Customer service associate jobs in Round Rock, TX - 2,011 jobs

A leading fintech company is seeking a Head of Customer Success in Austin, TX. The role focuses on building customer relationships, shaping operational strategies, and managing team performance to drive company growth. Candidates should have over 10 years of experience in customer success and fintech partnerships, along with a data-driven mindset. This position offers an annual salary range of $200,000 to $250,000, aligning with a high-growth environment and the need for operational leadership. #J-18808-Ljbffr

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Job DescriptionBenefits: Employee discounts Flexible schedule Training & development At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 18 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts. LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.

We are a full-service staffing firm with experience recruiting and delivering for IT, Accounting & Finance, Administrative & Clerical, Clinical & Scientific, and Marketing disciplines. Our long history in the staffing industry and dedication to excellence are the key differentiators that have fueled our success for over 30 years. Job Description · Deliver parts to the production line and prepare shipments for offsite locations. · Stock & organize the inventory. Additional Information All your information will be kept confidential according to EEO guidelines.

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. SUMMARY Q2 is seeking a Senior Customer Enablement Consultant to work directly with customers to help them fully adopt and utilize our solutions. In this role, you will be responsible for partnering with the Client Success Manager and internal SMEs to build and execute plans that advance customer's strategic goals, ensuring customer satisfaction and creating raving fans. The ideal Customer Enablement Consultant is an outgoing, organized, and thoughtful relationship builder who adapts well to varying internal and external teams, cultures, and working styles. They are intensely curious - about customers and their challenges, our solutions and how they can deliver value to our clients, and deliver meaningful, measurable outcomes. We are looking for someone who has a bias for action, loves effecting change and is a wizard at solving puzzles. RESPONSIBILITIES • Serves as a subject matter expert on assigned customers' usage and continuous adoption of Q2's products and services • Helps build, refine and lead customer programs (training, education, best practices, strategic tactics) that drive value realization of Q2's products and services • Analyzes customer usage data to identify risks, trends and opportunities to improve customer outcomes • Continuously evaluates and refines customer enablement programs to ensure effectiveness and customer satisfaction • Partners with Client Success Manager to understand the customer's strategy and objectives and applies intense curiosity in how Q2 products and services help the customer achieve success • Serves as the day-to-day point of contact for customer representative(s) responsible for managing our products at the FI (Financial Institution) and supports them in aligning the administration of Q2's products and services to the FI's strategic goals • Contributes adoption and usage strategies to Account Plans based on customer strategies and leads execution with client and internal partners • Understands and proactively addresses the impact of customer initiatives and feature requests on the overall customer experience, strategy and value generation from Q2's products • Serves as primary advocate and translator of customer initiatives and requests to our internal product and technical partners • Participates in quarterly and executive business reviews with responsibility for reporting on customer usage of Q2 products • Develop a deep knowledge of Q2 solutions to best support clients in maximizing their value. • Keep up with relevant banking and financial services industry trends and share helpful information with clients. • Recognize new opportunities where our solutions could further contribute to our customers' objectives or solving challenges • Contribute customer specific context in support of RSM and/or CSM sales and renewal activities • Adept at setting and managing customer expectations • Embrace change, seek out new initiatives and provide ideas and recommendations to better serve our clients. • Deliver experiences and results such that clients cannot imagine doing business without our solutions. EXPERIENCE AND KNOWLEDGE • Minimum 8 years of experience required with a Bachelors degree in relevant field. • Strong understanding of banking operations and principles, preferably within the commercial / wholesale banking space. • Proven experience working with a variety of people - from engineers and technologists to executives and leaders in the banking or financial technology sectors - to deliver results. • Demonstrated experience and openness to working with new technology • Proven relationship-building skills and experience maneuvering effectively within and across large organizations. • Excellent communication, presentation, and project management skills • Demonstrated ability to build and maintain relationships with clients and internal teams. • Demonstrated excellence in working collaboratively and on a cross-functional basis with other internal teams. • Results-oriented with a focus on customer experience. • Proven ability to work effectively remotely and ability to travel on a limited basis. This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

Do you have experience in customer service? Do you want to work for a company with a proven record? Then look no further. Here at Glass Doctor of Austin, we invest in our employees and make sure you have the tools and training to be successful. As the CSR/Receiving Associate, you will answer calls and customer inquiries, book new estimates, reply to after hour calls and ER requests. Customer follow ups, taking payments, dispatching technicians and keeping up with them daily. Receive glass from delivery trucks and compares packing lists to purchase orders to ensure accurate deliveries. Inventory control. Vehicle maintenance management Skills and Qualifications: * Strong listening, communicating, and customer service skills. * Ability to multi-task and provide effective solutions. * Works well with others and helps foster a supportive work environment. * Knowledge of our company's market, industry, and products. * Comfortable problem solving while also creating an enjoyable experience for our customers. * Able to document customer service calls efficiently and with detail. * Knows how to ease conflict and provide the appropriate resolutions. * Completes tasks on time and can prioritize work load. Requirements: * College degree is preferred. * Four to five years of customer service experience is required. * Proficient with Microsoft Office software and phone systems. * Dispatching experience is preferred, but not required. * Clean driving record and able to clear back ground check. * Must be able to lift 100+ lbs. * Salary depends on experience.

Beloform Craft is a forward-thinking company dedicated to delivering refined brand experiences through strategic creativity and precision-driven execution. We specialize in crafting impactful advertising solutions that elevate brand identity and connect businesses with their target audiences in meaningful ways. Our team thrives on collaboration, innovation, and professional growth, fostering an environment where ideas are valued and excellence is the standard. Job Description We are seeking a Customer Acquisition Expert to support and execute strategic initiatives focused on expanding our customer base and strengthening client engagement. This role plays a key part in identifying opportunities, managing acquisition processes, and contributing to sustainable business growth. The ideal candidate is detail-oriented, analytical, and motivated to work in a structured, performance-driven setting. Responsibilities Identify and develop customer acquisition opportunities aligned with company objectives Execute acquisition strategies while maintaining high standards of professionalism Build and manage strong relationships with prospective customers Analyze performance metrics and provide insights to improve acquisition effectiveness Collaborate with internal teams to ensure a seamless customer onboarding experience Maintain accurate records and reports related to acquisition activities Qualifications Strong communication and interpersonal skills Analytical mindset with attention to detail Ability to work independently and within a team-oriented environment Professional approach to client interaction and problem-solving Strong organizational and time management skills Adaptability and willingness to learn company processes and systems Additional Information Competitive salary ($55,000 - $59,000 annually) Opportunities for professional growth and internal advancement Structured training and ongoing development Supportive and professional work environment Stable, full-time position with long-term potential

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Description We review Future Consideration resumes regularly and reach out for upcoming openings. Submit now to be first in line. Departments: Commercial Lines (includes, Surety, Condo & HOA) Personal Lines Employee Benefits Overview Our Insurance Customer Service roles are essential to the client experience ensuring every policy, question, and interaction reflects the care and professionalism our agency is known for. They support our Account Managers and Producers by managing policy changes, resolving billing questions, and assisting with client communications with accuracy and attention to detail. You'll become a part of insurance professionals and contribute to a collaborative, client-focused culture. These roles exist across our Commercial Lines, Personal Lines, and Employee Benefits departments and each contributes to our mission of delivering responsive, relationship-driven service. We encourage you to connect with us whether you're just beginning your insurance journey or have years of experience. Distinguishing Characteristics Active Texas General Lines P&C license (or L&H for Employee Benefits). Not required for entry-level roles 1-2 years of insurance support or policy servicing experience. Not required for entry-level roles Experience with insurance systems such as Applied Epic (and/or Ease for Employee Benefits) preferred Industry designation related to area of expertise Knowledge of insurance coverages (e.g., auto, property, group health, workers' comp) We welcome individuals who value collaboration, growth, and integrity. Ready to Join Us? Submit your resume today to join our Talent Community and be among the first considered for upcoming roles in your specialty area.

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $14.00/hour, which includes a base pay of $12.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Opportunity: As a Client Experience Specialist at Smarter Technologies, you will support the deployment of AI-driven and human-in-the-loop (HITL) solutions that transform customer Revenue Cycle Management (RCM) operations. You will work closely with senior delivery leaders and cross-functional teams to ensure smaller customer accounts launch successfully, stabilize quickly, and begin realizing measurable operational and financial outcomes. In this role, you help bring clarity to workflows, organize delivery activities, translate customer needs, and support issue resolution. You build customer confidence by ensuring they understand what is being deployed, how it works, and what outcomes to expect. This role is ideal for someone early in their delivery career who thrives in fast-paced environments and wants to grow into full implementation ownership. Key Responsibilities: Program Coordination and Delivery Support Coordinate day-to-day implementation activities for smaller customer accounts. Support delivery planning, milestone tracking, status reporting, and governance materials. Maintain structured, clear communication across internal teams and customer stakeholders. Document workflows, decisions, and updates needed for smooth execution. Customer Alignment & Workflow Understanding Help customers understand AI/HITL workflows, handoffs, and operational impacts. Translate customer questions and workflow nuances into clear inputs for technical teams. Maintain alignment between customer SMEs and internal engineering, data, and operations teams. Workflow Translation & Implementation Readiness Assist in mapping and validating customer workflows into AI/HITL processes. Support customer readiness, including data mapping, workflow walkthroughs, testing, and documentation. Ensure customer teams are prepared for go-live and early adoption. Execution, Monitoring & Issue Tracking Track delivery progress, risks, and dependencies; surface issues early to delivery leads. Support issue triage, ensuring the right owners are engaged and resolutions are documented. Contribute to ensuring deployments stabilize and perform reliably. Value Tracking and Continuous Improvement Monitor early performance signals such as throughput, exceptions, accuracy trends, and customer feedback. Identify improvement opportunities and collaborate with Delivery Executives or Customer Success. Capture lessons learned to enhance delivery playbooks, tools, and repeatable processes. Minimum Qualifications: 2-4 years of experience in program coordination, implementation, consulting, or operations. Experience supporting technology deployments or workflow/process changes. Strong ability to document workflows, communicate clearly, and manage multiple tasks. Comfortable working with technical and non-technical teams. Organized, detail-oriented, proactive problem-solver. Interest in AI, automation, healthcare workflows, or RCM (expertise not required). Preferred Qualifications: Exposure to healthcare RCM operations or healthcare technology. Experience with workflow documentation, requirements gathering, or product configuration. Familiarity with HITL systems, AI automation concepts, or process optimization. Experience coordinating cross-functional teams. Thoughtful AI Benefits Market-leading base salary and bonus Medical, dental, and vision insurance for you and your dependents Flexible Time Off

Great organizations are made of great people, and we're looking to fill a Client Success Specialist role on our growing team. This is a full-time position. The primary responsibility is providing excellent support to our new and existing clients, via ticket resolution, training, and onboarding new clients onto our healthcare SaaS application. The ideal candidate would have job experience in a similar client success support role. Candidates must enjoy and work well with technology and possess great written and verbal communication skills. Other responsibilities include tracking support issues, helping set up and implement new client locations, creating training materials and release notes, and helping to prioritize development of new features based on client feedback. This person will also work very closely with the client success and development teams and likely be trained to use development tools for issue investigation and data manipulation as a part of their duties. Responsibilities * Learn and understand the Infusion Center healthcare model * Onboard new clients onto and support existing clients on our healthcare SaaS application * Troubleshoot and document software operational and technical issues * Respond to client support issues, report bugs/issues and feature requests * Provide excellent client service with friendly, professional responses * Create client training materials, draft release notes, and help prioritize development of new features * Go beyond your comfort zone when needed * Be an awesome addition to our growing team Qualifications * Bachelor's degree, required * 2+ years of experience in Client Relations, Account Management, Customer Success, or Technical Support, required * Proven track record of achieving and exceeding measurable goals * Must be detail-oriented, able to multi-task and be extremely organized and efficient * Must possess excellent written and oral communication skills, including ability to communicate with all levels of org chart * Ability to say: "I don't know, but I can get that answer for you" and then find the answer for the client * Excellent computer skills: Adobe Acrobat, Google Suite and all Microsoft Office Applications * Experience in information technology and technical support a plus, but not required * Able to work independently (but understand we won't leave you on an island) * Some travel required (10%) $70,000 - $75,000 a year About WeInfuse Come join our growing company. We are an established healthcare SaaS company with offices in Dallas and Austin. Founded in 2016, WeInfuse is an infusion center software and consulting organization. Our founders and their team have developed the first and only end-to-end software solution for infusion centers that has gained significant traction in the market. In addition to providing the industry's leading SaaS solution, WeInfuse provides infusion center start-up, optimization and pharmaceutical manufacturer consulting services. For US-Based Roles: We are not offering new sponsorships opportunities at this time for persons requiring employment visas, such as an H-1B; authorization to work in the U.S. is a precondition of employment. Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of WeInfuse team members are considered the property of WeInfuse and are not subject to payment of agency fees.

Join a team of dedicated and caring professionals passionate about providing exceptional customer service to ensure guests' well-being at our state-of-the-art luxury spa. You will play a vital role with our reservations team as the first point of contact for guests calling to make day spa reservations and for customers calling to purchase gift certificates for lucky friends and family members. You will also interact with in-house guests who wish to make spa appointments while staying at our beautiful resort, tucked away in the Texas Hill Country on the shores of Lake Austin. Be a part of this award-winning spa and wellness retreat that is rated among the top resorts in the world and the only destination spa in the Condé Nast Traveler Gold List Platinum Circle. Primary Responsibilities: Promote the Lake Austin Spa Resort brand throughout every guest interaction. Generate spa revenue by providing excellent customer service while taking spa guest reservations promptly. Quote rates correctly, ensure availability, and accurately reserve appointments utilizing Spa Soft software. Process gift certificate orders Provide accurate, appropriate, and timely responses to all guest requests. Take reasonable steps during and after the call to ensure guest satisfaction. Regularly attend and participate in training and staff meetings. Uses listening skills to determine guest's needs and revenue potential. Determines the need to request special considerations regarding room rates and package inclusions. Follow up on these requests with the Reservations Manager after relaying the status of such requests to the guest/travel agent. Requests exceptional amenities, arranges transfers, and makes any necessary arrangements for guests with outside vendors to provide the caller with high customer service. Processes outbound correspondence, including preparing MS Word documents and letters to be mailed, emailed, or faxed. Attends to messages and promptly distributes work according to departmental policy and procedure. Fulfills brochure requests and overnight gift certificates. Processes Monarch Club enrollment confirmation letters Additional Responsibilities: Promote the sales of other spa services in a positive and motivational manner. Process online spa appointment requests for upcoming in-house guests Confirm future appointments by phone Work without constant and direct supervision and remain at assigned posts for extended periods. Attends and participates in briefings and specialized training programs to acquire up-to-date information and increase product knowledge. This includes, but is not limited to, policies, procedures, promotions, and special programs, rates, or packages. Assist the Sales & Marketing Department in collecting data for future marketing efforts. This includes, but is not limited to, policies, procedures, promotions, and special programs, rates, or packages. Special projects Qualifications/Skills/Abilities: High School Diploma or GED 1+ years of consistent, steady work experience with the public, specifically in customer service Flexibility with schedule, including weekends and holidays Exceptional verbal communication and listening skills Pleasant and personable. Must maintain a good working relationship with co-workers, the LASR leadership team, and property personnel. Excellent customer focus with the ability to quickly establish credibility and make a connection with guests Ability to project a positive attitude over the phone Ability to multi-task (speak with guests on the phone while accessing the computer and entering critical information Proficient with Microsoft products Opera/SpaSoft knowledge and experience preferred Ability to work individually and within a team Detail-oriented with the ability to multi-task Ability to be efficient and productive in a fast-paced environment Pleasant personality; self-starter; enthusiastic team player; self-motivated. Strong background in sales and customer service. Ability to work independently, exercise initiative, and make decisions with confidence. Command of the English language, both in written and spoken form. Assets: Previous reservations or call center experience is helpful Pleasant personality, enthusiastic, motivated self-starter, and team player Working knowledge of computers or a demonstrated technical aptitude and ability to learn new systems quickly Role Expectations: All Sales Coordinator positions are on-site due to the nature of the business. Schedules range from Mon-Sat with weekend and holiday availability 40 hours a week. Shifts alternate on a monthly rotating schedule provided a month in advance. The Commission will depend on how well you acclimate to the role and adapt to the learning curve. The guest arrivals pay out each pay period (Bi-weekly) 0.35% Returning guests. 0.05% New guests Operating Hours: Monday - Friday 8 am - 830pm; Saturday & Sunday 9 am - 6 pm ABOUT LAKE AUSTIN SPA RESORT Nestled along the shores of scenic Lake Austin in the beautiful Texas Hill Country, Lake Austin Spa Resort offers guests the sanctuary of an award-winning spa and the warmth of a best friend's lake house. Lake Austin Spa Resort offers all-inclusive vacation packages, which include accommodations in one of 40 charming lakeside guest rooms across 12 landscaped grounds, three gourmet meals daily, indoor and outdoor fitness activities and classes, and a selection of more than 100 spa and body treatments in the 25,000-square foot spa. What makes Lake Austin Spa Resort an incredible, rewarding place to work is the talented team, community, tranquil surroundings, and, most importantly, the ability to care for and provide exceptional service to our guests. What We Believe -Shared accountability -Humility and kindness -Creative problem-solving -Collaboration & community -Do well and do good Benefits -Wellness Classes -Growth Opportunities -Employee Discounts -Employee Recognition -Complimentary Classes -Health, Dental, Vision & 401k Lake Austin Spa Resort offers competitive compensation and benefits, including employee work incentives! We are located on S. Quinlan Rd, approximately 10 minutes into the Steiner Ranch neighborhood. Please submit your resume with detailed work experience for consideration. Lake Austin Spa Resort is an EOE/M/F/D/V and eVerify Employer.

Join a team of dedicated and caring professionals passionate about providing exceptional customer service to ensure guests' well-being at our state-of-the-art luxury spa. You will play a vital role with our reservations team as the first point of contact for guests calling to make day spa reservations and for customers calling to purchase gift certificates for lucky friends and family members. You will also interact with in-house guests who wish to make spa appointments while staying at our beautiful resort, tucked away in the Texas Hill Country on the shores of Lake Austin. Be a part of this award-winning spa and wellness retreat that is rated among the top resorts in the world and the only destination spa in the Condé Nast Traveler Gold List Platinum Circle. Primary Responsibilities: * Promote the Lake Austin Spa Resort brand throughout every guest interaction. * Generate spa revenue by providing excellent customer service while taking spa guest reservations promptly. * Quote rates correctly, ensure availability, and accurately reserve appointments utilizing Spa Soft software. * Process gift certificate orders * Provide accurate, appropriate, and timely responses to all guest requests. * Take reasonable steps during and after the call to ensure guest satisfaction. * Regularly attend and participate in training and staff meetings. * Uses listening skills to determine guest's needs and revenue potential. * Determines the need to request special considerations regarding room rates and package inclusions. Follow up on these requests with the Reservations Manager after relaying the status of such requests to the guest/travel agent. Requests exceptional amenities, arranges transfers, and makes any necessary arrangements for guests with outside vendors to provide the caller with high customer service. * Processes outbound correspondence, including preparing MS Word documents and letters to be mailed, emailed, or faxed. Attends to messages and promptly distributes work according to departmental policy and procedure. Fulfills brochure requests and overnight gift certificates. Processes Monarch Club enrollment confirmation letters Additional Responsibilities: * Promote the sales of other spa services in a positive and motivational manner. * Process online spa appointment requests for upcoming in-house guests * Confirm future appointments by phone * Work without constant and direct supervision and remain at assigned posts for extended periods. * Attends and participates in briefings and specialized training programs to acquire up-to-date information and increase product knowledge. This includes, but is not limited to, policies, procedures, promotions, and special programs, rates, or packages. * Assist the Sales & Marketing Department in collecting data for future marketing efforts. This includes, but is not limited to, policies, procedures, promotions, and special programs, rates, or packages. Special projects Qualifications/Skills/Abilities: * High School Diploma or GED * 1+ years of consistent, steady work experience with the public, specifically in customer service * Flexibility with schedule, including weekends and holidays * Exceptional verbal communication and listening skills * Pleasant and personable. Must maintain a good working relationship with co-workers, the LASR leadership team, and property personnel. * Excellent customer focus with the ability to quickly establish credibility and make a connection with guests * Ability to project a positive attitude over the phone * Ability to multi-task (speak with guests on the phone while accessing the computer and entering critical information * Proficient with Microsoft products * Opera/SpaSoft knowledge and experience preferred * Ability to work individually and within a team * Detail-oriented with the ability to multi-task * Ability to be efficient and productive in a fast-paced environment * Pleasant personality; self-starter; enthusiastic team player; self-motivated. Strong background in sales and customer service. * Ability to work independently, exercise initiative, and make decisions with confidence. * Command of the English language, both in written and spoken form. Assets: * Previous reservations or call center experience is helpful * Pleasant personality, enthusiastic, motivated self-starter, and team player * Working knowledge of computers or a demonstrated technical aptitude and ability to learn new systems quickly Role Expectations: All Sales Coordinator positions are on-site due to the nature of the business. Schedules range from Mon-Sat with weekend and holiday availability 40 hours a week. Shifts alternate on a monthly rotating schedule provided a month in advance. The Commission will depend on how well you acclimate to the role and adapt to the learning curve. The guest arrivals pay out each pay period (Bi-weekly) 0.35% Returning guests. 0.05% New guests Operating Hours: Monday - Friday 8 am - 830pm; Saturday & Sunday 9 am - 6 pm ABOUT LAKE AUSTIN SPA RESORT Nestled along the shores of scenic Lake Austin in the beautiful Texas Hill Country, Lake Austin Spa Resort offers guests the sanctuary of an award-winning spa and the warmth of a best friend's lake house. Lake Austin Spa Resort offers all-inclusive vacation packages, which include accommodations in one of 40 charming lakeside guest rooms across 12 landscaped grounds, three gourmet meals daily, indoor and outdoor fitness activities and classes, and a selection of more than 100 spa and body treatments in the 25,000-square foot spa. What makes Lake Austin Spa Resort an incredible, rewarding place to work is the talented team, community, tranquil surroundings, and, most importantly, the ability to care for and provide exceptional service to our guests. What We Believe * Shared accountability * Humility and kindness * Creative problem-solving * Collaboration & community * Do well and do good Benefits * Wellness Classes * Growth Opportunities * Employee Discounts * Employee Recognition * Complimentary Classes * Health, Dental, Vision & 401k Lake Austin Spa Resort offers competitive compensation and benefits, including employee work incentives! We are located on S. Quinlan Rd, approximately 10 minutes into the Steiner Ranch neighborhood. Please submit your resume with detailed work experience for consideration. Lake Austin Spa Resort is an EOE/M/F/D/V and eVerify Employer.

Card Services Specialist Job Type: Full-Time- Remote Exemption Type: Non-Exempt Wage Amount: $28.57 hourly minimum Primary Functions The primary purpose of this position is to provide exceptional service to internal and external members and to oversee the accurate and efficient maintenance and processing of Card Services functions. Responsibilities include confidently handling complex card disputes and account inquiries, managing escalated dispute inquiries, and maintaining the card processor relationship. A strong working knowledge of all Credit Union Products and Services is essential. 1. Employee Support * Assist with day-to-day support, training, and coaching of Card Services Administrators (I & II). * Provide input to Card Services leadership on employee performance. 2. Card Services * Perform all duties and responsibilities of a Card Services Administrator II. * Administer Visa debit card programs by performing daily fraud monitoring and making recommendations to minimize fraud. * Support and nurture relationships with A+FCU retail and call center leadership teams, assisting with escalated dispute-related member concerns and ensuring high-quality service delivery. * Oversee and manage the relationship with the Visa risk advisor. * Review daily Visa exception file and work with management and vendors to ensure resolution. * Investigate and resolve complex member-facing card service issues with professionalism and efficiency. * Review and analyze cardholder dispute escalations and approve resolutions. * Analyze dispute and fraud-related service operations to identify inefficiencies and implement process improvements. * Collaborate with internal teams and external vendors to implement software updates and optimize dispute/fraud-related technologies. * Ensure compliance with Visa regulations, federal and state financial regulations, and internal credit union policies. * Develop and refine policies, procedures, and training materials for the Card Services team. * Support the Digital Services team regarding card-related member communications. 3. Quality Control * Develop, implement, and maintain quality control programs aligned with regulatory compliance. * Administer the Card Services quality control program and report results monthly to leadership. * Conduct dispute audits and report findings to Card Services leadership. * Review and manage member feedback to identify enhancements and recommend improvements. 4. Miscellaneous * Accurately prepare monthly reports, as assigned. * Maintain member confidentiality. * Schedule and conduct monthly individual dialogs with manager. * Manage or assist with departmental projects, as assigned. * Meet or exceed established departmental goals. * Perform other duties as required or assigned. Education and Experience * High school diploma or G.E.D. equivalent required. * Two years of card services-related experience required (card issuance program experience highly preferred). * One year of experience with Visas dispute and fraud systems (e.g., Visa DAS, VROL, Cardinal Commerce, RSM) preferred. * One year of call center experience required (including handling escalations and supporting frontline staff). Visa Certifications Required * Intermediate Dispute Resolution Certification (Must be obtained within one year of employment if not already held) * Advanced Dispute Resolution Certification (Must be obtained within two years of employment if not already held) Knowledge, Skills & Abilities * Experience in Visa debit card operations, including transaction processing, fraud detection, chargebacks, and regulatory compliance. * Knowledge of Reg E and Reg Z and their applications. * Proven ability to resolve member-facing issues in a financial services setting. * Proficient with Microsoft Office and general computer systems. * Strong analytical, research, and troubleshooting skills. * Excellent verbal and written communication skills. * Ability to collaborate with internal teams and external vendors. * Dependable with multitasking and time management skills. * Strong decision-making and project management abilities. * Advanced knowledge of A+FCU policies and procedures. * Advanced math/accounting skills, light typing, and 10-key input by sight. Desirable Traits * Professional appearance. * Courteous and professional approach with the public. * Strong decision-making capabilities. * Versatile in all aspects of the Credit Union. Physical Functions * Ability to work at least 40 hours per week. * Frequent reaching, bending, stooping, carrying, and data entry. * Heavy communication via telephone, email, and in-person. * Strong problem-solving skills for field-related issues. Decision-Making Authority * Independent Decisions: Determining provisional credit for disputes, proper correspondence, and final credit within employee limits. * Supervisory Approval Required: Final dispute credit outside of employee limits and situations outside A+FCU policies and procedures.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Job DescriptionBenefits: Employee discounts Flexible schedule Training & development At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 18 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts. LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.

Beloform Craft is a forward-thinking company dedicated to delivering refined brand experiences through strategic creativity and precision-driven execution. We specialize in crafting impactful advertising solutions that elevate brand identity and connect businesses with their target audiences in meaningful ways. Our team thrives on collaboration, innovation, and professional growth, fostering an environment where ideas are valued and excellence is the standard. Job Description We are seeking a Customer Acquisition Expert to support and execute strategic initiatives focused on expanding our customer base and strengthening client engagement. This role plays a key part in identifying opportunities, managing acquisition processes, and contributing to sustainable business growth. The ideal candidate is detail-oriented, analytical, and motivated to work in a structured, performance-driven setting. Responsibilities Identify and develop customer acquisition opportunities aligned with company objectives Execute acquisition strategies while maintaining high standards of professionalism Build and manage strong relationships with prospective customers Analyze performance metrics and provide insights to improve acquisition effectiveness Collaborate with internal teams to ensure a seamless customer onboarding experience Maintain accurate records and reports related to acquisition activities Qualifications Strong communication and interpersonal skills Analytical mindset with attention to detail Ability to work independently and within a team-oriented environment Professional approach to client interaction and problem-solving Strong organizational and time management skills Adaptability and willingness to learn company processes and systems Additional Information Competitive salary ($55,000 - $59,000 annually) Opportunities for professional growth and internal advancement Structured training and ongoing development Supportive and professional work environment Stable, full-time position with long-term potential