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Best states for a customer service expert
- Rank 1 - 10
- 11 - 20
- 21 - 30
- 31 - 40
- 41 - 51
It seems like customer service experts are becoming more and more common across America. But working conditions and demand for customer service experts aren't the same everywhere in the U.S. Our research shows that Ohio is the best state in the country for customer service experts.
The median salary for customer service experts in Ohio is $80,728. Compare that to the median salary in South Dakota of $39,914, which ranked worst for customer service experts, and you can see how your location is important for your career.Ohio is the best state, and Pacifica is the city with the highest pay for customer service experts.
10 best states for customer service experts in 2026
1. Ohio
Total customer service expert jobs: 5,236 Average annual salary: $80,728 Lowest 10 percent earn: $40,000 Highest 10 percent earn: $159,000 Location Quotient: 1.19
2. New Hampshire
Total customer service expert jobs: 806 Average annual salary: $91,086 Lowest 10 percent earn: $50,000 Highest 10 percent earn: $162,000 Location Quotient: 1.07
3. Pennsylvania
Total customer service expert jobs: 4,683 Average annual salary: $94,992 Lowest 10 percent earn: $51,000 Highest 10 percent earn: $174,000 Location Quotient: 0.94
4. Rhode Island
Total customer service expert jobs: 481 Average annual salary: $95,486 Lowest 10 percent earn: $53,000 Highest 10 percent earn: $169,000 Location Quotient: 0.92
5. Texas
Total customer service expert jobs: 9,873 Average annual salary: $80,147 Lowest 10 percent earn: $40,000 Highest 10 percent earn: $159,000 Location Quotient: 1.14
6. New Jersey
Total customer service expert jobs: 3,153 Average annual salary: $98,902 Lowest 10 percent earn: $55,000 Highest 10 percent earn: $177,000 Location Quotient: 0.92
7. Arizona
Total customer service expert jobs: 3,118 Average annual salary: $77,958 Lowest 10 percent earn: $39,000 Highest 10 percent earn: $154,000 Location Quotient: 1.24
8. Massachusetts
Total customer service expert jobs: 3,053 Average annual salary: $103,715 Lowest 10 percent earn: $59,000 Highest 10 percent earn: $181,000 Location Quotient: 0.77
9. California
Total customer service expert jobs: 9,431 Average annual salary: $108,323 Lowest 10 percent earn: $59,000 Highest 10 percent earn: $198,000 Location Quotient: 0.75
10. Connecticut
Total customer service expert jobs: 1,281 Average annual salary: $89,855 Lowest 10 percent earn: $49,000 Highest 10 percent earn: $162,000 Location Quotient: 0.9
Customer service expert jobsNear Columbus, OH
How Zippia determines the best states to be a customer service expert
You can read about how the best state rankings are calculated here.
Detailed list of the best states for a customer service expert
| Rank | State | Average salary | Lowest 10% earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | Ohio | $80,728 | $40,000 | 11,658,609 | 5,236 |
| 2 | New Hampshire | $91,086 | $50,000 | 1,342,795 | 806 |
| 3 | Pennsylvania | $94,992 | $51,000 | 12,805,537 | 4,683 |
| 4 | Rhode Island | $95,486 | $53,000 | 1,059,639 | 481 |
| 5 | Texas | $80,147 | $40,000 | 28,304,596 | 9,873 |
| 6 | New Jersey | $98,902 | $55,000 | 9,005,644 | 3,153 |
| 7 | Arizona | $77,958 | $39,000 | 7,016,270 | 3,118 |
| 8 | Massachusetts | $103,715 | $59,000 | 6,859,819 | 3,053 |
| 9 | California | $108,323 | $59,000 | 39,536,653 | 9,431 |
| 10 | Connecticut | $89,855 | $49,000 | 3,588,184 | 1,281 |
| 11 | Delaware | $85,905 | $45,000 | 961,939 | 493 |
| 12 | District of Columbia | $103,606 | $56,000 | 693,972 | 343 |
| 13 | New York | $86,938 | $47,000 | 19,849,399 | 4,851 |
| 14 | Virginia | $77,990 | $39,000 | 8,470,020 | 3,889 |
| 15 | Vermont | $79,647 | $43,000 | 623,657 | 299 |
| 16 | Illinois | $69,118 | $34,000 | 12,802,023 | 5,503 |
| 17 | Nevada | $66,696 | $32,000 | 2,998,039 | 986 |
| 18 | Hawaii | $82,070 | $50,000 | 1,427,538 | 334 |
| 19 | Louisiana | $61,320 | $29,000 | 4,684,333 | 1,680 |
| 20 | Utah | $64,572 | $32,000 | 3,101,833 | 1,477 |
| 21 | Michigan | $61,229 | $29,000 | 9,962,311 | 3,725 |
| 22 | Washington | $77,834 | $40,000 | 7,405,743 | 2,234 |
| 23 | New Mexico | $61,338 | $29,000 | 2,088,070 | 1,003 |
| 24 | Maine | $59,859 | $32,000 | 1,335,907 | 890 |
| 25 | Minnesota | $65,345 | $33,000 | 5,576,606 | 3,060 |
| 26 | North Carolina | $61,277 | $29,000 | 10,273,419 | 4,572 |
| 27 | Indiana | $60,531 | $29,000 | 6,666,818 | 3,128 |
| 28 | Alaska | $74,781 | $41,000 | 739,795 | 251 |
| 29 | South Carolina | $60,504 | $29,000 | 5,024,369 | 2,234 |
| 30 | Maryland | $75,392 | $38,000 | 6,052,177 | 2,199 |
| 31 | West Virginia | $61,347 | $29,000 | 1,815,857 | 538 |
| 32 | Florida | $56,094 | $27,000 | 20,984,400 | 7,989 |
| 33 | Oregon | $67,066 | $33,000 | 4,142,776 | 1,354 |
| 34 | Alabama | $54,337 | $26,000 | 4,874,747 | 2,143 |
| 35 | Oklahoma | $49,567 | $24,000 | 3,930,864 | 1,695 |
| 36 | Georgia | $55,334 | $27,000 | 10,429,379 | 4,305 |
| 37 | Wisconsin | $54,923 | $26,000 | 5,795,483 | 2,341 |
| 38 | Idaho | $52,610 | $26,000 | 1,716,943 | 781 |
| 39 | Tennessee | $48,288 | $23,000 | 6,715,984 | 3,041 |
| 40 | Kentucky | $47,466 | $23,000 | 4,454,189 | 2,133 |
| 41 | Arkansas | $54,460 | $27,000 | 3,004,279 | 1,028 |
| 42 | Kansas | $47,718 | $24,000 | 2,913,123 | 1,445 |
| 43 | Mississippi | $41,858 | $20,000 | 2,984,100 | 1,262 |
| 44 | Missouri | $49,151 | $24,000 | 6,113,532 | 2,698 |
| 45 | Wyoming | $47,802 | $25,000 | 579,315 | 265 |
| 46 | Iowa | $49,739 | $25,000 | 3,145,711 | 1,355 |
| 47 | North Dakota | $49,683 | $26,000 | 755,393 | 303 |
| 48 | Montana | $48,361 | $26,000 | 1,050,493 | 433 |
| 49 | Colorado | $44,837 | $23,000 | 5,607,154 | 2,314 |
| 50 | Nebraska | $44,774 | $23,000 | 1,920,076 | 653 |
| 51 | South Dakota | $39,914 | $20,000 | 869,666 | 295 |
Highest paying states for customer service experts
| Rank | State | Avg. Customer Service Expert Salary |
|---|---|---|
| 1 | Ohio | $80,728 |
| 2 | New Hampshire | $91,086 |
| 3 | Pennsylvania | $94,992 |
| 4 | Rhode Island | $95,486 |
| 5 | Texas | $80,147 |
| 6 | New Jersey | $98,902 |
| 7 | Arizona | $77,958 |
| 8 | Massachusetts | $103,715 |
| 9 | California | $108,323 |
| 10 | Connecticut | $89,855 |
| 11 | Delaware | $85,905 |
| 12 | District of Columbia | $103,606 |
| 13 | New York | $86,938 |
| 14 | Virginia | $77,990 |
| 15 | Vermont | $79,647 |
| 16 | Illinois | $69,118 |
| 17 | Nevada | $66,696 |
| 18 | Hawaii | $82,070 |
| 19 | Louisiana | $61,320 |
| 20 | Utah | $64,572 |
| 21 | Michigan | $61,229 |
| 22 | Washington | $77,834 |
| 23 | New Mexico | $61,338 |
| 24 | Maine | $59,859 |
| 25 | Minnesota | $65,345 |
| 26 | North Carolina | $61,277 |
| 27 | Indiana | $60,531 |
| 28 | Alaska | $74,781 |
| 29 | South Carolina | $60,504 |
| 30 | Maryland | $75,392 |
| 31 | West Virginia | $61,347 |
| 32 | Florida | $56,094 |
| 33 | Oregon | $67,066 |
| 34 | Alabama | $54,337 |
| 35 | Oklahoma | $49,567 |
| 36 | Georgia | $55,334 |
| 37 | Wisconsin | $54,923 |
| 38 | Idaho | $52,610 |
| 39 | Tennessee | $48,288 |
| 40 | Kentucky | $47,466 |
| 41 | Arkansas | $54,460 |
| 42 | Kansas | $47,718 |
| 43 | Mississippi | $41,858 |
| 44 | Missouri | $49,151 |
| 45 | Wyoming | $47,802 |
| 46 | Iowa | $49,739 |
| 47 | North Dakota | $49,683 |
| 48 | Montana | $48,361 |
| 49 | Colorado | $44,837 |
| 50 | Nebraska | $44,774 |
| 51 | South Dakota | $39,914 |
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Updated January 8, 2025