innovations. Customer Insight Experts work seamlessly with clients and consulting team members to discover unique sources of value and translate project findings into actionable recommendations. In this role, you will conduct consumer research and synthesize insights to help clients address their biggest challenges and execute their business in new ways that deliver competitive advantage and bottom-line results. CCI experts play a critical role in helping insight projects succeed, managing consumer research efforts and communicating findings to clients. Assignments vary greatly-ranging from drafting surveys to inform the investment thesis for a corporate client looking at an acquisition in a new market, to developing, executing and analyzing qualitative and quantitative research to inform a Brand Repositioning or Innovation effort. Select responsibilities include: Direct Client Engagement and Support You will use a wide range of qualitative and quantitative research techniques to drive business impact with our clients. You will lead the research from design to analysis. Together with the project team, you will always translate research findings into actionable business recommendations for the client. Proposal Development Support You will drive the client proposal development by assisting in the creation of materials and participating in the selling process. As an Expert, you will lead research plans and outline BCG's capabilities in the Consumer Insight domain. Intellectual Capital Development You will contribute to broaden and deepen the knowledge base of the firm: improving BCG's proprietary frameworks, methodologies & tools and developing knowledge of generalist consultants. You will develop state of the art tools, working hand in hand with BCG's Consumer Knowledge Team staff. You will play a role in the growth of CCI through case execution, client development, and intellectual property & product creation. Vendor Management You will advise BCG's project teams on how to best select and manage external research vendors and help the broader CCI Operations team continuously validate/improve external relationships. Our Expert Consulting Track The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the ‘best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting. What You'll Bring 5+ years of industry and/or consulting experience, with a focus on consumer research, product management, or quantitative analytics and insight generation (ideally in a marketing or consumer experience organization) Demonstrated experience using quantitative and analytical skills to generate insights that inform business strategy. Mastery of Excel required; familiarity with tools such as Alteryx and Tableau a plus Familiarity with performing data analysis, producing quantitative modeling, and interpreting data through a business and economic lens to create commercial recommendations Ideal candidates may have the following experience, but it is not required: Working in Consumer Insight at the brand or category level for a global, blue-chip Consumer Goods/Services company (e.g., Procter & Gamble, Unilever) Operating in a research/analytics/insights role for a major custom research firm (e.g., Ipsos, TNS), or in an analytics/research role for a major syndicated data company (e.g., Nielsen, IRI, GFK) Working as a junior consultant or consumer research/insight specialist for one of the large/global or premium/specialized consulting firm Demonstrated expertise across a wide range of research topics (e.g., pricing, branding, growth), survey data analysis, and quantitative methodologies (e.g., conjoint analysis, segmentation techniques, drivers analyses) Experience with customer journey mapping (including pain point identification), particularly as it relates to journey improvement or digitization Mastery of statistical analysis concepts and techniques Sufficient knowledge and experience with qualitative research, an understanding of customer pathways, and knowledge of digital platforms is a plus Previous consulting experience, including slide writing and analytics Bilingual in Spanish and English preferred Who You'll Work With At the core of BCG's Center for Customer Insight is a group of expert consultants and knowledge team members who specialize in the design, execution, interpretation, utilization, and application of consumer and customer insight research to business problems. As part of our consulting cohort, CCI Experts work alongside our generalist and specialty consultants to form “one BCG team,” capable of delivering deep strategy and technical expertise. CCI Experts are energized by the “detective work” of finding the opportunity hidden inside each new business challenge. They bring knowledge on key trends and marketing topics due to their specialization across various industry sectors and markets. At BCG, we measure our success by our clients' success, and Consumer & Customer Insight is an integral part of our work as strategy advisors. By translating and amplifying the voice of the consumer, we provide recommendations that directly lead to clients taking action to advance their goals and create meaningful, enduring impact. Additional info You'll be based in: Location is flexible to any U.S. city where BCG currently has an office (Boston, New York, Brooklyn, New Jersey, Philadelphia, Washington DC, Detroit, Chicago, Minneapolis, Atlanta, Austin, Miami, Raleigh-Durham, Houston, Dallas, Seattle, San Francisco, Los Angeles, San Diego). You'll be traveling: Travel is anticipated (~30-50%) and will vary based on specific project locations. For U.S. applicants: BCG is an Equal Employment Opportunity employer and is committed to a policy of administering all employment decisions and actions without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. The first year base compensation for this role is: Consultant: $190,000 USD In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 (USD) in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested retirement contributions made annually, whether you contribute or not Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement *Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. To learn more about our employee benefit please check our BCG Benefits page. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
    $190k yearly 9d ago
  • Senior Retail Sales Associate (Full-Time)

    Autozone 4.4company rating

    Customer Service Associate Job 32 miles from Riverview

    AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Senior Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day. Position Responsibilities Provides WOW! Customer Service Ensures assigned store tasks are completed in a timely manner on assigned shift Operates cash registers and follows established cash handling procedures Follows company policies and loss prevention procedures Maintains a safe working environment including PPE (Personal Protective Equipment) Maintains store appearance and merchandising standards as directed Ensures that merchandise is restocked and placed in their respective areas Utilizes ZNET to help customers locate merchandise or find suitable alternatives Maintains product knowledge and current promotions through AutoZone systems and information sources Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs Utilizes OBDII to read codes from customer's automobiles Ability to diagnose automobile problems and recommend solutions Communicates with managers regarding customer concerns and employee matters Actively engaged in developing more effective customer service skills Provides honest and trustworthy advice to customers regarding the best products that fit the customers' expectations Position Requirements High School diploma or equivalent Basic knowledge of automotive parts is required Excellent communication and decision making skills Ability to lift, load, and deliver merchandise Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts Benefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits include: Competitive pay and paid time off Unrivaled company culture Medical, dental, vision, life, and short- and long-term disability insurance options Health Savings and Flexible Spending Accounts with wellness rewards Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Program for mental and physical health Opportunities for career growth and tuition reimbursement Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Fair Chance Statement: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team By applying, you consent to your information being transmitted by Zippia to the Employer, as data controller, through the Employer's data processor SonicJobs. See Autozone Terms & Conditions at ********************************* AndConditions and Privacy Policy at ********************************* AndConditions#privacy Policy and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
    $18.8-22.5 hourly Easy Apply 60d+ ago
  • Customer Service Fundamentals Job Training Program

    Year Up United 3.8company rating

    Customer Service Associate Job 16 miles from Riverview

    Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America or JPMorgan Chase among other leading organizations in the Detroit area. Are you eligible? You can apply to Year Up United if you are: - 18-29 years old - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelors degreeyear. What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking & Customer Success Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. , Location: Detroit, MI - 48208RequiredPreferredJob Industries Customer Service
    $35k-40k yearly est. 2d ago
  • Store Sales Professional/Customer Sales Representative

    Genuine Parts Company 4.1company rating

    Customer Service Associate Job 25 miles from Riverview

    The Role: Are you passionate about finding and winning new customers Do you thrive off of ""the hunt"" for finding new business, closing deals and sustaining these relationships even after the sale If this sounds like a perfect fit for you, our NAPA sales team would love to hear from you! Specifically, we are seeking self-motivated Customer Sales Representative to achieve success in a pay for performance (we offer a base pay plus commission), business to business, outside sales role through growing our current customers and creating new customers by promoting our entire line of products and services. This is the right opportunity for you if you: Have a passion for 'the hunt' and winning customers Enjoy building and sustaining customer relationships Enjoy promoting an entire line of products because you truly believe in the products Truly love and understand basic selling concepts A Day in the life: Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits Promote the entire line of NAPA products and programs to Wholesale Customers Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis Identify specific needs of customers and align solutions with NAPA's offerings Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines Engage customers and keep them connected through all of NAPA's eSales programs Perform educational seminars, clinics and presentations on NAPA product lines and services Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone What youll need: Prior experience in a Retail store or outside sales 2+ years of experience in a customer focused role and the ability to perform in a quota-driven environment Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance Capability to present information in group meetings Valid driver license with no more than 2 moving violations in the last 4 years required And if you have this, even better: Bachelor's Degree Background in the Automotive Industry Why NAPA may just be the right place for you: Base Salary plus commission Vehicle & Cell phone allowance Outstanding health benefits and 401K Stable company. Fortune 200 with a family feel Company Culture that works hard, yet takes care of employees Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team If this role sounds like a fit, please take the time to complete our super quick and easy application. We are excited and humbled that you are considering NAPA as hopefully your future employer. Next Steps: Please apply if you think this is a great fit for you and we will be in touch! If you decide that this role is not for you, please check out some of our other great careers by visiting jobs.genpt.com #HTF Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $29k-35k yearly est. 2d ago
  • Customer Service Agent

    Central Transport 4.7company rating

    Customer Service Associate Job 25 miles from Riverview

    Earn up to $20.50 per hour! PLUS $1.00 shift premium after 6pm!! We want to train you to become a Successful Customer Service Specialist! Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently looking to help you grow professionally by becoming a Customer Service Specialist for our Corporate Office in Warren, MI. While this client relations role is a critical position to maintain customer perception within our organization, it is also a great “first office job” to help you get started in your career or continue to grow the skills you already have. Our representatives are provided with in depth training which will develop your professional office skills. This a tremendous opportunity for college students able to work full time, recent graduates and those ready to get back into the professional workforce! Skills and duties you will learn and develop: · You are going to learn how to address customer inquiries via phone and email including tracking/tracing, scheduling pick up requests, process instruction, and rate quotes · We will teach you how to research issues using available resources. · You will become proficient in maintaining detailed records and documentation for each customer interaction · You will become an effective communicator with internal parties as necessary regarding the needs of specific shipments · You will learn how to handle a variety of scenarios with the ability to think decisively What you will bring to the table: · Must be 16 years of age · Excellent attendance and the ability to work Monday through Friday · Superior communication skills · Strong attention to detail and sense of urgency · Ability to maintain a professional demeanor · Experience with Microsoft office (Outlook), and willingness to learn company specific systems · Ability for detailed note taking · Upbeat personality/positive outlook What's in it for you? · Full-Time shifts are available between 10:00am and 9:00pm (Monday-Friday, no weekends! Willing to work around school!) · Ability to promote and grow within the organization! · Paying up to $20.50 per hour · 401(k) · Shift Premium after 6:00 pm · For Full-time employees: · Health, dental, vision, and life insurance · Paid Time off · Paid Holidays
    $20.5 hourly 19d ago
  • Customer Experience Specialist

    586 Tint Factory

    Customer Service Associate Job 32 miles from Riverview

    Are you a punctual, organized, and customer-focused individual? Do you have an undeniable passion for automobiles? We are looking for a Customer Experience Specialist to be the welcoming face of our rapidly growing business. Include a resume with a cover letter. Complete the DISC assessment. Please respond to our email sent after you apply with a short video, 3 minutes or less, answering the following: Why are you interested in this position? What do you know about 586 Tint Factory? What is your ideal work environment? What are your strengths? Where do you see yourself in 5 years? Pay is the starting pay range for 90-day onboarding. Plenty of room to grow and earn more for high performers. Health insurance is offered after 90 days. Compensation: $15 - $20 hourly Responsibilities: Greet and welcome customers, ensuring a positive first impression. Answer phone calls, respond to emails, and handle customer inquiries professionally and promptly. Schedule and manage appointments for window tinting, paint protection film, and ceramic coating services. Assist customers in selecting the best products and services to meet their needs. Process payments, issue receipts, and maintain accurate records of transactions. Coordinate with the service teams to ensure seamless operations and excellent customer experiences. Maintain a clean and organized front office area. Assist in sales and marketing initiatives, including follow-up calls, email campaigns, and social media engagement. Provide administrative support as needed, including filing, data entry, and inventory management. Qualifications: Proven experience as a receptionist, sales associate, or similar role. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in using office equipment and computer software (e.g., MS Office, CRM systems). Customer-focused attitude with a passion for sales and service. Ability to work independently and as part of a team. About Company We specialize in Paint Protection Film (PPF), window tint, and ceramic coatings. Over 700 five-star reviews in under four years. Grossing $60K+ monthly, with projections to surpass $1M annually. Prime location with thousands of vehicles passing by daily, bolstered by a massive monthly ad spend and top-tier SEO. #WHGEN2 Compensation details: 15-20 Hourly Wage PI4748fe336c45-26***********1
    $15-20 hourly Easy Apply 11d ago
  • Retail Associate

    Aritzia

    Customer Service Associate Job 28 miles from Riverview

    THE TEAM The mission of the Retail Team is to deliver world-class client experiences. THE OPPORTUNITY You look good here. Join our high performance Retail team as we deliver Everyday Luxury to the world. We're proud to offer industry leading wages starting at $20-$30/hr with unlimited growth potential. You'll experience a world-class Retail education. We offer a comprehensive onboarding program and ongoing opportunities for continued development through exposure and experience. Welcome to endless opportunities to advance your career. Did you know Aritzia's CEO, Jennifer Wong, started in our stores as a Style Advisor? THE ROLES As a Style Advisor, you will: • Sell clothes and earn client confidence through unparalleled styling expertise • Deliver world-class experiences by creating meaningful, memorable moments • Build deep and personalized connections with our clients, enhancing their loyalty and affinity to Aritzia As a Service Advisor, you will: • Accurately and efficiently process transactions while treating product like gold and delivering a world-class client experience • Support service counter operations, including managing the line up to ensure clients are serviced as quickly as possible and handling client purchases and product returns As an Inventory Associate, you will: • Accurately and efficiently process incoming and outgoing shipments • Uphold the standards of product display, ensuring the right product is in the right place in the right quantities • Support in the seamless operations of all aspects of the retail space, including window installations, fitting room operations, supplies and equipment management, and technology support As a Merchandiser, you will: • Strategically place product on the sales floor • Translate the product story through creative merchandising • Validate the standards of product display, ensuring the right product is in the right place in the right quantities THE QUALIFICATIONS Aritzia Retail Associates have: • An aspirational sense of individual style • The desire to thrive on a high performance team • The passion for providing world-class client service • The commitment to learn and apply Aritzia's Values THE PERKS: You will receive industry-leading pay & benefits at Aritzia: • Competitive Pay Package - Industry leading pay with wages starting at $20-$30/hr and a commitment to performance-based pay increases. • Product Discount - Our famous product discount of 40%-50% off, online and in store • Aspirational Workspace - Every detail is considered to connect to the energy of the culture. • Set your Schedule - We strive to align with your availability and preferred working hours (some restrictions apply). • Career Progression - We foster growth. Our boutiques are the best place to start your career with Aritzia. Enjoy personalized career development and be first in line for opportunities in our other workplaces, including roles at our Support Office.
    $20-30 hourly 17d ago
  • Retirement Plan Services Associate

    Revolution Technologies

    Customer Service Associate Job 21 miles from Riverview

    Contract to hire (conversion to permanent is contingent on attendance and performance) Job Title: Retirement Plan Services Associate Pay: $22.50 per hour, full-time hours, health benefits Fully on site Must pass the an alpha-numeric data entry assessment 8 Weeks of Training Job Summary: This person will be responsible for supporting the Retirement Plan Services department with the client. The majority of their role will involve processing forms and performing basic transactions, such as handling roll overs, internal transfers, and death certificates (will rarely need to answer the phone, if at all). Job Duties: Answers and responds to email inquiries regarding issues Processes forms and performs basic transactions, such as handling roll overs, internal transfers, and death certificates Accurately diagnoses issues and provides client driven solutions that also meet IRS regulatory requirements Interprets rules and regulations by applying retirement plan knowledge Conducts audits of account activity to ensure transactions meet regulatory compliance Reviews client requests for corrections to determine proper course of action and provide guidance to branch personnel on resolution Maintains knowledge of retirement plan rules and regulations by utilizing internal and external resources, as well as continuous training Communicates, researches and resolves issues with other internal departments Reviews daily reports of individual productivity to evaluate personal performance Work Schedule: Choice between: 8:30am-5:30pm or 9am-6pm Interview Information: Interviews will likely be conducted over Zoom Must Haves: At least 2 years of RECENT experience within the financial services, ideally the retirement planning industry OR someone who has recently graduated with a Bachelor's degree in finance or related field and some professional work experience is preferred. If a recent graduate, must be able to quickly learn the basics within the retirement planning industry Experience using a CRM- Customer Relationship Management software (this is used to review info prior to processing transactions) is preferred Experience working in a call center environment preferred Strong data entry skills with a high attention to detail. Must pass the an alpha-numeric data entry assessment. Qualifying scores must be at least 5500 KPH with at least 85% accuracy in order to be considered for the role. Clear and professional written and verbal communication skills; ability to use proper grammar and spelling at all times Professional demeanor Ability to navigate through several different systems at once, using a dual monitors Proficient with Microsoft Office Suite- Excel, Outlook, Word Quick learner / ability to learn and apply different processes simultaneously Proven reliability - zero to minimal issues with attendance or tardiness with current or previous employers. Please ensure screen this out with candidate references. The candidates submitted should not have any upcoming need for time off for the first few months of their assignment due to this being their busy season. Education: Minimum of a High School Diploma/GED completed, Bachelor's Degree is highly preferred Skills and Experience: Required Skills: ALPHA-NUMERIC ALPHA-NUMERIC DATA ENTRY AUDITS DATA ENTRY FINANCE Additional Skills: FINANCIAL SERVICES MICROSOFT OFFICE NUMERIC DATA ENTRY REGULATORY COMPLIANCE TRAINING AUDIT EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS Languages: English Read Write Speak Minimum Degree Required: Completed High School (Diploma or GED) Patents: No Publications: No Veteran Status: No # of Positions: 1 Location: Southfield, MI
    $22.5 hourly 10d ago
  • Customer Experience Specialist

    Ilios Lighting

    Customer Service Associate Job 40 miles from Riverview

    Company Overview: Join a leading brand in the professional and consumer lighting industries. With a reputation for luxury, high-quality craftsmanship, and innovative design, our company serves a diverse customer base worldwide. We are passionate about delivering exceptional products and experiences to professionals and consumers, setting new standards in lighting and beauty solutions. Position Summary: We seek a detail-oriented and customer-focused Customer Experience Specialist to serve as our customers' key point of contact while providing exceptional support for our retail accounts. This role bridges customer service and retail account management, ensuring seamless communication, issue resolution, and support for retail operations in collaboration with our sales and marketing teams. The ideal candidate thrives in a dynamic, fast-paced environment, excels in multitasking, and has a passion for delivering outstanding customer experiences. Key Responsibilities: 1. Customer Service: Serve as the primary liaison for customers, handling inquiries, exchanges, and returns with professionalism and efficiency. Provide timely and accurate responses to customer inquiries via email, phone, and chat, maintaining the brand's high service standards. Identify and resolve customer concerns, ensuring satisfaction and retention. 2. Retail Account Support: Act as the main point of contact for retail accounts, addressing their inquiries, concerns, and requests. Collaborate with retail partners to ensure accurate order processing, timely deliveries, and smooth operations. Monitor and manage retail account performance metrics, providing feedback and support as needed. 3. Technical Product Expertise: Develop a deep understanding of the technical aspects of our products, including lighting specifications, features, and usage guidelines. Educate customers and retail partners on product functionality and troubleshoot technical issues effectively. 4. Software and Technology Proficiency: Utilize a variety of software platforms, including but not limited to NetSuite, EDI systems, CRM software, and Microsoft Office Suite, to manage customer interactions and retail operations. Ensure data accuracy and streamline workflows by mastering these tools and continuously identifying areas for improvement. Qualifications: · 3+ years of experience in customer service, retail account management, or a related role (preferably in a technical or luxury brand environment). · Strong written and verbal communication skills, with the ability to build rapport with customers and retail partners. · Highly organized with exceptional attention to detail. · Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM systems; familiarity with NetSuite and EDI is a significant advantage. · Ability to multitask and thrive in a fast-paced, team-oriented environment. · Demonstrated aptitude for understanding and explaining technical product details. Key Attributes: · Problem solver with a customer-first mindset. · Team player who can collaborate effectively across departments. · Adaptable and resourceful in addressing day-to-day challenges. · Passion for delivering exceptional customer experiences and supporting brand growth. · Highly tech-savvy, with a proactive approach to learning and utilizing software tools. What We Offer: · Competitive salary and benefits package. · Opportunity to work with globally recognized, innovative brands. · A dynamic and collaborative work environment. · Career development and growth opportunities. About Ilios Lighting Ilios Lighting launched in 2021 with the Beauty Ring Mirror, the first makeup mirror and ring light combo that mimics natural daylight at a 98% CRI. The product, which was co-perfected by Mario Dedivanovic (Kim Kardashian's makeup artist and founder of Makeup by Mario), quickly caught the attention of celebrities, influencers and makeup artists including Kim Kardashian, Kris Jenner, Bella Hadid, Tati Westbrook and Patrick Starrr. Ilios Lighting now offers a range of makeup mirrors and solutions for beauty, home, travel and content creation. Ilios Lighting is sold in retailers including Neiman Marcus, Dillard's, Bloomingdale's, Harrods and online at Target, Amazon and DTC.
    $26k-47k yearly est. 16d ago
  • Customer Service Administrator

    Kistler Group

    Customer Service Associate Job 25 miles from Riverview

    The Customer Service Administrator plays a crucial role in delivering exceptional customer service to both internal teams and external customers. This position provides essential administrative support for Sales and Service activities, ensuring a seamless experience by addressing customer needs, resolving inquiries, and maintaining clear communication. By managing order statuses, repair updates, and service requests, this role ensures that both customers and internal staff receive timely and accurate information, enhancing overall satisfaction and operational efficiency. Key Responsibilities: Serve as the primary point of contact for customers, handling non-product related inquiries such as order status, repair updates, quotes, and payments. Ensure the accuracy of customer quotes, confirming details such as prices, terms, and shipping information. Convert verified quotes into orders upon receiving and confirming the customer's purchase order. Generate accurate invoices and ensure they are delivered to customers within the correct timelines. Proactively communicate with customers regarding delivery updates, purchase order changes, and other relevant information. Coordinate the processing of service orders for repair shipments and subcontracting, managing incoming repairs and updating databases as needed. Assist both Inside and Outside Sales Representatives with maintaining and updating the C4C database. Support quote generation with guidance from Sales teams. Collaborate with Global Manufacturing Plants to ensure timely product delivery, escalating delays or issues as needed. Provide Sales Engineers and Managers with requested data and information. Perform additional tasks as required to support the department and enhance service delivery. Qualifications: High school diploma or equivalent. Two or more years of experience in customer service or a related field. Familiarity with Export Compliance Procedures. Ability to interpret shipping manifests, packing sheets, and other documentation related to incoming goods. Knowledge of transducers and related electronics. Proficient in Microsoft Office Products. Strong organizational skills. Experience with ERP and CRM databases. Excellent written and verbal communication skills. Physical requirements: ability to sit at a desk 80% of the workday; ability to use a computer for 80% of the workday; ability to lift 50 lbs. About Kistler: Kistler is the global leader in dynamic measurement technology for measuring pressure, force, torque, and acceleration. Our cutting-edge technologies form the foundation of Kistler's modular solutions, enabling customers in industry and science to optimize their products and processes, securing a sustainable competitive edge. As a pioneering Swiss company, we drive the evolution of automobile development, industrial automation, electrified drive technology, automated and connected driving, emission reduction, and smart factories with our unique sensor technology. Why Kistler? At Kistler, your expertise is valued and nurtured. We offer exciting career opportunities in a global environment, providing a generous benefits package including medical, dental, vision, life, and disability coverage, a 401k plan with a 4% company match, and generous personal and vacation time allowances. Join us and be part of a team that shapes the future of measurement technology. Kistler Instrument Corporation is an Equal Opportunity Employer.
    $31k-40k yearly est. 10d ago
  • Area Customer Service Associate

    Empire Today 4.6company rating

    Customer Service Associate Job 14 miles from Riverview

    : Area Customer Service Associate Ready to grow your career? Empire Today is seeking an Area Customer Service Associate. Area Customer Service Associate serves as the primary point-of-contact for customers within their designated Area that need assistance. The Area Customer Service Associate assists with escalated customer issues and handle administrative concerns. This position reports to the Area Customer Service Manager. We offer: Health benefits. 401K plan. Paid time off and holiday pay. Wellness program. Professional development & career advancement opportunities. Lots of perks. Responsibilities: Assist with answering incoming customer service calls. Review, monitor, and track Service Requests (SRs) report for assignment and resolution on a daily and weekly basis, for their designated area Ensure that urgent requests are handled promptly (i.e., Hot and Threat service requests). Export information from database into Excel spreadsheet for assignment and prioritization. Submit daily prioritized excel report to appropriate personnel. Track and update changes to the SR report and provide updated report to Area Customer Service Manager. Assist Area Customer Service Manager with review of letters from Better Business Bureau, Attorney General, and Department of Labor to determine resolution. Assist in identifying service gap trends in the designated area and provide this data to Area Customer Service Manager. Monitor area hunt group to respond to customer inquiries. Create and submit letters to customers. Assign SRs through Siebel database. Communicate with customers the dates and times for repairs; schedule services in Precision Order. Make job related calls to customers and collect feedback from customers to ensure that they are pleased with their purchase. Request and collect referrals from every satisfied customer during the post installation call process. Report on negative customer feedback from post calls and collaborate with appropriate manager on remedy determination. Monitor all SRs assigned to corporate POCs to ensure swift completion. Utilize aged service request reports to manage service request cycle times. Keep abreast current product lines and familiarize with new product lines to keep product knowledge current. Perform other functions as necessary or assigned. Qualifications: Minimum one (1) year of customer service experience preferred. Highschool diploma or equivalent; associate degree preferred. Flooring or home improvement industry experience preferred. Proficient in MS Word, Excel, and Outlook. Excellent oral and written communication skills. Strong telephone etiquette and professional demeanor. Problem-solving skills. Excellent organizational skills. Team player. Ability to set priorities and meet deadlines. Why You'll Love Empire· We empower our employees to strive for their unique goals. Within such an inclusive company with unlimited growth opportunities, how far you go is up to you.· We take care of our people. We start investing in you from day one. The perks and benefits we offer help you live well, both at work and at home.· We have an unmatched company culture. We've won multiple awards for employee and customer satisfaction, and we believe it all comes down to our culture of teamwork, creativity, and growth.· We're one of the nation's most recognizable brands. You'll enjoy the stability that comes with a national company and a sense of pride when you're a part of our team.· Visit *********************************** to learn more
    $29k-35k yearly est. 10d ago
  • Sales Associate

    Great Lakes Landscape Design 3.4company rating

    Customer Service Associate Job 20 miles from Riverview

    Self-motivated, results-driven, and comfortable in quota bearing environment. Creative problem solver with the ability to multi-task, stay organized, and communicate effectively, even under pressure. Customer focused with a proven track record for building and maintaining long-term value-based relationships with busy clients that have high expectations. Passion for exceeding expectations and delivering exceptional service to a busy and demanding clientele. Conduct initial client consultation and generate new leads through referrals, networking, and cold calling. Perform all phases of the sales/design process, including client meetings, site measurements/verification/analysis, cost estimates, proposals, and project presentation. Ability to organize project materials and site details, while coordinating with clients, production team and subcontractors during regular site visits. Qualifications: 5+ years of sales, B2B, or business development experience, preferably within the landscape design sales (and snow removal) or related industry Degree in (landscape) architecture, design, or equivalent Proficiency in Microsoft Office products; willingness and ability to learn landscape, estimate, and CRM software. Understanding of landscape plant material, planting techniques appropriate for the Michigan region, construction (including irrigation) products and procedures. Experience of installing plants and/or hardscaping materials a plus Valid Michigan driver's license and a good driving record Why work with Great Lakes Landscape Design? In addition to offering competitive pay and benefits, we are committed to furthering the career development of our employees. We believe in providing training and career development opportunities for employees who demonstrate a strong work ethic, think creatively, and manage time and projects efficiently and safely. If you are interested in applying for this position, please complete this brief survey prior to consideration: **************************************** Experience and License Requirements Landscaping or Horticultural field General Construction Material/Practices (optional) General Sales Valid Driver's License Degree in landscape architecture or landscape design
    $26k-33k yearly est. 7d ago
  • Customer Service Technician

    Ultimate Staffing 3.6company rating

    Customer Service Associate Job 41 miles from Riverview

    Our client is seeking an experienced Customer Service Technician for a temp to hire opportunity. This position accurately documents customer interactions in the system and provides accurate information to customers using the resources in a Call Center Environment. CUSTOMER SUPPORT TECHNICIAN RESPONSIBILITIES * Answering all inbound phone calls * Answering inbound Phone requests from clients in a timely fashion * Documenting customer interactions properly within the CRM as a matter of record * Provide accurate information to customers using online OEM resources as needed. * Programming Vehicle ECUs correctly * OE scanning vehicles correctly * Positive position the value of the solution(s) provided CUSTOMER SUPPORT TECHNICIAN REQUIREMENTS * High School and successful customer service experience * Strong Windows Operating System Familiarity * Microsoft Office * Superior customer service skills * Ability to communicate effectively both verbally and in writing with customers. * OE/Dealer level diagnostic and programming experience preferred * Automotive Repair experience/education * ASE Certification(s) preferred. * Call Center experience * Familiarity with pre/post scanning of automobiles preferred. * Collision automotive experience preferred. *** If interested, please email resume for immediate assistance! *** Desired Skills and Experience Our client is seeking an experienced Customer Service Technician for a temp to hire opportunity. This position accurately documents customer interactions in the system and provides accurate information to customers using the resources in a Call Center Environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $29k-34k yearly est. 3d ago
  • Call Center Team Lead

    Epitec 4.4company rating

    Customer Service Associate Job 16 miles from Riverview

    The Call Center Team Lead oversees the daily operations of a public health call center, ensuring efficient and effective service delivery. This role involves managing a team of call center representatives, including union workers, to provide high-quality customer service and support for public health initiatives. Key Responsibilities: Team Management: Hire, train, and supervise call center staff, ensuring compliance with union agreements and public health standards. Operational Oversight: Monitor call center performance, implement process improvements, and ensure adherence to public health protocols. Union Relations: Collaborate with union representatives to address worker concerns, negotiate agreements, and maintain a positive working environment. Customer Service: Resolve escalated customer issues, ensure high levels of customer satisfaction, and maintain service quality. Reporting and Analysis: Track key performance metrics, prepare reports, and analyze data to improve call center operations. Compliance: Ensure all activities comply with public health regulations and union contracts. Qualifications: Education: Bachelor's degree in public health, Business Administration, or a related field. Experience: Proven experience in call center management, preferably in a public health setting, and experience managing unionized employees. Skills: Strong leadership, communication, and problem-solving skills. Ability to work collaboratively with union representatives and other stakeholders.
    $33k-40k yearly est. 10d ago
  • Ride Photography Sales Associate

    Cedar Point 3.9company rating

    Customer Service Associate Job 40 miles from Riverview

    $13/hour Positions also available for 14/15 year olds, pay may vary based on job duties and responsibilities. At Cedar Point, work is FUN! Working as Ride Photography Sales Associate means you will help guests find the perfect souvenir for their visit! You'll also… Assist guests with photo selections as they exit various attractions, including using a microphone. Show knowledge of FunPix Photo Program in order to assist guests in making purchasing decisions. Conduct sales transactions of POS (point of sales) system. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and our other properties! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Cedar Point provides premiere entertainment with 200+ acres of FUN! As a member of our team, you'll… Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds Gain skills, knowledge and experience that will benefit your future Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point. Availability to include some weekdays, weekends, evenings, and holidays.
    $13 hourly 2d ago
  • Restaurant Team Member - Offering endless learning opportunities

    Shake Shack 3.8company rating

    Customer Service Associate Job 34 miles from Riverview

    Hourly Rate: $15.00/hour + Tips Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good. Job Responsibilities Embody enlightened hospitality by leading interactions with genuine warmth and care towards both team members and guests Prepare and assemble food orders according to Shake Shack's standards and recipes Master all stations and rotate through them, keeping each day fresh and exciting Follow all food safety and sanitation procedures to ensure the safety of guests and team members Stand for something good by aligning with Shake Shack's values of integrity, inclusivity, and community engagement Job Qualifications Ability to learn quickly in fast-paced, high-volume environment Adaptability to various roles within the restaurant Consistently demonstrates integrity by doing the right thing and taking accountability Flexible schedule availability, including evenings, weekends, and holidays 16 years or older Perks We take care our team members and support them in building successful futures through a variety of industry-leading benefits. Weekly Pay Medical, Dental, Vision Insurance & Flexible Spending Accounts* Supplemental Life Insurance and Short-Term Disability* 401(k) plan with Company Match* Paid Time Off/ Sick Time* Employer Assistance Program (EAP) Commuter Benefits Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more Shake Shack Meal Discounts *Eligibility criteria applies Click the "Apply" button above to apply for this opening. About Us Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
    $15 hourly 1d ago
  • Dedicated Customer Service Agent

    Central Transport 4.7company rating

    Customer Service Associate Job 25 miles from Riverview

    Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently seeking a Dedicated Customer Service Representative for our Corporate Office in Warren, MI. This client relations role is a critical position to maintain customer perception of our organization. Our representatives are provided with in depth training to provide continuous skill and internal career enhancement based on performance and work ethic. Job Details & Responsibilities: · Being the single point of contact to manage major corporate accounts · Reporting on service issues, problem areas, resource issues, etc. · Assisting with implementing corrective actions · Establishing professional rapport with each customer The ideal candidate will possess the following: · 2-3 years of LTL Customer Service experience · Strong leadership qualities · Excellent written and verbal communication skills · Associate's Degree in a business-related field is preferred, but is not required · Excellent attendance and the ability to work the same shift each day · Problem solving ability · Strong attention to detail and sense of urgency · Ability to maintain a professional demeanor · Experience with Microsoft office (Outlook), and willingness to learn company specific systems · Upbeat personality/positive outlook
    $29k-34k yearly est. 17d ago
  • Service Coordination Specialist

    Kistler Group

    Customer Service Associate Job 25 miles from Riverview

    Reporting to the Team Lead of Service, this pivotal role is all about coordinating service orders and delivering exceptional customer service. Kistler seeks a dedicated, detail-oriented individual who excels in managing customer interactions, maintaining accurate records, and collaborating with various teams to swiftly resolve issues. Key Responsibilities: Act as the primary point of contact for customer issues, including service status, and quotes. Conduct technical reviews of service leads. Create Cost Estimates in CRM (C4C) and ERP (SAP S4 Hana) for Calibration, Field Service, and Repair services, and verify application codes and sales IDs on quotes. Follow up on Service Cost Estimates and after order closure. Manage equipment check-ins received from customers. Proactively update customers on service status changes and process any order changes, realigning with Service Administration. Record new contacts, accounts, and emails in C4C, and maintain C4C accounts. Convert service contract quotes into contract orders upon receipt and verification of purchase orders and create repair orders. Verify prices and delivery times on quotes. Ensure accuracy in converting quotes to orders, including application codes, sales details, shipping and payment terms, delivery dates, total value, request dates, and confirmed dates. Support NCR (Non-Conformance Report) follow-ups with Sales Assistants. Coordinate timely issue resolution through effective communication with suppliers, carriers, and internal teams, and address emergency issues promptly ("Firefighter" role). Coordinate and communicate with group companies to monitor service order progress. Maintain accuracy in CRM (C4C) and ERP (SAP S4 Hana) system databases, ensuring alignment with order progress and status. Qualifications & Experience: An associate or bachelor's degree in administration is preferred. Recognized experience in excellent customer service. Strong written and verbal communication skills. Excellent organizational skills, attention to detail and time-management abilities. Ability to work both independently and collaboratively within a team-oriented environment. Proficiency with C4C and SAP S4 Hana (Preferred) or other CRM / ERP solutions. Ability to identify and understand issues and use creativity and innovation to develop solutions. Strong work ethic and service-oriented mindset. Strong record-keeping and analytical skills. Flexibility to adapt to changing priorities and demands. Commitment to continuous improvement and learning. About Kistler: Kistler is the global leader in dynamic measurement technology for measuring pressure, force, torque, and acceleration. Our cutting-edge technologies form the foundation of Kistler's modular solutions, enabling customers in industry and science to optimize their products and processes, securing a sustainable competitive edge. As a pioneering Swiss company, we drive the evolution of automobile development, industrial automation, electrified drive technology, automated and connected driving, emission reduction, and smart factories with our unique sensor technology. Why Kistler? At Kistler, your expertise is valued and nurtured. We offer exciting career opportunities in a global environment, providing a generous benefits package including medical, dental, vision, life, and disability coverage, a 401k plan with a 4% company match, and generous personal and vacation time allowances. Join us and be part of a team that shapes the future of measurement technology. Kistler Instrument Corporation is an Equal Opportunity Employer.
    $36k-64k yearly est. 2d ago
  • Park Services Associate

    Cedar Point 3.9company rating

    Customer Service Associate Job 40 miles from Riverview

    $14.25/hr. Positions also available for 14/15 year olds, pay may vary based on job duties and responsibilities. At Cedar Point, work is FUN! Working in Park Services, you'll play a key role in keeping our park clean and events exciting for our guests. You'll also… * Maintain the cleanliness of tables, pavilions, and food patios as well as around dumpsters and behind-the-scenes locations. * Empty and dispose of trash and recyclable material while maintaining clean trash containers in assigned areas. * Clean restrooms including toilets, sinks, countertops, and mirrors * Learn and comply with the safe and appropriate use of all chemicals necessary for the job. Some of our amazing perks and benefits: * Paid training and FREE uniforms! * FREE Admission to Cedar Point and our other properties! * FREE tickets and discounts to local attractions! * FREE tickets for family and friends! * 20% discounts on food and merchandise! * Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy! As a member of our team, you'll… * Make our guests happy by delivering amazing experiences and helping them create lifelong memories. * Interact with different people of all ages and backgrounds. * Gain skills, knowledge and experience that will benefit your future. Qualifications: * You! * People who love helping others and will support the needs of our guests and associates. * Good judgement and a commitment to safety. * Ability to work and interact with people from diverse backgrounds. * Individuals with a passion and excitement about Cedar Point. * Availability to include some weekdays, weekends, evenings, and holidays.
    $14.3 hourly 1d ago

Learn More About Customer Service Associate Jobs

How much does a Customer Service Associate earn in Riverview, MI?

The average customer service associate in Riverview, MI earns between $22,000 and $38,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average Customer Service Associate Salary In Riverview, MI

$29,000

What are the biggest employers of Customer Service Associates in Riverview, MI?

The biggest employers of Customer Service Associates in Riverview, MI are:
  1. Walgreens
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