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Best customer service consultant certifications
Customer service consultant certifications allow job seekers to demonstrate their competency as an customer service consultant to employers. However, not all customer service consultant certifications provide the same value for job seekers.
The best certifications for a customer service consultant are Certified Pharmacy Technician (CPhT), Certified Network Computer Technician (CNCT), and Certified Information Technology Professional (CITP).
Below is a list of the best customer service consultant certifications. Obtaining an customer service consultant certification will give you a leg up when you apply for jobs and increase your potential salary.
3 best certifications for customer service consultants
| Rank | Customer service consultant certification | Organization |
|---|---|---|
| 1 | Certified Pharmacy Technician (CPhT) | PTCB |
| 2 | Certified Network Computer Technician (CNCT) | ETA |
| 3 | Certified Information Technology Professional (CITP) | AICPA |
3 best customer service consultant certifications
1. Certified Pharmacy Technician (CPhT)
PTCB's pharmacy technician certification program enables technicians to work more effectively with pharmacists to offer safe and effective patient care and service. Certification is achieved by meeting specific eligibility requirements and earning a passing score on the Pharmacy Technician Certification Exam (PTCE). The PTCB certification program is accredited by the National Commission for Certifying Agencies (NCCA).
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
2. Certified Network Computer Technician (CNCT)
Certified Network Computer Technicians are expected to obtain knowledge of computer electronics basic concepts, Internet and networking technology applicable to various areas of the computer industry. Once the CNCT has acquired these skills, abilities and knowledge, he or she will be able to enter employment in any part of the computer industry. With minimal training in areas unique to the specific products, the CNCT should become a profitable and efficient part of the computer industry workforce.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 4 year(s)
3. Certified Information Technology Professional (CITP)
A Certified Information Technology Professional (CITP) is a Certified Public Accountant recognized for his or her unique ability to provide business insight by leveraging knowledge of information relationships and supporting technologies.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
What is the best certification for a customer service consultant?
The best customer service consultant certification is Certified Pharmacy Technician (CPhT). The Certified Pharmacy Technician (CPhT) is awarded by the Pharmacy Technician Certification Board. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this customer service consultant certification:
- To become a certified Certified Pharmacy Technician (CPhT), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every 2 year.
The most common combination of customer service consultant certifications include: Certified Pharmacy Technician (CPhT), Certified Network Computer Technician (CNCT), and Certified Information Technology Professional (CITP).
Online courses for customer service consultants to earn certifications
1. Customer Service Fundamentals
There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...
2. Customer Service, Customer Support, And Customer Experience
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4. Customer Service Foundation
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5. Customer Service Mastery: Delight Every Customer
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8. Customer Service Fundamentals: Putting People First
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11. The Customer: Build a Customer Service Strategy (BITE SIZE)
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Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...
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Enhance your customer support and truly differentiate yourself from your competition!...
14. SAP Customer Service (CS/SM) - Service Management module
Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...
15. Your Customer Service Toolbox: Best Practices for Beginners
Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...
16. Outstanding Customer Service - The Ultimate Guide!
Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...
17. Customer Service: Keep 'em coming back!
How to give the best customer service in your industry and keep those customers raving about your business...
18. Fundamentals of Logistics, Supply Chain & Customer Service
Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...
19. Business Communication Skills: Handling Clients & Customers
Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...
20. Customer Service Success: Take Your Skills to the Next Level
3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...