Average Salary
$95,504
Average Salary
Job Growth Rate
4%
Job Growth Rate
Job Openings
132,679
Job Openings

Customer Service Engineer Lead Careers

There is more than meets the eye when it comes to being a customer service engineer lead. For example, did you know that they make an average of $45.92 an hour? That's $95,504 a year!

Between 2018 and 2028, the career is expected to grow 4% and produce 12,800 job opportunities across the U.S.

What Does a Customer Service Engineer Lead Do

There are certain skills that many customer service engineers lead have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed creativity, listening skills and mechanical skills.

When it comes to the most important skills required to be a customer service engineer lead, we found that a lot of resumes listed 24.2% of customer service engineers lead included customer service, while 12.3% of resumes included technical support, and 10.7% of resumes included customer problems. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the customer service engineer lead job title. But what industry to start with? Most customer service engineers lead actually find jobs in the technology and manufacturing industries.

How To Become a Customer Service Engineer Lead

If you're interested in becoming a customer service engineer lead, one of the first things to consider is how much education you need. We've determined that 57.7% of customer service engineers lead have a bachelor's degree. In terms of higher education levels, we found that 7.7% of customer service engineers lead have master's degrees. Even though most customer service engineers lead have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a customer service engineer lead. When we researched the most common majors for a customer service engineer lead, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on customer service engineer lead resumes include master's degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a customer service engineer lead. In fact, many customer service engineer lead jobs require experience in a role such as field service technician. Meanwhile, many customer service engineers lead also have previous career experience in roles such as electronics technician or customer service senior engineer.

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Average Salary
$95,504
Average Salary
Job Growth Rate
4%
Job Growth Rate
Job Openings
132,679
Job Openings

Average Salary for a Customer Service Engineer Lead

Customer Service Engineers Lead in America make an average salary of $95,504 per year or $46 per hour. The top 10 percent makes over $123,000 per year, while the bottom 10 percent under $73,000 per year.
Average Salary
$95,504
Find Your Salary Estimate
How much should you be earning as an Architect? Use Zippia's Salary Calculator to get an estimation of how much you should be earning.

Recently Added Salaries

CompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Lead Customer Service Engineer
GE Energy Management Services, Inc.
05/30/2014
$101,20005/30/2014
Lead Customer Service Engineer
General Electric Company
07/07/2011
$88,90007/07/2011
Lead Customer Service Engineer
General Electric Company
05/23/2011
$93,80005/23/2011

Calculate your salary

Use Zippia's Salary Calculator to see how your pay matches up.

Customer Service Engineer Lead Demographics

Gender

male

84.6 %

female

9.9 %

unknown

5.5 %

Ethnicity

White

76.9 %

Asian

9.1 %

Hispanic or Latino

8.7 %

Foreign Languages Spoken

Spanish

50.0 %

Mandarin

16.7 %

Portuguese

16.7 %
Show More Customer Service Engineer Lead Demographics

Customer Service Engineer Lead Education

Degrees

Bachelors

57.7 %

Associate

25.0 %

Masters

7.7 %

Top Colleges for Customer Service Engineer Leads

1. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

2. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

3. Georgia Institute of Technology

Atlanta, GA • Private

In-State Tuition
$12,424
Enrollment
15,201

4. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

5. Pennsylvania State University

University Park, PA • Private

In-State Tuition
$18,454
Enrollment
40,108

6. Michigan Technological University

Houghton, MI • Private

In-State Tuition
$15,646
Enrollment
5,736

7. Cornell University

Ithaca, NY • Private

In-State Tuition
$55,188
Enrollment
15,105

8. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

9. Columbia University in the City of New York

New York, NY • Private

In-State Tuition
$59,430
Enrollment
8,216

10. University of Nebraska - Lincoln

Lincoln, NE • Private

In-State Tuition
$9,242
Enrollment
20,592
Show More Customer Service Engineer Lead Education Requirements

Online Courses For Customer Service Engineer Lead That You May Like

Managing Customer Service
ed2go

Become indispensable to any organization by understanding how to identify and meet customer needs...

Start Improving Customer Service
udemy
4.1
(2,025)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

Customer Service Mastery: Delight Every Customer
udemy
4.6
(9,621)

Master Customer Service using this practical customer care course...

See more
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Top Skills For a Customer Service Engineer Lead

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 24.2% of customer service engineers lead listed customer service on their resume, but soft skills such as creativity and listening skills are important as well.

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Top Customer Service Engineer Lead Employers

1. General Electric
4.7
Avg. Salary: 
$104,479
Customer Service Engineer Leads Hired: 
4+
2. Collins Aerospace
4.8
Avg. Salary: 
$98,794
Customer Service Engineer Leads Hired: 
4+
3. Applied Materials
4.8
Avg. Salary: 
$73,273
Customer Service Engineer Leads Hired: 
3+
4. Xerox
4.7
Avg. Salary: 
$100,731
Customer Service Engineer Leads Hired: 
2+
5. IBM
4.8
Avg. Salary: 
$90,990
Customer Service Engineer Leads Hired: 
2+
6. Bell and Howell
4.6
Avg. Salary: 
$87,472
Customer Service Engineer Leads Hired: 
2+

Customer Service Engineer Lead Videos

Updated August 18, 2021