Expeditor/Customer Service
Customer service associate job in Wichita, KS
Temp to Hire Temp / LSI Clerical
New position with our client in NE Wichita due to growth. Excellent opportunity to join this emerging employer as they increase product services and lines. As a leader in metal finishing services for aerospace and industrial clients, their expected growth this year will include increased assembly contracts as well as machining divisions.
Expeditor/Customer Service
Summary
Responsible for acting as a liaison between customers and company. Assists with Purchase Orders, processing status, shipment, complaints, account questions, and other queries. Must be a self-starter and possess the capability to understand and learn company's industry. Previous experience in aerospace environment a plus.
Primary responsibilities
Utilize email and phone to ensure customer service is being delivered.
Give daily customer order status via phone, email.
Communicate to customers to resolve and/or verify PO information.
Greet customers, in a professional manner, in order to ascertain a problem or reason for calling.
Assist with implementation of PO's into ERP system.
Act as the company gatekeeper, and be presentable as the customer contact
Suggest solutions to streamline the administrative processes; incoming PO's and outgoing shipping documentation.
Ability to schedule shipments and close out documentation.
Strong Microsoft Office skills (Outlook and Excel)
Skills/Qualifications:
Customer Service
Aerospace Knowledge
Problem Solving
Documentation Skills
Listening
Phone Skills
Resolving Conflict
Analyzing Information
Multi-tasking
Computer skills needed - including proficiency in MS Word and Excel. ERP exp a plus.
$14-16/hr
Temp-to-hire
Hours: 7am-3:30pm M-F
Company information: *********************
HirePrinciple was founded by a team of experienced executive recruiters with more than 50 years of combined experience serving clients ranging from start-ups to the Fortune 1000.
HirePrinciple, a division of LSI Staffing, knows building a qualified team is critical to achieve superior results. We also understand that the goals of each organization and individual are unique.
Accordingly, HirePrinciple's search process is customized to provide superior executive recruitment solutions and staffing needs to employers while matching qualified candidates with the career opportunities that fit their needs.
From our headquarters in Wichita, Kansas, we serve progressive employers and talented professionals throughout the United States.
Client Specialist
Customer service associate job in Wichita, KS
About the Role:
As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed.
Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!
The Impact You'll Make:
Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken.
May schedule client appointments and/or conference room for appointments.
Assemble/generate materials including paperwork and reports for client meetings.
Understand and ensure business adherence with firm and financial industry regulatory policies.
May manage FA and Team's social media presence (website, LinkedIn, X, etc.).
Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.
Seek ways to enhance FA(s) business effectiveness and marketability.
Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed.
May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities.
What You'll Bring to Baird:
2+ years of prior industry and/or administrative work experience.
Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant.
Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms.
Excellent verbal and written communication skills; ability to adeptly exchange ideas and information.
Detail oriented with an emphasis on accuracy.
Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner.
Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations.
Good analytical and critical problem-solving skills.
Bachelor's degree preferred, not required.
#LI-PWM5
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
Auto-ApplySupervisor, Customer Services
Customer service associate job in Wichita, KS
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customer service issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Position Preferences
A minimum of one year of customer service experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
#envoyoversight
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Auto-ApplyRetail Associate
Customer service associate job in Wichita, KS
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Auto-ApplyPCI-Victim Services Liaison
Customer service associate job in Sedgwick, KS
Job Posting Important Recruitment Information for this vacancy: Req.#219056 Agency Information: Kansas Department of Corrections Our Mission: Partnering to Promote Safety and Responsibility through Best Practices.
Our Vision: Transforming Lives for the Safety of All.
Our Beliefs: Our employees are our most influential resource. Everyone has worth and will be treated with dignity and respect through our words and actions. Everyone deserves compassion, empathy, and support. Everyone has the potential for future success through effective development and support. Transformative change is accomplished through teamwork and collaboration. Trust, honesty and transparency are essential to our success. Inclusive practices, acceptance and diversity are the foundation of our mission.
Join Us Today and Make a Lasting Difference!
Work Authorization & Employment Eligibility
The Kansas Department of Corrections (KDOC) does not sponsor employment visas for any positions and does not participate in the STEM-OPT extension program. All candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment without the need for current or future visa sponsorship.
Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents, please refer to the federal Form I-9.
E-Verify Participation
KDOC participates in E-Verify and will provide the federal government with the information from your Form I-9 to confirm authorization to work in the United States. For more information about E-Verify, please visit E-Verify.gov. For information about your rights under the Immigrant and Employee Rights Section (IER), please visit justice.gov/crt/immigrant-and-employee-rights-section.
KDOC is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.
About the Position: PC I - Victim Services Liaison, Req.#219056
This position will be located at our Wichita Parole Office, in Sedgwick County.
Who can apply: Applicants who meet the minimum requirements
Classified/Unclassified Service: Unclassified Service
Full-Time/Part-Time: Full-Time
Regular/Temporary: Regular
Work Schedule: 8:00 AM - 5:00 PM, Monday through Friday
Eligible to Receive Benefits: Yes
Follow KDOC on Social Media
Facebook, Twitter, LinkedIn, YouTube
#PATHWAY4SUCCESS
Starting salary for this position: $39,852.80/Annual ($19.16/Hourly)*
* Offered salary will be determined by experience, qualifications, and skill set that the candidate brings to the position. Though this position is unclassified, the posted starting salary is equivalent to classified Pay Grade 25, step 6. Please contact Recruitment Coordinator for further details.
Employment Benefits
Comprehensive medical, mental, dental, vision, and additional coverage
Sick & Vacation leave
Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
Paid State Holidays (designated by the Governor annually)
Fitness Centers in select locations
Employee discounts with the STAR Program
Retirement and deferred compensation programs
Visit the Employee Benefits page for more information…
Position Summary & Responsibilities
Position Summary:
This position is part of a team that provides services to crime victims of individuals under KDOC supervision. The incumbent will serve as a liaison between crime victims, individuals under supervision, KDOC staff, and community organizations. This position will work to increase the safety of victims through safety planning and systems advocacy.
Job Responsibilities may include but are not limited to the following:
Victim of Crime Act funded duties:
Provide direct services to victims - Respond to crime victims' needs utilizing a trauma-informed approach:
* Facilitate safety planning and provide referrals and resources to crime victims.
* Address unwanted offender contact.
* Work with victims for visiting purposes and reentry planning services.
* Assist victims, OVS BIP staff, parole officers, and other program providers (SOP, SAP, etc.) with the family reintegration process.
* Identify, connect and collaborate with appropriate community agencies to assist with victim concerns.
* Respond to general inquiries about the Kansas Department of Corrections or offender status.
* Provide Morrissey Hearing advocacy and support to victims when an offender violates conditions of supervision.
* Provide systems advocacy during offender reentry and work with the Prisoner Review Board, facility, parole, and contract staff to encourage confidential consideration of victim safety concerns.
* Assist with facility tours for victims of crime at assigned Correctional Facilities.
* Screen release plans for victim issues.
* Review release plans and offender files for victimization history.
* Assist victims with special condition requests and release planning.
* Ensure that all documentation is completed in a timely manner within appropriate databases.
Collaborate with KDOC staff and community partners - Provide systems advocacy for victims, enhancing their participation in the criminal justice system:
* Attend meetings and share information with facility and parole staff.
* Participate in multi-disciplinary offender reentry teams as a representative for the best interests as expressed by the victim.
* Communicate with county victim/witness coordinators to support continuum of services, specifically when an offender on supervision commits a new person offense.
* Identify and share information with community partners who provide services to victims.
* Provide information and assistance to KDOC staff to encourage appropriate intervention for offenders with a history of domestic violence.
* Act as a member or consultant for the KDOC Peer Support Team.
* Participate on local CCRs representing KDOC, including work on subcommittees and projects of the CCR as appropriate.
Other duties as assigned.
State General Fund funded duties:
Activities/job duties to be done only on non grant funded time include:
* Assist with awareness activities during Crime Victims' Rights Week, Domestic Violence Awareness Month, and other national awareness campaigns.
* Plan and implement training for KDOC staff and community partners regarding OVS and victim issues.
* Assist with special projects: Develop materials as required. Assist in facilitating special project committees.
* Participate in Restorative Justice programming.
Qualifications
Minimum Qualifications:
Six months of experience in planning, implementing and monitoring activities relevant to the agency's programs. Education may be substituted for experience as determined relevant by the agency.
Experience working with victims and offenders in a non-judgmental and confidential manner
Preferred Qualifications:
Graduation from an accredited college or university with major coursework in social sciences, criminal justice, or behavioral sciences
Experience working with victims in corrections, parole, or law enforcement
Experience in public speaking and training of adults
Knowledge of (and/or training in) principles of reentry and risk reduction
Possesses:
* Strong organizational skills
* Strong interpersonal communication skills
* Strong problem solving and critical thinking skills
* Strong knowledge of OVS, facility, and community supervision functions, processes, and procedures
Has the ability to:
* Have solid professional boundaries
* Work in a collaborative manner with other employees and community entities
* Work independently in a professional manner
* Prioritize assignments, multi-task and be flexible
Post-Offer, Pre-employment Requirements: Must possess and maintain a valid driver's license. Must pass a criminal history records check.
Recruiter Contact Information
Name: Alyssa Cabello
Human Resources - Recruitment Manager
Email: *********************
Name: Daniel Cline
Human Resources - Recruitment Coordinator
Email: *******************
Job Application Process
First Sign in or register as a New User.
Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.
Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.
Start your draft job application, upload other required documents, and Submit when it is complete.
Manage your draft and submitted applications on the Careers> My Job Applications page.
Check your email and My Job Notifications for written communications from the Recruiter.
Email - sent to the Preferred email on the My Contact Information page
Notifications - view the Careers> My Job Notifications page
Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions"
Required Documents for this Application to be Complete
Upload these on the Careers - My Job Applications page
* Tax Clearance Certificate
* College Transcripts (if applicable)
* DD214 (if you are claiming Veteran's Preference)
Upload these on the Attachments step in your Job Application
* Cover Letter
* Resume
Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents" and "Save Tax Clearance Certificate as a PDF"
Kansas Tax Clearance Certificate Required: Each applicant (even non-residents) applying for a State of Kansas job vacancy must obtain a valid Kansas Certificate of Tax Clearance within 10 days following the offer of employment by accessing the Kansas Department of Revenue's website. In the event that an individual who has been offered employment cannot provide proof of a tax clearance certificate, the individual will be required to enter into a payment plan with KDOR and remain current on such payment plan or make other arrangements with KDOR to achieve the tax clearance required under Executive Order 2004-03. A Tax Clearance is a comprehensive tax account review to determine and ensure that an individual's account is compliant with all primary Kansas Tax Laws. A Tax Clearance expires every 90 days. All applicants, including current state employees, are responsible for submitting a valid certificate to the hiring agency. If you need assistance with the tax clearance, please contact ************.
Visit the Tax Clearance site for more information on and where to obtain this Kansas Department of Revenue document.
How to Claim Veterans Preference
Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.
Learn more about claiming Veteran's Preference
How to Claim Disability Hiring Preference
Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Disability Hiring Preference
PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be scanned and emailed to *************************, or can be mailed/delivered in person to:
ATTN: Disability Hiring Preference Coordinator
Office of Personnel Services
Docking State Office Building
915 SW Harrison Ave, Suite 260
Topeka, KS 66612
Equal Employment Opportunity
The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
Client Solutions Retention Representative (Cox Business)
Customer service associate job in Wichita, KS
Company Cox Communications, Inc. Job Family Group Sales Job Profile Inside Relationship Rep - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % Yes, 5% of the time Work Shift Day Compensation
Hourly pay rate is $17.02 - $25.48/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $28,340.00.
Job Description
Client Solutions Retention Representative
Great relationships don't just happen - they're built with trust, authenticity and a spark of curiosity. If you've got the talent to turn connections into meaningful partnerships, we want to hear from you.
At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies.
We're on the hunt for an Client Solutions Retention Representative who loves connecting with people and making an impact. This is your chance to build relationships, create lasting solutions and help businesses succeed - all while driving revenue and advancing your own career.
Ready to work with a team that's as invested in your success as you are? Let's talk!
What's in It for You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
* A competitive salary and top-notch bonus/incentive plans.
* A pro-sales culture that honors what salespeople (like you!) contribute to our success.
* Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
* A true team environment, with 3 days of real-life collaboration in the office.
* Comprehensive healthcare benefits, with multiple options for individuals and families.
* Generous 401(k) retirement plans with company match.
* Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
* Professional development and continuing education opportunities.
* Access to financial wellness/planning resources.
Check out all our benefits.
What You'll Do:
You'll be the hero who keeps our small-to-medium business customers happy, loyal and thriving. Your mission? Reduce controllable churn by solving problems, offering tailored incentives and uncovering upsell opportunities that truly meet customers' needs while also assisting with billing related inquiries Here's a look at what you'll be doing:
* Answering customer disconnect calls and resolving issues, saving the day with creative solutions and attractive offers.
* Answering customer billing calls creating a best in class experience while assisting with billing related needs.
* Driving additional revenue with a focus on customer needs and exploring upsell opportunities.
* Making outbound calls to inform customers about referral programs, new products, enhanced packages or simply to renew, save or upgrade their services.
* Reaching out to customers nearing contract expiration (3-6 months out) to secure renewals and identify opportunities to upsell.
* Negotiating pricing, products, promotions and terms with clients while performing calculations for fees, time periods, pro-rations and competitive comparisons.
* Troubleshooting and resolving service, pricing or technical issues, ensuring customers feel heard and supported.
* Working with sales support to find the best solutions and resolve installation or service challenges.
* Educating customers on how to maximize their Cox Business products and services, including features, billing and charges.
* Managing sales orders with the sales support team and provide valuable customer insights to the marketing team to help shape future strategies.
Who You Are:
You're an empathetic listener with a knack for solving problems. Here's what sets you apart:
Minimum:
* 5+ years of relevant experience, or a high school diploma/GED with 3 years of experience, or an associate/bachelor's degree in a related field.
* Proficiency with computers and common business software.
Preferred:
* An associate degree or technical certification in a related discipline.
* B2B sales experience with a proven track record of meeting quotas.
* Background in revenue generation or customer retention roles.
* Experience in the communications industry or with a major communications equipment vendor.
Your next big opportunity starts here. Apply to Cox today!
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyCustomer Service Advisor - Migrant Help
Customer service associate job in Wichita, KS
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
Retail Associates
Customer service associate job in Wichita, KS
Mardel Christian & Education is looking for an energetic individual to join the Wichita, KS team. A willingness to learn, look toward success, and ability to work in a fast-paced environment is desired. Current part-time hourly range is $15.75 - $16.75 an hour!
Job Description - Requirements
Math proficiency required
1 year of relevant experience preferred but not required
1 year of Customer Service, Sales and Cash Handling experience preferred
Must be available evenings and weekends
Strong attention to detail, self motivated and dependable
Previous experience with 10 key preferred
If you are interested in this exciting position, please apply today!
Mardel Christian & Education is an Equal Opportunity Employer.
For reasonable accommodation of disability during the hiring process call (877) 303-4547.
Customer Service & Sales Coordinator - Training in Sales, Marketing
Customer service associate job in Wichita, KS
At Rank 1 Marketing, Inc., we have developed many successful marketing campaigns that can reach your ideal customers. Rank 1 Marketing, Inc. works hand in hand with some of the biggest clients in the world. We offer customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients' products and services.
Job Description
Are you looking for a career? Are you great with customers? Join our team!
If so, use your customer service skills to start a career with us!
This is an entry level position. We provide the training and strongly prefer to work with people who are highly motivated and eager to learn.
At our expanding firm, providing our clients and customers with the best service is priority number one. Providing an excellent customer service experience leads to ongoing business and lasting relationships for generations.
At our company you can expect to:
Be fully trained
Work hard
Complete client reporting
Acquire new business prospects
Sales & Marketing presentations
Have fun
Be team oriented
Manage and supervise a team
Develop customer service skills
Growin the company
Qualifications
Strong Customer Service Skills
OutgoingPersonality
Customer Service Background
Fun and FriendlyDemeanor
PositiveThinker
Team Player
ResultsDriven
Additional Information
All your information will be kept confidential according to EEO guidelines.
Part Time Customer Service Associate
Customer service associate job in Wichita, KS
The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage: $14.00/hr
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
Up to 40% off the base rate of any standard Hertz rental
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Auto-ApplyEddy's Toyota Service Department (Any Position)
Customer service associate job in Wichita, KS
Full-time Description
Eddy's Toyota Service Department Application
with this application.
Wichita, KS
We are hiring for all positions:
Service Porters / Car wash techs
Service Advisors
Lube Technicians
Service Technicians.
Apply to this posting and get your name in our database.
Please remember to inform us if there is a specific position you are applying for or a particular person who referred you to apply.
Feel free to call ************ for more information on Job Details or your Application. Requirements
Must be 18 years old or older.
Must have a valid driver's license.
Must pass a background check.
Depending on position. Must be able to lift 25-50lbs occasionally.
Custom Cabinet Sales Rep.
Customer service associate job in Wichita, KS
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Wichita area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
Customer Service Associate
Customer service associate job in Wichita, KS
**Req ID:** 56611 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Customer Service Associate to join our team.
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
Pay for this role is $15.50hr
Basic Qualifications:
+ 6 Months experience in an office environment
+ 6 Months experience using a computer with Microsoft Windows PC applications
+ 6 Months of Work from home enciroment
+ High school diploma or GED Preferences.
Responsibilities:
+ Previous insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from members inquiring about payments, policy information, or claims
+ Designated quiet area to complete calls while working from home
+ Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers.
+ Ensuring customer satisfaction and strive to meet service standards.
+ A typical day will likely involve fielding between 75 to 100 calls.
+ Communicating effectively and professionally with both internal and external customers to resolve questions and issues.
+ Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team.
+ Collaborating with management or other team members as appropriate to proactively address service issues and concerns.
+ 6 months of experience in a role that required attention to detail, accuracy, and accountability for your work product.
+ 6 months of experience in a role that required you to communicate (oral/written) effectively in a professional/office setting.
New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process
*** All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material.
Must Pass Drug screen
Must Pass a background check with Education check and employment verification check.
Required schedule availability for this position is Monday-Friday 7:00 am ct to 7:00 pm (Central Time), Saturday mornings (rotating) 8:00 am to 12:00 pm (Central Time) could also be required
**Remote Working and Technology Requirements**
To work remote, individuals must meet all the established Remote requirements including those pertaining to a home workspace and related technology.
**Technology**
+ NTT DATA will provide a computer and headset for remote work.
+ Employees are responsible for the care and security of all equipment provided. They must return it immediately upon separation from the company following company protocols.
+ Failure to return equipment may result in collection actions and/or other consequences.
+ Individuals must provide their own high speed internet access with speeds at or above 50 Mbps.
+ A hard-wired ethernet connection is required. Wi-Fi, mobile, wireless and public internet connections are forbidden as are connections outside of one's personal dwelling or location.
**Technical Performance and Issue Tracking**
+ Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations.
+ Remote employees must adhere to all technical support procedures and protocols.
+ Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result in the remote status changing to onsite.
**Remote Workspace**
Remote work demands a high degree of professionalism, self-discipline, and accountability. The following workspace standards are vital to delivering exceptional service.
+ Employees must have a **dedicated, professional workspace** conducive to servicing Customer Service customers with the same quality as an onsite environment.
+ The workspace must be a **permanent, unencumbered location** used daily for work.
+ Employees must work with **minimal distractions** that do not interfere with business operations or service delivery.
+ Ideally, the workspace is **isolated from other household members** and used exclusively for job duties.
+ **Background noise, interruptions from people or pets, and other distractions** must be kept to an absolute minimum to avoid disruptions to customer service.
+ Employees must work from the **same location consistently** unless prior approval is obtained.
+ If a change in work location is necessary:
+ The new location must meet all **Remote Workspace and Technology Requirements** .
+ **Notification to NTT DATA Management** is required before relocating
\#INDBPO
\#LI-MIWS
**About NTT DATA Services**
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
**_NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team._**
Customer Service Agent (Mid-Shift)
Customer service associate job in Wichita, KS
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Are you a natural problem solver with a passion for helping others? We're looking for Customer Service Agents to provide inbound support across customer service, help desk, technical assistance, and back-office operations. You'll represent some of the world's most recognized brands, delivering exceptional service and solutions.
This is a mid-shift role, ideal for individuals who thrive in a fast-paced, customer-focused environment.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
-------------- POSITION RESPONSIBILITIES
Key Responsibilities:
Deliver courteous, timely, and professional support via inbound and outbound calls.
Troubleshoot and resolve customer issues, aiming for first-call resolution.
Use internal systems to research and retrieve customer information.
Collaborate with other departments to resolve complex inquiries.
Accurately document customer interactions and claims.
Follow scripts, policies, and procedures while applying your training and knowledge.
Handle sensitive information with confidentiality and care.
Escalate unresolved issues to the appropriate team or manager.
Stay current by attending training sessions and reviewing updated materials.
Meet all attendance and scheduling requirements.
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Qualifications
Must be 18 years or older.
High school diploma or equivalent.
Strong written and verbal communication skills.
Ability to type at least 20 words per minute.
Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Familiarity with Windows operating systems.
Dependable and punctual with a strong work ethic.
Skilled in troubleshooting, follow-up, and issue resolution.
Strong conflict resolution and negotiation abilities.
Customer-focused: empathetic, patient, and responsive.
Able to multitask, stay organized, and self-manage.
Team-oriented with a positive attitude.
Comfortable in a fast-paced, ever-changing environment.
Excellent interpersonal skills and the ability to build rapport.
Preferred (Not Required)
1+ year of experience in customer service, tech support, inside sales, back-office, chat, or administrative roles.
Experience in a contact center or government-related work.
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
................
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
Auto-ApplyRetail Associate
Customer service associate job in Derby, KS
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Auto-ApplyDrug Testing Collector and Customer Service
Customer service associate job in Wichita, KS
Job Title: Drug Testing Collector
Job Summary: Drug Testing Collector
The primary task is conducting specimen collection of urine, saliva and hair samples. Most collections are performed in one of our two Wichita offices however some traveling to client locations may happen from time to time, locations are within 90 miles of Wichita.
Other task will involve conducting background searches and customer service via telephone and\/or online chat.
Qualifications:
Positive Attitude
Good people skills with an emphasis on customer service
Excellent attention to detail
Proficient in the use of computers.
Ability to work early mornings
Works well in a team environment
Valid driver's license
This position also has advancement opportunities.
The above statements are not an exhaustive list of job duties and responsibilities of this position at NATSB. They only reflect the general duties and responsibilities necessary to describe the principal functions of the job. Responsibilities of the position are subject to change as determined necessary. This position has advancement opportunities.
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Winner's Circle - Customer Service
Customer service associate job in Wichita, KS
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $9.5 per hour
Salary Range:
7.25
-
13
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyCourt Services Officer II - 30th Judicial District
Customer service associate job in Wellington, KS
K0242993
th
Judicial District, Sumner County, KS 67152 Classification and Grade: Court Services Officer II, Grade 40, $66,087.95 annually Kansas Judicial Branch Benefits State Employment Center - Benefits (ks.gov)
Internal candidates are given first consideration.
Job Duties: This is Court Services work supervising other Court Services officers and supervising clients under the jurisdiction of the district court or being furnished auxiliary services by the district court. This is the first level of staff supervision; an incumbent in this position will be responsible for assigning and supervising the work of one or more staff members. An incumbent in this position prepares reports related to investigations, transfers, or arrests; maintains records of contacts with clients and of the caseload in general. Additional duties include interviewing, hiring, orienting, and training new CSO's, providing ongoing direction, support, and guidance to CSO's, and serving on committees and advisory boards. Work may be performed as part of a team and is under the direction of the Chief Court Services Officer, Court Administrator, and Chief Judge. Work is reviewed through conferences, reports, and evaluation reports.
Required education and experience: Bachelor's degree is required with preference given to degrees in a field of social services to include but not limited to corrections, counseling, criminal justice, criminology, psychology, and social work. This position requires attention to detail and strong written/oral communication skills in addition to computer skills. The ability to work both independently and with a team is required as is the ability to interact with clients and stakeholders in a professional manner. Ability to supervise staff and handle confidential personnel information is required.
Preferred qualifications: Minimum of three years of experience working in the field of probation and/or corrections. Preference given to those who are currently or have prior experience as a Court Services Officer, especially in the areas of Pre-Sentence Investigation and Juvenile Supervision. Effective Practices of Community Supervision, Level of Services Inventory-Revised, and Youth Level of Services assessment tools are preferred. The ability to maintain calm in stressful situations and multi-task is important. Strong leadership and decision-making skills are desired.
Additional Requirement: All members of this classification are required to access criminal history record information (CHRI) through the Kansas Criminal Justice Information System (KCJIS) or another criminal justice entity.
Authorized access to KCJIS requires the employee to be:
1) A U.S. Citizen
2) At least 18 years of age, and pass a record check of criminal activity and criminal
history as defined by KCJIS Administrative Policy and Procedure Manual.
The screening for criminal activity and criminal history must be completed prior to beginning employment. An offer for employment for a position in this classification is conditioned upon passing the criminal history check. Applicant must have a valid driver's license. Incumbents are required to undergo yearly criminal history record checks to continue to maintain access to KCJIS and CHRI.
Application deadline: Open until filled
The Americans with Disabilities Act ensures your right to reasonable accommodations during the employment process. A request for accommodation will not affect your opportunities for employment with the Judicial Branch. If you wish to request an ADA accommodation, please contact [email protected] or by TDD through the Kansas Relay Center at ************ or 711.
THE KANSAS JUDICIAL BRANCH IS AN EEO / AA EMPLOYER
Auto-ApplyRetail Associate
Customer service associate job in Hutchinson, KS
Are you an energetic self-starter?
Are you interested in making your own schedule?
Neptune Retail Solutions has immediate availability for a Part-time Retail Merchandiser who will specialize in the installation and maintenance of the iconic Instant Coupon Machine, at-the-shelf advertisements, and shopping cart ads.
This position offers:
Flexible work hours
Competitive pay
Gas reimbursement
Paid Training
The territory covered is Hutchinson, KS & the surrounding area. The territory averages 1-25 hours per week.
Position Requirements:
In-store Representatives must have a valid driver's license and a reliable, insured, and registered personal vehicle
Must be at least 18 years old
Take initiative
Work well independently with a strong work ethic
Display focused attention to quality, detail, and accuracy
Demonstrate adaptability to the needs of our clients, retailers, customers, and coworkers
Ensure all work interactions are met with excellent customer service skills and professionalism
Strong organizational skills and time-efficient
Access to a computer, internet, and printer
Ability to lift up to 25 pounds and stand for extended periods of time, repetitive bending, lifting, and stretching, driving during the day/night.
Neptune Retail Solutions is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities.
Applicant Privacy Notice:
Your personal information will be collected and used by Neptune Retail Solutions and/or its affiliated companies to process and respond to your application, contact you regarding current and future employment or internship opportunities, and as otherwise set out in our Applicant Privacy Notice available here: Applicant Privacy Notice.
Auto-ApplyGeneral Labor Associate
Customer service associate job in Haven, KS
Job Description
About the role
Our General Labor Associates help keep daily operations running with strength and consistency. This role is active, hands-on, and ideal for someone who likes moving throughout the day. If you enjoy physical work, teamwork, and steady routines, this role gives you a clear path to grow.
What you will do
Load, unload, and organize equipment and materials
Assist with set-up and breakdown for field operations
Maintain tools and supplies to keep the workspace running efficiently
Support team members during busy shifts and help solve simple onsite needs
Follow daily procedures to keep everything safe and consistent
What we offer
No prior experience required
Full-time schedule, Monday through Saturday
Straightforward training that helps you feel confident quickly
Room to advance as you master new responsibilities
A positive, team-focused environment where effort is recognized
Who thrives here
You are reliable, energetic, and willing to work hard
You like staying active and working with your hands
You enjoy routine, structure, and helping a team succeed
You want a job with steady hours and room to grow
If you want a fresh start and a strong team behind you, apply today.