Customer Support Specialist
Customer Service Associate Job 41 miles from Santaquin
📢 We're Hiring: Customer Support!
🏦 Industry: Banking & Financial Services
💰Pay: $21.99/hour
📆Duration: 6-month contract (potential to extend or go permanent)
Customer Support Representative
Take the next step in your career! Join as a Client Support Rep, assisting clients with account inquiries, financial services, and our mobile app. Work in a fast-paced team, multitask, and provide top-tier service.
Preferred: College degree or call center experience
Skills: Strong communication, problem-solving & adaptability
🎯Perks & Benefits:
Competitive Pay - Up to $21,99/hr
Healthcare - Medical, dental & vision
Supplemental Insurance - Accident, critical illness & hospital indemnity
401(k) Retirement Savings
Life & Disability Insurance
Employee Assistance Program & Legal Support
Auto, Home & Pet Insurance
Exclusive Employee Discounts
📢 Ready to grow your career? Don't miss out! Apply today! 🚀
Retention Specialist
Customer Service Associate Job 30 miles from Santaquin
Our Company
Agent Boost Marketing is an industry leader in technology, training, support, compliance, strategy and sales. Our agents nationwide assist and educate consumers with their Medicare and health insurance choices. By offering Medicare Advantage, Medicare Supplements, Prescription Drug Plans, subsidized health plans, traditional health, short term medical and ancillary products we're able to provide comprehensive, high-quality and affordable health coverage to all Americans.
The Position
Using our CRM and dialer, make outbound calls and receive inbound calls from Medicare beneficiaries that are "at risk" or have questions regarding their Medicare benefits. Perform benefit comparisons and assist our current clients with enrollments into plans and products that are most suitable via our provided enrollment tool.
What We're Offering:
Competitive Industry Pay, base pay + OT and commissions
Target Annual Compensation of $60,000-$75,000
Commissions
Retention Bonus
Health benefits
PTO and paid company holidays
Dental and Vision
401k
Professional Development
Job Stability in a growing industry
Qualifications:
Possess a valid driver's license and a source of reliable transportation.
Possess strong presentation, persuasion, and negotiation skills with the ability to close sales.
Be people-oriented, customer-focused, and professionally assertive in maintaining client relationships.
Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making, and superior written and verbal communication skills.
Have excellent time management skills, thrive in a team environment, and technology and computer proficiency including call center and CRM experience
Previous experience in customer service or call center preferred
If you are passionate about providing exceptional customer service, have excellent communication skills, and enjoy building relationships, we invite you to apply for the position of Retention Specialist. As a Retention Specialist, you will play a crucial role in analyzing customer needs, addressing their concerns, and ensuring their satisfaction. Join our team today and be part of a dynamic and rewarding work environment.
To apply, please submit your resume along with a cover letter highlighting your relevant experience. We look forward to reviewing your application.
Job Type: Full-time
Pay: $59,977.00 - $75,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
No nights
Experience:
Sales: 1 year (Required)
Customer service: 1 year (Required)
Call center: 1 year (Preferred)
License/Certification:
Accident & Health Insurance License (Required)
Ability to Relocate:
Lehi, UT 84043: Relocate before starting work (Required)
Work Location: In person
Customer Support Specialist
Customer Service Associate Job 30 miles from Santaquin
Company Stuff:
We've created a CRM that enables high-end retail sales associates to drive more repeat business. While dealing with the hustle and bustle of foot traffic in a retail store, sales associates often don't have time or the tools to follow-up on opportunities and clients. We make that process easy and automated for them through our tools and training on best practices.
We've helped thousands of Jewelry and Fashion stores level-up. When it comes to retail, we're their biggest champion.
Check us out in advance at ******************
Here is where you come in.
Clientbook is looking for a Customer Support Specialist to perform a wide range of client-related support activities. This position works as a member of our support team as an expert in the configuration and use of our software. Ideal candidates are passionate about helping people, have outstanding communication skills and the ability to learn new technology quickly.
This role may be right for you if you're a problem solver at heart, willing to go the extra mile to resolve user challenges or educate them on best practices. After your onboarding experience, you will be expected to become a true subject matter expert of the Clientbook software.
What you will do here.
Multi-channel communication with clients during all standard business hours
Escalate client queries and concerns
Learn and work with software including Zendesk, Shortcut, AWS, and Zoom
Work closely with Customer Success Managers to ensure clients have a positive experience
All other job duties as assigned
What we hope you will bring.
Outstanding written and verbal communication
Customer Support experience
Desire and capability to learn new technologies and skills quickly
Team player with a positive attitude
Ability to work in our Lehi, UT office
Job Type: Full-time Monday-Friday
Why join us?
Competitive pay and benefits.
Fun office with a game room (mostly NFL blitz. You'll figure it out), stocked food, gym
Innovative product that changes our customers lives in a real way.
Transparent leadership that provide their resources and time for your success
Career opportunities based on your skills and interests (not tenure)
Free Quick Quack car-wash subscription
Clientbook is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Customer Support/Account Rep
Customer Service Associate Job 41 miles from Santaquin
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include *** Cash Management products and services, *** Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Ability to contribute in a fast paced, team-oriented environment.
Aptitude to multi-task and adjust quickly to change in a busy financial service center.
Customer Support Representative
Customer Service Associate Job 41 miles from Santaquin
Job Title: Customer support Representative
Beneficiary Services is a specialized team within E*TRADE designed to assist with the processing of client accounts during the Inheritance process. The Beneficiary Services Specialist will be responsible for managing the transition of assets for individual clients by serving as a Subject Matter Expert for E*TRADE Wealth Management Clients, Financial Advisors, Client Service Associates and/or Branch Management to facilitate inheritance and legacy transfers. Additionally, the Associate will work closely with branches and other internal departments, provide support through various internal applications, and process paperwork in a virtual branch environment.
DUTIES and RESPONSIBILITIES:
• Providing dedicated one-on-one support for the client throughout the inheritance process leveraging effective relationship management skills
• Proactively communicating with clients by phone and or email to provide a high level of service, transparency, and empathy to clients and beneficiaries.
• Process & follow up client service requests to ensure completion in a timely manner
• Set appropriate expectations with clients and beneficiaries for requests, in line with internal Service Level Agreements, and ensure consistent follow-up
• Provide world class customer service to both internal and external clients in all interactions
• Research and resolve problems with both internal and external clients accurately and in a timely manner
• Leverage systems and ensure all case interactions are appropriately entered and documented
• Actively manage, monitor, and document daily case load by utilizing various technology resources
• Apply Firm verification policies for all clients to avoid identity theft and fraudulent activity
• Keep current on SEC/FINRA, Compliance and Firm guidelines and apply to processing and all interactions to ensure risk mitigation
• Other ad hoc duties as assigned Additional requirements may include: Series 7 and 66 required (or 63 & 65)
EDUCATION and or EXPERIENCE:
• College degree preferred
• 3-4 years financial services industry experience preferred including client service interactions, and knowledge of estates, trusts, and retirement plans, account opening and asset distribution processes
Knowledge/Skills:
• Basic clerical and administrative skills
• Effective written and verbal communication skills
• Excellent interpersonal and client service skills
• Organizational skills, attention to detail and excellent follow up skills
• Ability to research and resolve problems and service inquiries and escalate when appropriate
• Ability to efficiently handle a high volume of requests in a fast paced environment
• Strong computer skills including Microsoft Suite
• Basic knowledge of E*TRADE systems and procedures
• Be self-motivated and able to work in a strong team and high activity environment.
Sales Associate
Customer Service Associate Job 30 miles from Santaquin
R1 Roofing is a fully licensed and insured roofing company based in Lehi Utah, setting the highest standards of workmanship and professionalism. We prioritize relationships, efficiency, and integrity and offer honest and high-quality roofing and exterior services. Our team is dedicated, hardworking, and committed to providing the best materials for long-lasting roofs. We also offer financing options for convenience.
Role Description
This is a full-time on-site role for a Sales Associate at R1 Roofing & Exteriors located in Lehi, UT. The Sales Associate will be responsible for generating leads, Closing high quality leads brought to them by our marketing team, building and maintaining customer relationships, conducting sales presentations, and participating in meetings and activates designed to help the team meet sales targets.
Qualifications
Sales, Customer Relationship Management, and Communication skills
Proven track record of meeting or exceeding sales targets
Ability to perform roof inspections on rooftops
Ability to work in a fast-paced environment
Knowledge of roofing and exterior services is a plus
Strong negotiation and persuasion skills
Bilingual is a plus
Compensation
We offer a competitive compensation structure that includes a base salary plus commission, ensuring financial stability while also rewarding performance. As long as you're hitting your goals, you'll continue to earn both base pay and lucrative commissions. Our tiered sales plan is designed to incentivize top performers, meaning the more you sell, the higher your commission rate and earnings potential.
Customer Service Expert
Customer Service Associate Job 23 miles from Santaquin
Benefits:
Employee discounts
Flexible schedule
Training & development
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications
Must be at least 18 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
LST Utah, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
Palm Beach Tan offers tremendous opportunities to grow and create an amazing career. We're looking for bright, passionate and fun individuals to join our team. If this sounds like you, we'd love to hear from you.
Customer Experience Coordinator
Customer Service Associate Job 23 miles from Santaquin
Job Level: Entry-Level
Shift: Full-Time
Compensation: $14 to $16/hour (DOE)
Benefits: Full-Time employees are eligible for Health, Dental, Vision, Life and Accident insurance, as well as an Health Savings Account.
Complete Solar:
Complete Solar is a residential solar company dedicated to making clean, renewable energy accessible and affordable for everyone. As climate change continues to impact our world, we focus on creating a brighter, more sustainable future for both people and the planet. We sell directly to consumers and provide a seamless experience from sales and installation to financing and ongoing support. At Complete Solar, we are a value-driven organization that strives to develop a high-trust culture, operate efficiently, and continuously improve. If that sounds like something you want to be a part of, apply today! Join us in revolutionizing the solar industry and building a greener tomorrow.
Position Summary:
Our Customer Experience Coordinators play a crucial role in the operations of the company. They communicate effectively with customers, sales representatives, and co-workers. We balance an environment of not only communicating with multiple individuals but also working on account workflows off the phone as well. Individuals applying for this role must have a high attention to detail and be resilient when faced with challenges and setbacks. This is a varied role with strong potential for growth.
Essential Duties:
Spend 40-50% of the day communicating through phone, email, and text with sales representatives and customers
Develop a working knowledge of Complete Solar's process and the solar industry to effectively communicate and educate customers
Make data-driven decisions to solve problems
Keep commitments to customers and sales reps
Minimum Qualifications:
Previous customer service experience preferred
Detail oriented
Ability to think critically and solve complex problems
Strong communication skills
While performing the duties of this job, the employee is regularly required to talk or hear. Regular periods of sitting or standing may be required by this position. In addition, this position requires the ability to occasionally lift office products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Occasional travel should be expected with this role as well.
Customer Service (Debit Card) - Part Time Days
Customer Service Associate Job 41 miles from Santaquin
We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, professional attitude.
This particular project is assisting clients with inquiries on debit card incentives, orders, and balances.
Qualifications
Previous 1 year customer service or customer support experience preferred
Previous 1 year call center or office background experience a plus
Basic computer skills
Quick learner and able to work independently
Type 35 words per minute accurately
Strong phone and verbal communication skills along with active listening
Must be 18 years of age
A background check applicable with state and federal laws will be required
Responsibilities
Manage large amounts of inbound calls in a timely manner
Follow communication "scripts" when handling different topics
Identify customers' needs, clarify information, research and provide solutions and/or alternatives
Access company and client resources provided to accurately handle the call
Seize opportunities to upsell products when they arise
Skillfully change from one task to another without loss of efficiency or composure
Be available at your desk, maintaining punctuality and attendance at all scheduled times
Remain positive and professional in all customer interactions
Flexibility to cross train as requested
Pay & Benefits
Starting pay - $14/hour, plus shift differential (extra $1/hr nights & wkds)
Work hours - Shifts between 6:00am-6:00 pm (MST) ; Work Days - Mon-Fri
Paid Training - typically 3 days in length from 7:00am-4:00pm (MST)
Status - Part Time Regular (16-24 hours)
Must work Monday's and the first and last business day of the month
Bring Your Own Device (BYOD) - This position requires you to provide your own equipment and workspace.
Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.)
Hardware/Software Requirements:
Processor: Intel Core™ i5 5200 Series or greater
Memory: 8GB on Windows 8.1 / 10 64 bits
Screen Resolution: 1280x768 or higher, 1 monitor required (dual monitors preferred)
USB headset
Click here for an example
No Chromebooks, netbooks, or any type of tablet (Must be a laptop or a desktop)
Up-to-date antivirus software must be installed on the platform and a recent scan completed. (Will be checked prior to allowing login to system)
Firewall must be enabled (Will be checked prior to allowing login to system)
Click her for the BYOD policy for full detailed list of requirements
The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties and required of the job. Click here to read the full description.
NOT YOUR ORDINARY CALL CENTERᵀᴹ
Customer Service Representative/ Salesman
Customer Service Associate Job In Santaquin, UT
At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today!As an Automotive Salesperson for Big O Tires, you will focus on enhancing the customer experience, building loyalty, and maximizing sales. If you have a service sales background, a proven track record in sales, and are highly committed to delivering the best service experience to our guests, we would like to talk with you. This is a high-volume, fast-paced environment that requires the ability to multi-task, maintain a friendly and professional demeanor, with superb customer service and communication skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Build customer satisfaction and loyalty by providing the best guest experience
Achieve a thorough knowledge of all products, services, warranties and maintenance issues
Keep up to date through training and vendor publications
Adhere to the Big O Tire policies and procedures
Assist other sales or service associates as needed in an effort to exceed our customers' expectations
Help maintain the appearance and cleanliness of the building and perimeter areas
Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking
Maintain showroom merchandise
Follow all safety practices as outlined in policy and procedures
Sales of tires and service-related needs
QUALIFICATIONS
Strong auto service & tire sales knowledge
Good leadership abilities and team building
Excellent customer service and communication skills
Strong organizational skills
Proficient at preventive maintenance sales
Maintain professional appearance at all times
Have problem solving abilities and be a self-starter
Multi-tasking abilities
We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.
Compensation: $45,000.00 - $90,000.00 per year
From flat tires and oil changes to rotor resurfacing and that weird clunking sound you've been hearing for a week, there are a lot of Big Oh Nos for your car. Luckily, Big O Tires has the Big O Yes for all of them. For over 50 years, our customers have trusted us to offer straight answers and reliable service. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business.
Most Big O Tires stores are individually owned and operated by franchisees, and each franchisee makes the staffing and hiring decisions for the individual location(s). However, the Big O franchisees are always looking for new faces with experience and desire to serve Big O Tires store customers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.
Customer Service Associate
Customer Service Associate Job 30 miles from Santaquin
Trove Brands is a privately-held house of brands including BlenderBottle , Owala™, and Whiskware™. Our patented and best-selling products are designed to simplify and improve everyday life with leading-edge innovation, incomparable quality, and aspirational style.
A career at Trove Brands is not about punching the clock. It's about embracing exciting and fast-paced opportunities that sharpen your skills, drive innovation, and play an integral role in growing our global reach. Your work will not only impact the company, it will impact the lives of millions of people around the world. When you step up to a career at Trove, you step up to cutting-edge excellence. You sign up for bold action and invigorating synergy. You agree to face-and break through-new challenges every single day.
Job Description
As a Customer Service Associate, you'll work closely with customers across several brands
through email and chat. You will contribute to strengthening customer relationships by offering
unique perspectives and supportive interactions. Above all else, you'll be accountable for
providing accurate and timely information to customers in a kind, professional manner.
Every role at Trove Brands is critical to our successful functioning as a whole. Your specific responsibilities as a part of Team Trove will include:
Interact with customers across multiple communication channels
Analyze and improve connection performance
Recommend practice and policy improvements
Qualifications
We seek team members who are adept at contributing their personal expertise to a collaborative work environment. For this role, we're looking for someone with the following skills and experience:
Exceptional written and verbal communication skills
Experience in customer support
High attention to detail
Demonstrate the ability to innovate with limited resources
Able to tap into empathy and connect in meaningful ways
Additional Information
Our culture is passionate, entrepreneurial, and energetic. We value innovation through collaboration. And while we work smart and hard, we also connect and celebrate with equal gusto. We host team-building activities, athletic events, and seasonal celebrations to foster community and reward accomplishments. Bottom line? You'll love it here.
Among the many benefits our team members enjoy are:
401k package with employer matching
Full indoor basketball/volleyball court
Fully equipped fitness center (cardio, weights, functional fitness area, lockers and showers, etc.)
Yoga studio
Meditation/Nap room
And much more!
Trove Brands is an equal opportunity employer.
Phone calls regarding this position are not accepted.
Customer Service Associate - Healthcare (389866)
Customer Service Associate Job 23 miles from Santaquin
A fantastic opportunity
At Foundever™, we invest in our team with paid training and career growth-84% of our managers are promoted internally. We prioritize exceptional customer service, offering top-tier CX solutions through inbound calls. As a Customer Service Representative, you'll support a well-known healthcare brand specializing in diabetic equipment. Empathy and compassion are key as you assist callers with troubleshooting, inquiries, and educating customers about medical devices. Join us in making a meaningful impact!
Location Requirements: Must live within the commuting range and be able to work in our Orem site at 545 East University Parkway, Orem, UT
Core Responsibilities:
Handle inbound customer service calls
Ongoing training and skill development
Navigate multiple systems and tools
Assist callers with basic troubleshooting, inquiries and education
Drive customer satisfaction through voice and email communication
Qualifications:
Ability to multitask in and navigate between screens efficiently while assisting customers
Diabetic knowledge is an asset
Comfortable in a fast-paced environment
Must pass a criminal background check
High school diploma (or GED equivalent)
Must be 18+ years of age
Work with us an you'll enjoy:
$17/h
100% paid training
Benefits including medical, dental, life, and vision insurance
Employee Assistance Program (EAP)
401k retirement plan with company match
Employee discounts
Referral bonuses
About Foundever™
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines innovative thinking and digital solutions - including self-service, artificial intelligence (AI), and data-driven analytics - with the expertise and empathy of our employees to Create Connection. Value Conversation.
Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter.
Military Friendly
Foundever™ is a 2024 Military Friendly Employer. We are proud partners of Military On Source, Military Spouse -Employment Partnership and other veterans organizations. We recognize the commitment it takes to serve our country and value the unique skills and experience veterans bring to the workforce. Experience built on integrity, leadership, discipline, dedication and respect.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Customer Service Loader
Customer Service Associate Job 44 miles from Santaquin
Greet guests and assist with loading/unloading product in guest and nursery vehicles, gather and put away carts in designated areas, clean up garbage, sweep parking lot and surrounding areas.
.
Requirements
Must be able to lift 50 pounds.
Effectively communicate with co-workers and customers.
Arrive on time and be ready to work scheduled hours.
Stand and walk for long periods of time on asphalt, concrete and other varied surfaces.
Work efficiently in all weather conditions: snow, rain, freezing temperatures, wind and extreme heat. Wear appropriate clothing for each season.
Expected to work weekends and holidays.
*Glover Nursery reserves the right to add or change duties at any time.
Customer Service associate
Customer Service Associate Job 44 miles from Santaquin
We are looking for a friendly, team player who wants to call The UPS Stores their home! This team member will extravagantly serve our customers and team to create a meaningful experience through our everyday products and services.
We offer job stability, friendly team members, advancement opportunities, and so much more. Join us TODAY!
Requirements:
Receiving and Processing Packages for Domestic and International Shipping
Sorting and Processing Postal Mail for Mailbox Customers
Printing and Copying for Quick Prints and large Print Jobs
Managing a fast paced environment
Working with a sense of urgency and attention to detail
Ability to critically think and problem solve on the job (especially during busy times/peak seasons)
Exhibiting confidence by knowing best practices as related to the industry
Continuously eager to grow, learn, and train - Learning to expertly pack and ship items, produce quality print products, education of our products through upsell and cross sell
Willingness to learn or display knowledge of the Adobe CS suites, Microsoft Office products, Point of Sale, Counter Manifest System (CMS), other technology on site.
Greeting customers in a timely manner (5 seconds)
Creating an atmosphere that is fun and welcoming to customers and teammates
Call Center CSR - Full Time
Customer Service Associate Job 5 miles from Santaquin
Rocky Mountain is hiring new Team Members to join our Call Center Department as a CSR - training class March 31, 2025. For over 35 years, Rocky Mountain ATV/MC has grown to become one of the world's largest providers for powersport enthusiasts - having the largest selection of riding gear and parts available. Rocky Mountain ATV/MC is not just a distributor, we are also gear testers, product developers, manufacturers of off-road parts/components, and one of the motorsports industries leading resources for instruction and demonstration.
There has never been a better time to start your career with us! In 2021, Rocky Mountain ATV/MC became a 100% Employee-Owned Organization. Come join us as an Employee-Owner and work with the best in a fast paced, exciting industry. Do you love powersports? Do you want to work for a company with a fun and rewarding environment? Rocky Mountain ATV/MC is that company, we are comprised of powersports enthusiasts just like you. We currently have amazing opportunities for dynamic and dependable individuals who want to share their passion and experience. GET READY.
As a colleague at Rocky Mountain ATV/MC, you can enjoy benefits and perks including:
* Employee Stock Ownership Program (ESOP)
* Competitive compensation with regular bonuses
* Excellent tuition reimbursement, graduation bonus and ZERO interest education loans for all employees
* Delicious onsite cafeterias with discounted meals
* Excellent Medical, Dental, Vision, and Voluntary Life insurance plans
* 401K with company match
* PTO and holiday pay
* Wellness programs and discounted local gym membership
* Powersport and wellness race/participation reimbursements
* Generous employee discount on thousands of products
* Career advancement, professional development, and opportunities to grow
Schedules Available:
M-F 9:00 am-5:30 pm, every other Saturday
What you will do in this role:
* Participates in using available sources to research required information.
* Provides support to customers with product and service information.
* Coordinates and processes customers' orders.
* Will document call information according to standard operating procedures.
* Will resolve or report any issues.
* Maintain and comply to PCI DSS requirements.
* Will identify and escalate priority issues and route calls to appropriate resource.
* Provide services and objectives to ensure Rocky Mountain's quality of services.
* Perform other duties as necessary and required.
* Work collaboratively and cooperatively with others, committing to a workplace of teamwork, dignity, and respect.
How you will thrive in this role:
* Familiarity and understanding of the practices, procedures, and applications for Customer Service and/or environments.
* Possess the experience and/or ability to accommodate and develop solutions to address changing responsibilities and evolving business needs.
* CSR will be able to clearly and effectively communicate and articulate thoughts and points.
* Should possess functional knowledge and capability with Microsoft Office: Outlook, Excel, and Word.
* Strong interpersonal, communication, and collaborative skills. Bilingual Spanish/English is a plus.
* Should have strong analytical, organizational, project management and time management skills. CSR should be possessing attention to detail and the ability to effectively multi-task in a deadline driven environment.
* Ability to represent Rocky Mountain in a professional manner always to ensure Company policies and procedures as well as compliance to all applicable laws and applications.
* Ability to understand, read, and/or comprehend instructions and directions including different numbers and specifications.
* Must be able to work scheduled hours.
* Be a collaborative team player who is willing to work with others and independently.
* Strong work ethic focused on commitment, pride of work, quality, desire to learn, and dependability.
Physical Requirements:
Position performance will require the regular physical ability to walk and function in elevation changes by the means of self-propulsion, to include steps, ladders, and varied walking and working surfaces. Ability to negotiate warehouse work areas in a safe manner and behavior. Vision abilities specific to the position will include close vision, peripheral vision, depth perception, and the ability to focus. Performing in this role will require the use of hands to use and handle tools, objects, materials, and controls. Performance requires the frequent ability to sit, talk, hear, stand, climb, balance, stoop kneel, crouch, or crawl. Employee will need to be able to read, write, and understand basics of the English language. Employee may have to lift and/or move up to 25 pounds and up to 45 pounds assisted or if capable.
Equality:
Rocky Mountain ATV/MC is proud to be a company of inclusion, belonging, and fairness. We rely on our colleagues to collaborate, have a voice, and perspective. We embrace everyone and are proud to be an equal opportunity employer that does not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity/expression, veteran status, or genetic information or any other category protected under applicable law.
Customer Service Representative I
Customer Service Associate Job 38 miles from Santaquin
Customer Service Representative I Ortho Development Corporation is motivated to help people do what they love by restoring mobility. We are passionate about designing and manufacturing the best, clinically proven, high-performance orthopedic devices in the world. Our product focus is total hip and knee replacement, along with trauma fracture repair, and spine treatment.
As a Customer Service Representative I, we are looking for a self-starter who is highly motivated. Customer Service Representative who will perform accounts receivable functions at the company including receiving surgery sheets from agents, invoicing the hospital, and requesting replacement inventory shipments to consignment warehouses. Work with hospitals and reps to obtain PO's for all surgeries. Follow up on lost and broken instruments and set up returns for broken items. Provide assistance to manage U.S. accounts receivable by working with AR Specialist on payment/PO discrepancies. Review monthly commission calculations for agents. Schedule: Hybrid, Monday-Friday, 8:30 AM - 5:30 PM Principal Responsibilities: 1. Accounts Receivable
Receive surgery slips, record invoice in accounting system, and submit invoices to hospitals for payment
Set up new customers in the business software, including AP and PO contacts.
Work with hospital and reps to obtain PO's for all inventory that was used.
Resolve customer inquiries regarding invoices and payments
2. Consignment Inventory and Company Property: Instruments and Devices
Receive surgery slips and request Shipping Department to ship replacement inventory to consignment warehouse replenishing stock used in surgery
Coordinate with Distribution Planning to fulfill sales requests for consignment inventory transfers, including new agents or increasing inventory levels at consignment warehouses
Issue RMA numbers for consignment inventory requested to be shipped to Ortho Development or sales returns and process RMA's per procedure
3. Sales Order Processing
Record sales orders received from distributors, reviewing sales order for accuracy
Initiate sales order approval process
Maintain sales order records
4. Commission and Royalty Payments
Record invoice and sales information into commission database
Prepare and submit commissions to manager for approval and payment on a monthly basis
Respond to inquiries from agents and surgeons about commission payments and resolve any concerns
Maintain commission rate schedule by agent. Commission rates are based on agent contracts with Ortho Development
5. Customer Service, Marketing & Sales Support, and Other Support
Act as a liaison between customers (agents, distributors, and hospitals) and the company. Work with customers and company to resolve requests and concerns
Report and record all customer complaints per the “Complaint Handling Procedure”
Perform other job-related duties as assigned. Qualifications:
Education Requirements:
High School Diploma
Experience specific to this position:
Proficient in Word, Excel, and accounting software
Customer service demonstrating good people skills, dealing with customer complaints, and working through problems
Prioritizing and organizing records
Detail-oriented
Demonstrated accuracy in data entry and report generation
Ability to communicate and interact effectively with all levels of the organization
Self-starting, self-motivated mindset
Demonstrated interpersonal skills with ability to successfully communicate verbally and in writing
Must be able and willing to work successfully in a team environment
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discounts
Flexible spending account
Health insurance
Life insurance
Paid Holidays
Paid time off
Parental leave
Tuition reimbursement
Vision insurance
Wellness incentives
UTA Transit Pass
Customer Sales Representative- Sandy
Customer Service Associate Job 41 miles from Santaquin
As a Customer Sales Representative, your primary responsibility is to ensure fabulous customer service at our gas island. You will promote and attempt to sell our various services, promotions, and discounts to customers while assisting them with fueling their vehicles.
Primary Responsibilities:
* Greet customers with a warm and welcoming attitude, ensuring a fabulous experience.
* Proactively promote and attempt to sell car washes, detail services, and other promotional items.
* Encourage customers to download our app and enroll in our loyalty program.
* Assist customers with fueling their vehicles.
* Process customer transactions for purchases in-store, including collecting payments, dispensing change, and issuing receipts.
* Maintain cleanliness of the fuel island
* Miscellaneous duties as assigned
Benefits:
* Fabulous advancement opportunities.
* Enjoy a casual and fun workplace atmosphere.
* Receive free employee car washes every pay period.
* Access employee discounts on in-store products.
* 401K, health, and dental benefits based on eligibility.
* Earn paid time off based on eligibility.
Job Requirements:
* Ability to stand, walk, stoop, kneel, and crouch as needed during shifts.
* Capable of lifting and moving up to 10 pounds regularly, with occasional heavier lifting.
* Willingness to work outdoors in various weather conditions.
Customer Support Specialist
Customer Service Associate Job 41 miles from Santaquin
Key Responsibilities:
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Morgan Stanley accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
Functional support areas include Morgan Stanley Cash Management products and services, (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Ability to contribute in a fast paced, team-oriented environment.
Aptitude to multi-task and adjust quickly to change in a busy financial service center
Member Service Representative
Customer Service Associate Job 41 miles from Santaquin
DUTIES and RESPONSIBILITIES:
• Providing dedicated one-on-one support for the client throughout the inheritance process leveraging effective relationship management skills
• Proactively communicating with clients by phone and or email to provide a high level of service, transparency, and empathy to clients and beneficiaries.
• Process & follow up client service requests to ensure completion in a timely manner
• Set appropriate expectations with clients and beneficiaries for requests, in line with internal Service Level Agreements, and ensure consistent follow-up
• Provide world class customer service to both internal and external clients in all interactions
• Research and resolve problems with both internal and external clients accurately and in a timely manner
• Leverage systems and ensure all case interactions are appropriately entered and documented
• Actively manage, monitor, and document daily case load by utilizing various technology resources
• Apply Firm verification policies for all clients to avoid identity theft and fraudulent activity
• Keep current on SEC/FINRA, Compliance and Firm guidelines and apply to processing and all interactions to ensure risk mitigation
• Other ad hoc duties as assigned Additional requirements may include: Series 7 and 66 required (or 63 & 65)
EDUCATION and or EXPERIENCE:
• College degree preferred
• 3-4 years financial services industry experience preferred including client service interactions, and knowledge of estates, trusts, and retirement plans, account opening and asset distribution processes
Knowledge/Skills:
• Basic clerical and administrative skills
• Effective written and verbal communication skills
• Excellent interpersonal and client service skills
• Organizational skills, attention to detail and excellent follow up skills
• Ability to research and resolve problems and service inquiries and escalate when appropriate
• Ability to efficiently handle a high volume of requests in a fast paced environment
• Strong computer skills including Microsoft Suite
• Basic knowledge of E*TRADE from systems and procedures
• Be self-motivated and able to work in a strong team and high activity environment.
Customer Service Associate
Customer Service Associate Job 30 miles from Santaquin
Trove Brands is a privately-held house of brands including BlenderBottle , Owala™, and Whiskware™. Our patented and best-selling products are designed to simplify and improve everyday life with leading-edge innovation, incomparable quality, and aspirational style.
A career at Trove Brands is not about punching the clock. It's about embracing exciting and fast-paced opportunities that sharpen your skills, drive innovation, and play an integral role in growing our global reach. Your work will not only impact the company, it will impact the lives of millions of people around the world. When you step up to a career at Trove, you step up to cutting-edge excellence. You sign up for bold action and invigorating synergy. You agree to face-and break through-new challenges every single day.
Job Description
As a Customer Service Associate, you'll work closely with customers across several brands
through email and chat. You will contribute to strengthening customer relationships by offering
unique perspectives and supportive interactions. Above all else, you'll be accountable for
providing accurate and timely information to customers in a kind, professional manner.
Every role at Trove Brands is critical to our successful functioning as a whole. Your specific responsibilities as a part of Team Trove will include:
Interact with customers across multiple communication channels
Analyze and improve connection performance
Recommend practice and policy improvements
Qualifications
We seek team members who are adept at contributing their personal expertise to a collaborative work environment. For this role, we're looking for someone with the following skills and experience:
Exceptional written and verbal communication skills
Experience in customer support
High attention to detail
Demonstrate the ability to innovate with limited resources
Able to tap into empathy and connect in meaningful ways
Additional Information
Our culture is passionate, entrepreneurial, and energetic. We value innovation through collaboration. And while we work smart and hard, we also connect and celebrate with equal gusto. We host team-building activities, athletic events, and seasonal celebrations to foster community and reward accomplishments. Bottom line? You'll love it here.
Among the many benefits our team members enjoy are:
401k package with employer matching
Full indoor basketball/volleyball court
Fully equipped fitness center (cardio, weights, functional fitness area, lockers and showers, etc.)
Yoga studio
Meditation/Nap room
And much more!
Trove Brands is an equal opportunity employer.
Phone calls regarding this position are not accepted.