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Customer service-call center manager full time jobs - 242 jobs

  • Distillery Plant Manager

    Middle West Spirits

    Columbus, OH

    Full-time Description At Middle West Spirits, we are passionate about crafting exceptional spirits that reflect the heart and soul of our region. As a premier, award-winning distillery located in the vibrant heart of Columbus, OH we pride ourselves on producing high-quality, handcrafted spirits using locally sourced ingredients. Our distilling process combines traditional techniques with modern innovation, resulting in spirits that are rich in flavor and steeped in craftsmanship. We are committed to sustainability, community, and creating memorable experiences for our customers. Whether it's our signature whiskey, vodka, or unique seasonal offerings, each bottle is a testament to the dedication and passion of our team. At Middle West Spirits, we believe in fostering a dynamic and collaborative work environment where creativity, excellence, and innovation are celebrated. Join us at Middle West Spirits and be part of a team that is redefining the spirit of the Midwest, one bottle at a time. We are seeking a skilled Distillery Plant Manager to join our growing team! Role: As the Distillery Plant Manager at Middle West Spirits, you will be the driving force behind the production of our award-winning whiskeys. From grain to barrel, you will oversee every stage of the distilling process, ensuring that each batch reflects the craftsmanship, consistency, and quality that define our brand. In this hands-on leadership role, you will manage the day-to-day operations of the distillery, including production scheduling, inventory management, quality control, safety compliance, maintenance, and team development. You will lead a skilled team that includes milling and grain operations staff, distillers, and barreling specialists-ensuring seamless coordination across departments and maintaining the highest standards of excellence. Our ideal candidate has a passion for the distilling process, strong leadership skills, and a commitment to craftmanship. Requirements 7+ years of distillery or brewing experience 3+ years leadership experience, with an emphasis on leading diverse teams Bachelor's degree in food science, engineering, or agriculture, preferred Lean Six Sigma certification, preferred Experience with automated plant processing controls Strong understanding of mechanical and industrial processes Detail oriented and works well in a fast-paced, dynamic environment This position requires lifting and carrying up to 60 lbs., driving, pulling, kneeling, reaching, standing, twisting, walking, climbing, pushing, squatting, hearing, and exposure to various temperatures and loud noise. What We Offer: Competitive salary Health, dental, and vision benefits Paid time off and holidays 401k Middle West Spirits is an Equal Opportunity employer. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, sexual orientation, gender identity, status as a qualified individual with disability, genetic information, or any other characteristic protected by applicable law. This policy of nondiscrimination in employment includes but is not limited to recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, discipline, layoff, and termination of employment.
    $97k-135k yearly est. 14d ago
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  • Senior Cost / Pre-Con Manager - $4B Data Center Build

    Irecruit.Co

    Columbus, OH

    Job Title: Senior Cost / Pre-Construction Manager Compensation: $180k - $200k Project: Confidential $4B Greenfield Data Center Build the Foundation for a Landmark Data Center Project. We're recruiting on behalf of a nationally recognized construction management firm - known for delivering some of the most complex and mission-critical data center programs in the U.S. As they expand operations in Columbus, OH, they are seeking a Senior Cost / Pre-Construction Manager to guide early-stage planning, budgeting, and preconstruction execution on a confidential $4B greenfield data center project. This is a high-impact opportunity to shape one of the largest data infrastructure builds in North America-working cross-functionally to drive cost certainty, design alignment, and schedule confidence before construction even begins. About the Role As the Senior Cost / Pre-Construction Manager, you'll serve as a strategic partner during the most critical early phases of the project lifecycle. You'll own the budgeting process, guide value engineering efforts, and align internal and external stakeholders on technical, financial, and operational outcomes. Your leadership will ensure a clear, achievable path from design through mobilization and ultimately to delivery. Key Responsibilities Lead the preconstruction process from conceptual design through GC mobilization Drive cost planning, estimate development, and constructability analysis Collaborate with cross-functional teams across design, engineering, finance, procurement, land enablement, and operations Guide subcontractor procurement and bid strategy in partnership with commercial and construction leads Manage design-phase budgets and use cost data to influence design decisions Create and manage tools for budget forecasting, cost analysis, and risk tracking Oversee contract administration, including scopes, change orders, and vendor agreements Build relationships with general contractors, MEP/CSA trades, consultants, and permitting authorities Represent project cost, budget, and readiness to senior leadership and external stakeholders Assist in development and implementation of best practices across preconstruction workflows Set expectations and frameworks that allow construction and commissioning phases to run with certainty Qualifications Bachelor's degree or equivalent in construction management, engineering, architecture, or a related field 9+ years of progressive experience in commercial construction with direct experience in cost and preconstruction management Deep understanding of estimating, bid packaging, GMP strategies, and procurement Strong grasp of project delivery methods (Design-Build, IPD, Design-Bid-Build) Familiarity with CM-at-Risk and open-book contracting models Data center or mission-critical project experience strongly preferred Competency in project controls, forecasting tools, and construction documentation Proficiency in Microsoft Excel, Microsoft Project, and construction management platforms Excellent verbal and written communication, stakeholder coordination, and leadership skills Experience managing cross-functional teams and influencing without direct authority Benefits 50% of employee & family health insurance premiums paid 50% of employee dental coverage paid 100% employer-paid basic life and AD&D insurance (up to $50,000) 401(k) with generous employer matching 80 hours vacation, 40 hours sick leave, and paid holidays (including one floating holiday) Clear advancement opportunities across a portfolio of high-profile infrastructure programs Want to shape a project before a shovel hits the ground? Apply now or message us to learn more about this opportunity.
    $180k-200k yearly 60d+ ago
  • Service Excellence Manager

    The Strickland Group 3.7company rating

    Columbus, OH

    Join Our Dynamic Insurance Team - Unlock Your Potential! Are you ready to take control of your future and build a career in one of the most stable and lucrative industries? We are seeking driven individuals to join our thriving insurance team, where you'll receive top-tier training, support, and unlimited income potential. NOW HIRING: ✅ Licensed Life & Health Agents ✅ Unlicensed Individuals (We'll guide you through the licensing process!) We're looking for our next leaders-those who want to build a career or an impactful part-time income stream. Is This You? ✔ Willing to work hard and commit for long-term success? ✔ Ready to invest in yourself and your business? ✔ Self-motivated and disciplined, even when no one is watching? ✔ Coachable and eager to learn? ✔ Interested in a business that is both recession- and pandemic-proof? If you answered YES to any of these, keep reading! Why Choose Us? 💼 Work from anywhere - full-time or part-time, set your own schedule. 💰 Uncapped earning potential - Part-time: $40,000 - $60,000 /month | Full-time: $70,000 - $150,000+++/month. 📈 No cold calling - You'll only assist individuals who have already requested help. ❌ No sales quotas, no pressure, no pushy tactics. 🧑 🏫 World-class training & mentorship - Learn directly from top agents. 🎯 Daily pay from the insurance carriers you work with. 🎁 Bonuses & incentives - Earn commissions starting at 80% (most carriers) + salary 🏆 Ownership opportunities - Build your own agency (if desired). 🏥 Health insurance available for qualified agents. 🚀 This is your chance to take back control, build a rewarding career, and create real financial freedom. 👉 Apply today and start your journey in financial services! ( Results may vary. Your success depends on effort, skill, and commitment to training and sales systems. )
    $70k-150k yearly Auto-Apply 60d+ ago
  • Plant Manager, Newark OH

    Flooring From Armstrong Flooring

    Newark, OH

    Primary location: Newark, Ohio Employment status: Full-Time Travel: The estimated base salary range for this role is $165,000-$180,000 per year, plus an annual incentive bonus and equity. Individual pay is based upon location, skills and expertise, experience and other relevant factors What does it mean to work at Tectum, Inc., a subsidiary of Armstrong World Industries? It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company. By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive: A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, and many more. Personal development to grow your career with us based on your strengths and interests. A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results. Reporting to the Director, Architectural Specialties (AS) Manufacturing Operations, the Plant Manager for our Tectum, Inc. subsidiary in Newark OH, near Columbus OH, will oversee two manufacturing sites and lead a team dedicated to safety, quality, and continuous improvement. In this role, you'll have the opportunity to shape strategy, drive lean transformation, and collaborate across functions to deliver world-class customer satisfaction. If you thrive in a fast-paced environment and want to make a measurable impact on growth and performance, this is your chance to lead and inspire. What's In It For You: Lead operations for a 100+ person manufacturing facility and a secondary site, driving innovation and operational excellence. Be part of a company committed to safety, lean manufacturing, and world-class customer satisfaction. Collaborate with corporate leaders in New Product Development, Sales, Marketing, and Construction Services to shape customer-focused solutions. Foster a culture of excellence, innovation, and continuous improvement Develop and mentor a high-performing leadership team, contributing to talent development and organizational success What You'll Do: Safety & Environmental: Build a culture of zero injuries, promote strong safety practices, and maintain high standards of 5S and housekeeping. Talent Development: Develop a highly capable leadership team, set clear objectives, and foster engagement and continuous improvement. Customer Experience: Align operations with customer expectations, collaborating with sales and marketing, and ensure world-class quality and service. Operational Leadership: Drive lean manufacturing initiatives, manage budgets and forecasts, and own P&L for Newark and Hebron plants. Strategic Integration: Establish priorities, create a multi-year roadmap for growth, and identify opportunities for innovation in products and processes. Directly supervise six functional leaders and provide dotted-line leadership for HR and Finance. What Will Make You Successful: Strong business leadership with proven ability to deliver P&L results. Exceptional communication and presentation skills. Ability to build and lead cross-functional teams in a unionized environment. Expertise in lean manufacturing and process improvement tools such as Kaizen. Results-oriented mindset with strong collaboration and integration skills. Qualifications: Bachelor's degree in a business or technical discipline (Engineering preferred). 10+ years of management experience in manufacturing operations. Experience leading in a unionized workforce. Familiarity with matrixed organizational structures. Lean and/or Six Sigma certification desired. What Makes You Stand Out: Demonstrated success in driving operational excellence and cultural transformation. Experience developing leadership teams and fostering talent growth. Ability to shape strategic opportunities for innovation and revenue growth. Experience with SAP for optimizing plant operations and reporting Passion for safety, continuous improvement, and customer satisfaction. Why should you join Tectum, Inc., a subsidiary of Armstrong World Industries? Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions in the Americas. With approximately $1.3B in revenue, AWI has about 3,600 employees and a manufacturing network of twenty-one facilities in North America. At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces. For more than 160 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees. We are committed to developing new and sustainable ceiling solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us. Our Sustainability Ambition "Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow. We are committed to: Engaging a diverse, purpose-driven workforce; Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet; Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play; Being a catalyst for change with all of our stakeholders; and Making a positive difference in the environments and communities we impact. About the location (Newark OH) Tectum, Inc., a subsidiary of Armstrong World Industries, Inc. (AWI), is one of twenty Armstrong plants in North America. Our Tectum manufacturing plant employs many people across 2 shifts who are involved in the manufacturing and shipping of our Tectum product. With over 60 years of innovation and experience in reducing noise worldwide, our Tectum plant has the right product for your noise problem. This position is located in beautiful and historical Newark, Ohio, the county seat of Licking County, 40 miles northeast of Columbus. We also have another location in nearby Hebron. Licking County has lots to offer. We have an abundance of parks including Newark Earthworks, the National Historic Landmark where visitors can explore 2,000-year-old geometric earthworks that served as both cathedral and astronomical observatories for the Hopewell Culture. If you want to stay indoors, The Midland Theatre is a beautiful 1,200-seat theatre offers exciting and affordable family-friendly shows, legendary artists, world-class dance, and intimate stage-door performances. Tectum Inc., a subsidiary of Armstrong World Industries, is committed to engaging a diverse, purpose-driven workforce. As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email at AWI talent acquisition and let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Come and build your future with us and apply today! #LI-KM1
    $165k-180k yearly 7d ago
  • Member Services Operations and Enrollment Manager (Medicaid Health Systems Administrator 1)

    Dasstateoh

    Columbus, OH

    Member Services Operations and Enrollment Manager (Medicaid Health Systems Administrator 1) (2600008C) Organization: MedicaidAgency Contact Name and Information: ******************************** Unposting Date: Jan 27, 2026, 4:59:00 AMWork Location: Lazarus 5 50 West Town Street Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $39.22/hour Schedule: Full-time Work Hours: 8:00 am - 5:00 pm Classified Indicator: ClassifiedUnion: Exempt from Union Primary Job Skill: Health AdministrationTechnical Skills: Health AdministrationProfessional Skills: Collaboration, Innovation, Verbal Communication, Written Communication, Confidentiality, Continuous Improvement Agency OverviewAbout Us:Investing in opportunities for Ohioans that work for every person and every family in every corner of our state is at the hallmark of Governor DeWine's agenda for Ohio's future. To ensure Ohio is “the best place to live, work, raise and family and start a business,” we must have strong schools, a great quality of life, and compassion for those who need our help.Ohio Department of Medicaid plays a unique and necessary role in supporting the governor's vision. As the single state Medicaid agency responsible for administering high-quality, person-centric healthcare, the department is committed to supporting the health and wellbeing of nearly one in every four Ohioans served. We do so by: • Delivering a personalized care experience to more than three million people served. • Improving care for children and adults with complex behavioral health needs. • Working collectively with our partners and providers to measurably strengthen wellness and health outcomes. • Streamlining administrative burdens so doctors and healthcare providers have more time for patient care. • Ensuring financial transparency and operational accountability across all Medicaid programs and services.Job DescriptionWhat You Will Do At ODM:Office: Managed CareBureau: Member ServicesClassification: Medicaid Health Systems Administrator 1 (PN: 20101842) Job Overview:As the Managed Care Operations and Enrollment Manager in the Office of Managed Care, Ohio Department of Medicaid (ODM), your responsibilities will include: · Overseeing statewide initiatives related to Medicaid health systems access, with a focus on managed care enrollment and member services· Managing key components of Ohio's Medicaid programs, including services for Aged, Blind & Disabled (ABD), MAGI, and MyCare Ohio populations· Directing membership services operations, coordinating audits and special projects, and ensuring alignment across multiple stakeholders including County Departments of Job & Family Services (CDJFS), Managed Care Organizations (MCOs), the Managed Care Enrollment Center (MCEC), and other state agencies· Leading efforts related to open enrollment, review of MCO member materials, tracking of Value Added Benefits, and ensuring quality of Medicaid Consumer Hotline phone calls· High-level data analysis, community outreach, and technical consultation to support access to care and improve member experience The ideal candidate will be a collaborative leader with strong analytical, communication, and project management skills, capable of navigating complex systems and driving impactful change across Ohio's Medicaid landscape.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsCompletion of graduate core program in business, management or public administration, public health, health administration, social or behavioral science or public finance; 12 months experience in the delivery of a health services program or health services project management (e.g., health care data analysis, health services contract management, health care market & financial expertise; health services program communication; health services budget development, HMO & hospital rate development, health services eligibility, health services data base analysis). Or 12 months experience as a Medicaid Health Systems Specialist, 65293.-Or equivalent of Minimum Class Qualifications for Employment noted above. Technical Skills: Health Administration Professional Skills: Collaboration, Confidentiality, Continuous Improvement, Innovation, Verbal Communication, Written CommunicationSupplemental InformationSupplemental Information:Compensation is as listed on the posting unless required by legislation or union contract.This positions is overtime exempt.Travel required, as needed. Must provide own transportation. Or, in order to operate a state vehicle, you must have a valid driver's license from state of residence.Resumes and/or attachments are not reviewed. Therefore, please provide detail in the work experience section of your application.Candidates selected for an interview will be required to complete a written assessment as part of the interview process.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
    $39.2 hourly Auto-Apply 23h ago
  • Head Teller - Lead Customer Service Rep Mount Vernon, OH

    CES Credit Union 3.1company rating

    Mount Vernon, OH

    CES Credit Union in Utica, OH is looking to hire a full-time Head Teller - Lead Customer Service Rep to provide assistance to our members and leadership to our banking staff. Do you have a talent for mentoring others? Are you interested in a leadership role in the field of finance? Do you want to work with a credit union that values your contributions and treats you well? If so, please read on! This banking position earns a competitive wage of $19.00 per hour. We provide great benefits, including medical, dental, vision, short-term and long-term disability, life insurance, a 401(k) plan with company match, paid vacation, sick days, personal time, and paid federal holidays. If this finance job sounds like the right opportunity for you, apply today! ABOUT CES CREDIT UNION Since 1952, we have grown to become a successful, community-based establishment that is dedicated to the financial success of our members and the communities we serve. Large enough to offer a variety of products and services, but small enough to care about each of our members and employees, we are a valued asset for thousands of central Ohio families. Our success is thanks to the service provided by an excellent workforce. We show our appreciation for our employees with great benefits and a close-knit team environment. A DAY IN THE LIFE OF A HEAD TELLER - LEAD CUSTOMER SERVICE REP As a Head Teller - Lead Customer Service Rep, you ensure our members are satisfied by showing our staff how to provide excellent service. Leading by example, you train new tellers on our policies and procedures. You helpfully assist members with their financial requests, listening to their needs and tailoring services accordingly. An excellent communicator, you describe various loan and credit options and explain the terms of service. You're proactive about offering additional lending products and savings tools that could benefit our members. If there's a complaint, you remain calm and professional as you use your analytical problem-solving skills to competently resolve the issue. As an honest and ethical credit union employee, you're entrusted with important duties. You act as the vault teller, and you take accountability for counting, packaging, and controlling money, as well as completing night deposits. Organized and efficient, you perform administrative tasks such as reviewing legal documents, obtaining credit histories, and compiling forms. You are committed to doing your best work and willingly attend informational seminars to further your knowledge of financial regulations. You enjoy helping others each day, and you're pleased that your customer service skills and finance experience are valued! QUALIFICATIONS High school diploma or equivalent Lending AND cash handling experience Customer service AND sales experience Experience in a leadership role Proficiency with administrative tasks such as data entry and record management Ability to use office equipment including fax machines, printers, and adding machines Basic computer skills including proficiency with Microsoft Word and Outlook Excellent math skills Previous banking experience would be a plus! Do you listen carefully to others? Can you effectively provide guidance and leadership to staff? Are you able to proactively resolve problems? If yes, you might just be perfect for this job in the field of finance! WORK SCHEDULE FOR A HEAD TELLER - LEAD CUSTOMER SERVICE REP This position has a schedule of Monday - Friday, 8:30 am - 5:30 pm, and Saturday, 9:00 am - 1:00 pm. ARE YOU READY TO JOIN OUR FINANCIAL SERVICES TEAM? If you feel that you would be right for this banking job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 43080
    $19 hourly 15d ago
  • Field Service Manager Branch

    Crown Equipment 4.8company rating

    Columbus, OH

    : Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Job Posting External Job Responsibilities: Direct, manage, train, motivate, and monitor job performance of Field Service Technicians. Ensure safety practices. Review paperwork and timecards. Recruit, interview, develop, and evaluate service personnel. Counsel direct reports. Maintain good customer relations and improve customer retention. Maintain direct contact with current or prospective customers. Resolve complaints. Prepare customer service repair quotes, presentations, cost reports, etc. Pursue and develop new service business. Administer Company goals and policies. Maintain paper flow, records, and reports. Qualifications: High school diploma and prior experience as a Field Service Technician Prior experience as a Dispatcher and/or Supervisor preferred Strong technical/repair knowledge Good communication, interpersonal, motivational , and computer skills with Microsoft Office Suite experience Valid driver's license, good driving record, and the ability to safely operate lift trucks Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities
    $70k-99k yearly est. 60d+ ago
  • Practice Group Manager

    Frost Brown Todd LLP 4.8company rating

    Columbus, OH

    Job Description FBT Gibbons is seeking a full-time Practice Group Manager to join our firm. The Practice Group Manager will support the business performance and daily operational needs of the firm's Practice Groups, contributing to the advancement of the Practice Groups' and the firm's strategic goals and priorities. This position also helps foster a positive and inclusive work environment that encourages teamwork, collaboration and cross-functional cooperation across groups, teams, and offices. The ideal candidate will bring strong leadership skills, sound judgment, and the ability to manage multiple priorities in a fast-paced, professional services environment. Key Responsibilities: Assist in the development, execution, and monitoring of Practice Group and Department business plans and strategic initiatives, and support Practice Group Leaders in day-to-day management. Support Practice Group decision-making and facilitate requests and deliverables between the practice groups and various departments. Build relationships and engage with individual Practice Group members, including attorneys and business professionals, at the direction of Practice Group Leaders regarding Practice Group goals, priorities, and needs. Facilitate collaboration with other Practice Groups, Departments, industry teams and client initiatives within the firm to drive Practice Group and firm success. Monitor Practice Group financial performance, analyze trends, identify issues, and recommend opportunities and action plans for improvement. Support Practice Group Leaders and attorneys in achieving acceptable levels of profitability. Work with colleagues in the Finance department to address specific reporting and analysis. Partner with the Director(s) of Practice Services and Practice Group Leaders to set financial goals for the Practice Group and for the Department as a whole. Assist with annual revenue budget preparation and the management of other annual planning processes. Collaborate with Practice Group Leaders, Directors of Practice Services and Pricing to establish attorney billing rates and advise on other drivers of Practice Group financial performance. Assist Practice Group Leaders with attorney workforce planning and forecasting, as well as attorney recruitment, retention, and training. Provide input on attorney evaluation, compensation and advancement. Assist with follow-up to performance evaluations for associates and partners. Monitor productivity, utilization, time entry and related information to help inform work assignments, facilitate collaboration and support individual and group performance. Facilitate communication, collaboration and knowledge-sharing within and across Practice Groups. Assist Practice Group Leaders in organizing regular Practice Group meetings, retreats, and other forms of team connectivity. Support the integration of new lateral attorneys into practice groups and manage attorney departure process. Liaise with firm administrative departments to ensure Practice Group Leaders and practice groups receive needed support in all areas for effective and efficient client service. Assist Practice Group Leaders and Director(s) of Practice Services to ensure Practice Group operations run smoothly, including proactively resolving issues and identifying opportunities to improve by collaborating with firm administrative departments and key stakeholders. Address ongoing and ad hoc information, reporting and technology needs. Prepare annual Practice Group expense budgets and track expenditures. Other projects as assigned by Practice Group Leaders and Directors of Practice Services. Job Requirements: Bachelor's degree required. J.D. or MBA highly desirable. Minimum three years of experience in roles involving leadership/management, business operations, project management, financial analysis/reporting. Experience in a law firm in an attorney-facing role is required. Experience as a practicing attorney is helpful but not required. Regular in person interaction with other FBT Gibbons personnel, clients and/or representatives at the worksite. Strong interpersonal skills and executive presence to build relationships and gain the confidence of key stakeholders. Strong client service and collaborative mindset; able to work effectively with multiple stakeholders at all levels to achieve buy-in and results. Excellent written and verbal communication skills. Strong planning and organization skills. Ability to manage multiple projects and competing priorities in a fast-paced environment. Strong business and financial acumen; sound judgment and analytical thinking with attention to detail. Motivated self-starter; proactive approach and positive, “can-do” attitude. Commitment to handle confidential and sensitive information with the appropriate discretion. Ability to work over 40 hours per week and travel as needed across the firm's footprint. Weekend travel may be required from time to time. Travel time estimates are moderate (15-20%). FBT Gibbons offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. FBT Gibbons is fully committed to equality of opportunity in all aspects of employment. It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status. #LI-hybrid
    $83k-105k yearly est. 23d ago
  • Senior Manager-Payments Consulting- US Debit

    American Express 4.8company rating

    Columbus, OH

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** + Advance adoption of Amex debit capabilities + Manage processing partner relationships, integrations, and compliance; regularly engage with external partners on debit + Develop thorough documentation and operationally sustainable processes to ensure consistent results + Negotiate complex contracts with partners and customers + Create and expand relationships with key external debit partners + Develop technical proficiency and requisite fluency with network capabilities, including connectivity, specifications, and processes + Collaborate broadly, sharing roadmap and interoperability considerations, and thought-leadership regarding U.S. debit norms + Build strong positive relationships within Amex, including network, issuing, legal, pricing, policy, technology, and relationship management teams + Maintain deep and current knowledge about the payment services industry, debit and U.S. market trends, new and existing technologies, products, and services **Minimum Qualifications:** + Minimum 3 years' experience in the processing and acquiring of U.S. debit cards with processor, debit network, or acquirer + Sound technical aptitude, analytical, and problem-solving skills + Demonstrated ability to guide, contribute to, and execute on strategies to deliver outcomes aligned to business goals in matrixed organizations + Experience negotiating complex contracts with partners and/or customers + Proven ability to build, maintain, and leverage strong relationships with internal and external stakeholders, including industry partners + Track record of leading through change, challenging the status quo, and leading and producing results with or without authority + Excellent communication and interpersonal skills with the ability to articulate and illustrate complex issues in a simple, non-technical manner + Strong work ethic and organizational skills, with high level of intellectual curiosity, initiative, drive, and attention to detail + Potential travel required within U.S. (~10%) + Bachelor's degree or equivalent industry experience required. **Preferred Qualifications:** + Expansive and active network across payments industry. **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Network **Primary Location:** United States **Other Locations:** US-Arizona-Phoenix, US-New York-New York **Schedule** Full-time **Req ID:** 25021234
    $103.8k-174.8k yearly 60d+ ago
  • Barista Service Manager

    Lifestyle Communities, Ltd. 4.2company rating

    Columbus, OH

    * Team Member Title: Service Manager - Morning Ritual * Team: The Goat & Morning Ritual * Team Member Description: Full Time Who We Are: Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection. No matter your area of expertise, at LC, you'll find your why and your place to belong. Guided by our core values of performance, quality, communication, teamwork, and leadership, you'll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact? The Team You Will Join: In Hospitality, we're passionate about inspiring genuine moments, promoting social activity, and interacting with every person that walks through the door. In this role, you'll experience that culture as a team member, too. You'll find that The Goat and Morning Ritual are all about you and the personal experiences and memories we'll help you create here, and perhaps more importantly, that you'll help create for others. The Difference You Will Make: This role is responsible for ensuring guests have a great experience while visiting The Goat restaurant and Morning Ritual coffee shop, leading and managing the barista team members, participating in recruitment efforts, coordinating and managing all on-site coffee shop training initiatives, and adhering to all required health and safety standards. Who You Are: * In alignment to the brand framework, this role will focus on creating positive, memorable experiences for our customers, guests, residents and clients alike. * Leads and manages front of house team members, including but not limited to, hosting daily pre-shift meetings, conducting floor walks, and ensuring experience goals and quality standards for front of house team members are achieved with each shift * Continuous push to meet financial objectives and drive to increase sales and customer base. * Maintains compliance with regulations and mandates involving the service of alcohol as well as health and safety standards in the work environment. * Partners with the leadership team to ensure that all guest experiences (leagues, bands, etc) are properly managed and works with corporate training team to retrain and position employees. * Guarantees customer satisfaction by ensuring staff delivers a safe, positive and memorable customer experience. * Maintains an environment that meets health and safety regulations as it relates to restaurant expectations. * Manages vendor communication, support equipment maintenance and repair as applicable. * Prepares and manages service staff schedules, taking into account business needs, labor costs, and employee availability. Adjusts staffing levels as necessary to meet customer demand and maintain efficient operations. * Works with frontline staff and home office administration to ensure proper onboarding processes are followed and completed in a timely manner. * Assists with food prep, cooking, serving or bar duties when required. * Prepares employee schedules if needed and manages staff under the direction of the General Manager. * Adhere to alcohol policy as dictated by company, local and national regulation, including but not limited to responsible alcohol service. * Coordinates and manages all on-site barista training initiatives and programs. * Support initiatives at The Goat restaurant, including operational support and other duties as needed. * Ensures that all coffee equipment is properly maintained, calibrated, and cleaned according to manufacturer guidelines. Schedules regular maintenance and repairs as needed. * Documents performance issues, including recognizing staff and writes employee reviews in conjunction with the General Manager. What You'll Bring: * Qualified candidates will have at least two (2) years of restaurant operations management experience, coffee shop experience strongly preferred. * High school degree or equivalent is required. * This role requires outstanding and proven customer service and experience delivery skills. * One must have previous associate management experience including assisting with recruitment efforts and inspiring staff through on-going training initiatives. * Excellent time management skills required. * Service Managers must be able to multitask and work in a fast-paced, dynamic environment. * ServSafe certification preferred. * TABC Certification where applicable How We'll Take Care of You: At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs. Here are just some of the benefits we offer for being part of our team: * Full Suite of Health Benefits * Retirement Plan with Company Match * Competitive PTO policy * Generous parental and family leave * Strong Company Culture * Career Growth Opportunities * Community Engagement and Volunteerism FT123 Lifestyle Communities (LC) is an Equal Opportunity Employer.
    $46k-64k yearly est. Auto-Apply 18d ago
  • Barista Service Manager

    Lifestyle Construction Services

    Columbus, OH

    Team Member Title: Service Manager - Morning Ritual Team: The Goat & Morning Ritual Team Member Description: Full Time Who We Are: Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection™. No matter your area of expertise, at LC, you'll find your why and your place to belong. Guided by our core values of performance, quality, communication, teamwork, and leadership, you'll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact? The Team You Will Join: In Hospitality, we're passionate about inspiring genuine moments, promoting social activity, and interacting with every person that walks through the door. In this role, you'll experience that culture as a team member, too. You'll find that The Goat and Morning Ritual are all about you and the personal experiences and memories we'll help you create here, and perhaps more importantly, that you'll help create for others. The Difference You Will Make: This role is responsible for ensuring guests have a great experience while visiting The Goat restaurant and Morning Ritual coffee shop, leading and managing the barista team members, participating in recruitment efforts, coordinating and managing all on-site coffee shop training initiatives, and adhering to all required health and safety standards. Who You Are: In alignment to the brand framework, this role will focus on creating positive, memorable experiences for our customers, guests, residents and clients alike. Leads and manages front of house team members, including but not limited to, hosting daily pre-shift meetings, conducting floor walks, and ensuring experience goals and quality standards for front of house team members are achieved with each shift Continuous push to meet financial objectives and drive to increase sales and customer base. Maintains compliance with regulations and mandates involving the service of alcohol as well as health and safety standards in the work environment. Partners with the leadership team to ensure that all guest experiences (leagues, bands, etc) are properly managed and works with corporate training team to retrain and position employees. Guarantees customer satisfaction by ensuring staff delivers a safe, positive and memorable customer experience. Maintains an environment that meets health and safety regulations as it relates to restaurant expectations. Manages vendor communication, support equipment maintenance and repair as applicable. Prepares and manages service staff schedules, taking into account business needs, labor costs, and employee availability. Adjusts staffing levels as necessary to meet customer demand and maintain efficient operations. Works with frontline staff and home office administration to ensure proper onboarding processes are followed and completed in a timely manner. Assists with food prep, cooking, serving or bar duties when required. Prepares employee schedules if needed and manages staff under the direction of the General Manager. Adhere to alcohol policy as dictated by company, local and national regulation, including but not limited to responsible alcohol service. Coordinates and manages all on-site barista training initiatives and programs. Support initiatives at The Goat restaurant, including operational support and other duties as needed. Ensures that all coffee equipment is properly maintained, calibrated, and cleaned according to manufacturer guidelines. Schedules regular maintenance and repairs as needed. Documents performance issues, including recognizing staff and writes employee reviews in conjunction with the General Manager. What You'll Bring: Qualified candidates will have at least two (2) years of restaurant operations management experience, coffee shop experience strongly preferred. High school degree or equivalent is required. This role requires outstanding and proven customer service and experience delivery skills. One must have previous associate management experience including assisting with recruitment efforts and inspiring staff through on-going training initiatives. Excellent time management skills required. Service Managers must be able to multitask and work in a fast-paced, dynamic environment. ServSafe certification preferred. TABC Certification where applicable How We'll Take Care of You: At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs. Here are just some of the benefits we offer for being part of our team: Full Suite of Health Benefits Retirement Plan with Company Match Competitive PTO policy Generous parental and family leave Strong Company Culture Career Growth Opportunities Community Engagement and Volunteerism FT123 Lifestyle Communities (LC) is an Equal Opportunity Employer.
    $52k-86k yearly est. Auto-Apply 51d ago
  • Lead CSR/Teller - Northland-Columbus, OH - Full-Time

    Fifth Third Bank 4.6company rating

    Columbus, OH

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible for the most complex duties of a CSR, exercising considerable independent judgement. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Experience: * Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met * Provide follow up to customer questions and find solutions to address issues * Be responsive and timely with correspondence to keep lines of communication open and clear * Maintain a position of trust and responsibility by keeping all customer business confidential * Follow the Bancorp Code of Business Conduct and Ethics and other related policies, always maintaining ethical behavior. Operations: * Collaborate with Financial Center Manager to ensure all monthly cash counts are completed. * Partner with Financial Center Manager to gather and report monthly FCA requests. * Perform daily office responsibilities, working with the CSR and Bankers, to maintain the efficient operation of the office. * Maintain a balancing record that is in line with policy. Find and correct outages and assist others as needed. * Maintain knowledge of the bank policies and financial center procedures and take responsibility to keep up to date on any changes. * Demonstrate sound judgment in decision making, abiding to established guidelines and procedures. * Assist in training newly hired Customer Service Representative Referrals: * During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners, as appropriate, for a consultative conversation * Build and maintain a working knowledge of the Retail products and services offered * Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes Perform other duties as assigned SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * High school diploma/GED. * Work involves extensive cash handling. * Position requires in-depth knowledge of retail policies and procedures, to perform the essential duties with minimal supervision. * Work involves contact with the public, adhere to dress code guidelines. * Must have the ability to interact comfortably and confidently with the public. * Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution. * Act as a leader and a resource for both customers and platform team. * Demonstrate the company's core values, work as one bank, take accountability, be respectful & inclusive, act with integrity. * Need to have flexibility in scheduling. WORKING CONDITIONS: * Normal office environment. * Extensive viewing of computer screens. Lead CSR/Teller - Northland-Columbus, OH - Full-Time At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Columbus, Ohio 43229 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
    $30k-38k yearly est. Auto-Apply 11d ago
  • Area Manager

    Gridhawk

    Gahanna, OH

    Area Manager Reports to Director of Operations Company Overview: GridHawk LLC (************************* is a premier provider of utility locating and other damage prevention services. Our mission is to keep communities safe by preventing damage to underground infrastructure. We provide full-spectrum outsourced asset damage-prevention and mitigation services and solutions on behalf of utility companies. GridHawk is led by a seasoned team of utility locating industry executives who collectively hold a best-in-class track record for safety and on-time performance. Also supporting our mission is an array of advanced technology, the centerpiece of which is our proprietary Keystone 811 ticket routing and workforce management system. We strive to build long-term relationships with safety-focused customers who expect industry-leading service and performance. Job Summary: The Area Manager is responsible for total accountable to lead and drive employees within their team on the following key measurements: OTP, Efficiency, & Quality, ensure the team is maintaining and protecting their area of coverage and following company policies and safety regulations. This position is a key component to ensure that team members are performing all tasks while complying with client and state requirements. Primary Duties & Responsibilities will include, but are not limited to: Leading and providing the team with direction, focus, and support. Oversee daily scheduling of contractors and sub-contractors. Route tickets to ensure optimized efficiency. Game plan to achieve daily production targets, provide help if needed. Review prior days documents and reports. Review daily expectations and safety messages and adjust as needed. Auditing documents Ensuring all documents correctly comply with client's regulations. Establish client quality assurance (resolve any problems if needed) Ensure all team members timesheets are correct and team members are accounted for. Provide expertise on all job tasks including observing, locating, marking, and documenting pipeline locations underground and exposed. Dispatch and guide team members in their assignments, such as auditing, locating, verifying, and fixing problems for utility client's plants. Engaging with your employees daily to ensure they have the tools, equipment and support to do their jobs. Assist with the continued training and proper use of equipment for all new hires and existing team members. Work with the Corporate Support staff to communicate needs for their LOA regarding but not limited to recruiting, training, development, finances, employee relations, safety, and IT. Other duties as needed and assigned by higher level managers. Qualifications / Job Requirements: Excellent communication skills needed. Ability to read and interrupt prints at a high level. Ability to teach and demonstrate proper techniques. Ability to resolve conflict between team members. High School Diploma or equivalency (GED) Multiple years locating and pipeline technician experience. Multiple years (2-3 years preferred) of supervising locating and pipeline technicians. Documentation of excellent quality ratio with in locating industry. Pass a Background screening (no violations within the last 3 years) Pass a DOT drug test. Physical and Safety Requirements Ability to lift over 50lbs. Ability to walk/stand for multiple hours a day. Reasonable accommodations are made to enable individuals with disabilities to perform essential job functions. Benefits: All employees are eligible to receive some form of company benefits. All benefits are available to regular, full-time employees who maintain an average of 30 hours worked per week. Qualifying employees can enjoy paid holidays and PTO. Health benefits will be available the first of the next month following 30 days of employment. The 401k and matching program are available after their 90-day introductory period. Health Insurance Dental Insurance Term life Insurance Short-Term Disability Long-Term Disability Vision Insurance Flexible Benefits Plan 401(k) Savings Plan (Matched by the company) All employees of GridHawk LLC, are assigned proper technology to perform all work-related duties. We will provide you the tools you need to achieve including: Company laptop and smartphone Compensation: Salary and Bonus is negotiable based on experience. GridHawk LLC is an equal opportunity employer. All employees have the ability to advance within the company. ***To obtain employment with GridHawk LLC, candidates MUST complete a background check. Company policy requires no violations within the last 5 years. Candidates MUST pass a drug test. *** Job Type: Full-time Schedule: 10 hour shift Work Location: On the road
    $52k-80k yearly est. 60d+ ago
  • Zone Manager

    Retail and Dining Positions

    Columbus, OH

    Evening Zone Manager - Retail (11am-8pm) EMPLOYMENT CLASSIFICATION: Full Time Jennifer Thompson DEPARTMENT: Retail  SUMMARY: Zone Managers are leaders that drive sales, service, and operational excellence in the Location. This role is a key to bringing our mission of ensuring First Class Service to our customers and business partners to life. A Zone Manager will perform some coaching/training functions, direct the execution of merchandising standards and provide overall Zone supervision during assigned shifts. DUTIES AND RESPONSIBILITIES: Service: Model Company Service standards and behaviors with every customer; efficiently resolve escalated customer and associate inquiries in accordance with the company's policies and procedures Train and perform all register/cash handling/ Loss Prevention functions as outlined in the Standard Operating Procedures Operations: Facilitate opening and closing of stores Direct the replenishment of merchandise/supplies, maintain stockroom organization, and engage in receiving functions Ensure store merchandising standards are consistently executed per the company guidelines Coordinate, monitor and align team resources to maximize sales and service potential Resolve basic IT /register issues and escalate as necessary Ensure a safe working environment; inspect and correct work areas on regular basis; report all workplace injuries and concerns immediately Prepare for and participate in inventories; verify high risk counts Financial/Business: Achieve sales goals by adhering to company performance metrics, implementing promotional programs, and executing special events Communicate daily with the team; look for additional ways to drive business through product, processes, or people People/Leadership: Serve as the Manager on Duty providing leadership during assigned shifts Direct, coach, and train Associates in their daily job assignments Represent and support the company by fostering strong business relationships within the airport community Monitor and address performance issues in a timely manner through a partnership with AGM or GM Contribute feedback on Associate reviews and provide input on Associate counseling Other duties as assigned
    $37k-56k yearly est. 60d+ ago
  • Service Manager- Beer Barrel Pizza & Grill

    Good Food Restaurants 3.8company rating

    Columbus, OH

    Service Manager Goal: To enhance the guest experience by preventing stressors and continuously improving the quality of the greeting experience, timeliness of table service, efficiency of drink delivery, knowledge and courtesy of our service team, and our sales practices. We must allow our guests to come in, eat, and drink with ease. We aim to build return guests by ensuring smooth operations and a memorable and extraordinary experience. The Service Manager ensures the store's service operation is held to company standards. The performance metrics used to gauge success in this role include, but are not limited to, guest satisfaction ratings, beverage cost of goods, FOH staffing, FOH cleanliness, health and sanitation, check count growth, check average growth, and the FOH training program. Responsibilities: Hold the service team accountable for exceptional and quick service to ensure the guest experience is at the top of everyone's mind every shift in collaboration with the FOH supervisor, if applicable Responsible for keeping beverage costs at or below company goals by weekly ordering and inventory and actively using Margin Edge to track COG progress while actively adjusting your processes to align with store goals Ensure FOH staffing levels are met by actively hiring for terminations and seasonal help - complete all steps for successful onboarding and training for new hires Build relationships with your staff, be flexible with their scheduling needs, create a welcoming and enjoyable workplace, and provide praise performance feedback and developmental plans through timely evaluations to keep employee turnover to a minimum You are responsible for all FOH interpersonal staff conflicts, including call-offs, progressive disciplinary action, and terminations, while collaborating with your General Manager Build weekly FOH schedules that align with labor budgets, are fair for staff, and work with the business flow Communicate on an ongoing basis with your GM and maintenance team to flag high priority needs and follow through until the task is completed Keep cleanliness as an ongoing project with weekly and daily cleaning, identify and assign larger tasks checklists, and follow through Uphold server tip credit and dual jobs compliance Uphold standards on BB Basics - attendance, uniforms, atmosphere, and environment. 100% table touches through the dot program Communicate to the BOH manager and GM food quality issues or guest suggestions. Responsible for drive-time and carryout accuracy Ongoing training of FOH staff - G.R.A.C.E. training, GFR Rewards, developing leaders and promotions from within your team Directly oversees the Guest Service Specialist (GSS) team Responsible for maintaining all up-to-date menus, food, drink, seasonal, tabletop promotional advertisements, and current promotional and entertainment posters throughout the restaurant; responsible for ordering menu page and cover replenishment through commissary as needed Qualifications: A minimum of 3 years of supervisory or management experience Experience in a high-volume restaurant with a full-service bar Knowledge of or certification in safe food handling procedures Knowledge of or certification in safe alcohol and bar procedures Experience Leading diverse teams of people Experience training and mentoring new staff Strong judgment which can be used to set and achieve goals A positive and upbeat personality, capable of inspiring others Basic business math skills and computer literacy Work environment: This position is a full-time, 50-hour, exempt salaried position This position reports directly to the General Manager This position is 100% in-person Beer Barrel Pizza & Grill is an equal opportunity employer. We offer a welcoming and inclusive environment in service of one another, our employees, the diverse customers we aim to serve, and the communities we call home. We do all of this with kindness, empathy and respect for each other.
    $39k-58k yearly est. 16d ago
  • Auto Care Center Service Manager

    Walmart 4.6company rating

    Bellefontaine, OH

    Hourly Wage: **$19 - $32 per/hour** *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Employment Type: **Full-Time** Available shifts: **Mid-Shift, Closing** Location **Walmart Supercenter #1264** 2281 US HIGHWAY 68 S, BELLEFONTAINE, OH, 43311, US Job Overview These Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (*********************************************************************** Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
    $19-32 hourly 60d+ ago
  • CMH General Manager

    DSV 4.5company rating

    New Albany, OH

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - VIRTUAL - US Ohio Division: Solutions Job Posting Title: CMH General Manager Time Type: Full Time POSITION SUMMARY ADDRESS FOR POSITION: 2800 CLOVERVALLEY RD. NEW ALBANY/JOHNSTON, OH. 43031 The General Manager of operations is a highly visible leadership role. This individual is responsible for overseeing the strategic direction, operation, compliance, and financial results for a designated operation. The General Manager (“GM”) will serve as a primary customer interface for all leadership decisions regarding proposal approval and contract negotiations. This role is the Champion of overseeing local continuous improvement activities, LEAN practices, supply chain analysis, six sigma initiatives, and ISO activities. The “GM” will also develop marketing plans and assist in growing new business. He/she will also ensure that the operation adheres to the overall corporate mission, vision, and core values while consistently meeting client and company expectations. As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES · Ensures that systems and procedures are in place for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. · Leads operations to meet prescribes productivity and service goals. Complies with terms outlined in site operating agreement with the client · Sets goals to drive company Continuous Improvement efforts · Works to develop and maintain productive business relations with vendors, suppliers, and all business partners. Ensures the OSHA requirements and all Federal and State Law and compliance are effectively implemented. · Assists in setting standards appropriate to client and scope of work · Develops and manages a system of controls to ensure that service level and operations performance goals are met within prescribed cost, revenue, and profit paraments for operations · Assists in setting standards appropriate to client and scope of work · Partners with senior leadership to develop and recommend annual operating budget · Responsible for the overall safety and security of operation · Develops team to achieve company and client objectives for the operation · Actively supports and practices mentoring, succession planning, and management development activities at the site level · Communicates the mission, vision, and core values to motivate direct reports. Management Information Systems Proactively develops plans and capital request to ensure appropriate level of automation/technology to service the client. Ensures that necessary computer software and hardware are purchased in accordance with Corporate IT policies and guidelines. Remains knowledgeable regarding changes in hardware and software technology. Customer Management Acts as site level champion of client relationship management. Assures that client accounts receive the required level of operational and administrative support. Maintains appropriate contact with all functions and respond to requests when required. Coordinates and leads business reviews with appropriate client and company representatives for each reporting operation. Promotes a positive relationship with clients by providing excellent customer service. Marketing & Sales Participates and assists Director and other company resources in planning new account strategies, prospecting for new opportunities, generating positive word of mouth, and participates in the development of quoting rates. Budgeting / Financials Responsible for development of an annual operating budget. Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters. Ensure that the budgeting and pricing activities are in compliance with contract guidelines. Responsible for developing and maintaining contract pricing in a multi-client environment. Equipment & Facilities Manages existing programs for maintaining company standards of sanitation, maintenance, security, housekeeping, safety and, equipment including material handling equipment (MHE). Ensures team members are properly trained on any MHE. Keeps informed of relevant new technology and make recommendations as applicable. Safety Achieves company goals in terms of injury frequency ratings (IFR) and other safety metrics by establishing a proactive and participative safety culture within the operations. Audits warehouse for compliance with safety, security, and quality principles and rules. Ensures all federal, provincial or other statutory requirements are adhered to within the parameters of Health and Safety. OTHER DUTIES · Work overtime as dictated by business whether mandatory or voluntary · Performs other duties as required SUPERVISORY RESPONSIBILITIES · Manages operations managers SKILLS & ABILITIES Education and/or Experience: · Must have a high school diploma or general education degree (GED). · Bachelor's degree is preferred · 7 years' experience working in a logistics/distribution/relevant environment. · 5 years' experience in a leadership role in logistics/distribution/supply chain environment in operations management capacity · Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate Computer Skills · Proficient in Microsoft Office (Excel, Work, and Power Point) · Demonstrated proficiency in knowledge of applicable WMS systems Language Skills · English (reading, writing, verbal) · Proficiency in business communication at all levels Other · Strong attention to detail accuracy and accomplish job task in a timely manner · Good organizational and personnel skills · Good communication skills, written and oral · Good leadership, supervision, and planning skills · Advance level expertise required in accounting and financial mathematical applications as related to managing a P&L and preparing site/operation budgets · Motivates self and others to accomplish important objectives despite a complex environment and multiple demand, creates a sense of urgency, delegates appropriately. · Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment · The ability to develop effective relationships, provide leadership, and integrate diverse organizations and individuals toward unifying objectives CORE COMPETENCIES Leader of Others ☒ Accountability ☒ Business Acumen ☒ Communication / Building Partnership ☒ Developing Oneself ☒ Developing Others ☒ Drive for Results ☒ Embracing Change ☒ Problem Solving ☒ Empowerment ☒ Leadership Excellence ☒ Leading Change ☒ Problem Solving Independent Contributor ☐ Accountability ☐ Communication / Building Partnership ☐ Customer Orientation ☐ Developing Oneself ☐ Drive for Results ☐ Embracing Change ☐ Problem Solving ☐ Professional Competencies PHYSICAL DEMANDS Occasionally · Handling/Fingering, Sitting Frequently · Bending Constantly · Walking and Standing Ability to Lift/Carry and Push/Pull · 21-50 pounds o Reach above shoulder, reach outward, squat, or kneel. Other Physical Requirements: WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.
    $40k-78k yearly est. 9d ago
  • Production Location Manager

    Beck's Superior Hybrids 3.5company rating

    Chillicothe, OH

    This position will manage, direct and lead teams through the everyday needs of Beck's seed production at their location throughout the year. This position is authorized to perform the steps necessary to ensure the responsibilities are met. As a member of the Beck's Family of employees, all full-time employees are eligible for a generous benefits package: Health benefits including two medical plan options and company HSA contributions, dental, vision, employer paid life/AD&D for you and your dependents, disability insurance, and access to an onsite Nurse Practitioner 401k plan match & company sponsored pension plan and access to a Financial Advisor to help you manage your retirement savings Paid time off, Paid Holidays, Wellness Programs, & Corporate Discounts Company Christmas Party, Free Lunch, Two Hundred Dollar Merchandise Allowance, & Much More Responsibilities People Leadership Recruit, hire, onboard, develop, and evaluate full-time employees, part-time employees, and interns. Foster a team-first culture and maintain a positive, collaborative work environment building an atmosphere of excellence. Recruit, hire, and manage seasonal labor for detasseling and rogueing operations. Lead safety culture by participating in safety inspections, safety committees, and safety-related initiatives. Collaborate with site and departmental leaders to ensure alignment with overall company objectives. Agronomy & Crop Management Plan and oversee all aspects of crop production, including planting, crop rotation, weed and pest control, disease management, fertility, irrigation, tillage, and harvest. Maintain accurate crop records, inventories, and compliance documentation. Oversee and coordinate seed bean grower activities, including production planning and logistics. Operate farm equipment as needed to support production goals. Farm Management & Administration Manage financial planning, budgeting, and accounts payable/receivable for the site. Oversee farmland, equipment, and buildings at site including repair and maintenance, suggestions for improvement and acquisition, and necessary property records. Build and maintain strong relationships with landlords, vendors, customers, neighbors, and other stakeholders. Assist with property-related matters, including real estate considerations and governance issues. Work with USDA/FSA offices to complete and submit required documentation. Job Requirements Education and training: Bachelor of Science degree, preferably Agronomy and/or Agriculture. Must possess and maintain a valid driver's license and insurable driving record as determined by Beck's automobile insurance policy. Technical knowledge: Agronomic skills: Weed ID, evaluation of insects, disease, nutrient and moisture deficiencies and flowering assessment. Farm Systems knowledge: planters, irrigation, grain handling, applicators, harvesters, and mechanics. Computer skills: proficient at Microsoft Office and GPS/GIS software. Seed corn production techniques. CDL-A or equivalent preferred. Ability to successfully complete Beck's Forklift training may be required. 3. Characteristics for Success: Commitment to the mission of Beck's Hybrids, specifically, to provide our customers with the best seed quality Excellent interpersonal skills A demonstrated commitment to high professional ethical standards Ability to look at situations from several points of view Has a positive attitude Integrity Innovation Passion Adaptability Teamwork Commitment Ability to exercise independent judgment 4. Travel and hours of work: Overnight travel may be required based on project needs at Beck's regional locations and may vary in duration of time. Physical demands: Must be required to lift up to 70 pounds unassisted. Ability to pass respiratory medical clearance evaluation required. Ability to pass DOT physical examination and obtain Medical Examiner's Certificate may be required. Experience: Minimum of three (5) years field seed corn production industry. Minimum of one (1) year experience managing personnel. ** In an effort to provide a safer, drug-free workplace for employees, all full-time applicants to whom offers of employment are made must submit to a drug test and background check, subject to applicable local, state, or federal laws or regulations. Employment at Beck's is contingent upon passing these pre-employment screenings.
    $31k-60k yearly est. Auto-Apply 55d ago
  • General Manager

    Scene 75 Columbus Entertainment Center 3.7company rating

    Dublin, OH

    Job Description General Manager FT Salary Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States, with 28 high-energy destinations across 13 states. Headquartered in Charlotte, North Carolina, the company has grown rapidly from just three locations in 2019 to a national portfolio of award-winning venues, including Scene75, The Track Family Fun Parks, Malibu Jack's, Fun Land, Celebration Station, Craig's Cruisers, and more. Recognized on the 2024 Inc. 5000 list at No. 299 for 1,408 percent three-year growth, Five Star Parks continues to lead the way in innovation, guest experience, and operational excellence in the amusement and hospitality sector. Our venues fuse go-karts, arcades, bowling, VR, thrill rides, and immersive dining into vibrant, high-impact environments that inspire all generations to play, connect, and create unforgettable memories. We are rooted in a company-wide promise of being Safe, Clean, and Fun-demonstrating our uncompromising commitment to guest and team-member well-being, pride in welcoming and immaculate facilities, and a playful, edgy spirit that sets us apart. Internally, we foster a culture of integrity, accountability, inclusiveness, and performance, empowering team members to think boldly, own outcomes, and deliver Five Star moments every day. With the scale of a national platform and the heart of a local host, Five Star Parks is a dynamic workplace where operational excellence, innovation, and fun converge-every day is an opportunity to elevate play. Job Summary: Five Star Parks & Attractions creates an exciting career for passionate individuals to share in bringing entertainment and fun to our guests! Our vision is to create a safe and fun space for families of all ages to have the best in modern entertainment. We are looking for a General Manager to oversee all staff, budgets, and operations of the local business unit. General Manager responsibilities include formulating overall strategy, managing people, and enforcing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are maximized. Accountabilities: · Supervise staff of anywhere from 40-80+ · Design strategy and set goals for growth · Oversee recruitment and training of new employees · Prepare regular reports to corporate management (i.e. receipts, payouts, P&L, etc) · Oversee day-to-day operations · Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors) Principles Duties and Responsibilities: · Work with Recruiter to schedule and conduct candidate interviews and orientations · Oversee training of employees at your location · Train and communicate with Shift Manager positions on a daily basis · Be familiar with our Embed swiper system and Centeredge POS system · Handle escalated customer complaints, issues, or questions as needed · Keep employees informed on culture, standards, and any updates such as sales specials or new job opportunities · Communicate daily with team members · Maintain a safety-focused attitude at all times · On call for special projects or holidays Skills/Competencies Required: · Strong teamwork ethic and attitude · Attention to detail · Passion for their work · Time management and a sense of urgency · Leadership skills · Meticulous attention to detail Education, Qualifications, and Experience: · Must be at least 21 years of age · Bachelor's degree in business management required · Master's degree in business administration preferred · Must have at least two years of management or supervisory experience · Must be able to work weekends and holidays · Must be able to work up to 45 hours per week, availability to work every weekend · Must have a bachelor's degree or equivalent combination of relevant education and experience · Able to stand for long periods of time · Able to lift 39lbs unaided · Valid driver's license required · Authorized to work in the United States Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance Experience level: 2 years Weekly day range: Monday to Friday Weekends as needed Education: Bachelor's (Required) Experience: Operations management: 2 years (Required) Ability to Relocate: Columbus, OH: Relocate after starting work (Required) Work Location: In person Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply. Notice of E-Verify Participation: Five Star Parks & Attractions participates in the E-Verify program. APPLY NOW!
    $28k-41k yearly est. 23d ago
  • Retail Store Manager-maurices

    Maurices 3.4company rating

    Canal Winchester, OH

    Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Retail Store Manager-maurices to join our team located at our Store 1615-Waterloo Crossings-maurices-Canal Winchester, OH 43110. Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today! Position Overview: What you'll do: Being a maurices full-time retail store manager means that you'll get the opportunity to lead a team of talented associates to create an unforgettable experience that leaves our customers looking and feeling their best. This role builds and supervises a high-performance team of 8-20, including 3-4 members of management. Key responsibilities include: Inspiring and directing a team focused on customer obsession and driving and achieving goals (sales, loyalty, talent) Leading talent selection, associate development, onboarding, training and retention Managing the omni-channel business through visual presentation, sound operational practices and manage store expenses Connecting with the community to increase awareness Driving new ideas, sharing information with others, and creating solutions What you'll get in return: A growth-minded atmosphere, positive and supported environment A flexible work schedule Ability to influence a team and implement growth strategy Career Development opportunities Occasions to encourage connecting and actively participating in community events A 40% discount Well-rounded benefits offering, including mental, physical and health resources Position Requirements: Store Manager candidates are skilled individuals with: Previous management experience, required. Specialty retail store management experience, preferred Proven ability to identify and develop talent and influence a positive team atmosphere Ability to make sound decisions, take action, and achieve results Computer Proficiency, necessary Availability to work day, evening, and weekend hours The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. All replies confidential - maurices is an equal opportunity employer. Location: Store 1615-Waterloo Crossings-maurices-Canal Winchester, OH 43110 Position Type:Regular/Full time Benefits Overview: ********************************* Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
    $22k-40k yearly est. Auto-Apply 17d ago

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