Customer service associate jobs in Weston, FL - 3,946 jobs
All
Customer Service Associate
Customer Service Representative
Customer Service Specialist
Client Specialist
Client Associate
Store Associate
Customer Service Administrator
Client Service Associate
Bilingual Customer Service
Service Advisor
Account Services Representative
Customer Service Agent
Client Representative
Customer Leader
Customer Support Specialist
Full-Time Store Associate (New Store)
Aldi 4.3
Customer service associate job in West Palm Beach, FL
As a Store Associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customerservice.
Position Type: Full-Time
Average Hours: 32-40 hours per week
Starting Wage: $18.00 per hour
Wage Increases: Year 2 - $18.50 | Year 3 - $19.00 | Year 4 - $19.00| Year 5 - $20.00
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
Processes customer purchases, perform general cleaning duties, stocks shelves and merchandise displays neatly
Provide exceptional customerservice, assisting customers with their shopping experience
Collaborate with team members and communicate clearly to the store management team
Provide feedback to management on all products, inventory losses, scanning errors, and general issues
Participate in taking store inventory counts according to guidelines and monitoring inventory for accuracy
Adheres to cash policies and procedures to minimize losses
Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
Other duties as assigned
Physical Demands:
Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store
Must be able to perform duties with or without reasonable accommodation
Qualifications:
You must be 18 years of age or older to be employed for this role at ALDI
Ability to provide prompt and courteous customerservice
Ability to operate a cash register efficiently and accurately
Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler
Ability to perform general cleaning duties to company standards
Ability to interpret and apply company policies and procedures
Excellent verbal and written communication skills
Ability to work both independently and within a team environment
Ability to stay organized, give attention to detail, follow instructions and multi-task in a professional and efficient manner
Meet any state and local requirements for handling and selling alcoholic beverages
Education and Experience:
High School Diploma or equivalent preferred
Prior work experience in a retail environment preferred
A combination of education and experience providing equivalent knowledge
$18-19 hourly 1d ago
Looking for a job?
Let Zippia find it for you.
Customer Services Specialist
Savills North America 4.6
Customer service associate job in Miami, FL
ABOUT THE ROLE
The Client Services Specialist will support a top-producing four-person leasing team in Miami, led by the Vice Chairman and Co-Head of Florida for the Miami Office. This person will play a central role in keeping the team organized and efficient, helping manage projects, client deliverables, and daily operations. The ideal candidate is a fast learner who thrives in a busy environment, takes initiative, and helps the team stay on track across all active assignments.
KEY RESPONSIBILITIES
Marketing Coordination
Lead all aspects of the team's marketing efforts, from concept through execution, for property campaigns, client presentations, and new business pursuits.
Lead Social Media Management efforts such as LinkedIn a plus
Develop, proof, and produce marketing materials including proposals, pitch decks, offering memorandums, and brochures that align with Savills' brand standards.
Use Salesforce, LinkedIn, CoStar, and Exact Target to support prospecting, marketing outreach, and engagement tracking.
Coordinate photography, floor plans, and other creative assets with vendors and internal teams.
Maintain and organize the team's contact database while improving marketing processes for better efficiency and results.
Financial Support
Handle billing, invoicing, and expense reports for the team.
Update and maintain stacking plans and other financial tracking tools in Excel.
Administrative Support
Greet and assist guests; answer and route incoming calls.
Manage incoming and outgoing mail and packages.
Keep Salesforce and other CRM databases accurate and up to date.
Schedule meetings, conference calls, and team activities.
Set up conference rooms and prepare materials for client meetings.
Client Interface
Help prepare materials and presentations for client meetings.
Participate in client pitches as needed.
Coordinate communication and logistics between the team and clients.
Process Management
Work closely with the team to manage all active projects and client assignments from start to finish.
Keep track of deliverables, deadlines, and follow-ups to ensure nothing falls through the cracks.
Anticipate next steps and help keep the team organized and accountable.
Serve as the central point of coordination for ongoing projects and team priorities.
Partner with other Client Services Specialists and Operations staff on office-wide initiatives.
Qualifications
Bachelor's degree preferred (Business, Marketing, Communications, Real Estate, Finance, or related field).
Professional, proactive, and able to work both independently and as part of a team.
Minimum of 3+ years of experience in marketing, administration, or commercial real estate preferred. Engagement and interaction with support of upper management is important.
Strong skills in Microsoft Office (Namely: Excel, PowerPoint, Word) and Salesforce.
Familiarity with Adobe InDesign, CRM, and email marketing tools such as SalesForce a plus.
Excellent written and verbal communication skills.
Strong organizational skills, attention to detail, and the ability to handle multiple priorities.
WHY JOIN US?
Join one of Miami's most established office leasing teams at Savills. This position offers exposure to all sides of the business-marketing, financial analysis, and client strategy-and is a great opportunity for someone looking to build a long-term career in commercial real estate.
Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.
$27k-36k yearly est. 3d ago
Customer Service Associate
Raising Cane's 4.5
Customer service associate job in Miami, FL
Starting hiring pay at: 15
As an important part of our team, CustomerServiceAssociates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customerservice. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
We are looking to hire CustomerServiceAssociates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customerserviceassociate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new CustomerServiceAssociate on the team. We will make sure you are prepared to grow your Restaurant career with us.
Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
Qualities of awesome Canes CustomerServiceAssociate:
Team player
Excellent communicator
Happy, Courteous and Enthusiastic
Hard working and attentive
Responsible and dependable
Authentic and genuine
Takes pride in doing a good job
Benefits available for hourly Crew:
Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
OnePass Gym Membership Program
401(k) With Safe Harbor Employer Match (age 21 & older)
Access to financial advisors for budget and retirement planning
Crewmember Assistance Program
Education assistance
Pet Insurance
Perks & Rewards for hourly Crew:
Paid Time Off
Closed for all major holidays
Early closure for company events
Casual Work Attire
Flexible Scheduling
Perkspot Employee Discount Program
Must satisfy hours requirement per year
Locations may vary
ESSENTIAL FUNCTIONS OF THE POSITION:
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lift and carry, push or pull heavy objects up to 50 pounds
Kneel, bend, twist or stoop
Ascend or descend stairs
Reach and grasp objects (including above head and below waistline)
Excellent verbal and written communication
Ability to show up to scheduled shifts on time
Cleaning tables, floors and other areas of the Restaurant
Taking orders from Customers and processing payments efficiently
Follow proper safety procedures when handling and/or preparing food
Ability to multitask
ADDITIONAL REQUIREMENTS:
Must be 16 years of age or older
Provide all Customers with quick and friendly service
Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
Work under pressure and at a fast pace
Align with Raising Cane's culture by balancing Working Hard and Having Fun
Take initiative
Comply with Company policies
Raising Cane's appreciates & values individuality. EOE
$15 hourly 1d ago
Customer Success Lead
Volante Technologies 4.3
Customer service associate job in Miami, FL
About Us :
Volante Technologies is the leading global provider of low-code cloud Payments as a Service solution for financial businesses. We are disruptors and innovators and we are growing fast. For the last three years, we have been the #1 seller of wholesale payment systems worldwide. At Volante, we are all about revolutionizing the world of Payments.
Role Overview
We are looking for an seasoned Customer Success expert to manage our most critical Enterprise clients in the US and LATAM regions.
In this role, you will partner with the Head of Account Management to execute our regional engagement strategy. You are the primary face of the company for your portfolio, working to keep customers happy (Retention) and identifying new problems we can solve for them (Expansion). While this role is strategic, it requires significant mobility, you will be expected to travel frequently to drive business reviews and workshops.
What You Bring
10+ years in Customer Success, Account Management, or Consulting for Enterprise B2B software.
Business-level fluency in Spanish is required. You must be able to present to Executives and conduct business meetings in Spanish.
You understand how to identify a sales opportunity. Familiarity with frameworks like MEDDIC is a strong plus.
Willingness to travel frequently (approx. 25-40%) for client meetings across the Americas.
Professionals based in the South Florida area (Miami/Fort Lauderdale/West Palm Beach) preferred. (Qualified candidates in other locations willing to travel will be considered).
Your Objectives (Shared OKRs)- You will share the following Key Results with the Head of Account Management. We win as a team, and your execution is critical to hitting these regional targets:
Maximize Client Value
Strategic Reviews: Drive the execution of our Americas Team Target of 105 Formal Client Reviews (SBRs) annually. You will own a significant volume of these engagements, requiring frequent onsite presence.
Success Planning: Implement "Joint Success Plans" (JSPs) for top accounts in the region.
Risk Management: Ensure all "Red/Yellow" accounts have a defined "Get-to-Green" plan with clear deliverables.
Maximize Client Opportunity
Pipeline Generation: Contribute to the Americas Team Target in new Expansion/Upsell pipeline. (Note: You source and qualify the lead; Sales closes it. You retain attribution credit).
Net Revenue Retention: Drive regional performance to achieve 115%+ NRR.
Roadmap Alignment: Facilitate roadmap and discovery workshops for Top 15 accounts.
What You'll Do
Strategic Account Management: Manage a portfolio of high-value Enterprise clients. You are their main point of contact and their internal advocate.
High-Touch Engagement (Travel): This role requires a willingness to travel within the US and LATAM to meet stakeholders face-to-face. You will be the primary driver of onsite Strategic Business Reviews.
Opportunity Identification: Proactively look for opportunities to expand our footprint within your accounts to help us hit our shared pipeline goals. When you find an opportunity, you will qualify it (confirm budget and need) and introduce the Sales team.
Bilingual Communication: Navigate complex business discussions with stakeholders in Latin America, understanding both the language and the business culture.
Equal Opportunity Statement
At Volante Technologies, we believe diversity drives innovation and inclusion fuels success. We are committed to creating a performance driven workplace where everyone feels valued, respected, and empowered to bring their authentic self to work. We welcome candidates from all backgrounds and ensure equitable opportunities for growth. All qualified applicants will receive consideration without regard to race, color, religion, age, gender, national origin, disability, sexual orientation, veteran status, or any other factor protected by law. Together as ONE TEAM, we celebrate differences and foster collaboration, creativity, and belonging.
$101k-150k yearly est. 21h ago
Client Relationship Representative
Alphabe Insight Inc.
Customer service associate job in Miami Springs, FL
About Us At Every Word Code, we are dedicated to delivering innovative communication and technology solutions that connect people and businesses with precision and purpose. Our team thrives on creativity, collaboration, and excellence-transforming complex challenges into streamlined experiences. We believe in empowering our employees through growth, mentorship, and a culture built on integrity and success.
Job Description
We are seeking a Client Relationship Representative to join our Miami team. The ideal candidate will serve as the main point of contact for our clients, ensuring satisfaction, trust, and long-term collaboration. This role requires a balance of professionalism, empathy, and strategic thinking to maintain meaningful partnerships and deliver exceptional client experiences.
Responsibilities
Build and nurture strong relationships with new and existing clients.
Act as the primary liaison between clients and internal departments.
Understand client goals to provide tailored solutions and proactive support.
Ensure timely follow-up on client requests and maintain accurate records.
Identify opportunities to enhance service delivery and client satisfaction.
Collaborate with cross-functional teams to deliver exceptional results.
Qualifications
Qualifications
Excellent communication and interpersonal skills.
Strong organizational and problem-solving abilities.
Professional demeanor with a client-first mindset.
Ability to manage multiple priorities and meet deadlines.
Driven, reliable, and adaptable in a dynamic environment.
Additional Information
Benefits
Competitive salary ($56,000-$59,000 annually).
Growth and career advancement opportunities.
Supportive and collaborative work environment.
Comprehensive training and ongoing development programs.
Health and wellness initiatives.
Full-time position with consistent schedule and stability.
$56k-59k yearly 1d ago
English/Spanish Customer Service
5Th HQ
Customer service associate job in Hollywood, FL
We are seeking a dedicated and customer-focused CustomerService Representative (CSR) to join our team in Pembroke Park, FL. As a CSR, you will play a vital role in providing exceptional service to our customers while managing inquiries, resolving issues, and supporting our daily operations.
Key Responsibilities:
Answer inbound calls and respond to customer inquiries in a professional and friendly manner.
Resolve customer complaints, issues, and inquiries promptly, ensuring customer satisfaction.
Process customer orders, returns, and exchanges efficiently and accurately.
Maintain a thorough understanding of products and services to provide accurate information to customers.
Update and maintain customer records in the system.
Collaborate with team members to improve service processes and meet customer needs.
Handle email and online inquiries as needed.
Provide follow-up with customers to ensure their issues have been resolved to their satisfaction.
Assist with administrative tasks such as filing, data entry, and report generation.
Qualifications:
High school diploma or equivalent required.
Previous customerservice experience preferred.
Strong verbal and written communication skills.
Ability to multitask, prioritize, and stay organized in a fast-paced environment.
Excellent problem-solving skills and attention to detail.
Proficiency in Microsoft Office and basic computer skills.
Must be Bilingual (English/Spanish).
Benefits:
Competitive pay up to $18 per hour.
Monday - Friday schedule with weekends off.
A positive and supportive work environment.
Opportunities for growth within the company.
$18 hourly 1d ago
Customer Service Agent - Cargo
Air Canada 3.9
Customer service associate job in Miami, FL
Starting Salary: $17.99/hour
Branch: Cargo
Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
It's important to know that
Schedules can change quickly: The role requires someone who can adapt to changing schedules and priorities. Being available and responsive when things shift is essential.
Teamwork drives success: We work in a collaborative environment. Supporting each other and contributing to a positive team dynamic is a must.
Learning never stops: New challenges come up often, and it's important to be open to learning. This includes understanding and complying with TSA regulations and specific customer requirements.
Key duties
Provide cargo customerservice to the public, other airlines, agencies, and internal staff, handling inquiries and processing shipments in accordance with company standards.
Receive, deliver, and physically handle cargo, mail, and COMAT using manual methods or equipment such as forklifts; operate company vehicles as required.
Compute rates, book shipments, and advise customers on customs and regulatory requirements, including the acceptance and processing of hazardous materials.
Manage cash and documentation in line with company procedures; input and track data using the company's automated cargo systems.
Investigate shipment issues, complete reports, and compile statistical data to support operational efficiency.
Ensure adequate supplies are available and communicate procedural updates to staff as needed.
In the absence of leadership, make and document operational decisions to maintain workflow and protect company interests.
Qualifications
Must possess a valid driver's license;
Must have valid passport to travel for training in Canada;
Ability to lift seventy (70) lbs unaided;
Ability to efficiently use the Company's automated reservations, ticketing and baggage tracing systems post-training;
Ability to operate Company vehicles and machinery;
Ability to stand or sit for extended periods of time;
Ability to use tact, good judgement and initiative;
Capable of expressing self in a clear and pleasant manner;
Ability to work under pressure with a minimum of supervision;
Adhere to Air Canada's uniform guide and grooming standards;
Ability to meet Air Canada medical standards through a medical examination;
Employment is subject to meeting US Custom & Boarder Protection (USCBP) requirements for obtaining both a Customs Seal and an Airport ID Badge;
Employees must adhere to all safety PPE requirements, including wearing safety shoes as per company regulations and using company-provided hearing protection in designated high-noise areas;
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment;
Candidates must be available for shift work in a 24/7 operational environment, including mornings, evenings, weekends, and statutory holidays;
Benefits
Financial benefits: Pension program, Employee Share Ownership Program, and Profit Sharing.
Wellbeing & health benefits: Health, dental, and life insurance for you and your family (if necessary).
Recognition: Air Canada's recognition program (Shine) allows you to recognize and be recognized for those outstanding moments.
Travel privileges: A generous employee travel program for you and other eligible once you have completed twenty-eight (28) weeks of service. This includes, but is not limited to standby travel, hotel & car rental discounts, Air Canada Vacation discounts, and more.
Conditions of Employment
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
$18 hourly 3d ago
Service - Customer Experience Specialist
Acmgmt LLC
Customer service associate job in Lake Worth, FL
Full Job Description: Wayne Akers Ford is seeking a CustomerService Specialist.. If you are a self-motivated individual with aspirations for success and enjoy working with the public, the Customer Experience Specialist position at Wayne Akers Ford may be the right fit for you. We are looking for candidates who possess customerservice experience, demonstrate a professional and positive attitude, and have a great work ethic. We invite all top-performing individuals to apply their skills to help our company continue to grow.
Primary Responsibilities and Requirements:
Handling of incoming and outgoing phone calls, text messages and emails.
Prospect follow-up calls and gauge customer satisfaction.
Answer customer internet inquires for service by both email and phone.
Schedule service appointments, reschedule no show customers.
Contact customers based on current marketing incentives.
Following up the customer experience after visiting the dealership.
Following up on all unsold Service work and any special requests to be sure that all customer expectations are met.
Contacting customers based on current oil life, recalls or OnStar notifications, Service Retention and 1st Service to try to set up service appointments.
Primary Responsibilities and Requirements
Great CustomerService Skills & Motivation to be Successful.
Able to multi-task.
Able to communicate persuasively with customers to set appointments.
Be Able to Create and Maintain Customer Relationships.
Excellent computer skills required.
Excellent phone presence.
Knowledgeable to call center environment.
Prior Service, Call Center, or BDC Experience Required
Automotive Service Department experience helpful but not required.
Great Communication Skills
Team Player
Authorized to work in the United States
Ability to pass background check and pre-employment drug screen
Benefits:
Health
Dental
Vision
Life
Vacation
401K
Job Type: Full Time
Schedule: Monday - Friday
Work Location: In person
"Florida Drug-Free Workplace: Pre-employment Drug Testing"
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$26k-34k yearly est. 1d ago
Retail Store Associate - CACTI Park of the Palm Beaches
AEG 4.6
Customer service associate job in West Palm Beach, FL
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Department: Stadium Operations Reports to: Supervisor, Retail Classification: Part-Time/Non-Exempt (Seasonal)
Summary/Objective CACTI Park of the Palm Beaches is the Spring Training home to the Houston Astros and Washington Nationals. This two-team location is a state-of-the-art facility designed for year-round use through Spring Training games, amateur baseball, non-baseball sporting events, community events along with banquets, corporate events, weddings and more. In this role, you will be an essential part of the game experience and help build memories that last a lifetime. Individuals must be willing and able to ensure excellent customerservice to every visiting fan. This position requires a friendly, outgoing personality to sell retail merchandise to guests in accordance with Company's customerservice standards and applicable operational standards.
Essential Functions & Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Help the CACTI Park of the Palm Beaches stay "game-ready" by fulfilling your assigned game day duties.
Stay up-to-date on safety and security for all that enter the ballpark.
Greets and acknowledges guests.
Answers guests' questions and assists them whenever possible.
Recommends, selects, and helps locate or obtain merchandise for guests.
Processes sale with appropriate point of sale system, accepts payments, and bags merchandise.
Exchanges merchandise for guests and processes returns, with approval of supervisor.
Maintains records related to sales.
Ensures that all merchandise is correctly labeled and displayed.
Routinely stocks merchandise and faces items on shelves.
Maintains a clean and organized store or stand.
Maintains orderly back-stock and knows where goods are to be found.
Set aside and notifies supervisor of defective, mis-marked, mislabeled, incorrectly priced, shopworn, or damaged merchandise.
Watches for and recognizes security risks and thefts and reports to security and management.
Completes all related close-out paperwork.
Possess a high level of honesty and integrity.
Ability to work irregular/extended hours, including nights, weekends and holidays as needed.
Conducts inventory, as directed by supervisor/manager.
Assists with loading and unloading of merchandise.
Other duties as assigned.
Qualifications
High school diploma or GED required.
Previous experience in retail or customerservice environment preferred.
Previous experience in cash handling preferred.
Previous experience with operating point-of-sale preferred.
Basic math skills; ability to accurately handle money and count change.
Attention to detail.
Ability to handle multiple tasks simultaneously in fast-paced environment.
Professionalism.
A positive attitude.
Demonstrated ability to thrive in a team setting.
Willingness to aggressively sell assigned items.
Must be reliable and exhibit commitment to meeting both the work schedule and job requirements.
Bilingual is a plus.
Work Environment Majority of time will be spent in indoor, climate-controlled environment. Job may require employee to function in a in a high activity and heavily crowded outdoor professional sports venue/environment. Employee may also be exposed to weather of varying degrees for extended periods of time while performing the duties of this job.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Ability to stand for entire length of shift.
Ability to stand for entire length of shift.
Ability to perform physical tasks: bend, squat, kneel, twist, climb up/down flights of stairs, walk on uneven ground.
Specific vision abilities required by this job include close vision and distance vision.
Must be able to lift up to 25lbs. on a regular and continuing basis.
Position Type and Expected Hours of Work This is a part-time/seasonal position. Ability to work a flexible schedule, including; extended hours, evenings, weekends and holidays.
Travel No travel is expected for this position.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EOE/M/F/Vet/Disability
ExperiencePreferred
2
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$26k-35k yearly est. 1d ago
Client Associate
Amerant
Customer service associate job in Miami, FL
The Client ServicesAssociate is responsible for providing customerservice and transactional support to Wealth Management Advisors (RM/IC). CAs are responsible for giving support to WAs as they develop and service banking, investments and trust customers.
Duties and responsibilities include:
Provides support to WMA (IC or RM) in updating of KYC and Investment Profile as well as renewal of W8s and IDs, including customer calling, form filling support and retrieval from customer location; discusses with customer investment profile for review and update as needed.
Provides support in the account opening process by attending meetings with customers and/or assuring the new account file that is provided by the WMA (IC or RM) is complete as per checklists. Follows-up with prospective customers for any missing documentation that has been determined. Initiates and follows-up account opening process. Provides support in the onboarding process
Provides customerservice support by screening customer calls while trying to solve customer queries. Opens and follows-up on requests related to: account profile, telephone and address, inclusion and removal of accountholders (includes deceased customers), initiation of wire and securities transfers, continuous monitoring of funds due, securities transfer to/from non-US brokers (non-ACAT), account registration changes, reference letters, pledged accounts setup and release, processing of deposits in check, setup of multi-currency capabilities as well as special features (real time quotes, research access, online trading capabilities, etc.), processing of journal entries;
Aids WMA (IC or RM) in setting appointments, managing calendars and coordinating business trips; Provides general office administrative support: copying, scanning, faxing, archiving, supply ordering, setting up courier deliveries, coordinating translation of documents with outside vendor among others.
Acts as primary liaison with Wealth Management Operations; Participates in special projects: massive mailing, database maintenance, etc.
Remain current on market news and events by dedicating work and personal time reading and browsing financial news and media. CAs must also remain current on general investments and products knowledge by their active and enthusiastic participation in scheduled courses, trainings, and product meetings.
Ensures preventive measures are carried out to fully comply with current rules, regulations and internal policies relating to risks pertaining to BSA, USA Patriot Act, OFAC and other AML related issues.
Acts as backup as needed for other CAs
In order to fulfill duties with expected level of competency, incumbent must demonstrate:
Ability and eagerness to learn.
Verbal, written and interpersonal skills.
Customerservice orientation.
Organization skills (archiving, tracking, follow-up)
Minimum Education and/or Certifications Requirements:
Associate's degree in finance or business administration preferred.
*** Applicant may be NMLS registered and provide the company with NMLS number or be willing to register in NMLS prior to employment being offered. Additionally, FBI Criminal Background and credit check must be successfully passed before job offer is presented.
Minimum Work Experience Requirements:
1 year of experience supporting Wealth Management Advisors
Technical and/or Other Essential Knowledge:
Fully bilingual (English/Spanish) - Fluent, including writing
Experienced PC user with strong command of MS Office applications
$35k-65k yearly est. 1d ago
Client Associate
Amerant Bancorp Inc.
Customer service associate job in Miami, FL
The Client ServicesAssociate is responsible for providing customerservice and transactional support to Wealth Management Advisors (RM/IC). CAs are responsible for giving support to WAs as they develop and service banking, investments and trust customers.
Duties and responsibilities include:
Provides support to WMA (IC or RM) in updating of KYC and Investment Profile as well as renewal of W8s and IDs, including customer calling, form filling support and retrieval from customer location; discusses with customer investment profile for review and update as needed.
Provides support in the account opening process by attending meetings with customers and/or assuring the new account file that is provided by the WMA (IC or RM) is complete as per checklists. Follows-up with prospective customers for any missing documentation that has been determined. Initiates and follows-up account opening process. Provides support in the onboarding process
Provides customerservice support by screening customer calls while trying to solve customer queries. Opens and follows-up on requests related to: account profile, telephone and address, inclusion and removal of accountholders (includes deceased customers), initiation of wire and securities transfers, continuous monitoring of funds due, securities transfer to/from non-US brokers (non-ACAT), account registration changes, reference letters, pledged accounts setup and release, processing of deposits in check, setup of multi-currency capabilities as well as special features (real time quotes, research access, online trading capabilities, etc.), processing of journal entries;
Aids WMA (IC or RM) in setting appointments, managing calendars and coordinating business trips; Provides general office administrative support: copying, scanning, faxing, archiving, supply ordering, setting up courier deliveries, coordinating translation of documents with outside vendor among others.
Acts as primary liaison with Wealth Management Operations; Participates in special projects: massive mailing, database maintenance, etc.
Remain current on market news and events by dedicating work and personal time reading and browsing financial news and media. CAs must also remain current on general investments and products knowledge by their active and enthusiastic participation in scheduled courses, trainings, and product meetings.
Ensures preventive measures are carried out to fully comply with current rules, regulations and internal policies relating to risks pertaining to BSA, USA Patriot Act, OFAC and other AML related issues.
Acts as backup as needed for other CAs
In order to fulfill duties with expected level of competency, incumbent must demonstrate:
Ability and eagerness to learn.
Verbal, written and interpersonal skills.
Customerservice orientation.
Organization skills (archiving, tracking, follow-up)
Minimum Education and/or Certifications Requirements:
Associate's degree in finance or business administration preferred.
* Applicant may be NMLS registered and provide the company with NMLS number or be willing to register in NMLS prior to employment being offered. Additionally, FBI Criminal Background and credit check must be successfully passed before job offer is presented.
Minimum Work Experience Requirements:
1 year of experience supporting Wealth Management Advisors
Technical and/or Other Essential Knowledge:
Fully bilingual (English/Spanish) - Fluent, including writing
Experienced PC user with strong command of MS Office applications
$35k-65k yearly est. 1d ago
Customer Support Specialist
Insight Global
Customer service associate job in Miami Lakes, FL
Required Skills & Experience
2+ years of work experience in Customer Support or CustomerService role
Strong Microsoft Office / Excel - VlookUps and Pivot Tables
Ability to work in a fast-paced environment managing multiple priorities
Strong verbal and written communication
Nice to Have Skills & Experience
Experience with Systems Applications and Processing (SAP)/ERP system
Aerospace industry experience
Data analytics experience
Job Description
Our Aerospace client is looking for Customer Supports Specialists to join their team. This role involves analyzing supplier and customer data related to the ordering and delivery of spare parts, provisioning products, and associatedservices. Responsibilities include processing returned materials, responding to customer inquiries regarding spare parts requirements, and resolving delivery issues. This positions also entails creating and tracking performance metrics, cultivating strong customer relationships, and developing a deep understanding of the customer's culture and business strategies. This position is offering $21.91/hour.
$21.9 hourly 1d ago
Client Services Associate
Ascendo 4.3
Customer service associate job in Miami, FL
Dynamic Client ServiceAssociate | Amazing Growth Potential & Competitive Pay Ascendo is excited to present this opportunity in the Wealth Management industry. This is a fantastic chance to join a boutique firm on an upward trajectory that prioritizes a high-touch, human-centered approach to financial planning. We are seeking a dedicated professional who thrives in a supportive culture and can balance technical precision with genuine empathy. The ideal candidate brings a robust background in navigating custodial platforms and possesses a fluent understanding of financial concepts such as Roth Conversions, IRA Rollovers, and Trust structures to hit the ground running.
Responsibilities
Act as the primary point of contact for major custodians and third-party providers to resolve operational inquiries.
Manage the full lifecycle of client requests including account openings, money movement, and journals.
Maintain accurate client data within CRM systems to ensure a reliable source of information for the team.
Collaborate with compliance leadership to assist with account reviews and necessary regulatory action items.
Coordinate advisor calendars and prepare essential materials for client review meetings.
Facilitate clear communication regarding transaction status to keep both clients and advisors fully informed.
Qualifications
Strong understanding of investment vehicles, retirement plans, and trust nuances.
Proven experience working within an RIA or financial services environment.
Exceptional organizational skills with the ability to create and follow repeatable processes.
Proficiency with digital record-keeping and adherence to industry compliance standards.
Experience utilizing financial planning software and CRM tools to support operations.
Ability to handle sensitive information with the highest level of integrity and care.
Benefits
Comprehensive medical, dental, and vision coverage options.
Employer-sponsored retirement plan with company contributions.
Clear pathways for career advancement into leadership or advisory tracks.
Generous and flexible paid time off policy.
ALL RESUMES RECEIVED WILL REMAIN HIGHLY CONFIDENTIAL AND NOT RELEASED TO ANYONE WITHOUT YOUR CONSENT.
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
Contact information
Daniel Longman
$34k-43k yearly est. 1d ago
Customer Service Representative / Dispatcher
Aireserv Heating and Air Conditioning
Customer service associate job in Boca Raton, FL
Receive incoming calls in a professional and courteous manner - Scheduling appointments - Assigning daily work/calls to other team members - Perform marketing and sales functions to sell additional work and earn business - Complete work orders, retur CustomerService Representative, CustomerService, Dispatcher, Representative, Dispatch, Retail
$23k-31k yearly est. 1d ago
Customer Service Representative
Tempexperts
Customer service associate job in Doral, FL
A growing manufacturing organization is seeking a proactive and detail-oriented CustomerService Representative (CSR) to support a rapidly expanding customer base and internal sales operations. This role plays a key part in the order-to-shipment lifecycle, serving as a central point of contact for customers while ensuring accuracy, efficiency, and exceptional service throughout the order management process.
The ideal candidate is highly organized, customer-focused, and experienced in managing orders within an ERP-driven environment.
Key Responsibilities
Enter and process customer purchase orders accurately within the ERP system
Manage order flow from initial entry through shipment and delivery
Communicate proactively with customers regarding order status, timelines, and changes
Serve as the primary point of contact for customer inquiries, issue resolution, and follow-up
Coordinate closely with Sales, Operations, Production, and Logistics teams
Monitor backorders, inventory availability, and shipment schedules
Maintain accurate and up-to-date customer and order documentation
Support credit review and approval processes as needed
Required Qualifications
3+ years of customerservice, order management, or sales support experience
Strong written and verbal communication skills
Experience working with ERP systems (preferred)
High level of accuracy in data entry and order processing
Proficiency in Microsoft Office (Excel, Outlook, Word)
Preferred Qualifications
Experience in manufacturing, electrical products, construction materials, or industrial environments
Bilingual (English/Spanish) is a plus
Core Competencies
Customer communication and relationship management
Problem-solving and issue resolution
Time management and prioritization
Team collaboration across departments
What's Great About Working Here
Stable, Growing Organization: Be part of a company experiencing consistent growth and operational expansion
Cross-Functional Exposure: Work closely with sales, production, operations, and logistics teams
Process-Driven Environment: Structured systems and clear workflows support accuracy and success
Customer-Focused Culture: High service standards with a strong emphasis on reliability and responsiveness
Long-Term Career Potential: Opportunities to grow within customerservice, operations, or sales support functions
Team-Oriented Workplace: Collaborative environment where attention to detail and accountability are valued
$22k-31k yearly est. 4d ago
Account Service Representative -Field Sales
New Health Partners 4.1
Customer service associate job in Doral, FL
The Account Service Representative is responsible for delivering exceptional service to brokers, agencies, and employer groups. This role supports the full lifecycle of group accounts-renewals, enrollments, changes, claims support, quoting follow-ups, and carrier communication. The ASR works closely with the sales and operations team to ensure accuracy, timeliness, and high customer satisfaction
What you'll be doing:
Broker & Agency Support:
Serve as the primary point of contact for agencies regarding group insurance questions, documentation, renewals, and service needs.
Assist brokers with quoting requests, benefit summaries, enrollment materials, and onboarding documentation.
Provide clear guidance on medical, dental, vision, GAP, and ancillary benefits.
Group Account Management:
Support new group onboarding, including application review, census validation, and carrier submissions.
Assist with open enrollment meetings, renewal reviews, and plan comparison tools.
Maintain accurate group records, policy details, and service notes.
Track renewals, missing documents, billing issues, and enrollment updates.
Carrier & Vendor Coordination:
Communicate with carriers regarding applications, eligibility, billing discrepancies, and service issues.
Facilitate resolution of escalated member and employer concerns.
Ensure compliance with carrier guidelines and timelines.
Administrative & Operational Tasks:
Prepare service emails, renewal notices, spreadsheets, and standardized documents for agencies and employers.
Maintain CRM activity logs, follow-up tasks, and documentation.
Assist the Group Sales Director in tracking KPI metrics and service SLAs
Requirements:
Must know all carriers. Traditional group insurance
Must have knowledge of working with a census
Customerservice experience
215 License required
Reliable transportation
Qualifications:
Salesforce knowledge helpful
Ichra knowledge helpful
Business development experience
5-10 years of experience in health insurance, group benefits, or employee benefits
administration (preferred).
Knowledge of medical, dental, vision, GAP, and ancillary products.
Strong communication skills-professional, clear, and customer focused.
Ability to manage multiple priorities with attention to detail and deadlines.
Proficient in Microsoft Office (Excel, Word, PowerPoint); CRM experience is a plus.
Bilingual (English/Spanish)
Salary range: $55-$75k + Commission
Schedule: 9-5 with occasional weekend events. Hybrid/remote possible after 90 days.
January start date
$21k-28k yearly est. 3d ago
Customer Service/Admin
5Th HQ
Customer service associate job in Pompano Beach, FL
5th HQ -
We are seeking a versatile and dedicated Admin/CustomerService Specialist for our of our clients in Pompano Beach. The ideal candidate will be adaptable, capable of managing multiple roles, and comfortable handling a variety of tasks as required.
Key Responsibilities:
Respond to Amazon customerservice messages promptly and professionally.
Process customer refunds efficiently.
Learn and manage the process of customer returns.
Run daily reports and follow up on any action items.
Review invoices and potentially learn to process deposits.
Assist with various tasks as needed, demonstrating flexibility and a willingness to adapt to new challenges.
Perform general office duties, such as managing phone calls, emails, and correspondence.
Organize and schedule appointments, meetings, and conferences.
Maintain and update office records, databases, and filing systems.
Prepare reports, presentations, and documents as needed.
Skills/Qualifications:
High school diploma or equivalent; further education or certifications in administration or customerservice is a plus.
Previous experience in a customerservice or administrative role is preferred.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Strong communication skills, both written and verbal.
Bilingual English/Spanish is a plus.
Excellent organizational skills and attention to detail.
Ability to multitask and manage time effectively.
Positive attitude and a proactive approach to problem-solving.
Willingness to learn new skills and take on different tasks as required.
$27k-36k yearly est. 1d ago
SERVICE ADVISOR
Acmgmt LLC
Customer service associate job in Miami Beach, FL
Requirements Valid and clean driver's license Experience as a Service Advisor This is a fast-paced shop that is busy and growing. There are opportunities to advance and grow your career. You will be part of a team that is focused on customer satisfaction as well as employee satisfaction. Please contact Mark Leslie, Service Director by email.
************************
We are an equal-opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.
"Florida Drug-Free Workplace: Pre-employment Drug Testing"
$36k-64k yearly est. 1d ago
Client Specialist III
Amerant Bancorp Inc.
Customer service associate job in Miami, FL
The Client Specialist III position is responsible for assisting Relationship Managers, Portfolio Officers, and Managers with the overall administrative functions and responsibilities of developing and maintaining a portfolio of commercial loans and accounts, while enhancing the customer experience with servicing their needs within that portfolio (services, deposits, loans, etc.).
Duties and responsibilities include:
Work closely with Relationship Managers and Portfolio Officers and facilitate loan processing and other general service requests: a) Resolve customer inquiries and service requests with accounts and loans; b) prepares account maintenance forms; c) process loan payments/debit instructions; d) receives and forwards loan documents to support areas for processing pay-off, estoppel requests and satisfaction of mortgages; e) Collects fees for 3rd party services; f) Notifies customer of renewal status due and provides list of required financial information; and g) prepare reports and monitor overdrafts;
Assist Relationship Managers and Portfolio Officers in conducting the customer "onboarding" efforts, including any ongoing servicing items, such as: a) Ensure auto debit is set up; b) Ensure real estate tax and insurance escrow (if applicable) is properly set up; c) Engage Treasury Management Department to set up bank's treasury products (Online Banking, Remote Deposit Capture, etc.) for the customer. This includes general overall support when necessary with loan closings and interaction with the customer, if/when necessary;
Gather/review corresponding loan/credit documentation pre and post closing and to prepare all required forms, legal searches conducted via Internet access, update credit files and prepare all corresponding checklists, etc.;
Responsible for opening depository accounts and maintenance, which includes proper processing and collection of related forms and documents;
Perform common administrative tasks and handle both internal and external correspondences such as answering phone calls and emails within a timely manner. This includes preparing FedEx mailings, obtaining stamps or signature, tickets, and internal transfer requests. This may include scheduling and coordination of Relationship Manager, Portfolio Officers, and/or other Manager functions and tasks to assure smooth operational flow;
Upload and clear tracking exceptions such as site visit reports, annual reviews, financial reports, etc. to maintain asset quality;
Monitor and manage overdrafts and past-due reports, which may include calling the customers;
Confirm wire(s) with customers, pursuant to fraud alert notifications, where applicable;
Prepare minimum balance covenant certificates;
Prepare the BSA/compliance package for internal review. This includes organizing, collection, and review of all formation documents, including but not limited to operating agreements, partnership agreements, good standings, articles of incorporation/organization, certificate of formation, copies of trusts, pertaining to each and all entities included in the organization chart of the customer. This involves assisting Relationship Managers and Portfolio Officers with the investigation of BSA issues;
Organize detailed Organization Chart either provided or prepared along with preparing Adverse Media and Lexis Nexis;
Review post-closing loan documentation collection and verification to maintain adequate quality controls;
Process invoices from vendors and retrieve proper approvals to submit to accounts payable. Follow up with accounts payable to ensure that payment to vendors have been issued.
Minimum Education and/or Certifications Requirements:
Bachelor's Degree required or pursuing a Bachelor's degree
Formal credit training is a plus
Minimum Work Experience Requirements:
3+ years of experience as a Lending Administrative Assistant
Technical and/or Other Essential Knowledge:
Banking regulations, loan documentation including mortgages. Basic analyzing Financial Statement knowledge
Proficiency using Microsoft Office 365 products including MS Word, MS Visio, MS Excel, MS Teams, and MS PowerPoint
$27k-50k yearly est. 1d ago
Client Specialist III
Amerant
Customer service associate job in Miami, FL
The Client Specialist III position is responsible for assisting Relationship Managers, Portfolio Officers, and Managers with the overall administrative functions and responsibilities of developing and maintaining a portfolio of commercial loans and accounts, while enhancing the customer experience with servicing their needs within that portfolio (services, deposits, loans, etc.).
Duties and responsibilities include:
Work closely with Relationship Managers and Portfolio Officers and facilitate loan processing and other general service requests: a) Resolve customer inquiries and service requests with accounts and loans; b) prepares account maintenance forms; c) process loan payments/debit instructions; d) receives and forwards loan documents to support areas for processing pay-off, estoppel requests and satisfaction of mortgages; e) Collects fees for 3rd party services; f) Notifies customer of renewal status due and provides list of required financial information; and g) prepare reports and monitor overdrafts;
Assist Relationship Managers and Portfolio Officers in conducting the customer "onboarding" efforts, including any ongoing servicing items, such as: a) Ensure auto debit is set up; b) Ensure real estate tax and insurance escrow (if applicable) is properly set up; c) Engage Treasury Management Department to set up bank's treasury products (Online Banking, Remote Deposit Capture, etc.) for the customer. This includes general overall support when necessary with loan closings and interaction with the customer, if/when necessary;
Gather/review corresponding loan/credit documentation pre and post closing and to prepare all required forms, legal searches conducted via Internet access, update credit files and prepare all corresponding checklists, etc.;
Responsible for opening depository accounts and maintenance, which includes proper processing and collection of related forms and documents;
Perform common administrative tasks and handle both internal and external correspondences such as answering phone calls and emails within a timely manner. This includes preparing FedEx mailings, obtaining stamps or signature, tickets, and internal transfer requests. This may include scheduling and coordination of Relationship Manager, Portfolio Officers, and/or other Manager functions and tasks to assure smooth operational flow;
Upload and clear tracking exceptions such as site visit reports, annual reviews, financial reports, etc. to maintain asset quality;
Monitor and manage overdrafts and past-due reports, which may include calling the customers;
Confirm wire(s) with customers, pursuant to fraud alert notifications, where applicable;
Prepare minimum balance covenant certificates;
Prepare the BSA/compliance package for internal review. This includes organizing, collection, and review of all formation documents, including but not limited to operating agreements, partnership agreements, good standings, articles of incorporation/organization, certificate of formation, copies of trusts, pertaining to each and all entities included in the organization chart of the customer. This involves assisting Relationship Managers and Portfolio Officers with the investigation of BSA issues;
Organize detailed Organization Chart either provided or prepared along with preparing Adverse Media and Lexis Nexis;
Review post-closing loan documentation collection and verification to maintain adequate quality controls;
Process invoices from vendors and retrieve proper approvals to submit to accounts payable. Follow up with accounts payable to ensure that payment to vendors have been issued.
Minimum Education and/or Certifications Requirements:
Bachelor's Degree required or pursuing a Bachelor's degree
Formal credit training is a plus
Minimum Work Experience Requirements:
3+ years of experience as a Lending Administrative Assistant
Technical and/or Other Essential Knowledge:
Banking regulations, loan documentation including mortgages. Basic analyzing Financial Statement knowledge
Proficiency using Microsoft Office 365 products including MS Word, MS Visio, MS Excel, MS Teams, and MS PowerPoint
How much does a customer service associate earn in Weston, FL?
The average customer service associate in Weston, FL earns between $20,000 and $38,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in Weston, FL
$27,000
What are the biggest employers of Customer Service Associates in Weston, FL?
The biggest employers of Customer Service Associates in Weston, FL are: