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Retail Sales Associate
2020 Companies 3.6
Customer service associate job in Cortland, OH
Job Type:
Regular
Full-Time Retail Sales - Immediate Hire - First Sale Bonus - Paid Training
On behalf of our client, NRG, we are looking for Retail Sales Associates with enthusiastic personalities to join our team of Energy Pros.
Bring your potential, and we will maximize it.
Promote services that everyone needs.
As an Energy Pro, You Will:
* Work within your local retailer
* Engage with consumers about NRG electricity and gas
* Help customers in your community by lowering their energy costs
* Learn how to uncover consumer desires and overcome objections
* Foster professional relationships with customers and fellow employees
* Welcome customers and politely offer solutions
* Collaborate with your team to accomplish goals and celebrate success
* No door-to-door, cold calling, or telemarketing
What's in it For You?
* Average sales reps expected to earn between $800 - $1,000 weekly
* First sale bonus
* Career growth and advancement opportunities
* Enhanced work life balance with early release incentives
* Paid training course
* Base + uncapped commission
* Next day pay on-demand with DailyPay
* Base pay raise opportunity every 6 months
* Premier retail locations
* Health benefits, paid time off, and 401k w/ company match
About 2020 Companies
2020 Companies is an outsourced Sales & Marketing company representing NRG. We hire Sales Representatives and other types of brand advocates to fortune 200 companies. Let us help you find a fun job in retail sales or events! 2020 Companies recruits, hires, trains, and cultivates Sales Representatives, Brand Ambassadors, Merchandisers, and casted-talent, to tailor a full-package solution to clients wanting to grow their market share, build brand awareness, expand distribution channels, and connect people with consumers.
CLICK "APPLY" NOW FOR IMMEDIATE CONSIDERATION
We are committed to maintaining a diverse and inclusive environment offering an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
#SalesAssociate #Sales #Retail #Job #Career
Job Description:
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
Responsible for submitting all paperwork completely and accurately
Performance Measurements:
Regular and prompt attendance
Meet established monthly/weekly sales quota/goals
Customer/client satisfaction based on rejection percentage and substantiated complaints
Qualifications:
High school diploma or equivalent required
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends and holidays as needed
Ability to maintain customer confidentiality
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
$800-1k weekly 7d ago
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Sales Associate
Boot Barn Holdings, Inc. 4.2
Customer service associate job in Boardman, OH
Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships. Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the custome Sales Associate, Sales, Associate, Operations, Retail
$23k-28k yearly est. 4d ago
Sea Customer Care Specialist
Abacus Solutions Group 3.4
Customer service associate job in Coraopolis, PA
We are seeking a dedicated and enthusiastic recent college graduate for a Contract-to-Hire Sea Logistics Customer Care Specialist position. This role involves managing client interactions, coordinating air logistics operations, and ensuring seamless customer experiences.
Responsibilities:
Client Communication: Serve as the main contact for customer inquiries, providing information on air logistics services.
Shipment Coordination: Monitor and manage air shipments, ensuring timely and accurate delivery.
Issue Resolution: Address and resolve shipment discrepancies or issues promptly.
Documentation: Prepare and process necessary shipping and customs documentation.
Coordination: Collaborate with internal teams and external partners to ensure smooth logistics operations.
Data Management: Maintain accurate records of shipments and update relevant systems with current information.
Qualifications:
Education: Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.
Skills: Excellent communication, organizational, and problem-solving skills.
Technical: Proficiency in Microsoft Office; familiarity with logistics software is a plus.
Attributes: Detail-oriented, customer-focused, and able to thrive in a dynamic environment.
Compensation: $23.00 - $25.00 per hour
$23-25 hourly 1d ago
Service Officer: Metal Detector Post
Akron Children's Hospital 4.8
Customer service associate job in Akron, OH
Full time
Days 6am-6pm / Nights 6pm-6am
Patrols assigned areas of Hospital campus in order to maintain an orderly and safe environment for patients, visitors and staff. Enforces Hospital policies and procedures, and applicable local and state laws. Upholds the mission, vision, values and customerservice standards of Children's Hospital Medical Center of Akron (CHMCA). This position is unarmed, with a continual focus and development to elevate to the rank of armed security officer.
Responsibilities:
1. Patrol the campus and the surrounding areas being highly visible and alert for safety and security hazards and suspicious activities, working independently with minimal to no supervision. Secures buildings, offices, classrooms and other areas.
2. Respond to alarms and all calls requesting Department of Public Safety services.
3. Knowledge of Department Policies and Procedures with flexibility to modify under certain circumstances for optimal results.
4. Contain and control crowds in order to preserve peace, providing a safe environment during large events.
5. Enforce all parking rules and regulations, assist motorists with vehicle problems, and provide escorts to patients, visitors, and staff.
6. Ability to communicate clearly and concisely, and effectively via two way radio, computer, email, telephone, and verbal communications.
7. Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity utilizing de-escalation and other communication techniques.
8. Ability to use a Record Management System to document incident reports in a complete, concise, and proper manner.
9. Provide appropriate medical assistance to the sick and injured by providing first aid and/or alerting medical staff.
10. Complete and successfully pass Field Training with a Field Training Officer (FTO).
11. Performs all other duties and responsibilities as assigned or directed by Supervision or Command Staff.
Other information:
Technical Expertise
Education and Experience
1. Must be 18 years of age or older at time of hire.
2. High School Diploma or equivalent.
3. Possesses a valid Ohio driver's license (and ability to obtain and maintain eligibility of insurability as determined by the CHMCA insurance carrier's requirements to operate CHMCA vehicles) and reliable transportation to report to alternate sites.
4. Successful completion of the OPOTA Private Security Academy preferred.
5. Successfully complete a thorough background investigation.
Full Time
FTE: 1.000000
$35k-43k yearly est. 4d ago
Customer Service Expert II
Calgon Carbon Corporation 4.6
Customer service associate job in Moon, PA
Calgon Carbon | A Kuraray Company is growing-and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world.
CustomerService Expert II
Location: Headquarters - Moon Township, PA
Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match!
Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.
Hours of work: Full-time position with hours Monday-Friday 8:30-5:00
The CustomerService Expert II will process all SAP order types, both domestic and international) for all products and services (carbon, service, equipment, IX, third party items) from order entry to the coordination of all the necessary paperwork associated with these types of orders (proforma paperwork, shipping documents, etc.). The incumbent will work very closely with Sales, Logistics, Equipment Project Managers, Field Services, Finance, Quality, Plants and Warehouses to process orders from receipt through invoicing.
Duties and Responsibilities (not limited to)
Responsible for correct SAP order entry to ensure material, transportation, field services, samples, COA or other documents are executed according to the customers' POs
Provide material availability and delivery information to sales staff, customers, etc.
Facilitate necessary communication to ensure order confirmation (material availability and credit)
Secure information for creation and maintenance of customer master files and price condition records in SAP
Provide freight quotes to customers for LTL shipments using the company's FDS tool
Research and manage customer invoice questions and customer complaints for resolution of immediate and future issues and to avoid/resolve aging accounts receivable problems
Ensure appropriate and thorough review of month-end closing items (credits, condition records, manual pricing, PO documentation) to prevent any deficiencies in revenue recognition process
Qualifications
A high school diploma or equivalent certification is required
2-3 years of sales and distribution or customerservice experience is required
SAP experience is required
Demonstrated ability to work in a team, multitask, set priorities, and deal with confidential information
Knowledge of Calgon Carbon's products, services, organizational structure and business processes preferred
International/Export CustomerService experience with clear understanding of Incoterms 2010 / 2020 preferred
Fluency in Spanish preferred
About Calgon Carbon
At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs.
Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron.
In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe.
Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran
Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
We are looking for a Services Consultant to join our Rexel team in SOLON, OH!
Summary:
The Industrial Automation Solutions & Services Specialist is responsible for the growth of sales and customer application pre-sales and post-sales support for all Automation solutions and services.
What You'll Do:
* Meet or exceed sales goals of solutions and services offer
* Develop sales strategies, promotions, programs, and plans for solutions and services growth
* Develop annual performance goals, objectives, and solutions and services action plans
* Prepare periodic sales funnel, weekly sales reports, etc.
* Provide solutions and services support for internal and external customers via on-site visit, phone, and email
* Establish relationships with sales and customers to better understand solutions and services potential
* Ascertain customer needs by customer visits, phone, and other means of research (internet, etc.)
* Work with sales to establish joint strategies and activities
* Provide expert knowledge to Inside Sales to facilitate quoting, order entry, and order expediting
* Create and present technical and commercial training for internal and external customers
* Describe or demonstrate solutions and services to customers
* Follow up on all business leads assigned by management, marketing, technical department, or supplier partners
* Acquire, use, and continuously develop personal technical knowledge
* Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery
* Work with prospective customers to move projects through the sales cycle to conclusion
* Properly prepare for sales calls, customers events, etc.
* Other duties as assigned
Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customerservice delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Qualifications
What You'll Need
* 5+ years of equivalent experience
* Sales or marketing experience preferred
* Electrical distribution industry or related experience preferred
* High School or GED - Required
* 4 Year / Bachelor's Degree - Preferred
*
* Engineering or technical degree preferred
Knowledge, Skills & Abilities
* Intermediate/advanced computer skills, specifically with Excel/Outlook/Word
* Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations
* Ability to write reports, business correspondence, and procedure manuals
* Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public
* Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel
* Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility
Additional Information
Physical Demands:
* Sit: Must be able to remain in a stationary position - Frequently - 21% to 50%
* Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50%
* Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
* Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20%
* Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20%
* Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51%
Weight and Force Demands:
* Up to 10 pounds - Occasionally - up to 20%
Working Environment:
* Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Frequently - 21% to 50%
* Exposed to electrical hazards; risk of electrical shock - Occasionally - up to 20%
* Travels to offsite locations - Frequently - 21% to 50%
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Our Benefits Include:
* Medical, Dental, and Vision Insurance
* Life Insurance
* Short-Term and Long-Term Disability Insurance
* 401K with Employer Match
* Paid vacation and sick time
* Paid company holidays plus flexible personal days per year
* Tuition Reimbursement
* Health & Wellness Programs
* Flexible Spending Accounts
* HSA Accounts
* Commuter Transit Benefits
* Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
* Employee Discount Programs
* Professional Training & Development Programs
* Career Advancement Opportunities - We like to promote from within
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
$41k-56k yearly est. 52d ago
Juris Customer Success Consultant
Lexis Nexis 4.4
Customer service associate job in Homeworth, OH
Do you enjoy collaborating cross-functionally to deliver on common goals?
Do you enjoy working towards resolving complex issues?
About our team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the role
In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients.
Responsibilities:
· Customizing and implementing appropriate applications and solutions for external clients
· Analyzing client needs and participating in the design of business process requirements
· Translating business requirements into off-the-shelf and customization specifications
· Testing, documenting, and training client personnel on functional and business applications software
· Guiding others in resolving complex issues in specialized area based on existing solutions and procedures
Requirements:
· Be able to anticipate potential objections and influences others to adopt a different point of view
· Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services
· Be able to work on your own with guidance in only the most complex situations
· Have the ability to train and mentor junior staff
· Be an expert of own discipline for clients
· Be able to solve complex problems; takes a broad perspective to identify innovative solutions
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
$63.8k-106.4k yearly Auto-Apply 59d ago
Entry Level Customer Consultant
Triple Threat Consulting LLC
Customer service associate job in Akron, OH
Job DescriptionBenefits:
Bonus based on performance
Company parties
Competitive salary
Opportunity for advancement
Training & development
Benefits:
Performance-based bonuses
Competitive Salary
Ongoing training and career development
Fast-track promotion opportunities
We believe that with the right guidance and support, anyone can thrive. Thats why we provide hands-on training and mentorship from day one to help you build a strong foundation. Whether you're just getting started or looking to grow into a leadership role, there's plenty of room for advancement in our rapidly growing company.
Who We Are:
At
Triple Threat Consulting
, weve proudly served the Akron, Ohio area for the past three years, providing top-tier customer consulting solutions to a wide range of clients. As a rising name in marketing, communications, and client engagement, were driven by innovation, professionalism, and real results. Our mission is simple: create strong, lasting connections between brands and their customers. Were expanding and on the lookout for motivated, outgoing individuals to join our dynamic team.
What Youll Be Doing:
As a Customer Consultant, youll represent both our company and our clients while providing outstanding customer experiences. This role is ideal for someone who enjoys working with people, problem-solving, and making a positive impact.
Your Responsibilities:
Deliver exceptional customerservice and support
Communicate directly with customers
Work collaboratively with your team to meet performance goals
Share insights and feedback with management
Maintain a positive and professional attitude in all interactions
What Were Looking For:
Must be 18 years or older
Strong interpersonal and communication skills
Eagerness to learn and take on new challenges
A positive mindset and ability to work both independently and as part of a team
High school diploma or equivalent
No experience necessary we provide full training
Why Join Triple Threat Consulting?
Comprehensive training and mentorship
Clear growth path with leadership opportunities
Competitive pay and incentive structure
Team-oriented culture with travel and networking opportunities
If you're ready to start a rewarding career with a supportive and fast-paced team, we want to hear from you! After applying, be sure to keep an eye on your phone our HR team may reach out via call or text to schedule your interview.
$68k-115k yearly est. 21d ago
Weekend Customer Service/ Retail Advisor
Ladies & Gentlemen Hair Stylists
Customer service associate job in Niles, OH
Full-time, Part-time Description
Purpose:
All aspects of customerservice at front desk and in retail area
Essential Functions:
Greets customers
Knowledgeable in computer software, SalonBiz and other standard software packages
Serves as a resource to clients regarding school services, pricing information, and product knowledge
Checks customers in for services and executes completion of necessary paperwork
Book appointments utilizing knowledge in computer software
Collects payments for services and retail; removes and records amount of cash and other forms of payment in register at end of shift
Respond to client inquires and/or client complaints, resolves challenges based on level of challenge presented or refer client complaint to management
Arranges merchandise and helps put out inventory on shipment days
General cleaning such as shelves, counters, coffee bars, etc.
Solicits sale of new or additional services
Responsible for data input and maintenance of student quota sheets, assignment of student phase numbers, desk assignments, and various student-related reporting
Coordinate student schedule changes according to needs of the BAI Instructors; open services for students one week prior to the next phase of instruction
Provides training and guidance to new students through written and oral instructions; PowerPoint presentation for Intro II Phase, and assignment of front desk stations within specified time frames
Update and maintain front desk process and procedure manual
Maintain and promote positive public relations
Audits register amounts during opening and closing procedures
Provide general administrative functions and completes other duties as assigned or directed.
Performs other duties as required
Requirements
Position Qualifications:
High school graduate with previous experience in customerservice preferred
Excellent customerservice and organizational skills
Detail oriented
Computer knowledgeab
$28k-36k yearly est. 44d ago
Juris Customer Success Consultant
RELX 4.1
Customer service associate job in Homeworth, OH
Do you enjoy collaborating cross-functionally to deliver on common goals?
Do you enjoy working towards resolving complex issues?
About our team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the role
In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients.
Responsibilities:
· Customizing and implementing appropriate applications and solutions for external clients
· Analyzing client needs and participating in the design of business process requirements
· Translating business requirements into off-the-shelf and customization specifications
· Testing, documenting, and training client personnel on functional and business applications software
· Guiding others in resolving complex issues in specialized area based on existing solutions and procedures
Requirements:
· Be able to anticipate potential objections and influences others to adopt a different point of view
· Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services
· Be able to work on your own with guidance in only the most complex situations
· Have the ability to train and mentor junior staff
· Be an expert of own discipline for clients
· Be able to solve complex problems; takes a broad perspective to identify innovative solutions
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
$63.8k-106.4k yearly Auto-Apply 59d ago
Customer Service & Sales Associate
Bradford Marketing Solutions
Customer service associate job in Youngstown, OH
We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us and actually hire us to do it for them. They provide the different promotions and services and we are responsible for representing them in local markets.
There is more to the claim than the growing business trend towards outsourcing and the extraordinary popularity of face-to-face marketing and sales in the age of information. We pride ourselves on our ability to adapt to changes in the business world and evolve to meet whatever challenges face us. Free thinking and questions are encouraged.
Job Description
We are looking to hire a vibrant & fresh faced full time customerservice specialist to join the onsite customerservice and sales team of a locally based promotional marketing company!
Let us put your service-minded attitude and exceptional communication skills to use as you become the face of premium & newly introduced brands inside of major retailers and businesses across the nation!
You don't have to have a sales background to be successful in this full time role! In fact, most of our biggest success stories come from individuals who have a background in customerservice, hospitality, food/beverage management, administrative support and other customer focused environments.
If you have a passion for delivering an exceptional face to face customerservice experience and are ready to shine in a full time sales and customer focused promotional marketing career then we can teach you the rest!
Through a proven
4-8 month paid training program
our client's sales management team will teach you to excel as a customerservice & sales rep and:
Meet sales revenue goals while executing promotional marketing strategies
Take care of existing customer base and provide personal care with new customers
Tailor customerservice & sales to their needs
Elevate client brands and build a consumer base through the support of customerservice driven promotional campaigns
Develop your people skills & conduct one on one sales based interactions with clients and customers
We provide paid training to all representatives, travel opportunities, on-going professional development, and a structured growth opportunity from within!
Qualifications
Assertive and positive attitude
Ethical approach to business
Customerservice experience preferred
Competitive drive
Proven leadership abilities
Full-time availability - able to start immediately
Additional Information
Compensation is a combination of weekly base salary, commission structure, and bonus opportunities.
For Immediate consideration Apply Now!
$25k-33k yearly est. 3d ago
Customer Service Associate
Variety Stores LLC
Customer service associate job in Youngstown, OH
Job Description
Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
As a Big Lots CustomerServiceAssociate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 50lbs. from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•Retail store environment where extended periods of standing are required
•Retail store stockroom environment subject to fluctuations in temperature
•Frequent lifting and maneuvering of merchandise and displays.
•Exposure to dust and extreme temperatures while unloading trailers.
•Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$25k-33k yearly est. 11d ago
Front Desk Customer Service
Acheron Group
Customer service associate job in Howland Center, OH
Our Small Recreation Center is looking for someone that has open availability to work the front desk checking members in, offering great customerservice, and handling basic membership sales! We are looking for a bright, energetic, and outgoing person to welcome to our team!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$30k-44k yearly est. 3d ago
Senior Client Specialist
Robert W. Baird & Co. Incorporated 4.7
Customer service associate job in Franklin Park, PA
About the Role: As a Senior Client Specialist at Baird, you'll be a strategic partner in delivering exceptional client service and strategic partnership to one or more Financial Advisors. This role goes beyond daily operations-leading complex client onboarding, managing high-touch communications, and orchestrating efficiencies in process. You'll also drive business development by identifying growth opportunities, enhancing advisor effectiveness, and contributing to long-term practice success. Ideal candidates are licensed professionals with sharp analytical skills, a proactive mindset, and a passion for delivering exceptional service in a dynamic wealth management environment.
Check out this video to learn more about the day in the life of our Senior Client Specialists!
The Impact You'll Make:
* Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
* Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
* Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken.
* May schedule client appointments and/or conference room for appointments.
* Assemble/generate materials including paperwork and reports for client meetings.
* Understand and ensure business adherence with firm and financial industry regulatory policies
* May manage FA and Team's social media presence (website, LinkedIn, X etc.).
* Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
* May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.
* Seek ways to enhance FA(s) business effectiveness and marketability.
* Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed
* May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
* May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
* Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities.
What You'll Bring to Baird:
* 5+ years of prior industry work experience
* Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses
* Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms
* Excellent verbal and written communication skills
* Detail oriented with an emphasis on accuracy
* Critical thinking and proactive problem solving skills
* Good analytical skills with ability to perform semi-advanced math
* Understanding of compliance regulations including the client complaint process and correspondence policies
* Bachelor's degree preferred, not required.
#LI-PWM2
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
$75k-106k yearly est. 3d ago
Customer Service Supervisor - Austintown
Youngstown Area Goodwill Industries
Customer service associate job in Youngstown, OH
CUSTOMERSERVICE SUPERVISOR:
About Us
Youngstown Area Goodwill Industries, Inc. is dedicated to empowering individuals through meaningful employment opportunities. We foster an inclusive workplace and warmly welcome applications from individuals with barriers to employment, ensuring everyone has the chance to succeed.
Job Summary
We are seeking a reliable and enthusiastic CustomerService Supervisor to lead our front-end team at our Goodwill store in Austintown, OH. This role is pivotal in delivering exceptional customer experiences while overseeing daily operations and supporting staff. The ideal candidate is a dependable leader with strong communication skills and a commitment to regular attendance.
Responsibilities
Supervise and train customerservice representatives to ensure excellent service standards.
Handle customer inquiries, complaints, and escalations with professionalism and empathy.
Oversee cash register operations, including transaction accuracy and cash handling procedures.
Maintain a clean, organized, and welcoming sales floor and checkout area.
Assist with scheduling and coordinating staff to meet store needs.
Collaborate with management to achieve sales and operational goals.
Ensure compliance with store policies and safety standards.
Qualifications
Proven leadership skills with the ability to motivate and guide a team.
Excellent interpersonal and communication skills.
Ability to stand for extended periods and lift up to 20 pounds.
Reliable with a strong commitment to punctuality and consistent attendance.
No criminal background that would be incompatible with a retail environment (background check required).
Proficiency in basic math and cash handling.
Previous supervisory experience in retail or customerservice is preferred but not required.
We Welcome
Youngstown Area Goodwill Industries, Inc. encourages applications from individuals with barriers to employment, including veterans, people with disabilities, and those seeking a fresh start. We provide training and support to help you thrive in this leadership role.
Schedule & Availability
Part-time position with flexible hours based on store needs. Possibility of full-time in the future.
Storeoperates7 days a week: Monday-Saturday, 9 AM-8 PM; Sunday, 12 PM-5 PM.
Must be available to work weekends and evenings as scheduled.
How to Apply
Interested candidates can apply in person at the store in Austintown, OH or online at Career Center | Recruitment. Please bring a resume and be prepared to complete an application.
Youngstown Area Goodwill Industries, Inc. is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
$32k-48k yearly est. Auto-Apply 21d ago
Manufacturing Customer Service
Vector Technical, Inc.
Customer service associate job in Stow, OH
Vector's partner was founded in 1984 and is proudly based in Stow, Ohio. They are a small, family-owned manufacturing company specializing in professional-quality hot and cold therapy products, body cooling vests, cold-water immersion systems, and more.
This can be either a Direct-Hire or a Temp-to-Perm opportunity, depending upon candidate experience and skills.
*** 2+ years of customerservice experience in a manufacturing or industrial environment is a requirement in order to be considered for this position. ***
$23-$26/hr.
M-F 8:30a-5p
Responsibilities: Customer Interaction & Support:
Answer incoming phone calls and emails professionally, providing timely and accurate responses to inquiries.
Assist customers with product selection, pricing, and order placement.
Troubleshoot product-related concerns and provide guidance on proper usage.
Address customer complaints or issues, ensuring a positive resolution while maintaining professionalism.
Follow up with customers to confirm satisfaction and ensure any issues are fully resolved.
Order Processing & Data Management:
Accurately enter and update customer orders in QuickBooks, ensuring correct pricing, product selection, and shipping details.
Verify order details before submission to prevent errors and delays in production.
Process order modifications, returns, exchanges, and refunds in compliance with company policies.
Coordinate with the production and shipping teams to meet delivery timelines.
Internal Communication & Coordination:
Work closely with the sales, production, and factory teams to ensure smooth order fulfillment.
Communicate customer requests, special instructions, or urgent orders to the relevant departments.
Assist in tracking orders and resolving any shipping delays or issues.
Administrative & Clerical Tasks:
Maintain organized records of customer interactions, transactions, and correspondence.
Handle data entry, filing, and general office administrative duties.
Keep product and pricing information up to date for accurate customer assistance.
Product & Policy Knowledge:
Stay up to date with company's full range of products and their benefits.
Understand company policies, warranty terms, and return procedures to communicate them effectively to customers.
Educate customers on the proper use and maintenance of products.
Problem-Solving & Conflict Resolution:
Address customer complaints with a calm and professional approach.
Identify the root cause of issues and provide appropriate solutions.
Work proactively to prevent recurring issues and escalate complex concerns when necessary.
Requirements & Qualifications:
2+ years of customerservice experience in a manufacturing or industrial environment - this is a MUST.
Strong phone and active listening skills with a customer-first approach.
Excellent verbal and written communication skills.
Detail-oriented with strong organizational skills and accuracy in data entry.
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Skilled in conflict resolution with a calm and professional demeanor.
Proficient in Microsoft Word, Excel, and QuickBooks (or similar software).
Comfortable making independent decisions and problem-solving.
Must be punctual and reliable-consistent attendance is a requirement.
Ability to work overtime when necessary.
Benefits upon Hire-In:
Medical, Dental Insurance
401(k) Matching
Paid Time Off (Holidays & Vacation Days)
Annual Bonus Opportunities
Stable, Monday-Friday Schedule (No weekends or late nights).
Supportive Team Environment
$23-26 hourly 26d ago
Customer Retention Specialist - State Farm Agent Team Member
Meghan MacDonald-State Farm Agent
Customer service associate job in Cuyahoga Falls, OH
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Customer Retention Specialist Service-Focused with In-Book Sales Goals
Meghan MacDonald State Farm Agency
Location: 756 Graham Road, Cuyahoga Falls, OH 44221
Job Type: Full-Time | In-Office
Deliver Exceptional Service. Retain Clients. Drive In-Book Growth
.
The Meghan MacDonald State Farm Agency is seeking a Customer Retention Specialist who leads with service excellence while confidently driving in-book sales growth. This role is ideal for a professional who enjoys supporting existing clients, solving problems, and strengthening relationshipswhile also being accountable to monthly sales goals through needs-based coverage recommendations.
You will work primarily with our existing book of business, managing renewals, policy changes, and service requests, while identifying coverage gaps and recommending additional protection that benefits both the customer and the agency.
Full licensing is required. Candidates must hold Property & Casualty and Life & Health licenses. If not fully licensed, candidates must obtain their Property & Casualty license prior to Day 1 start in the agency. We provide guidance and support to help you complete the licensing process.
What Youll Do
Communicate with existing customers regarding renewals, coverage questions, and policy updates
Deliver calm, professional service during billing, policy, and claims-related conversations
Conduct proactive account reviews and assist with endorsements, changes, and updates
Identify coverage gaps and pivot service conversations into in-book sales opportunities
Recommend additional products using a needs-based, customer-first approach
Meet established monthly in-book sales goals while maintaining service quality
Maintain accurate documentation of all customer interactions and follow-up activity
Collaborate with team members to support retention, service standards, and growth objectives
What Were Looking For
Strong service mindset with the ability to confidently transition into sales conversations
Proven relationship-building and customer communication skills
Comfort being accountable to monthly sales and retention goals
Excellent problem-solving skills and follow-through
Detail-oriented with a strong focus on customer experience
Ability to work in a fast-paced, client-focused environment
Prior experience in customerservice, account management, or insurance preferred
Full licensing required: Property & Casualty and Life & Health
Property & Casualty must be obtained prior to Day 1 start (support provided)
Why Join the MacDonald Agency
Competitive base salary plus commission and performance incentives
Licensing guidance and support to help you start strong
Ongoing training and professional development
Clear expectations and measurable monthly goals
Supportive team culture focused on service, accountability, and growth
Long-term career opportunities within a stable, growing agency
Ready to Grow Through Service and Sales?
If you take pride in delivering excellent service and are motivated to grow through meaningful, in-book sales conversations, wed love to hear from you.
Apply today to join the Meghan MacDonald State Farm Agency.
$27k-35k yearly est. 3d ago
Call Center Customer Service Agent
Twine Chart
Customer service associate job in Akron, OH
Job DescriptionDescription About Twinechart: Twine Chart is a dynamic and innovative company specializing in providing comprehensive data visualization and analytics solutions. We empower businesses to make informed decisions by transforming complex data into easily understandable visual formats. Our team is dedicated to delivering cutting-edge tools and services that enhance data-driven decision-making.
Position Overview:
We are currently seeking a dedicated and enthusiastic Call Center CustomerService Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, helping them with their inquiries and providing top-notch service.
Salary Range:
$18.00 - $27.00 per hour.
Key Responsibilities
Answer inbound customer calls and assist customers with inquiries.
Provide accurate information regarding products and services offered.
Resolve customer complaints in a professional and efficient manner.
Document interactions with customers accurately in the system.
Follow up with customers to ensure satisfaction and offer additional assistance.
Maintain knowledge of current promotions and product offerings.
Collaborate with team members to improve processes and share best practices.
Skills, Knowledge and Expertise
High school diploma or equivalent; associate degree preferred.
Previous experience in a call center or customerservice role is a plus.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Ability to work in a fast-paced environment and manage multiple tasks.
Proficient in using computer systems and software applications.
Willingness to work flexible hours, including evenings and weekends.
Benefits
Comprehensive health, dental, and vision insurance
401(k) plan with company match
Paid time off (PTO) and holidays
Professional development opportunities
Employee wellness programs
$18-27 hourly 1d ago
Weekend Customer Service/ Retail Advisor
Ladies & Gentlemen Salon Spa 3.7
Customer service associate job in Niles, OH
Purpose: All aspects of customerservice at front desk and in retail area Essential Functions: Greets customers Knowledgeable in computer software, SalonBiz and other standard software packages Serves as a resource to clients regarding school services, pricing information, and product knowledge
Checks customers in for services and executes completion of necessary paperwork
Book appointments utilizing knowledge in computer software
Collects payments for services and retail; removes and records amount of cash and other forms of payment in register at end of shift
Respond to client inquires and/or client complaints, resolves challenges based on level of challenge presented or refer client complaint to management
Arranges merchandise and helps put out inventory on shipment days
General cleaning such as shelves, counters, coffee bars, etc.
Solicits sale of new or additional services
Responsible for data input and maintenance of student quota sheets, assignment of student phase numbers, desk assignments, and various student-related reporting
Coordinate student schedule changes according to needs of the BAI Instructors; open services for students one week prior to the next phase of instruction
Provides training and guidance to new students through written and oral instructions; PowerPoint presentation for Intro II Phase, and assignment of front desk stations within specified time frames
Update and maintain front desk process and procedure manual
Maintain and promote positive public relations
Audits register amounts during opening and closing procedures
Provide general administrative functions and completes other duties as assigned or directed.
Performs other duties as required
Requirements
Position Qualifications:
High school graduate with previous experience in customerservice preferred
Excellent customerservice and organizational skills
Detail oriented
Computer knowledgeab
$28k-33k yearly est. 45d ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Customer service associate job in Columbiana, OH
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Columbia area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
How much does a customer service associate earn in Youngstown, OH?
The average customer service associate in Youngstown, OH earns between $22,000 and $38,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in Youngstown, OH
$29,000
What are the biggest employers of Customer Service Associates in Youngstown, OH?
The biggest employers of Customer Service Associates in Youngstown, OH are: