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What is a customer service engineer lead and how to become one

Updated January 8, 2025
3 min read
There is more than meets the eye when it comes to being a customer service engineer lead. For example, did you know that they make an average of $51.54 an hour? That's $107,208 a year! Between 2018 and 2028, the career is expected to grow 2% and produce 6,400 job opportunities across the U.S.
ScoreCustomer Service Engineer LeadUS Average
Salary
7.8

Avg. Salary $107,208

Avg. Salary $59,228

Stability level
7.4

Growth rate 2%

Growth rate 0.3%

Diversity
6.4
Race

American Indian and Alaska Native 0.11%

Asian 10.62%

Black or African American 3.47%

Hispanic or Latino 9.62%

Unknown 4.62%

White 71.56%

Gender

female 8.51%

male 91.49%

Age - 39
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 39
Stress level
7.4

Stress level is high

7.1 - high

Complexity level
8.6

Complexity level is advanced

7 - challenging

Work life balance
5.1

Work life balance is fair

6.4 - fair

Key steps to become a customer service engineer lead

  1. Explore customer service engineer lead education requirements

    Most common customer service engineer lead degrees

    Bachelor's

    57.7 %

    Associate

    25.0 %

    Master's

    7.7 %
  2. Start to develop specific customer service engineer lead skills

    SkillsPercentages
    Customer Service16.34%
    Customer Problems10.75%
    Product Design7.88%
    Customer Issues7.84%
    Troubleshoot7.82%
  3. Complete relevant customer service engineer lead training and internships

    Accountants spend an average of 1-2 years on post-employment, on-the-job training. New customer service engineers lead learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a customer service engineer lead based on U.S. Bureau of Labor Statistics data and data from real customer service engineer lead resumes.
  4. Research customer service engineer lead duties and responsibilities

    • Accomplish QA of inspector worksheets during shipboard inspection, and generate certification report for government approval.
    • Install and back up software for ATM's, and monitor as well as troubleshoot communication problems.
    • Develop system error log reporting procedures and write UNIX scripts to monitor systems and retrieve information.
    • Propose and implement an architecture with significantly improve availability characteristics.
  5. Apply for customer service engineer lead jobs

    Now it's time to start searching for a customer service engineer lead job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first customer service engineer lead job

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Average customer service engineer lead salary

The average customer service engineer lead salary in the United States is $107,208 per year or $52 per hour. Customer service engineer lead salaries range between $82,000 and $139,000 per year.

Average customer service engineer lead salary
$107,208 Yearly
$51.54 hourly

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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