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Customer service clerk part time jobs - 428 jobs

  • Customer service/work from home agents

    B&C Call Center Solutions 4.2company rating

    Columbus, OH

    We are currently looking to fill several positions for work from home customer service agents and appointment setters for several different companies that we are currently servicing in the areas of customer service, order support, sales,appointment setting, consulting services,and technical support. Also we are looking for a few good Licensed insurance agents that would be interested in joining our virtual work from home insurance agency, if your not licensed, we have a virtual training class that will be starting on 10/14/2013, we would pay for you to take the required courses but you would be responsible to pay to tae the state licensing exam....if interested please submit your resume to the link provided and some one from Human Resurces will be contacting you soon. Full or part time between the hours of 8:00 am and 12:30am Monday Though Friday Weekend staff is also being hired at this time between the hours of 10:30am and 9:30pm Full benefits for full time and part time after a period of 30 days. W2 employee Starting wage is 9.50 per hour and after 30 days get a raise up to between 11.50 and 14.25 per hour depending on your skill sets that are given to you on a weekly basis. What are you waiting for?....Come on and apply to work for the best work from home call-center in the United States. Respond Today
    $25k-32k yearly est. 60d+ ago
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  • Customer Service Assistant 2 [IN-OFFICE]

    Dasstateoh

    Columbus, OH

    Customer Service Assistant 2 [IN-OFFICE] (260000AS) Organization: Public SafetyAgency Contact Name and Information: Jennifer Pletcher, HCM Sr. Analyst - ********************** Unposting Date: Jan 19, 2026, 11:59:00 PMWork Location: Charles D Shipley Building 1970 West Broad Street Columbus 43223-1102Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $22.96 per hour Schedule: Full-time Work Hours: 8:00 a.m. - 5:00 p.m.Classified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: Customer ServiceTechnical Skills: Customer ServiceProfessional Skills: Customer Focus Agency OverviewBureau of Motor VehiclesOversees driver and motor vehicle licensing and registration and continues to make services more convenient, efficient and cost-effective.Job DescriptionOhio Department of Public Safety - Bureau of Motor Vehicles/Registration Support ServicesReport in Location: 1970 West Broad Street, Columbus, OH 43223Work Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.***THIS POSITION REPORTS INTO THE OFFICE 5 DAYS A WEEK***Perks of Working for the Ohio Department of Public Safety• Multiple pay increases over the first years of service!• Free Parking!• Free Gym Access & Walking Path!• Daycare On-site!• Cafeteria On-site!What You'll Do as a Customer Service Assistant• Respond to inquiries, requests for information &/or complaints that require in-depth knowledge of applicable laws, rules, policies & procedures as they pertain in given situation:• Greet & respond to in-person, telephone &/or written inquiries in a professional, courteous, friendly, respectful & timely manner to ensure positive internal &/or external customer service;• Listen carefully to internal & external customer's questions &/or concerns & ask appropriate follow-up questions to verify understanding;• Provide a complete, knowledgeable, accurate, precise response immediately or provide a firm commitment as to when a response will be provided;• Follow-up to ensure all of the customer's questions &/or concerns have been thoroughly answered; Access Business Application Services System (BASS) for the issuance of various vehicle registration types (e.g., Historical, Collector, Senior, Commercial Radio, etc.);• Operate the BASS Computer System to produce registration applications for various registration transactions (e.g., new, renewals, replacements, etc.) follow-up to ensure all the customer's questions &/or concerns have been thoroughly answered regarding proper procedures for registration of a motor vehicle.Click here to see the full position description Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications9 mos. trg. or 9 mos. exp. in office practices & procedures;AND 9 mos. trg. or 9 mos. exp. in public relations or customer service that included techniques for handling difficult people;AND 9 mos. trg. or 9 mos. exp. in typing, keyboarding, data entry or word processing;AND 9 mos. trg. or 9 mos. exp. in operation of personal computer.-Or equivalent of Minimum Qualifications for Employment noted above. Helpful Tips for Applying:1. Be detailed when describing your current/previous work duties. The more the better!! Don't just write "see attached resume".2. Tailor your application for each position you apply for. You should clearly describe how you meet the minimum qualifications outlined in this job posting.3. Respond to all questions asked. If you do not have the education/training/experience that is being asked, select either "No" or "N/A".Job Skills: Customer ServiceSupplemental InformationUNUSUAL WORKING CONDITIONSMay be confined to desk answering telephone for 6.5 - 7 hours per day; may work second or third shift & weekends in units with 24 hour/7 days per week operations.Background Check Information• A BCI/FBI fingerprint check, and background check, may be required on all selected applicants.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
    $23 hourly Auto-Apply 6h ago
  • Customer Services Specialist (20/24 hr.) Northern Lights Branch

    Columbus Metropolitan Library 3.8company rating

    Columbus, OH

    Job Title: Customer Services Specialist (20/24 hr./Non-Exempt/Part-time) Location: Northern Lights Branch Starting Pay Range: $18.01 - $23.26 hourly (commensurate with experience) Note: For internal candidates, pay adjustments are made in accordance with our Compensation and Salary Administration policy Our Commitment to Diversity Open to all doesn't just apply to our customers, it applies to our hiring practices as well. We put respect at the top of our values and that's how we treat our candidates and employees. The Columbus Metropolitan Library is committed to equal employment opportunity and adheres to these principles in decisions regarding hiring. The Library does not discriminate against employees or applicants for employment based upon their sex, race, national origin, religion, age, disability, sexual orientation, gender, color, ancestry, military or veteran status, gender identity or expression, familial status, genetic information, or any other characteristic protected by federal, state, or local law. At Columbus Metropolitan Library, we are striving to build a workforce that is as diverse as the communities we serve. Learn more about Our Employee Experience: ************************************************************* What We Offer: A robust benefits package that supports your physical, mental, and financial well-being. Comprehensive medical, dental, and vision plans to meet your healthcare needs. A qualified employer for Public Service Loan Forgiveness . Access to mental health resources and employee assistance programs for your peace of mind. Generous paid time off and leave options to balance your work and personal life. Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans. A variety of voluntary and supplemental insurance plans to complement your lifestyle. Comprehensive overview of our benefits: ************************************************** About the Position: As a Customer Services Specialist, you will serve as a primary contact point for customers using the library. You are responsible for ensuring a positive customer experience by determining customer needs, analyzing and solving problems, and directing customers to appropriate staff and resources. Specific job responsibilities may vary based on work location. Position Schedule Monday & Tuesday 4:00pm-8:00pm, Thursday 2:00pm-6:00pm Alternating Friday/Saturday shifts 9:00am-6:00pm (as assigned) 2-in-5 Sundays 1:00pm - 5:00pm (as assigned) What You'll Do: Processes and sorts materials accurately and efficiently; including returned materials, reserved items for incoming and outgoing delivery, expired reserved materials, and new materials as needed. Supports location's customer service plan by proactively greeting customers; answering basic reference and directional questions in person, over the phone, by e-mail, instant message, etc.; locating or retrieving materials for customers; assisting customers with library technology; supporting the code of conduct; assisting location staff with program preparation at the location and off-site; and sharing early literacy skills with customers. Assists customers with library card accounts in person, over the phone, by e-mail, instant message, etc.; including processing account applications, verifying account information, informing customers of and enforcing account rules and regulations, accepting payment on accounts, and ensuring accuracy of the account. Manages money at the location, including balancing and reconciling cash drawers, checking receipts and records from various money collection machines, preparing deposits, completing reports, etc. Resolves customer account disputes by interviewing customer, analyzing account information, communicating about the situation with customer, and negotiating. Assists with location operations including opening and closing procedures; unlocking or locking of doors; ordering and maintaining location supplies; maintaining public materials and bulletin boards; maintaining location lost and found collections; ensuring that the location is neat, orderly, appealing and inviting to customers and staff; creating daily task schedules; gathering and reporting statistical data and other clerical duties as assigned. Maintains library collection by identifying and solving problems with library materials; performing cleaning of library materials; processing withdrawn and donated materials; pulling materials from the shelves for review by information staff based on criteria such as condition, age, and frequency of use; maintaining customer reserve shelves; and processing various reports which involve searching for library materials. Provides training on library technology to customers and staff one-on-one; may assist Information staff in classroom settings. Responsible for trouble shooting technology problems at the location, notifying and coordinating with Information Technology staff as needed. Coordinates volunteer activities, and orients volunteers and new staff to Customer Services Specialist tasks. Performs additional duties as assigned including serving on task forces, committees, etc. Minimum Qualifications: High School Diploma or G.E.D required. Ability to express self effectively and concisely, both orally and in writing. Knowledge of Internet and database services. Ability to operate library technology including personal computer, email, software programs (i.e. Windows/Microsoft Office) and other job-related equipment and systems. Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements. Working Conditions and Physical Demands The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions). Work requires occasional lifting or pushing of up to 100 lbs. and the frequent lifting or pushing of up to 50 lbs.
    $18-23.3 hourly Auto-Apply 7d ago
  • Dry cleaning assembly and customer service

    Martinizing Dry Cleaning

    Gahanna, OH

    Martinizing's Dry cleaning looking for customer service position. Part time position. Afternoons 2pm-7pm and occasional mornings. Able to be flexible with time of day to work Call ************ for immediate inter
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Salon Service Liason

    Philosophi Salon

    Columbus, OH

    Job DescriptionPosition Description: ***Great Pay ****Fun Industry *****Supportive Team ******Free Hair Services *******Healthcare benefits ********Standing schedules *********Award-winning Salon **********Full OR Part-time ***********Inclusive Environment Promotions are self-driven and may happen multiple times per year. Preference is given to future cosmetology professionals, but all may apply. Must be available one weekend day. What is a Salon Service LiasonTo understand the job, think receptionist/hostess + retail associate/cashier + communication liaison and hairstyling assistant Requirements: High School Diploma (those without HS diploma or GED can still apply for Guest Service Assistant role) Active enrollment in a cosmetology program or active cosmetology license Acceptable background check Able to use point-of-sale software
    $29k-40k yearly est. 17d ago
  • ADON/Care Coordinator (Full Time)

    Carriage Court Senior Living

    Hilliard, OH

    “After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. It's home-like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents' quality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work.” -Arrow Team Member Position- Care Coordinator/ADON Position Type: Full-Time Location: Hilliard, Ohio Starting Salary: $75,000-$80,000 Shift Schedule- Supporting on the floor (1) 7am-7pm shift per week Fulfilling remaining hours with administrative tasks and rotating on-call Come join our team at 3570 Heritage Club Dr. Hilliard, Ohio 43026! We are looking for someone (like you): ● Be a Care Cultivator: Direct an exceptional community culture through motivation, innovation, and development that provides exceptional customer service and quality care. ● Be a Curator of Care: Assemble, catalogue, and manage the personalized care needs of assisted living neighborhood residents as well as the requests and expectations of family members. ● Be a Talent Trainer: Ensure adherence to community standards, policies and procedures, and applicable federal, state, and local laws and regulations when selecting, onboarding, and providing ongoing training for team members. ● Be a Sales Support: Assist community growth through direct interaction and work with Sales to assess resident needs and assist families with the senior living options that suit their needs. What are we looking for? ● You must be at least twenty-one (21) years of age. ● You must be a licensed Med Tech or be enrolled in the Med Tech class within 90 days of hire. ● In some states, you must have current Licensed Practical Nurse (LPN) or Registered Nurse (RN) license in good standing within state of employment. ● Have at least three (3) years of experience in resident care in assisted living. ● Thorough working knowledge of current care standards and regulations. ● Experience in hands-on care of memory-impaired residents. ● Ability to maintain and update effective service plans. ● Ability to supervise care staff. ● Comprehensive working knowledge of current medication regulation and law. ● Knowledge of requirements for providing care and supervision appropriate to residents. ● Ability to communicate with physicians, pharmacies, families, and community staff. ● Be in good health, and physically mental and capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than (6) months prior to or (7) days after employment. ● Demonstrate freedom from pulmonary tuberculosis within (7) days of employment. ● Must be criminally cleared by DOJ and FBI prior to the initial presence in the facility. ● Must have a clean driving record as per the insurance carrier's policy. Employment Benefits (We value our benefits): ● Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment. ● Medical, Dental, Vision insurance (1st of the month following 60 days of employment-Full Time) ● Disability insurance (Full Time) ● Employee assistance program ● Weekly Employee Recognition Program ● Life insurance (Full Time) ● Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year) ● Tuition Reimbursement (after 90 days for FT AND PT employees) ● Employee Referral Program (FT, PT, and PRN) ● Complimentary meal each shift (FT, PT, and PRN) ● Daily Pay Option ● Direct Deposit ● Did we mention that we PROMOTE FROM WITHIN? Do you want to see how much fun we are at Carriage Court Senior Living? Please visit us via Facebook: ************************************************************ Or, take a look at our website: ********************************** Have questions? Want to speak to someone directly? Reach out by calling/texting your own recruiter, Kayla Moore at ************. Click here to hear about Arrow's Core Values! About the company Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 34 properties currently in 6 states (Missouri, Kansas, Iowa, Illinois, Ohio, Arkansas) and employs nearly 2,200 employees! Arrow Senior Living YouTube-Click Here Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age, or handicap, except as limited by state and federal law. #OHHP Keywords: hiring immediately, assisted living, nursing home, LPN, Licensed Practical Nurse, wellness, RN, registered nurse, wellness nurse, Manager, ADON, Care Coordinator, med tech, medications, coordinator
    $75k-80k yearly Auto-Apply 5d ago
  • Part-Time Customer Experience Specialist (Leasing/Customer Service)

    Cottonwood Residential 3.5company rating

    Columbus, OH

    Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at Alkire Glen Apartments in Columbus, OH. Apply today! In this role, you will work part-time. A flexible schedule is required and includes weekends and evening hours. Saturday and Sunday shifts are required, with potential weeknight shifts required as well. The position offers up to 25 hours per week. As a Customer Experience Specialist you: Put your upbeat attitude, communication skills, and creativity into action. Stand and smile when greeting all customers including prospects, residents, and vendors when they enter the office. Provide courteous and prompt responses to all resident and prospect inquiries via phone, email, and text. Answer all phone calls to the property and take detailed notes and information. Ensure apartments are ready to show daily and for upcoming move-ins. Walk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residents. Understand pricing and information about all available apartment homes, and be able to answer questions from any prospective renters. Assist in planning community events and social media marketing. Organize package room daily as packages are delivered. Maintain community-related communications and vendor relationships. Begin to kick start your career with room to grow into future management positions. Cottonwood Residential has changed the industry by being one of the first apartment management companies to offer Self-Guided Tours which has redefined the customer experience. We will lean on your innovation, desire to learn, and ability to work hard to continue to improve the customer experience at our communities. Get excited to create an unforgettable experience for those who enter our doors because we can't wait to see you welcome customers to their Home at Last!
    $26k-42k yearly est. Auto-Apply 14d ago
  • Salon Service Liason

    Phia Concepts Salons 3.6company rating

    Columbus, OH

    Job DescriptionPosition Description: ***Great Pay ****Fun Industry *****Supportive Team ******Free Hair Services *******Healthcare benefits ********Standing schedules *********Award-winning Salon **********Full OR Part-time ***********Inclusive Environment Promotions are self-driven and may happen multiple times per year. Preference is given to future cosmetology professionals, but all may apply. Must be available one weekend day. What is a Salon Service LiasonTo understand the job, think receptionist/hostess + retail associate/cashier + communication liaison and hairstyling assistant Requirements: High School Diploma (those without HS diploma or GED can still apply for Guest Service Assistant role) Acceptable background check Able to use point-of-sale software
    $27k-35k yearly est. 30d ago
  • Customer Specialist - Travel

    Richwood Bank 3.9company rating

    Marysville, OH

    Customer Specialist, Travel At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive. Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members. The Traveling Customer Specialist position is a front-line position providing customer service to bank clients. This position is will travel all nine locations as needed. This position will conduct the full spectrum of banking service, from evaluating what Richwood Bank account a customer would fit best in, to how to open it and transact funds. Richwood Bank prides itself on unique company culture and all team members should be active and engaged participants. Richwood Bank has a comprehensive benefits package for full time employees including but not limited to, medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full-time and part-time employees have access to a 401(k) plan, an enhanced Wellness program, tuition reimbursement and tons of professional development opportunities! Essential Functions Greet customers Facilitate all transactions for customers across all financial account types and requests Open accounts and teach customers how to gain the most potential from them Assist new customers in transferring all funds over seamlessly through our switch program Maintain an accurate balance of cash drawers daily Demonstrate knowledge of all accounts, products and services offered Support customers with all account and service needs Be willing to help customers with additional benefits such as notary, faxing and check orders Stay current on rates for CDs, savings IRAs and interest bearing checking Listen to customer needs and recommend the best solutions to help them succeed Assist team with miscellaneous office support such as inventory of supplies and cookie Friday preparations Scan proof - scanning all transactions daily into the computer Demonstrate drive thru knowledge - speaker, transaction drawers/tube Perform other tasks assigned by Branch Manager Ensures work completed is accurate and appropriate. Verifies and validates all data to confirm accuracy and reliability. Paying close attention to details of all information received and entered. Skills and Abilities Excellent customer service skills The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank exposure to loss and fraud. Mathematical skills In-depth knowledge of our bank products and services Work well under pressure and in a fast paced environment Ability to identify opportunity to educate customers of more products and services that may fit their needs (cross promotion) Strong communication skills High degree of accuracy Detailed and organized Maintain confidentiality at all times Maintain a positive can-do attitude towards your team and customers Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act Punctual Driven to succeed and open minded to learn more about new technology within our industry Accurate typing skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail Education High School Diploma or GED required, college preferred Two years of customer service experience required Cash handling experience preferred Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $26k-32k yearly est. 60d+ ago
  • Director of Clinical Services Specialists

    Brookdale 4.0company rating

    Columbus, OH

    Brookdale is hiring a Director of Clinical Services Specialists! This individual is well versed in clinical operations and understands state regulations. Compact license covering the state of Indiana required! This is a traveling role and at times will require a 10 day on 4 day off schedule Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience Education as required to obtain state nursing license (LPN/LVN or RN). Nurse management, senior living, or post-acute care experience preferred. Basic typing skills along with a working knowledge of personal computing and word processing software are required, preferably in a Microsoft Windows environment. Certifications, Licenses, and Other Special Requirements LPN/LVN or RN license. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage Use hands and fingers to handle or feel On-Call on an as needed basis Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Potential injury from transferring, repositioning, or lifting residents Talk or hear Taste or smell Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Requires Travel: Occasionally Vision Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Knowledge and Skills Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Brookdale is an equal opportunity employer and a drug-free workplace. Manages the day-to-day healthcare operations of the community to ensure resident's healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident's healthcare needs change. Supervises licensed nurses and other direct care staff within the community. Strengthens clinical processes within community until a replacement is identified, then supports newly assigned Health and Wellness Director. Travels within the division as assigned to support management vacancy, start up, vacations, etc. Responsible for the direct supervision of community-based licensed nursing staff (LPN/LVN, RN), the Med Techs/CMAs (if required by State Regulations) and/or Lead Resident Care Associates. May also supervise Resident Care Coordinators and Supervisor, Resident Care. Assigns and directs work of subordinates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Provides training, supervision, and monitoring of associates in the administration of medications as described/allowed in Nurse Practice Act, to include auditing of medication administration records. Provides training and education to resident care associates on an ongoing basis with classroom in-services, and situation-specific training. Supervises the maintenance of resident charts and reviews documentation performed by care giving staff. As described and allowed in the Nurse Practice Act, assesses health, functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness and maximizes the resident's opportunity to remain in their environment. Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of resident's need for scheduled appointments. Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described/allowed in Nurse Practice Act. Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale. Performs ongoing assessment/observation of residents' physical and psycho-social needs and coordinates with other departments to assure quality, proactive care. Evaluates residents; documents changes in condition, and notifies executive director, physician, and resident's legally responsible party/family of resident's condition and reactions. Prepares Physician Visit Form and reviews and updates resident chart. Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare- related services. Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed. Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through. Participates in department quality improvement activities. Assists in keeping the environment safe for associates to reduce the occurrence of Workers' Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated. Shares on-call and manager on duty responsibilities/shifts as required. Strengthens clinical process within the community until permanent replacement is identified. Supports other requirements within the division as assigned. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
    $33k-53k yearly est. Auto-Apply 27d ago
  • Engagement Specialist

    Action for Children 3.9company rating

    Columbus, OH

    Who We Are Action for Children is the local child care resource and referral agency in Central Ohio. Our mission is to transform the lives of children by supporting, empowering, and advocating for the adults who make the biggest impact on children's lives-their parents, caregivers, and teachers. What You'll Do Action for Children is looking for a creative, energetic individual to work in the Family Asset Building program as a Part-Time (20 hours weekly) Engagement Specialist. In this role you will support Action for Children's Central Intake program for entry into Help Me Grow and other home visiting programs sponsored by the Ohio Department of Children & Youth. You will work with parents in determining the appropriate resources and needs for their family and assist them in accessing those resources. Major responsibilities include: Processing calls to engage families in home visiting programs: determining program referral eligibility, and assigning referrals to appropriate program services Performing live data entry into Central Coordination databases with attention to detail to create electronic records Answering agency and departmental phone lines; maintaining a consistent positive, helpful attitude Providing appropriate information to callers and referring callers to resources as needed Following up with referral sources via mail or email as required - Maintaining accurate and complete documentation/records - Scanning and e-mailing completed referrals to appropriate providers Supporting parents in accessing community resources Attending affiliate meetings, parenting team meetings and All Staff meetings at Action for Children Developing reports by using the database as needed Successful candidates will have Ability to interact with families of different backgrounds and cultures Have strong knowledge about child socio-emotional principles and child development Knowledge of local community resources and three years' experience working with economically challenged families and their children in a team setting desired Proven ability to maintain timely and accurate records/data for program reporting Proficiency with technology (proprietary databases) and experience with Microsoft Office Suite Have a valid driver's license, car insurance and access to own transportation Qualified candidates will be self-motivated, creative, flexible, committed to customer service and a team player Desired but not Required Bachelor's degree in Social Work, Counseling, Education, Business or related field (Preferred) Bilingual English/Spanish is a plus Why You'll Love To Work at Action for Children We offer Medical, Dental, and Vision coverage after 30 days of employment We promote a balanced work-life company culture. We offer a generous PTO plan including vacation, sick, and personal time. This includes 9 paid holidays and 4 floating holidays. We embrace parenthood with 12 weeks of paid parental leave We help you plan for your future by offering a 403(B) with an employer match How To Apply Interested individuals should apply online at: ************************************************************************************************************************ Id=19000101_000001&lang=en_US While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted. Please note, the selected candidate will be required to submit to our background and reference checking process. Action for Children is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status **Action for Children has adopted a mandatory COVID-19 vaccination policy for all current and future employees focused on safeguarding the health and safety of our employees and their families; our customers and visitors; and our community. Action for Children is an equal opportunity employer and does allow for accommodations based on medical exemptions and/or sincerely held religious beliefs. **
    $26k-33k yearly est. Auto-Apply 60d+ ago
  • Student Engagement Specialist - Ohio State University

    Asmglobal

    Columbus, OH

    LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, convention centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! LEGENDS & THE PHIO STATE UNIVERSITY ALUMNI ASSOCIATION PARTNERSHIP Legends and The Ohio State University Alumni Association (OSUAA) have partnered to enhance engagement with Buckeye graduates around the world. The higher education fundraising landscape has transformed throughout the past decade and we recognize efforts to successfully engage alumni and friends must evolve. The partnership will introduce a new Engagement Center to identify constituents' interests, to produce and deliver relevant and engaging content and to cultivate meaningful relationships with Ohio State alumni and friends. THE OHIO STATE UNIVERSITY ALUMNI ASSOCIATION Our alumni family - 560,000-strong - is a diverse, vibrant, and growing community dedicated to making our world better. Our alumni are risk takers and innovators. They are dreamers and doers. The Alumni Association is dedicated to helping all alumni thrive and connect through our clubs and societies that span worldwide, special events, career guidance and more. Our goal is to continue producing strong relationships between our alumni and Ohio State. THE ROLE We are currently seeking Ohio State students with an interest in developing their communication skills, growing fundraising knowledge and expanding their network! The Student Engagement Specialist position offers flexible scheduling, a fun atmosphere, skill development and much more. Student Engagement Specialists are responsible for cultivating relationships with donors, alumni, friends and family of the university, with the goal of them becoming donors or continuing to give to Ohio State by providing excellent customer service. This is achieved by creating unique engagements with Ohio State alumni, friends and family through telephone and digital interactions. This position plays an essential role in implementing the engagement and fundraising efforts for The Ohio State University. ESSENTIAL FUNCTIONS Understand and implement strategic engagement opportunities through proactive and reactive outreach via telephone calls and other digital interactions with alumni, family, and friends to connect them back to The Ohio State University. Secure gifts and provide related stewardship and relationship building in conjunction with The Ohio State University Alumni Association. Work closely with the Manager of the Student Engagement Specialists and Student Supervisors to execute strategy and provide comprehensive support for broad-based fundraising, including annual solicitations and special projects for all fundraising. Develop and maintain a thorough working knowledge of the philanthropic priorities of the university to effectively present a case for support in order to secure donations. Take timely and strategic steps in developing connections and relationships with alumni, friends, and affiliates of the university through telephone calls and digital communication. Make effective use of the university's constituent database and other institutional resources to ensure appropriate management of donors, constituents, alumni, and volunteers in coordination with university objectives. SUCCESS CRITERIA Build meaningful and lifelong relationships and connections with Alumni, Friends, and Family of The Ohio State University. Connect constituents with relevant and meaningful engagement and philanthropic opportunities. Ensure that predetermined team and individual engagement and fundraising goals and metrics are met. Identify, cultivate, solicit (asking for donations) and steward (build a relationship with) donors with an emphasis on recurring/monthly gifts. Positively contribute and participate in workplace culture and activities. Development and Growth Opportunities: Opportunity for leadership roles as a Student Supervisor. Student supervisors are responsible for leading the student team and assisting the Manager in implementing strategy, training new hires, managing shift games, activities, and statistics/performance (among other responsibilities). Professional Development Series: Speaker series highlighting various Ohio State and Legends leaders, as well as various leaders in different professional industries. Build your professional network on the job Alumni Education: Build a greater understanding of each college at the University Hear about Alumni career paths that were jumpstarted in the same position that the students are now in Strategy: Improve your capabilities in both fundraising and communication competencies that drive the strategy of the Engagement Center and the mission of Legends to create solutions for partners Post-graduation full-time opportunities with Legends and The Ohio State University. Collaborative, energetic, fun, competitive and career-focused environment. Various in-shift games, activities, and incentives. COMPENSATION AND BENEFITS: Competitive hourly pay starting at $13.50 per hour plus additional monetary bonus and raise opportunities throughout the school year. Referral Bonus available, dependent on the referred applicant successfully completing the interview and training process. Various daily, weekly, and monthly incentives and competitions with various prizes. Flexible work hours that are configured to work for current part-time or full-time students. Requirements: Ability to work a combination of evening and weekend shifts - Monday -Thursday 1:00-5:00 pm and 5:30-9:30 pm, Friday 1:00-5:00 pm, Sunday 12-4 pm & 4:30-8:30 pm. Times outside of these hours (daytime and early afternoon) are available as well on a case by case basis. Demonstrated capacity to manage relationships with colleagues, constituents, alumni, and current donors to deliver effective results, including the achievement of specific and measurable goals. Proven ability to exercise discretion at all times and able to keep confidential all data related to The Ohio State University and its alumni. Ability to provide own transportation to: University Square North 14 E. 15th Ave., Columbus, OH 43201 (right above Roots and Barrio on High St.) Preferences: Currently enrolled as a student at The Ohio State University. Proven interpersonal, organizational and communication skills including written and verbal; proven ability to present ideas clearly and concisely. Working knowledge of Microsoft Office and any related CRM experience. STUDENT TESTIMONIES “I chose to work at the EC because I knew it would help with my professional development. I did not expect it to change my life in so many positive ways. Here, I have learned how to get out of my comfort zone, become an effective communicator, and have a lasting impact on the university through my fundraising efforts. The EC has taught me how to lead by example, and I am so proud to be apart of a diverse team of individuals who are all working toward the advancement of Ohio State. My time as a student engagement specialist has inspired me to hopefully continue my work once I graduate as I apply to become full-time specialist at the Engagement Ce nter.” - Haley, Current Full Time Engagement Specialist and former Student Supervisor “After transferring from Ohio State Lima to main campus, I needed a job to help support myself for my first time living alone. Being an extremely reserved person, I never thought I would excel at a job like this because of its social nature, but chose to apply to become more confident and professional. I had never thought about a career in philanthropy until I worked here and I made the decision to change my field of study because of this job. After being promoted into two leadership roles as a student, I am now working full-time at the Engagement Center with opportunities and connections you cannot find anywhere else. The skills and lessons I learned being in a leadership position pre graduation is something that you do not find at just any campus job.” - Jasmine, Current Full Time Engagement Specialist and former Lead Student Supervisor WORKING CONDITIONS Location: On Site - University Square North 14 E. 15th Ave., Columbus, OH 43201 (right above Roots and Barrio on High St.) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $13.5 hourly Auto-Apply 60d+ ago
  • Customer Service Team Member

    Crew Carwash 3.7company rating

    Columbus, OH

    Customer Service Team Member roles are waiting for you! Get on the CREW! We are honored to be a Glassdoor's Best Place to Work Recipient for 2023, our 4th year in a row! ************************************************************* Are you searching for the BEST JOB EVER? Ask anyone, Crew Carwash is famous for our people and how we treat each other! If you want to join a team with outstanding earning potential, amazing benefits, the best coworkers in Indiana, and enjoy working outdoors, apply today! We have a limited number of openings for Full-time/Part Time team members; day and evening shifts. What Can We Offer You? (get ready because it is a lot!) Organizationally healthy culture Flexible Schedules FREE Carwashes, naturally Fantastic Tuition Reimbursement and/or Student Loan Pay Off Program Competitive Comp based on Experience Incredible Training Growth Potential Employee Recognition and appreciation events Benefits for Associates at 30+ hours weekly: Medical, Dental & Vision Insurance Short & Long Term Disability Insurance Company paid and supplemental life insurance Generous Paid Time Off 401k with company match Compensation: Base PLUS incentive/commission pay At Crew Carwash, your base hourly rate is guaranteed at $15-16/hr., but through our incentive pay program you can earn far more. We offer regular special contests with Gift Cards and individual awards every month based on performance. Whether you are looking for a great job as you continue through school, a fast career track toward management or a lifetime role serving grateful customers; we may have the right role for YOU! What do we need from you? Come to us with or without experience. We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know. If you have great customer service skills, but are tired of the drag of retail, or if this is your first job, we have roles for you. A position at Crew Carwash is more than just a job, it's a great opportunity for people of all ages and backgrounds. Your gender, how you pray, your skin color, your hometown, who you love, your disabilities and your age ARE ALL WELCOME here. At CREW Carwash, Crew is our FIRST name and we want you ON THE CREW! All we require is excellence and a dedication to customers and Team Members! EOE/DFWP/ADA Sounds too good to be true right? Well, you will never know if you don't apply! We simply can't wait to meet you and for you to find out what you're missing in a job. Our recruiting team all started as Crew Carwash Team members and they are ready to share the Crew Culture with you! Apply today! #Location40
    $15-16 hourly 60d+ ago
  • Customer Service Associate

    Variety Stores LLC

    Washington Court House, OH

    Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $25k-33k yearly est. 14d ago
  • Travel Customer Service

    Remotetravelcareers

    Columbus, OH

    We are seeking a remote Travel Customer Service representative to support clients with booking and general travel questions. You'll ensure customers receive fast, clear, and friendly assistance, all while working remotely. Responsibilities: Assist customers with booking flights, hotels, and transportation. Provide clear and friendly support through phone, email, or chat. Answer basic travel questions and guide customers to the right options. Update reservations and confirm details for accuracy. Support the team with day-to-day travel service tasks. Qualifications: Strong communication and customer service skills. Comfortable using computers and online booking systems. Ability to stay organized and pay attention to detail. Friendly, helpful, and patient with customers. Previous experience in customer service or hospitality is a plus, but not required. Job Type: Remote - Full-time or Part-time Benefits: Flexible schedule opportunities Work from home Training and growth potential Supportive team environment
    $29k-36k yearly est. 12d ago
  • Customer Service Attendant

    Careers Opportunities at AVI Foodsystems

    Reynoldsburg, OH

    AVI Foodsystems is looking for a friendly and hard-working team member to immediately fill the role of Customer Service Attendant, Part-time. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packaged foods Place stock on shelves or racks in vending machines or coolers Ensure the refrigeration of all cold food products Oversee the ordering of merchandise and control inventory Collect unsold and stale merchandise Collect money, including coins and bills, from machines Communicate positively with customers by making eye contact and smiling Perform routine maintenance and sanitation of machines Maintain clean vending areas Requirements: Outgoing personality with the skills to promote products Ability to work both independently and as part of a team Excellent organization and time management skills Ability to speak effectively to customers and employees Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals Benefits: Flexible schedule with a work/life balance A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Free meals and snacks/beverages Immense training and growth opportunities We conduct pre-employment drug testing. EOE
    $22k-30k yearly est. 60d+ ago
  • Teller I - Part Time

    Killbuck Savings Bank Co 3.9company rating

    Howard, OH

    Part-time Description Provides friendly, efficient, positive service and assistance to customers by serving as a paying and receiving teller, accepting deposits and cash/non-cash transactions and is responsible for assigned cash daily. Requirements Cash checks and pay out money per the Bank's policy on Large Withdrawals after verification of signature and customer balances Receive checks and cash for deposit, verify amount and examine checks for endorsement Accurately process loan payments and line of credit advances Order daily supply of cash, verify and restrap appropriately Balance assigned currency and coin at the end of the business day Explain, promote, or sell products or services such as money orders, cashier's checks and charge card cash advances Collect utility payments, Visa or MasterCard payments, safety deposit box rent Record night deposit transactions Close checking, savings accounts and CDs Transfer funds between checking and savings accounts Process deposits to checking, savings and Christmas club accounts Process requests for wire transfers, stop payments or placing a hold on deposits Place check orders at customer request Updated 050823 EOE
    $30k-36k yearly est. 59d ago
  • PT Teller

    Citizens National Bank 4.1company rating

    Springfield, OH

    Job Title: Part Time Teller Status: Part Time FSLA Job Class: Non-Exempt Department: Deposit Operations Reports To: Branch Manager At Citizens National Bank, we have surrounded ourselves with some of the brightest and most talented professionals in the financial service industry to form a solid and secure community banking foundation. Citizens National Bank has an excellent opportunity available in our Springfield market for a Part Time Teller. In this role you will develop customer relationships by providing existing and potential customers with a full range of banking products and efficient and accurate services. A typical day may include the following: Building customer relationships by assessing their financial needs, explaining the different types of accounts and services available and assisting in the selection of the most appropriate ones for their situation. Anticipating customer needs and cross-sell the bank's products and services and makes referrals to specialized areas of the bank. Assists customer with service requests, addressing complaints, and researching account problems, including account maintenance, reconciling checkbooks, completing forms for direct deposits, transferring of funds, etc. Receive deposits for, and pay withdrawals from, savings accounts of customers as presented with proper identification and appropriate documents. Receives deposits and cash checks for customers, verifying customer balances on any checks larger than the amount specified in the check cashing procedures, to ensure safety for the customers as well as for the bank. Maintains currency and coin supply as prescribed by bank policy, and remains familiar with all security equipment and safety precautions. Balances daily all transactions recorded through the teller station while one duty. Verifies night depository bags and envelopes and maintains accurate transaction logs on these items, as assigned. Complies with all bank, state and federal policies, procedures and regulations. JOB REQUIREMENTS: High school diploma or GED ADDITIONAL QUALIFICATIONS: Two years experience desired in servicing the public, building relationships, making referrals, and obtaining sales. Must have stellar written and verbal communication skills. High level of professionalism Proficiency in computer software such as Word, Excel, and Outlook Must maintain a well-developed working knowledge of the bank's products and services, along with the applicable regulations and operating systems. Must have the ability to manage multiple priorities and meet deadlines. WHAT'S GREAT ABOUT WORKING AT CITIZENS NATIONAL BANK? Generous Paid Time Off Company paid Life & Accidental Death/ Dismemberment Insurance Incentive Plan paid on a quarterly basis Employee Stock Ownership Plan for your retirement Banking Perks Citizens National Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
    $32k-36k yearly est. Auto-Apply 7d ago
  • PT Teller

    Cnbohio

    Springfield, OH

    Job Title: Part Time Teller Status: Part Time FSLA Job Class: Non-Exempt Department: Deposit Operations Reports To: Branch Manager At Citizens National Bank, we have surrounded ourselves with some of the brightest and most talented professionals in the financial service industry to form a solid and secure community banking foundation. Citizens National Bank has an excellent opportunity available in our Springfield market for a Part Time Teller. In this role you will develop customer relationships by providing existing and potential customers with a full range of banking products and efficient and accurate services. A typical day may include the following: Building customer relationships by assessing their financial needs, explaining the different types of accounts and services available and assisting in the selection of the most appropriate ones for their situation. Anticipating customer needs and cross-sell the bank's products and services and makes referrals to specialized areas of the bank. Assists customer with service requests, addressing complaints, and researching account problems, including account maintenance, reconciling checkbooks, completing forms for direct deposits, transferring of funds, etc. Receive deposits for, and pay withdrawals from, savings accounts of customers as presented with proper identification and appropriate documents. Receives deposits and cash checks for customers, verifying customer balances on any checks larger than the amount specified in the check cashing procedures, to ensure safety for the customers as well as for the bank. Maintains currency and coin supply as prescribed by bank policy, and remains familiar with all security equipment and safety precautions. Balances daily all transactions recorded through the teller station while one duty. Verifies night depository bags and envelopes and maintains accurate transaction logs on these items, as assigned. Complies with all bank, state and federal policies, procedures and regulations. JOB REQUIREMENTS: High school diploma or GED ADDITIONAL QUALIFICATIONS: Two years experience desired in servicing the public, building relationships, making referrals, and obtaining sales. Must have stellar written and verbal communication skills. High level of professionalism Proficiency in computer software such as Word, Excel, and Outlook Must maintain a well-developed working knowledge of the bank's products and services, along with the applicable regulations and operating systems. Must have the ability to manage multiple priorities and meet deadlines. WHAT'S GREAT ABOUT WORKING AT CITIZENS NATIONAL BANK? Generous Paid Time Off Company paid Life & Accidental Death/ Dismemberment Insurance Incentive Plan paid on a quarterly basis Employee Stock Ownership Plan for your retirement Banking Perks Citizens National Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
    $29k-36k yearly est. Auto-Apply 7d ago
  • Guest Relations Specialist

    City of Westerville 3.5company rating

    Westerville, OH

    The Guest Relations Specialist plays a vital role in advancing the City's commitment to exceptional customer service. Serving as the first point of contact for residents, visitors, and partners, this position directly shapes the public's experience and perception of City services. As a key contributor to our citywide customer service initiatives, the Guest Relations Specialist helps ensure that every interaction reflects professionalism, efficiency, and a genuine spirit of service. This role is responsible for delivering high-quality, courteous, and responsive assistance, including greeting guests, answering inquiries, and supporting registration processes. The ideal candidate is highly organized, personable, and skilled at managing multiple tasks in a fast-paced environment. A positive, proactive approach and strong communication skills are essential, as this position requires collaboration across departments to ensure consistent and seamless service delivery. Successful candidates will take pride in creating welcoming experiences, resolving concerns effectively, and upholding service standards that reinforce the City's mission to provide exemplary service to the community. This position is open until filled. Applications are being reviewed as they are received. Work Schedule: Tuesday- Thursday 12:30 p.m. - 9: 00 p.m. Friday 10:30 a.m. - 7:00 p.m. Saturday 11:30 a.m. - 8: 00 p.m. Employee works under the direction of the Facilities Supervisor and the Customer Service Manager. Employee must be able to respond to questions from citizens or other employees regarding services, eligibility, and procedures of the department. Work is reviewed for accuracy and completeness, and for adherence with established procedures. Work is reviewed through meetings with supervisors and co-workers and performance appraisals. Acting as an information source on various matters, keeping abreast with latest developments across the City of Westerville. Greeting guests in a sincere and friendly manner and making them feel welcome. Utilizes the City's knowledge management system to facilitate exemplary municipal services as part of the City of Westerville's centralized customer service initiative. Trains new part-time employees on work procedures, software and practices. Anticipating and addressing guests' needs and resolving their problems and complaints appropriately, calmly and in a timely manner. Collaborating and communicating with other internal departments to ensure guest satisfaction. Comply with City of Westerville procedures and safety policies. Be responsible for registering and receiving payments from guests, for programs, activities, passes and daily admissions. Balancing cash drawer at the end of the shift following money handling procedures set by the department. Make sure that the guests remain satisfied and content with the services that are being offered, take feedback from the guests as to how services can be improved. Process credits, refunds and transfers for programs, activities and pass registrations. Acquire, through provided training, a working knowledge of RecTrac and other city software that is used daily. Answers telephones and responds to inquiries over the telephone and in person; refers and assists guests and other callers; responds to various inquiries and provides information of services and functions; receives complaints from a variety of sources; greets visitors; opens. Generates work orders; enters orders and maintenance records into the computer; runs monthly reports. Maintains records and files; tracks and maintains inventory of supplies; types purchase orders; assists other employees with secretarial tasks as needed. (May not include all duties performed.) EQUIPTMENT OPERATED: The following are examples only and are not intended to be all inclusive: Calculator, computer, computer software (e.g. Microsoft Office, Google Suite, and other applicable computer software programs), mobile phone, copier, scanner, telephone, postage machine, and other standard modern business office equipment. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: Has exposure to chemical compounds found in office environment (e.g. toner, correction fluid, etc.); works in or around crowds; has contact with potentially violent or emotionally distraught persons; this is considered sedentary work and the employee must demonstrate the ability to perform the physical demands required of the position in accordance with the U.S. Department of Labor's physical demands strengths ratings. In case of emergency, unpredictable situations, and/or department needs, may be required to lift, push, pull, and/or carry objects heavier than D.O.L strength ratings recommend. MINIMUM QUALIFICATIONS: An example of acceptable qualifications: Completion of secondary education or equivalent (high school diploma or GED); and two years clerical or administrative support experience preferred; or any equivalent combination of training and experience which provides the following knowledge, abilities, and skills: Must possess and maintain a valid State of Ohio driver's license and must remain insurable under the City's vehicle insurance policy. Any combination of education, training, and/or experience equivalent to the minimum qualifications stated above. KNOWLEDGE, SKILLS, AND ABILITIES: (*Indicates developed after employment) KNOWLEDGE OF: clerical and secretarial practices and procedures; business English, spelling, and arithmetic; modern office practices, procedures, and equipment; word processing, desktop publishing, and other software packages; city goals and objectives*; city policies and procedures*. SKILL IN: use of modern office equipment and software; computer operation; communication; critical thinking; judgment, and decision making. ABILITY TO: type and transcribe a variety of correspondence; establish and maintain effective working relationships with other employees, officials, and the public, and to deal with public courteously and tactfully; respond to inquiries in accordance with established policies and procedures; maintain records; operate copy, fax, and other office machines; communicate effectively, both orally and in writing; demonstrate professionalism; apply management principles to solve agency problems*. POSITIONS DIRECTLY SUPERVISED: None.
    $24k-30k yearly est. 10d ago

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