Post job

Customer service associate jobs in Roseville, CA

- 1,204 jobs
All
Customer Service Associate
Sales Associate
Customer Service Advisor
Customer Service Attendant
Customer Representative
Customer Service Representative
Associate Customer Service Representative
Reservations Agent
Customer Service Executive
Customer Service Officer
Customer Relations Specialist
Customer Service Clerk
Associate Retailer
Reader
Enrollment Representative
  • Customer Service Representative

    LHH 4.3company rating

    Customer service associate job in Sacramento, CA

    Customer Service Specialist Sacramento, CA (onsite) $20-22/hr Do you have at least one year of customer service experience either from a call center or in retail? Do you have excellent communication skills and able to work in a fast paced environment? We are looking for a customer service professional for a new job opportunity in Sacramento, CA. If you are looking to join a great team and learning opportunities we encourage you to apply today! Key Responsibilities Handle 30-50 calls per day in a timely and professional manner. Provide inbound telephone coverage and answer general product/service questions. Place outbound calls for scheduling, follow-ups, and lead generation. Accurately enter and update customer data in the system. Research and resolve service requests, warranty issues, and complaints. Promote company products/services and qualify leads. Maintain compliance with company policies and safety standards. Qualifications Education: High school diploma or equivalent required. Experience: Minimum 1 year of customer service experience; call center experience preferred. Strong communication and interpersonal skills. Computer proficiency with accurate data entry abilities. Ability to work in a fast-paced, results-driven environment. Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance If you have the qualifications above and are interested in this opportunity - please apply today! If you are curious what else is available, please review the LHH website!
    $20-22 hourly 2d ago
  • Sales Associate (No Experience Required) - Elk Grove, CA

    Eyetastic Services

    Customer service associate job in Elk Grove, CA

    Are you ready to kickstart your career in an exciting and dynamic environment? A fantastic opportunity has emerged for an Optician position that welcomes individuals with a passion for helping others! This role offers the perfect blend of patient interaction and team collaboration, all within a supportive and engaging atmosphere. Salary and Benefits: • Full-time position with competitive pay ($18-$20/hour). • In-house vision care. • Health care benefits and paid vacations/holidays. • A positive work environment that encourages professional growth and learning. • Monday through Friday, 8:30 AM to 5:30 PM, with a one-hour lunch break. As an integral member of the practice, the Optician/Front Desk Associate will play a key role in delivering exceptional patient care. This position does not require prior experience, making it an ideal opportunity for those looking to make a career change. Key Responsibilities: • Greet and assist patients with a warm and friendly demeanor. • Manage scheduling and patient flow to ensure a seamless experience. • Handle walk-ins for glasses adjustments and purchases. • Collaborate with team members, including managers, technical staff, and doctors, in a fast-paced environment. • Provide insightful support in resolving patient inquiries and concerns. • Maintain a well-organized front desk area and manage administrative tasks. If you have a genuine care for your work and the patients you serve, and you possess a positive, can-do attitude, we want to hear from you! Apply today through the job board or send your CV/Resume to Steve Gill at *************************** or call ************** for more information. Requirements: • Proven record of long tenure in past jobs. • Efficiency, effectiveness, and a solid attention to detail in patient care are valued. • Punctuality with a stellar attendance record. • Outgoing personality and the desire to provide exceptional patient care. • Strong team player with a collaborative mindset. • Quick-thinking and adaptable, ready to assist as needed. • An open-minded approach with a willingness to learn new skills and processes. Eyetastic Services only partners with employers who provide equal opportunities in all healthcare fields. We prioritize your privacy and ensure that your information is not shared with other recruiting agencies, giving you peace of mind as you explore this exciting opportunity. You can rest assured that we will be with you every step of the way. Visit eyetasticservices.com for a list of nationwide eye care professional and paraprofessional opportunities.
    $18-20 hourly 2d ago
  • Sales Associate

    Superior Boat Repair & Sales

    Customer service associate job in Rancho Cordova, CA

    Superior Boat Repair & Sales, located in Rancho Cordova, California, is a trusted dealership for top boat brands, including Nautique and Barletta. We pride ourselves on offering a wide selection of new and pre-owned boats, supported by a team of friendly and knowledgeable professionals in sales, financing, service, and parts. Dedicated to delivering exceptional customer service, we strive to create long-lasting relationships with our customers by ensuring a seamless experience from purchase to maintenance and customization. With a core commitment to honesty, integrity, and a passion for boating, our team prioritizes customer satisfaction and values respect and excellence within our workplace. Role Description This is a full-time on-site role for a Sales Associate at our Rancho Cordova, CA location. The Sales Associate will be responsible for assisting customers in selecting the perfect boat to meet their needs, providing detailed product information, and offering exceptional customer service throughout the sales process. Additional responsibilities include building and maintaining customer relationships, managing sales inquiries, preparing sales documents, and working collaboratively with the financing, service, and parts departments to ensure a seamless experience. The Sales Associate will play a vital role in upholding company values and contributing to a positive dealership environment. Qualifications Outstanding interpersonal and communication skills to build and maintain customer relationships Strong sales and negotiation abilities, as well as a customer-focused approach Knowledge or enthusiasm for boating, boats, or the marine industry Organizational and time management skills to handle multiple tasks efficiently Ability to work collaboratively in a team-oriented, customer-centric environment Proficiency in using sales-related software and tools is an advantage Previous sales experience or experience in a customer-facing role is preferred Willingness to work flexible hours, including weekends and holidays, as required in retail operations Ability to work on-site in Rancho Cordova, CA
    $28k-43k yearly est. 5d ago
  • Warranty Administrator & Customer Relations Specialist

    Mazda Infiniti Roseville

    Customer service associate job in Roseville, CA

    At Infiniti and Mazda Roseville we pride ourselves on providing an award winning level of service. We are a local family owned business in operation since 2017. We employ passionate, motivated, honest team members with integrity that encompass our Expect More brand. If you are looking to join a successful, stable company with unmatched service, facility, reputation, pay plans, benefits and a work environment built to support our team through growth. Then, this might be the place for you. Benefits Medical, Dental and Vision insurance Available Supplemental Insurance 401K with Employer Contribution Paid Vacation Paid Sick Pay Six Paid Holidays for many job categories Tenure Recognition Free Car Washes / Vacuum Free Coffee Company Picnic & Holiday Party Manufacture Recognition Programs Clean Safe Work Environment High Speed Internet / Wifi Latest Technology Helpful Supporting Staff Responsibilities Book warranty repair orders and submit claims of manufacturer warranty. Maintain receivables schedules; service contract claim submission and follow up. Work closely and effectively with team of technicians, service writers, and supervisors. Coordinates with vendors and manufacturers to ensure prompt receipt and shipment of replacement parts. Communicate with Service Advisors to define the scope of a warranty claim. Process all warranty paperwork to ensure proper documentation and to verify criteria. Arrange for parts for shipment to factory or distributor. Reconcile all warranty receivables and working with the accounting department to obtain payments; keep track of all services and customer records as required by warrantor. Stays abreast of all factory recalls, announcements, and procedures. Establish and build positive relationships with the manufacturers designated warranty representatives and the representative of any aftermarket warranty company with which the dealership conducts business. Review every warranty repair order written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals. Figure out the applicable labor operation code, failure codes, and/or other administrative data required and enter them on orders. Ensure that all deductibles are properly documented so they are collected from the customer at the time of repair completion/delivery. Review all returned and/or rejected warranty claims and prepare the repair orders for immediate re-submission. Maintain record of all claims submitted, returned/rejected and paid and their status. Establish and maintain a record and control of the physical inventory of parts to be returned, inspected, or scrapped by the manufacturer or other warranty authority. Provide a weekly report to the service manager regarding claims status. Build and maintain relationships with customers, acting as a primary point of contact to better assist them. Actively listening to their needs and giving them tailored solutions. Calling customers to follow up on their experience and the dealerships and inform them of incoming surveys and encourage the customers to complete the surveys. Occasionally shuttle or valet customers to or from local locations. Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers. Other tasks may be assigned by management. Qualifications Warranty experience preferred Great customer service Attention to detail Ability to work well with others and be part of a team Proficiency Microsoft Office General accounting knowledge preferred Valid driver's license and clean driving record We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $36k-54k yearly est. Auto-Apply 60d+ ago
  • Flex Customer Service Officer- $31.00 (#726)

    Sunstates Security 3.8company rating

    Customer service associate job in Sacramento, CA

    Join one of the fastest-growing and largest privately held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce. We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more. Employees are provided with the tools and knowledge they need to be successful and hands-on management support. Recent national awards received by Sunstates include Outstanding Contract Security Company in 2022 & 2023 and INC's America's Fastest Growing Private Companies list. Sunstates Security's mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company. Job Skills / Requirements Sunstates Security is hiring a Flex Customer Service Officers in the surroundings areas of Sacramento, CA area, with a pay rate of $31/hr, paid weekly. Must be available to work any shift/any day. Includes a positive work environment with the following benefits: Commute-friendly location Extensive industry training Advancement opportunities Requirements: CA Guard Card/ 40-hour Certificate preferred CPR Card To be considered, only those applicants who have submitted their most recent applications/resumes will be reviewed. Successfully complete Sunstates background check which includes a 10 Panel Drug Screen and the clients more extensive background check Must be 21 years of age or older with a valid driver's license, a clean driving record, and more than 3 years of driving experience Responsibilities: Provide exceptional customer service by upholding our standards in a friendly, professional, and courteous manner. Conduct exterior and interior patrols of multiples building at a given time. Ability to answer questions in a timely and professional manner for corporate employees and visitors. Natural composure and an infectious attitude towards arising issues with the ability to adapt quickly and develop practical solutions with minimal supervision. Prepare all required written reports in an ongoing and timely manner, including but not limited to: Daily Activity Reports (DAR's) and Incident Reports. Ability to use Technology in a proficient way using platforms like Slack, & Emails. Operating phones, radios, and computer systems and applications such as MAC IOS, Microsoft Office 365, and Google Suites Monitoring Closed Circuit Television (CCTV) and alarm panels for emergencies and potential issues Following site specific post orders, pass down messages, and being in compliance with employee handbook guidelines at all times Conduct interior and exterior patrols within an office, and industrial complex A Security Officer may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Security Officer will read and become extremely knowledgeable of Post Orders and SOP, and will be able to act quickly and efficiently according to such directives. Certification Requirements (All) CA Guard Card Additional Information / Benefits The Sunstates customizable benefits package includes the following minimum components: Affordable Care Act compliant Medical Benefits Program Dental Insurance Program Free Life Insurance Disability Insurance Paid Time Off & Bereavement Leave Paid Holidays Direct Deposit or Pay Cards Employee Incentives Referral Bonuses Employee of the Month Award Education Reimbursement Service Awards Employee Involvement Initiatives Management Mentoring and Support Career Advancement 401K program Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans! Benefits: 401K/403b Plan This is a As Needed position 1st Shift, 2nd Shift, 3rd Shift, Weekends, Flex.
    $31 hourly 55d ago
  • Retail Visual Associate

    Uniqlo 4.1company rating

    Customer service associate job in Roseville, CA

    Salary: $18.00 / hour Roseville, CA *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, UNIQLO USA, does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. Reporting to the Visual Merchandise manager, the Retail Visual Associate provides merchant muscle to create impactful visual displays and product merchandising that maintains brand integrity while delivering on our promise to exceed customers' expectations. The Retail Visual Associate specializes in implementing corporate direction with each individual's stores needs to drive sales and contribute to the customer first guest experience. Key Responsibilities: Create, maintain, train and model brand standards for visual presentation, customer service, cleanliness and organization throughout the store; to ensure a consistent store experience. Plan and execute new item deliveries to ensure they are quickly placed and all garments are represented on the floor in full size runs with proper signage where needed. Partner with corporate to create, plan, implement and manage seasonal merchandising presentations and lead new visual merchandising initiatives. Partner with store management to monitor merchandise sell through and replenishment needs utilizing sales reports. Partner with store management on key visual merchandising decisions that have an impact on store workload and sales. Ensure visually appealing and brand appropriate displays are created and updated to drive sell through and maximize sales. Ensure lighting, fixturing and signage is accurate to highlight product, manikins and visual displays. Support store management to ensure all key objectives are met (i.e.: customer service, operational initiatives, etc.). Ensures their team proactively manage customer needs and exceed expectations: providing product knowledge and recommendations to customers, by utilizing the U.N.I.Q.L.O. service standard, UNIQLO Fundamental Principles and 6 Standard Phrases. Partner with the Store Manager to identify and resolve merchandising, visual display, product or store related issues in the store. Exemplify and enforce company policy and procedure Assist with special projects as assigned by management. Team Management: Motivate the store teams to meet and exceed sales goals. Delegate and monitor task management to ensure follow through and results. Creates, modifies and communicates daily/weekly/monthly work schedules to the visual team. Supervise the visual team to monitor breaks and ensure adequate visual coverage during peak times. Ensure a high level of morale and motivation within the visual team. Ensure effective communication among the visual team members. Ensure the visual team and all store employees follow health and safety guidelines in the store. Train and develop visual team, including cross training into other departments and areas of the store. Required Skills and Abilities: Proven ability to drive sales though merchandising and product display, preferably at a high volume apparel retailer Ability to create and direct visual merchandising displays, while managing priorities and executing initiatives Attention to detail Strong time management and organizational skills Excellent verbal and written communication skills Ability to understand, interpret, and delegate based on Headquarters' (HQ) visual merchandising direction Ability to offer solutions to store-specific visual display, merchandising and product related challenges: using brand standards and HQ direction as a guideline Proven ability to lead teams and create strong partnerships Ability to train and develop a team Leads by example and maintains a hands-on approach Has a positive and professional attitude, is flexible and adaptable Ability to prioritize tasks and react to changing priorities Ability to work a flexible work schedule that meets the needs of the business, including evenings, nights and weekend. Physical Requirements: Ability to effectively communicate with customers and store personnel. Lift and carry up to 50 lbs Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds, up to 50 lbs. Ability to effectively maneuver around sales floor and stockroom by repetitive bending, twisting, stooping, squatting, and climbing. Education and Experience Requirements: High School Diploma or G.E.D. 1-3 years retail visual merchandising experience 1-year management/supervisory experience Schedule Requirements: Average 32-40 hours per week based on business seasonality. Open availability on weekends (religious exemptions will be considered). Restrictions on availability limited to two days per week. Ability to work a flexible schedule that meets the business needs, including evenings and weekends Benefits: Medical, dental, and vision coverage 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute Paid parental leave Fertility benefits, including IVF Life insurance Short-term and long-term disability insurance HSA/FSA options Employee Assistance Program Vacation & Personal Time Off Sick & Wellness Time Off 30% Employee Merchandise Discount Commuter benefits ... and more! NOTICE FOR CALIFORNIA JOB APPLICANTS AND EMPLOYEES For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Uniqlo.com The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
    $18 hourly Auto-Apply 60d+ ago
  • Customer Success Representative II

    Plunge

    Customer service associate job in Roseville, CA

    Department: Customer Service & Experience Position Type: Full-Time, Non-Exempt Plunge is a rapidly growing health and wellness brand focused on delivering innovative cold plunges and saunas that help people feel their best and “find their edge.” We design and manufacture our products with a focus on quality, reliability, and an exceptional customer experience, supporting both residential and commercial customers around the world. Role Overview The Customer Success Representative II is an experienced, senior-level member of the Customer Service & Experience team. This role is one level above the Customer Success Representative I and is expected to handle more complex customer situations, lead by example on quality and ownership, and serve as a go-to resource for peers. You will manage escalated tickets, advanced troubleshooting, and sensitive customer situations while maintaining a world-class experience. You'll also contribute to improving our processes, documentation, and feedback loops to make things better for customers and the team. Key Responsibilities Advanced Customer Interaction & Support Provide prompt, accurate, and empathetic support via phone, email, chat, and occasionally in person. Take ownership of complex and high-impact customer inquiries, ensuring clear expectations, regular updates, and complete resolution. Model best-in-class communication, tone, and professionalism for the broader CS team. Complex Issue Resolution & Escalations Investigate and resolve escalated complaints, technical issues, and unique use cases that go beyond standard scripts or macros. Partner closely with Technical Support, Manufacturing, Logistics, and other teams to drive root cause resolutions. Use sound judgment in applying warranty policies, goodwill gestures, and exception handling while balancing customer satisfaction and business needs. Serve as an escalation point for Customer Success Representative I team members when cases require deeper experience or additional judgment. Product & Service Expertise Maintain an in-depth understanding of Plunge products (cold plunges, saunas, accessories), including configuration, installation, and common failure modes. Stay current on product updates, new releases, policies, and process changes. Contribute to creating and updating internal and external documentation (troubleshooting guides, FAQs, macros, and templates) for recurring customer inquiries. Customer Feedback & Continuous Improvement Capture and clearly document customer feedback and recurring pain points; identify trends and share them with the Director of CS and cross-functional partners. Recommend improvements to policies, workflows, and tools to reduce future issues and improve the customer journey. Participate in and occasionally lead small projects or pilots aimed at improving support quality, speed, or efficiency. Quality, Coaching & Team Support Consistently meet or exceed KPIs (CSAT, response time, resolution time, quality scores, documentation accuracy). Help informally coach or support newer team members by answering questions, reviewing complex cases, and sharing best practices (no formal people-management responsibilities). Participate in QA reviews, calibration sessions, and training to help elevate overall team performance. Our Ideal Candidate 2-4+ years of experience in customer success, customer support, or a closely related role, ideally supporting physical products or hardware. Demonstrated success handling complex, escalated, or high-stakes customer situations. Excellent written and verbal communication skills; able to simplify complex topics and keep customers informed. Strong problem-solving skills and attention to detail-able to dig into the “why” behind issues, not just treat symptoms. Comfort using CRM/ticketing tools and working with multiple systems at once. Ability to collaborate effectively across departments (Technical Support, Engineering, Operations, Logistics, etc.). Takes ownership and follows through until issues are fully resolved. Calm, composed, and solutions-oriented in the face of frustrated or upset customers. Thrives in a fast-paced, evolving startup environment with changing priorities. Willingness to work a flexible schedule (including weekends/holidays) based on customer and team needs. Benefits, Perks & Time Off Comprehensive health insurance: medical, dental, and vision (shared cost). Life/AD&D, Short-Term Disability (STD), and Long-Term Disability (LTD). Additional voluntary plans for employee and dependents. 401(k) plan with 3% match after 6 months. Monthly: 1 free float at Capitol Floats (Sacramento or Auburn). Health reimbursement for gym, supplements, or other health-related expenses. “Get Paid to Plunge” bonus program. Quarterly catered lunches with raffle prizes. Educational reimbursement up to $700/year.
    $39k-63k yearly est. Auto-Apply 19d ago
  • Reservationist

    MV Transit

    Customer service associate job in Roseville, CA

    If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Reservationist to accept trip reservations from eligible passengers, collecting all necessary data required to schedule trips accordingly. Job Responsibilities: * Answer passenger calls collecting all necessary trip information for the permissible time period. * Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively. * Complete data entry of passenger file information and for specific trip requests, negotiating requested times where necessary or appropriate. * Provide feedback to passengers in the way of follow-up calls as a course of duty or as required by schedule changes. * Communicate passenger cancellations in a timely manner to scheduling, dispatch, or vehicle operations personnel. * Maintain up to date passenger records in customer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries. * Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees. * Maintain accurate records and appropriate filing systems. * Communicate effectively with operations staff regarding scheduling or passenger issues. * Ability to handle multiple tasks accurately and effectively. * Excellent customer service. * Professional demeanor and appearance. * Reliable in attendance. * Team player and helpful to staff, management, and peers. Qualifications Talent Requirements: * High School diploma or equivalent. * Able to work in a fast-paced environment. * Experience in paratransit scheduling utilizing Trapeze PASS, preferred. * Possess excellent decision-making skills. * Excellent attendance record. * Excellent verbal and written communication skills. * Telephone speaking and/or call center experience. * Computer experience. Starting Pay Rate: $23.17/hour MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast
    $23.2 hourly Auto-Apply 18d ago
  • Customer Service Specialist

    Milan Institute 3.4company rating

    Customer service associate job in Vacaville, CA

    Part-time Description We are currently seeking a skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor. As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing client appointments, providing excellent service, and supporting our students' learning and development. This position offers a unique opportunity to work in a dynamic and creative environment while assisting in shaping the next generation of beauty professionals. Responsibilities: Greet and welcome salon clients in a friendly and professional manner, creating a positive first impression. Assist clients in scheduling appointments, managing their preferences, and addressing any inquiries or concerns. Collaborate with salon instructors and students to coordinate and manage client bookings, ensuring efficient scheduling and smooth salon operations. Provide exceptional customer service, attending to clients' needs and preferences throughout their salon experience. Maintain a clean and organized salon floor, including workstations, tools, and common areas, to ensure a professional and inviting atmosphere. Handle client complaints or issues professionally and on time, working towards resolutions and maintaining client satisfaction. Process payments and manage cash register transactions. Promote salon services and special promotions to clients, encouraging repeat business and generating referrals. Stay updated with industry trends, techniques, and product knowledge to provide knowledgeable recommendations to clients and students. Assist with other administrative tasks and salon projects as needed. Requirements Requirements: High school diploma or equivalent is preferred. Additional education or training in customer service or hospitality is preferred. Previous experience in a customer service role, preferably in the beauty or salon industry. Strong interpersonal skills with the ability to communicate effectively and professionally with clients, students, and staff. Excellent organizational skills and attention to detail in managing appointments and salon operations. Enthusiasm for working with students and supporting their learning and development. Ability to multitask, work in a fast-paced environment, and adapt to changing priorities. Proficiency in using salon management software or booking systems is a plus. Basic knowledge of cosmetology services, terminology, and beauty product brands. Professional appearance and grooming standards to represent the institution and maintain a positive salon environment. Flexibility to work evenings and weekends based on salon hours and client demands. Company Benefits include a 401(k) retirement plan and Employee Stock Ownership Plan. Career advancement opportunities! An Equal Opportunity Employer. If you're interested, Apply Now! Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at ********************** to learn more about Milan Institute. You may visit the Milan Institute website at ********************** for information on campus crime statistics. Salary Description $19 - $20 per hour
    $19-20 hourly 60d+ ago
  • Customer Service Representative and Sales Associate

    Brandsource

    Customer service associate job in Jackson, CA

    Job SummaryFOOTHILL APPLIANCE is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Answering and return phone calls and texts. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You will also be willing to learn the appliances and other product we sell, so that you can makes sales as well.This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities: Receive incoming calls in a professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Selling Appliance and accessories to customers Qualifications: Minimum two years office experience Appliance sales experience (recommended) Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits/Perks Flexible Scheduling Growth and Career Advancement Opportunities Great Working Environment Compensation: $15.00 per hour Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience. Retail is the #1 private-sector employer in the country If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
    $15 hourly Auto-Apply 60d+ ago
  • Supervisor, Customer Services

    Envoy Air 4.0company rating

    Customer service associate job in Sacramento, CA

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
    $36k-46k yearly est. Auto-Apply 55d ago
  • Health Plan Customer Service Associate

    Mid-Columbia Medical Center 3.9company rating

    Customer service associate job in Roseville, CA

    Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary: Handles incoming calls from plan members and healthcare providers for the health plans. Provides information as needed for questions related to medical, dental, vision claims based upon the benefit descriptions. Provides communication, information, assistance and coordination for all customer requests. Job Requirements: Education and Work Experience: * High School Education/GED or equivalent: Preferred * Associate's/Technical Degree or equivalent combination of education/related experience: Preferred * Two years' experience in customer service and or health plan customer service experience: Preferred Essential Functions: * Provides information as needed for questions related to medical, dental and vision claims. * Serves as the subject matter expert for the benefit descriptions, claims payment process and plan provisions. * Receives, processes, and distributes all types of incoming mail. Properly records incoming checks. Manages filing systems for incoming, outgoing and processed mail. Pulls files/claims as needed for staff. Prepares bills to be sent for review. * Maintains basic knowledge of claims software system. * Prepares general documents. Completes copywork as requested. Retrieves files. Requests equipment service. Provides relief receptionist coverage. Delivers, distributes and assists with maintenance of supplies. * Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
    $35k-41k yearly est. Auto-Apply 30d ago
  • Customer Service Advisor

    Radius Recycling

    Customer service associate job in Rocklin, CA

    Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Essential Functions: * Promote the Pick-n-Pull Safety Culture. * Be a team player. Work as a member of the team to help the team achieve its goals. * Maintain a high level of integrity. * Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions. * Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. * Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc. * Follow all company policies and procedures. * Identify when customer interaction requires assistance from management. * Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. * Additional duties as assigned. Qualifications: * Must work safely at all times. * Must have good people skills with an outgoing friendly positive attitude. * Able to work retail hours including overtime, weekends and holidays. * Must have reliable means of transportation. * Must be able to read, write, and speak in the English language. * Bilingual in Spanish a plus, but not required. * Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. * Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. * Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. * Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties. * Vision must be sufficient to perform job functions safely as described above. * Able to work on feet (stand and walk) for assigned work shift. Job Conditions: * Exposure on a regular basis to outdoor weather conditions. * Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
    $32k-40k yearly est. 4d ago
  • Customer Service

    Knotty Pine Lanes

    Customer service associate job in Pollock Pines, CA

    Are you most at home making others feel at home? Can you keep things running smoothly under pressure? Are you a rockstar at creating a great guest experience - one that will keep customers coming back? Are you a hands-on, all-in, above-and-beyond kind of person? We're looking for someone like you. A great employee at Knotty Pine Lanes - Family Fun Center - is tasked with keeping their area clean, keeping their guests smiling and making sure everything is running smoothly. Your job will be to help customers have a great time by helping them find the best solution for what they're looking for, running all transactions, helping with food preparation, making beverages & drinks, setting up bowling, darts & pool games and more. It's fast paced, fun and customer focused. Duties and responsibilities ● Prepare alcohol or non-alcohol beverages for bar and restaurant patrons ● Interact with customers, take orders and serve food and drinks ● Assess customers' needs and preferences and make recommendations ● Handle all game transactions such as - assigning people to lanes, distributing shoes, assigning darts, pool equipment, golf equipment, starting lasertag games and more. ● Comply with all food and beverage regulations ● Help in the kitchen preparing food as assigned or as needed ● Foster and maintain a positive work environment ● May be assigned to parties as needed ● May be assigned to the arcade and attraction areas as needed ● Be able and willing to work as a team and demonstrate a positive team environment - remember on our team there is no such thing as “that's not my job” ● Stay guest focused and nurture an excellent guest experience ● Ensure health and safety standards are followed ● Use all daily, weekly & monthly checklists as assigned and/or needed Qualifications & Requirements ● Computer literacy / willingness to learn a must ● Must be 21 years old ● Ability to keep your area organized, stocked and clean ● Must have or be willing to obtain California Food Handlers Card ● Responsible Beverage Service (RBS) certificate a huge plus ● Willing and able to work weekends ● Positive attitude and excellent communication skills
    $29k-40k yearly est. 60d+ ago
  • CUSTOMER SUCCESS EXECUTIVE

    Lumen 3.4company rating

    Customer service associate job in Sacramento, CA

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Executive** is a customer-facing role that ensures our largest customers are wildly successful in delivering on their critical business objectives through leveraging their current Lumen solutions. This is accomplished by viewing our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use our technology to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engages sales accordingly. **The Main Responsibilities** + Build **long-term, value-based relationships** with decisionmakers and influencers to understand the customer's landscape and establish loyalty + **Manage overall customer metrics** , including usage data, health indicators and renewal dates to align with customer objectives + Evaluate **product and portal** **adoption maturity level** to address roadblocks and provide best practices and a prescriptive approach to address needs + Construct and implement a **customer success plan** across all steps of the lifecycle, setting expectations for each milestone, ensuring personalized value, and driving positive customer experience to achieve desired outcomes + **Recognize opportunities for expansion** based on knowledge of the Lumen portfolio, partnering with sales as necessary + Implement **revenue management practices** driving accountability and goal alignment, revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customer success,** identify root causes, define and activate solutions, and deploy cross-functional support to resolve + Partner with sales, delivery & support to set proper expectations and ensure **successful deployment of solutions and services** + Responsible for defining and executing **renewal strategy** via clear alignment of customer priorities and roadmap, incorporating on-net migrations, managing writedowns positively impacting Lumen profit margins **What We Look For in a Candidate** + Experience: 7+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience in working with complex, Fortune 500, multi-divisional, international customer + Comfortable presenting, consulting, and advising at C-level and other executives + Assertive verbal and written communications skills with ability to build strategic relationships (deep and wide) within organizations + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings strong technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $86,825 - $115,763 in these states: FL Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340886 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $33k-39k yearly est. 3d ago
  • Customer Service Carwash-Bond

    Strauch & Company

    Customer service associate job in Elk Grove, CA

    Job Details Entry Bond AMPM - Elk Grove, CA Part Time High School $17.00 - $17.00 Base+Commission/month Any RetailDescription Upbeat friendly voice, smile, move fast, and SELL SELL SELL! Build Customer Loyalty. Provide the best customer service possible to ensure a high degree of customer satisfaction. Maintain a clean and safe facility. Pay: $17/hr plu biweekly commission Qualifications POSSIBLE ESSENTIAL FUNCTIONS: Greet customer with a smile, eye contact, and hello. Build customer loyalty Up sell and meet customers needs End customer transaction with a "thank you, come again" Responds to emergency situations and performs all required duties as indicated in the Hazard Communications Kit and Injury/Illness Prevention Manual. Clean facility and equipment during shifts, including restrooms, pump islands, pies, car wash areas, driveways, fountains, ovens, warmers, counters, containers, utensils, etc. using the Process Cards. Collect payment from customers for their purchases either in the form of cash or debit transaction and encourages other purchases through up selling. Interacts positively with the public and resolves basic customer service issues within prescribed limits, using tact and sound judgment. Communicate effectively and positively both face to face and using the phone. Understand written and oral instructions. Prepares fast food for sale. As required, cooks and arranges hot foods to attractive presentation, minimizing waste and carefully following instructions and recipes. Must adhere to company standards regarding sanitation, refrigeration and cooking; Responsible for all cash, merchandising and equipment at the facility during assigned shift. As necessary, instructs customers how to use self-serve equipment. Prepares required reports to account for all funds and products sold at the facility during assigned shift. Takes-inventory of items, counts ·money and balances reports in accordance with Company policy. Operates and maintains facility equipment in a safe manner, i.e. air machines, vacuums, car wash and convenience store equipment. Stock all shelves, including walk-ins, with merchandise. Maintain time record each week to accurately indicate the hours personally worked. Maintains assigned "PRIDE" areas. Scope: Within the first few weeks on the job, must be able to learn a wide range of responsibilities including safety, security, cash handling, customer service. Working Conditions: Must be able to work various shifts, weekends, extended hours, and to change work schedules on short notice. On-site supervision is generally present during the day shift. Employees will usually work alone during p.m. and early a.m. hours. Subject to temperature changes. Emphasis on cleaning and sanitation involves use of hot water, detergents, bleach, etc. Physical requirements: Must have the ability to lift at least 25 pounds. Must be able to work outside during all seasons (summer heat, winter cold and rain) Must be able to work in a fast paced environment while maintaining a high energy level. #INDCW
    $17 hourly 60d+ ago
  • Licensed Insurance Customer Service

    Lori Curry-State Farm Agency

    Customer service associate job in Sacramento, CA

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Must have an active Property and Casualty insurance license. Must be able to make the commute to our agency location in Sacramento, CA. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Hourly pay plus potential for bonus Paid Time Off (vacation and personal/sick days) SIMPLE Retirement Plan Employer assistance towards health insurance Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $30k-41k yearly est. 2d ago
  • Psychic Telephone Readers

    Psychic Link 4.0company rating

    Customer service associate job in Sacramento, CA

    Render services from home by phone. Psychic Telephone Readers jobs available for quailed and professional Psychic and Tarot advisors on an elite professional 800 Phone line. Good pay, raises, no hold times, fair contract. Serious responses only.
    $29k-55k yearly est. 60d+ ago
  • Insurance Customer Experience Representative

    Jeff Beck Allstate Agency

    Customer service associate job in Elk Grove, CA

    Job DescriptionThe Customer Experience Representative at Jeff Beck Allstate Agency is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales. Opportunity: Start or continue a career with long term growth potential. Throughout the last year, insurance was considered an essential business and our business did not slow down. Work in a small office environment interacting with our customers and prospects via phone, email, text and in person. Our customers appreciate what we can do for them by providing and servicing their insurance needs. You can be a part of this. Earn a competitive base salary, monthly and annual bonuses, PTO, fully paid health insurance and retirement savings. Ongoing training. Responsibilities: Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication. Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs. Actively prospect and solicit increases in existing client coverage as well as network for new clients, including win backs. Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates. Foster and maintain excellent relationships with customers and prospects through regular follow up, timely quotations, and general account support. Support and prepare clients for renewal and retention, and maintain strong client relationships. Anticipate, respond to, and follow up on all existing client needs. Qualifications: Obtain and maintain a California Personal Lines or Property/Casualty Broker Agent license. Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients. Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making and superior written and verbal communication skills. Have excellent time management skills, thrive in a team environment and Technology and Computer proficiency including agency management systems. Benefits/Perks: Competitive Pay Professional Development Job Stability in a growing industry Compensation: $18.00 - $20.00 per hour Becoming an Insurance Professional Insurance Professionals go by many names: Brokers, Agents, Underwriters, Claims Representatives, Adjusters, etc. No matter the name, what they all have in common is a calling to help prepare people for the future. Here at Jeff Beck's Allstate Agency in Elk Grove, CA, we have, for over 17 years, been serving our customers in Elk Grove, Sacramento, the surrounding areas and across the state. We help our customers manage risk by insuring their cars, homes, personal property, motorcycles, boats, small businesses and their family's financial future. As a member of our team you will work with our customers and the insurance companies we represent to provide excellent customer service. This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of the agency. All inquiries about employment at this agency should be made directly to the agency location, and not to NAPAA.
    $18-20 hourly Auto-Apply 60d+ ago
  • Sales Enrollment Representative

    Solstice 4.2company rating

    Customer service associate job in Sacramento, CA

    As a Sales Enrollment Representative, you will play a key role in helping individuals access essential telecommunications services through compelling, relationship-focused sales campaigns. This entry-level position offers comprehensive training, empowering you to build your skills while connecting people to custom telecommunications solutions that enhance their lives! Due to increased demand from our telecommunications client partner, we are in need of a Sales Enrollment Representative with an unrelenting work ethic, tenacious attitude, and a reputation as a dependable team player. The Sales Enrollment Representative will play a key role in acquiring new customers through the execution of residential sales campaigns. Their primary responsibility is to guide prospective customers through the sales process and help them enroll in internet, TV, and phone plans. Sales Enrollment Representative Responsibilities: Interact with customers directly through residential sales campaigns in an effort to drive and achieve new customer acquisition targets Establish genuine relationships with customers, identify their pain points and needs, and clearly explain the value and benefits of telecommunications products and services Close sales and facilitate the enrollment process by completing orders using CRM software, and ensure all necessary information is collected for successful account set up Promote and upsell services to meet customer needs and achieve sales growth Track sales metrics and report directly to Senior Managers regularly to ensure personal success Keep up-to-date with changes in pricing, product offerings, and company policies. Professionally represent the company at all times. Benefits of Being a Sales Enrollment Representative: Competitive compensation package with industry-leading commission incentives Help connect people to the newest & top telecommunication products and services Learn valuable techniques in sales, customer service, and program enrollment Work in diverse settings, meeting with various consumers directly Collaborate with the Sales Enrollment Representative team to achieve company-wide goals while also progressing your career What We Look For Sales Enrollment Representative: Previous experience as a Sales Enrollment Representative, customer service, or marketing is preferred but not required Excellent communication and interpersonal skills A goal-driven mindset with long-term aspirations Ability to thrive in a fast-paced, collaborative environment Basic understanding of technology & devices Flexibility to work weekends, evenings, or events as needed This is a performance-driven position with uncapped commission incentives. Compensation is commission only, with estimates based on average earnings in the role. Take the first step toward a fulfilling career as a Sales Enrollment Representative. Join us to build your foundation in sales and customer service while improving communities and achieving your personal and professional goals. Join us today!
    $31k-38k yearly est. Auto-Apply 16d ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Roseville, CA?

The average customer service associate in Roseville, CA earns between $29,000 and $50,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Roseville, CA

$38,000

What are the biggest employers of Customer Service Associates in Roseville, CA?

The biggest employers of Customer Service Associates in Roseville, CA are:
  1. Dollar Tree
  2. Walgreens
  3. Adventist Health System/Sunbelt, Inc.
  4. Mid-Columbia Medical Center
  5. American Retail Group
  6. Reviver
  7. Multi Site Management LLC
Job type you want
Full Time
Part Time
Internship
Temporary