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Become A Customer Service Attendant

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Working As A Customer Service Attendant

  • Getting Information
  • Interacting With Computers
  • Communicating with Persons Outside Organization
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $32,802

    Average Salary

What Does A Customer Service Attendant Do At Taylor Smith Consulting LLC

* Drive the vehicle from drop off point to service area Drive vehicle through car wash and to ready line as necessary.
* Inspect vehicles for unidentified body damage.
* Clean all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray, and trunk.
* Inspect vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors, and back-up lights.
* Refuel the vehicle and log identification number with fuel needed and mileage.
* Identify and pull the vehicles that are eligible for turn-back, flagged for damage or preventative maintenance and verify their movement to the proper lot

What Does A Customer Service Attendant Do At Travelcenters of America

* Lubricates moving parts of di esel engine trucks.
* Injects grease into units, such as springs, universal joints, and steering knuckles, using hand or compressed-air powered grease gun.
* Inspects fluid level of steering gear, power steering reservoir, transmission, differential, rear axle housings, and shackles.
* Checks air pressure of tires.
* Lubricates moving parts with specified lubricants.
* Drains oi l from crankcase and refills crankcase with required amount of oil.
* Sprays leaf springs with lubricant, using spray gun.
* Adds water to radiator and battery.
* Replaces oil and air filters.
* Performs a quality service of vehicle as designated by TA Company Policy.
* Recommends other TA services with customer as part of inspection review process

What Does A Customer Service Attendant Do At Riverhead Building Supply Corporation

* Answering questions and advising customer in selection of building materials and supplies.
* Cutting lumber, and related materials to size requested by customer.
* Assisting customers in loading purchased materials into customer's vehicle.
* Marking prices on merchandise or price stickers, according to pricing guides.
* Straightening materials on display to maintain safe and orderly conditions in sales areas.
* Covering exposed materials, when required, to prevent weather damage.
* Counting material and recording totals on inventory sheets.
* Participates in special projects, as necessary and weekend availability required.
* Heavier lifting required, knowledge of building materials helpful.
* Bi-lingual a plus.
* Must be available weekends.
* Shift (days/hours): Multiple shifts Available
* FLSA Status: Non
* Exempt
* Union Status: Non Union

What Does A Customer Service Attendant Do At Park Inc.

Must be 18 years of age or older

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How To Become A Customer Service Attendant

Customer service representatives typically need a high school diploma and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

Education

Customer service representatives typically need a high school diploma.

Training

Customer service representatives usually receive short-term on-the-job training, lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn more complicated financial regulations.

General customer-service training may focus on procedures for answering questions, information about a company’s products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

Licenses, Certifications, and Registrations

Customer service representatives who provide information about finance and insurance may need a state license. Although licensing requirements vary by state, they usually include passing a written exam. Some employers and organizations may provide training for these exams.

Important Qualities

Communication skills. Customer service representatives must be able to provide information in writing, by phone, or in person so that customers can understand them.

Customer-service skills. Representatives help companies retain customers by answering their questions and complaints in a helpful and professional manner.

Interpersonal skills. Representatives should be able to create positive interactions with customers.

Listening skills. Representatives must listen carefully and understand a customer’s situation in order to assist them.

Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.

Problem-solving skills. Representatives must determine solutions to a customer’s problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

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Customer Service Attendant jobs

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Customer Service Attendant Career Paths

Customer Service Attendant

Customer Service Attendant Demographics

Gender

  • Female

    53.9%
  • Male

    44.4%
  • Unknown

    1.7%

Ethnicity

  • White

    77.8%
  • Hispanic or Latino

    13.5%
  • Asian

    6.1%
  • Unknown

    1.9%
  • Black or African American

    0.7%
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Languages Spoken

  • Spanish

    60.6%
  • French

    9.6%
  • Chinese

    5.3%
  • Portuguese

    3.2%
  • Japanese

    3.2%
  • Mandarin

    3.2%
  • Vietnamese

    2.1%
  • German

    2.1%
  • Arabic

    2.1%
  • Italian

    2.1%
  • Somali

    1.1%
  • Greek

    1.1%
  • Ukrainian

    1.1%
  • Amharic

    1.1%
  • Russian

    1.1%
  • Cantonese

    1.1%
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Customer Service Attendant

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Customer Service Attendant Education

Customer Service Attendant

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Top Skills for A Customer Service Attendant

CustomerServiceSkillsMerchandiseCustomerComplaintsEnsureCustomerSatisfactionLotteryMachinePhoneCallsCustomerInquiriesPOSDataEntrySuperviseFoodPreparationCoffeeFoodItemsFrontDeskCreditCardTransactionsCommunicationSkillsSalesFloorDailyOperationsCustomerQuestionsCustomerOrders

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Top Customer Service Attendant Skills

  1. Customer Service Skills
  2. Merchandise
  3. Customer Complaints
You can check out examples of real life uses of top skills on resumes here:
  • Key Achievements: Continuing to reevaluate and improve customer service skills and provide unique customer service to the Springfield area.
  • Restocked merchandise and ensured cleanliness of dining area.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Answered telephone calls from customers requiring service and information.
  • Answered customer inquiries and made recommendations.

Top Customer Service Attendant Employers

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