Customer service expert work from home jobs - 2007 jobs
TurboTax (WFH) Customer Service (Flexible Hours)
Turbotax
Remote job
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a CustomerService Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
$31k-47k yearly est. 23d ago
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Customer Service Representative
Leeds Professional Resources 4.3
Remote job
We are hiring a customerservice representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Pay $18/HR (Monday-Friday Day Shift)
Work Environment: In-office training for 10 weeks. After successful training this position will become work from home.
Additional Info:
Must have reliable transportation and home internet access
Must have Long Term Care, Medicare, or Medicaid experience for this role
CustomerService Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customerservice process.
Managing a team of junior customerservice representatives.
Ensure customer satisfaction and provide professional customer support.
CustomerService Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Excellent communication skills and Microsoft Office Suite
$18 hourly 3d ago
Customer Service Specialist
Us Tech Solutions 4.4
Remote job
Job Details:
Job Title: CustomerServices Specialist II
Work from home: Monday & Friday
Onsite: Tuesday, Wednesday & Thursday
Duration: 6 Months
Summary:
Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues.
Process agent onboarding contracts.
Verify insurance licenses, add appointments.
Work with agents to ensure records are complete and validated.
Utilize various systems and websites to ensure accuracy.
Job Responsibility
Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues.
Process agent onboarding contracts.
Verify insurance licenses, add appointments.
Work with agents to ensure records are complete and validated.
Utilize various systems and websites to ensure accuracy.
Required Qualifications
High School Diploma or GED (required)
1-3 years of customerservice experience
Insurance industry knowledge (preferred)
Strong attention to detail and quality standards
Excellent organizational skills with the ability to prioritize and manage multiple tasks
Strong analytical and research skills
Ability to work independently with minimal supervision
Excellent verbal and written communication skills (emails, memos, letters)
Ability to handle confidential information reliably and tactfully
Proficiency with Microsoft Office applications (Word, Excel, Access) and internet-based tools
Ability to build and maintain effective working relationships with internal teams and external partners
Education
Master's Degree level Family Nurse Practitioner program with current National Board Certification and State of Employment license to practice in the Advanced Practice Nurse role.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name:- Pihul Kumar Raj
Email:- ****************************
Internal Id #- 25-55013
$26k-32k yearly est. 3d ago
Remote Customer Service Representative - Product Testing
Glocpa
Remote job
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$27k-35k yearly est. 60d+ ago
Remote Support Assistant Customer Messaging & Online Assistance
G. Inc. 4.5
Remote job
We are currently seeking reliable individuals to join our Customer Messaging and Online Assistance team as Remote Support Assistants. This position is fully remote and designed for people who enjoy helping customers through written communication while working from the comfort of their own home. Customers contact our support team with general inquiries, service-related questions, and basic guidance requests. Your role will be to review each message carefully and provide clear, accurate, and professional responses.
As part of this role, you will manage incoming customer messages through email and chat platforms. Each interaction requires thoughtful review to ensure that the response addresses the customer's concern properly. You will also be responsible for recording all communication in the internal support system, helping maintain service consistency and allowing smooth follow-ups when needed. Training is provided to introduce you to internal tools, communication guidelines, and workflow expectations. This makes the role suitable for candidates with or without prior customer support experience.
Working remotely requires strong focus and personal accountability. You must be able to manage your time effectively, follow assigned schedules, and maintain productivity throughout your shift. A reliable internet connection and a quiet workspace are required. While most tasks are completed independently, teamwork remains important. You will stay connected with supervisors and colleagues through online communication channels, participate in virtual meetings, and receive ongoing feedback.
We are looking for individuals who communicate respectfully, stay patient when handling repetitive questions, and take pride in providing quality assistance. Strong written communication skills and attention to detail are essential. This position offers long-term work-from-home opportunities, continuous training, and the ability to develop valuable remote support experience.
Interested applicants should submit their résumé along with a short message explaining their interest in this role.
$28k-33k yearly est. 18d ago
Customer Service Representative - Remote - 50k-60k/Year
Spade Recruiting USA
Remote job
We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Duties:
• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customerservice calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.
Job Benefits:
• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance
$32k-42k yearly est. 60d+ ago
Investment Services Expert
Weekday Ai
Remote job
This role is for one of Weekday's clients.
We are currently helping hire for one of the leading AI labs (via one of our partners); supporting them in building and refining advanced AI systems.
This is a unique opportunity to apply your Investment Servicesexpertise toward shaping AI systems designed to replicate real-world workflows across investment banking, private equity, asset management, and equity research. You will help evaluate, calibrate, and enhance AI models to ensure their outputs align with professional standards in the investment domain.
Requirements
What exactly would you do?
Evaluate AI-generated outputs in investment-related tasks for quality, accuracy, and business alignment
Calibrate AI decision-making processes in valuation modeling, portfolio analysis, forecasting, risk assessment, and scenario planning
Provide structured feedback to improve clarity, consistency, and financial rigor
Requirements
🎓 Education: Bachelor's degree in Finance, Economics, Business Administration, or a related analytical field (MBA or certifications such as CFA, CPA, CAIA are a plus)
💼 Experience: 2+ years in investment services, ideally in investment banking, private equity, asset management, equity research, or related buy-side/sell-side roles within established organizations
📊 Skills:
Strong proficiency in investment analysis and financial modeling (valuation, market analysis, portfolio construction, risk-return assessment)
Solid understanding of investment processes, performance metrics, and strategic decision-making frameworks
Excellent analytical, critical thinking, written, and presentation skills, with the ability to simplify complex financial insights
📍 Location: Remote (flexible, work from anywhere)
Benefits
💵 Compensation: $90 to $150 per hour (based on experience)
🎁 Bonus: Weekly performance incentives of $20-$100 per hour for top performers
🕒 Time commitment: ~20 hours per week (part-time)
⏳ Project duration: 1-2 months
🌍 Fully remote, asynchronous work - flexible schedule
📑 Independent contractor engagement, with daily payments via Stripe Connect
$74k-133k yearly est. Auto-Apply 60d+ ago
Intuit Customer Service
Smoothstar Tech
Remote job
Smoothstar Tech is hiring qualified canindates for work from home customerservice position with Intuit TurboTax for the tax season.. Agents will.serve customers by providing product and service information; resolving product and service issues..
CustomerService Representative Job Duties:
Interact with Turbo Tax customers via phone, focusing on tax related questions, data entry and navigation.
Research, analyze and determine an appropriate course of action for TurboTax customers.
Be a positive representative for Intuit and the Turbo Tax product; take a caring and empathetic approach to customer interactions.
Articulate how to use the TurboTax product accurately and efficiently resolve customer inquiries on the first contact.
Provide quality customerservice while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires.
Act as a technical resource when assisting customers to resolve problems with devices and equipment.
Provide support via phone and/or SmartLook one-way video and screen share technology.
CustomerService Representative Job Qualifications:
1 year of customerservice: call center, retail or helpdesk.
Excellent technical and customerservice skills - passion for providing the BEST customer experience.
Must have extensive experience with Windows OS, web browsing, email, and various software applications..
Provide quality customerservice while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires.
Must be able to efficiently navigate through menus & options on desktop devices while describing those actions verbally to customer.
Excellent written and verbal communication skills and excellent phone etiquette (Clear crisp speech).
Requires strong active listening skills to accurately paraphrase a customer conversation.
Ability to begin servicing the program immediately after the call center owner or its agent certifies for a period of 90 days thereafter and meet the minimum service interval requirement.
$58k-129k yearly est. 60d+ ago
Inbound Customer Service (Remote)
Jobsultant Solutions
Remote job
Competitive Wage Starting wage of $17.00 per hour with shift differential opportunities to earn up to $23.76 per hour. Full Time Benefits We could say there are too many to list, but its worth it to share the good news! Starting DAY ONE (yes, you heard that correctly NO WAITING PERIOD) , you can take advantage of our amazing benefit package, designed with you and your future in mind! Check out the full list:
Paid time off (at minimum, 20 personal days + 7 holidays per year)
Medical/Dental/Vision/Life Insurance
Education Assistance: fully paid Bachelors and tuition assistance & reimbursement options
401K with company matchand fixed contribution
Employee Stock Purchase Plan
What You Will Do
Working from home, you will need a quiet workspace so you can focus on our customers. Youll also need a minimum of 5 MBPS up/download speed from your internet provider.
Youll spend the majority of your shift talking with our customers, listening to their concerns, and providing the best solutions. Youll be a master problem solver! You might interact with customers on the phone, in a chat session, or responding to emails.
Well provide you with procedures and tools to handle our customers needs and strengthen their relationship with Discover .
Well provide you with all the equipment you need! Monitors, computer, keyboard, mouse, headset, and an amazing new hire training experience . Youll also have the best coaches to help you deliver the best service!
Qualifications You Will Need to Succeed
The Basics :
Be reliab le! We need you here to take care of our customers. Be committed to working your schedule.
Enjoy helping others. You will be busy, taking call after call, assisting our customers.
We are always looking for ways to make things better for our employees and customers- that means you will experience change, sometimes at a fast pace.
Positive energy, strong communication, ability to focus on the issue and not take things personally. Let your personality shine.
We want you to succeed! That means you will receive coaching and feedback. Be open and willing to try new things.
Bonus Points if you have :
1+ years of experience in related field
Benefits you might not have expected
Employee Assistance Program Counselors
Discover Care@Work Family Assistance Program (Discounted childcare at participating centers, free care.com membership, and subsidized Backup Care Services)
Perks at Work (access discounts from over 30,000 merchants, earning WOW Points while you shop)
Opportunities to volunteer in the community
Development groups and training
If you do choose to work onsite, we have a f ull service cafeteria featuring Starbucksand subsidized m indful options , as well as access to our Fitness Center. We also have onsite Health Clinics.
$17-23.8 hourly 60d+ ago
Customer Support Expert
Meltwater 4.3
Remote job
Description Customer Support Expert What We're Looking For: Are you ready to take on an exciting role as a Customer Support Expert at Meltwater? We're looking for enthusiastic, people-oriented individuals to join our dynamic team and deliver outstanding customer experiences. In this role, you will help our clients navigate Meltwater's Media Intelligence Platform, ensuring their experience is smooth, informative, and valuable.
Meltwater isn't just about work; it's a pathway to personal and professional evolution. Here, you'll immerse yourself in an ecosystem that cultivates your skills, promotes mentorship, and advocates for inclusive leadership. Engage with experienced Customer Support Experts and accomplished leaders who stand ready to support you at every turn.
Be a part of our vibrant community, where your unique contributions are celebrated, and you're empowered to unleash your full potential.
What You'll Do:
Provide excellent product support to our clients via email and live chat to enhance the client experience
Influence product development through valuable feedback to our Product and Engineering teams
Be able to remain organized and be able to prioritize in a high-volume environment
Take ownership of support tickets from start to completion while providing value-added information
Be an expert on Meltwater products and features as they are launched and engage with our Support Experts globally
Contribute to our internal product training sessions and engage with our global Support team
Support a variety of technical projects focused on maintaining Meltwater applications and enhancing Client Support workflows, tools, and efficiencies
Drive and implement new initiatives to enhance support across the client lifecycle, including designing solutions, engaging stakeholders, documenting standards for best practices, providing feedback, and designing newsfeeds for client engagement.
What You'll Bring:
A Bachelor's degree in any discipline, or up to one year of relevant work experience in customerservice, hospitality, teaching, or similar people-focused roles.
Strong communication skills with the ability to connect with clients and colleagues in a clear, friendly, and professional manner.
A collaborative, proactive, and solution-oriented mindset, eager to contribute to team success.
Enthusiasm for learning, a growth mindset, and a drive to develop your career in a support-focused environment.
Ability to manage multiple priorities, stay organized, and work effectively in a fast-paced setting.
Familiarity with ticketing or live chat systems is a plus, but not required.
Willingness to work on a hybrid schedule with 2 days in the office.
The position may include occasional shifts outside standard office hours to ensure timely client support.
The ability to legally work in the country of hire is required for this position.
What We Offer:
Enjoy flexible paid time off for enhanced work-life balance
Meltwater demonstrates commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage
Complimentary CalmApp subscription for you and your loved ones because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need
Benefit from our family leave program, which grows with your tenure at Meltwater.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Where You'll Work: V & A Waterfront, 3 Dock Rd., 8001 Cape Town
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around
the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along
the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of 2,200+ employees in 50 locations across
25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people..
Equal Employment Opportunity StatementMeltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
$105k-141k yearly est. Auto-Apply 60d+ ago
Consumer Services Representative
Ocean Dental 3.3
Remote job
We are seeking a customer-focused and detail-oriented Consumer Services Representative to join our team in a fully remote capacity. The ideal candidate will be responsible for assisting customers with inquiries, resolving issues, providing product or service information, and ensuring a positive customer experience across multiple communication channels.
Key Responsibilities
Respond to customer inquiries via phone, email, chat, or messaging platform.
Provide accurate information about products, services, policies, and procedures.
Resolve customer issues efficiently while maintaining professionalism and empathy.
Document all customer interactions in the CRM system.
Process orders, returns, refunds, and account updates as needed.
Escalate complex issues to the appropriate department or supervisor.
Meet performance metrics such as response time, customer satisfaction, and quality standards.
Stay informed about product updates, feature changes, and company policies.
Contribute to a positive team environment and suggest process improvements.
Qualifications
High school diploma or equivalent (Associates or Bachelors degree a plus).
Prior customerservice experience preferred (call center, retail, hospitality, or similar).
Strong written and verbal communication skills.
Ability to work independently in a remote environment with minimal supervision.
Comfortable using customer support software, CRM systems, and communication tools.
Strong problem-solving and multitasking abilities.
Reliable high-speed internet and a quiet workspace.
Key Skills
Customerservice & communication
Active listening
Conflict resolution
Multitasking & time management
Tech-savviness
Attention to detail
Empathy & patience
Work Environment
100% remote position
Flexible or set schedule depending on role
Requires consistent internet connection and adequate home office setup
Benefits (Optional Section)
Health, dental, and vision insurance
Paid time off & holidays
Retirement savings plan
Performance bonuses
Remote work stipend
Preferred qualifications:
Legally authorized to work in the United States
18 years or older
$24k-28k yearly est. 22d ago
Customer Retention Representative (Remote)
Globe Life Inc. 4.6
Remote job
Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to Make Tomorrow Better.
Role Overview:
Could you be our next Customer Retention Representative? Globe Life is looking for a Customer Retention Representative to join the team!
As a Customer Retention Representative, you will play a critical role in maintaining Globe Life's customer base by engaging with policyholders who are considering cancellation or have policies in a lapsed status. This role focuses on building relationships, understanding customer needs, and providing solutions to retain valuable life insurance coverage.
This remote position offers a schedule Monday through Friday, with a 10:00 a.m. to 6:30 p.m. Central Time Zone workday.
What You Will Do:
* Inbound Cancellation Support: Handle incoming calls from policyholders requesting policy cancellations, working to understand their concerns and explore retention options.
* Outbound Lapse Recovery: Proactively contact customers with lapsed life insurance policies to discuss opportunities and payment solutions.
* Customer Consultation: Assess individual policyholder situations and recommend appropriate coverage adjustments.
* Relationship Building: Demonstrate clear, empathetic, and professional communication by actively listening to policy holder concerns, asking clarification questions to fully understand their situation, and explaining policy options and solutions in simple, easy-to-understand language.
* Documentation: Maintain accurate records of all customer interactions, retention efforts, and outcomes in company systems.
* Product Knowledge: Stay current on life insurance products, policy features, and company procedures to provide accurate information.
* Communication: Adapt communication style to meet individual customer needs, maintain a calm and supportive tone during difficult conversations, and ensure all the information provided is accurate and complete. Follow up with customers as needed to confirm understanding and satisfaction with proposed solutions.
* Performance Metrics and KPI Achievement: Meet or exceed established contact center key performance indicators (KPIs) including call volume targets, retention rate goals, first call resolution, adherence targets, call quality targets, and attendance expectations. Efficiently manage daily call quotas for both inbound cancellation calls and outbound lapse recovery contacts while maintaining quality standards.
What You Can Bring:
* High school diploma or equivalent.
* Basic Microsoft Office Skills, including Word, Excel, and Outlook.
* Minimum Typing speed of 30 wpm.
* Experience in a call center environment preferred.
* Some insurance and/or sales experience preferred.
* Excellent verbal and written communication skills.
* Ability to solve complex policyholder issues with a positive attitude.
* Ability to work in a fast-paced environment and work well under pressure.
* Knowledge of life and/or health insurance terminology preferred.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
* Competitive compensation designed to reflect your expertise and contribution.
* Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
* Robust life insurance benefits and retirement plans, including a pension plan.
* Paid holidays and time off to support a healthy work-life balance.
* Parental leave to help our employees welcome their new additions.
* Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
* Company-paid counseling for assistance with mental health, stress management, and work-life balance.
* Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
* Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
Location: 7677 Henneman Way, McKinney, Texas
$62k-109k yearly est. 60d+ ago
Remote Customer Service Positions Paying Up to 19 Per Hour Now Open
Nogigiddy
Remote job
Remote Customer Support Specialist - $19/hr Starting, No Degree Necessary Are you dedicated to providing exceptional customerservice and skilled at resolving issues? We're looking for driven individuals to join our team as Remote Customer Support Specialists. Work from your home office while helping customers navigate their needs and ensuring a positive experience with every interaction.
Responsibilities:
Address customer inquiries with patience and detailed understanding.
Resolve complaints and issues swiftly, aiming for first-contact resolution.
Communicate effectively, ensuring all customer communications are clear and professional.
Maintain a positive and professional demeanor, contributing to a collaborative team atmosphere.
Qualifications:
Strong passion for customerservice and a helpful, patient attitude.
Excellent communication skills, capable of engaging effectively with diverse individuals.
Ability to work independently, manage time effectively, and prioritize tasks.
Proficiency with technology, comfortable navigating multiple software environments.
What We Offer:
The opportunity to work remotely, eliminating the daily commute.
Flexible scheduling that supports work-life balance.
A competitive salary starting at $19 per hour, with room for growth.
Professional development opportunities within a supportive team environment.
Apply Today:
Additional Information:
No previous professional experience or educational qualifications are required. Candidates need a quiet, professional workspace and reliable internet. All candidates are subject to a background check. Our company is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#ZR
$19 hourly Auto-Apply 60d+ ago
BCT Reservationist- Full Time
Inktel Careers 4.1
Remote job
If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home, this may be the perfect opportunity for you!
Driven by our Passion for People, our CustomerService Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter-and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team.
Qualifications:
Proven track record of ALL of the following STRIVE values:
[S]ervice
[T]enacity
[R]esponsibility
[I]ntegrity
[V]ersatility
[E]ntrepreneurship
Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
Strong desire to be helpful and take ownership to resolve customer situations
Empathetic and active listening
Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar
Positive outlook and enthusiastic attitude
Conscientious team player
Driven by delivering results
Professional demeanor, put together
Dependable and consistent, history of good attendance
Naturally curious with an aptitude for learning and understanding quickly
Ability to multitask by reading, typing, and navigating through applications while speaking with customers
Prior customerservice/troubleshooting experience preferred
BILINGUAL (English & can SPEAK SPANISH)
Responsibilities:
Communicate with customers in a proactive and professional manner.
Respond to questions and provide information while exceeding customer expectations.
De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs.
Identify root cause of inquiries by asking probing questions to determine the best solution.
Maintain required product knowledge to deliver best in class service.
Details:
Start Date: February 24, 2025
Training Schedule: Monday through Friday 9am-5pm EST for the first 4 weeks
Production Schedules available:
Regular Shift - 5 days a week (includes 1 weekend day (40 hrs a week)
Pay: $15.87/hr
Must be Bilingual (English & Speak Spanish)
$15.9 hourly 60d+ ago
Remote Operations Center (ROC) Operator
Scout Clean Energy
Remote job
Do you want to help create a cleaner power supply? Are you looking to launch your career in the growing renewable energy industry? Do you have high attention to detail and the ability to prioritize effectively during busy periods? Will you work a shift position that gives you a three-day weekend every other weekend?
If you answered yes to all of these questions, then read on to learn more about the Remote Operations Center (ROC) at Scout Clean Energy.
What does a Remote Operations Center Operator Do?
ROC Operators are "behind the scenes" employees that are critical to maintaining a safe and reliable electric supply. A team of operators in our Boulder, Colorado, office provides real-time support to Scout's growing portfolio of operating projects across the country. Operators use the graphical user interfaces on their large display monitors to identify potential barriers to efficient operation of the wind turbines, inverters, PV/BESS, and substation assets.
No two shifts will look the same, but here are a few examples of what you may encounter during a shift as a ROC Operator at Scout:
* Building and maintaining relationships with primary stakeholders and market participants (including power purchasers, scheduling entities, system operators and facility technicians) to optimize performance.
* Informing grid operators about planned and unplanned outages at the plant.
* Coordinating with facility managers as they perform on-site maintenance.
* Monitoring our data acquisition equipment.
* Providing detailed notes about the events of the day in a formal (digital) logbook.
* Providing informal updates to Scout executives as the need arises.
* Compiling or reviewing standard reports that are viewed by senior leaders at Scout or our business partners.
In addition, the ROC Manager will provide each ROC Operator with a set of side work to complete during slower times on shift. These tasks will be tailored to the strengths of each Operator. Some examples may include
* Extracting, and potentially analyzing, data about the facility's production as compared to the schedule filed with the grid operator.
* Completing ongoing training and certifications, such as NERC, PJM, or CompTIA.
* Assisting to build or refine operational tools.
* Assist with adding newly constructed sites to our data acquisition infrastructure.
* Participate in review and revision of operational procedures.
* Participate in cybersecurity audits of our site networks.
What is the vision for success in the ROC?
Scout's ROC will provide world-class operations monitoring with a safety and regulatory compliance focus, while optimizing asset value and operational efficiency. You will work in a place that encourages you to
* Prioritize Safety and Compliance
* Demonstrate Brilliance in the Basics
* Understand the Why
* Pursue Continuous Improvement and Collaboration
* Support Data-Driven Decision Making
Why is the ROC a great place to launch a career in renewable energy?
ROC Operators build their understanding of renewable energy generation from the ground up. Plant operations are the heart and soul of a renewable energy firm's business and will serve you well throughout your career. In addition to long-term career opportunities within Operations, understanding what is physically happening at the facility is outstanding preparation for roles in asset management, commodity trading, development, site engineering, transmission, manufacturing, and project finance, among others.
Why is shift work appealing to so many people?
Scout's ROC uses a 2-2-3 shift schedule. You would typically work a combination of days and nights over a two-week period. The big draw?
* Every other weekend is a three-day weekend.
* You leave your work at the office; when your shift ends, you are truly "off duty."
* Every other week will include some overtime hours (paid at 1.5 times the base hourly rate).
* Increased pay rate for work on company-recognized holidays.
* Paid time off in addition to the standard seven days off every two weeks.
* Ability to increase pay by picking up additional shifts.
What kind of experience do I need to be successful as a ROC Operator?
Scout is accepting applications for ROC Operators at all levels.
The successful entry-level candidate's background will look something like this:
* A demonstrated desire to continuously learn and improve.
* Strong verbal and written communication skills.
* High attention to detail and the ability to work proactively and productively without direct supervision.
* Basic proficiency with Microsoft Office, especially Excel.
* Ability to work as part of a shift rotation and team.
* Experience with SCADA or real-time operations in a manufacturing environment is desired but not required.
* Authorized to work in the United States without sponsorship.
More experienced operators may have some of the following qualifications:
* Previous experience in real-time operations roles (in a power, manufacturing, or military setting).
* At least one year of previous work with SCADA systems.
* Currently hold or previously held NERC, PJM, or CompTIA certifications.
* Previously held a leadership role in a power-sector ROC.
What type of training can I expect to receive at Scout?
All of the specialized knowledge you need will be learned on the job - through a combination of formal training, self-study, and learning by doing. At the heart of the Operator training is the why. Not just why the ROC exists, but why the Operator performs each task required during shift. The ROC Manager's philosophy is that by starting with "why", and then focusing on picking the right "how" to accomplish a task, Operators are empowered with the knowledge, skills, and abilities to respond to dynamic events on shift. Once the Operator evaluates each situation and understands why and how, they can decide "what" to do. The steps to execute that "what" will be clearly described in standard procedures. This facilitates consistency in operations from one shift to the next and results in a highly professional way to calmly and quickly act in a dynamic environment.
Timeline, Location, and Pay
We have an immediate opening for this role. You can expect to hear back from us within one month of your application and to be considered for any roles that open within 6 months of your application.
It will be expected that the ROC Operator will work from our ROC in Boulder, CO. This is not a remote-work assignment.
Scout's Values
* Mission-Orientation. High achievers who want to make a difference in this world and contribute to Scout's stated mission.
* Teamwork. Respectful and appreciative colleagues with strong interpersonal skills and a commitment to fostering positive relationships across organizational boundaries to deliver on shared team goals.
* Safety. Uncompromising advocates for the health and safety of fellow employees, contractors, customers, and community members.
* Integrity. Ethical professionals who do the right thing even when it is difficult.
* Initiative. Resourceful self-motivators who thrive in a fast-paced, entrepreneurial environment because of their exceptional leadership, work ethic, and organizational skills.
* Intelligence. Problem-solving learners who can make informed decisions quickly and create innovative and pragmatic solutions to challenging problems.
Invitation to Women and U.S. Underrepresented Groups
We encourage applications from all demographics and especially those that are traditionally underrepresented in the energy industry. Consistent with our core values, Scout celebrates the diversity of thought and experience that comes from a range of backgrounds including, but not limited to, gender, race, and ethnicity.
Invitation to Veterans
Scout welcomes veterans of the United States Armed Forces to apply for this position. Scout includes veterans of all branches and a diverse set of occupational specialties. We value the independent thinking, problem solving, leadership, and teamwork that our veterans have developed through their service. We welcome applications from any service and any military occupational specialty.
This position is paid hourly based on actual hours worked.
* The straight-pay rate for an entry-level operator is $30/hour, and the hourly rates for more experienced operators increase in a tiered structure based on experience and qualifications.
* We follow standard pay practices for hourly employees, including 1.5x the base rate for overtime and 2x the base rate for holiday pay.
* Opportunities for advancement within the ROC team exist and are achievable within a year of starting.
Scout offers a full range of benefits, including medical/dental/vision insurance with attractive premiums, 401(k) match, STD, LTD, an Employee Assistance Program, and a range of optional supplemental insurance coverage.
$30 hourly 4d ago
Reservation Agent
Stwhj
Remote job
Are you passionate about travel and helping others create unforgettable experiences? Were seeking self-motivated individuals to join our team as Vacation Planners & Experience Coordinators. This fully remote opportunity allows you to turn your love for travel into a rewarding career while enjoying flexible hours and unlimited earning potential.
Responsibilities:
Assist clients in planning and booking vacations, cruises, and getaways
Research destinations, accommodations, and activities to create personalized itineraries
Provide excellent customerservice and support throughout the booking process
Stay informed about travel trends, deals, and industry updates
Collaborate with travel partners and vendors to secure the best experiences for clients
Utilize marketing tools and social media to attract new clients
Qualifications:
Passion for travel and helping others create memorable experiences
Strong communication and organizational skills
Ability to work independently and manage client needs
No prior experience requiredcomprehensive training provided
Access to a computer or smartphone with internet connection
What We Offer:
100% remote position with flexible scheduling
Commission-based pay with unlimited earning potential
Training and ongoing support to help you succeed
Exclusive travel perks and industry discounts
Opportunities for personal and professional growth
If youre looking for a fulfilling opportunity where you can combine your love for travel with a flexible career, wed love to hear from you! Apply today and start your journey as a Vacation Planner & Experience Coordinator.
$30k-37k yearly est. 60d+ ago
Remote Guard Center Operator
Visentry
Remote job
The RGC Operator is responsible for reviewing incoming video alarm notifications and responding according to the standard operating procedures
Duties and Responsibilities
Understanding that customerservice and satisfaction are the primary goals of the organization
Actively tracking, verifying and acting upon video alert signals received from customer locations
Following the standard operating procedures
Communicating with law enforcement, customers and other emergency personnel
Manage medium to high volume of calls
$34k-50k yearly est. 60d+ ago
Remote Flight Reservationist
SVH Travel
Remote job
Job Title: Remote Flight Reservationist
Company Overview: SVH Travel Company is a leading provider of customized travel experiences, specializing in luxury accommodations, personalized itineraries, and exceptional service. With a commitment to excellence and a passion for travel, we cater to discerning travelers seeking unforgettable journeys around the globe.
Job Overview: As a Remote Flight Reservationist at SVH Travel Company, you will be responsible for managing flight reservations and ensuring a smooth booking process for our clients. This remote position requires strong communication skills, attention to detail, and a customer-centric approach.
Responsibilities:
Flight Booking: Assist clients in booking flights by researching and recommending the best options based on their preferences, budget, and travel requirements.
Reservation Management: Manage flight reservations accurately and efficiently, including booking tickets, confirming availability, and processing payments.
Client Communication: Interact with clients via phone, email, and chat to address inquiries, provide flight options, and assist with booking changes or modifications.
Flight Information: Stay informed about flight schedules, routes, and airline policies to provide up-to-date information and guidance to clients.
CustomerService: Provide exceptional customerservice by resolving issues, handling complaints, and ensuring client satisfaction throughout the reservation process.
Sales Support: Promote additional services such as travel insurance, seat upgrades, and airport transfers to enhance the client experience and drive sales revenue.
Collaboration: Coordinate with internal teams, including travel advisors and airline partners, to ensure seamless communication and service delivery to clients.
Adherence to Regulations: Follow industry regulations, airline policies, and company procedures while processing flight reservations and handling client information.
Benefits:
Competitive salary with performance-based incentives.
Remote work flexibility, allowing for a comfortable and convenient work environment.
Opportunities for career growth and advancement within a reputable travel company.
Access to exclusive travel discounts and perks.
Comprehensive training and support to excel in the role.
Health insurance coverage and other benefits package.
Qualifications:
High school diploma or equivalent (Bachelor's degree preferred).
Previous experience in flight reservations, travel agency, or customerservice role is advantageous.
Excellent communication skills, both verbal and written, with a professional and courteous demeanor.
Strong attention to detail and accuracy in data entry and reservation management.
Familiarity with flight booking systems, GDS (Global Distribution Systems), and online travel platforms.
Ability to multitask and prioritize tasks effectively in a fast-paced environment.
Customer-focused mindset with a dedication to providing exceptional service and exceeding client expectations.
Flexibility to work non-traditional hours to accommodate client needs across different time zones.
Join SVH Travel Company and be part of a dynamic team dedicated to creating unforgettable travel experiences for our clients, all while enjoying the flexibility of remote work.
$28k-35k yearly est. 60d+ ago
Online Travel Reservationist - Remote
Destination Knot
Remote job
Job Title: Online Travel Reservationist - Remote About Destination Knot:Destination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey.
Position Overview: We are looking for a dependable and detail-oriented Online Reservationist to join our remote team. In this role, you will support clients by researching availability, managing travel bookings, and ensuring accuracy in all reservation details. This is an excellent opportunity for individuals who enjoy working behind the scenes to bring dream vacations to life.
Key Responsibilities:Process client reservations for hotels, resorts, cruises, and vacation packages using online booking systems Review and confirm booking details, ensuring accuracy with travel dates, destinations, and preferences Communicate with clients and vendors regarding updates, changes, or special requests Maintain accurate records of bookings and client communications Stay informed on supplier promotions, destination policies, and system updates Collaborate with other team members and travel advisors to ensure a smooth booking experience Provide high-level service and professionalism in all client interactions
Qualifications:Previous experience in reservations, travel coordination, or customerservice preferred Strong written and verbal communication skills Highly organized and able to manage multiple tasks independently Comfortable working in a virtual environment using digital tools and platforms Must be 18 years or older with access to a computer and reliable internetA passion for organization, accuracy, and helping others experience seamless travel
What We Offer:100% remote work flexibility Training and development within the travel and hospitality industry Access to booking tools and supplier platforms Performance-based incentives and travel perksA collaborative and supportive team culture
Work Environment: This is a remote position with flexible scheduling, ideal for individuals who thrive in a structured, task-oriented role and enjoy contributing to a client-focused travel planning team.
$22k-29k yearly est. Auto-Apply 22d ago
Reservations Agent
Esquad
Remote job
eSQUAD Staffing allows you to work from home without a webcam. You get the opportunity to work for major companies such as amusement parks, timeshares, roadside assistance, cruise lines and more. The pay can range from $9-13+ an hour. Visit eSQUAD .NET to apply.
Responsibilities • Answer inbound calls • Handle customer calls despite the degree of difficulty, in a courteous and business-like fashion • Provide excellent quality customerservice to resolve matter to customer satisfaction, within client guidelines
Skills & Abilities • Good knowledge of business English, spelling and punctuation • Must be able to communicate clearly and effectively • Must be able to provide quality customerservice • Ability to project and convey a positive, concerned and professional image to customers • Must be able to conduct data search efficiently and effectively while working within specific time constraints • Ability to maintain a well-organized work area
* BONUS PLAN* PICK THE RIGHT SCHEDULE FOR YOU *