"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: Customer Support, CustomerService, Collection Representative
Location: Columbus, OH 43219, USA
Duration: 06+ Months (Conversion to full time)
Pay range: $18-19.17/hr.
Job Description:
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts.
Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Ability to contribute in a fast paced, team-oriented environment.
Aptitude to multi-task and adjust quickly to change in a busy financial service center
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
$18-19.2 hourly 1d ago
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Customer Service Representative
Russell Tobin 4.1
Columbus, OH
Call Center Representative
Contract: 6-12 months (with potential extension)
Pay: $19.16/hour
About the Opportunity:
Start your career with an exciting role in client support! Begin with remote training for 4-5 weeks to get up to speed from the comfort of your home. Once training is complete, transition to full-time in-office work, gaining hands-on experience and building strong connections with your team. After six months, enjoy a hybrid schedule with 3 in-office days and 2 remote days, giving you flexibility and balance.
What You'll Do:
Provide top-notch support to clients via incoming calls, resolving inquiries quickly and accurately.
Assist clients with Cash Management solutions, online account access, mobile app guidance, and general financial questions.
Deliver exceptional service while meeting key performance goals in a fast-paced, collaborative environment.
Adapt to changes, manage multiple priorities, and thrive as part of a high-performing team.
Why Join Us:
Gain hands-on experience in financial services and client support.
Collaborate with a supportive, team-oriented environment.
Enjoy a flexible schedule after your initial training period.
Ready to Start?
Take the next step in your career-apply today and become a valued member of our team!
$19.2 hourly 4d ago
Customer service/work from home agents
B&C Call Center Solutions 4.2
Columbus, OH
We are currently looking to fill several positions for work from home customerservice agents and appointment setters for several different companies that we are currently servicing in the areas of customerservice, order support, sales,appointment setting, consulting services,and technical support. Also we are looking for a few good Licensed insurance agents that would be interested in joining our virtual work from home insurance agency, if your not licensed, we have a virtual training class that will be starting on 10/14/2013, we would pay for you to take the required courses but you would be responsible to pay to tae the state licensing exam....if interested please submit your resume to the link provided and some one from Human Resurces will be contacting you soon.
Full or part time between the hours of 8:00 am and 12:30am Monday Though Friday
Weekend staff is also being hired at this time between the hours of 10:30am and 9:30pm
Full benefits for full time and part time after a period of 30 days.
W2 employee
Starting wage is 9.50 per hour and after 30 days get a raise up to between 11.50 and 14.25 per hour depending on your skill sets that are given to you on a weekly basis.
What are you waiting for?....Come on and apply to work for the best work from home call-center in the United States.
Respond Today
$25k-32k yearly est. 60d+ ago
Customer Service Professional - Start a new career today
Dev 4.2
Columbus, OH
Spectrum
Job DescriptionAt A Glance
Full-time entry-level to mid-level customerservice role troubleshooting and resolving customer technical cable and video service issues, including repair, billing, and accounts.
Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Internet/Voice Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions.
Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more.
Are you ready for something new?
No matter your background, our training program can put you ahead of the curve on all the latest internet and phone technology. We'll help you develop the skills to be comfortable, positive, and adaptable while troubleshooting all kinds of technical issues. Your dedication and resourcefulness, paired with the strength of our products and services, keep services flowing and customers satisfied. Your attention to detail will be essential as you note actions taken and record customerservice histories in full. All of this helps to create and maintain positive customer experiences. If you're ready to grow your skills, this is a role with a lot of potential.
What is the Internet/Voice Repair Representative role?
It's about building relationships and turning the knowledge you gain in training into customerservice wins. Internet/Voice Representatives make a real difference to customers and the company, providing over-the-phone internet and phone support and repair services to keep people connected. You will have advanced diagnostic tools to help you address technical inquiries and get services running smoothly, talking customers through fixes you can make together. If an issue calls for extra attention, bring in additional internal support and field technicians to get things back on track. Understanding the products and your customers' sense of urgency will help you create a satisfying customer experience.
$24k-31k yearly est. 60d+ ago
Associate Client Advocate - Midwest Region
Willis Towers Watson
Columbus, OH
WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas - the dynamic formula that drives business performance. Together, we unlock potential. Learn more at wtwco.com.
Description
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal delivery activities. The ACA is responsible for supporting client relationships, strategy development, and execution at the insurance program level. This role works in conjunction with a Producer and Client Advocate within our Retail & Distribution Industry Vertical Division (IVD).
The Associate Client Advocate (ACA) owns client service activities and client engagement in those activities through daily coordination with an assigned Client Specialist in our Global Service Delivery (GSD) Team. The ACA is the primary point of contact for providing all service, escalation, and placement to meet the client's insurance and risk management needs. The ACA has a strong connection to the client's business with a fundamental understanding of its industry and aids in opportunities to maximize the profitability of existing clients by supporting new business efforts.
The primary responsibility of the Associate Client Advocate is to provide an exceptional client experience, with a primary focus on direct client engagement and retention of that business. This includes engaging with sales and broking to understand marketplace changes, design and deliver client presentations/proposals, assist and respond to defensive RFPs, and attend oral presentations where required.
As an ACA you are expected to have:
* Basic negotiation skills and demonstrated experience
* Basic account management skills and demonstrated experience
* Basic project management skills and demonstrated experience
* Strong presentation skills
* Ability to adapt to change
* Solid organization skills
* Ability to mentor a Client Specialist colleague
As an ACA you have the potential to serve as a mentor to other ACAs, a partner/ team member for others within your IVD, or an ACA Leader.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
The Role
* Retains existing book of business, develops, and strengthens client relationships
* Identifies, engages, and integrates delivery of all WTW internal resources to deliver an exceptional client experience
* Provides direct or supporting strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice, and industry groups.
* Recommend appropriate solutions throughout the policy term (including acquisition due diligence)
* Maximizes the profitability of the client account & drives retention of that business
* In collaboration with the Client Advocate, actively expands existing client relationships and supports new business prospecting
* Collaborates with client teams during Internal and External Strategy Meetings
* Engages with sales and broking to understand marketplace changes
* Supports the fee/compensation agreement and overall client invoicing processes
* Supports defensive RFP responses
* Aids in the design and delivery of full client presentations/proposals, client advocacy reports, client service plans and schedules
* Coordinates the renewal process to establish and implement the client-specific renewal strategy, collaborates with WTW resources and industry groups to develop and deliver renewal to clients
* Ensures all policy requirements (legal, regulatory & compliance) are met
* Client-level coordination & management of all service delivery (GSD)
* Engage Service Liaisons (Subject Matter Expert or Client Operations Specialist) on escalations
* Gather and receive all client information working in collaboration with the Client Specialist
* Responsible for coordination of all service delivery activities such as audits, completing second pair of eyes review on policies, resolving all accounting issues, managing aged receivables and bad debt, surplus lines affidavits, issuance of client invoicing and certificates of insurance and auto identification cards
Qualifications
The Requirements
* Targeted 5+ years of commercial Property & Casualty insurance knowledge/experience in a client-facing role, or demonstrated capabilities to complete role responsibilities
* Able to apply knowledge of coverage forms in the analysis of program design, the identification of coverage gaps, and ongoing coverage consultation
* Depending on the complexity of accountability to understand, interpret, analyze, and/or present analytical models
* Relationship Management skills: ability to leverage internal and external relationships to bring WTW resources and assets tailored to client needs
* Negotiation skills - the ability to drive conflict resolution and secure concessions without damaging relationships.
* Business Acumen; knowledge of strategy, tactics, and solutions for the client, and/or in the marketplace
* Knowledge of commercial insurance renewal end-to-end process, steps and owners
* Excellent verbal and written communication skills; group presentation skills, ability to drive complex/technical conversations
* Daily management of work assignments, mentoring, and collaboration with a Client Specialist
* Receptive to feedback; critical thinking and problem-solving skills, high adaptability
* Supports Client Advocate (CA) in advocating for change. Provides encouragement, takes control of client deliverables, and team projects, leads key delivery areas, collaborates with internal/external stakeholders, and provides clear guidance to ensure others fulfill roles effectively
* Strong project management skills: Support the CA in end-to-end oversight of large, complex, ambiguous, or multi-dimensional projects
* Proficient Microsoft Office skills and familiarity with other relevant online tools
* Must achieve and maintain an active insurance broker's P&C license, and complete various continuing education activities as needed
* Insurance industry designations preferred but not required (CPCU, ARM, CIC, CRIS, CRM)
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
Compensation and Benefits
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation.
Compensation
The base salary compensation range being offered for this role is $90,000-$120,000 USD per year.
This role is also eligible for an annual short-term incentive bonus.
Company Benefits
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
* Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
* Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)
* Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
EOE, including disability/vets
$90k-120k yearly 30d ago
Associate Client Advocate - Midwest Region
WTW
Columbus, OH
** WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas - the dynamic formula that drives business performance. Together, we unlock potential. Learn more at **wtwco.com** .
**Description**
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal delivery activities. The ACA is responsible for supporting client relationships, strategy development, and execution at the insurance program level. This role works in conjunction with a Producer and Client Advocate within our Retail & Distribution Industry Vertical Division (IVD).
The Associate Client Advocate (ACA) owns client service activities and client engagement in those activities through daily coordination with an assigned Client Specialist in our Global Service Delivery (GSD) Team. The ACA is the primary point of contact for providing all service, escalation, and placement to meet the client's insurance and risk management needs. The ACA has a strong connection to the client's business with a fundamental understanding of its industry and aids in opportunities to maximize the profitability of existing clients by supporting new business efforts.
The primary responsibility of the Associate Client Advocate is to provide an exceptional client experience, with a primary focus on direct client engagement and retention of that business. This includes engaging with sales and broking to understand marketplace changes, design and deliver client presentations/proposals, assist and respond to defensive RFPs, and attend oral presentations where required.
As an ACA you are expected to have:
+ Basic negotiation skills and demonstrated experience
+ Basic account management skills and demonstrated experience
+ Basic project management skills and demonstrated experience
+ Strong presentation skills
+ Ability to adapt to change
+ Solid organization skills
+ Ability to mentor a Client Specialist colleague
As an ACA you have the potential to serve as a mentor to other ACAs, a partner/ team member for others within your IVD, or an ACA Leader.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
**The Role**
+ Retains existing book of business, develops, and strengthens client relationships
+ Identifies, engages, and integrates delivery of all WTW internal resources to deliver an exceptional client experience
+ Provides direct or supporting strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice, and industry groups.
+ Recommend appropriate solutions throughout the policy term (including acquisition due diligence)
+ Maximizes the profitability of the client account & drives retention of that business
+ In collaboration with the Client Advocate, actively expands existing client relationships and supports new business prospecting
+ Collaborates with client teams during Internal and External Strategy Meetings
+ Engages with sales and broking to understand marketplace changes
+ Supports the fee/compensation agreement and overall client invoicing processes
+ Supports defensive RFP responses
+ Aids in the design and delivery of full client presentations/proposals, client advocacy reports, client service plans and schedules
+ Coordinates the renewal process to establish and implement the client-specific renewal strategy, collaborates with WTW resources and industry groups to develop and deliver renewal to clients
+ Ensures all policy requirements (legal, regulatory & compliance) are met
+ Client-level coordination & management of all service delivery (GSD)
+ Engage Service Liaisons (Subject Matter Expert or Client Operations Specialist) on escalations
+ Gather and receive all client information working in collaboration with the Client Specialist
+ Responsible for coordination of all service delivery activities such as audits, completing second pair of eyes review on policies, resolving all accounting issues, managing aged receivables and bad debt, surplus lines affidavits, issuance of client invoicing and certificates of insurance and auto identification cards
**Qualifications**
**The Requirements**
+ Targeted 5+ years of commercial Property & Casualty insurance knowledge/experience in a client-facing role, or demonstrated capabilities to complete role responsibilities
+ Able to apply knowledge of coverage forms in the analysis of program design, the identification of coverage gaps, and ongoing coverage consultation
+ Depending on the complexity of accountability to understand, interpret, analyze, and/or present analytical models
+ Relationship Management skills: ability to leverage internal and external relationships to bring WTW resources and assets tailored to client needs
+ Negotiation skills - the ability to drive conflict resolution and secure concessions without damaging relationships.
+ Business Acumen; knowledge of strategy, tactics, and solutions for the client, and/or in the marketplace
+ Knowledge of commercial insurance renewal end-to-end process, steps and owners
+ Excellent verbal and written communication skills; group presentation skills, ability to drive complex/technical conversations
+ Daily management of work assignments, mentoring, and collaboration with a Client Specialist
+ Receptive to feedback; critical thinking and problem-solving skills, high adaptability
+ Supports Client Advocate (CA) in advocating for change. Provides encouragement, takes control of client deliverables, and team projects, leads key delivery areas, collaborates with internal/external stakeholders, and provides clear guidance to ensure others fulfill roles effectively
+ Strong project management skills: Support the CA in end-to-end oversight of large, complex, ambiguous, or multi-dimensional projects
+ Proficient Microsoft Office skills and familiarity with other relevant online tools
+ Must achieve and maintain an active insurance broker's P&C license, and complete various continuing education activities as needed
+ Insurance industry designations preferred but not required (CPCU, ARM, CIC, CRIS, CRM)
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
**Compensation and Benefits**
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation.
**Compensation**
The base salary compensation range being offered for this role is $90,000-$120,000 USD per year.
This role is also eligible for an annual short-term incentive bonus.
**Company Benefits**
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
+ **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
+ **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (*********************************************************************************************************** ( _Washington State only_ )
+ **Retirement Benefits:** Contributory Pension Plan and Savings Plan (401k).
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
**EOE, including disability/vets**
$90k-120k yearly 60d+ ago
Client Success Associate
Arrive Logistics 3.5
Columbus, OH
Who We Are Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We're committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today!
Who We Want
This role will focus on mastering the basics of what it takes to deliver Operational Excellence. As a Client Success Associate, you will be responsible for the daily operations of existing and new client accounts brought on by our sales team. You will focus on load building, scheduling appointments, tracking shipments while providing timely updates internally and externally, and closing out loads. You will work on mastering these skills, and work to develop other tasks to continue building your skill set within Client Success. You must be detail and process oriented, customer obsessed, efficient, proactive, solutions driven, and comfortable with effectively performing operational duties independently, as well as working collaboratively across our different departments.
What You'll Do
* Manage load board on a daily basis, which includes detailed data entry in load building and scheduling, tracking, reviewing available loads, and closing out loads to ensure overall execution
* Focus on accuracy and timeliness while building loads for our customer account(s)
* Obtain pickup and delivery appointments from the shippers and consignees within your customer's network
* Deliver effective and timely communication with Carrier reps and customer contacts when rescheduling pickups, deliveries, and while obtaining accurate tracking updates
* Communicate with customer contacts proactively when a shipment will be delayed
Developing Tasks
* Understand the Customer's committed lanes and when to accept or reject loads being tendered by the customer
* Establish a strong understanding and knowledge base of the industry, foundational skills, and of Arrive operations with a drive for continued educational opportunities
* Consistently working towards expanding your relationship with your customer contacts by delivering timely and professional communication
* Work with BD and Carrier counterparts to navigate issues that occur to provide best-in-class customerservice
* Determine how to maximize profitability with the freight that is available by looking at appointment times, flexibility, and other attributes that will get the best possible rate
* Prioritize exceptions by working with the Carrier team to provide timely updates to customers
* Proactively work with management to determine any potential concerns for aging for your customer
Qualifications
* Bachelor's degree in a relevant field of study preferred
* Proven demonstration of commitment and work ethic in a school or work setting
* Fast-paced and able to multitask in a high-pressure environment
* Polished communicator with exceptional interpersonal skills, both verbal & written
* Able to take verbal/written instruction and execute with confidence
* Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
* Invest in your future with our matching 401K program.
* Build relationships and find your home at Arrive through our Employee Resource Groups.
* Get recognized through our employee rewards program.
* Leave the suit and tie at home; our dress code is casual.
* Eat for free on Mondays and Fridays! Free breakfast on Mondays and lunch on Fridays!
* Work in the wonderful city of Columbus, OH - we are in a convenient location close to downtown and a bunch of great restaurants / breweries!
* Sweat it out using local gym discounts
* Maximize your wellness with free counseling sessions through our Employee Assistance Program
* Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
* Receive 100% paid parental leave when you become a new parent.
* Get paid to work with your friends through our Referral Program!
* Get relocation assistance! If you are not local to the area, we offer relocation packages.
Your Arrive Experience
When we say "award-winning culture," we mean it. We've been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we're not in it for the trophies. We're committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive's walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.
Notice:
To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact [email protected] for verification.
$48k-82k yearly est. 13d ago
Home Service Professional
Molly Maid
Gahanna, OH
As a House Service Professional, you are a key member of the team providing quality cleaning for our customers. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
You are self-motivated, dependable, and have a great attitude. This is hard work, but can be very rewarding for people who have pride in a job well done, like to help people, and like to stay moving.
Specific Responsibilities:
Perform professional residential cleaning services including mopping, vacuuming, dusting, sanitizing, wipe downs and other final touches
Communicate with customers and staff in a professional and courteous manner
Job Requirements:
Valid Driver's License
Positive Attitude
Team player who can work independently
Benefits: Benefits package varies by location.
We are actively interviewing for this position - Apply today and our hiring manager will follow-up!
When you put on a Molly Maid uniform, you become part of a family-a team of people committed to excellent customerservice and passionate about giving families the joy of a cleaned home and the relief from needing to do it themselves. Working for our franchise owners means they'll take care of you the way they take care of their own family and friends. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it's a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers.
*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
$26k-50k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Fastsigns 4.1
Columbus, OH
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS CustomerService Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customerservice in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$27k-33k yearly est. Auto-Apply 60d+ ago
Customer Service Advisor- 809
Tupeloms
Columbus, OH
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customerservice skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring CustomerService Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customerservice/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
**
Job Summary
The CustomerService Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customerservice or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customerservice and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
*
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
Full-time employees only
$28k-35k yearly est. 4h ago
Outpatient Service Specialist
Total Care Therapy 4.5
Dublin, OH
Total Care Therapy (TCT) is a therapist-owned organization providing Physical, Occupational, and Speech Therapy services. We are seeking an organized, detail-oriented Outpatient Service Specialist to support outpatient operations and ensure patient documentation and authorizations remain compliant and up to date.
Key Responsibilities
Track and submit Plans of Care (POCs) for physician signature
Upload and monitor signed POCs in Raintree EMR
Prepare, submit, and follow up on insurance authorizations
Coordinate scheduling while authorizations are pending
Ensure signed patient consents are received and compliant
Maintain accurate patient charts and documentation
Communicate with therapists, physician offices, DORs, and regional teams
Assist with additional outpatient administrative tasks as needed
Qualifications
Strong attention to detail and organization
Excellent written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Healthcare administration or insurance authorization experience preferred
EMR experience (Raintree a plus)
Schedule
Monday-Friday, in-office
Join a collaborative, supportive team where your work directly supports patient care and clinician success.
$41k-71k yearly est. Auto-Apply 5d ago
Dry cleaning assembly and customer service
Martinizing Dry Cleaning
Gahanna, OH
Martinizing's Dry cleaning looking for customerservice position. Part time position. Afternoons 2pm-7pm and occasional mornings. Able to be flexible with time of day to work
Call ************ for immediate inter
$27k-35k yearly est. Auto-Apply 60d+ ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Columbus, OH
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Columbus area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
$29k-40k yearly est. 60d+ ago
Lab Expeditor, Customer Service (Weekend Shift)
Zenni Optical 4.1
Obetz, OH
Who We Are
Born from a mission to make prescription eyewear affordable and accessible to everyone, Zenni Optical has been changing the way people see the world since 2003. With complete prescription pairs for adults and kids starting at under $10, we've grown into a global brand with over 51 million pairs of glasses sold - and counting!
Based in the San Francisco Bay Area, we're proud to be the Official Eyewear of the San Francisco 49ers, Boston Celtics, Monster Jam, Ghost Gaming, TSM, Major League Pickleball and more. We've also partnered with tastemakers and designers like Chase Stokes, Jrue Holiday, and George and Claire Kittle to bring our brand to life in bold, meaningful ways.
Innovation is at the heart of everything we do at Zenni - from our revolutionary EyeQLenzâ„¢ with Zenni ID Guardâ„¢ glasses to our cutting-edge VR Vision Screener, we're constantly exploring new ways to improve vision and enhance lives. For more information, please visit zenni.com/press.
Candidate safety is important to us. Please note that all official communication will only be sent ********************** addresses.
About the Role
This role is a critical part of Zenni's award-winning CustomerService team. The Lab Expeditor supports vital initiatives for a seamless customer engagement experience and champions the interests of Zenni customers by ensuring high-quality and consistent service. This person also serves as a liaison between the CustomerService department and the onsite Inspections team in Obetz, Ohio.
Shift Options: This position offers two shift schedules:
Tuesday-Saturday, 8:00 AM - 5:00 PM
Wednesday-Sunday, 8:00 AM - 5:00 PM
Please indicate your preferred shift and availability in your application.
Responsibilities:
Resolve customer issues identified by the lab. The resolution includes but is not limited to self-resolution through research and/or direct customer contact.
Identify process improvements relating to inspections.
Queue management of return to sender orders and inspections order
Collaborate with the shipping team on issues affecting customers and review orders with shipping issues where outreach and/or refund is needed.
Serve as the point of contact on the CustomerService team to address internal questions between our global CS team.
Collaborate with the inspections team on best practices for shipping and expediting orders.
Resolve escalations and maintain ongoing operational processes.
Proactively reach out via email and voice to customers for those who faced a negative experience during a service interaction.
Basic Qualifications:
Proficient in Google Suite and comfortable working with different technologies.
Ability to work on a weekend shift.
Strong aptitude for engaging with customers and providing service.
Excellent communication and interpersonal skills.
Strong problem-solving skills and ability to think creatively.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong attention to detail and organizational skills.
Ability to work independently and in a team environment.
Ability to build and maintain customer relationships (internal and external)
Preferred Qualifications:
Willingness to work rotational and weekend shifts as needed
U.S. Perks & Benefits:
Annual Bonus Program
Healthcare: 100% premiums covered for medical, dental, and vision for employees (50% for dependents)
Basic Life and AD&D with option for additional voluntary coverage
Short and long term disability coverage
401k with up to 4% match
EAP and Spring Health that gives you and dependents access to free therapy and coaching
Free access for you and your family to our digital wellness platform - Wellness Coach
Generous PTO in addition to our Week of Zen - the time between Christmas and New Year's to relax and recuperate
Fully Paid Parental Leave - 16 weeks for birthing and non-birthing parents
Family forming & fertility support and services through Maven
Annual Zenni Gift Card - to use towards our products!
Compensation
In addition to other forms of compensation like perks and benefits, the estimated range for this role is $17-19 /hr. The final offer will be determined based on permissible, non-discriminatory factors such as skill set, experience, geographical location, market conditions, and other organizational needs. The Company reserves the right to change, modify, or revisit the salary range for various reasons including business needs.
We look forward to hearing from you!
We strive to build a diverse team of individuals with a broad range of experience and perspectives. We encourage you to apply even if you don't feel you meet all the qualifications.
Zenni Optical is an equal opportunity workplace and considers applications without regard to race, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, disability, or Veteran status.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
$17-19 hourly Auto-Apply 11d ago
Account Service Representative (Columbus, Ohio)
Sonic Healthcare USA 4.4
Columbus, OH
We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!
JOB DESCRIPTION
Position: Account Service Representative (ASR) - Columbus, Ohio
Position Summary: Account Service Representatives are positions assigned to the Sales Department in Toledo, OH. Each representative is tasked with territory management of an existing territory. In order to fully service their territory, each ASR will be provided a list of accounts specific to their territory. Managing such accounts shall consist of assessment of service needs, financial assessment, and overall growth of each account.
Principle Responsibilities:
Territory management of a specific territory. To comply with all policies and procedures of the company. Follow up on a timely basis to all client and employee requests. Insure proper documentation and materials are accurately completed. Perform financial assessments of existing accounts. Develop Organic Growth within assigned territory. Communicate effectively and professionally with internal and external employees.
Scope: It is imperative that each ASR manage their time appropriately and efficiently. Much of their time will be spent building relationships and communicating client's issues to the operations department. It is the responsibility of each ASR to manage the financial relationship as well as service aspects of each client within the assigned territory.
Education: College degree in Business Management and or Marketing preferred but not required.
Experience: Previous outside service management in the medical field of 2 years preferred but not required.
Skills: The ability to communicate effectively orally and written. All ASR's are to manage their time efficiently and complete their pending paperwork accurately and timely.
Scheduled Weekly Hours:
40
Work Shift:
Job Category:
Sales
Company:
Sonic Healthcare USA, Inc
Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$28k-35k yearly est. Auto-Apply 60d+ ago
Inbound Call Center Specialist
Bright Bridge Group
Columbus, OH
We are seeking an skilled Inbound Call Center Specialist who will be responsible for handling incoming customer calls and delivering outstanding service. Your role will include addressing customer inquiries, resolving issues, and providing essential information about our products and services. If you have excellent communication skills and a passion for customerservice, this position is for you!
Key Responsibilities:
Promptly answer incoming calls from customers and respond to inquiries with professionalism and courtesy.
Identify customer needs and provide appropriate solutions, information, and support.
Accurately document customer interactions, inquiries, and resolutions in our CRM system.
Handle complaints and escalations effectively, ensuring customer satisfaction.
Stay current on product offerings, promotions, and company policies to assist customers confidently.
Collaborate with team members and other departments to resolve issues and improve service delivery.
Meet individual and team performance metrics, including call handling time and customer satisfaction scores.
Qualifications:
Proven experience in a call center or customerservice role, preferably in a high-volume environment.
Excellent verbal communication skills and a friendly phone presence.
Strong problem-solving abilities and a customer-first mindset.
Ability to work efficiently under pressure while managing multiple tasks.
Proficient in using computers and call center software.
$27k-38k yearly est. 60d+ ago
Customer Service Agent
DSV Road Transport 4.5
Canal Winchester, OH
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Canal Winchester, Robinette Way
Division: Solutions
Job Posting Title: CustomerService Agent - 104556
Time Type: Full Time
ESSENTIAL DUTIES AND RESPONSIBILITIES
Labor and Training Management:
* Reports inconsistencies or problems to Supervisor or Operations Manager.
* Manages order flow to ensure daily requirements are fulfilled.
* Coordinates special warehouse projects.
* Key resource for personnel needing assistance.
* Responsible for locking and securing the facility as scheduled or required.
* Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoices, shipments, inventory counts, etc., in a courteous and efficient manner.
* Will mentor and train new and existing associates in specific distribution activities to help achieve established customer demands.
* Will train new and existing associates on current Standard Operating Procedures, which includes but is not limited to shipping, receiving, picking, and/or quality control documentation
* Will assist in forklift operation and certification for new and existing associates.
* Direct the operations of the CSR team to achieve prescribed objectives.
* Assist associates and temporary labor in the completion of productivity sheets and accurate capture of production and payroll hours.
* Assist Supervisor in maintaining the level of employees consistent with a productive workforce.
* Participate in establishing work schedules.
* Ensure that the schedules are correctly implemented and that jobs are assigned effectively and completed properly.
* Assist the Supervisor in ensuring that all associates handle product according to all prescribed quality procedures and guidelines.
CustomerService
* Respond to all requests (internal and external) in a courteous, professional, and timely manner
* Coordinate all inbound and outbound activity for assigned accounts
* Process and input all customer orders.
* Running and printing shipments from WMS.
* Run stock reports to check for product availability.
* Generate all related paperwork and necessary information required for customer work orders
* Checking all orders for special requests
* Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise.
* Follow up with other departments to ensure the service standards are being met.
* Assure proper invoicing of accounts by verifying customers as required.
* Handles returned merchandise in an efficient manner and assure proper credit is given to the customer.
Customer Interfacing Activities
Investigate and communicate client complaints in accordance with established contact, site and company protocol
* Oversees the shipping and receiving activity for the CustomerService Department
* Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction.
* Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.
Documentation
* Prepare required activity reports accurately and efficiently for site management
* Research discrepancies that may occur in the shipping and receiving process
* Document processing and logistical support encompassing a variety of duties to include data entry, copying, faxing, filing, and labeling.
* Assisting with any clerical and floor duties management requires.
* Ensure the accuracy of all receiving and shipping documents.
* Gather and maintain all data and records relative to shipping and receiving activities.
* Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents.
* Prepare any reports concerning customerservice as required by supervisors.
* Assist in resolving any discrepancies.
Data Entry
* Operate the computer terminal in a proficient manner.
* Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion.
Clerical
* Oversee all paperwork associated with orders and maintain the corresponding files.
* Answer phone calls and operates various types of office machines and computers necessary to perform duties.
* Greet customers and visitors to the office.
* Effectively correspond with customers as required.
Communication
* Answer incoming telephone calls in a cheerful, courteous, and timely manner.
* Promptly route each call to the proper party, taking messages when necessary.
* Assist callers with general information and inquires.
* Direct visitors to appropriate department.
* Assist drivers at check in window various times though out the day.
OTHER DUTIES (Site Specific)
* Assists in overseeing warehouse inventories
* May work as part of a team or independently
* Active participation in Safety Program, to include but not limited to, Hazardous Communications and Emergency Response programs to ensure a safe work environment for all persons within the facility
* Abide by the company policies and procedures as listed in the Employee Manual or other communicated rules and/or regulations
* CSRs may be expected to cross train in other administrative staff functions to support the site and contribute to associate development.
* Work overtime as dictated by business whether mandatory or voluntary.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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$24k-31k yearly est. Easy Apply 21d ago
Captain - Customer Service
Daveandbusters
Columbus, OH
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $10.45 - $12 per hour
Salary Range:
10.45
-
12
We are an equal opportunity employer and participate in E-Verify in states where required.
$10.5-12 hourly Auto-Apply 60d+ ago
Automotive Customer Service Advisor
Hugh White Chevy Buick Nissan Lancaster
Lancaster, OH
If you believe CustomerService is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! Our CustomerService Managers are responsible for building strong customer relationship and selling the technicians' time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up-sell services by emphasizing value, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer. The candidate will also be responsible for dispatching work with the insight from the shop foreman, assist in warranty tracking and submissions, assisting in customerservice, and providing support to the service advisors.
Previous automotive service experience is a plus, but NOT a requirement.
Who We Are
At Hugh White Chevy Lancaster, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Hugh White Chevy Buick Lancaster is absolutely critical to its success and we're always looking for smart, engaging, creative and dynamic people who want to join a team where they matter.
Our goal is to exceed a client's total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us!
What We Offer
Medical, Dental, and Vision Insurance
Life Insurance
401(k) Savings Plan with 4% Employer Match
Paid Vacation
6 Company Holidays
Continuing education and training paid by dealership
Ongoing Professional Development
Employee Discounts
Closed on Sunday
Legacy Company (over 100 years in business)
Employee Pot-Lucks, Luncheons, and Team Activities
Tight-Knit and Inclusive Culture
Internal Career Progression and Promotions
Custom and Competitive Wage Plans
Long-Term Job Security
Responsibilities
Provide excellent customerservice from intake to release of vehicle, and perform any additional follow up
Listen carefully to customer descriptions and relay to technician who will then assess the vehicle to determine the best repair plan
Advise the customer on the auto repairs that you recommend and offer a pricing quote
Answer detailed questions about services performed and price information
Provide updates to customers as their work is completed
Qualifications
ADP/CDK Experience preferred, but not required
Previous dealership experience preferred, but not required
Customer minded attitude
Eye for detail
Excellent customerservice skills and basic computer competencies
Positive, friendly attitude, along with an eagerness to improve
Enjoy working in a dynamic environment
Teammate with ability to collaborate with others effectively
Ability to learn new technology
Valid driver's license and clean driving record
Willing to submit to pre-employment drug screen and background check
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$27k-35k yearly est. Auto-Apply 60d+ ago
Account Service Representative
R2 Logistics 4.0
Westerville, OH
Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and customerservice skills? Ask yourself the following questions to see if the Account Service Representative at R2 Logistics is the right role for you:
Are you an outgoing problem-solver who multitasks effectively and strives for perfection?
Do you thrive in a fast-paced team-oriented setting?
Would you describe yourself as proactive, persuasive, and disciplined?
The Account Service Representative (ASR) plays a vital role in our operation's structure. As a third-party logistics provider (3PL), R2 Logistics provides shipping solutions for manufacturing customers nationwide. ASR's ensure seamless communication from order entry to freight delivery, allowing us to provide the highest level of customerservice.
Responsibilities:
Data Entry - Accurately entering customer orders into the transportation management system; accounting for changes in linehaul costs, fuel surcharges, and customer requirements
Tracking Shipments - Communicating via phone and email with contracted carriers to record their locations
Problem Resolution - Proactively investigating issues that arise in transit, assessing their impact on delivery times, and working with team members to provide solutions to ensure on-time delivery
Schedule management - Creating pickup and delivery appointments via phone and email; informing team members of any scheduling conflicts
Book loads - Negotiating rates with partner carriers to cover shipments
Assist with additional responsibilities as needed
Requirements:
A proactive approach to problem-solving
Effective and persuasive communication skills
Ability to provide outstanding customerservice when faced with a challenge
Excellent follow-up skills, with a keen eye for details
Ability to multitask and produce results in a time-sensitive setting
Energetic and positive attitude
Benefits:
Medical/Dental/Vision/Life insurance
Paid holidays, vacation, and sick time
401K with company match
Competitive compensation
Full-cycle training (industry & position)
Competitive base salary
Opportunity for internal career advancement
About R2 Logistics:
Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customerservice, based on a ‘strive to win' competitive mentality.
As a third-party logistics (3PL) company, we provide our customers access to our network of contracted transportation providers. With no trucks of our own, we contract asset-based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers.
R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran.
R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.