Client Services Associate
Remote job
About the role...
This role is a member of a client team and works closely with advisors, custodians, and external professionals. It's a great opportunity for someone who enjoys problem-solving, thrives in a collaborative environment, and wants to grow in the investment advisory space. Due to the collaborative nature of the role, the position is in office but my client offers flexibility to work remotely when life warrants.
Initial responsibilities include:
Support client service and account administration
Coordinate transactions like cash flows, asset transfers, and trades
Prepare client reports and meeting materials
Manage documentation and client records
Communicate with custodians and outside advisors
Contribute to team-wide projects and office operations
Qualifications:
Degree in Finance, Accounting or similar field
Salesforce experience a plus
Proficient in Microsoft Office (especially Excel and Outlook)
Customer Service Representative
Remote job
Job title: Customer Support/Account Rep
Duration: 6months
Pay rate: $18/hr - $19.16/hour
Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks.
In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds.
Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience.
Preference Criteria:
We prefer candidates with either a College Degree or Previous Contact Center Experience.
Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service.
Key Responsibilities:
Addressing incoming phone calls with a high degree of accuracy and efficiency.
Providing support on cash management products, online services, and general financial inquiries.
Contributing to a fast-paced, team-oriented environment.
Multi-tasking and adjusting quickly to changes in a busy financial service center.
Qualifications:
Preference for a College Degree or Previous Contact Center Experience.
Highly professional, career-driven, and committed to delivering world-class service.
Excellent communication skills and ability to work effectively in a team environment.
Strong aptitude for multitasking and adjusting to fast-paced environments.
Why Join Us:
Opportunity to work with a reputable financial institution.
Dynamic and collaborative work environment.
Competitive compensation package and opportunities for career advancement.
Be part of a team dedicated to delivering excellence in client service.
Customer Service Representative
Remote job
We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Pay $18/HR (Monday-Friday Day Shift)
Work Environment: In-office training for 10 weeks. After successful training this position will become work from home.
Additional Info:
Must have reliable transportation and home internet access
Must have Long Term Care, Medicare, or Medicaid experience for this role
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Excellent communication skills and Microsoft Office Suite
Customer Service Representatives
Remote job
## **About the Role**
Mercor is seeking experienced **customer services representatives** to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule. ## **Key Responsibilities** - You'll be asked to create deliverables regarding common requests within your professional domain - You'll be asked to review peer developed deliverables to improve AI research ## **Ideal Qualifications** - 4+ years professional experience in your respective field - Excellent written communication with strong grammar and spelling skills ## **More About the Opportunity** - Fully remote and asynchronous - complete work on your own schedule - Expected workload: ~30 hours per week, with flexibility to scale up to 40 hours - Project start date: immediately, lasting for around 3-4 weeks ## **Compensation & Contract Terms** - Independent contractor engagement through Mercor - Hourly compensation, paid weekly via Stripe Connect - Payments based on services rendered; contractors maintain full control over their work schedule and methods **About Mercor** - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across domains like engineering, research, law, and creative services have partnered with Mercor on frontier AI projects We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## **Earn $200 by referring** Share the referral link below, and earn $200 for each successful referral through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [Learn consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## **Earn $125 by referring** Share the referral link below, and **earn $125 for each successful referral** through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [**Learn
Customer Service Representative
Remote job
Job Title: Remote Customer Service Representative
Monthly Pay: $3,700 - $4,500
We are looking for dependable and friendly Customer Service Representatives to join our team remotely. In this role, you'll help customers by answering their questions, resolving basic issues, and guiding them through account or order-related tasks. If you enjoy helping others, are comfortable using a computer, and want a stable work-from-home job, this is a great opportunity to grow your customer service skills in a supportive and flexible environment.
Job Responsibilities:
Respond to customer inquiries via phone, email, or chat with professionalism and care
Assist customers with account issues, order status, product questions, or general support
Use internal tools and systems to enter information and retrieve answers
Follow step-by-step training, company procedures, and scripts to ensure accuracy
Stay calm and positive in all interactions, even when handling concerns or complaints
Collaborate with team members and supervisors to improve the customer experience
Qualifications:
Strong verbal and written communication skills
Organized, self-motivated, and dependable
Comfortable working independently and handling multiple tasks
Basic computer skills (familiarity with browsers, email, and data entry)
Customer service, retail, or hospitality experience is a plus but not required
Perks & Benefits:
Competitive monthly pay: $3,700 - $4,500 based on experience
100% remote work with flexible scheduling options
Paid virtual training to help you succeed from day one
Friendly and helpful management team
Opportunities to grow into advanced customer service or team lead roles
Customer Service Representative
Remote job
Job Title : Customer Service Advocate
Required Experience:
1-2 years call center experience.
1-2 years of experience with Windows based operating systems (Microsoft Office, Suite, etc.)
Requirements:
• The ability to attend training, nesting at Quaker Lane, Warwick RI office. During nesting, must pass metrics before transitioning to remote.
• The ability to work from home includes the requirement that high-speed internet be used and must be connected to home router via ethernet cable. Hotspots not allowed.
• A quiet place to work that is secure and free of distractions. Work from home is not a substitute for childcare.
* Must be able to use video during interviews and training.
*Class Start Date: " The plan is to train on-site at client office in Warwick, RI " Training Schedule: 8:30-5pm EST, 1 Hour Lunch
Regards,
Akansha Pandey
Recruiting Partner
Americas Recruiting - Technology
HAYS Working for your tomorrow
Email- *************************
Direct Number - **************
Customer Service Representative - Remote - 50k-60k/Year
Remote job
We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Duties:
• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.
Job Benefits:
• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance
Fully Remote Customer Service & Sales Rep
Remote job
Work From Anywhere Entry-Level or Experienced Insurance • Investments • Mortgage Step into one of the largest & most secure industries in the U.S. no experience needed. We'll train you and cover your licensing so you can work part-time, full-time, or even build your own brokerage.
Why This Opportunity Stands Out:
Paid training + State & Federal licenses (covered)
Flexible schedule perfect for travelers or stay-at-home professionals
No quotas or income caps
Residual income + bonuses + stock options
Tax advantages (1099 contractor)
We're Looking For:
Self-starters who are motivated, trustworthy, and ready to learn sales, networking, and leadership skills.
Requirements:
18+ & no felony record
Reliable Wi-Fi & Zoom access
Investment Services Expert
Remote job
This role is for one of Weekday's clients.
We are currently helping hire for one of the leading AI labs (via one of our partners); supporting them in building and refining advanced AI systems.
This is a unique opportunity to apply your Investment Services expertise toward shaping AI systems designed to replicate real-world workflows across investment banking, private equity, asset management, and equity research. You will help evaluate, calibrate, and enhance AI models to ensure their outputs align with professional standards in the investment domain.
Requirements
What exactly would you do?
Evaluate AI-generated outputs in investment-related tasks for quality, accuracy, and business alignment
Calibrate AI decision-making processes in valuation modeling, portfolio analysis, forecasting, risk assessment, and scenario planning
Provide structured feedback to improve clarity, consistency, and financial rigor
Requirements
🎓 Education: Bachelor's degree in Finance, Economics, Business Administration, or a related analytical field (MBA or certifications such as CFA, CPA, CAIA are a plus)
💼 Experience: 2+ years in investment services, ideally in investment banking, private equity, asset management, equity research, or related buy-side/sell-side roles within established organizations
📊 Skills:
Strong proficiency in investment analysis and financial modeling (valuation, market analysis, portfolio construction, risk-return assessment)
Solid understanding of investment processes, performance metrics, and strategic decision-making frameworks
Excellent analytical, critical thinking, written, and presentation skills, with the ability to simplify complex financial insights
📍 Location: Remote (flexible, work from anywhere)
Benefits
💵 Compensation: $90 to $150 per hour (based on experience)
🎁 Bonus: Weekly performance incentives of $20-$100 per hour for top performers
🕒 Time commitment: ~20 hours per week (part-time)
⏳ Project duration: 1-2 months
🌍 Fully remote, asynchronous work - flexible schedule
📑 Independent contractor engagement, with daily payments via Stripe Connect
Auto-ApplyCustomer Support Expert
Remote job
Description Customer Support Expert What We're Looking For: Are you ready to take on an exciting role as a Customer Support Expert at Meltwater? We're looking for enthusiastic, people-oriented individuals to join our dynamic team and deliver outstanding customer experiences. In this role, you will help our clients navigate Meltwater's Media Intelligence Platform, ensuring their experience is smooth, informative, and valuable.
Meltwater isn't just about work; it's a pathway to personal and professional evolution. Here, you'll immerse yourself in an ecosystem that cultivates your skills, promotes mentorship, and advocates for inclusive leadership. Engage with experienced Customer Support Experts and accomplished leaders who stand ready to support you at every turn.
Be a part of our vibrant community, where your unique contributions are celebrated, and you're empowered to unleash your full potential.
What You'll Do:
Provide excellent product support to our clients via email and live chat to enhance the client experience
Influence product development through valuable feedback to our Product and Engineering teams
Be able to remain organized and be able to prioritize in a high-volume environment
Take ownership of support tickets from start to completion while providing value-added information
Be an expert on Meltwater products and features as they are launched and engage with our Support Experts globally
Contribute to our internal product training sessions and engage with our global Support team
Support a variety of technical projects focused on maintaining Meltwater applications and enhancing Client Support workflows, tools, and efficiencies
Drive and implement new initiatives to enhance support across the client lifecycle, including designing solutions, engaging stakeholders, documenting standards for best practices, providing feedback, and designing newsfeeds for client engagement.
What You'll Bring:
A Bachelor's degree in any discipline, or up to one year of relevant work experience in customer service, hospitality, teaching, or similar people-focused roles.
Strong communication skills with the ability to connect with clients and colleagues in a clear, friendly, and professional manner.
A collaborative, proactive, and solution-oriented mindset, eager to contribute to team success.
Enthusiasm for learning, a growth mindset, and a drive to develop your career in a support-focused environment.
Ability to manage multiple priorities, stay organized, and work effectively in a fast-paced setting.
Familiarity with ticketing or live chat systems is a plus, but not required.
Willingness to work on a hybrid schedule with 2 days in the office.
The position may include occasional shifts outside standard office hours to ensure timely client support.
The ability to legally work in the country of hire is required for this position.
What We Offer:
Enjoy flexible paid time off for enhanced work-life balance
Meltwater demonstrates commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage
Complimentary CalmApp subscription for you and your loved ones because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need
Benefit from our family leave program, which grows with your tenure at Meltwater.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Where You'll Work: V & A Waterfront, 3 Dock Rd., 8001 Cape Town
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around
the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along
the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of 2,200+ employees in 50 locations across
25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people..
Equal Employment Opportunity StatementMeltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
Auto-ApplyIntuit Customer Service
Remote job
Smoothstar Tech is hiring qualified canindates for work from home customer service position with Intuit TurboTax for the tax season.. Agents will.serve customers by providing product and service information; resolving product and service issues.
Customer Service Representative Job Duties:
Interact with Turbo Tax customers via phone, focusing on tax related questions, data entry and navigation.
Research, analyze and determine an appropriate course of action for TurboTax customers.
Be a positive representative for Intuit and the Turbo Tax product; take a caring and empathetic approach to customer interactions.
Articulate how to use the TurboTax product accurately and efficiently resolve customer inquiries on the first contact.
Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires.
Act as a technical resource when assisting customers to resolve problems with devices and equipment.
Provide support via phone and/or SmartLook one-way video and screen share technology.
Customer Service Representative Job Qualifications:
1 year of customer:service call center, retail or helpdesk.
Excellent technical and customer service skills - passion for providing the BEST customer experience.
Must have extensive experience with Windows OS, web browsing, email, and various software applications..
Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires.
Must be able to efficiently navigate through menus & options on desktop devices while describing those actions verbally to customer.
Excellent written and verbal communication skills and excellent phone etiquette (Clear crisp speech).
Requires strong active listening skills to accurately paraphrase a customer conversation.
Ability to begin servicing the program immediately after the call center owner or its agent certifies for a period of 90 days thereafter and meet the minimum service interval requirement.
Part-Time PM Customer Retention Representative (Remote)
Remote job
Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Part-Time Customer Retention Representative? Globe Life is looking for a Part-Time Customer Retention Representative to join the team!
As a Customer Retention Representative, you will play a critical role in maintaining Globe Life's customer base by engaging with policyholders who have policies in a lapsed status. This role focuses on building relationships, understanding customer needs, and providing solutions to retain valuable life insurance coverage.
This remote position offers evening shifts, Monday through Friday, and requires a 4-hour shift on Saturday between 8:00 am and 2:00 pm Central Time Zone.
What You Will Do:
* Inbound Call Support: Handle incoming calls from policyholders returning a call from our outbound efforts (voicemail, text message, and/or email) and working to understand their needs to explore retention options.
* Outbound Lapse Recovery: Proactively contact customers with lapsed life insurance policies to discuss opportunities and payment solutions.
* Customer Consultation: Assess individual policyholder situations and recommend appropriate coverage adjustments.
* Relationship Building: Demonstrate clear, empathetic, and professional communication by actively listening to policyholder concerns, asking clarification questions to fully understand their situation, and explaining policy options and solutions in simple, easy-to-understand language.
* Documentation: Maintain accurate records of all customer interactions, retention efforts, and outcomes in company systems.
* Product Knowledge: Stay current on life insurance products, policy features, and company procedures to provide accurate information.
* Communication: Adapt communication style to meet individual customer needs, maintain a calm and supportive tone during difficult conversations, and ensure all the information provided is accurate and complete. Follow up with customers as needed to confirm understanding and satisfaction with proposed solutions.
* Performance Metrics and KPI Achievement: Meet or exceed established contact center key performance indicators (KPIs), including call volume targets, retention rate goals, first call resolution, adherence targets, call quality targets, and attendance expectations. Efficiently manage daily call quotas for both inbound calls and outbound lapse recovery contacts while maintaining quality standards.
What You Can Bring:
* High school diploma or equivalent.
* Basic Microsoft Office Skills, including Word, Excel, and Outlook.
* Minimum Typing speed of 30 wpm.
* Experience in a call center environment preferred.
* Some experience in insurance and/or sales is preferred.
* Excellent verbal and written communication skills.
* Ability to solve complex policyholder issues with a positive attitude.
* Ability to work in a fast-paced environment and work well under pressure.
* Knowledge of life and/or health insurance terminology preferred.
Location: 7677 Henneman Way, McKinney, Texas
BCT Reservationist- Full Time
Remote job
If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home, this may be the perfect opportunity for you! Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter-and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team.
Qualifications:
* Proven track record of ALL of the following STRIVE values:
* [S]ervice
* [T]enacity
* [R]esponsibility
* [I]ntegrity
* [V]ersatility
* [E]ntrepreneurship
* Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
* Strong desire to be helpful and take ownership to resolve customer situations
* Empathetic and active listening
* Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar
* Positive outlook and enthusiastic attitude
* Conscientious team player
* Driven by delivering results
* Professional demeanor, put together
* Dependable and consistent, history of good attendance
* Naturally curious with an aptitude for learning and understanding quickly
* Ability to multitask by reading, typing, and navigating through applications while speaking with customers
* Prior customer service/troubleshooting experience preferred
* BILINGUAL (English & can SPEAK SPANISH)
Responsibilities:
* Communicate with customers in a proactive and professional manner.
* Respond to questions and provide information while exceeding customer expectations.
* De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs.
* Identify root cause of inquiries by asking probing questions to determine the best solution.
* Maintain required product knowledge to deliver best in class service.
Details:
* Start Date: September 15, 2025
* Training Schedule: Monday through Friday 9am-5pm EST for the first 4 weeks
* Production Schedules available:
* Regular Shift - 5 days a week (includes 1 weekend day (40 hrs a week)
* Pay: $15.87/hr
* Must be Bilingual (English & Speak Spanish)
Consumer Services Representative
Remote job
We are seeking a motivated and customer-focused Consumer Services Representative to join our remote team. In this role, you will provide support to customers, answer inquiries, resolve complaints, and assist with product/service information. You will work closely with other teams to ensure high-quality customer service and satisfaction, all while working from the comfort of your own home.
Key Responsibilities:
Respond to inbound customer calls, emails, or chat inquiries in a timely, friendly, and professional manner.
Address customer issues, complaints, or concerns by troubleshooting and offering solutions.
Provide accurate information about products, services, or policies.
Process orders, returns, exchanges, or refunds as per company guidelines.
Maintain detailed records of customer interactions, transactions, and resolutions.
Handle high-volume inquiries while maintaining a positive attitude and professional demeanor.
Ensure customer issues are resolved efficiently, escalating more complex issues to the appropriate department when necessary.
Collaborate with cross-functional teams (e.g., technical support, billing) to resolve customer issues.
Contribute to continuous improvement by suggesting ways to enhance customer service processes.
Maintain up-to-date knowledge of product offerings, company policies, and industry trends.
Skills & Qualifications:
High school diploma or equivalent (Associates or Bachelors degree preferred).
Previous experience in a customer service or call center environment is preferred.
Excellent communication skills, both verbal and written.
Strong problem-solving skills and ability to think on your feet.
Ability to remain calm under pressure and manage difficult conversations with tact and professionalism.
Tech-savvy and proficient in using customer service software, CRM tools, and other online platforms.
Strong organizational skills and attention to detail.
Ability to work independently with minimal supervision and in a remote environment.
A positive and empathetic attitude with a passion for helping others.
Work Environment & Requirements:
Remote work with flexible hours (may include evenings or weekends based on business needs).
Must have a quiet and dedicated workspace.
Reliable internet connection and up-to-date computer equipment.
Ability to manage multiple tasks and deadlines simultaneously.
Willingness to undergo any necessary training for tools and systems used by the company.
Preferred Qualifications:
Previous experience working remotely.
Experience in consumer-focused industries (e.g., retail, telecommunications, financial services).
Familiarity with CRM systems such as Salesforce, Zendesk, or similar tools.
Benefits:
Competitive salary and benefits package (medical, dental, vision, etc.).
Paid time off (PTO) and holidays.
Opportunities for career advancement and professional development.
Flexible work schedule with the ability to work from home.
Preferred qualifications:
Legally authorized to work in the United States
18 years or older
Online Travel Reservationist - Remote
Remote job
Job Title: Online Travel Reservationist - Remote About Destination Knot:Destination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey.
Position Overview: We are looking for a dependable and detail-oriented Online Reservationist to join our remote team. In this role, you will support clients by researching availability, managing travel bookings, and ensuring accuracy in all reservation details. This is an excellent opportunity for individuals who enjoy working behind the scenes to bring dream vacations to life.
Key Responsibilities:Process client reservations for hotels, resorts, cruises, and vacation packages using online booking systems Review and confirm booking details, ensuring accuracy with travel dates, destinations, and preferences Communicate with clients and vendors regarding updates, changes, or special requests Maintain accurate records of bookings and client communications Stay informed on supplier promotions, destination policies, and system updates Collaborate with other team members and travel advisors to ensure a smooth booking experience Provide high-level service and professionalism in all client interactions
Qualifications:Previous experience in reservations, travel coordination, or customer service preferred Strong written and verbal communication skills Highly organized and able to manage multiple tasks independently Comfortable working in a virtual environment using digital tools and platforms Must be 18 years or older with access to a computer and reliable internetA passion for organization, accuracy, and helping others experience seamless travel
What We Offer:100% remote work flexibility Training and development within the travel and hospitality industry Access to booking tools and supplier platforms Performance-based incentives and travel perksA collaborative and supportive team culture
Work Environment: This is a remote position with flexible scheduling, ideal for individuals who thrive in a structured, task-oriented role and enjoy contributing to a client-focused travel planning team.$35,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyJob Description
As a Zuma Reservationist, you are responsible for managing reservations and inquiries in a professional and efficient manner. Operating from an office environment, you will provide exceptional guest service by ensuring seamless coordination of bookings, handling inquiries, and supporting the reception team.
Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. Our global collection includes four venues across North America's most iconic cities: Miami, New York, Las Vegas, and Boston. Our venues are icons in each of their hospitality landscapes, demonstrating our commitment to excellence and to elevating our guest experiences. Zuma in proud to be part of the Azumi collection.
Life at Zuma
At Zuma, we're more than a restaurant - we're a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values:
Honor the Mastery - we celebrate every detail, always striving for perfection - putting pride in everything we do
Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness
Embrace the Energy - we bring passion and positivity to everything we do
Main Duties
Your key responsibilities will include:
Manage reservations via phone, email, and online booking platforms, ensuring accurate entry of guest information into the reservation system (SevenRooms)
Handle large party and special event inquiries, coordinating with management and the events team as needed
Communicate special requests, preferences, and dietary restrictions to the relevant teams, ensuring a personalized guest experience
Maintain an organized system for tracking reservations, waitlists, and cancellations, ensuring efficient use of available seating
Assist in creating guest profiles to enhance service and maintain accurate records of regular and VIP guests
Provide detailed information about Zuma's menu, dining options, and special promotions to guests during inquiries
Collaborate with the reception and FOH teams to ensure a seamless transition of guest information and preferences
What We Look For
Our ideal candidate embodies our values and the following:
A genuine love for culinary experiences & a passion for Japanese cuisine
A natural team player who is at home working in sync with a large team
Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences
Previous experience as a Host or similar role in a high-end restaurant, hotel, or hospitality establishment
Experience working with SevenRooms or other reservation systems preferred
Ability to work flexible hours, including evenings, weekends, and holidays, as required
Benefits
We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.
As part of our team, you'll enjoy:
World-Class training, designed to inspire and educate
Global opportunities, experience hospitality around the globe with our five incredible brands
Health Benefits: Comprehensive Medical, Dental, and Vision insurance to ensure your well-being.
Family Meals are shared daily
Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
Staff discount, enjoy exclusive discounts across the Azumi group, worldwide!
Our Commitment to Inclusivity
We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.
Ready to create some magic? Join us and bring your talent to a team that's elevating contemporary dining on a global stage.
We use eVerify to confirm U.S. Employment eligibility.
Remote Reservationist
Remote job
Do you enjoy helping others plan unforgettable getaways? As a Remote Reservationist, you'll guide clients in booking cruises, all-inclusive resorts, and holiday packages while enjoying perks and flexibility yourself. This role is ideal for those who love organization, customer service, and the excitement of the hospitality industry.
Requirements
Assist clients with reservations for cruises, resorts, and holiday packages
Research destinations and offers to provide the best recommendations
Share insider access to exclusive deals and perks
Support clients from booking through their return home
Expand your expertise with supplier training and certifications
Benefits
Earnings based on performance with no income cap
Complimentary perks and discounts for your own getaways
Flexible schedule designed around your lifestyle
Ongoing mentorship and access to top-tier hospitality suppliers
Auto-ApplyRemote Flight Reservationist
Remote job
Job Title: Remote Flight Reservationist
Company Overview: SVH Travel Company is a leading provider of customized travel experiences, specializing in luxury accommodations, personalized itineraries, and exceptional service. With a commitment to excellence and a passion for travel, we cater to discerning travelers seeking unforgettable journeys around the globe.
Job Overview: As a Remote Flight Reservationist at SVH Travel Company, you will be responsible for managing flight reservations and ensuring a smooth booking process for our clients. This remote position requires strong communication skills, attention to detail, and a customer-centric approach.
Responsibilities:
Flight Booking: Assist clients in booking flights by researching and recommending the best options based on their preferences, budget, and travel requirements.
Reservation Management: Manage flight reservations accurately and efficiently, including booking tickets, confirming availability, and processing payments.
Client Communication: Interact with clients via phone, email, and chat to address inquiries, provide flight options, and assist with booking changes or modifications.
Flight Information: Stay informed about flight schedules, routes, and airline policies to provide up-to-date information and guidance to clients.
Customer Service: Provide exceptional customer service by resolving issues, handling complaints, and ensuring client satisfaction throughout the reservation process.
Sales Support: Promote additional services such as travel insurance, seat upgrades, and airport transfers to enhance the client experience and drive sales revenue.
Collaboration: Coordinate with internal teams, including travel advisors and airline partners, to ensure seamless communication and service delivery to clients.
Adherence to Regulations: Follow industry regulations, airline policies, and company procedures while processing flight reservations and handling client information.
Benefits:
Competitive salary with performance-based incentives.
Remote work flexibility, allowing for a comfortable and convenient work environment.
Opportunities for career growth and advancement within a reputable travel company.
Access to exclusive travel discounts and perks.
Comprehensive training and support to excel in the role.
Health insurance coverage and other benefits package.
Qualifications:
High school diploma or equivalent (Bachelor's degree preferred).
Previous experience in flight reservations, travel agency, or customer service role is advantageous.
Excellent communication skills, both verbal and written, with a professional and courteous demeanor.
Strong attention to detail and accuracy in data entry and reservation management.
Familiarity with flight booking systems, GDS (Global Distribution Systems), and online travel platforms.
Ability to multitask and prioritize tasks effectively in a fast-paced environment.
Customer-focused mindset with a dedication to providing exceptional service and exceeding client expectations.
Flexibility to work non-traditional hours to accommodate client needs across different time zones.
Join SVH Travel Company and be part of a dynamic team dedicated to creating unforgettable travel experiences for our clients, all while enjoying the flexibility of remote work.
Reservations Agent
Remote job
eSQUAD Staffing allows you to work from home without a webcam. You get the opportunity to work for major companies such as amusement parks, timeshares, roadside assistance, cruise lines and more. The pay can range from $9-13+ an hour. Visit eSQUAD .NET to apply.
Responsibilities • Answer inbound calls • Handle customer calls despite the degree of difficulty, in a courteous and business-like fashion • Provide excellent quality customer service to resolve matter to customer satisfaction, within client guidelines
Skills & Abilities • Good knowledge of business English, spelling and punctuation • Must be able to communicate clearly and effectively • Must be able to provide quality customer service • Ability to project and convey a positive, concerned and professional image to customers • Must be able to conduct data search efficiently and effectively while working within specific time constraints • Ability to maintain a well-organized work area
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Call Center Operator, Part Time- Remote
Remote job
Job DescriptionDescription:
Schedule: Mondays, select Thursdays, Fridays, and days following holidays - 8:00 AM to 12:00 PM Compensation: $14.00 per hour Work Environment: Remote, must reside in the state of Indiana
Role Summary
The Operator is responsible for managing inbound calls in the queue, ensuring all interactions comply with HIPAA regulations, and following the designated call-handling process based on call type. This role supports efficient call flow and provides timely responses to members and providers.
Key Responsibilities
Answer and direct incoming calls in a timely and professional manner.
Help ensure calls are routed to the correct department or representative to maintain smooth daily operations.
Confirm each caller's identity using approved verification steps before discussing any information.
Non-Urgent Requests (More than 48 hours in advance): Record the details and schedule a follow-up.
Urgent or Same-Day Requests: Transfer the caller immediately to the appropriate support line.
“Where's My Ride” Inquiries: Direct the caller to the correct team for real-time ride updates.
Recurring or Standing Appointments:
Routing Questions: Forward to the routing department for assistance.
Documentation & Compliance
Accurately record all call details and outcomes in the system.
Maintain confidentiality and follow all privacy and compliance standards at all times.
About WellTrans
WellTrans is a mission-driven organization committed to providing safe, reliable, and compassionate transportation coordination for members in need. Our team plays a vital role in ensuring members receive timely access to care.
Candidates must be able to pass a background check and drug screening and have reliable high-speed internet service.
Requirements:
Strong communication and active listening skills.
Ability to follow structured workflows and policies with precision.
Reliable, high-speed internet connection.
Quiet, distraction-free workspace suitable for handling calls remotely.
Previous call center or healthcare-related experience preferred but not required.