Best cities for a customer service director
The best cities for customer service directors are Portland, OR, Phoenix, AZ, and Madison, WI, based on factors like average salary and job availability per capita. Jobs and pay for customer service directors vary across the country, but we've determined the ten best cities for customer service directors in the U.S.
Whether you're starting your career as a customer service director or considering a move, this list of the best cities for customer service directors to live in will help you decide. These aren't just the best-paying cities for customer service directors. We also consider how easy it is to find work as a customer service director. While the absolute best city for customer service directors is Portland, OR, there are plenty of other great places to consider.
Keep reading to learn more about the best cities for customer service directors in 2024.
If you're looking for a customer service director job, here are five companies hiring now:
10 best cities for customer service directors in 2025
1. Portland, OR
Total customer service director jobs: 9 Average annual salary: $145,998 Lowest 10 percent warn: $99,000 Highest 10 percent earn: $213,000 Location quotient: 8.16 2. Phoenix, AZ
Total customer service director jobs: 17 Average annual salary: $134,421 Lowest 10 percent warn: $90,000 Highest 10 percent earn: $200,000 Location quotient: 8.41 3. Madison, WI
Total customer service director jobs: 4 Average annual salary: $128,066 Lowest 10 percent warn: $90,000 Highest 10 percent earn: $180,000 Location quotient: 6.80 4. El Paso, TX
Total customer service director jobs: 3 Average annual salary: $129,828 Lowest 10 percent warn: $86,000 Highest 10 percent earn: $194,000 Location quotient: 16.24 5. Minneapolis, MN
Total customer service director jobs: 5 Average annual salary: $147,763 Lowest 10 percent warn: $105,000 Highest 10 percent earn: $206,000 Location quotient: 4.09 6. Gilbert, AZ
Total customer service director jobs: 2 Average annual salary: $134,011 Lowest 10 percent warn: $89,000 Highest 10 percent earn: $200,000 Location quotient: 25.52 7. Saint Paul, MN
Total customer service director jobs: 2 Average annual salary: $147,820 Lowest 10 percent warn: $105,000 Highest 10 percent earn: $206,000 Location quotient: 3.22 8. Chicago, IL
Total customer service director jobs: 9 Average annual salary: $141,936 Lowest 10 percent warn: $100,000 Highest 10 percent earn: $201,000 Location quotient: 2.81 9. Tucson, AZ
Total customer service director jobs: 2 Average annual salary: $132,670 Lowest 10 percent warn: $88,000 Highest 10 percent earn: $199,000 Location quotient: 5.46 10. Seattle, WA
Total customer service director jobs: 6 Average annual salary: $166,748 Lowest 10 percent warn: $114,000 Highest 10 percent earn: $242,000 Location quotient: 2.19
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Best cities for customer service directors
- Portland, OR
- Phoenix, AZ
- Madison, WI
- El Paso, TX
- Minneapolis, MN
- Gilbert, AZ
- Saint Paul, MN
- Chicago, IL
- Tucson, AZ
- Seattle, WA
- (9 customer service director jobs)
- (17 customer service director jobs)
- (4 customer service director jobs)
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- (5 customer service director jobs)
- (2 customer service director jobs)
- (2 customer service director jobs)
- (9 customer service director jobs)
- (2 customer service director jobs)
- (6 customer service director jobs)
Detailed list of the best cities for a customer service director
| Rank | City | Average salary | Lowest 10% Earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | Portland, OR | $145,998 | $99,000 | 639,863 | 9 |
| 2 | Phoenix, AZ | $134,421 | $90,000 | 1,615,017 | 17 |
| 3 | Madison, WI | $128,066 | $90,000 | 252,551 | 4 |
| 4 | El Paso, TX | $129,828 | $86,000 | 683,080 | 3 |
| 5 | Minneapolis, MN | $147,763 | $105,000 | 413,651 | 5 |
| 6 | Gilbert, AZ | $134,011 | $89,000 | 237,133 | 2 |
| 7 | Saint Paul, MN | $147,820 | $105,000 | 302,398 | 2 |
| 8 | Chicago, IL | $141,936 | $100,000 | 2,704,958 | 9 |
| 9 | Tucson, AZ | $132,670 | $88,000 | 530,706 | 2 |
| 10 | Seattle, WA | $166,748 | $114,000 | 704,352 | 6 |
| 11 | Raleigh, NC | $124,520 | $87,000 | 458,880 | 6 |
| 12 | Washington, DC | $188,288 | $132,000 | 681,170 | 3 |
| 13 | Columbus, OH | $122,667 | $86,000 | 860,090 | 3 |
| 14 | Nashville, TN | $117,059 | $81,000 | 660,388 | 4 |
| 15 | Fremont, CA | $158,042 | $107,000 | 233,136 | 2 |
| 16 | Cleveland, OH | $124,249 | $87,000 | 385,809 | - |
| 17 | San Antonio, TX | $126,631 | $83,000 | 1,492,510 | 3 |
| 18 | Durham, NC | $124,511 | $87,000 | 263,016 | 2 |
| 19 | Sacramento, CA | $157,808 | $107,000 | 495,234 | 2 |
| 20 | Jersey City, NJ | $151,855 | $106,000 | 264,152 | - |
| 21 | Toledo, OH | $122,921 | $86,000 | 278,508 | - |
| 22 | Newark, NJ | $151,820 | $106,000 | 281,764 | - |
| 23 | Milwaukee, WI | $129,047 | $91,000 | 595,047 | - |
| 24 | San Francisco, CA | $158,574 | $107,000 | 870,887 | 6 |
| 25 | Glendale, AZ | $134,462 | $90,000 | 245,895 | - |
| 26 | Detroit, MI | $121,108 | $85,000 | 672,795 | 2 |
| 27 | Boston, MA | $142,390 | $100,000 | 673,184 | 4 |
| 28 | Anchorage, AK | $141,953 | $102,000 | 298,192 | - |
| 29 | Scottsdale, AZ | $134,346 | $90,000 | 246,645 | - |
| 30 | Chandler, AZ | $134,068 | $89,000 | 247,477 | - |
| 31 | Mesa, AZ | $134,055 | $89,000 | 484,587 | - |
| 32 | Cincinnati, OH | $121,717 | $85,000 | 298,800 | - |
| 33 | Albuquerque, NM | $127,679 | $86,000 | 559,277 | - |
| 34 | Oakland, CA | $158,367 | $107,000 | 420,005 | - |
| 35 | Austin, TX | $126,676 | $84,000 | 947,890 | 3 |
| 36 | Lubbock, TX | $127,846 | $86,000 | 252,506 | - |
| 37 | San Jose, CA | $157,874 | $106,000 | 1,025,350 | 1 |
| 38 | Dallas, TX | $124,756 | $84,000 | 1,317,929 | 5 |
| 39 | Stockton, CA | $157,528 | $106,000 | 307,072 | - |
| 40 | Colorado Springs, CO | $127,213 | $88,000 | 465,101 | 9 |
| 41 | Houston, TX | $125,957 | $83,000 | 2,303,482 | 3 |
| 42 | Buffalo, NY | $140,073 | $98,000 | 256,902 | 2 |
| 43 | Wichita, KS | $114,414 | $79,000 | 389,902 | 2 |
| 44 | Los Angeles, CA | $151,414 | $101,000 | 3,976,322 | 8 |
| 45 | Greensboro, NC | $124,046 | $87,000 | 287,027 | - |
| 46 | Winston-Salem, NC | $123,840 | $87,000 | 242,203 | - |
| 47 | Fresno, CA | $155,721 | $105,000 | 522,053 | - |
| 48 | Plano, TX | $124,230 | $84,000 | 286,057 | 2 |
| 49 | Fort Worth, TX | $125,184 | $84,000 | 854,113 | - |
| 50 | Laredo, TX | $125,497 | $81,000 | 257,156 | - |
Highest paying cities for customer service directors
| Rank | City | Avg. customer service director salary |
|---|---|---|
| 1 | Olympia, WA | $167,834 |
| 2 | San Francisco, CA | $158,574 |
| 3 | Minneapolis, MN | $147,763 |
| 4 | Portland, OR | $145,998 |
| 5 | Boston, MA | $142,390 |
| 6 | Glenview, IL | $141,944 |
| 7 | Albany, NY | $141,599 |
| 8 | Phoenix, AZ | $134,421 |
| 9 | Austin, TX | $126,676 |
| 10 | Columbia, MD | $126,448 |
| 11 | Denver, CO | $126,014 |
| 12 | Raleigh, NC | $124,520 |
| 13 | Cleveland, OH | $124,249 |
| 14 | Hartford, CT | $121,541 |
| 15 | Lansing, MI | $120,394 |
| 16 | Atlanta, GA | $120,100 |
| 17 | Richmond, VA | $118,856 |
| 18 | Springfield, MO | $118,112 |
| 19 | Columbia, SC | $116,651 |
| 20 | Orlando, FL | $109,954 |
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Updated January 8, 2025