There is more than meets the eye when it comes to being a customer service attendant. For example, did you know that they make an average of $14.08 an hour? That's $29,291 a year!
Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.
There are certain skills that many customer service attendants have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and customer-service skills.
When it comes to the most important skills required to be a customer service attendant, we found that a lot of resumes listed 43.6% of customer service attendants included customer service, while 7.3% of resumes included front office, and 5.1% of resumes included cpr. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the customer service attendant job title. But what industry to start with? Most customer service attendants actually find jobs in the retail and hospitality industries.
If you're interested in becoming a customer service attendant, one of the first things to consider is how much education you need. We've determined that 36.9% of customer service attendants have a bachelor's degree. In terms of higher education levels, we found that 2.3% of customer service attendants have master's degrees. Even though some customer service attendants have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a customer service attendant. When we researched the most common majors for a customer service attendant, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on customer service attendant resumes include associate degree degrees or diploma degrees.
You may find that experience in other jobs will help you become a customer service attendant. In fact, many customer service attendant jobs require experience in a role such as cashier. Meanwhile, many customer service attendants also have previous career experience in roles such as customer service representative or sales associate.
Tell us your goals and we'll match you with the right jobs to get there.
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a customer service attendant can determine their career goals through the career progression. For example, they could start out with a role such as office assistant, progress to a title such as executive assistant and then eventually end up with the title operations manager.
Tell us your goals and we'll match you with the rights job to get there.
Job TitleCompany  | Company | Start Date | Salary |
|---|---|---|---|
City of Charlottesville Customer Service Attendant I-Aquatics Center Customer Service Attendant I-Aquatics Center | City of Charlottesville City of Charlottesville | 03/23/2021 03/23/2021 | $31,30503/23/2021 $31,305 |
City of Iowa City Aquatics Customer Service Attendant Aquatics Customer Service Attendant | City of Iowa City City of Iowa City | 03/13/2020 03/13/2020 | $24,00103/13/2020 $24,001 |
Customer Driven Staffing Facilities Customer Service Attendant Facilities Customer Service Attendant | Customer Driven Staffing Customer Driven Staffing | 03/10/2020 03/10/2020 | $20,87003/10/2020 $20,870 |
City of Charlottesville Customer Service Attendant I-Aquatics Customer Service Attendant I-Aquatics | City of Charlottesville City of Charlottesville | 02/14/2020 02/14/2020 | $31,30502/14/2020 $31,305 |
Clarke County Sheriff Office Customer Service Attendant Customer Service Attendant | Clarke County Sheriff Office Clarke County Sheriff Office | 01/25/2020 01/25/2020 | $29,28101/25/2020 $29,281 |
Use Zippia's Salary Calculator to see how your pay matches up.
Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Customer Service Attendant. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.
Learn How To Write a Customer Service Attendant Resume
At Zippia, we went through countless Customer Service Attendant resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.
View Detailed InformationThe skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 43.6% of customer service attendants listed customer service on their resume, but soft skills such as communication skills and computer skills are important as well.
Some places are better than others when it comes to starting a career as a customer service attendant. The best states for people in this position are Connecticut, New York, Washington, and Maine. Customer service attendants make the most in Connecticut with an average salary of $35,123. Whereas in New York and Washington, they would average $33,726 and $33,036, respectively. While customer service attendants would only make an average of $32,685 in Maine, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. Maine
$32,685
Avg. Salary
2. Utah
$32,287
Avg. Salary
3. New Hampshire
$31,336
Avg. Salary
