Customer service associate jobs in Spokane Valley, WA - 351 jobs
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The Travelers Companies 4.4
Customer service associate job in Spokane Valley, WA
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
CustomerService
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$37,400.00 - $61,600.00
Target Openings
8
What Is the Opportunity?
Do you have a strong desire to help others? Can you provide a superior customer experience while maintaining a high level of professionalism and productivity? As the first contact for customers, agents, brokers and/or internal business partners, the Operations CustomerService team at Travelers play a key role in providing a positive experience. In the role of CustomerServiceAssociate, you will handle a high volume of customer inquiries, primarily via inbound calls, in an accurate and efficient manner while demonstrating empathy and resolving their needs. As you expand your communication, technical, and business knowledge you will have the opportunity to grow your career at Travelers. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration.
The Schedule:
Start Date: 3/23/26
Hybrid Work Arrangement: three days in office and two days remote (8:00am - 5:00pm PST. Monday - Friday.
Training: 3 months
Post Training schedule: 8:30am - 5:30pm PST Monday - Friday.
What Will You Do?
* Successfully complete applicable new hire training.
* Handle inbound inquiries from external customers and/or internal business partners via calls, emails, chats and/or other methods, taking the appropriate action, as needed. As you grow your knowledge and skills, you will increase the variety of interactions you are able to assist, which may include questions regarding quotes, policies, coverages, billing, audits, or application access/support.
* Build and maintain customer satisfaction and trust by actively listening to inquiries and effectively applying learned product, systems, and business area knowledge to educate and respond to the customer accurately and efficiently.
* Navigate multiple systems and platforms simultaneously while interacting with the customer.
* Adapt and modify communication style to provide a positive, consistent, empathetic, and thorough customer experience.
* Ensure accurate and comprehensive documentation of information, following the defined guidelines and procedures of the corresponding business area.
* May support departmental projects and initiatives and take on other developmental opportunities.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* Prior customerservice experience.
* Strong verbal and written communication skills with the ability to clearly convey information to various audiences while showing empathy and understanding of the customer's needs.
* Proficiency utilizing technology, including the ability to navigate across multiple systems simultaneously.
* Ability to analyze information and think critically to make informed decisions.
* Organizational and time management skills with the ability to handle shifting priorities in a high-volume, fast-paced environment.
* Flexibility and resiliency to navigate change.
* Desire to continuously acquire new skills and knowledge.
What is a Must Have?
* High school diploma or GED.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
$37.4k-61.6k yearly 11d ago
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Customer Experience Lead-Spokane Valley
Victoria's Secret 4.1
Customer service associate job in Spokane, WA
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $18.00
Maximum Salary: $22.50
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$18-22.5 hourly 24d ago
Retail Associate
Spokane Wa 3.5
Customer service associate job in Spokane, WA
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customerservice and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to CustomerService calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$36k-41k yearly est. Auto-Apply 60d+ ago
Customer Service Associate
Savers | Value Village
Customer service associate job in Spokane Valley, WA
Job Title: CustomerServiceAssociate . Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Performance Merit Increases
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our CustomerServiceAssociates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time CustomerServiceAssociates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Savers is an E-Verify employer
Location: 12205 E Sprague Ave, Spokane Valley, WA 99206
$28k-36k yearly est. 60d+ ago
Customer Service Associate
Savers/Value Village
Customer service associate job in Spokane, WA
at Savers / Value Village
Job Title: CustomerServiceAssociatePay Rate: Our starting pay ranges from $17.15 to $22.60 depending on job duty/position. Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions: At Savers / Value Village our CustomerServiceAssociates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time CustomerServiceAssociates. What you can expect:
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer Location: 708 W Boone, Spokane, WA 99201
$17.2-22.6 hourly Auto-Apply 60d+ ago
Overnight Customer Support Representative
Sound Telecom
Customer service associate job in Spokane, WA
Immediately hiring Overnight Customer Support Representatives!
Sound Telecom is looking for an Overnight Customer Support Representative to join our team! This position acts as an answering service receptionist for our medical and commercial clients, taking messages, light appointment setting and dispatching out critical needs to the appropriate contacts.
We have supportive and compassionate teams that are collaborative and dedicated in a fast paced environment. We focus on teamwork and exceeding our client's expectations. We are looking for a candidate with excellent communication skills and computer literacy for Onsite, Full Time shifts.
We provide all the training in a positive team environment designed for your success!
Your work will include:
Professionally handling incoming calls
Greeting callers with a polite and pleasant tone
Gathering and relaying required information
Verifying and entering information accurately into our system
Qualifications Needed:
A welcoming voice with an upbeat tone
Strong command of the English language with good spelling and grammar
Computer skills in a Windows based environment
Good attendance
The ability to type 35 words per minute or more
Availability to work one weekend day
Our benefits for Full Time Employees include:
Employee Stock Ownership
Full Medical, Dental, and Vision Benefits
Paid Vacation
Traditional 401K with company matching
Free Life Insurance policy
Legal Assistance
Experience Level: No Experience Needed
Compensation: $21 / Hour With Perfect Attendance
Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $18 / Hour.
Training will take place during daytime hours - Mon-Fri 8a-4:30p. When training is complete, you will move to your new set schedule.
Sound Telecom is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don't miss out on this opportunity - Apply Today!
$18-21 hourly 6d ago
Parent Engagement Specialist
College Success Foundation 4.3
Customer service associate job in Spokane, WA
SUMMARY: The Parent Engagement Specialist promotes direct enrollment in college by educating parents from diverse backgrounds about the college readiness and enrollment process. The Specialist helps parents of high school students build the knowledge and skills required to ensure they can help students make informed college choices. The Specialist will use both universal and targeted outreach to engage parents from diverse backgrounds. The Specialist will develop partnerships required to ensure parent engagement in CSF workshops and events.
This is a temporary position from September, 2021 to June 30, 2023
PRIMARY DUTIES AND RESPONSIBILITIES:
Implement a parent engagement plan that is aligned with CSF strategies and priorities to increase the number of students who enroll in college immediately following high school graduation.
Develop and conduct universal and targeted parent outreach strategies to maximize participation and engagement from diverse populations.
Build relationships with parents and families that fosters their ongoing engagement.
Partner with school and community partners to develop impactful parent outreach and engagement strategies.
Plan and deliver college and career workshops to parents that develop their knowledge and skills in what students need to be college and career ready.
Serve as a resource for families in need of support regarding the college readiness and enrollment process.
Develop and support parent's access to college and career resources and materials.
Work with school administrators and community partners to identify opportunities for collaboration.
Work in partnership with school staff, college partners and other college access programs to deliver services to parents.
Use work and time management tools to strengthen and maximize the delivery of services.
Collect and enter data to document college and career activities completed.
Performs other duties as assigned.
$40k-47k yearly est. 60d+ ago
Reservation Agent
Kalispel Tribe
Customer service associate job in Airway Heights, WA
Summary of Functions: Facilitate all calls coming to Northern Quest Resort & Casino and all activities relating to the PBX and Reservation center. Achieve results in accordance with the objectives, performance and quality standards established by Northern Quest Resort & Casino.
Essential Duties and Responsibilities
Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Resort and Casino Policies and Procedures.
Maintains a positive upbeat attitude, being highly “in tune” to guest questions and needs. Works to ensure that guest inquiries, concerns, or complaints are properly handled. Anticipates the guests' needs.
Answer all telephones within three rings.
Follow call scripting developed by Management staff and maintain proper call control.
Accepts all paging requests, delivers pages in a professional tone of voice.
Answer guest inquiries pertaining to the resort and casino, businesses owned/operated by the Kalispel Tribe, and local area information.
Fluent understanding of the organization's departments allowing for accurately guided call transfers.
Presents a friendly, professional, non-rushed approach when answering phones. Follows proper phone etiquette and consistently provides first-class guest experience.
Knowledgeable of all gaming, hotel, spa and salon amenities and terminology.
Have knowledge of the Camas Club and its policies and procedures.
Answer guest inquiries pertaining to the resort and casino, businesses owned/operated by the Kalispel Tribe, and local area information.
Obtain any information necessary to assist the guest quickly, accurately, and pleasantly.
Performs accurately, live wakeup calls in a timely manner.
Work with the hotel property software to maintain accurate reservation information for all guests.
Monitors the perpetual inventory of rooms to be sold at all times.
Create and confirm all reservations, including hotel and RV resort reservations.
Record Guest information accurately and prevent the creation of duplicate profiles.
Verify accuracy of guest reservations pertaining to billing, credit card transactions, and guest accounts.
Accept and accurately process guest credit card information, tournament registration and gift card purchases.
Provide anticipatory service in a thoughtful and intuitive way, notating special requests made by guests.
Accurately wrap up all Reservation calls.
Use proper interpersonal skills when engaging with customers and employees.
Provide exceptional service to customers and employees when performing job duties.
Conduct oneself in a professional and businesslike manner to reflect Northern Quest's high standard of excellence.
Works as a team with other associates to maintain the highest service standards available.
Share information with other departments to facilitate their successful performance.
Ensure guest confidentiality standards are followed.
Have knowledge of all hotel emergency procedures.
Comply with hotel safety and Loss Control Procedures.
Ensure control/protection of company assets.
Responsible for maintaining regular attendance and punctuality.
Maintain Four Diamond service standards.
Fulfill any reasonable work requested by a manager or Supervisor, completing it accurately and in a timely manner.
Fill in for any duties in the hotel as needed, including but not limited to the following: concierge duties, hotel front desk, and RV Resort front desk.
Duties, responsibilities, requirements, and expectations pertaining to this job are subject to change as needed.
May be required to be a panelist for the Internal Review Hearings.
This does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Education
High school diploma or general education degree (GED).
Experience
Three to six months' related experience and or/training; 1-2 years related college courses a plus.
Experience in a four star/four diamond hotel preferred.
Skills & Abilities
Must be computer literate with working knowledge of Microsoft programs and other computer software
Ability to type at least 40 wpm. (Test Required)
Highly articulate.
Ability to read and comprehend instructions, short correspondence, and memos.
Ability to write professional correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to multitask while speaking with guests.
Ability to handle high call volume with focus on available phone time.
Ability to deal with problems involving a few concrete variables in standardized situations, in a controlled and professional manner.
Ability to maintain effective working relationships with department heads and employees.
Excellent organizational, communication, and interpersonal skills.
Other Requirements
Ability to obtain and maintain a Kalispel Tribal Work Permit.
Work nights, weekends and holidays as required.
Physical Demands
Requires the ability to lift and/move objects weighing up to 20 pounds.
Constantly requires the ability to give and receive detailed information through verbal communication.
Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly.
Constantly requires working with fingers rather than the whole hand or arm.
Constantly requires repetitive movement of the wrists, hands, and/or fingers.
Often requires walking or moving about to accomplish tasks.
Frequently requires standing and/or sitting for sustained periods of time.
Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms.
Occasionally requires raising objects from a lower to a higher position or moving objects horizontally.
Occasionally requires stooping, which entails the use of the lower extremities and back muscles. Infrequently requires crouching.
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.
Work Environment
The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes, or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.
Hiring Preference
The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouses of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants.
General Sign-off & Disclaimers
The employee is expected to adhere to all company policies.
At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians.
Drug Testing: The Kalispel Tribe of Indians is a drug free workplace. All applicants are subject to drug testing at the time of hire and at unannounced times during employment.
Background Investigation: All candidates and employees may be subject to a background investigation.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
$29k-36k yearly est. 9d ago
Customer Service Coordinator
Pestco LLC
Customer service associate job in Post Falls, ID
Work. Grow. Build. Life.
PointePest is proud to be a part of the PestCo's family of companies:
Founded in late 2021, PestCo is one of the fastest growing Pest Control companies in the US. Through our leading brands, we offer single-family residential, multi-family residential and commercial pest control services in key markets across the US. PestCo continues to expand through acquisition and strong organic growth. We emphasize that outstanding people are the key to our success.
Location: Post Falls, ID
Position Type: Full-Time
Schedule: Monday-Friday
Key Responsibilities:
Manage incoming calls and customer inquiries.
Manage and maintain a customer “Sales lead” database.
Respond to routine customer questions and concerns promptly as needed.
Identify and assess customer inquiries to achieve customer satisfaction.
Education and Training provided on-the-job.
Maintain an efficient calendar of day-to-day activities.
Develop a strong knowledge of the company's products, processes, and services.
All duties for CustomerService Representative assigned by management.
Qualifications & Requirements:
High school diploma or equivalent.
Strong Communication skills effectively through verbal, written and in person.
Strong customerservice and in-person presentation skills.
Strong attention to detail and accurate record keeping.
Self-motivated and results driven.
Firm knowledge of Microsoft Word, Excel, PowerPoint, Mac
Pass a background check.
Pest Control experience preferred but not required.
Why Join the PestCo Team?
Comprehensive Benefit Plans:
Overtime, Commissions, and Bonuses (for applicable roles)
Paid Time Off, Paid Sick Time, & Paid Holidays
Medical, Dental, and Vision Insurance
Company Provided Life Insurance
401K - Employer Match
Health Savings Account (HSA) - Automatic Employer Contribution
Flexible Spending Account (FSA), Dependent Care FSA
Voluntary Life Insurance (Employee, Spouse & Child)
Voluntary Short-Term and Long-Term Disability
Voluntary Options (Accident, Critical Illness, and Hospital Indemnity Coverage)
Employee Assistance Program
PestCo Discounts Program (Included Child Care, Event Tickets, and thousands of Discounts!)
SmartDollar Financial Wellness Program
Educational Resources and Training provided on-the-job.
Medical Benefits are effective on the 1st of the month following the date of hire.
To learn more about PestCo Holdings LLC please visit pestcoholdings.com.
PestCo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$30k-38k yearly est. Auto-Apply 9d ago
Retail Associate
Coeur D'Alene Id 3.3
Customer service associate job in Coeur dAlene, ID
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customerservice and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to CustomerService calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$27k-33k yearly est. Auto-Apply 60d+ ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service associate job in Spokane, WA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$29k-34k yearly est. 8d ago
Showroom Retail Associate
Shabby Fabrics
Customer service associate job in Post Falls, ID
Since 2005, Shabby Fabrics has been spreading joy and creativity around the world! We're a global leader in the quilting industry, loved for our innovative designs, original artwork, and top-notch quality. Nestled in beautiful Post Falls, Idaho, our mission is simple: inspire creativity and brighten lives.
We're a team that values positivity, teamwork, and a drama-free workplace (yes, really!). Every person here is valued, and we work hard to make Shabby Fabrics a place people
love
to come to every day.
Why You'll Love This Role:
The Showroom Retail Associate is a key member of our retail team, responsible for creating an exceptional Showroom experience for every customer who visits. This role is highly hands-on and customer-focused, with responsibilities ranging from providing knowledgeable help on the sales floor to maintaining store cleanliness and completing purchases.
The ideal candidate is friendly, reliable, and proactive. Must be comfortable engaging shoppers, assisting with fabric selection, and pitching in with tasks during slower periods to support the overall business. This position is subject to a background check.
You will be a good fit if you can:
Deliver warm, knowledgeable, and enthusiastic customerservice that reflects the Shabby Fabrics brand.
Help customers find fabrics, kits, notions, and other products, offering creative suggestions and guidance when needed.
Assist with returns, exchanges, and basic issue resolution in a polite and professional manner.
Follow store opening and closing procedures as assigned.
Operate the cash register accurately, processing purchases, returns, and gift cards with attention to detail.
Help receive, process, and organize new inventory, including unpacking, tagging, folding, and stocking products.
Assist with merchandising by maintaining attractive displays and keeping products neat and well-stocked.
During slower periods, proactively support inventory processing and organizing tasks (cutting, folding, replenishing stock, etc.).
Qualifications & Requirements
Experience: Retail or customerservice experience preferred, especially in a craft, fabric, or specialty store environment.
Passion: An interest in fabric, quilting, sewing, or creative hobbies is highly preferred (hobbyists welcome!).
Skills:
Strong communication and customerservice skills
Ability to multitask and stay organized in a busy environment
Basic computer and POS familiarity (training provided)
Physical Requirements:
Must be able to stand for extended periods
Lift and carry up to 40 lbs
Perform physical tasks such as stocking, cleaning, organizing, and fabric cutting
Perks & Benefits
Competitive pay
401(k) with generous company match
Major Medical, Dental, Vision, and Life Insurance (waiting periods apply)
Paid Time Off, paid holidays, and paid breaks
Employee discount (yes, you'll want more fabric!)
Referral program
Employee Assistance Program
Overtime opportunities available
Job Type: Full-time and Part-Time Available
Work Location: In person
$27k-33k yearly est. Auto-Apply 60d+ ago
Customer Service Specialist 2 - Optical
State of Washington
Customer service associate job in Spokane, WA
Airway Heights Corrections Center Airway Heights, WA Correctional Industries (CI) within the Department of Corrections (DOC), is seeking a highly motivated and qualified individual to fill a full-time, non- permanent, CustomerService Specialist 2 (CSS2) position in Optical at Airway Heights Corrections Center in Airway Heights, WA. This position typically works Monday through Friday from 7:00 a.m. to 3:30 p.m.
In order to be considered for this position, please apply directly at ****************** to this announcement AND attach the following items to your application:
* A current resume (indicating your related experience).
* A letter of interest (preferably no more than two pages) describing how you meet the qualifications and why you are an ideal candidate for this position.
* Three (3) professional references.
We are looking for evidence in your application materials that you have the experience, skills, and abilities indicated in this job posting. Qualified applicants whose responses most closely match the requirements of this position may be invited to interview. Carefully review your application before submitting. All information may be verified, and documentation may be required.
Correctional Industries (CI) is a unique blend of business and government, using private industry tools and techniques to provide a public service. Operations within the state correctional facilities are supported by sales to state agencies, county and local governments, and not-for-profit organizations.
AGENCY PROFILE:
For information about the Correctional Industries located at Headquarters, please visit the Washington CI-Airway Heights Corrections Center webpage.
DOC OFFERS:
* Flexible schedules
* Comprehensive compensation packages
* Training and development opportunities
* The fulfillment of public service
Correctional Industries is committed to maintain and expand incarcerated working training programs which develop marketable skills, instill and promote work ethics, and reduce the tax burden of corrections. This position supports that objective by providing assistance and concern resolution to customers of the Correctional Industries Optical operation.
Duties include, but are not limited to:
Customer Account Maintenance / Data Entry:
* Organize and process CI optical scripts.
* Input and retrieval of customer orders that include names, personal identification, and prescription information.
* Creates and managers customer profiles while maintaining integrity of data and information while delivering specialized services
CI Optical Direct Customer Support:
* Liaison for detailed and technical order assistance for prescription eyeglass to providers for the CI Optical Lab.
* Performs a detailed review of all incoming request for accuracy to ensure program compliance to include but not limited to prescription information, ordering office, client information and program eligibility documentation.
* Provide interpretative assistance of the WA State Care Authority Vision Hardware Provider Guide in regards to prescription eyeglass with customer questions.
* Notify customers of the rejected orders.
* Determining procedural steps to bring resolution and communication results to customers.
* Provides agency interpretation and applies knowledge of laws, regulations, and processes in the resolution of inquiries, complains, and problems.
* Troubleshoot issues and resolve or recommend solution options.
* Independently resolves complaints, inquiries and client/customerservice problems by identifying issues while maintaining appropriate confidentiality.
* Provides open order status to customers when requested weekly.
* Performs other duties as requested.
Process product returns:
* Investigate, inspect return products for credit/restock, notify staff on returns, reviews, and process provider customer credits
Receive in and process contact lenses:
* Notify purchasing and file receiving documentation with purchase order.
Patient owned frames:
* Investigate, inspect, and process script for lab.
Required Qualifications:
* High school diploma or GED equivalent
* One year experience providing assistance to customers, regarding inquiries, complaints, or problems.
* Experience in the use of Microsoft Excel, Microsoft Word, and Microsoft Outlook.
* Willing and able to work in an adult correctional facility with incarcerated individuals
* Must be able to operate and use a multi-line phone system for extended periods.
Preferred/Desired Qualifications:
* An Associate's degree OR Bachelor's Degree from an accredited college or university whose accreditation is recognized by the U.S. Education and Council of Higher Education Accreditation
AND
* Two years of experience providing assistance to customers regarding inquiries, complaints or problems or equivalent experience
AND
* .Ability to operate and maintain printers, copies, fac machines and computers.
Special Requirements/Conditions of Employment:
* Maintain regular and reliable attendance.
* Complete a felony disclosure form prior to employment and submit to a criminal background check.
* Successfully complete, within mandated timeframes, employee orientation and all other mandatory annual, in-service and other required training.
* Provide physical residential address and home telephone number to the Department of Corrections.
* Become familiar and comply with all DOC policies and procedures and Collective Bargaining Agreements as applicable.
* This position is included in a union shop
* Submit to a drug testing in accordance with Collective Bargaining Agreement and agency policy.
* Must pass pre-employment UA test.
Mission: The mission of DOC is to improve public safety by positively changing lives.
Our Vision: Working together for safer communities
Our Commitment: To operate a safe and human corrections system and partner with others to transform lives for a better Washington.
For additional information about the agency, please visitdoc.wa.gov.
The DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
IMPORTANT NOTES:
* Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
Please note: Phone number AND email address are required for all professional references.
* A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
* Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
* We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
* Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
* Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
* Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
* This position may be represented by a union shop.
What We Offer:
As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:
* Remote/telework/flexible schedules (depending on position)
* Up to 25 paid vacations days a year
* 8 hours of paid sick leave per month
* 11 paid holidays a year
* Generous retirement plan
* Flex Spending Accounts
* Dependent Care Assistance
* Deferred Compensation and so much more!
* This position is eligible for the Public Employee's Retirement System (PERS): State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' website.
For questions about this recruitment, or to request reasonable accommodation in the application process, please email *************************** or give us a call at ************. For TTY service, please call the Washington Relay Service at 7-1-1 or **************.
$30k-39k yearly est. 9d ago
Budtender - Retail Associate
Cannabis & Glass
Customer service associate job in Spokane, WA
At Cannabis & Glass, we are passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. Our company embraces a culture that fosters growth and collaboration with a focus on delivering an outstanding customer experience. As the largest recreational dispensary chain in Eastern Washington and Oregon, Cannabis & Glass takes pride in offering the region's best cannabis prices and widest selection. With four dispensaries located in North Spokane, Spokane Valley, Liberty Lake, and Ontario, Oregon, we strive to be the top choice for cannabis consumers. Joining our team means being part of a thriving organization that consistently ranks among the top 10% highest grossing retailers in the state of Washington. Whether you are seeking a position at our retail stores or aiming for a senior corporate role, Cannabis & Glass provides diverse opportunities for professional growth and development. We're looking for professionals who take pride in their work, move with purpose, and thrive in fast-changing environments. The kind of people who hold themselves to high standards, think creatively, and find satisfaction in solving hard problems. When you join our team, you'll work alongside some of the most experienced leaders in the industry - professionals who share their knowledge freely and lead by example. You'll be challenged, supported, and trusted to take ownership of meaningful work that shapes the future of one of the fastest-growing industries in America.
Cannabis & Glass is looking to add knowledgeable Retail Associates to our team. Join the most exciting and fastest growing company in the industry! If you enjoy working with and talking about cannabis, this is the right job for you! Retail Associates enjoy a fun and collaborative environment with great tips, the largest discount on cannabis in the industry, and a generous incentive program!
Join our team today and start looking forward to coming to work doing something you love!
As a Retail Associate (Budtender), you are the face of the brand. You'll guide customers through product selection, offer cannabis education, and ensure an exceptional in-store experience. This is a customer-facing role perfect for someone passionate about cannabis, wellness, and retail service in a highly regulated environment.
Key Responsibilities:
CustomerService & Sales
Greet every customer warmly and professionally; build rapport and promote return visits
Provide expert guidance on product selection based on individual needs, preferences, and regulations
Educate customers on strain types, cannabinoid profiles, consumption methods, dosage, and product effects
Offer recommendations based on customer health goals, product availability, and state regulations
Promote loyalty programs, daily deals, and new product launches
Ensure all customers/patients have a valid ID and meet all eligibility requirements before purchasing
Point of Sale Transactions
Accurately process transactions through POS and seed-to-sale tracking systems
Handle financial transactions with integrity and accuracy
Follow all transaction limits, discounts, and promotional pricing protocols
Compliance & Documentation
Adhere strictly to all state cannabis laws and internal SOPs (including ID verification, purchase limits, packaging, and labeling)
Maintain confidentiality and HIPAA compliance when handling patient/customer information
Report discrepancies, compliance concerns, or suspicious activity to store leadership
Inventory & Merchandising
Assist with restocking, product rotation, and backstock organization
Maintain merchandising standards by keeping displays neat, full, and visually appealing
Verify accurate labeling and pricing on all retail products
Support cycle counts and inventory audits as needed
Store Presentation & Cleanliness
Ensure the sales floor, waiting area, restrooms, and break room remain clean and organized
Sanitize high-touch areas and workstations regularly
Follow store opening, closing, and cash-handling procedures
Qualifications:
Must be at least 21 years of age
High school diploma or equivalent required
1+ year of customerservice, hospitality, or retail experience; cannabis experience not required
Strong interpersonal and active listening skills
Basic math and computer skills; POS and inventory software experience a plus
Ability to work flexible hours including weekends, evenings, and holidays
This position requires the ability to perform essential job functions such as standing, walking, bending, climbing, and lifting up to 50 pounds regularly (up to 200 pounds with assistance), with or without reasonable accommodation
Must meet all state requirements for employment in a licensed cannabis facility
Benefits and Compensation:
Pay starts at $16.66/hr. - plus additional earnings from tips
Top-performing Retail Associates have the potential to earn $80 or more in tips per shift
Employee discount includes 50% off smokable cannabis products and exclusive discounts from top national retailers
Generous bonus structure
Health Benefits available, including both high-deductible and low-deductible plan options
Employee Assistance Program (EAP)
Paid Sick Leave (PSL)
Holiday Pay for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day
At Cannabis & Glass, we believe great teams are built on trust, initiative, and follow-through. We invest deeply in our people - providing mentorship, on-the-job training, and opportunities for advancement across multiple sectors of the cannabis industry.
Here, you'll be part of a high-performing culture that values precision, reliability, and continuous improvement. Every project is a chance to grow your skills, strengthen your leadership, and contribute to something that matters.
If you're driven, resourceful, and ready to make an impact, we want you on our team. Apply today and take the next step in your career with Cannabis & Glass!
$16.7 hourly Auto-Apply 4d ago
Spoko Two Rivers Retail Associate
Spokane Tribe-Spokane Reservation
Customer service associate job in Davenport, WA
MISSION
Our mission is to develop and engage in businesses that create sustainable economic development & employment opportunities for the Spokane Tribe. Engaging and supporting the local communities and Enterprise staff through business operations and outreach programs.
POSITION SUMMARY:
The Lead Retail Associate is responsible for ensuring and providing excellent customerservice, monitoring daily operations, delegating tasks to staff, planning daily activities, supervising food orders and/or services, maintaining adequate stock inventory, and ordering as needed.
ESSENTIAL DUTIES:
Provides top quality service to every customer in line with Spoko Fuel policies and procedures.
Conducts sales transactions quickly and accurately.
Performs duties displayed on Spoko Fuel cleaning and daily task lists; stocks and merchandises as instructed by management.
Accomplishes shift changes by documenting unit inventory counts of tobacco products and cash register counts at the beginning and end of every shift.
Proficient in using the handheld device for scanning invoices, fetching and sending invoices, and conducting the End of Year inventory process.
Completes OCEO dailies and SSCS dailies on a daily basis.
Takes measures to preserve the safety of employees and all others in the work location.
Verifies identification and completes documents for all Tribal and Inter-Tribal discounts.
Manages store inventory including completing orders, tracking, and ensuring appropriate levels are maintained for both fuel operations and store merchandise.
Ensures pricing and mark-ups are consistent with established guidelines & makes recommendations for adjustments thereto in the best interest of the business.
Establishes and maintains consistently high standards of customer care, customer relations, customerservice and vendor relations.
Ensures that all staff are current and up-to-date with safety certifications and training, i.e., UST Training, First Aid, Counterfeit money, etc.
Records, documents, and reconciles daily, weekly, and monthly store and fuel sales.
Monitors fuel costs and street prices to maximize profits and maintain fuel volumes as needed.
Performs monthly/yearly inventories of supplies, stock, and merchandise.
Tracks and maintains all crew access codes/standards, i.e., safe codes, POS codes, POS overages/shortages, safe counts, cleaning checklist, In-House Account Processes, etc.
Stamps and Codes invoices accurately and delivers them promptly to Accounting for payment.
Establishes co-operative vendor relations and supply chain management.
Sorts and redeems customer coupons for reimbursement.
Manages and supervises daily activities of employees.
Manages product storage, maintenance, and rotation activities to avoid any damage or spoilage.
Assists in preparation of inventory and sales budgets.
Analyzes profit and loss statements and recommends improvements to meet department goals.
Schedules and assigns work for associates on a daily basis.
Assists in interviewing, hiring, and training associates.
Trains and develops staff in daily operations of the convenience store and gas station, as well as on company policies, sales guidelines, portion control, and safe food handling practices.
Ensures employees follow company policies and store rules.
Coordinates with employees to operate the Deli store to achieve sales goals.
Develops sales promotion programs to attract more customers.
Ensures that products are properly labeled with prices and dates.
Monitors and maintains stock inventory levels to avoid over and under stock problems.
Interacts politely with clients while solving problems related to sales, dissatisfied service, and issues regarding store operation.
Operates machines and equipment safely and wears required safety equipment as necessary.
Receives, unloads, and stocks store items as needed.
Maintains facility in neat, clean, and safe manner in line with industry best practices.
Attends and/or facilitates all mandatory meetings and training.
Maintains confidentiality at all times.
Maintains awareness and sensitivity to Native American Culture.
Performs other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Qualifications
POSITION REQUIREMENTS:
Must be at least 21 years of age.
Have and maintain a valid driver's license and meet Tribal Insurance requirements.
Must be able to obtain an Underground Storage Tank Class C Certification within 14 days of employment, as required.
Must possess or obtain a valid food handlers' card, as required.
Knowledge of how to properly make a spreadsheet for weighted averages for items including fuel and tobacco.
Knowledge of processing invoices in SSCS and being able to properly train other employees in these processes as well.
Proficiency with Microsoft Office programs such as Excel and Word.
Dependable with strong work ethic, integrity, and composure in stressful situations.
Self-motivated and able to work independently without direct supervision.
Great communication skills, both verbal and written.
Detail oriented and thorough in completing work tasks.
Excellent interpersonal and team-building skills.
Ability to work flexible shifts (all days of the week) and hours, holidays, and special events.
Strong teamwork and communication skills, adept at both receiving and delivering instructions.
Ability to follow all safety guidelines and be familiar with and follow all Tribal, Federal, and applicable Washington State laws in regard to food service sales and handling of food products in regard to food allergies, gluten safe and cross contamination as well as laws pertaining to convenience store operations.
EDUCATION and/or EXPERIENCE
Required: High School diploma or GED; two years' experience in a customerservice role; two years of cash handling experience.
Preferred: Experience with SSCS.
SUPERVISORY CONTROL
None
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the essential functions of this position, employees will be required to:
Stand for long periods of time without defined break periods and working unaccompanied.
Occasionally may be required to work extended shifts of twelve (12) hours or more, on an as needed basis and determined by business needs.
Frequent bending, twisting, and lifting in narrow spaces.
Must be able to safely lift up to 50 lbs.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the essential functions of this position, employees may be exposed to the following conditions:
Must be able to work in adverse weather conditions, exposure to hot, cold, wet, humid, or windy conditions.
Exposure to constant or intermittent sounds or a pitch or level sufficient to cause marked distraction or possible hearing loss.
Must wear appropriate personal safety gear.
DISCLAIMER
Spokane Tribal Enterprises reserves the right to hire according to its Indian Preference Policy. All applicants are subject to a pre-employment drug screening and background investigation. All positions with the Spokane Tribal Enterprises are subject to a 90-day orientation period.
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain nor is it to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.
$32k-39k yearly est. 16d ago
Registered Client Associate
W.F. Young 3.5
Customer service associate job in Spokane, WA
About this role:
Wells Fargo is seeking a Registered Client Associate in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role you will:
Assist Financial Advisor(s) with sales, service and operational related activities such as providing service to clients via telephone, direct interaction and/or written correspondence
Facilitate Financial Advisor and client requests for account related information and/or quotes, scheduling and preparing for appointments with new or prospective clients
Establish and service client accounts, prepare forms, research account inquiries and/or issues
May also perform various administrative functions for the Financial Advisor(s) and Branch Management including, but not limited to, tracking referrals, coordinating and executing marketing campaigns, establishing and maintaining files to meet the firm's regulatory requirements, and establishing and maintaining filing and record keeping necessary to support efforts to service and grow client relationships
When applicable, acts as the liaison for all referral sources by reviewing paperwork for completeness and forwarding to management for review
Required Qualifications:
2+ years of Brokerage and Client Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
US only: Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration
Desired Qualifications:
Brokerage client support experience
Administrative support experience in financial services
Experience interacting directly with customers
Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
Client service focus with the ability to listen to customer needs and recommend solutions
Ability to prioritize work, meet deadlines, achieve goals, and work in a dynamic and complex environment
Job Expectations:
US only: Obtaining and/or maintaining appropriate FINRA license(s) is required for ongoing employment in this position. Compliance with state law registration and licensing requirements is mandatory. In addition to state registration and licensing requirements, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA licensing review process at the time of offer acceptance. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite is required
Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents.
This position is not eligible for Visa sponsorship.
Posting locations:
41 W Riverside Ave Spokane, Washington 99201
2100 Northwest Blvd Ste 180 Coeur D'Alene, Idaho 83814
1800 S Russell St Missoula, Montana 59801
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$25.48 - $41.83
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date:
6 Feb 2026
*
Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$43k-51k yearly est. Auto-Apply 4d ago
Registered Client Associate
Wells Fargo 4.6
Customer service associate job in Coeur dAlene, ID
**About this role:** Wells Fargo is seeking a Registered Client Associate in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisions at wellsfargojobs.com (********************************************* .
**In this role you will:**
+ Assist Financial Advisor(s) with sales, service and operational related activities such as providing service to clients via telephone, direct interaction and/or written correspondence
+ Facilitate Financial Advisor and client requests for account related information and/or quotes, scheduling and preparing for appointments with new or prospective clients
+ Establish and service client accounts, prepare forms, research account inquiries and/or issues
+ May also perform various administrative functions for the Financial Advisor(s) and Branch Management including, but not limited to, tracking referrals, coordinating and executing marketing campaigns, establishing and maintaining files to meet the firm's regulatory requirements, and establishing and maintaining filing and record keeping necessary to support efforts to service and grow client relationships
+ When applicable, acts as the liaison for all referral sources by reviewing paperwork for completeness and forwarding to management for review
**Required Qualifications:**
+ 2+ years of Brokerage and Client Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
+ US only: Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration
**Desired Qualifications:**
+ Brokerage client support experience
+ Administrative support experience in financial services
+ Experience interacting directly with customers
+ Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
+ Client service focus with the ability to listen to customer needs and recommend solutions
+ Ability to prioritize work, meet deadlines, achieve goals, and work in a dynamic and complex environment
**Job Expectations:**
+ US only: Obtaining and/or maintaining appropriate FINRA license(s) is required for ongoing employment in this position. Compliance with state law registration and licensing requirements is mandatory. In addition to state registration and licensing requirements, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA licensing review process at the time of offer acceptance. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite is required
+ Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
+ This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents.
+ This position is not eligible for Visa sponsorship.
**Posting locations:**
+ 41 W Riverside Ave Spokane, Washington 99201
+ 2100 Northwest Blvd Ste 180 Coeur D'Alene, Idaho 83814
+ 1800 S Russell St Missoula, Montana 59801
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$25.48 - $41.83
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
6 Feb 2026
***** **_Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-515723
$34k-41k yearly est. 3d ago
Select Business Insurance Customer Service Associate
Travelers Insurance Company 4.4
Customer service associate job in Spokane Valley, WA
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
CustomerService
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$37,400.00 - $61,600.00
**Target Openings**
8
**What Is the Opportunity?**
Do you have a strong desire to help others? Can you provide a superior customer experience while maintaining a high level of professionalism and productivity? As the first contact for customers, agents, brokers and/or internal business partners, the Operations CustomerService team at Travelers play a key role in providing a positive experience. In the role of CustomerServiceAssociate, you will handle a high volume of customer inquiries, primarily via inbound calls, in an accurate and efficient manner while demonstrating empathy and resolving their needs. As you expand your communication, technical, and business knowledge you will have the opportunity to grow your career at Travelers. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration.
The Schedule:
Start Date: 3/23/26
Hybrid Work Arrangement: three days in office and two days remote (8:00am - 5:00pm PST. Monday - Friday.
Training: 3 months
Post Training schedule: 8:30am - 5:30pm PST Monday - Friday.
**What Will You Do?**
+ Successfully complete applicable new hire training.
+ Handle inbound inquiries from external customers and/or internal business partners via calls, emails, chats and/or other methods, taking the appropriate action, as needed. As you grow your knowledge and skills, you will increase the variety of interactions you are able to assist, which may include questions regarding quotes, policies, coverages, billing, audits, or application access/support.
+ Build and maintain customer satisfaction and trust by actively listening to inquiries and effectively applying learned product, systems, and business area knowledge to educate and respond to the customer accurately and efficiently.
+ Navigate multiple systems and platforms simultaneously while interacting with the customer.
+ Adapt and modify communication style to provide a positive, consistent, empathetic, and thorough customer experience.
+ Ensure accurate and comprehensive documentation of information, following the defined guidelines and procedures of the corresponding business area.
+ May support departmental projects and initiatives and take on other developmental opportunities.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Prior customerservice experience.
+ Strong verbal and written communication skills with the ability to clearly convey information to various audiences while showing empathy and understanding of the customer's needs.
+ Proficiency utilizing technology, including the ability to navigate across multiple systems simultaneously.
+ Ability to analyze information and think critically to make informed decisions.
+ Organizational and time management skills with the ability to handle shifting priorities in a high-volume, fast-paced environment.
+ Flexibility and resiliency to navigate change.
+ Desire to continuously acquire new skills and knowledge.
**What is a Must Have?**
+ High school diploma or GED.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$37.4k-61.6k yearly 11d ago
Customer Support Representative
Sound Telecom
Customer service associate job in Spokane, WA
Job Description
Immediately hiring Overnight Customer Support Representatives!
Sound Telecom is looking for an Overnight Customer Support Representative to join our team! This position acts as an answering service receptionist for our medical and commercial clients, taking messages, light appointment setting and dispatching out critical needs to the appropriate contacts.
We have supportive and compassionate teams that are collaborative and dedicated in a fast paced environment. We focus on teamwork and exceeding our client's expectations. We are looking for a candidate with excellent communication skills and computer literacy for Onsite, Full Time shifts.
We provide all the training in a positive team environment designed for your success!
Your work will include:
Professionally handling incoming calls
Greeting callers with a polite and pleasant tone
Gathering and relaying required information
Verifying and entering information accurately into our system
Qualifications Needed:
A welcoming voice with an upbeat tone
Strong command of the English language with good spelling and grammar
Computer skills in a Windows based environment
Good attendance
The ability to type 35 words per minute or more
Availability to work one weekend day
Our benefits for Full Time Employees include:
Employee Stock Ownership
Full Medical, Dental, and Vision Benefits
Paid Vacation
Traditional 401K with company matching
Free Life Insurance policy
Legal Assistance
Experience Level: No Experience Needed
Compensation: $21 / Hour With Perfect Attendance
Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $18 / Hour.
Training will take place during daytime hours - Mon-Fri 8a-4:30p. When training is complete, you will move to your new set schedule.
Sound Telecom is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don't miss out on this opportunity - Apply Today!
Job Posted by ApplicantPro
$18-21 hourly 5d ago
Customer Service Associate
Savers | Value Village
Customer service associate job in Spokane, WA
**Job Title: CustomerServiceAssociate** . **Savers Benefits** Geographic & job eligibility rules may apply **Healthcare Plans** Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
**Paid Time Off**
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
**Team member discounts**
Up to 50% off store merchandise
**Flexible spending accounts**
Use pre-tax dollars for eligible health and day care expenses
**Employee Assistance Program (EAP)**
A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
**Retirement Plan**
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
**Life insurance**
Company provided peace of mind and the option to purchase a supplemental plan
**Additional Benefits**
Performance Merit Increases
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our CustomerServiceAssociates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time CustomerServiceAssociates.
**What you can expect:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Savers is an E-Verify employer
Location: 708 W Boone, Spokane, WA 99201
How much does a customer service associate earn in Spokane Valley, WA?
The average customer service associate in Spokane Valley, WA earns between $24,000 and $41,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in Spokane Valley, WA
$32,000
What are the biggest employers of Customer Service Associates in Spokane Valley, WA?
The biggest employers of Customer Service Associates in Spokane Valley, WA are: