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Customer service desk salary
Average customer service desk salary
$16.63
Average Customer Service Desk Salary
As of October 2025, the average customer service desk salary stands at $34,599 annually. This figure translates to about $17 per hour, reflecting the essential nature of this role in supporting customer interactions.
Factors Influencing Salary
Several factors influence the salary of customer service desk professionals:
- Location: Salaries vary widely by state and city, with urban areas generally offering higher pay due to increased demand.
- Experience Level: Entry-level positions typically start lower, while experienced professionals command higher wages.
- Industry: Certain sectors, such as technology and finance, often provide more competitive compensation.
Opportunities for Advancement
With experience, customer service desk personnel can advance to supervisory or managerial roles, which come with increased responsibilities and higher salaries. Understanding these dynamics can help you make informed career choices.
Explore job openings to find positions that match your skills and salary expectations. By targeting your job search effectively, you can find rewarding opportunities in the customer service field.
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Where can a Customer Service Desk earn more?
Customer service desk salaries by experience level
Average customer service desk salary by state
The highest-paying states for customer service desks are Alaska, California, and Delaware. The lowest average customer service desk salary states are Florida, Mississippi, and Oklahoma.
- State view
- County view
Highest paying states for customer service desks
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Wyoming | $37,091 | $17.83 |
| 2 | Delaware | $44,956 | $21.61 |
| 3 | North Dakota | $35,966 | $17.29 |
| 4 | Minnesota | $37,735 | $18.14 |
| 5 | Wisconsin | $36,041 | $17.33 |
| 6 | Massachusetts | $43,649 | $20.99 |
| 7 | South Dakota | $37,016 | $17.80 |
| 8 | Alaska | $46,192 | $22.21 |
| 9 | California | $46,140 | $22.18 |
| 10 | Vermont | $39,351 | $18.92 |
| 11 | Connecticut | $41,173 | $19.79 |
| 12 | Maryland | $43,497 | $20.91 |
| 13 | Pennsylvania | $38,182 | $18.36 |
| 14 | New York | $41,868 | $20.13 |
| 15 | Montana | $33,600 | $16.15 |
| 16 | Arizona | $34,486 | $16.58 |
| 17 | Ohio | $33,879 | $16.29 |
| 18 | Kansas | $34,804 | $16.73 |
| 19 | New Hampshire | $35,854 | $17.24 |
| 20 | Rhode Island | $36,507 | $17.55 |
| 21 | Illinois | $34,674 | $16.67 |
| 22 | Washington | $37,074 | $17.82 |
| 23 | Kentucky | $30,119 | $14.48 |
| 24 | Oregon | $36,051 | $17.33 |
| 25 | Indiana | $32,783 | $15.76 |
| 26 | Iowa | $30,255 | $14.55 |
| 27 | District of Columbia | $40,451 | $19.45 |
| 28 | New Jersey | $35,953 | $17.29 |
| 29 | Utah | $32,342 | $15.55 |
| 30 | Tennessee | $29,614 | $14.24 |
| 31 | Maine | $29,694 | $14.28 |
| 32 | Virginia | $34,423 | $16.55 |
| 33 | Michigan | $30,533 | $14.68 |
| 34 | West Virginia | $28,705 | $13.80 |
| 35 | Louisiana | $30,259 | $14.55 |
| 36 | Alabama | $29,978 | $14.41 |
| 37 | Idaho | $31,141 | $14.97 |
| 38 | Nevada | $30,676 | $14.75 |
| 39 | Missouri | $30,656 | $14.74 |
| 40 | New Mexico | $29,303 | $14.09 |
| 41 | Colorado | $31,884 | $15.33 |
| 42 | Mississippi | $28,035 | $13.48 |
| 43 | Georgia | $30,682 | $14.75 |
| 44 | Oklahoma | $27,891 | $13.41 |
| 45 | Arkansas | $29,504 | $14.18 |
| 46 | Texas | $28,608 | $13.75 |
| 47 | Florida | $28,078 | $13.50 |
| 48 | Nebraska | $27,640 | $13.29 |
| 49 | North Carolina | $27,550 | $13.25 |
| 50 | Hawaii | $30,327 | $14.58 |
| 51 | South Carolina | $25,496 | $12.26 |
Highest paying cities for customer service desks
The highest-paying cities for customer service desks are Atwater, CA, Salisbury, MD, and New York, NY.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Atwater, CA | $49,730 | $23.91 |
| 2 | Salisbury, MD | $43,070 | $20.71 |
| 3 | New York, NY | $42,038 | $20.21 |
| 4 | Roseville, MN | $37,806 | $18.18 |
| 5 | Madison, WI | $35,440 | $17.04 |
| 6 | Glenview, IL | $35,204 | $16.93 |
| 7 | Columbus, OH | $32,909 | $15.82 |
| 8 | Greenwood, IN | $32,225 | $15.49 |
| 9 | Salt Lake City, UT | $32,153 | $15.46 |
| 10 | Boulder, CO | $31,925 | $15.35 |
| 11 | Rochester Hills, MI | $30,886 | $14.85 |
| 12 | Alpharetta, GA | $30,728 | $14.77 |
| 13 | West Des Moines, IA | $29,903 | $14.38 |
| 14 | Hoover, AL | $29,902 | $14.38 |
| 15 | Corpus Christi, TX | $28,835 | $13.86 |
| 16 | Miami, FL | $28,294 | $13.60 |
| 17 | Durham, NC | $27,908 | $13.42 |
| 18 | Lincoln, NE | $27,487 | $13.21 |
| 19 | Charleston, SC | $25,444 | $12.23 |
Customer service desk salary details
A customer service desk's salary ranges from $25,000 a year at the 10th percentile to $47,000 at the 90th percentile.
What is a customer service desk's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $47,000 | $3,917 | $23 |
| 75th Percentile | $40,000 | $3,333 | $19 |
| Average | $34,599 | $2,883 | $17 |
| 25th Percentile | $29,000 | $2,417 | $14 |
| 10th Percentile | $25,000 | $2,083 | $12 |
Highest paying customer service desk jobs
The highest paying types of customer service desks are customer service expert, customer service professional, and service desk associate.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Service Agent | $29,769 | $2,481 | $14.31 | 218,795 |
| Customer Agent | $31,834 | $2,653 | $15.30 | 211,832 |
| Customer Representative | $37,351 | $3,113 | $17.96 | 220,778 |
| Customer Service Representative | $32,260 | $2,688 | $15.51 | 209,515 |
| Customer Service Consultant | $37,471 | $3,123 | $18.02 | 225,026 |
| Customer Service Professional | $46,620 | $3,885 | $22.41 | 251,374 |
Top companies hiring customer service desks now:
Which companies pay customer service desks the most?
Customer service desk salaries at SAIC and ManTech are the highest-paying according to our most recent salary estimates. In addition, the average customer service desk salary at companies like Rush Street and NCI are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | SAIC | $44,166 | $21.23 |
| 2 | ManTech | $41,919 | $20.15 |
| 3 | Rush Street | $39,882 | $19.17 |
| 4 | NCI | $37,933 | $18.24 |
| 5 | Cemtek Systems Inc. | $37,616 | $18.08 |
| 6 | Expeditors | $37,540 | $18.05 |
| 7 | Greenstar Co-Op Market | $37,357 | $17.96 |
| 8 | Science | $37,357 | $17.96 |
| 9 | Blood Heroes | $37,269 | $17.92 |
| 10 | Goldfish Swim School | $37,163 | $17.87 |
| 11 | Russell Investments | $36,909 | $17.74 |
| 12 | Xponential Fitness | $36,882 | $17.73 |
| 13 | The Consortium | $36,761 | $17.67 |
| 14 | Veeva Systems | $36,487 | $17.54 |
| 15 | Leidos | $36,429 | $17.51 |
| 16 | Kforce | $36,336 | $17.47 |
| 17 | VCA Animal Hospitals | $36,336 | $17.47 |
| 18 | Office Depot | $36,331 | $17.47 |
| 19 | Army and Air Force Exchange Service | $36,298 | $17.45 |
| 20 | ICONMA | $36,228 | $17.42 |
Wage gap by gender, race and education
Customer service desk salary trends
The average customer service desk salary has risen by $5,040 over the last ten years. In 2014, the average customer service desk earned $29,559 annually, but today, they earn $34,599 a year. That works out to a 11% change in pay for customer service desks over the last decade.
Compare customer service desk salaries for cities or states with the national average over time.
Average customer service desk salary over time
Compare customer service desk salaries for individual cities or states with the national average.
Customer service desk salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $34,600 | $16.63 | +3.1% |
| 2024 | $33,500 | $16.11 | +2.8% |
| 2023 | $32,600 | $15.67 | +2.5% |
| 2022 | $31,800 | $15.27 | +1.8% |
| 2021 | $31,200 | $15.00 | +1.8% |
Recently added customer service desk salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Wegmans | Customer Service Desk Leader | Gambrills, MD | 06/27/2025 | $39,653 |
| Sandbox | Customer Service/Front Desk | Austin, TX | 06/27/2025 | $25,044 |
| O2 Fitness Clubs | Customer Service-Front Desk | Raleigh, NC | 06/24/2025 | $27,694 |
| MDO Holdings | Customer Service-Front Desk | Raleigh, NC | 06/24/2025 | $27,694 |
| Trufit Athletic Clubs | Customer Service/Front Desk SR | Brownsville, TX | 06/20/2025 | $15,653 |
| Midas Georgetown 3642 | Front Desk-Service Writing, Customer Service-401K PTO | Georgetown, KY | 06/20/2025 | $37,566 |
| Boscov's | Cash Office/Customer Service Desk Associate | Clifton Park, NY | 06/11/2025 | $33,705 |
| Ans Advertising | Customer Service/Front Desk/Office | New York, NY | 06/10/2025 | $31,305 |
| Decatur | Customer Service/Front Desk | Decatur, GA | 06/06/2025 | $31,305 |
| Whole Foods | Customer Service Desk Team Member | Darien, CT | 05/29/2025 | $34,436 |
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