Customer service attendant resume examples from 2026
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How to write a customer service attendant resume
Craft a resume summary statement
A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in customer service attendant-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the customer service attendant position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
- Put all relevant hard and soft skills in your skills section.
- Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
- Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
- Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
Here are example skills to include in your “Area of Expertise” on a customer service attendant resume:
- Strong Customer Service
- Customer Service
- Cleanliness
- Front Desk
- Perform Routine Maintenance
- CPR
- General Maintenance
- POS
- Customer Complaints
- Customer Satisfaction
- Customer Inquiries
- Financial Transactions
- Food Preparation
- Groceries
- Product Knowledge
- Sales Floor
- Cash Drawers
- Front End
- Inventory Control
- Customer Interaction
- CSA
- Customer Orders
- Safety Procedures
- Customer Relations
- Quality Customer Service
- Food Orders
- PowerPoint
- Clean Environment
- Stock Shelves
- Pay Stations
Zippia’s AI can customize your resume for you.
How to structure your work experience
Your work experience should be structured:
- With your most recent roles first, followed by earlier roles in reverse chronological order.
- Job title, along with company name and location on the left.
- Put the corresponding dates of employment on the left side.
- Keep only relevant jobs on your work experience.
How to write customer service attendant experience bullet points
Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:
- Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
- Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
- Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.
Here are effective examples from customer service attendant resumes:
Work history example #1
Customer Service Attendant
Walmart
- Answered customer inquiries with orders placed online, that were shipped to the store with the best customer service as possible.
- Identified and reported possible money transfer and money laundering schemes.
- Provided courteous service to customers during food selection and stocked items needed in deli department
- Handled cash input for the store, loan to CSM, and fund verification for customer payroll.
- Maintained communication throughout ordering or checking out process.
Work history example #2
Floor Attendant
Kohl's
- Obtained Stock Supervisor position within 6 months of hire.
- Completed POS transactions with customers at registers and digital kiosks.
- Guaranteed a consistently positive customer experience for all guests, and resolved all complaints in a timely and efficient manner.
- Introduced and informed customers of the benefits of Kohls Credit Services.
- Solicited and answered questions regarding Kohl s Charge Cards, weekly sales and return policies.
Work history example #3
Skate Shop Attendant
Kroger
- Hosted department gatherings to foster communication and morale among associates.
- Assisted in opening and closing alley Worked counter.
- Red Cross CPR and First Aid certification.
- Performed monetary transactions, offered assistance to visitors, and maintained communication with fellow attendants and boss.
- Used nonverbal communication as primary method of interaction with dogs.
Work history example #4
Food Service Attendant
Burger King
- Maintained cleanliness of the restaurant and prep areas.
- Operated cash registers and related equipment to process cash, credit and debit card transactions at drive-thru and inside counter.
- Operated Drive-Thru Stocking and Inventory.
- Worked kitchen area to help make burgers, sandwiches and other food items sold as needed.
- Worked in the kitchen, drive-thru, front counter.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
Here is the best way to format your education section:
- Display your highest degree first.
- If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
- If you have a bachelor's or master's degree, do not list your high school education.
- If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
Master's Degree in business
University of Iowa, Iowa City, IA
2016 - 2017
Bachelor's Degree in business
University of Maryland - College Park, College Park, MD
2016 - 2019
Highlight your customer service attendant certifications on your resume
Certifications can be a crucial part of your resume. Many jobs have required certifications.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
Here are some of the best certifications to have on customer service attendant resumes:
- Certified Pharmacy Technician (CPhT)