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Job outlook for customer service clerks in the United States
Customer service clerk job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected customer service clerk job growth rate is -4% from 2018-2028.
About -105,300 new jobs for customer service clerks are projected over the next decade.
Customer service clerk salaries have increased 11% for customer service clerks in the last 5 years.
There are over 728,781 customer service clerks currently employed in the United States.
There are 361,383 active customer service clerk job openings in the US.
The average customer service clerk salary is $33,566.
Are customer service clerk jobs in demand?
No, customer service clerk jobs are not in demand. Customer service clerk demand is projected to decline -4% from 2018 to 2028.
Customer service clerk job and salary trends over time
Compare the number of customer service clerk jobs and the average customer service clerk salary over time.
Customer service clerk jobs over time
Customer service clerk job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 728,781 | 0.22% |
| 2020 | 737,496 | 0.22% |
| 2019 | 771,848 | 0.23% |
| 2018 | 766,915 | 0.23% |
| 2017 | 750,854 | 0.23% |
Average customer service clerk salary over time
Customer service clerk salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $33,566 | $16.14 | +3.2% |
| 2025 | $32,517 | $15.63 | +2.8% |
| 2024 | $31,617 | $15.20 | +2.6% |
| 2023 | $30,812 | $14.81 | +1.8% |
| 2022 | $30,259 | $14.55 | +1.8% |
Customer service clerk jobs by state
The map below shows you the number of customer service clerk job openings in each state. The darker areas on the map show where customer service clerks earn the highest salaries across all 50 states.
Average salary: Job openings:
Most common states for customer service clerks
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | Maine | 1,335,907 | 883 | 66% |
| 2 | Delaware | 961,939 | 639 | 66% |
| 3 | New Hampshire | 1,342,795 | 828 | 62% |
| 4 | Wisconsin | 5,795,483 | 3,481 | 60% |
| 5 | Iowa | 3,145,711 | 1,867 | 59% |
| 6 | Vermont | 623,657 | 359 | 58% |
| 7 | Wyoming | 579,315 | 322 | 56% |
| 8 | Indiana | 6,666,818 | 3,514 | 53% |
| 9 | Minnesota | 5,576,606 | 2,980 | 53% |
| 10 | Colorado | 5,607,154 | 2,921 | 52% |
| 11 | Connecticut | 3,588,184 | 1,809 | 50% |
| 12 | Idaho | 1,716,943 | 858 | 50% |
| 13 | Massachusetts | 6,859,819 | 3,354 | 49% |
| 14 | Utah | 3,101,833 | 1,491 | 48% |
| 15 | Kansas | 2,913,123 | 1,410 | 48% |
| 16 | Georgia | 10,429,379 | 4,857 | 47% |
| 17 | Illinois | 12,802,023 | 5,853 | 46% |
| 18 | District of Columbia | 693,972 | 316 | 46% |
| 19 | Kentucky | 4,454,189 | 2,005 | 45% |
| 20 | Alaska | 739,795 | 326 | 44% |
Most common cities for customer service clerks
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Monterey | 2 | 7% | $34,150 |
| 2 | Williamsport | 2 | 7% | $31,962 |
| 3 | Elkhart | 2 | 4% | $31,380 |
| 4 | West Sacramento | 2 | 4% | $33,789 |
| 5 | Evanston | 2 | 3% | $33,792 |
| 6 | Kokomo | 2 | 3% | $30,769 |
| 7 | Bloomington | 2 | 2% | $30,100 |
| 8 | Compton | 2 | 2% | $32,590 |
| 9 | Evansville | 2 | 2% | $29,544 |
| 10 | South Bend | 2 | 2% | $31,352 |
| 11 | Tustin | 2 | 2% | $32,423 |
| 12 | Brentwood | 1 | 2% | $33,453 |
| 13 | Urban Honolulu | 2 | 1% | $38,129 |
| 14 | Bethlehem | 1 | 1% | $31,901 |
| 15 | Brooklyn Park | 1 | 1% | $35,583 |
| 16 | Denver | 3 | 0% | $30,821 |
| 17 | Aurora | 1 | 0% | $30,804 |
| 18 | Austin | 1 | 0% | $27,019 |
| 19 | Bakersfield | 1 | 0% | $33,103 |