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Route Service Representative (4-Day Workweek)
Cintas Corporation 4.4
Customer service associate job in Liverpool, NY
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$34k-38k yearly est. 4d ago
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Associate Compliance Service Specialist
Synapse Services, LLC 4.6
Customer service associate job in Syracuse, NY
The Associate Compliance Service Specialist (ACSS) role is unique role that combines compliance functions in addition to servicing functions. This position supports the Compliance Service Specialist Team, and the Regulatory Filing team within the Compliance department to provide greater control and oversight into that function. This role allows for significant improvement in compliance targets and metrics. The role of ACSS is a hybrid role with a highly specialized skill set to bridge the gap between the Servicing Team and the Compliance Team. ACSS role is crucial to the overall success of the organization and will play a key role in supporting the Regulatory Filing team to ensure that compliance deadlines and requirements are met.
Essential Functions/ Primary Responsibilities:
Prepare, send, and collect state specific diligent effort forms and additional state specific forms.
Manage assigned accounts and handle all aspects of the post binding workflow.
Maintaining post binding files and uploads into Centralis.
Reviewing outstanding subjectivity requirements and coordinating collection of outstanding subjectivities.
Establish and develop solid working relationships with external retail and carrier partners.
Order policies from the carriers.
Follow up on outstanding policies and endorsements.
Setting and following up on suspenses for cross department tasks (i.e. for AAM, AE and AM's)
Review policies, binders and invoices for accuracy.
Coordinate policy and binder corrections.
After review, apply state required stamping language and deliver the policy to the retail partner.
Completing any required carrier surplus lines forms.
Willingness to be cross trained in all aspects of the department as assigned by the Director of Compliance.
Other tasks and responsibilities as determined based on operational needs within the department.
Knowledge, Skills, and Ability:
Must obtain a Property & Casualty License within ___ days of hire date.
Basic knowledge of insurance markets, rating procedures, coverages, and industry operations to effectively manage, maintain, and service assigned client and prospect.
Demonstrated ability to manage multiple priorities in a high-volume position, deliver timely and accurate work products with a sense of urgency as required.
Exceptional interpersonal skills, high level of emotional intelligence, and exceptional communication skills.
Goal and detail oriented: sense of urgency and ability to meet client and producer expectations through well executed time management skills.
Ability to utilize computer and understand functionality. Consistently increasing knowledge of available technology and amending work patterns to maximize efficiency.
Knowledge and ability to perform technical tasks to expedite client service using critical thinking and analytical skills where applicable.
Personal Accountability, willingness to learn and grow.
Must maintain a valid driver's license or have transportation available when needed to be able to leave for calls, meetings and/or visits.
Preference will be given to candidates with prior Property & Casualty experience. Working knowledge of commercial lines insurance and/or insurance licensing preferred. Previous insurance or claims experience and knowledge of Property & Casualty compliance concepts preferred. Training will be provided for the right candidate.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
High-pressure, fast-paced environment with significant telephone and personal disruption. A large number of multiple steps in a complex system performed with accuracy and speed is essential to the successful completion of tasks.
Other Duties:
This is intended to describe the level of work required by the person performing the work of the positions and physical requirements normal to the position. Principal duties outlined are the essential responsibilities and duties and other duties may be assigned as needs arise or as required to support principal duties.
Any written contractual agreements will supersede this job description. Employees must be able to perform essential functions of the position satisfactory, if requested reasonable accommodation will be provided to enable employees with disabilities to perform essential functions of the job, absent undue hardship.
$82k-112k yearly est. 3d ago
Customer Service Representative
Axius Technologies Inc. 4.1
Customer service associate job in East Syracuse, NY
Key Responsibilities
Handle inbound calls from Eye Care Professionals (ECPs) regarding:
Lens orders
Order status and tracking
Remakes
General customerservice inquiries
Make outbound follow-up calls to ECPs on pending jobs
Maintain an average of 8 calls per hour
Deliver high-quality, professional customer support across multiple channels
Resolve issues using available tools, resources, and sound business judgment
Escalate unresolved issues appropriately
Maintain productivity, quality, and customer satisfaction standards
Work collaboratively in a team-oriented environment
Communicate clearly, professionally, and courteously at all times
General Function
The CustomerService Representative provides high-quality multi-channel support (phone, chat, email, social media, and mail) to resolve customer issues efficiently. The role supports business objectives by protecting and increasing revenue while enhancing the overall customer experience.
Ideal Candidate Profile
Optical experience preferred (opticians, optical front desk, or similar roles)
ABO Certification preferred
Opportunity to pursue ABO certification post-hire for a pay increase
Lab experience is a plus
Strong customerservice mindset with problem-solving abilities
Training
Combination of online optical courses and in-person 1:1 training with a team lead
Training duration: 2-3 weeks before handling independent calls
Basic Qualifications
High School Diploma or equivalent preferred but not required
Strong written and verbal communication skills in English
Ability to perform basic math
Customer-focused attitude
Intermediate PC skills
Proficient with Windows OS, Microsoft Office, internet, and web browsers
Commitment to first-call resolution
Ability to work effectively in a team environment
$30k-38k yearly est. 2d ago
Retail Sales Associate
Verizon 4.2
Customer service associate job in Liverpool, NY
When you join Verizon
You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you'll be doing...
As a full-time Verizon Retail Sales Associate, you'll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here's what you can expect:
Generate retail sales by using your passion for cutting-edge technology, and exceptional customerservice to expand the Verizon network.
Learn and uncover customers' needs by creating connections and asking the right questions.
Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.
We're hiring immediately! This isn't your typical entry-level retail position. Whether you're just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual-based commissions if you hit all your sales goals. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals. Top performers could make an extra $14,500 or more in individual-based commissions, giving you the chance to earn a total of $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance.
Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered!
Best in class medical, dental, and vision
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
Five weeks of paid time off (vacation, holidays, personal days)
8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off)
Up to $8K per year in tuition assistance
Discounts up to 50% off on Verizon products and services
Additional employee discounts on attractions, automotive, travel and more.
This position is a great way to jumpstart your career! One in five Verizon Retail employees received lateral or promotional moves in 2024. Too good to be true? Hear from our Verizon Retail team members on what it's like to be part of a team that invests in you. From our in-person new hire experience and award-winning training programs to our culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career.
What we're looking for...
You'll need to have:
High school diploma or GED.
One or more years of relevant experience required, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
Even better if you have one or more of the following:
Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customerservice experience.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
After you apply...
You may be required to take an assessment. It takes about 19 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.
Where you'll be working In this worksite-based role, you'll work onsite at a defined location(s).Scheduled Weekly Hours40Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits and Compensation
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
This is a commission based position with the potential to earn more.The starting base pay rate for the New York location(s) listed on this job requisition is: $16.59 per hour.
$65k-73.5k yearly 7d ago
Customer Service Professional
Affinity Recruiting
Customer service associate job in Syracuse, NY
Job Description
Are you an experienced customer support professional or looking for an exciting career for the first time? Affinity recruiting is looking for a Sales Associate for an amazing client in the Syracuse, NY location!
Ideal candidate will have:
Minimum of 1 year of customerservice / sales experience!
Excellent written and verbal communication!
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint & Outlook)!
Self-motivated, creative, persistent, flexible & innovative!
Detail oriented!
Duties and Responsibilities:
Manage the relationships with new and existing customers!
Be the primary contact for customers new and existing!
Be the middle person between customers and internal production team, communicating the customers' requirements and requests!
Able to troubleshoot customer issues!
Assist the marketing and sales team with their initiatives!
Will provide support to the sales and marketing team, as needed!
Day to day:
Interacting with customers - taking new orders, processing repeat orders. Working with the production scheduler to obtain ship dates. Troubleshooting issues with the sales and production team.
If this sounds like you, we want to hear from you! Please reply to this posting with an updated resume and a recruiter will reach out to you as soon as possible!
$43k-82k yearly est. 22d ago
Airport Customer Service Agent
GAT 3.8
Customer service associate job in Syracuse, NY
GAT Airline Ground Support is seeking dynamic, capable, and dependable individuals to join our team of aviation professionals. You are just one step away from beginning your new career. Don't miss this great opportunity. Compensation & Benefits: Competitive pay starting at 17.25 per hour
Flight Benefits
Company-provided uniforms
Daily pay options
Paid training
401(k) matching
Opportunities for career advancement into leadership roles and other positions within the company
Position Overview:
As a CustomerService Agent, you will serve as the first point of contact for passengers, playing a vital role in creating a positive airport experience. This position requires a professional demeanor, excellent communication skills, and the ability to work efficiently in a fast-paced environment with strict time constraints. You will be responsible for ticketing, checking in passengers, escorting them to and from the aircraft, and addressing any customer concerns or complaints. Proficiency in using computer systems and providing outstanding customerservice is essential. This position may require you to work with multiple carriers and perform additional duties as assigned.
Key Responsibilities:
Greet and assist customers promptly, courteously, and professionally both in person and over the phone.
Announce incoming and outbound flights clearly and accurately.
Accurately process credit card and personal check transactions, ensuring all collections are properly accounted for and airline close-out procedures are followed.
Accept and process checked baggage weighing up to 100 lbs. and place it on the appropriate conveyor belts for further handling.
Operate jetways to ensure they are in the proper position prior to aircraft arrival, and assist with the safe opening, closing, and securing of aircraft doors.
Utilize airline computer systems to provide accurate flight information, process ticketing and boarding documents, record lost or damaged baggage, and manage cargo tracking.
Escort unaccompanied minors and disabled passengers throughout the airport as needed, ensuring their safety and comfort.
Work independently, manage tasks without direct supervision, and consistently meet service standards.
Display a professional and positive image, adhering to company grooming and uniform standards at all times.
Perform other duties as assigned, which may include assisting with other carriers or tasks in response to operational needs.
Requirements:
Must be at least 18 years of age.
Must have a high school diploma or equivalent (GED)
Strong attention to detail and accuracy in handling transactions, baggage, and flight information.
Must be able to read, speak, and understand the English language fluently.
Ability to stand for extended periods (up to 4 hours at a time) and work in a physically demanding environment.
Must possess excellent communication skills, with the ability to engage with passengers in a professional, friendly, and courteous manner in person and over the phone.
Proficiency with entry-level computer systems and technology to manage flight information and process transactions.
Ability to lift and move items weighing between 50-70 lbs. occasionally.
Flexibility to work nights, weekends, and holidays as required by operational needs.
Must pass an extensive post-offer, pre-employment background check, including fingerprinting and a criminal history record check as mandated by federal law.
Must successfully complete and pass a pre-employment drug test.
Equal Opportunity Employer Statement:
GAT Airline Ground Support is an equal opportunity employer that makes hiring decisions based on business needs and the best-qualified candidates available. We do not discriminate in our hiring practices based on any protected category. Employment with GAT Airline Ground Support is contingent upon the successful completion of a drug screen, a clean driving record, a 10-year criminal history check, and proof of high school or GED completion.
$30k-37k yearly est. 36d ago
Care Coordinator II - Therapeutic Foster Care - Syracuse, NY
Hillside Enterprises 4.1
Customer service associate job in Syracuse, NY
The Care Coordinator II is responsible for coordinating multiple aspects of the youth's and/or families' care. This role provides the coordination and delivery of high-quality psychosocial care to youth and families. The Care Coordinator II works with other care providers and community partners to ensure that the overall needs of the client(s) are met. The Care Coordinator II may also be assigned to lead projects or mentor program staff.
Essential Job functions
Coordinate multiple aspects of the youth's and/or families' care.
Assess the youth and/or family's needs and strengths while continuing to support development of the individual service plan in collaboration with the youth and family(ies), and/or multi-disciplinary treatment team.
Implement strength-based service plan including community based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team.
Utilize experience, education, age-specific knowledge and cultural competence in order to assess and support youth and/or families to achieve positive outcomes.
Coordinate and deliver psychoeducational training for youth and/or families and groups in a variety of settings based on identified needs.
Meet with youth individually to assess and teach skill development and report on their progress.
May organize and facilitate skill-based groups for youth.
Develop, maintain and update all required documentation in a timely manner utilizing effective written and oral communication.
Provide or arrange for transportation of youth and/or families to and from medical, behavioral health, or other treatment related appointments as needed.
May be assigned to lead projects or mentor program staff.
On-call responsibilities for Foster Care and Youth ACT programs.
While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.
Education & Experience
Bachelor's degree required.
Minimum 18 months of relevant experience required.
Therapeutic Foster Care program:
Master's degree in Social Work or a related human services field, OR Bachelor's degree in Social Work or related human services field with 2 years of related experience.
SPECIAL REQUIREMENTS
Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.
Youth ACT program
: CPR certification required or obtained within 60 days of hire.
Knowledge, Skills & Abilities
In addition to demonstrating the
Hillside Professional Competencies
of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated:
Ability to understand and adhere to all federal, state, and local statutes, regulatory agency standards and Hillside policies
Ability to de-escalate and manage crisis situations both in-person and by phone
Ability to deliver psychoeducational training
Ability to work collaboratively as part of a multi-disciplinary treatment team
Ability to work through a series of issues using independent judgment
Ability to be independent and self-directed
Physical Demands & Work Environment
Must be able to work a variable scheduling including evenings and weekends
The following daily physical demands are required:
Sitting (up to 6 hours)
Occasional standing (up to 2 hour)
Occasional walking (up to 2.5 hours)
Driving (several times a week up to 6 hours)
Continuous balancing (up to 8 hours)
Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)
Weekly lifting up to 10-15 lbs. on a daily basis
Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.)
Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent
Ability to change positions as needed
SPECIAL CONSIDERATIONS
While Hillside is a restraint free environment, there may be times in a “life or limb” situation, that staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary.
$21.50 Minimum pay rate, $31.00 Maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium.
$21.5-31 hourly Auto-Apply 44d ago
Immigration Services Officer
Department of Homeland Security 4.5
Customer service associate job in Syracuse, NY
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.
If you're ready to help safeguard the nation's immigration system and combat immigration fraud, review the
$87k-125k yearly est. 2d ago
Part Time Customer Service Associate
Hertz 4.3
Customer service associate job in Syracuse, NY
The Part Time CustomerServiceAssociate provides customerservice that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customerservice. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage: $17.00/hr
Qualifications:
3+ years of demonstrated experience in customerservice, with experience in operations and sales. Rental car experience a plus. Excellent customerservice skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
Up to 40% off the base rate of any standard Hertz rental
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
$17 hourly Auto-Apply 15d ago
Customer Service Advisor - East Syracuse NY
Stonebriar Auto Services
Customer service associate job in East Syracuse, NY
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$29k-37k yearly est. 7d ago
Customer Service Teammate
Go Car Wash Management Corp
Customer service associate job in Liverpool, NY
Job Description
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a CustomerService Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation
Teammates in this role typically earn a base pay of $16.00 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$16-17.5 hourly 5d ago
Customer Service Account Coordinator ($21/hour - 2nd Shift)
Customer Service Account Coordinator 21Hour 2Nd Shift
Customer service associate job in Syracuse, NY
Hours: Evening
As a CustomerService Account Coordinator within our Data Entry Department at Rapid Response Monitoring, you will work alongside caring people while crafting custom solutions for the service providers we monitor for to help them protect their customer s property and their families. Rapid Response Monitoring is the industry leader because of our amazing customerservice and our willingness to customize anything. That s where you come in! See the Responsibilities section below to learn more.
The ideal candidate will have exceptional attention to detail, the ability to provide quality customerservice, think on their feet, and be friendly but efficient on the phone.
Starting Pay Rate:
$21.00 Per Hour (not including shift differentials)
Shift Differentials:
Rapid Response acknowledges the sacrifices our Data Entry employees make when supporting our customers during all hours of the day and night as well as weekends. In recognition of that commitment, we are offering shift differentials for hours worked outside of standard business hours.
For hours worked between Monday Friday 6:01am 4:59pm, $21 per hour (standard pay rate)
For hours worked between 5:00pm and 9:00pm, +$0.50 per hour
For hours worked between 9:01pm and 6:00am, +$1.00 per hour
For hours worked Saturday & Sunday between midnight and 11:59pm, +$1.00 per hour
Start dates Available:
Start your 4-week training on one of the dates below:
January 26, 2026 (8:00am - 4:30pm)
February 23, 2026 (8:00am - 4:30pm)
Responsibilities Include:
Receive inquiries from clients via phone, email, and fax
Triage and field questions from clients
Input contract information in our database
Implement client account transfers and verify changes
Ensure all client account entries adhere to jurisdictional regulations
Provide team members with proofreading, scanning, mailing, and other administrative support
Summary: Each day, you ll report to your shift on-site at our Syracuse, NY location in Franklin Square. You will receive inbound calls from clients with inquiries, as well as faxes and emails from our queue system. You will triage those inquiries and help in any way you can. The request may be as simple as an address change, or it may be more complex like a change to a contract. At all times, you are working within our Data Entry Team to make sure the clients needs are met with accuracy and efficiency.
Qualifications:
High School diploma required, Associate s or equivalent military experience preferred
Attention to detail, with an ability to stay focused on assigned tasks
Basic computer and typing skills
Good communication - written and verbal, particularly on the phone
Many of our positions require an extra level of screening to obtain Department of Defense security clearance
Successfully clear drug screen and background check to meet industry and security licensing requirements
Data Entry experience is preferred.
What awaits you at Rapid Response:
Annual salary increases and performance bonuses
Medical, Dental, Vision, and 401k
Paid vacation and sick time
Wellness program and wellness days off
Internal advancement opportunities
The opportunity to make an impact on communities across the country every day
About Us:
Founded in Syracuse, NY in 1992, we are a critical response center focused on saving lives and protecting homes and businesses. Whether it s a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our heroes are there to help every day. Supported by teams of experts in their respective fields, our highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country.
Additional Information:
Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at ****************************** Rapid Response is an Equal Opportunity Employer.
INDRR2
$21 hourly 5d ago
Direct Hire Customer Sales Rep
Staffworks CNY
Customer service associate job in Syracuse, NY
Job DescriptionCustomer Sales Representative Direct Hire for the Yonkers, NY area Base Salary plus 3% gross profit commission! Unlimited Income! What's in it for you?
Unlimited income
Build Relationships
Direct Hire Position
Company is looking for someone with:
Great communication skills
Computer skills
Willingness to learn about products
Customer Sales Representative Details:
No cold calling.
You will be building existing accounts
Must be comfortable talking to people
Must be open to building excellent relationships with customers
Prior sales experience is preferred
Company Provides:
Company Car
Laptop
Cell Phone
Gas Card
Apply now for consideration! www.staffworkscny.com315-455-9675
$37k-53k yearly est. 1d ago
Customer Service Teammate
Go Car Wash
Customer service associate job in Liverpool, NY
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a CustomerService Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation
Teammates in this role typically earn a base pay of $16.00 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$16-17.5 hourly 60d+ ago
Temporary Food Service Employee -Hourly
Syracuse 4.0
Customer service associate job in Syracuse, NY
Must have a high school diploma or GED . The ability to read, write and follow instructions. The ability to count cash, and communicate well with the public. Ability to use a calculator and food thermometer. Prefer at least 3 months of previous food service experience or related customerservice such as retail.
Responsibilities
Prepare a variety of simple foods, casseroles, convenience foods, etc. Clean and prepare lettuce and other ingredients to make salads. Make French fries, hot and cold sandwiches, coffee, cook eggs, omelets, burgers, etc. Slice meat, cut cake, pie, etc. Serve food on a serving line, including sandwich bars, hot lines, salad bar, etc. Balance and reconcile cash to cash register tapes. Maintain cashier islands, including restocking condiments, cleaning tables, chairs, etc. Prepare assorted fresh dough pizzas according to franchise specifications. Receive stock, and check deliveries against order forms and delivery documents. Move items from storage areas to kitchen as directed. Wash dishes, cooking utensils, counter space, etc; observe safety and health regulations, and maintain highest standards of sanitation.
$34k-39k yearly est. 60d+ ago
Supervisor Customer Service
Golden Artist Colors, Inc. 4.1
Customer service associate job in New Berlin, NY
Do you want to work for a World Class Artist Materials Manufacturer?
Leave “corporate” behind and unlock your passion for ingenuity in a mission based, creative culture where doing well and doing good are one in the same. Golden Artist Colors is a world class art materials manufacturer bridging creative communities and inspiring global change through the arts. We do this by building our world class brands of professional artist paints, and by supporting the arts with partners who share our values and mission.
Who are we?
Golden Artist Colors is a manufacturer of art materials revered across the globe by professional and aspiring artists. Employee owned and based in Central NY, Golden's mission is to grow a sustainable company dedicated to creating and sharing the most imaginative and innovative tools of color, line, and texture for inspiring those who turn their vision into reality. Our portfolio includes the well-established Golden brand which has set the standard for professional quality acrylic paints since 1980, as well as two newer brands- Williamsburg oils which was acquired in 2010, and QoR watercolors which were created by Golden in 2014.
Golden Artist Colors is seeking a:
Position Title: CustomerService Supervisor
Department: Sales / CustomerService
Supervisor: Sales Director
Location: New Berlin
Responsibilities:
The CustomerService Supervisor manages the CustomerService department's operations and ensure that activities are completed in a professional, timely and efficient manner. Lead, motivate, and continuously train department personnel to ensure compliance with established procedures. Maintain and regularly review Standard Operating Procedures and departmental performance metrics to stimulate continuous learning. Conduct regular performance reviews with a participatory mindset designed to create and sustain a team focused effort.
Requirements:
Education Required:
2 year degree in business administration, operations management, logistics, or other related functions
Experience Desired:
How much:
5-7 years
Type experience:
1-3 years in a leadership role with supervisory responsibilities
5-7 years of office experience in a manufacturing environment
Our extensive benefits package includes:
Employee Stock Ownership Plan (ESOP).
Medical and Dental Insurance
401(k) with Employer match
No-cost Life Insurance and Long-Term Disability Benefits
Paid Holidays and Time Off
Quarterly bonus for the purpose of distributing to employees a share of profits as additional remuneration over and above regular wages or salaries.
Wellness Reimbursement Program
Continuing Education Reimbursement
Child Care Reimbursement
Paid Community Service Hours
Employee Discount on Product
Employee assistance program
Referral Bonus program
$42k-55k yearly est. Auto-Apply 5d ago
Winner's Circle - Customer Service
Daveandbusters
Customer service associate job in Syracuse, NY
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $15 - $16.5 per hour
Salary Range:
15
-
16.5
We are an equal opportunity employer and participate in E-Verify in states where required.
$15-16.5 hourly Auto-Apply 60d+ ago
Client Specialist- Dewitt/Fayetteville
Knitwell Group
Customer service associate job in Fayetteville, NY
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00129 Dewitt NY-Fayetteville,NY 13066Position Type:Regular/Part time
Pay Range:
$16.50 - $20.65 Hourly USD
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$16.5-20.7 hourly Auto-Apply 31d ago
New York - Campus Retail Associate (Seasonal) Syracuse University Bookstore
Bncollege
Customer service associate job in Syracuse, NY
Introduction
Our campus stores serve as a vibrant hub of college life and learning. We believe in creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams and stores work to elevate lives through education.
Overview
You can enhance your success by joining our dynamic team today! As a Campus Retail Associate you will provide superior customerservice to our customers and support store leaders in all facets of retail operations to ensure the store is operating at optimal performance.
Perks
Flexible Scheduling
Sick time accrual from date of hire
Generous employee discount - including course materials & textbooks
Management Development Program Opportunities
The opportunity to add valuable, transferrable experience and skills to your resume
Responsibilities
Expectations:
Assist with processing sales transactions involving cash, credit, or financial aid payments.
Provide a friendly atmosphere by greeting customers and focusing on their positive experience throughout their visit.
Take initiative to support store operations including operating equipment and cash register while ensuring speed of service and accurate transactions.
Keep the store looking fresh by shelving, arranging, cleaning, and organizing products or space within the store.
Seasonal positions require work during peak periods (i.e. semester starts and ends), occasional weekends, and flexibility in scheduling to work periodically during the school year.
Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.
Physical Demands:
Frequent movement within the store to access various departments, areas, and/or products.
Ability to remain in a stationary position for extended periods.
Frequent lifting.
Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
New York Pay Transparency Information (Only applicable in New York State stores):
Pay: Seasonal Campus Retail Associate pay range $16.25/hour.
Benefits available include:
Get paid sooner! Daily Pay earned wage access is available to all store employees.
Employee Discount
Paid sick time (accrued based on time worked)
Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
Commuter Benefits
Eligibility for each plan may Include a waiting period and may require the employee to enroll during a stated eligibility period.
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
Candidates must be a minimum of 18 years of age to be considered for employment.
Confident and comfortable engaging customers to deliver an elevated experience.
An outstanding attitude with the willingness to learn and the capability to excel in a fast-paced, team environment.
Basic math, keyboarding, and data entry skills.
Flexible availability throughout the academic year including peak periods.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
$16.3 hourly Auto-Apply 8d ago
Shop Service Writer (Full-Time) - Rome, NY
Runnings 4.3
Customer service associate job in Rome, NY
The Service Writer acts as the liaison between customers and Runnings service department. They are responsible for understanding customer repair concerns, writing service orders, estimating costs and timelines, and ensuring customer satisfaction throughout the service process.
Rate of Pay: $17.00-19.00 (Based on experience)
Key Responsibilities:
Greet customers and assess their service needs.
Write detailed repair orders describing customer concerns and requested services.
Provide accurate estimates for labor and parts.
Schedule service appointments and coordinate with technicians.
Communicate updates to customers regarding service progress.
Review completed work with customers and explain charges.
Handle customer complaints and resolve issues professionally.
Maintain service records and documentation.
Promote dealership services and upsell when appropriate.
Qualifications:
High school diploma or equivalent; technical training a plus.
Prior experience in automotive service or customerservice preferred.
Strong communication and interpersonal skills.
Ability to multitask and stay organized in a fast-paced environment.
Basic understanding of vehicle systems and repair processes.
How much does a customer service associate earn in Rome, NY?
The average customer service associate in Rome, NY earns between $25,000 and $42,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in Rome, NY
$32,000
What are the biggest employers of Customer Service Associates in Rome, NY?
The biggest employers of Customer Service Associates in Rome, NY are: