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Simplex Group 3.3
Customer service associate job in Rancho Cucamonga, CA
Simplex Group is an organization dedicated to providing quality commercial transportation services to trucking companies and owner operators alike. We are experts in administering comprehensive services including DOT/FMCSA Safety Compliance Management, truck permits and taxes, offering the best trucking insurance packages in the market, and securing top paying loads while servicing your freight factoring services. At Simplex Group our vision is: “Empowering the Dreams of Those Delivering to America”.
We are looking for a high-energy, customer focused New Driver Onboarding Representative to join our team. The representative will be the first point of contact for visitors at our Headquarters, giving exceptional customerservice to our visitors. In this role, the New Driver Onboarding Representative will play an essential role in prescreening drivers for our customers in accordance with the regulatory guidelines of the FMCSA. Given the fast growth within this department, we have no doubt this role will serve as a stepping stone for a long-term career at the Simplex Group.
Responsibilities:
Greet and welcome visitors in a courteous and friendly manner providing information to visitors about the company and its services
Coordinate between the visitor and our internal departments to ensure smooth operations and excellence in customer experience
Respond promptly to customer inquiries in a professional and courteous manner
Resolve customer concerns, issues, and complaints effectively and efficiently
Identify and recommend process improvements to enhance customer satisfaction
Maintain a positive and empathetic attitude towards customers at all times
Gather driver information to complete the prescreening for drivers according to FMCSA regulations, including conducting drug/alcohol screenings
Review of driver documentation required for proper onboarding
Enter and verify client information in systems to ensure records are kept up-to-date
Assist with miscellaneous clerical duties, such as photocopying, scanning, filing, and following up with customers
Manage and maintain a clean and organized reception area welcoming to visitors
Ensure security protocols are followed for visitor access
Assist with other tasks as needed by the company
Experience Requirements:
High school diploma or equivalent relevant experience.
Customerservice experience, preferably in the transportation industry.
Bilingual conversational in Punjabi is required/preferred.
Skills Needed:
Customer-centric mentality.
Data entry and documentation skills.
Strong attention to detail.
Bilingual in English and Punjabi.
Familiarity with Microsoft Office (Excel, Word).
Job Duties:
Greet and assist visitors.
Coordinate with internal departments.
Respond to inquiries and resolve concerns.
Identifying Process Improvements
Prescreen drivers per FMCSA guidelines, including Drug and alcohol screenings
Data Entry and Record Keeping
Miscellaneous Clerical Duties
Review driver documentation.
Maintain a welcoming reception area.
Follow security protocols.
Supporting additional company needs
Great Fit if...
Able to work on an On-Site position
Excellent verbal and written communication skills
Exceptional interpersonal and customerservice skills
Outstanding organizational skills and attention to detail
Strong analytical, logical thinking, and problem-solving skills
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and to delegate them when appropriate
Characteristics of a Simplificator:
Optimistic Attitude
Problem Solver
Passionate
Eager to learn
Team Player
Adaptable
Simplex Group is an organization dedicated to providing quality commercial transportation services to trucking companies and owner operators alike. We are experts in administering comprehensive services including DOT/FMCSA Safety Compliance Management, truck permits and taxes, offering the best trucking insurance packages in the market, and securing top paying loads while servicing your freight factoring services. At Simplex Group our vision is: “Empowering the Dreams of Those Delivering to America”.
$34k-44k yearly est. 21h ago
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Part-time Retail Associate - 437 Palmdale
Smart & Final Inc. 4.8
Customer service associate job in Palmdale, CA
437 - Palmdale Extra Starting Rate $18.00 per hour Do you? * Provide excellent CustomerService? * Love your Community? * Love Food? Join our Smart & Final store operations team as a Part-time Retail Associate - 437 Palmdale! PALMDALE, California, 93551
United States
Who We Are
With a history that spans more than 150 years, Smart & Final offers customers fresh produce, quality meats and groceries as well as more than 3,000 club-sized items to fit every budget and need. We are the smaller, faster grocery warehouse store - without the membership fee.
We proudly give back to the communities we serve through the help of the Smart & Final Charitable Foundation, donating more than $1 million and volunteering over 1,000 hours each year.
As part of the Chedraui USA group of companies, our mission is to provide customers with an exceptional shopping experience with the freshest selection available across all our retail banners, and our people are at the heart of what we do.
Our team is continually looking for talented individuals to bring our mission to life. Your success starts here!
What We Bring
* 401(k) Retirement Benefit
* Continuing Education Benefits
* And Much More!
What You'll Bring
Candidates should possess the ability to:
* Read and write English, interact with general public and co-workers.
* Read and comprehend simple instructions, product labels, product pricing codes, shelf tags, short correspondence, and memos.
* Write simple correspondence.
* Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
* Apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
* Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 45 pounds, and occasionally lift and/or move up to 60 pounds.
It Would Be Extra Awesome if you brought...
* Basic PC/Outlook skills
* Retail Management Certificate
The Opportunity
The Part-time Retail Associate performs management-assigned duties, which may include but may not be limited to, stocking and maintaining a store section, carry-out services and store cleaning.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned or required:
* Maintain a store section as assigned and stock merchandise using proper equipment (excluding power/heavy equipment)
* Assures proper pricing on merchandise, checks product date codes to validate proper rotation, stocks shelves, end displays, floor stacks, displays and refrigerated/frozen cases.
* Prepares perishable products for sale as needed
* Sets up advertising/promotional displays
* Cleans and maintains sanitation standards in all interior and exterior areas of store and parking lot as directed by store management
* Offers friendly, knowledgeable, efficient and courteous assistance to customers by providing them with current store and product information
* When requested, loads customer purchases by assisting customers to their vehicles
* Performs basic bookkeeping duties, including recording lost/damaged goods and store supplies using appropriate tools
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
$18 hourly 15d ago
Retail Associate
Corona Ca 3.5
Customer service associate job in Corona, CA
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customerservice and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to CustomerService calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$30k-36k yearly est. Auto-Apply 60d+ ago
Customer Experience Lead-Galleria at Tyler
Victoria's Secret 4.1
Customer service associate job in Riverside, CA
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $20.75
Maximum Salary: $26.00
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$20.8-26 hourly 19d ago
Customer Service / Sales Associate
Bliss Car Wash 4.4
Customer service associate job in Covina, CA
Job Description
CustomerService/Sales Associate (Full time & Part Time) BLISS Car Wash -
$500 SIGN ON BONUS
$16.90 - $19 hourly base pay, plus commission and incentives.
Benefits:
$500 Sign on Bonus
Full Time / Part Time
Holiday Pay
Hourly Plus Commission and Incentives
Medical, Dental, Vision, Critical Illness & Accident Insurance Plans
401k with Employer Matching
FREE weekly car washes
Growth opportunity within the BLISS family
BLISS car wash is rapidly growing and looking for energetic, smiling team members.
At BLISS we make a difference one car at a time. It's not only about what we do, but also about who we are. We are passionate and positive, love to make people smile and will do whatever it takes to make our guests happy.
We are water warriors and believe water is life, so we fight to conserve it at every turn. We are united as we are all part of life on this planet and together, we can make it better.
If this sounds like you then BLISS wants to invest in you and your future.
DUTIES INCLUDE, BUT NOT LIMITED TO:
CustomerService/Sales:
Greet and create an exceptional first impression for all guests.
Educate all guests on washes, upgrades, and membership packages.
Ensure all vehicles are loaded correctly and safely onto the conveyor.
Prep the vehicle within company guidelines.
Maintain a safe and clean work area.
Perform after-hours site cleaning by following schedule (Cleaning site includes but not limited to: Tunnel equipment, tunnel floor, tunnel walls, tunnel pit, vacuum area, walkways, queuing area, etc.)
Maintain high standards of personal appearance and grooming, which include wearing proper uniform/appearance policy.
Ability to follow directions and make decisions consistent to the job functions.
Follow company safety protocol.
Enjoy working outdoors.
Be a team player.
Greet and create an exceptional first impression for all guests.
Offer & Sale BLISS Monthly Unlimited Wash Memberships.
Offer & Sale BLISS Single Wash Packages as well as Upgrades.
Excellent verbal communication skills.
Self-motivated, SALES-oriented individual.
Highly energetic, positive attitude and goal-oriented.
Able to meet/exceed Sales Targets.
Provide excellent service to ensure that ALL guests have a BLISSFUL experience.
Maintain a safe and clean work area.
Maintain high standards of personal appearance and grooming.
Ability to follow directions.
Follow company safety protocol.
Enjoy working outdoors.
Be a team player.
EXPERIENCE:
CUSTOMERSERVICE - Retail, guest service industry, fast food or car wash preferred BUT NOT NEEDED.
SALES - Prior sales experience is needed.
KNOWLEDGE:
Always maintain the highest level of customerservice.
Flexibility to adapt to a variety of situations.
Ability to improve through training.
WORK SCHEDULE:
Full-time & part-time.
Ability to work site hours as well as after hours.
LANGUAGE SKILLS:
Ability to communicate in English.
PHYSICAL DEMANDS:
Excellent physical mobility
Able to lift up to 50lbs
Work outdoors with the ability to stand & walk for extended periods of time
WORKING & ENVIRONMENTAL CONDITIONS:
Works mainly outdoors and at times indoors.
Exposure to fumes from vehicles, equipment, and cleaning solvents.
Loud noises and vibration exposure.
BLISS Car Wash is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected class or characteristic. We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable “Fair Chance” ordinances.
Sign-on Bonus is payable after 90 days of continues employment.
Visit our website at blisscarwash.com and click on the careers tab to apply.
$16.9-19 hourly 16d ago
Customer Service / Sales Specialist
Fastsigns 4.1
Customer service associate job in Ontario, CA
A CustomerService/Sales Specialist position with FASTSIGNS gives you the opportunity to work with people across different industries and giving them solutions that make an impact in and around their workplace. You'll spend your days meeting with clients assessing needs and opportunities, prospecting for new business, networking, and managing customer relationships. You will be selling unique, exciting products that changes by the minute - completely based on customer needs and desires.
The challenge
Learning all there is to offer. We have a proven, successful training program to get you the basics, but you will learn every day of your career with FASTSIGNS...because we rarely do the same thing twice.
Job Responsibilities
* Implement a sales strategy to meet the sales goals and goals of the company
* Perform communication with customers to provide solutions as needed
* Prepare quotes, book orders and monitor all sales performances in the territory
* Coordinate with other members in the sales team and other departments to ensure excellent customerservice
Job Skills & Qualifications
* Good communication skills both written and spoken
* Fluent with Microsoft Office, Google Suite and Internet research
* Command on basic Math, Organizational skills and efficiency in performing duties
* Hands-on knowledge of Point-Of-Sale and Adobe Applications
* College Degree - preferred that can be substituted with hands-on-training and other education
Benefits Fastsigns Offer
Five day work Week with Over Time Option
Sick Leave and Vacation Time Off
National Holidays
Competitive Wage System
Merit based bonus system
Compensation: $13.00 - $22.00 per hour
$13-22 hourly 60d+ ago
Customer Service Specialist
DSV Road Transport 4.5
Customer service associate job in Fontana, CA
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Fontana, Slover Ave
Division: Solutions
Job Posting Title: CustomerService Specialist - 104636
Time Type: Full Time
POSITION SUMMARY
The CSR lead is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSR lead is also responsible for accurate and timely order processing to support the efficient operation of the site.
As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Labor and Training Management:
* Reports inconsistencies or problems to Supervisor or Operations Manager • Manages order flow to ensure daily requirements are fulfilled
* Coordinates special warehouse projects
* Key resource for personnel needing assistance
* Responsible for locking and securing the facility as scheduled or required
* Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoices, shipments, inventory counts, etc., in a courteous and efficient manner.
* Will mentor and train new and existing associates in specific distribution activities to help achieve established customer demands
* Will train new and existing associates on current Standard Operating Procedures, which includes but is not limited to shipping, receiving, picking, and/or quality control documentation
* Will assist in forklift operation and certification for new and existing associates
* Direct the operations of the CSR team to achieve prescribed objectives.
* Assist associates and temporary labor in the completion of productivity sheets and accurate capture of production and payroll hours.
* Assist Supervisor in maintaining the level of employees consistent with a productive workforce.
* Participate in establishing work schedules.
* Ensure that the schedules are correctly implemented and that jobs are assigned effectively and completed properly.
* Assist the Supervisor in ensuring that all associates handle product according to all prescribed quality procedures and guidelines.
CustomerService
* Respond to all requests (internal and external) in a courteous, professional, and timely manner
* Coordinate all inbound and outbound activity for assigned accounts • Process and input all customer orders.
* Running and printing shipments from WMS.
* Run stock reports to check for product availability.
* Generate all related paperwork and necessary information required for customer work orders
* Checking all orders for special requests
* Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise.
* Follow up with other departments to ensure the service standards are being met.
* Assure proper invoicing of accounts by verifying customers as required.
* Handles returned merchandise in an efficient manner and assure proper credit is given to the customer.
Customer Interfacing Activities
* Investigate and communicate client complaints in accordance with established contact, site and company protocol
* Oversees the shipping and receiving activity for the CustomerService Department • Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction.
* Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.
Documentation
* Prepare required activity reports accurately and efficiently for site management
* Research discrepancies that may occur in the shipping and receiving process • Document processing and logistical support encompassing a variety of duties to include data entry, copying, faxing, filing, and labeling.
* Assisting with any clerical and floor duties management requires.
* Ensure the accuracy of all receiving and shipping documents.
* Gather and maintain all data and records relative to shipping and receiving activities.
* Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents.
* Prepare any reports concerning customerservice as required by supervisors.
* Assist in resolving any discrepancies.
Data Entry
* Operate the computer terminal in a proficient manner.
* Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion.
Clerical
* Oversee all paperwork associated with orders and maintain the corresponding files.
* Answer phone calls and operates various types of office machines and computers necessary to perform duties. • Greet customers and visitors to the office.
* Effectively correspond with customers as required.
Communication
* Answer incoming telephone calls in a cheerful, courteous, and timely manner. • Promptly route each call to the proper party, taking messages when necessary.
* Assist callers with general information and inquires.
* Direct visitors to appropriate department.
* Assist drivers at check in window various times though out the day.
OTHER DUTIES (Site Specific)
* Assists in maintaining cleanliness of work environment
* Assists in overseeing warehouse inventories • May work as part of a team or independently
* Active participation in Safety Program, to include but not limited to, Hazardous Communications and Emergency Response programs to ensure a safe work environment for all persons within the facility
* Abide by the company policies and procedures as listed in the Employee Manual or other communicated rules and/or regulations
* CSRs may be expected to cross train in other administrative staff functions to support the site and contribute to associate development.
* Work overtime as dictated by business whether mandatory or voluntary
SUPERVISORY RESPONSIBILITIES
* None
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
* Must have a high school diploma or general education degree (GED).
* 1 year experience in CustomerService-related capacity
Certificates, Licenses, Registrations or Professional Designations
* N/A
SKILLS, KNOWLEDGE AND ABILITIES
Computer Skills
* Intermediate computer skills
* Proficient with MS Office Applications • WMS functions
Language Skills
* English (reading, writing, verbal)
* Business writing proficiency
Mathematical Skills
* Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
Other
* Strong attention to detail accuracy and accomplish job task in a timely manner.
* Ability to perform duties with minimal supervision or guidance. • Ability to multi-task
* Effective communication skills
* Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
PREFERRED QUALIFICATIONS
* 1 year customer invoicing experience
* 2-3 years customerservice experience
* 3-5 years Manufacturing or distribution/logistics experience • 3-5 years basic math computations experience
PHYSICAL DEMANDS
Occasionally · Handling/Fingering, Sitting
Frequently
* Bending
Constantly
* Walking and Standing
Ability to Lift/Carry and Push/Pull · 21-50 pounds
o Reach above shoulder, reach outward, squat, or kneel.
Other Physical Requirements:
WORK ENVIRONMENT
* While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
* Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
For this position, the expected base pay range is $26.00-$28.89 / Hourly. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.
DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.
Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.
To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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$26-28.9 hourly Easy Apply 30d ago
Retail Associate
Diamond Bar Ca 3.8
Customer service associate job in Diamond Bar, CA
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customerservice and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to CustomerService calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$31k-37k yearly est. Auto-Apply 60d+ ago
Customer Success Consultant- State Net
Lexis Nexis 4.4
Customer service associate job in Home Gardens, CA
Are you interested in an alternative legal career that combines legal expertise, training and sales?
Do you enjoy providing education and support to legal professionals?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the Role
The State Net Solutions Consultant serves as a frontline customer-support expert, partnering with clients' government relations and compliance teams to help them achieve their strategic objectives. Acting as a trusted advisor, the Solutions Consultant works closely with the Client Manager to drive customer satisfaction, retention, and revenue growth across the assigned account base.
Responsibilities:
Providing frontline customer support for State Net products, handling both reactive inquiries and proactive outreach and training.
Partnering with the Client Manager to plan and conduct regular business reviews with clients.
Understanding, analyzing, and documenting client-specific needs, workflows, and objectives.
Identifying upsell and cross-sell opportunities and collaborate with the Client Manager to advance them.
Creating and maintaining account-level usage plans; monitor client engagement and adjust strategies to ensure active, effective product use.
Proactively sharing customer insights and feedback with internal teams, especially regarding product performance, gaps, or enhancement opportunities.
Guiding clients in navigating legislative and regulatory processes.
Develop a deep understanding of client organizations to recommend appropriate solutions and product configurations.
Demonstrating comprehensive knowledge of the State Net value proposition and competitive landscape to effectively differentiate the offering.
Delivering product demonstrations, online training sessions, webinars, and phone-based training.
Utilizing all required tools, systems, processes, sales metrics, and reporting platforms.
Meeting or exceeding sales goals, usage objectives, and other performance targets.
Requirements:
Have 3+ years of proven sales, customer success, or training experience
Have a Bachelor's degree/equivalent experience
Show great verbal and written communication skills
Have excellent organizational skills and attention to detail
Be able to collaborate effectively across teams
Have the ability to build strong internal and external relationships
Have the ability to travel to customers for onsite trainings and meetings (about 10% of time)
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, we will help you meet your immediate responsibilities and your long-term goals.
About the business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
U.S. National Base Pay Range: $52,800 - $88,000. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
$52.8k-88k yearly Auto-Apply 37d ago
Community Service Specialist (Community Service Specialist I), Parking Administration
California State University System 4.2
Customer service associate job in San Bernardino, CA
our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit *********************************************************
Closing Statement:
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at ******************.
Smoking
CSUSB is a smoke and tobacco-free campus. See policy at *******************************************************
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: *******************************
Advertised: Dec 18 2025 Pacific Standard Time
Applications close:
$61k-85k yearly est. 32d ago
Licensed Insurance Customer Service
Daniel Covarrubias-Farmers Insurance
Customer service associate job in Corona, CA
Job Description
Our office is expanding, and we are looking to hire the right individual to join our outstanding team. We are currently seeking to fulfill a full-time position. Our Insurance Representative will be responsible for providing exceptional customerservice to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Preferred candidate will have an active Property and Casualty insurance license. Insurance industry experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Responsibilities:
Meet new business production goals and objectives as established.
Solicits for new business via telephone, networking, and other lead sources.
Develop insurance quotes, makes sales presentations, and closes sales.
Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Prospects for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases.
Educate clients on the insurance policies that best suit their needs
Requirements:
Strong work ethic and leadership skills.
Driven and goal-oriented individual.
Ability to tactfully handle stressful and difficult situations.
Interested in a sales career, sales experience preferred
No insurance experience required but must be willing to learn
Benefits:
Base Salary with Commissions
Bonus Opportunities
Weekends Off
Holidays Off
Hands On Training
Professional Work Environment
$33k-45k yearly est. 14d ago
Retail Associate
Upland Ca 4.7
Customer service associate job in Upland, CA
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customerservice and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to CustomerService calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$31k-37k yearly est. Auto-Apply 60d+ ago
Part Time Customer Service Sales Associate
The Hertz Corporation 4.3
Customer service associate job in Ontario, CA
The Part Time CustomerService Sales Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customerservice and sales support.
Qualifications:
Strong oral and written communication skills. Must have the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. Display a high level of ownership, accountability, and initiative.
Apply today and shift your career into drive for tomorrow!
What You'll Get:
* Hourly Rate is $17.75 + Commission. This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans.
* Bonus Plans: Eligible, Up to 12%
* Bonus: Eligible, Up to 12%
* Benefits: Eligibility and program information can be found here at HertzBenefits.com. To include:
* Employee Assistance Program for employees & family
* Perks & Discounts -Theme Park Tickets, Gym Discounts & more
$17.8 hourly Auto-Apply 33d ago
Assistant Manager - Customer Service Associate
Sanborn's Air Conditioning & Heating
Customer service associate job in Redlands, CA
Job Description
Sanborn's Air Conditioning and Heating, located in Redlands, CA, is seeking a qualified individual for the position of full-time Assistant Manager - CustomerServiceAssociate. This is a full-time, in-office opportunity offering a base pay of $20 - $23/hour plus performance-based pay.
Benefits:
Health insurance
Paid time off (PTO)
Paid holidays
Sick days
401(k) plan
OUR MISSION
Teamwork is at the heart of everything we do. We provide 5-star service to customers in Redlands, Banning, and San Bernardino, focusing on educating them about their options. By helping our customers choose home comfort systems that offer great performance and value, we save them money. We also address indoor air quality concerns, making sure our clients enjoy the healthiest air possible.
Our success is built on the dedication and reliability of our team members. We value every employee and work hard to create opportunities for career growth within a supportive, team-oriented environment.
YOUR SCHEDULE
This Assistant Manager - CustomerServiceAssociate position is full-time, Monday through Friday, from 8:00 a.m. to 5:00 p.m., and is based in our Redlands office.
YOUR DAY AS AN ASSISTANT MANAGER - CUSTOMERSERVICEASSOCIATE
In this role, you will spend your day answering phones and providing high-quality service to customers. You will be responsible for dispatching HVAC services, managing warranties, and ordering necessary supplies. Administrative tasks will be part of your daily routine, and you will be responsible for closing the office at the end of the business day. Your efforts will help maintain efficient operations and support our customers' needs!
REQUIREMENTS FOR AN ASSISTANT MANAGER - CUSTOMERSERVICEASSOCIATECustomerservice and manager experience
HVAC and dispatching experience
ARE YOU READY FOR THIS EXCITING OPPORTUNITY?
If you are interested in this position, we encourage you to apply through our mobile-friendly application process. Apply today!
$20-23 hourly 11d ago
Customer Service - Sales Associate
RME Clinics A Massage Envy Group
Customer service associate job in Rancho Cucamonga, CA
Do you love helping others?
Are you a sales and customerservice superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy. Massage Envy is the leader in accessible massage and skin care. As a sales and customerserviceassociate at our franchised location Upland, Rancho Cucamonga, Claremont & Ontario* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:
Help clients understand the benefits of regular massage, skin care and stretch.
Establish relationships with members and guests to grow and retain a client base.
Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.
Here's what's in it for you:
The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:
Benefits that help you take care of you .
A healthy compensation plan that rewards your hard work.
A dynamic, energizing environment where you're consistently challenged, never bored.
Training to help you grow and refine your sales and customerservice skills.
As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. This includes:
Providing outstanding customerservice by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.
Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
Driving member retention through outreach via phone and email to current members.
Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.
We only succeed together, so we're looking for people with the passion and experience to be amazing. Those who thrive in this role are:
Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care. Bonus points for previous retail or sales experience.
People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn't the easy thing).
Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.
Masters of customerservice who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customerservice experience.
Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.
Great teammates who can work well with others in a fun and fast-paced environment.
Supporters of total body care with a general knowledge of massage and skin care services.
We Believe Our Differences Make Us Better
We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you're ready to put your amazing sales and customerservice skills to work to help people feel their best, we can't wait to meet you.
*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.
$33k-44k yearly est. Auto-Apply 60d+ ago
Customer Service Center Associate (83.25)
American States Water Company
Customer service associate job in San Dimas, CA
Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in business for more than 90 years because we put customers first.
Accountability The CustomerService Center Associate is proficient in the use and application of the tools, equipment, software, processes, and procedures required in the performance of the position's essential duties and responsibilities.
Duties and responsibilities are prioritized according to the work unit assigned and performance measures are based on competencies to include accountability, customer focus, teamwork, problem solving, and productivity.
Essential Duties and Responsibilities • Responds professionally and effectively to all types of customer inquiries and service requests via multiple channels of customer contact and according to Company and regulatory performance standards across all customerservice areas • Creates and accesses customer records, researches, and navigates efficiently through the Customer Information System (CIS) to resolve customer complaints and account discrepancies • Assists customers with online customer self-service and electronic payment portal system access, navigation, and resolving technical issues • On a daily basis, assigns, tracks, and monitors on-cloud meter reading route downloads/uploads, provides assistance and support to users of the FCS Itron on Cloud software and smart devices • Analyzes and edits meter read data; with appropriate follow-up action • Processes customer payments accurately and prepares cashiers reports and deposits • Processes new customer applications and renewals for a variety of programs that may include but is not limited to Customer Assistance Program (CAP), hydrant meters, new services, backflow compliance, and fire flow tests, etc.
• Dispatches service and trouble calls accurately and timely to field service personnel • Accesses and researches field service orders, monitors Key Performance Indicators (KPI), and navigates efficiently through Mobile Workforce Management (MWM) system • Notifies GSWC management team and other departments of emergencies such as water outages, main breaks, etc.
• Performs higher level customerservice center duties that include but are not limited to: o Sharing knowledge and mentoring newly hired staff o Responding to calls in the quality assurance and/or escalation phone skill sets o Completing quality audit checklists as assigned by supervisor(s) o Communicating complex regulations, billing and rate information to customers o May provide MWM and CC&B user support to Water Operations staff o Performs other duties as assigned The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills or competencies associated with this job.
Minimum Qualifications • High school diploma or equivalent • Two (2) years relevant work experience at GSWC or five years of customerservice experience in a professional environment • Familiarity with utility or comparable service industry, contact center systems and customer information system terminology • Must be proficient in computer skills including Microsoft Office • Must be able to read and interpret documents such as regulations, procedure manuals, and rate schedules, etc.
• Must be able to demonstrate the ability to prioritize assignments and work in order of urgency and sensitivity • Proficiency in PC applications such as Windows, Word Processing, Spreadsheets and Internet • Good written and verbal communication skills • Ability to communicate effectively with their supervisor, co-workers and the public • Ability to perform basic mathematic functions, calculate figures, and reconcile account information • Bilingual skills may be required May require varied shift assignments based on business needs, including working in all weather conditions, during all hours of the day.
Physical demands include but are not limited to standing, climbing, walking, lifting, bending, pulling and/or pushing, grasping, reaching, stooping and crouching, sitting, typing, walking, reading, writing, color determination, speaking and listening for extended periods of time.
Qualities of a Successful CustomerService Center Associate • Trustworthy; strong personal integrity • Strong level of accountability and ownership • High quality communication skills, both verbal and written (including email) • Analytical and critical thinker • Ability to maintain strong relationships with field service personnel.
• Collaborative and team oriented • Professional with internal and external customers • Customerservice-oriented • Excellent multi-tasking, time management and organizational skills • High degree of initiative; a self-starter BENEFITS Our Company supports our employees with rich benefit programs and resources to help them thrive today and prepare for tomorrow.
Benefit options include medical, dental, and vision plans with the Company currently paying 85% of the monthly premium for employees and their eligible dependents.
We also offer paid vacation and sick time and twelve Company paid holidays per year.
To help our employees plan for the future, we offer both a 401(k) retirement plan as well as a Defined Contribution Profit Sharing retirement plan.
Additional benefits include life, AD&D, and LTD insurance as well as health savings account and flexible spending plans.
COMPENSATION INFORMATION The compensation range provided is in compliance with state specific laws.
Multiple factors are used to determine the actual starting rate of pay for all of our positions, including specific skills, years of experience, education, certification(s), and other job related factors.
The responsibilities of this position will involve access to information that may be considered confidential, private and sensitive.
Therefore, the individual filling this position will be required to both allow and pass a background check.
NOTE: Reasonable accommodations will be made to enable individuals with special needs to perform the essential functions.
$33k-45k yearly est. 29d ago
Customer Success Consultant- State Net
RELX 4.1
Customer service associate job in Home Gardens, CA
Are you interested in an alternative legal career that combines legal expertise, training and sales?
Do you enjoy providing education and support to legal professionals?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the Role
The State Net Solutions Consultant serves as a frontline customer-support expert, partnering with clients' government relations and compliance teams to help them achieve their strategic objectives. Acting as a trusted advisor, the Solutions Consultant works closely with the Client Manager to drive customer satisfaction, retention, and revenue growth across the assigned account base.
Responsibilities:
Providing frontline customer support for State Net products, handling both reactive inquiries and proactive outreach and training.
Partnering with the Client Manager to plan and conduct regular business reviews with clients.
Understanding, analyzing, and documenting client-specific needs, workflows, and objectives.
Identifying upsell and cross-sell opportunities and collaborate with the Client Manager to advance them.
Creating and maintaining account-level usage plans; monitor client engagement and adjust strategies to ensure active, effective product use.
Proactively sharing customer insights and feedback with internal teams, especially regarding product performance, gaps, or enhancement opportunities.
Guiding clients in navigating legislative and regulatory processes.
Develop a deep understanding of client organizations to recommend appropriate solutions and product configurations.
Demonstrating comprehensive knowledge of the State Net value proposition and competitive landscape to effectively differentiate the offering.
Delivering product demonstrations, online training sessions, webinars, and phone-based training.
Utilizing all required tools, systems, processes, sales metrics, and reporting platforms.
Meeting or exceeding sales goals, usage objectives, and other performance targets.
Requirements:
Have 3+ years of proven sales, customer success, or training experience
Have a Bachelor's degree/equivalent experience
Show great verbal and written communication skills
Have excellent organizational skills and attention to detail
Be able to collaborate effectively across teams
Have the ability to build strong internal and external relationships
Have the ability to travel to customers for onsite trainings and meetings (about 10% of time)
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, we will help you meet your immediate responsibilities and your long-term goals.
About the business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
U.S. National Base Pay Range: $52,800 - $88,000. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
$52.8k-88k yearly Auto-Apply 37d ago
Customer Service Teammate
Go Car Wash Management Corp
Customer service associate job in Loma Linda, CA
Job Description
TEXT "GOMILES" to ************ to APPLY!
GO - Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a CustomerService Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $18.90/hour, which includes a base pay of $16.90/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$16.9-18.9 hourly 9d ago
Customer Service / Sales Associate
Western Fuel Group Inc.
Customer service associate job in Covina, CA
CustomerService/Sales Associate (Full time & Part Time) BLISS Car Wash -
$500 SIGN ON BONUS
$16.90 - $19 hourly base pay, plus commission and incentives.
Benefits:
$500 Sign on Bonus
Full Time / Part Time
Holiday Pay
Hourly Plus Commission and Incentives
Medical, Dental, Vision, Critical Illness & Accident Insurance Plans
401k with Employer Matching
FREE weekly car washes
Growth opportunity within the BLISS family
BLISS car wash is rapidly growing and looking for energetic, smiling team members.
At BLISS we make a difference one car at a time. It's not only about what we do, but also about who we are. We are passionate and positive, love to make people smile and will do whatever it takes to make our guests happy.
We are water warriors and believe water is life, so we fight to conserve it at every turn. We are united as we are all part of life on this planet and together, we can make it better.
If this sounds like you then BLISS wants to invest in you and your future.
DUTIES INCLUDE, BUT NOT LIMITED TO:
CustomerService/Sales:
Greet and create an exceptional first impression for all guests.
Educate all guests on washes, upgrades, and membership packages.
Ensure all vehicles are loaded correctly and safely onto the conveyor.
Prep the vehicle within company guidelines.
Maintain a safe and clean work area.
Perform after-hours site cleaning by following schedule (Cleaning site includes but not limited to: Tunnel equipment, tunnel floor, tunnel walls, tunnel pit, vacuum area, walkways, queuing area, etc.)
Maintain high standards of personal appearance and grooming, which include wearing proper uniform/appearance policy.
Ability to follow directions and make decisions consistent to the job functions.
Follow company safety protocol.
Enjoy working outdoors.
Be a team player.
Greet and create an exceptional first impression for all guests.
Offer & Sale BLISS Monthly Unlimited Wash Memberships.
Offer & Sale BLISS Single Wash Packages as well as Upgrades.
Excellent verbal communication skills.
Self-motivated, SALES-oriented individual.
Highly energetic, positive attitude and goal-oriented.
Able to meet/exceed Sales Targets.
Provide excellent service to ensure that ALL guests have a BLISSFUL experience.
Maintain a safe and clean work area.
Maintain high standards of personal appearance and grooming.
Ability to follow directions.
Follow company safety protocol.
Enjoy working outdoors.
Be a team player.
EXPERIENCE:
CUSTOMERSERVICE - Retail, guest service industry, fast food or car wash preferred BUT NOT NEEDED.
SALES - Prior sales experience is needed.
KNOWLEDGE:
Always maintain the highest level of customerservice.
Flexibility to adapt to a variety of situations.
Ability to improve through training.
WORK SCHEDULE:
Full-time & part-time.
Ability to work site hours as well as after hours.
LANGUAGE SKILLS:
Ability to communicate in English.
PHYSICAL DEMANDS:
Excellent physical mobility
Able to lift up to 50lbs
Work outdoors with the ability to stand & walk for extended periods of time
WORKING & ENVIRONMENTAL CONDITIONS:
Works mainly outdoors and at times indoors.
Exposure to fumes from vehicles, equipment, and cleaning solvents.
Loud noises and vibration exposure.
BLISS Car Wash is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected class or characteristic. We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable “Fair Chance” ordinances.
Sign-on Bonus is payable after 90 days of continues employment.
Visit our website at blisscarwash.com and click on the careers tab to apply.
$16.9-19 hourly Auto-Apply 60d+ ago
Customer Solutions Representative 2
Apidel Technologies 4.1
Customer service associate job in Irwindale, CA
Job Description
Associate\'s degree in business or equivalent combination of education, training and experience. Typically possesses three to five years experience resolving problems for customers and answering customer questions regarding Company programs, policies, and procedures. Demonstrated ability to tactfully resolve moderately complex issues. Under limited supervision, processes incoming orders. Receives, evaluates, and answers customer inquiries (phone or correspondence) of a moderately complex nature. Tasks require some judgment. Typically requires a high school education or equivalent and three to five years experience. Normally reports to the CustomerService Supervisor. (Add software requirements) Excellent organizational skills, high attention to detail and exceptional customerservices skills required.
Day-to-Day Responsibilities/Workload
Responsible for clearing payment exceptions pertaining to the electronic payment channels: Electronic Funds Transfer; Authorized Payment Agencies; Direct Payment; Electronic Data Interchange; Quick Check; Credit/Debit Card; and .com.
Helps to resolve payment inquiries received by customers directly and through system generated orders.
Utilizes internal and external tools designed towards researching payments and determining their intended destination.
Works with s banking relationships and vendors to return unidentified payments to the originator when necessary.
Completes a daily reconciliation between SAP-ISU and the General Ledger using Bank deposit data to validate accurate financial reporting.
Issues customer refund drafts for lost, stolen, or uncashed refunds. Works to process fraud documents with the appropriate internal groups.
Required Skills/Attributes
Three (3) years of experience in customerservice and resolving customer inquiries.
Ability to change course when an urgent matter arises.
Good Written, Verbal and Communication Skills
Ability to communicate complex issues well both in writing and verbally
Desired Skills/Attributes
Experience with SAP applications
Experience with the payment processes and/or banking knowledge.
Ability to apply logic to a scenario and pull upon previous occurrences
Education Requirement
A. High School Diploma or Equivalent
How much does a customer service associate earn in Victorville, CA?
The average customer service associate in Victorville, CA earns between $29,000 and $50,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in Victorville, CA
$38,000
What are the biggest employers of Customer Service Associates in Victorville, CA?
The biggest employers of Customer Service Associates in Victorville, CA are: