Group & Community Engagement Specialist
Customer service associate job in Danville, IL
Group & Community Engagement Specialist Department: CCBYS (Comprehensive Community-Based Youth Services) Compensation $23-$24.04/ hourly. Location: Danville, Illinois Reports To: Program Supervisor The Group & Community Engagement Specialist plays a vital role in engaging youth and families through structured group sessions, one-on-one support, and community-based programming. This position maintains a manageable caseload, delivers youth-focused group sessions in school and community settings, and supports ongoing engagement through activities and family events.
The Specialist also facilitates group intakes, manages documentation, collaborates with community partners, and contributes to program improvement through youth feedback and participation in peer observations. This role may also provide crisis response backup and represent the program at community events.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Maintain an active caseload of approximately 15-20 participants, adjusting as directed by the Program Supervisor.
* Organize and facilitate group sessions within schools and community settings.
* Conduct group intakes and ensure accurate and timely participant documentation.
* Plan and execute program-hosted activities and family engagement events.
* Collaborate closely with community partners to strengthen outreach and participant support.
* Provide backup crisis response assistance as needed.
* Participate in peer session observations to support continuous quality improvement.
* Attend community partner events and represent the program with professionalism and enthusiasm.
* Collect and analyze Youth Satisfaction Surveys to inform service enhancements.
TRAINING and Education REQUIREMENTS
* Complete all Core Curriculum training(s) required for the position.
* Comply with Illinois Department of Human Services (IDHS) program standards and requirements for CCBYS.
* Fulfill all state-mandated reporting laws and maintain compliance with federal and agency training standards.
* Attend required meetings, workshops, and professional development opportunities as assigned.
* Bachelors Degree with a Human Services Focus is required.
TRAUMA-INFORMED CARE COMMITMENT
All team members are expected to incorporate the Five S's of Trauma-Informed Care into their daily practice:
* Safety - Ensuring physical and emotional safety for clients and staff.
* Self-Regulation - Managing one's own emotions to support effective client interactions.
* Supportiveness - Building relationships rooted in respect and compassion.
* Strengths - Identifying and reinforcing the positive attributes of each client.
* Self-Care - Maintaining wellness and managing secondary stress responses.
COMPENSATION & BENEFITS
* Competitive Pay: $23-$24.04 hourly - non-exempt
* Health, Dental, and Vision Insurance
* Disability & Life Insurance
* Paid Vacation, Sick Days, and Holidays
* Retirement Plan
* Employee Assistance Program (EAP)
* Employee Discounts on services such as cell phones, restaurants, and more
CUSTOMER ACCOUNT REPRESENTATIVES FOR BIG BRAND NAMES - Weekly Pay
Customer service associate job in Terre Haute, IN
Monumental Management Solutions is a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. Our main goal is to provide superb client acquisition services for our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us to do it for them. Our clients provide us with their different promotions and services and we are responsible for representing them in some of the world's largest chain retailers.
Job Description
Customer Account Representatives
( Full Time / Part Time )
Monumental West has an exciting new opportunity on our Representatives
Team. This team is responsible for engaging customers inside of a retail
environment on a daily basis regarding client's products, promotions,
and brand awareness.
We're looking for someone that is confident, has great
communication skills, enjoys working in a team environment and looking
for a full time entry level career versus a job.
Monumental West prides itself on its flexibility and its willingness to go
the extra mile to help its customers and clients. We want you to be MORE
than a crucial element to our client; we want you to be part of our
entry level team full time.
Job Details
Development of marketing campaigns and strategies
Customer service and client acquisition
Implementation of our client's product launches
Rigorous leadership training
In-store promotional advertising
Compensation
We offer hourly pay plus commissions on all new client
acquisitions. Our commission plan is aggressive. The most successful
employees earn well above their guaranteed weekly salary.
Qualifications
Requirements - Our ideal candidate
At least 2 years of experience in either customer service, marketing, advertising, sales, retail or telemarketing
If NO experience, Entry Level positions are available
Must be able to start working immediately if needed
Must be able to work in a fast paced environment
Strong personality
Experience developing positive relationships and/or solving customer problems
Partners effectively with others to ensure coordinated, efficient account management
Why is our company so awesome to work for? BECAUSE WE OFFER:
Advancement opportunities from Entry Level into Human Resources, Management and Consulting Competitive compensation
Fun & exciting team environment
PAID PRODUCT TRAINING
Paid Vacation
Gas reimbursement
Comprehensive and continued training including (but not limited
to) Business Building Blocks, Financial training, shadowing, campaign
knowledge and more
Our full time entry level Management team has won such awards as
Promoting Manager of the Year, Most Improved Manager and Rookie Manager
of the Year
Free parking for all of our staff
Fun company events such as National Award Conference, R&R
Weekend, Keys to Success,Team Nights, Community Service Events and more
Beautiful location
Join our Growing Management Team!
Apply TODAY set up an interview!!!
NEXT DAY INTERVIEWS AVAILABLE!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Seasonal Retail Sales Associate - Electric Avenue
Customer service associate job in Terre Haute, IN
We're hiring for the holidays! Earn extra cash this holiday season and enjoy a 50% discount at our family of brands.* As a member of our team, there's even more in store for you, including access to health care options and mental health + well-being programs and exclusive discounts on some of life's expenses. Whether you're looking for a part-time job, your first job, or the next chapter in your career, we have the opportunity you're looking for.
* Applicable to regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, and 30% off at Outlet.
About Old Navy
Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You'll Do
* Consistently treat all customers and employees with respect and contribute to a positive work environment
* Promote loyalty by educating customers about our loyalty programs
* Seek out and engage with customers to drive sales and service using suggestive selling
* Enhance customer experience using all omnichannel offerings
* Be accountable to personal goals which contribute to overall store goals and results
* Support sales floor, fitting room, cash wrap, back of house, as required
* Maintain a neat, clean and organized work center
* Handle all customer interactions and potential issueseturns courteously and professionally
* Execute operational processes effectively and efficiently
Who You Are
* A good communicator with the ability to effectively interact with customers and your team to meet goals
* A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers
* Passionate about retail and thrive in a fastpaced environment
* A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts
* Able to utilize retail technology
* Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Campus Retail Associate (Temporary)
Customer service associate job in Terre Haute, IN
Introduction
Our campus stores serve as a vibrant hub of college life and learning. We believe in creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams and stores work to elevate lives through education.
Overview
You can enhance your success by joining our dynamic team today! As a Campus Retail Associate you will provide superior customer service to our customers and support store leaders in all facets of retail operations to ensure the store is operating at optimal performance.
Perks
Flexible Scheduling
Sick time accrual from date of hire
Generous employee discount - including course materials & textbooks
Management Development Program Opportunities
The opportunity to add valuable, transferrable experience and skills to your resume
Responsibilities
Expectations:
Assist with processing sales transactions involving cash, credit, or financial aid payments.
Provide a friendly atmosphere by greeting customers and focusing on their positive experience throughout their visit.
Take initiative to support store operations including operating equipment and cash register while ensuring speed of service and accurate transactions.
Keep the store looking fresh by shelving, arranging, cleaning, and organizing products or space within the store.
Temporary positions require availability to work on a weekly basis for a period of 90 days or less with occasional weekends, and flexibility in scheduling for opening, midday, or closing shifts.
Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.
Physical Demands:
Frequent movement within the store to access various departments, areas, and/or products.
Ability to remain in a stationary position for extended periods.
Frequent lifting.
Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
Benefits available include:
Get paid sooner! Daily Pay earned wage access is available to all store employees
Employee Discount
Paid sick time (accrued based on time worked)
Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
Commuter Benefits
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
Candidates must be a minimum of 16 years of age to be considered for employment.
Confident and comfortable engaging customers to deliver an elevated experience.
An outstanding attitude with the willingness to learn and the capability to excel in a fast-paced, team environment.
Basic math, keyboarding, and data entry skills.
Flexible availability throughout the academic year including peak periods.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Auto-ApplyCustomer Service Associate (Store #332)
Customer service associate job in Bloomfield, IN
Job Description
Job Title: Customer Service Associate (CSA)
FLSA Status: Non-exempt
Receives cash from customers or team members in payment for goods or services by performing the following duties.
Essential Duties And Responsibilities included the following (other duties may be assigned):
Inspect all outside areas to include: the building, storage buildings, restrooms, dumpster area, lawn, driveway, approaches, fixtures and lighting to insure cleanliness, accessibility, operability and safety.
Inspect all inside areas to include: the office, counter, sales floor, coolers, equipment, merchandise, back room, restrooms to insure cleanliness, accessibility, operability and safety.
Read, understand, and adhere to all guidelines currently contained in the Kocolene policy manual and future updates to the Kocolene policy manual.
Read, understand, and adhere to all guidelines currently contained in the Kocolene training manual and future updates to the Kocolene training manual.
Makes change and issues receipts or tickets to customers.
Records amounts received and prepares reports of transactions.
Work another team member's shift if they fail to come to work or until a replacement is found.
Reads and records totals shown on cash register tape and verifies against cash on hand.
Quotes price and describes features of items for which money is received.
Gives cash refunds or issues credit to customers for returned merchandise.
Clock in when arriving for work, clock out when starting breaks, clock back in when returning from a break, and clock out when leaving for the day.
Prepare new register drawer with the proper change fund.
Understand money handling procedures outlined in the training manual.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or team members of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, proportions, and percentages. Count and verify change funds. Count and verify cigarette inventory. Ability to verify the count and price of any vendor delivered merchandise.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Demands
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to stand up to eight hours; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and to talk or hear. The team member frequently is required to walk. The team member must have the ability to move quickly (within 20 seconds) to the fire extinguishers. The team member is occasionally required to sit. The team member must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.
Work Environment
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. The activity level is often fast paced. Customer and team member relations can often be perceived as negative issues.
Customer Service Associate
Customer service associate job in Crawfordsville, IN
Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan!
Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes.
Key Duties and Responsibilities
Focus on providing a positive customer experience.
Carry out daily duties that ensure effective operation of a car wash facility in partnership with
peers and site management.
Greet customers with a warm smile, review and educate on services, and assist with payment.
Stay up to date with knowledge of how to use certain equipment for them to be able to work
efficiently in an automated facility.
Direct the Driver into the entrance to the car wash or guides them onto tracks.
Carry out periodic maintenance of equipment used in washing to keep them in proper working
order.
Perform cleaning of facility and ensure everything is kept in the appropriate place and organized.
Provide assistance to customers in any area concerning car wash process.
Carry out visual inspection of vehicles to confirm their condition before sending them into the
wash area.
Additional duties as assigned.
Essential Responsibilities:
• Display courteous, customer service focus, and professional attitude
• Work while standing over long periods of time (6+ Hours)
• Lift items of moderate weight (10+ pounds)
• Maintain work expectations outdoor in all weather conditions
• Interact ethically with fellow employees and customers
• Possess valid and current driver's license
• Excellent written and oral communication skills, as well as interpersonal skill
Physical Requirements:
• Ability to stand and work on feet for long hours in all weather conditions
• Use of protective equipment such as ear plugs, safety glasses and gloves
Additional Benefits:
• Quarterly Bonuses
• Milestone Bonuses
• Competition Bonuses
• Unlimited Commissions
• Tips
• Employee Recognition
• Medical, Dental and Vision for Full Time Employees
• Paid Time Off + Holiday Pay for Full Time Employees
Customer Service Associate (Store #327)
Customer service associate job in Crawfordsville, IN
Job Title: Customer Service Associate (CSA)
FLSA Status: Non-exempt
Summary
Receives cash from customers or team members in payment for goods or services by performing the following duties.
Essential Duties And Responsibilities included the following (other duties may be assigned):
Inspect all outside areas to include: the building, storage buildings, restrooms, dumpster area, lawn, driveway, approaches, fixtures and lighting to insure cleanliness, accessibility, operability and safety.
Inspect all inside areas to include: the office, counter, sales floor, coolers, equipment, merchandise, back room, restrooms to insure cleanliness, accessibility, operability and safety.
Read, understand, and adhere to all guidelines currently contained in the Kocolene policy manual and future updates to the Kocolene policy manual.
Read, understand, and adhere to all guidelines currently contained in the Kocolene training manual and future updates to the Kocolene training manual.
Makes change and issues receipts or tickets to customers.
Records amounts received and prepares reports of transactions.
Work another team member's shift if they fail to come to work or until a replacement is found.
Reads and records totals shown on cash register tape and verifies against cash on hand.
Quotes price and describes features of items for which money is received.
Gives cash refunds or issues credit to customers for returned merchandise.
Clock in when arriving for work, clock out when starting breaks, clock back in when returning from a break, and clock out when leaving for the day.
Prepare new register drawer with the proper change fund.
Understand money handling procedures outlined in the training manual.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or team members of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, proportions, and percentages. Count and verify change funds. Count and verify cigarette inventory. Ability to verify the count and price of any vendor delivered merchandise.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Demands
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to stand up to eight hours; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and to talk or hear. The team member frequently is required to walk. The team member must have the ability to move quickly (within 20 seconds) to the fire extinguishers. The team member is occasionally required to sit. The team member must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.
Work Environment
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. The activity level is often fast paced. Customer and team member relations can often be perceived as negative issues.
Auto-ApplySales and Customer Service Associate
Customer service associate job in Terre Haute, IN
At Renowned Management, we strive to connect communities with each conversation. More than campaigns and quotas, our work with Frontier Communications is about connection. Our work involves helping families stream their favorite shows, entrepreneurs run businesses from home, and communities stay in touch. We build trust, answer questions, and turn technical details into stories people understand. Because for us, it's not about selling a product; it's about making life a little easier.
So imagine helping families stay in touch, entrepreneurs keep their business running, and grandparents stream their grandkids' recitals - all in a day's work. As a Sales and Customer Service Associate for Frontier Communications, you'll do more than sell services: you'll build trust, answer questions, and make life a little easier for every customer you meet. If you love helping people and making someone's day brighter, you'll fit right in.
Ready to connect communities while launching a sales career? and make an impact with Frontier!
Sales and Customer Service Associates Are Responsible For:
Driving direct-to-consumer sales for Frontier Communications by actively seeking out and engaging with potential residential customers
Engaging with customers in neighborhoods through proactive outreach and on-site interactions to understand their telecommunication needs
Presenting tailored product solutions based on customer needs by carefully assessing their current services and identifying opportunities for improvement or new offerings
Utilizing in-depth product training to inform sales interactions, ensuring accurate and comprehensive information is provided to customers regarding Frontier Communications' services
Employing a consultative sales approach to build rapport and trust, focusing on understanding customer challenges and offering solutions that genuinely benefit them
Identifying and cultivating new customer relationships through networking, referrals, and strategic outreach to expand Frontier Communications' customer base
Achieving and exceeding sales targets and quotas by consistently applying effective sales strategies and maintaining a high level of performance
Contributing to measurable growth and customer satisfaction by not only closing sales but also ensuring a positive customer experience that leads to long-term loyalty and positive referrals
Sales and Customer Service Associates should possess these attributes:
High school diploma or equivalent (required)
Bachelor's degree in Marketing, Communications, or a related field (a plus)
Prior experience in sales, customer service or any client-facing roles
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Comfortable in a commission-based environment
Able to handle rejection gracefully
Reliable transportation with a good driving record
High performance equals high pay-this is a performance-based commission-only role with limitless earnings. Industry-leading incentives are listed as OTE averages
Auto-ApplyHelp Desk Customer Service Technician I
Customer service associate job in Danville, IL
Responsibilities * Provide world-class customer tech support promptly, with a focus on quality and on first call resolution to our customers, dealers, and end-users. * Assist in continual improvement/expansion of the Watchfire knowledgebase - a key web-based collection of both internal and customer-facing troubleshooting, how-to and resolution documentation.
* Maintain detailed customer records in Customer Service database regarding each service/support call, email, and chat.
* Perform other various special software and engineering assignments or duties as required.
* Occasional weekend duties, such as providing on-call or remote weekend helpdesk support.
* Occasional interaction with design/engineering team, with possibility to grow into R&D assignments, depending upon level of education and technical training.
Qualifications/Skills:
* Solid understanding of basics of networking (not simply computer operation) is required.
* Basic understanding of electronics - including college coursework
* NETWORKING: Previous hands-on network installation/maintenance coursework or experience (network setup, network technician, cabling, PC setup, telecommunications, etc.)
* Previous customer service work experience is strongly recommended; 1+ years prior helpdesk / phone support experience, ideally IT/software/computer phone support
* Exceptional and demonstrated verbal communication skills required, with demonstrated customer service skills
Education and Licensing
* HS Diploma/GED combined with relevant work experience OR
* AA/AAS/AS degree in technical field (or military equivalent) OR
* BS in EE, EET, CE, ECE, MIS or IT or similar technical field
Benefits
* Medical
* Dental
* Vision
* Company Paid Life/ADD
* Voluntary Life/ADD
* Dependent Life/ADD
* 401k with Employer Match
* Vacation
* Personal Time
* Watchfire is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
* Legal authorization to work in the US required. We will not consider candidates who need sponsorship, now or in the future, to be legally employed in the US. No H1B, OPT, CPT or other "temporary work authorization" candidates will be considered.
American Family Insurance Agency Customer Service
Customer service associate job in Crawfordsville, IN
Job Description
Join Michele Hunley & Associates LLC, a dedicated insurance agency representing American Family Insurance, rooted in the vibrant community of Crawfordsville, Indiana. As a Client Services Representative, you'll find yourself at the heart of a team committed to providing top-notch service to our valued clients. Our office environment, located right in town, offers a warm and welcoming atmosphere where collaboration and client care are at the forefront of our everything we do. Your role will involve connecting with clients, understanding their diverse insurance needs, and offering personalized solutions that align with their life goals. If you are passionate about delivering exemplary customer experiences and eager to make a difference in a trusted local firm, this is your opportunity to join us and grow alongside a team that celebrates dedication and commitment. Come make an impact where it really counts, with Michele Hunley & Associates LLC!
Benefits
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Dental Insurance
Vision Insurance
Life Insurance
Mon-Fri Schedule
10 paid holidays per year
Paid Membership in Franciscan Working Well Clinic
Disability Insurance
Career Growth Opportunities
Team Building Events
Business Casual Attire
Team Appreciation Events
Bonus Gift Incentives
Pay Increase Opportunities
Quarterly Bonus Opportunities
Community Service Opportunities
Licensing Assistance
Opportunity for Advancement
Training Opportunities
Collaborative Work Environment
Responsibilities
Flexibility, Ability to multi-task and organize constantly changing priorities
Client Support; Excellent Client Services skills: Handle client inquiries, policy changes, billing issues and escalated service matters including claims handling at the agency level. Building rapport and relationships is critical.
Detail Oriented: Maintaining accurate records and documentation handling.
Develop leads: Quote insurance products for potential clients, evaluate client needs and help them determine the best risk management options.
Strong work ethic and commitment to excellence in our role of making a difference in the lives of our clients and communities.
Requirements
Property, Casualty and Life Insurance Producer licenses (or the ability to obtain) Licensing assistance available
At least five years of professional client service experience, insurance sales or related field
Sales experience (no cold calling required). Outbound calling to past, current and future clients will be required.
Customer-Centric: A demonstrated commitment to providing excellent customer service. Outgoing (we can teach you insurance, but we can't teach people skills)
Demonstrated leadership
Problem-Solving: Ability to assess client needs and provide practical solutions.
Must be available to work 9:00 a.m. to 5:00 p.m. Monday through Thursday and 9:00 a.m. to 4:00 p.m. on Fridays.
Retail Associate
Customer service associate job in Danville, IL
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Auto-ApplySeasonal Retail Sales Associate
Customer service associate job in Perrysville, IN
We offer a creative and friendly environment with plenty of opportunity for advancement.
Who We Are
Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
Our Seasonal Stylist role creates an engaging francesca's guest experience for every guest, every time they shop in our boutique. In this role, you will exude warmth and positive energy, initiating conversation and connecting with guests in a genuine, fun way. While the primary focus of the Seasonal Stylist role is guest experience, additional responsibilities include:
Processing transactions accurately and efficiently using the boutique point-of-sale system.
Assisting with physical inventory.
Embracing product knowledge, current trends, and boutique promotions to inspire the guest.
Assisting to maintain a visually inspiring boutique including recovery and replenishment of product.
Partnering with the leadership team to execute company direction and complete tasks while prioritizing our guest.
Adhering to company policies and procedures.
This is a seasonal position which will end on or before January 9, 2026, based on business needs and personal performance.
What You'll Get
A flexible schedule
Growth and advancement opportunities
A generous team member discount
Position Requirements
Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays
Ability to work with a sense of urgency in fast-paced environment
Contribute to a positive and fun professional work environment
Physical Requirements
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
Must be able to work independently
Must be able to lift and carry up to 35 lbs
We are continually sourcing and attracting top talent. We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
Auto-ApplyCustomer Service Rep(02940) - 714 N GILBERT ST
Customer service associate job in Danville, IL
Job duties include:
Taking phone calls
Taking orders
Making pizzas
Completing cash transactions
Providing customers a great customer service experience
Cleaning
Lifting up to 25 lbs.
Job Requirements include:
Ability to follow directions
Flexibility
Weekend and holiday availability
MBR Management Corporation is an equal opportunity employer. MBR requires applicant to pass a pre-employment drug test and criminal background check.
A great attitude and an easy smile are required.
Commercial Lines Customer Service Representative
Customer service associate job in Danville, IL
Job Description
About Us
Founded in 1981, Loman-Ray Insurance Group, LLC, is an independent insurance headquartered in Central Illinois. Throughout the decades, Loman-Ray excelled at serving the needs of educators, farmers, group health clients, and families of all shapes and sizes, providing value and building personal, trusted relationships. In 2016, Loman-Ray announced a new logo to represent the nature of the agency's identity and capture what makes our team unique. The shield symbolizes our dedicated employees, each genuinely vested in our insureds' well-being and ready to protect their best interests. Each section of the shield represents the categories of insurance we provide: life, health, home, auto, commercial, and farm insurance. The shield brings all of these together into one entity - Loman-Ray Insurance Group, LLC.
Today, Loman-Ray continues to grow, offering multiple insurance lines from dozens of proven providers. Carefully selected mergers have helped Loman-Ray enter new communities across Illinois and to develop a growing staff of experienced insurance professionals.
Commercial Lines Customer Service Representative
Position Summary:
The primary function of this role is to deliver high-quality service to commercial insurance clients by assisting with their policy and account needs. This role plays a critical part in maintaining client satisfaction, ensuring accurate policy servicing, and supporting the agency team. The representative handles day-to-day account management, responds to inquiries, and provides timely, accurate information to clients and carriers. The ideal candidate demonstrates excellent communication skills, strong attention to detail, and a commitment to providing a positive client experience.
Key Responsibilities:
Client Service & Account Management
Respond promptly and professionally to client inquiries via phone, email, or in person.
Provide guidance on commercial policy coverages, billing questions, and claim status updates.
Ensure timely follow-up and resolution of client issues to maintain high service standards.
Maintain proactive communication to identify client needs and recommend appropriate solutions.
Document all client interactions and transactions accurately in the agency management system.
Policy Processing & Documentation
Process policy changes, endorsements, cancellations, and rewrites in a timely manner.
Review and verify accuracy of policies and documents received from carriers.
Maintain up-to-date and accurate client records within the agency management system.
Ensure adherence to agency procedures and industry regulations for all transactions.
Follow up on outstanding items to ensure timely completion and policy accuracy.
Renewals & Carrier Coordination
Assist in the preparation and processing of commercial policy renewals.
Communicate with clients to gather updated information and confirm renewal preferences.
Coordinate with carriers to ensure timely issuance of renewal documents.
Collaborate with producers and account managers to ensure smooth handling of client accounts.
Team Collaboration
Support team members during high-volume periods or on special projects as assigned.
Assist in developing and maintaining efficient workflows to improve client service delivery.
Maintain strong internal communication to ensure cohesive account management and client support.
Perform other duties as required.
Qualifications:
High School Diploma or equivalent required
Active Illinois Property & Casualty license required, or the willingness to obtain the license
Prior experience in commercial lines insurance customer service or account management
Familiarity with commercial lines insurance products beneficial
Working knowledge of Applied Epic desired; will consider experience with related agency management systems
Proficiency with Microsoft Office Suite
Strong oral and written communication skills for client and carrier interactions
Exceptional attention to detail and organizational abilities.
Ability to multitask effectively in a fast-paced environment.
Strong problem-solving abilities with a client-focused mindset.
Ability to pass a criminal background check, as permitted by law
Hours: Monday-Friday, 8:30am-4:30pm
Office Locations:
2702 Boulder Drive, Urbana, IL 61802 (Preferred)
145 E. 5th Avenue, Clifton, IL 60927
13 South Main Street, Sullivan, IL 61951
113 S. State Street, Monticello, IL 61856
125 W. Garfield Street, Cissna Park, IL 60924
17 E. Liberty Lane, Danville, IL 61832
1016 W. Orange Street, Hoopeston, IL 60942
104 N. Main Street, St. Joseph, IL 61873
15 S. Main Street, Villa Grove, IL 61956
605 Old Salem Road, Petersburg, IL 62675
Benefits:
Competitive Compensation
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
Member Engagement Specialist
Customer service associate job in Toledo, IL
Part time position delivers excellent service to all members, guests, and program participants by greeting every person as they enter the facility, registering participants for membership and programs, accurately handling payment transactions, and promoting and providing information about programs and membership. Hours availalble day time and evenings.
Employee Benefits
YMCA Usage - Facility usage is free for all employees. Immediate family members may use the YMCA at a discounted monthly price. Immediate family members are as follows: spouse, domestic partner, dependent children and other dependents living within the same household.
Program Fees-Except for certain exceptions, program fees will be reduced by 25% for all employees and their immediate family.* While not working, an employee of the Y can use the child watch service for free up to a 2 hour daily limit. While working, child watch is free and unlimited.
Retirement Options available
Essential Functions:
Greet every member throughout the facility, preferably by name.
Provides excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention.
Interviews and/or tours prospective members; sells memberships.
Builds relationships with members; helps members connect with one another and to the YMCA.
Registers members for programs and membership and accurately enters transactions using DAXKO computer system.
Handles and resolves membership concerns using positive can do attitude and exercising good judgment-making skills.
Informs supervisor of unusual situations or unresolved issues.
Prepares incident/accident reports per established Y risk management procedures.
Applies all YMCA policies dealing with member services.
Attends staff meetings and stays up to date on all programs and events at or associated with the Y.
Distributes locker keys, towels, and sports equipment.
Conducts Aquatic/Locker Room checks.
Keeps lobby and Welcome Desk area clean and performs light housekeeping duties as needed.
Other duties as assigned.
YMCA Competencies (Leader):
Mission Advancement: Accepts and demonstrates the Y's values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.
Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
Requirements
Qualifications:
Certifications required within 30 days of hire: CPR/AED, and First Aid.
Excellent interpersonal and problem solving skills.
Ability to connect with people of diverse backgrounds.
Previous customer service, sales or related experience.
Maintains a professional appearance and communication skills.
Basic knowledge of computers.
Display ability to learn and understand DAXKO computer system.
Completion of all required safety trainings.
Physical Demands:
Frequent sitting, standing, and walking for extended periods of time.
Occasional push/pull/carry/lift up to 25 lbs.
Ability to respond to emergency situations.
The Mattoon Area Family YMCA is an Equal Opportunity Employer and complies with all applicable federal, state, and local fair employment practices laws.
Salary Description $15.00 per hour
Customer Service Technician
Customer service associate job in Odon, IN
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a Customer Service Technician your responsibilities will include:
Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
Performing maintenance and repair on outside plant facilities
Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
Observing all safety rules and regulations
Assisting other technical personnel in the performance of their duties when requested
Actively supporting sales and marketing related activities
Directing customer facing work and sales referrals
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
High School diploma or equivalent experience
Ability to distinguish colors on facilities
Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
Basic computer skills including MS Office applications
Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
Ability to work aloft (e.g. ladder)
Ability to work outside in all weather conditions and at various hours of the day/night
A valid driver's license and satisfactory driving record
Positive and professional appearance and demeanor when communicating the company's products and services to our customers
Accountability/dependability (on time and on load when scheduled and serve on call as needed)
Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
BONUS POINTS FOR:
Prior experience as a customer facing telecom operations technician
Basic electricity training/certification or documented equivalent work experience
ADSL installation/repair experience (self/full installs)
A+/Net + Certified Required Soft Skills
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues
#LI-GF1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
10102 Retail Associate (Part-Time) - Bush Lane Crawfordsville, IN
Customer service associate job in Crawfordsville, IN
Starting at $11 per hour!!!
The Retail Associate assists the store management team in reaching the operational goals of the site by functioning in various capacities within the retail location. The titles of the various jobs the Retail Associate may be called upon to learn and work include: Cashier, Textiles or Wares Producer, Donation Door Attendant, eCommerce Producer, e-Books Producer, and Rack or Cart Runner.
Example Duties and Activities
Cashier:
Rings up customer orders, maintains a balanced drawer, and follows all cash handling procedures and protocols.
Provides general information about Goodwill programs to educate customers and answer questions. Directs all higher-level questions to the appropriate associate or manager.
Maintains cleanliness of the sales floor (purge, size, run racks, and merchandise).
Textiles or Wares Producer:
Sorts product to identify quality and value (checks for holes, missing buttons, defective zippers, or stains and cleans as needed) and properly barbs, tags, and hangs textiles or wares. Sort textiles (curating for quality).
Produces 100 items per hour for wares/85 items per hour for textiles adhering to Goodwill's pricing standards and updating daily production tracking sheet.
Occasionally uses a pallet jack and regularly uses a conveyor belt.
Donation Door Attendant:
Accepts donations from customers and maintains a clean and clear donation door.
Quickly and accurately sorts products and distributes them to appropriate areas.
Maintains an efficient working area by ensuring the backroom is clean and organized (all boxes labeled, everything in its place, and a place for everything).
Loads and unloads trucks as needed and regularly uses heavy equipment, including a pallet jack, double stacker, floor scrubber, and hydraulic lift.
eCommerce Producer:
Develops a keen eye to identify and secure items of value for ClickGoodwill.
Stays informed of the market value of merchandise through eBay and other Internet shopping sites to properly tag, itemize, and secure items in totes for ClickGoodwill and educates team of eCommerce high ticket items.
Properly, efficiently and carefully pack curated products onto pallets, wraps, and ships totes to ClickGoodwill to meet the store budget regarding totes shipped per week.
e-Books Producer:
Scans books received by the store and decides what is sent to ClickGoodwill or displayed at the store location to meet the store budget.
Prints inventory sheets and packs, seals, and ships totes for ClickGoodwill.
Identifies top sellers and manages a clean, organized, in-store sales-effective display.
Rack and Cart Runner:
Checks each rack/cart to ensure quality and value.
Properly sizes, merchandises, and purges the sales floor.
Maintains a clean and orderly sales floor, puts away carts, and stocks shelves.
Runs one textile rack/wares cart per 15 minutes and updates daily production tracking sheet.
Required Competencies
Degree and Credential Requirements- NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.
Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.
Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.
Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill's values.
Attention to Detail - Attends to details and pursues quality in accomplishing tasks, including safety awareness.
Time Management - Manages one's own time and the time of others effectively.
Preferred Competencies
Technical Knowledge - Has familiarity with computers and relevant software including basic computer and Internet navigation skills.
Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.
Mathematical Aptitude - Develops and applies mathematical thinking in order to solve a range of problems in everyday situations.
Critical Thinking - Uses judgment and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Other Requirements
Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.
Hard to Very Hard Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift 10-50 pounds.
Can manage frequent exposure to moderate noise and temperature variations.
Benefits: Goodwill offers a competitive package of benefits even for part-time employment that includes:
Corporate wellness program that includes: an Employee Assistance Program (EAP), health coaching and wellness discounts (Weight Watchers, YMCA, etc.)
Discount programs for phone carriers (Verizon, AT&T, etc.) and 20% discount off Goodwill retail stores immediately upon hire
Financial education programs- credit union membership and access to online workshops
Daily pay options available
Auto-ApplyCUSTOMER ACCOUNT REPRESENTATIVES FOR BIG BRAND NAMES - Weekly Pay
Customer service associate job in Terre Haute, IN
Monumental Management Solutions is a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. Our main goal is to provide superb client acquisition services for our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us to do it for them. Our clients provide us with their different promotions and services and we are responsible for representing them in some of the world's largest chain retailers.
Job Description
Customer Account Representatives ( Full Time / Part Time )
Monumental West has an exciting new opportunity on our Representatives
Team. This team is responsible for engaging customers inside of a retail
environment on a daily basis regarding client's products, promotions,
and brand awareness.
We're looking for someone that is confident, has great
communication skills, enjoys working in a team environment and looking
for a full time entry level career versus a job.
Monumental West prides itself on its flexibility and its willingness to go
the extra mile to help its customers and clients. We want you to be MORE
than a crucial element to our client; we want you to be part of our
entry level team full time.
Job Details
Development of marketing campaigns and strategies
Customer service and client acquisition
Implementation of our client's product launches
Rigorous leadership training
In-store promotional advertising
Compensation
We offer hourly pay plus commissions on all new client
acquisitions. Our commission plan is aggressive. The most successful
employees earn well above their guaranteed weekly salary.
Qualifications
Requirements - Our ideal candidate
At least 2 years of experience in either customer service, marketing, advertising, sales, retail or telemarketing
If NO experience, Entry Level positions are available
Must be able to start working immediately if needed
Must be able to work in a fast paced environment
Strong personality
Experience developing positive relationships and/or solving customer problems
Partners effectively with others to ensure coordinated, efficient account management
Why is our company so awesome to work for? BECAUSE WE OFFER:
Advancement opportunities from Entry Level into Human Resources, Management and Consulting Competitive compensation
Fun & exciting team environment
PAID PRODUCT TRAINING
Paid Vacation
Gas reimbursement
Comprehensive and continued training including (but not limited
to) Business Building Blocks, Financial training, shadowing, campaign
knowledge and more
Our full time entry level Management team has won such awards as
Promoting Manager of the Year, Most Improved Manager and Rookie Manager
of the Year
Free parking for all of our staff
Fun company events such as National Award Conference, R&R
Weekend, Keys to Success,Team Nights, Community Service Events and more
Beautiful location
Join our Growing Management Team!
Apply TODAY set up an interview!!!
NEXT DAY INTERVIEWS AVAILABLE!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Associate (Store #327)
Customer service associate job in Crawfordsville, IN
Job Description
Job Title: Customer Service Associate (CSA)
FLSA Status: Non-exempt
Receives cash from customers or team members in payment for goods or services by performing the following duties.
Essential Duties And Responsibilities included the following (other duties may be assigned):
Inspect all outside areas to include: the building, storage buildings, restrooms, dumpster area, lawn, driveway, approaches, fixtures and lighting to insure cleanliness, accessibility, operability and safety.
Inspect all inside areas to include: the office, counter, sales floor, coolers, equipment, merchandise, back room, restrooms to insure cleanliness, accessibility, operability and safety.
Read, understand, and adhere to all guidelines currently contained in the Kocolene policy manual and future updates to the Kocolene policy manual.
Read, understand, and adhere to all guidelines currently contained in the Kocolene training manual and future updates to the Kocolene training manual.
Makes change and issues receipts or tickets to customers.
Records amounts received and prepares reports of transactions.
Work another team member's shift if they fail to come to work or until a replacement is found.
Reads and records totals shown on cash register tape and verifies against cash on hand.
Quotes price and describes features of items for which money is received.
Gives cash refunds or issues credit to customers for returned merchandise.
Clock in when arriving for work, clock out when starting breaks, clock back in when returning from a break, and clock out when leaving for the day.
Prepare new register drawer with the proper change fund.
Understand money handling procedures outlined in the training manual.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or team members of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, proportions, and percentages. Count and verify change funds. Count and verify cigarette inventory. Ability to verify the count and price of any vendor delivered merchandise.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Demands
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to stand up to eight hours; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and to talk or hear. The team member frequently is required to walk. The team member must have the ability to move quickly (within 20 seconds) to the fire extinguishers. The team member is occasionally required to sit. The team member must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.
Work Environment
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. The activity level is often fast paced. Customer and team member relations can often be perceived as negative issues.
Retail Sales Associate
Customer service associate job in Perrysville, IN
We offer a creative and friendly environment with plenty of opportunity for advancement.
Who We Are
Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
Our Stylist role creates an engaging francesca's guest experience for every guest, every time they shop in our boutique. In this role, you will exude warmth and positive energy, initiating conversation and connecting with guests in a genuine, fun way. While the primary focus of the Stylist role is guest experience, additional responsibilities include:
Processing transactions accurately and efficiently using the boutique point-of-sale system.
Embracing product knowledge, current trends, and boutique promotions to inspire the guest.
Assisting to maintain a visually inspiring boutique including recovery and replenishment of product.
Partnering with the leadership team to execute company direction and complete tasks while prioritizing our guest.
Adhering to company policies and procedures.
What You'll Get
A flexible schedule
Growth and advancement opportunities
A generous team member discount
Paid Parental Leave
Position Requirements
Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays
Ability to work with a sense of urgency in fast-paced environment
Contribute to a positive and fun professional work environment
Physical Requirements
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
Must be able to work independently
Must be able to lift and carry up to 35 lbs
We are continually sourcing and attracting top talent. We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
Auto-Apply