There is more than meets the eye when it comes to being a Customer Service Attendant. For example, did you know that they make an average of $14.59 an hour? That's $30,343 a year!
Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.
There are certain skills that many Customer Service Attendants have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Communication skills, Computer skills and Customer-service skills.
If you're interested in becoming a Customer Service Attendant, one of the first things to consider is how much education you need. We've determined that 39.4% of Customer Service Attendants have a bachelor's degree. In terms of higher education levels, we found that 2.1% of Customer Service Attendants have master's degrees. Even though some Customer Service Attendants have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a Customer Service Attendant. When we researched the most common majors for a Customer Service Attendant, we found that they most commonly earn Bachelor's Degree degrees or High School Diploma degrees. Other degrees that we often see on Customer Service Attendant resumes include Associate Degree degrees or Diploma degrees.
You may find that experience in other jobs will help you become a Customer Service Attendant. In fact, many Customer Service Attendant jobs require experience in a role such as Cashier. Meanwhile, many Customer Service Attendants also have previous career experience in roles such as Customer Service Representative or Sales Associate.
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As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a Customer Service Attendant can determine their career goals through the career progression. For example, they could start out with a role such as Office Assistant, progress to a title such as Executive Assistant and then eventually end up with the title Operations Manager.
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Use Zippia's Salary Calculator to see how your pay matches up.
Build a professional customer service attendant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your customer service attendant resume.
Learn How To Write a Customer Service Attendant Resume
At Zippia, we went through countless Customer Service Attendant resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.
View Customer Service Attendant Resume Examples And TemplatesAnd if you’re looking for a job, here are the five top employers hiring now:
Zippia allows you to choose from different easy-to-use Customer Service Attendant templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Customer Service Attendant resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
After extensive research and analysis, Zippia's data science team found that:
Find the best Customer Service Attendant job for you
Find the best Customer Service Attendant job for you
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The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 43.6% of Customer Service Attendants listed Customer Service on their resume, but soft skills such as Communication skills and Computer skills are important as well.
Some places are better than others when it comes to starting a career as a Customer Service Attendant. The best states for people in this position are California, Washington, Massachusetts, and Connecticut. Customer Service Attendants make the most in California with an average salary of $35,847. Whereas in Washington and Massachusetts, they would average $35,432 and $34,361, respectively. While Customer Service Attendants would only make an average of $34,058 in Connecticut, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. New Hampshire
$33,840
Avg. Salary
2. Arizona
$32,184
Avg. Salary
3. Utah
$32,411
Avg. Salary