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Customer service associate jobs in Yuba City, CA - 2,188 jobs

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  • Part-time Retail Associate - 703 Citrus Heights

    Smart & Final Inc. 4.8company rating

    Customer service associate job in Citrus Heights, CA

    703 - Citrus Heights Starting Rate $16.90 per hour Do you? * Provide excellent Customer Service? * Love your Community? * Love Food? Join our Smart & Final store operations team as a Part-time Retail Associate - 703 Citrus Heights! CITRUS HEIGHTS, California, 95610 United States Who We Are With a history that spans more than 150 years, Smart & Final offers customers fresh produce, quality meats and groceries as well as more than 3,000 club-sized items to fit every budget and need. We are the smaller, faster grocery warehouse store - without the membership fee. We proudly give back to the communities we serve through the help of the Smart & Final Charitable Foundation, donating more than $1 million and volunteering over 1,000 hours each year. As part of the Chedraui USA group of companies, our mission is to provide customers with an exceptional shopping experience with the freshest selection available across all our retail banners, and our people are at the heart of what we do. Our team is continually looking for talented individuals to bring our mission to life. Your success starts here! What We Bring * 401(k) Retirement Benefit * Continuing Education Benefits * And Much More! What You'll Bring Candidates should possess the ability to: * Read and write English, interact with general public and co-workers. * Read and comprehend simple instructions, product labels, product pricing codes, shelf tags, short correspondence, and memos. * Write simple correspondence. * Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. * Apply common sense understanding to carry out detailed but uninvolved written or oral instructions. * Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 45 pounds, and occasionally lift and/or move up to 60 pounds. It Would Be Extra Awesome if you brought... * Basic PC/Outlook skills * Retail Management Certificate The Opportunity The Part-time Retail Associate performs management-assigned duties, which may include but may not be limited to, stocking and maintaining a store section, carry-out services and store cleaning. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned or required: * Maintain a store section as assigned and stock merchandise using proper equipment (excluding power/heavy equipment) * Assures proper pricing on merchandise, checks product date codes to validate proper rotation, stocks shelves, end displays, floor stacks, displays and refrigerated/frozen cases. * Prepares perishable products for sale as needed * Sets up advertising/promotional displays * Cleans and maintains sanitation standards in all interior and exterior areas of store and parking lot as directed by store management * Offers friendly, knowledgeable, efficient and courteous assistance to customers by providing them with current store and product information * When requested, loads customer purchases by assisting customers to their vehicles * Performs basic bookkeeping duties, including recording lost/damaged goods and store supplies using appropriate tools Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
    $16.9 hourly 21d ago
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  • Customer Service/Staff

    Cameron Park Pizza Factory 4.1company rating

    Customer service associate job in Cameron Park, CA

    Join Our Team! Cameron Park Pizza Factory is located on 3421 Coach Ln. Our ideal candidate is attentive, punctual, and hard-working. Description We are looking for the right person to provide friendly, responsive service to create an exceptional experience for all of our guests. You will take orders and prepare all menu items. Cook and prepare a variety of food products including pizza, meats, vegetables, sauces,dough and other food products using a variety of equipment and utensils. You must also beable to be a part of an awesome team where nobody says “it's not my job” - as everything is allof our jobs. You will be expected to go above and beyond for the customer. Duties and responsibilities Complete opening and closing checklists. Prepare a variety of meats, poultry, vegetables and other food items for cooking in a variety of other kitchen equipment. Understand and comply consistently with our standard portion sizes, cooking methods, quality standards and rules, policies and procedures. Handle, store and rotate all products properly. Maintain a clean and sanitary work and service area including tables, shelves, walls, oven, and refrigeration equipment. Take food orders from guests; accurately enter orders in our point-of-sale system which relays orders to the kitchen. Accept payment, process credit card charges or make change accurately. Handle phone orders with professionalism and accurately collect information needed to complete order. Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests. Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor. Attend all scheduled employee meetings and brings suggestions for improvement. Promptly report safety, equipment and food quality problems to Manager. Inform manager-on-duty immediately of product shortages. Perform other related duties as assigned by the manager-on-duty
    $27k-38k yearly est. 60d+ ago
  • Stormwater Professional

    Trihydro 4.0company rating

    Customer service associate job in Sacramento, CA

    The selected candidate will assist with providing Trihydro's clients and customers with effective, responsive, and safe stormwater compliance solutions. If you know Stormwater Management and you are familiar with the Best Management Practices utilized to protect water quality, and have an attention to detail, we encourage you to apply! This full-time position requires approximately 40-45 hours per week and involves a blend of project management, strong communication skills, technical writing, reporting, and problem-solving abilities. If you thrive in a fast-paced, collaborative environment, this opportunity is ideal for you. Key Responsibilities: Design and manage stormwater BMP and restoration projects throughout Northern California. Direct and manage staff and sub-contractors Work closely with utility, private and industrial clients. SWPPP development and technical review Best Management Practices (BMP) design. Monitor project progress and take corrective action as needed. Ensure project deliverables are met on time and within budget. Lead, mentor, and manage project teams, assign tasks, and monitor progress. Support client stewardship and business development activities. Qualifications: Professional stormwater licensure preferred (e.g., QSD/QSP/QISP). Experience with developing and implementing SWPPPs under the California Construction General Permit, Industrial and/or Municipal stormwater permits. Experience with fire response and restoration (preferred). Construction Management and/or Project Management experience. Capable of performing limited field work (site assessments) along with writing, problem-solving skills and a commitment to producing high-quality deliverables. A minimum 5 years of relevant experience. A clean driving record. A demonstrated commitment to safe work practices. Written and oral communication skills with the ability to communicate effectively with clients, construction crews and project team members. Initiative and motivation, with an emphasis on completing high quality project deliverables on schedule. Dependability, with the ability to work independently or in a team environment. Ability to travel within Northern California. What We Offer: Industry-leading 401(k) retirement plan, including a 6% discretionary match. Paid time off including vacation, flex, sick, paid family medical leave, and holiday pay. Comprehensive health insurance program (medical, dental, vision, and prescription). Opportunities for professional development and career growth. A collaborative and inclusive work environment. Mentoring and opportunities for professional advancement. Best-in-class safety culture. The salary information shown below is a general guideline ONLY. Salaries are based on candidates' experience and qualifications, as well as market and business considerations. Summary pay range: $80,000 - $110,000 This position will remain open until a qualified candidate has been selected. Trihydro is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or because of a protected Veteran status.
    $80k-110k yearly 45d ago
  • Customer Service & Logistics Coordinator

    Sacramento Valley Walnut Growers

    Customer service associate job in Yuba City, CA

    Department: Reports to: Customer Service & Logistics Coordinator Shipping & Warehousing Manager of Customer Service & Logistics Basic Function The primary responsibility of this position is to manage and coordinate all aspects of logistics for assigned regions of domestic and international shipments. Responsibilities will include coordinating production, shipping and customer relations in the U.S. and abroad. Will also maintain good communication with customers, vendors, associates, sales staff & plant managers. This position will work closely with quality lab to ensure product quality standards are met. During the off-peak season, this position will also provide support to other departments as needed. Responsibilities include, but not limited to the following: · Responsible for communicating with customers, sales agents and vendors in a professional and prompt manner to deliver timely customer service · Maintains organized and accessible files for each sales order containing all pertinent contract copies, shipping instructions and documentation · Collaborates with sales and operations teams to schedule production and arrange transportation to facilitate timely shipments in accordance with customer needs · Makes ocean carrier bookings for export shipments based on contract requirements and ensures adequate access to equipment exists to meet shipping targets · Responsible for entering booking information into inventory/sales system and continually updates the system to ensure constant accuracy and information is complete · Responsible for Automated Export System (AES) filings and obtaining phytosanitary certificates and certificates of origin as necessary · Ensures food safety, production and accounting personnel have necessary information to process order; including shipping instructions, label information, laboratory requirements, list of necessary documentation, bank information and payment terms · Coordinates with operations team and trucking vendor on container/truck loading to meet transportation standards, maintain product traceability and condition of goods · Commits inventory to an order at time of loading based on the order fulfilment data provided by the container/truck loaders · Conducts shipping and receiving as per weighmaster rules and company policies · Sends electronic and physical documentation to customers and sales agents promptly · Audits sales, shipping and customs clearance documentation to ensure information is complete and accurate · Ensures company is compliant with relevant regulations in regard to shipments and documentation for each relevant export country · Participates as a team member on improvement projects and cost management · Adhere to all safety rules and programs Equipment and Software Required to Perform the Job · Proficiency in Microsoft Office (Word, Outlook, & Excel) · Proficient and proven experience in learning Enterprise Physical Demands · The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, talk, and/or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, and/or feel. The employee may occasionally lift and/or move up to 25 pounds. Work Environment · The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is quiet to moderate Pay range $24-28 per hour depending on experience View all jobs at this company
    $24-28 hourly 20d ago
  • Customer Service Administrator

    Crane Aerospace & Electronics

    Customer service associate job in Auburn, CA

    **Crane Aerospace & Electronics** has an exciting opportunity for a Customer Service Administrator at our Auburn, CA site. **About Crane:** **Crane Aerospace & Electronics** supplies critical systems and components to the aerospace and defense markets. You'll find Crane Aerospace & Electronics in some of the toughest environments: from engines to landing gear; from satellites to medical implants and from missiles to unmanned aerial systems (UAS). Founded in 1968, Crane Aerospace & Electronics' Auburn, Calif., facility, owns a rich history of excellence in the design and manufacturing of multi-stage lubrication and gerotor pumps for aerospace and defense applications. Throughout the years, our Auburn team has developed a reputation for providing industry-leading complex, highly engineered flow control products for mission-critical engine/APU systems. Located in the Northern California foothills of the Sierra Nevada Mountain range at a new, state-of-the-art 65,000 sq. ft. facility, start the next chapter of your career with Crane Aerospace & Electronics. **Job Summary:** The Customer Service Administrator II is responsible for supporting sales success by performing administrative activities for assigned customers. This position is responsible for consulting with business managers/Customer Account Managers/Regional Sales Managers as required. This includes either pre-award or post-award activities. Assuring appropriate communication between the company, its customers and regulatory agencies. The Customer Service Administrator II acts as a customer liaison regarding quotes, purchases, order status, data entry, maintaining files, and warranty returns as applicable. This position carries direct responsibility for performing major assignments, partnering with a diverse array of internal departments that affect business operations to a significant degree. **Essential Functions:** + Review and negotiate customer purchase orders for compliance to Crane policies and applicable export and/or Government regulations. Administer and manage purchase orders by flowing down essential requirements through the business to ensure these requirements are met in a cost-effective and timely manner. This includes managing internal coordination and flowing down of purchase order specifications, quality requirements, terms and conditions and applicable Government Federal Acquisition Regulations + Interpret and enter purchase order requirements into ERP system and provide order acknowledgements to customers + Understand Crane Business System tools such as key performance indicators and standard work in order to participate in continuous improvement efforts + Prepare timely responses to customer requests for quotes (RFQ) through internal coordination to convey pricing and delivery information back to the customer + Support accounts receivables to address past due payment issues for assigned customer base + Process warranty returns and ensure timely processing to support customer requirements + Establish and grow relationships with our customer base by providing accurate and timely status of shipments through a variety of means such as daily / weekly telecoms, WebEx and face to face meetings. Coordinate with Customer Account Managers/Regional Sales Managers to resolve customer-related disputes. + Administer Customer web-based portals as required to support the disposition of returned goods and associated transactions such as debit / credit administration, corrective action response and closure of open actions within portal. Conduct data entry and reporting within portal applications. + Support demand management and Regional Sales Managers/Customer Account Managers to ensure accurate customer forecast is entered in ERP in order to drive material requirements and sales planning as applicable + Ensure applicable export compliance requirements are adhered to + Validate customer scorecards and contest any findings that are not in line with actual performance. This includes the comparison of customer and internal delivery data in order to ensure we are aligned with our customer's scorecard rating as applicable. This includes working with internal operations to make recommendations to ensure a high customer on-time delivery performance + Basic knowledge of Crane Business System tools such as key performance indicators, transactional process improvement, problem solving, and standard work in order to participate in continuous improvement efforts + Able to provide excellent Customer Service through communication and problem solving to include but not limited to: quick response to Customer inquiries (calls and e-mails), using resources as required to ensure customer satisfaction + Exhibit a general understanding of applicable business processes in order to train Customer Service administrators in elements of their essential functions. Continually review processes in order to identify deficiencies to support process improvement in order to elevate the performance of the team. + Any other task assigned by supervisor or management **Non-Essential Functions:** + Accurately manage internal databases or CRM tools as applicable + Provide follow up and support to the Regional Sales Managers/business managers/customer account managers + Coordinating with other internal functional teams in order to drive expedited/aircraft on ground (AOG) orders as applicable **Minimum Qualifications:** + Experience: 2-5 years of applicable Customer Service work experience + Knowledge: Understands concepts, practices, and procedures of business administration; Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. Working knowledge of customer portals, Export Administration Regulations, Incoterms, and ITAR Compliance; Basic knowledge of FAR/DFAR, government procurement specifications, regulations, and compliance requirements; A general understanding of pricing principles, how to research invoices, payments, and debits; general understanding and application of industry principles, concepts, practices, and standards of the Customer Service field; business acumen with the ability to clearly recognize risk elements in business transactions + Skills/Abilities: Ability to proficiently use an ERP system; Ability to follow department processes and work flow; Ability to work collaboratively with employees within department and across functions; Demonstrated ability to troubleshoot customer issues; Demonstrated ability to convey information and analysis clearly as needed to customers; Demonstrated outstanding organizational skills; Demonstrated ability to solve routine to moderately complex problems; Intermediate to advanced Microsoft Office skills (Word and Excel); Customer friendly and responsive with a view to providing customer satisfaction including supporting face-to-face meetings; Strong communication skills including phone and email + Education/Certification: High School Diploma + Eligibility Requirement: This position may require access to Controlled Data or Information. Where the position requires such access only US Persons will be considered. As a US Department of Defense contractor, we are bound by International Traffic in Arms Regulations (ITAR). **Preferred Qualifications:** + Oracle Experience + Aerospace Manufacturing Experience + Associates or bachelor's degree **Top Benefits:** As a team member at Crane Aerospace and Electronics, you'll enjoy: + **Benefits:** Health care, dental or life insurance starting the first day of the month + **Time Off:** 15 days of paid time off that start accruing your first day at Crane and 12 paid holidays per year. + **401k Retirement Plan:** 401k plan with company match + **Education Reimbursement:** eligible after 90 days of employment You can see a list of our benefits at *************************************** or visit our website at *************** for more information on our company and great opportunities. We are committed to operational excellence and world class processes. We employ Lean manufacturing techniques to optimize manufacturing efficiency and accuracy on all product lines. Our products are known for their technical strength, proven reliability and overall value. In our efforts to maintain a safe and drug-free workplace, Crane Aerospace & Electronics requires that candidates complete a satisfactory background check. FAA sensitive positions require employees to participate in a random drug test pool. **_Salary range: $72,200 to $94,200._** Several factors contribute to actual salary, including experience in a similar role or performing comparable job responsibilities, skills, training, and other qualifications. Some roles may be eligible for participation in performance-based bonus programs. _This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job._ _Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status._ At Crane, we believe that attracting and retaining the highest quality people is the best insurance of success. Our goal is to recruit talented people and train them within a culture that calls for performance with trust and respect. Join us. The unique backgrounds and differences of our associates make us stronger, more capable, and more successful. Beyond an associate's base compensation, we reward and reinforce wellbeing with a compelling package of both cash and non-cash benefits, including comprehensive health, wellness incentives, assistance with retirement savings, paid time off, paid holidays, and tuition reimbursement - as well as performance-based bonus programs for certain positions. Crane prioritizes career development for our associates. All associates receive an annual development plan that includes a mixture of on-the-job coaching and formal training experiences to support individual development needs. We firmly believe in associate growth that supports career progression and we will proactively support your ongoing career development.
    $72.2k-94.2k yearly 60d+ ago
  • Customer Service Specialist

    Peach Tree Health 3.7company rating

    Customer service associate job in Live Oak, CA

    Registers and admits patients to hospital. Interviews patients to obtain required medical and financial information and completes registration forms. Verifies patient insurance and ensures registration forms are properly signed. May be expected to perform other admissions related clerical work. Typically requires a high school diploma or its equivalent. Typically reports to supervisor and/or manager. Qualifications Medical terminology required; Working knowledge of computerized registration and billing systems; If multilingual, must demonstrate proficient oral and written skills in English and second language, and ability to effectively communicate and interface between patients and medical personnel. Work Experience Mandatory: Experience in appointment scheduling and computerized registration; Experience in busy office setting with demonstrated ability to prioritize medical emergencies and critical situations Preferred: Minimum two (2) years experience in medical office or health care setting; Two (2) years of college course work; Experience in telephone triage; Knowledge of Medicare, Medi-Cal, CHDP, BCEDP, and OFP programs Education High school graduate or equivalent required. Skills Verbal and Written Communication; Active Listening; Reading Comprehension; Time Management; Critical Thinking; Social Perceptiveness; Management of Personnel Resources; Typing 45 wpm or more Examples of Duties * Ability to work with patients and families in multi cultural environment. * Obtain customers' names, addresses, and billing information * Verify customer information for correctness, checking it against previously obtained information as necessary * Receive and forward customer complaints * Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments * Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations * Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided * Receive payment and record receipts for services * Collect payment for visit or arrange for billing * Review Medi-cal to verify status as active * Consult with patients regarding relevant social programs and assist with documentation for programs and sliding fee Additional Responsibilities * Accurate and timely completion of charge documents, billing forms, cash receipts, and daily logs. * Ensures and maintains the accurate and complete filing and retrieval of charts and reports. * Maintains a professional, neat, and well-organized work area, waiting area, and clinic environment. * Provides information in a manner that is ethnically, culturally, and financially sensitive and age appropriate. * If multilingual, provides language translation for non-English speaking patients in a manner that is accurate and medically competent. * Answers, transfers, and manages incoming telephone calls. Assesses needs of each caller to determine appropriate handling or referral of call. Takes messages for clinic staff and providers, obtaining accurate and sufficient information, to facilitate efficient and timely communications. Utilizes telephone voice mail appropriately. Travel Requirements Occasionally may travel to other sites to attend meetings, training, or to cover other shifts. Tools & Technology Tools: Calculators or accessories; Photocopiers; Scanners; Faxing equipment; Computers and Keyboards; Telephones Technology: Data software - NextGen; Microsoft Office programs; Electronic Mail - Microsoft Outlook Knowledge Clerical, Customer and Personal Service, English Language; Medical Terminology (helpful); HIPAA Abilities Oral Comprehension; Oral Expression; Written Comprehension; Written Expression; Problem Sensitivity; Deductive Reasoning; Inductive Reasoning; Near Vision; Speech Clarity; Selective Attention; Speech Recognition; Filing with low error rate Work Activities Communicating with Supervisors, Peers, or Subordinates; Interacting with Computers; Processing Information; Resolving Conflicts and Negotiating with Others; Updating and Using Relevant Knowledge; Getting Information; Organizing, Planning, and Prioritizing Work; Communicating with Persons Outside Organization; Establishing and Maintaining Interpersonal Relationships; Documenting/Recording Information Work Styles Integrity; Dependability; Attention to Detail; Social Orientation; Cooperation; Independence; Initiative; Self Control; Adaptability/Flexibility; Concern for Others; Stress Tolerance Work Context Physical Demands: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential function of the job, with or without accommodation. Prospective employees must complete a pre-employment medical exam (Occupational Group IV) which will measure the ability to: * See well enough to read fine print and view a computer screen; speak and hear well enough to understand, respond, and communicate clearly in person and on the telephone; independent body mobility sufficient to stand, sit, walk, lift or move, stoop, and bend to access the work environment and a standard office environment; manual dexterity and sufficient use of hands, arms and shoulders to repetitively operate a keyboard and to write; and the ability to sit or walk for prolonged periods of time. * Occasionally may be required to lift/move or assist in lifting/moving up to 50lbs. * Reasonable accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Work Environment: Generally a typical office environment.
    $33k-40k yearly est. 17d ago
  • Customer Service Carwash-Roseville

    Strauch & Company

    Customer service associate job in Roseville, CA

    Upbeat friendly voice, smile, move fast, and SELL SELL SELL! Build Customer Loyalty. Provide the best customer service possible to ensure a high degree of customer satisfaction. Maintain a clean and safe facility. Qualifications POSSIBLE ESSENTIAL FUNCTIONS: Greeting customer with a smile, eye contact, and hello. Building customer loyalty Up selling and meeting customers needs Ending customer transaction with a "thank you, come again" Responding to emergency situations and performs all required duties as indicated in the Hazard Communications Kit and Injury/Illness Prevention Manual. Cleaning facility and equipment during shifts, including restrooms, pump islands, pies, car wash areas, driveways, fountains, ovens, warmers, counters, containers, utensils, etc. using the Process Cards. Collecting payment from customers for their purchases either in the form of cash or debit transaction and encourages other purchases through up selling. Interacting positively with the public and resolves basic customer service issues within prescribed limits, using tact and sound judgment. Communicating effectively and positively both face to face and using the phone. Understand written and oral instructions. Preparing fast food for sale. As required, cooks and arranges hot foods to attractive presentation, minimizing waste and carefully following instructions and recipes. Must adhere to company standards regarding sanitation, refrigeration and cooking; Responsible for all cash, merchandising and equipment at the facility during assigned shift. As necessary, instructing customers how to use self-serve equipment. Preparing required reports to account for all funds and products sold at the facility during assigned shift. Taking inventory of items, counts ·money and balances reports in accordance with Company policy. Operating and maintaining facility equipment in a safe manner, i.e. air machines, vacuums, car wash and convenience store equipment. Stocking all shelves, including walk-ins, with merchandise. Maintaining time record each week to accurately indicate the hours personally worked. Maintaining assigned "PRIDE" areas. Scope: Within the first few weeks on the job, must be able to learn a wide range of responsibilities including safety, security, cash handling, customer service. Working Conditions: Must be able to work various shifts, weekends, extended hours, and to change work schedules on short notice. On-site supervision is generally present during the day shift. Employees will usually work alone during p.m. and early a.m. hours. Subject to temperature changes. Emphasis on cleaning and sanitation involves use of hot water, detergents, bleach, etc. Physical requirements: Must have the ability to lift at least 25 pounds. Must be able to work outside during all seasons (summer heat, winter cold and rain) Must be able to work in a fast paced environment while maintaining a high energy level. #INDCW
    $39k-68k yearly est. 7d ago
  • Customer Service Agent Part Time

    American Airlines 4.5company rating

    Customer service associate job in Sacramento, CA

    American Airlines is seeking Part Time Customer Service Agent at the Sacramento International Airport. The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement. If you are a member of CWA-IBT union workgroup, you must submit a transfer request and not apply to this job posting. Please go to *********************** and submit a transfer request. This job will continue to be posted until at least 09-12-25. If interested please apply prior to this date. Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $19.64 per hour. What you'll do These are the essential functions of the job This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations. Issue, reissue and refund passenger tickets Book, ticket and confirm flight reservations Rebook passengers on oversold flights and during irregular operations Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh Perform passenger boarding, including ticket lift and/or boarding pass lift/verification Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria Operate jetways/bridges for purposes of boarding and deplaning passengers Make boarding and departure gate announcements Deliver domestic/international flight documents Perform passenger service flight close-out procedures Accept, check and tag passengers' baggage at resolution centers, full-service ticket counters, and first class ticket counters Maintain timeline of flight boarding process Perform customer service on the job training Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters Queue lines at ticket counter kiosks and ticket counters Clear/verify international documents at kiosk in the ticket counter area and activation stations Accept and activate passengers' self-tagged bags at activation stations Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements. Respond and assist during security and/or emergency situations Provide connecting passengers with gate information Provide quality customer service in a professional manner and in accordance with American's guidelines. Adhere to company policies, procedures, and performance standards. Complete job-relevant trainings Adhere to government regulations (e.g. DOT, FAA, TSA) Use multiple internal resources/systems including during customer interactions Wear uniforms as required by company policy * Reasonable accommodations may be made for qualifying individuals with disabilities. Depending on your airport size, you may also do the following: Perform Passenger Operation Control functions including air to ground communication as well as Tower functions Assist international passengers through customs/immigration, including baggage recheck Deliver boarding passes, international flight documents and customs/immigration forms All you'll need for success Minimum Qualifications- Education & Prior Job Experience High school diploma or GED or international equivalent Bilingual language skills required in some locations Applicable valid driver's license as required by local authorities Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements Must be authorized to work in the U.S. Preferred Qualifications- Education & Prior Job Experience Working knowledge of Sabre or any other Passenger Service System Previous face to face Customer Service experience Working in a fast pace environment What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. *Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.
    $19.6 hourly 55d ago
  • Customer Service & Logistics Coordinator

    Rush Personnel Services, Inc.

    Customer service associate job in Yuba City, CA

    Yuba City AG processor seeks Customer Service and Logistics Coordinator for outstanding opportunity! Bring your Customer Service and Shipping knowledge and join the team! Customer service while coordinating product shipping Essential Functions: Coordination and logistics for assigned domestic and export accounts Exceptional customer service Communications with relevant parties to fulfill contracts to customers satisfaction Associations with vendors, associates, sales staff & plant managers This position will work closely with QA team to ensure product quality standards are met Logistics and Export shipping exp. Is preferred but willing to provide training. Education and Experience: High School Diploma or GED required Work Schedule: Monday-Friday, 6:00am to 5:00pm. Apply Now Call: 530-770-3790 Apply in person: RUSH Personnel Services Inc. 650 N. Walton St. Yuba City, Ca 95993
    $34k-45k yearly est. 18d ago
  • Customer Service - Supervisor

    Villara 4.0company rating

    Customer service associate job in McClellan Park, CA

    The Customer Service Supervisor provides frontline leadership for the Home Services and Warranty customer service teams, ensuring consistent execution of daily operations and a strong customer experience. This role focuses on coaching team members to meet performance expectations, reinforcing standard work, conducting standard work audits, and identifying continuous improvement opportunities within established processes. The Supervisor plays a key role in translating expectations into daily action, supporting team development, and keeping operations running smoothly during business hours. Core Responsibilities People Leadership & Development • Supervise CSRs and Dispatchers across Home Services and Warranty • Conduct regular 1:1 coaching sessions tied to KPIs and behaviors • Provide clear, documented performance feedback • Reinforce training, scripts, and standard work • Address attendance, adherence, and conduct issues • Foster a professional, accountable team culture Performance Management & KPIs • Drive performance against assigned KPIs • Monitor daily and weekly performance reports • Identify gaps and apply coaching or corrective action • Support performance reviews and documentation Operational Execution - Call Center & Dispatch • Ensure inbound and outbound calls follow standards • Supervise dispatch execution within defined rules • Ensure outbound calling is completed as directed • Handle escalations within guardrails • Provide backup support during high call volume Operational Execution - Warranty • Ensure warranty workflows are followed accurately • Monitor documentation and timeline adherence • Coach correct handling of warranty calls • Escalate recurring issues or edge cases Staffing, Scheduling & Capacity • Create and maintain weekly schedules • Ensure queue coverage from 8:00 a.m. - 5:00 p.m. • Manage PTO, breaks, and day-of adjustments • Ensure no overtime is worked • Adjust availability in ServiceTitan capacity planner to match demand Standard Work & Continuous Improvement (Lean) • Maintain and reinforce standard work documentation • Conduct regular standard work audits • Coach adherence to standard work • Update documentation for approved changes • Identify and escalate continuous improvement opportunities AI Quality Monitoring • Monitor AI-supported interactions • Identify and document AI issues • Assist with testing approved AI changes Communication & Collaboration • Communicate expectations and updates clearly • Escalate risks and trends with context • Partner with leadership on continuous improvement Qualifications Required: • 2+ years supervising customer service or call center teams • Required industry background in HVAC and/or plumbing home services • Experience coaching to metrics • Strong communication and documentation skills Work Environment • Call center environment with moderate noise • Prolonged computer and headset use • Flexibility during peak periods
    $36k-48k yearly est. 14d ago
  • Warranty Administrator & Customer Relations Specialist

    Mazda Infiniti Roseville

    Customer service associate job in Roseville, CA

    At Infiniti and Mazda Roseville we pride ourselves on providing an award winning level of service. We are a local family owned business in operation since 2017. We employ passionate, motivated, honest team members with integrity that encompass our Expect More brand. If you are looking to join a successful, stable company with unmatched service, facility, reputation, pay plans, benefits and a work environment built to support our team through growth. Then, this might be the place for you. Benefits Medical, Dental and Vision insurance Available Supplemental Insurance 401K with Employer Contribution Paid Vacation Paid Sick Pay Six Paid Holidays for many job categories Tenure Recognition Free Car Washes / Vacuum Free Coffee Company Picnic & Holiday Party Manufacture Recognition Programs Clean Safe Work Environment High Speed Internet / Wifi Latest Technology Helpful Supporting Staff Responsibilities Book warranty repair orders and submit claims of manufacturer warranty. Maintain receivables schedules; service contract claim submission and follow up. Work closely and effectively with team of technicians, service writers, and supervisors. Coordinates with vendors and manufacturers to ensure prompt receipt and shipment of replacement parts. Communicate with Service Advisors to define the scope of a warranty claim. Process all warranty paperwork to ensure proper documentation and to verify criteria. Arrange for parts for shipment to factory or distributor. Reconcile all warranty receivables and working with the accounting department to obtain payments; keep track of all services and customer records as required by warrantor. Stays abreast of all factory recalls, announcements, and procedures. Establish and build positive relationships with the manufacturers designated warranty representatives and the representative of any aftermarket warranty company with which the dealership conducts business. Review every warranty repair order written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals. Figure out the applicable labor operation code, failure codes, and/or other administrative data required and enter them on orders. Ensure that all deductibles are properly documented so they are collected from the customer at the time of repair completion/delivery. Review all returned and/or rejected warranty claims and prepare the repair orders for immediate re-submission. Maintain record of all claims submitted, returned/rejected and paid and their status. Establish and maintain a record and control of the physical inventory of parts to be returned, inspected, or scrapped by the manufacturer or other warranty authority. Provide a weekly report to the service manager regarding claims status. Build and maintain relationships with customers, acting as a primary point of contact to better assist them. Actively listening to their needs and giving them tailored solutions. Calling customers to follow up on their experience and the dealerships and inform them of incoming surveys and encourage the customers to complete the surveys. Occasionally shuttle or valet customers to or from local locations. Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers. Other tasks may be assigned by management. Qualifications Warranty experience preferred Great customer service Attention to detail Ability to work well with others and be part of a team Proficiency Microsoft Office General accounting knowledge preferred Valid driver's license and clean driving record We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $36k-54k yearly est. Auto-Apply 60d+ ago
  • Full Time Customer Service Officer - $22.66/hr (#726)

    Sunstates Security 3.8company rating

    Customer service associate job in Sacramento, CA

    Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence. We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success. Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer, an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America's fastest-growing private companies. At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country's leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career. Job Skills / Requirements HIRING IMMEDIATELY Sunstates Security is hiring a Full Time Customer Service Officer in the surroundings areas of Sacramento, CA area, with a pay rate of $22.66/hr, paid weekly. Schedule: Thursday to Monday 10:00 PM- 6:00 AM Includes a positive work environment with the following benefits: Commute-friendly location Extensive industry training Advancement opportunities Requirements: CA Guard Card/ 40-hour Certificate preferred CPR Card To be considered, only those applicants who have submitted their most recent applications/resumes will be reviewed. Successfully complete Sunstates background check which includes a 10 Panel Drug Screen and the clients more extensive background check Must be 21 years of age or older with a valid driver's license, a clean driving record, and more than 3 years of driving experience Responsibilities: Provide exceptional customer service by upholding our standards in a friendly, professional, and courteous manner. Conduct exterior and interior patrols of multiples building at a given time. Ability to answer questions in a timely and professional manner for corporate employees and visitors. Natural composure and an infectious attitude towards arising issues with the ability to adapt quickly and develop practical solutions with minimal supervision. Prepare all required written reports in an ongoing and timely manner, including but not limited to: Daily Activity Reports (DAR's) and Incident Reports. Ability to use Technology in a proficient way using platforms like Slack, & Emails. Operating phones, radios, and computer systems and applications such as MAC IOS, Microsoft Office 365, and Google Suites Monitoring Closed Circuit Television (CCTV) and alarm panels for emergencies and potential issues Following site specific post orders, pass down messages, and being in compliance with employee handbook guidelines at all times Conduct interior and exterior patrols within an office, and industrial complex A Security Officer may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Security Officer will read and become extremely knowledgeable of Post Orders and SOP, and will be able to act quickly and efficiently according to such directives. Education Requirements (All) High School diploma or equivalent Certification Requirements (All) CA Guard Card Additional Information / Benefits The Sunstates customizable benefits package includes the following minimum components: Affordable Care Act compliant Medical Benefits Program Dental Insurance Program Free Life Insurance Disability Insurance Paid Time Off & Bereavement Leave Paid Holidays Direct Deposit or Pay Cards Employee Incentives Referral Bonuses Employee of the Month Award Education Reimbursement Service Awards Employee Involvement Initiatives Management Mentoring and Support Career Advancement 401K program Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans! Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Short Term Disability, 401K/403b Plan, Educational Assistance This is a Full-Time position 3rd Shift, Weekends.
    $22.7 hourly 27d ago
  • Client Specialist

    Robert W. Baird & Co.Orporated 4.7company rating

    Customer service associate job in Sacramento, CA

    About the Role: As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed. Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists! The Impact You'll Make: Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan. Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients. Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken. May schedule client appointments and/or conference room for appointments. Assemble/generate materials including paperwork and reports for client meetings. Understand and ensure business adherence with firm and financial industry regulatory policies. May manage FA and Team's social media presence (website, LinkedIn, X, etc.). Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models. May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact. Seek ways to enhance FA(s) business effectiveness and marketability. Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed. May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction. May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary. Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities. What You'll Bring to Baird: 2+ years of prior industry and/or administrative work experience. Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant. Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms. Excellent verbal and written communication skills; ability to adeptly exchange ideas and information. Detail oriented with an emphasis on accuracy. Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner. Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations. Good analytical and critical problem-solving skills. Bachelor's degree preferred, not required. Compensation and Benefits: $24.36 -$36.67 hourly rate. Bonus potential up to 8.5% of base pay Compensation and bonus are commensurate with experience, performance and/or firm profitability You'll have the opportunity to advance your career while enjoying our comprehensive benefits designed for your life, career and future. #LI-PWM4 Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
    $24.4-36.7 hourly Auto-Apply 19d ago
  • Customer Care Lead

    Girl Scouts Heart of Central California 3.6company rating

    Customer service associate job in Sacramento, CA

    The Lead Customer Care Team Member oversees the daily operations and performance of the Customer Care team, ensuring exceptional, mission-aligned service to girls, caregivers, volunteers, and staff. This role provides positive, hands-on leadership to Customer Care Specialists while also contributing directly to the team's workload. As the first point of escalation for complex or sensitive situations, the Lead models high-quality support, fosters a welcoming, solution-focused environment, and coaches specialists to do the same. This position will work Tuesday through Saturdays, 10am to 7pm. ESSENTIAL DUTIES & RESPONSIBILITIES Provide daily leadership and operational oversight to Customer Care Specialists, including assigning tasks, monitoring workflow, and ensuring consistent coverage across phone, email, and chat Serve as the primary point of escalation for complex inquiries, technical issues, and customer concerns, offering advanced troubleshooting and subject matter expertise across all customer-facing systems Monitor service quality and team performance, ensuring response time standards, accuracy expectations, customer satisfaction goals, and national KPIs are consistently met Train, coach, and mentor team members, supporting ongoing skill development, system proficiency, adherence to established processes, and delivery of mission-aligned service Maintain and enhance council documentation, including knowledge base articles, procedures, and training materials, to ensure consistent and accurate customer information Collaborate with internal departments to resolve cross-functional issues, improve customer support processes, and enhance system integrations related to membership, product programs, events, and camp Promote diversity, equity, and inclusion by ensuring all customer interactions reflect the Girl Scout commitment to creating a welcoming and inclusive environment for all girls and adults Perform other duties as assigned Qualifications Bachelor's degree or 5+ years of customer service experience, including at least 2 years of leadership of a customer support team Bilingual/bicultural (English/Spanish) skills and knowledge preferred Proven ability to supervise day-to-day operations while also providing direct customer support and managing an individual caseload Skilled in coaching, mentoring, and developing staff to improve performance, build confidence, and support professional growth Technical fluency in Microsoft Office (Word, Excel, Outlook) and the ability to learn all customer platforms, including Salesforce, Looker, MyGS, VTK, RecDesk, gs Events, gs Learn, Rallyhood, M2, Smart Cookies, and Digital Cookie Ability to handle sensitive and confidential information with discretion and communicate effectively with a diverse group of girls, volunteers, and staff Strong active listening and critical thinking skills; able to assess the situation, determine when immediate action is required, and make informed decisions or escalate appropriately High attention to detail, with the ability to follow established procedures and support the creation, review, and refinement of operational processes Demonstrated commitment to recognizing and respecting the many forms of diversity PHYSICAL REQUIREMENTS Able to withstand prolonged periods of sitting at a desk and working on a computer Able to lift and carry 25 pounds WORK HOUR/TRAVEL Must be able to work a flexible schedule within Customer Care business hours (7:00 a.m.-8:00 p.m., seven days a week), including mornings, evenings, and weekends as needed Expected schedule: Tuesday-Saturday 10:00 a.m.-7:00 p.m. OTHER Valid driver's license, a clean driving record, and proof of insurance OR reliable transportation Available to work council-required events (i.e., Mega-drop) GSHCC Community Statement Girl Scouts Heart of Central California (GSHCC) is a girl-centric and performance-driven community. At GSHCC, our mission is to build girls of courage, confidence, and character who make the world a better place. Across 18 counties, we offer an array of programming and perspectives with the goal of ensuring all girls, volunteers, and staff have a safe space, where they can learn and grow and be their authentic selves. Girl Scout Law Girl Scouts of all ages recite-and live by-the ideals listed in the Girl Scout Promise and Law. They remind us to do our best in being kind to others, respecting ourselves, making the world a better place, and so much more. As a member of GSHCC staff, I will do my best to be: honest and fair friendly and helpful considerate and caring courageous and strong responsible for what I say and do respect myself and others respect authority use resources wisely and make the world a better place and be a sister to every Girl Scout
    $60k-99k yearly est. 16d ago
  • Sales and Service Associate

    First Ascent Climbing and Fitness

    Customer service associate job in Sacramento, CA

    Who we are At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of. You're excited about this role because you will: * Share your passion for fitness by helping new members get started on their fitness journey. * Apply your ability to make genuine connections with people, seek to understand their unique needs, and prescribe the perfect solution. You'll spend your days: * Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources. You help keep our gym clean, well-maintained, and safe for members and guests. * Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community. * Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging. We're excited about you because you: * Are authentic, sincere and open-minded; you show up as who you are; you are self-motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others. * Strive to excel, exceed goals, have a can-do attitude and embraces failure as an opportunity to grow and learn. * Love to achieve or exceed your goals, and you have a genuine service mentality. You have 1+ years of retail or fitness sales experience. Note: CPR and AED certification required within 60 days of employment. VARIABLE COMPENSATION: Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. Availability * Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community Travel Requirement * Minimum travel may be required for training purpose and lead generation. DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.
    $50k-102k yearly est. 3d ago
  • Customer Success Consultant- State Net

    RELX Inc. 4.1company rating

    Customer service associate job in Sacramento, CA

    Are you interested in an alternative legal career that combines legal expertise, training and sales? Do you enjoy providing education and support to legal professionals? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (********************** , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role The State Net Solutions Consultant serves as a frontline customer-support expert, partnering with clients' government relations and compliance teams to help them achieve their strategic objectives. Acting as a trusted advisor, the Solutions Consultant works closely with the Client Manager to drive customer satisfaction, retention, and revenue growth across the assigned account base. Responsibilities: + Providing frontline customer support for State Net products, handling both reactive inquiries and proactive outreach and training. + Partnering with the Client Manager to plan and conduct regular business reviews with clients. + Understanding, analyzing, and documenting client-specific needs, workflows, and objectives. + Identifying upsell and cross-sell opportunities and collaborate with the Client Manager to advance them. + Creating and maintaining account-level usage plans; monitor client engagement and adjust strategies to ensure active, effective product use. + Proactively sharing customer insights and feedback with internal teams, especially regarding product performance, gaps, or enhancement opportunities. + Guiding clients in navigating legislative and regulatory processes. + Develop a deep understanding of client organizations to recommend appropriate solutions and product configurations. + Demonstrating comprehensive knowledge of the State Net value proposition and competitive landscape to effectively differentiate the offering. + Delivering product demonstrations, online training sessions, webinars, and phone-based training. + Utilizing all required tools, systems, processes, sales metrics, and reporting platforms. + Meeting or exceeding sales goals, usage objectives, and other performance targets. Requirements: + Have 3+ years of proven sales, customer success, or training experience + Have a Bachelor's degree/equivalent experience + Show great verbal and written communication skills + Have excellent organizational skills and attention to detail + Be able to collaborate effectively across teams + Have the ability to build strong internal and external relationships + Have the ability to travel to customers for onsite trainings and meetings (about 10% of time) Work in a way that works for you Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, we will help you meet your immediate responsibilities and your long-term goals. About the business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $53,900 - $89,800. Geographic differentials may apply in some locations to better reflect local market rates. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here (********************************************** to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
    $53.9k-89.8k yearly 42d ago
  • Customer Service Associate - Part Time

    Multi-Site Management, LLC

    Customer service associate job in Rancho Cordova, CA

    JOB TITLE: CSA - CASHIER PART-TIME FLSA STATUS: NON-EXEMPT HOURLY SHIFT SCHEDULE: Part Time - Hours Vary (20-24 Hrs. Weekly) REPORTS TO: Retail Store Manager The Customer Service Associate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned. DUTIES AND RESPONSIBILITIES • Provide friendly service to customers • Greet and assist customers • Operate cash register to enter a convenience store and gasoline purchases (assistance will be available if needed) • Account for all monies, cigarettes, and lottery tickets on assigned shift • Check the expiration date and face-off product • Follow proper safety protocols and procedures REQUIREMENTS • Must be flexible to work various schedules • Must have the ability to accurately handle money • Must have strong attention to detail • Must possess excellent verbal and written communication skills • Must have excellent customer service skills • Must be capable of effectively communicating with customers and co-workers • Must be able to work independently and be self-motivated • Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication PHYSICAL DEMANDS • Must be able to stand and walk for the duration of the shift • Regularly lift and or move up to 20-50 pounds • Must be comfortable working in a convenience store environment • Must maintain a professional appearance and abide by the Dress Code Policy • Must maintain a professional and friendly demeanor towards customers and fellow employees • Daily exposure to gasoline and oil products • Fast-paced environment (This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.)
    $33k-44k yearly est. 15d ago
  • Service Department

    Folsom Lake Honda

    Customer service associate job in Rancho Cordova, CA

    Porter Service ( $16.50 to $22.00 an hour ) Service Advisor ( $60k to $115k a year ) Service Manager ( $85k to $170k a year ) Lube Technician ( $16.50 to $22.00 an hour ) Hourly Technician ( $16.50 to $28.00 an hour ) Hourly Production Bonus Technician ( $33.00 to $45.00 an hour ) Customer Service Representative ( $16.50 to $22.00 an hour )
    $33k-44k yearly est. 60d+ ago
  • Insurance Customer Service Associate

    William Witzke-Allstate Insurance

    Customer service associate job in Auburn, CA

    Job DescriptionBenefits/Perks: Paid time off (vacation and/or sick days) Growth potential Salary plus commission/bonus Simple IRA with match Health benefits Flexible hours License reimbursement Position Overview: As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters. Responsibilities: Establish customer relationships and follow up with customers, as needed. Responding promptly to customer inquiries via phone and email. Providing information about insurance policies, coverage details, and claims processes. Assisting clients with policy changes, updates, and renewals. Investigating and resolving customer issues or concerns with empathy and professionalism. Use a customer-focused, needs-based review process to educate customers about insurance options. Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening People-oriented Detail oriented Proactive in problem-solving Able to learn computer functions Ability to work in a team environment
    $32k-43k yearly est. 27d ago
  • Part Time Customer Service Associate

    The Hertz Corporation 4.3company rating

    Customer service associate job in Sacramento, CA

    As a **Customer Service Associate** , you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance. This includes flexing into various customer service roles, including providing attentive, courteous, and expeditious service to our customers as they return their vehicles, greeting customers and responding to customers' inquiries regarding vehicles and providing directions as needed. This also includes helping customers who come to the counter to process their rental, and providing a seamless experience to customers who are exiting the rental car center. **Responsibilities:** + Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures. + Welcome each customer with a smile. + Proudly represent Hertz with your professional appearance, language and behavior. + Focus on providing a clean and safe vehicle, to every customer, every time. + Take ownership of each customer's service experience by immediately owning and resolving issues. + Be proud of our brand and the role you play in our success. + Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part. + Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight. + Build brand loyalty. + Utilize company approved sales and service techniques when determining customer wants and needs. + Offer optional products to meet customer wants and needs. + Prepare all rental and return documents accurately and completely. + Qualify each customer using our company rental requirement guidelines. + Provide customers assistance with directions, maps, local area information, appropriate service information, etc. + Review rental parameters with all customers to ensure a complete understanding of our rates and service charges. + Ensure that the return date and time on the rental agreement is accurate. + Review all charges at the time of vehicle return. + Prepare the Rental Agreement Folder with all required information. + Answer the phones to assist customers in a friendly, helpful and prompt manner. + Assist customers by effectively resolving all customer service issues. + Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. **Skills:** + Passion for customer service and attention to detail - Goes the extra mile + Self-motivated to achieve and exceed targeted goals + Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone. + Proficiency in English + Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply + Work in a fast-paced environment with a variety of tasks. + Excellent organizational and time management skills + Demonstrate professionalism and interpersonal skills + Proven experience of working well within a team + 100% customer focus, with proven experience within a customer facing environment **Additional Requirements:** + Work flexible shifts including weekends and holidays; and work overtime as required + Work outdoors during all weather conditions + Stand for long periods of time **What You'll Get:** + Hourly Rate is $18.00 + Commission. This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans. + Bonus Plans: Eligible, Up to 12% + Bonus: Eligible, Up to 12% + Overtime Pay: Eligible (The company pays overtime in accordance with federal, state, and local laws. Per company policy, approval is required prior to the use of overtime) + Holiday Pay: Eligible (1.5 x regular pay rate for hours worked on a designated holiday, in addition to receiving 8 hours of holiday pay) + Sick Pay: Granted Up to 48 hours + Paid Time Off / Vacation / Paid observed Holidays (Accruals start at .83 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays) + Profit Sharing: Eligible + Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to: + Up to 40% off the base rate of any standard Hertz Rental + Medical, Dental & Vision plan options + Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you) + Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $18 hourly 10d ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Yuba City, CA?

The average customer service associate in Yuba City, CA earns between $29,000 and $50,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Yuba City, CA

$38,000

What are the biggest employers of Customer Service Associates in Yuba City, CA?

The biggest employers of Customer Service Associates in Yuba City, CA are:
  1. Dollar Tree
  2. Walgreens
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