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Customer service leader job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected customer service leader job growth rate is -4% from 2018-2028.
About -105,300 new jobs for customer service leaders are projected over the next decade.
Customer service leader salaries have increased 8% for customer service leaders in the last 5 years.
There are over 258,011 customer service leaders currently employed in the United States.
There are 301,338 active customer service leader job openings in the US.
The average customer service leader salary is $33,791.
Year | # Of Jobs | % Of Population |
---|---|---|
2021 | 258,011 | 0.08% |
2020 | 243,138 | 0.07% |
2019 | 251,185 | 0.08% |
2018 | 246,211 | 0.07% |
2017 | 239,542 | 0.07% |
Year | Avg. Salary | Hourly Rate | % Change |
---|---|---|---|
2025 | $33,791 | $16.25 | +3.2% |
2024 | $32,733 | $15.74 | +1.5% |
2023 | $32,265 | $15.51 | +1.4% |
2022 | $31,831 | $15.30 | +1.3% |
2021 | $31,415 | $15.10 | +3.2% |
Rank | State | Population | # of Jobs | Employment/ 1000ppl |
---|---|---|---|---|
1 | Maine | 1,335,907 | 997 | 75% |
2 | New Hampshire | 1,342,795 | 948 | 71% |
3 | Minnesota | 5,576,606 | 3,859 | 69% |
4 | District of Columbia | 693,972 | 455 | 66% |
5 | Vermont | 623,657 | 404 | 65% |
6 | Delaware | 961,939 | 600 | 62% |
7 | Massachusetts | 6,859,819 | 4,145 | 60% |
8 | New Mexico | 2,088,070 | 1,243 | 60% |
9 | Rhode Island | 1,059,639 | 631 | 60% |
10 | Indiana | 6,666,818 | 3,858 | 58% |
11 | Wisconsin | 5,795,483 | 3,279 | 57% |
12 | Virginia | 8,470,020 | 4,744 | 56% |
13 | Tennessee | 6,715,984 | 3,787 | 56% |
14 | South Carolina | 5,024,369 | 2,753 | 55% |
15 | Iowa | 3,145,711 | 1,737 | 55% |
16 | Montana | 1,050,493 | 573 | 55% |
17 | North Carolina | 10,273,419 | 5,574 | 54% |
18 | Wyoming | 579,315 | 310 | 54% |
19 | Ohio | 11,658,609 | 6,235 | 53% |
20 | Utah | 3,101,833 | 1,640 | 53% |
Rank | City | # of Jobs | Employment/ 1000ppl | Avg. Salary |
---|---|---|---|---|
1 | Dracut | 2 | 7% | $37,735 |
2 | Lakeland | 3 | 3% | $29,583 |
3 | Folsom | 2 | 3% | $37,530 |
4 | Cedar Rapids | 2 | 2% | $30,610 |
5 | Clearwater | 2 | 2% | $29,582 |
6 | Davie | 2 | 2% | $29,537 |
7 | Lake Forest | 2 | 2% | $35,724 |
8 | Lowell | 2 | 2% | $37,732 |
9 | Atlanta | 7 | 1% | $28,388 |
10 | Milwaukee | 3 | 1% | $38,521 |
11 | Orlando | 3 | 1% | $29,591 |
12 | Denver | 3 | 0% | $36,133 |
13 | Jacksonville | 3 | 0% | $29,645 |
14 | New York | 3 | 0% | $37,115 |
15 | Minneapolis | 2 | 0% | $39,319 |
16 | Phoenix | 2 | 0% | $31,805 |
Bethel University
Bethel University
Education Leadership
Jessica Tangen Daniels Ph.D.: Many hard/technical skills are incredibly context-specific, so importance varies by role and/or industry. But for educational leaders, generally applicable skills might be related to teaching and learning constructs, finance and budgeting, and basic legal issues awareness. Perhaps familiarity with specific content management systems or learning management systems, but again, this use varies by institution.
Jessica Tangen Daniels Ph.D.: For educational leaders, I'm not convinced discrete skills equate to salary. Working hard and working well with others, with a disposition of humility and curiosity, is really powerful. Perhaps the combination of soft and hard skills gained through diverse experiences, positions, and institutional contexts results in the highest earning potential.