Customer service desk education requirements

1. Customer Service Fundamentals

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

2. Retail Customer Service

The Retail Customer Service course examines the day-to-day tasks that will be tackled in a retail customer service setting, including advanced skills such as returns and exchanges. You will apply guidelines for transactions such as sales, returns, exchanges, and data entry for customer information in real simulations. You will also observe the skills within a retail community location, evaluating the types of tasks observed and shared with a group of peers. You will complete sample transactions...

3. Customer Service & Support For Customer Service Executives

4.5

(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

4. IT service operations and Service Desk management

4.4

(2,841)

Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...

5. Customer Service, Customer Support, And Customer Experience

4.6

(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

6. Customer Service Foundation

4.5

(290)

An introductory course about understanding the foundations of Customer Service...

7. Start Improving Customer Service

4.8

(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

8. Customer Service Mastery: Delight Every Customer

4.7

(18,204)

Master Customer Service using this practical customer care course...

9. Service Desk Analyst Crash course for beginners.

4.2

(439)

Get Hands-On Experience for following JOB roles - Service Desk Analyst IT Help Desk Professional L1 IT Support GSD...

10. Customer Service

4.6

(11,267)

How to Approach New Customers and Maintain Existing Ones...

11. Customer Service: 6 Keys To Exceptional Customer Service

4.6

(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

12. Customer Service Fundamentals: Putting People First

4.4

(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

13. [2023] Customer Service 2.0: Learn Digital Customer Service

4.5

(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

14. Help Desk Analyst

4.2

(346)

Boost your career with this course, pass the e-Learning course, and achieve your Help Desk Analyst certificate...

15. The Customer: Build a Customer Service Strategy (BITE SIZE)

4.5

(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

16. Brilliant Customer Service: How to Impress your Customers!

4.7

(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

17. Your Customer Service Toolbox: Best Practices for Beginners

4.5

(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

18. Outstanding Customer Service - The Ultimate Guide!

4.5

(292)

Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

19. Customer Service: Keep 'em coming back!

4.5

(3,150)

How to give the best customer service in your industry and keep those customers raving about your business...