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Customer service associate jobs in Springfield, MO

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  • Agent Services Representative

    Reecenichols Real Estate 4.0company rating

    Customer service associate job in Springfield, MO

    This is an existing opportunity to enter the fast-paced real estate environment as a concierge Agent Services Representative. This role works closely with office brokers and top-producing agents and teams. This position provides sales associates with marketing and administrative support through creation of promotional pieces, broker price opinions, database search capabilities, agent website maintenance, client correspondence and by providing general office and computer assistance. Job Duties and Responsibilities (Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations. Create brochures, flyers/postcards, marketing materials, and other promotional pieces; Comparative Market Analysis (CMA) and Brokers Price Opinion (BPO). May create letters to clients, presentation materials, sales associate introduction cards, and prepare buyers and sellers guides. (60-80%) Set up and update client and customer sphere of influence databases; and create farming database for sales associates. Maintain internet by updating company website and sales associate's personal websites/pages. May perform data input, maintain and monitor data files, create files and documents and produce reports. (10-20%) Provide administrative and clerical support to management and sales associates which may include: assisting sales associates with sending and receiving company e-mails, providing computer assistance, handling written correspondence, ensuring forms are stocked, answer phones, greet visitors, route mail, prepare schedules and maintain accurate billing records. (10-15%) May assist agents with setting marketing plans and organizing and facilitating agent training activities. (5-10%) Assist new agents in setting up their office, getting into MLS, training on computers and office equipment. May assist with license transfer or annual license renewal. (5-10%) May serve as back-up to other office staff. (5-10%) Perform any additional responsibilities as requested or assigned. (0- 5%) Performance Expectations Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management. Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism. Establish and maintain positive and productive work relationships with all staff, customers and business partners. Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development. Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities. Qualifications Education: Minimum of high school diploma or the equivalent. Secondary education preferred. Experience: One to three years clerical or administrative experience. Marketing and social platforms experience preferred. Real estate knowledge preferred. Knowledge and Skills: Knowledge of real estate, title and/or mortgage business preferred. Strong computer/technology skills: proficient in Microsoft Office and Canva products. Must possess strong organizational skills; ability to multi-task; accuracy/quality; detail-oriented. Strong interpersonal skills, a customer service focus and the ability to work as a member in a team-oriented environment. Effective analytical and problem-solving skills. Attention to details. Demonstrated verbal and written communication skills including presentation ability. Other (licenses, certifications, schedule flexibility/OT, travel, etc.): NA We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP) Equal Opportunity Employer
    $27k-35k yearly est. 5d ago
  • Contact Center Specialist III

    Coxhealth 4.7company rating

    Customer service associate job in Springfield, MO

    :The Contact Center Specialist III is responsible for managing interactions with consumers to ensure high level of customer service. Key responsibilities include answering consumer inquires, directing them to the appropriate department, centralized scheduling services for clinics, collecting appropriate patient information to hand off to clinical teams, and other duties related to ensure patients can easily access their provider(s). Education: Required: High school diploma or Equivalent Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. Experience: Required: 1 year customer service experience Required: 1 year competency completed in Contact Center Specialist II role or equivalent skills Preferred: 3+ year customer service experience, healthcare experience, and/or call center experience Skills: Outstanding written verbal communication skills Strong customer services skills that demonstrate empathy, kindness, safety, and compassion Problem solving skills to analyze and respond to consumer inquires Ability to work independently and as a member of a team Possess excellent time management skills Professional written and verbal communication skills Proficient in Microsoft Office Programs as well as healthcare xevrcyc related programs Ability to multi-task, manage call volume and prioritize patient needs Ability to make timely decisions and provide best possible outcome Understanding of medical terminology Collect and communicate clinical requests of patient to clinical teams Competency in required skills as a Contact Center Specialist II or equivalent skills Licensure/Certification/Registration: N/A
    $32k-37k yearly est. 2d ago
  • Sign and Graphics Production, Customer Service, Training Incl

    Fastsigns 4.1company rating

    Customer service associate job in Springfield, MO

    Graphics and Sign Specialists work in a dynamic, creative and fast-paced environment to create and assemble sign and graphic products for many different business applications. Creative work is performed within the FASTSIGNS Center sign production area that is fully equipped with top-of-the-line sign-making equipment. No prior Graphics Design experience required, but basic computer skills are necessary. Position requirements include cutting printed graphics using a variety of wall cutters, saws, and Exacto blades, as well as applying the product to substrates. The Production Specialist may be required to work in the field performing installations to vehicles, and building interiors and exteriors using a ladder or mechanical lift system. Careful attention to detail utilizing work orders that outline specifics for each custom order is paramount. Cross training into the operation of laser and rotary engravers as well as wide format digital full color printing is preferred as you progress. The ideal candidate will be self-motivated, with problem-solving skills who pays very close attention to accuracy and detail. Comprehensive training in all aspects of this position will be provided. If this describes you, we encourage you to apply!
    $30k-35k yearly est. 42d ago
  • Customer Service and Sales Associate

    Hertz 4.3company rating

    Customer service associate job in Springfield, MO

    The Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer's travel and insurance replacements needs. Wage: $17.00/hr For full-time opportunities Hertz also provides world class benefits, which include: Medical, Dental, and Vision Insurance Life Insurance Paid Time Off 401(k) Retirement Plan Employee Discounts Responsibility of a Sales and Service Associate includes: Effectively communicate and offer ancillary products and services to enhance customer's travel experience. Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells. Achieve personal sales goals while supporting the goals of the team. Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience. Convert phone shops to reservations and rentals Creating a positive customer service experience by listening to and identifying customer needs Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking. Assist customers with various post rental inquiries that involve the rental and billing process. Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls. Skills/Experience: Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply. Have the competitive drive and confidence to succeed in a commission-based environment. Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills. Demonstrate sales, professionalism and interpersonal skills. Show a high level of ownership, accountability and initiative. Show proven experience of working well within a team. Work flexible shifts including weekends and holidays; and work overtime as required. Work outdoors during all weather conditions. Stand for long periods of time. Qualified applicants will have the following: A valid driver's license with record in good standing Ability to drive and operate vehicles Fluency in English 1-2 years of customer service and sales experience. Physical Requirements: Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.
    $17 hourly Auto-Apply 4d ago
  • Customer Service Advisor

    Radius Recycling

    Customer service associate job in Springfield, MO

    Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Essential Functions: Promote the Pick-n-Pull Safety Culture. Be a team player. Work as a member of the team to help the team achieve its goals. Maintain a high level of integrity. Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc. Follow all company policies and procedures. Identify when customer interaction requires assistance from management. Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. Additional duties as assigned. Qualifications: Must work safely at all times. Must have good people skills with an outgoing friendly positive attitude. Able to work retail hours including overtime, weekends and holidays. Must have reliable means of transportation. Must be able to read, write, and speak in the English language. Bilingual in Spanish a plus, but not required. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties. Vision must be sufficient to perform job functions safely as described above. Able to work on feet (stand and walk) for assigned work shift. Job Conditions: Exposure on a regular basis to outdoor weather conditions. Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
    $26k-34k yearly est. 60d+ ago
  • Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC

    Customer service associate job in Springfield, MO

    Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $26k-34k yearly est. 4d ago
  • Supervisor, Customer Services

    Envoy Air Inc. 4.0company rating

    Customer service associate job in Springfield, MO

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video #envoyoversight Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license or passport; some license restrictions may prohibit a candidate from being considered for this role. Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. We can recommend jobs specifically for you! Click here to get started.
    $31k-39k yearly est. Auto-Apply 60d+ ago
  • Customer Service Attendant (PT)

    Blue Iguana Car Wash

    Customer service associate job in Springfield, MO

    Job DescriptionJob Title: Car Wash Customer Service Attendant/Advisor Who you are: You are an initiative-taking, assertive take-charge person who loves to meet and talk to new people every day. Being face-to-face with a new customer every minute is your happy place. The opportunity: You will greet all new non-wash club members at one of our state-of-the-art locations in and around the Springfield, MO area. You'll be provided with Customer Service, Product Knowledge and Sales training. We'd love for you to become the new top Service Advisor in our company and earn handsomely while doing so! Part-time and Full-time attendants have the potential to earn over $20 an hour with commission and other bonuses! Who we are: We are the largest locally owned Express Car Wash chain in the area. We want to serve our local community with a smile, while cleaning up the area cars, one-at-a-time! What you'll do: You are the front lines and the first smile a customer will see from our company! You will greet all our soon-to-be-raving fans at a location around Springfield. You will convert them to “Raving Fans” and turn them into loyal Unlimited Wash Club customers. Must haves for candidates: A smile and attitude that lights up the room when you walk in. A passion for serving the customer with a smile. Amazing verbal skills that put people at ease when you speak. Nice to have in a candidate: Previous sales experience. Knowledge of and experience in world class customer service. Details: PT and FT hours are available. Hourly pay plus bonus $ for every new “raving fan” aka new Wash Club member, you convert! To apply: Record a 1-minute video introducing yourself and explain why you're a good fit. Email to ***************** Complete the application and attach your resume and any relevant information at BlueIguana.jobs. Powered by JazzHR K5fCiI46gT
    $20 hourly Easy Apply 30d ago
  • Retail Associate

    South Springfield Mo 3.6company rating

    Customer service associate job in Springfield, MO

    GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $25k-28k yearly est. Auto-Apply 60d+ ago
  • 2nd Shift Service Writer

    Tlgpeterbilt

    Customer service associate job in Springfield, MO

    The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person will assist in the coordination and communications of the service department as well as perform a variety of tasks with the warranty department. What We Offer: Paid Time Off Paid Holidays Medical, Dental and Basic Life 401K with employer contribution Bi-weekly Pay Schedule Opportunity for advancement and Career Development Responsibilities: Open and close work orders providing as much information as possible. Record, adjust and report mechanics time for work orders and payroll. Help cover phone calls for the Service Department. Try to resolve customer complaints. Schedule appointments. Supervise and assist technicians with the diagnosis and repairs of their jobs. Assist with warranty repair paper flow. Check in new trucks delivered to the shop and complete the proper forms. Consult with the parts department on special order parts and sublet repairs. Instruct the following shift's service writer on any special instructions and appointments. Keep Service Manager informed of all customer complaints and technician problems. Perform other duties as assigned. Qualifications: Should possess a High School Diploma. A College degree or a certificate from a trade school is preferred, but not required. Experience in dealership service shop environment is strongly preferred but not required. *Please note this is a safety-sensitive position The Larson Group Peterbilt is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. We encourage individuals from all backgrounds to apply for our open positions, as we believe that a diverse workforce enhances our ability to serve our customers and community. Applicants who require an accommodation to participate in the job application or hiring process should contact ************************.
    $28k-45k yearly est. 1d ago
  • 2nd Shift Service Writer

    Decisiv 4.1company rating

    Customer service associate job in Springfield, MO

    The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person will assist in the coordination and communications of the service department as well as perform a variety of tasks with the warranty department. What We Offer: Paid Time Off Paid Holidays Medical, Dental and Basic Life 401K with employer contribution Bi-weekly Pay Schedule Opportunity for advancement and Career Development Responsibilities: Open and close work orders providing as much information as possible. Record, adjust and report mechanics time for work orders and payroll. Help cover phone calls for the Service Department. Try to resolve customer complaints. Schedule appointments. Supervise and assist technicians with the diagnosis and repairs of their jobs. Assist with warranty repair paper flow. Check in new trucks delivered to the shop and complete the proper forms. Consult with the parts department on special order parts and sublet repairs. Instruct the following shift's service writer on any special instructions and appointments. Keep Service Manager informed of all customer complaints and technician problems. Perform other duties as assigned. Qualifications: Should possess a High School Diploma. A College degree or a certificate from a trade school is preferred, but not required. Experience in dealership service shop environment is strongly preferred but not required. *Please note this is a safety-sensitive position The Larson Group Peterbilt is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. We encourage individuals from all backgrounds to apply for our open positions, as we believe that a diverse workforce enhances our ability to serve our customers and community. Applicants who require an accommodation to participate in the job application or hiring process should contact ************************.
    $27k-35k yearly est. 1d ago
  • AHR MO Reservations Agent

    American Heritage Companies 4.3company rating

    Customer service associate job in Branson, MO

    Job Details BRANSON, MO Seasonal $15.00 - $20.00 HourlyDescription Division/Department: Branson Scenic Railway/Reservations Job Title: Reservations Agent Reports To: Reservations Manager Non-Exempt/Hourly Classification: Seasonal Compensation: $15 - $20 Job Summary: The Reservations Agent position serves as the initial point of contact for our guests- assisting in providing information about ticket options, departure times, train history and general trip planning to our guests. We seek individuals who are committed to the highest level of customer service, efficient at handling multiple tasks concurrently, and that excel in a fast-paced, fun environment. Essential Duties and Responsibilities: Assist customers with selecting reservations by providing them thorough explanations of departure times, trip options and special offers. Answer questions about the Branson Scenic Railway history, route and ride while offering guidance on appropriate clothing and/or supplies guests should bring when booking a trip. Work in ticket window to assist guests, sell tickets, provide will-call bookings. Process reservation requests made in person, via phone or online through the company ticket software. Assist with stocking of brochures or other marketing materials within the depot. Other duties as assigned. Qualifications Education, Skill & Experience: Strong computer skills and ability to multitask, required Experience working in reservations, call-centers, hotel or other related fields strongly preferred Commitment and proven record of providing high customer-service to varied clientele a must Ability to work in fast-paced environment, in close quarters, and among large staff Cash handling experience with a focus on accuracy, required Work Environment: Standing, sitting for 8 to 10 hours per shift Walking in and around industrial/railroad environment on uneven surfaces Occasional bending, twisting, lifting up to 25 pounds
    $23k-26k yearly est. 57d ago
  • Branson Reservationist and Administrator

    Discover Branson

    Customer service associate job in Branson, MO

    Branson, MO Travel Reservationist and Administrator Full Job Description Purpose of Position: Assist the Operations Manager in overseeing Guest Services and customer reservations. This position includes answering phone calls, assisting customers, selling tickets, data entering vacation details, reserving shows, hotels and other vacation items. Customer service is our #1 priority - experience the difference working with an A+ rated and BBB Accredited company that began in 1982. Enjoy an extremely experienced leadership team that provides freedom and flexibility to anyone willing to work hard and excel in all aspects of the position. This position offers an hourly wage with aggressive commissions and has potential for salary and incentives. Full benefits available after 60 days - including Major Medical, Dental, Vision, Life, Matching 401k (12 months), special considerations at local attractions, shows and activities. Job Summary for Branson Travel Reservationist and Administrator position: The Quick Job Pitch - This position requires a strong knowledge of Branson, Shows, Atttractions, Things to Do and general sales and booking concepts, as they related to Branson, Missouri. We work hard and thus multi-tasking and ability to be versatile as it relates to Branson vacation booking, timeshare & travel club booking, as well as general understanding of the Branson travel industry. Sky is the limit on the position. Duties & Responsibilities Responsible for assisting the Director of Operations by providing cooperative leadership and managing processes to ensure and maintain all company expectations are met regarding quality, service, profit, and teamwork. Assist in promoting, developing and maintaining a work environment that provides an exceptional Guest service experience for both team members and Guests. Assist with operating Reservations and admin with organization and commitment to excellence. Assists in ensuring all updates and policies are consistently communicated and followed. Maintains a high standard of integrity, service, and hospitality at all times with team members, customers and co-workers. Develops strong customer relations through frequent communication, professional, courteous and ethical interpersonal interactions. Develops customer profiles and maintains an effective trace system, including dates and references, in order to best meet client needs, resulting in superior account services and increased revenues. Assists in ensuring that customers are 100% satisfied with their vacation experience. Experience, Skills, and Education Requires a knowledge of business leadership etiquette, principles and practices. Requires the ability to speak English and communicate clearly and effectively, both orally and in writing. Effective communication includes the ability to handle team member and guests' issues with finesse and professionalism. Requires ability to relate and interact with people in a warm, friendly and professional manner. Requires solid proficiency in computer skills, composition of letters and reports, and a keen attention to detail. Requires the ability to handle multiple tasks simultaneously and efficiently. Ability to work on at least 1 weekend day Ability to be "on-call". A Desire and Drive to succeed and win the day. Apply in person at the following location: Discover Branson Visitor's Center 1105 W. 76 Country Blvd Branson, MO 65616
    $19k-25k yearly est. 60d+ ago
  • Contact Center Specialist II

    Coxhealth 4.7company rating

    Customer service associate job in Springfield, MO

    :The Contact Center Specialist II is responsible for managing interactions with consumers to ensure high level of customer service. Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly. Key responsibilities include answering consumer inquires, directing them to the appropriate department, centralized scheduling services for clinics, and other duties related to ensure patients can easily access their provider(s). Education: • Required: High school diploma or Equivalent Experience: • Required: 1-year customer service experience and/or competency completed in Contact Center Specialist I role for a minimum of 6 months or equivalent skills. • Preferred: 2+ year customer service experience, healthcare experience, and/or call center experience Skills: • Strong customer services skills that demonstrate empathy, kindness, safety, and compassion • Problem solving skills to analyze and respond to consumer inquires • Ability to work independently and as a member of a team • Possess excellent time management skills • Professional written and verbal communication skills xevrcyc • Proficient in Microsoft Office Programs as well as healthcare related programs • Ability to multi-task, manage call volume and prioritize patient needs • Ability to make timely decisions and provide best possible outcome • Competency in required skills as a Contact Center Specialist I or equivalent skills Licensure/Certification/Registration: N/A
    $32k-37k yearly est. 2d ago
  • Marketing, Inside Sales and Customer Service

    Fastsigns 4.1company rating

    Customer service associate job in Springfield, MO

    Benefits: Competitive salary Opportunity for advancement Paid time off Training & development 35 year established sign company is seeking a marketing and customer service/sales employee. You will work both independently and also closely with the assistant manager in implementing a variety of marketing strategies and directions. Extensive phone work with existing and potential new customers, staying up to date with posting information and completion photos of work the company has finished on social media. Following up on past due accounts, answering new product inquiries and quote requests from walk in customers, telephone orders, and email requests. Investigating new business licenses with different cities and then reaching out to those companies to provide products for their new venture. Filing completed daily invoices, submitting detailed permits with planning and zoning for new projets the company is working on. All these things are currently being done however increased sales volume is requiring a more dedicated individual for these tasks. Depending on the applicant this might be a part time position or a full time position. Compensation: $16.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $16 hourly Auto-Apply 60d+ ago
  • Customer Service and Sales Associate

    The Hertz Corporation 4.3company rating

    Customer service associate job in Springfield, MO

    The **Customer Service and Sales Associate** is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer's travel and insurance replacements needs. Wage: $17.00/hr For full-time opportunities Hertz also provides world class benefits, which include: + Medical, Dental, and Vision Insurance + Life Insurance + Paid Time Off + 401(k) Retirement Plan + Employee Discounts R **esponsibility of a Sales and Service Associate includes:** + Effectively communicate and offer ancillary products and services to enhance customer's travel experience. + Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells. + Achieve personal sales goals while supporting the goals of the team. + Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience. + Convert phone shops to reservations and rentals + Creating a positive customer service experience by listening to and identifying customer needs + Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service + Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking. + Assist customers with various post rental inquiries that involve the rental and billing process. + Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls. **Skills/Experience:** + Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply. + Have the competitive drive and confidence to succeed in a commission-based environment. + Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills. + Demonstrate sales, professionalism and interpersonal skills. + Show a high level of ownership, accountability and initiative. + Show proven experience of working well within a team. + Work flexible shifts including weekends and holidays; and work overtime as required. + Work outdoors during all weather conditions. + Stand for long periods of time. **Qualified applicants will have the following:** A valid driver's license with record in good standing Ability to drive and operate vehicles Fluency in English 1-2 years of customer service and sales experience. **Physical Requirements:** Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine. The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $17 hourly 4d ago
  • Supervisor, Customer Services

    Envoy Air 4.0company rating

    Customer service associate job in Springfield, MO

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video #envoyoversight Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license or passport; some license restrictions may prohibit a candidate from being considered for this role. Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
    $31k-39k yearly est. Auto-Apply 60d+ ago
  • Customer Service Attendant (FT)

    Blue Iguana Car Wash

    Customer service associate job in Springfield, MO

    Job DescriptionJob Title: Car Wash Customer Service /Attendant Advisor Who you are: You are an initiative-taking, assertive take-charge person who loves to meet and talk to new people every day. Being face-to-face with a new customer every minute is your happy place. You like a challenge and are excited by other ways to make money other than just your base pay. The opportunity: You will greet all new non-wash club members at one of our state-of-the-art locations in and around the Springfield, MO area. You'll be provided with Customer Service, Product Knowledge and Sales training. We'd love for you to become the new top Service Advisor in our company and earn handsomely while doing so! Who we are: We are the largest locally owned Express Car Wash chain in the area. We want to serve our local community with a smile, while cleaning up the area cars, one-at-a-time! What you'll do: You are the front lines and the first smile a customer will see from our company! You will greet all our soon-to-be-raving fans at a location around Springfield. You will convert them to “Raving Fans” and turn them into loyal Unlimited Wash Club customers. Must haves for candidates: A smile and attitude that lights up the room when you walk in. A passion for serving the customer with a smile. Amazing verbal skills that put people at ease when you speak. Nice to have in a candidate: Previous sales experience. Knowledge of and experience in world class customer service. Details: PT and FT hours are available. Hourly pay plus bonus $ for every new “raving fan” aka new Wash Club member, you convert! To apply: Record a 1-minute video introducing yourself and explain why you're a good fit. Email to ***************** Complete the application and attach your resume and any relevant information at BlueIguana.jobs. Powered by JazzHR CxnRHbLvOr
    $21k-28k yearly est. Easy Apply 30d ago
  • Travel Reservationist and Administrator

    Discover Branson

    Customer service associate job in Branson, MO

    Branson, MO Travel Reservationist and Administrator Full Job Description Purpose of Position: Assist the Operations Manager in overseeing Guest Services and customer reservations. This position includes answering phone calls, assisting customers, selling tickets, data entering vacation details, reserving shows, hotels and other vacation items. Customer service is our #1 priority - experience the difference working with an A+ rated and BBB Accredited company that began in 1982. Enjoy an extremely experienced leadership team that provides freedom and flexibility to anyone willing to work hard and excel in all aspects of the position. This position offers an hourly wage with aggressive commissions and has potential for salary and incentives. Full benefits available after 60 days - including Major Medical, Dental, Vision, Life, Matching 401k (12 months), special considerations at local attractions, shows and activities. Job Summary for Branson Travel Reservationist and Administrator position: The Quick Job Pitch - This position requires a strong knowledge of Branson, Shows, Atttractions, Things to Do and general sales and booking concepts, as they related to Branson, Missouri. We work hard and thus multi-tasking and ability to be versatile as it relates to Branson vacation booking, timeshare & travel club booking, as well as general understanding of the Branson travel industry. Sky is the limit on the position. Duties & Responsibilities Responsible for assisting the Director of Operations by providing cooperative leadership and managing processes to ensure and maintain all company expectations are met regarding quality, service, profit, and teamwork. Assist in promoting, developing and maintaining a work environment that provides an exceptional Guest service experience for both team members and Guests. Assist with operating Reservations and admin with organization and commitment to excellence. Assists in ensuring all updates and policies are consistently communicated and followed. Maintains a high standard of integrity, service, and hospitality at all times with team members, customers and co-workers. Develops strong customer relations through frequent communication, professional, courteous and ethical interpersonal interactions. Develops customer profiles and maintains an effective trace system, including dates and references, in order to best meet client needs, resulting in superior account services and increased revenues. Assists in ensuring that customers are 100% satisfied with their vacation experience. Experience, Skills, and Education Requires a knowledge of business leadership etiquette, principles and practices. Requires the ability to speak English and communicate clearly and effectively, both orally and in writing. Effective communication includes the ability to handle team member and guests' issues with finesse and professionalism. Requires ability to relate and interact with people in a warm, friendly and professional manner. Requires solid proficiency in computer skills, composition of letters and reports, and a keen attention to detail. Requires the ability to handle multiple tasks simultaneously and efficiently. Ability to work on at least 1 weekend day Ability to be "on-call". A Desire and Drive to succeed and win the day. Apply in person at the following location: Discover Branson Visitor's Center 1105 W. 76 Country Blvd Branson, MO 65616 Job Posted by ApplicantPro
    $19k-25k yearly est. 30d ago
  • Contact Center Specialist I

    Coxhealth 4.7company rating

    Customer service associate job in Springfield, MO

    :The Contact Center Specialist at CoxHealth is responsible for conducting inbound and outbound calls in a consumer focused, appropriate and timely manner. Primary responsibilities include assisting patients in locating a CoxHealth providers who meets his/her needs, centralized patient scheduling services, class and event registration, telemedicine operational services, providing general information or direction as it relates to CoxHealth, and other duties as assigned. The Contact Center Specialist is the first point of contact for many patients and serves a critical role in establishing a great first impression.Education: Required: High school diploma or Equivalent If you think you are the right match for the following opportunity, apply after reading the complete description. Experience: Required: 1 year customer service experience xevrcyc Preferred: 2+ year customer service experience or Call Center experience Skills: Outstanding written verbal communication skills Proficient in Microsoft Office Programs Ability to multi-task Licensure/Certification/Registration: N/A
    $32k-37k yearly est. 2d ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Springfield, MO?

The average customer service associate in Springfield, MO earns between $21,000 and $37,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Springfield, MO

$28,000

What are the biggest employers of Customer Service Associates in Springfield, MO?

The biggest employers of Customer Service Associates in Springfield, MO are:
  1. Dollar Tree
  2. Walgreens
  3. T-Mobile
  4. The Hertz Corporation
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