Customer service manager jobs in Alabama - 1,703 jobs

About Us Webster Fulfillment is a leading 3PL dedicated to delivering exceptional customer experiences through operational excellence, cutting-edge technology, and a highly engaged team. We pride ourselves on fulfilling orders accurately and efficiently while maintaining the highest standards of service for our customers. Position Overview The General Manager (GM) is the senior operational leader responsible for overseeing all aspects of our warehouse fulfillment center, including production, quality, safety, operational efficiency, client performance, and team development. This role requires a hands-on, process-driven leader who can manage people leaders, hold teams accountable, and drive continuous improvement across the entire operation. The GM ensures smooth day-to-day execution, financial performance, and a culture of excellence, safety, and accountability. Key Responsibilities1. Operational Leadership & Execution Lead all warehouse operations, including receiving, inventory management, order fulfillment, quality, and shipping. Set clear daily, weekly, and monthly production goals and ensure teams are aligned to meet them. Serve as the escalation point for operational challenges, making real-time decisions to keep the operation running efficiently. Maintain a strong presence on the warehouse floor, modeling a hands-on leadership approach. 2. People Leadership & Performance Management Directly manage and develop department managers and supervisors across all operational functions. Build a culture of accountability, high performance, and teamwork. Provide coaching, performance evaluations, and succession planning for key roles. Ensure staffing levels meet business needs and support seasonal surges. 3. Quality, Compliance & Safety Oversight Ensure all processes meet company quality standards and customer expectations. Oversee safety programs, compliance initiatives, and regulatory requirements. Conduct regular audits and partner with QA to reduce errors, defects, and customer complaints. Drive root cause analysis and implement corrective actions to prevent recurrence. 4. Continuous Improvement & Process Optimization Identify inefficiencies and lead initiatives to improve throughput, accuracy, and cost effectiveness. Use Lean, Six Sigma, and data-driven problem-solving to improve processes. Implement best practices across all functional areas, standardizing workflows and SOPs. 5. Customer Performance & Relationship Management Partner with account management to ensure operational performance aligns with client expectations. Participate in business reviews and client meetings as needed. Resolve escalations in collaboration with the customer experience team. Anticipate client needs and work proactively to strengthen service delivery. 6. Financial & Strategic Management Manage operational budgets, labor costs, and productivity metrics to support financial targets. Forecast labor and production needs based on order volume trends. Support contract pricing, operational planning, and long-term facility strategy. Monitor KPIs such as CPH, SLA performance, OTIF, and utilization to drive decisions. 7. Training, Development & Culture Building Oversee training programs for managers and frontline teams. Promote a culture where employees take ownership, identify issues early, and work together to solve problems. Encourage open communication, continuous learning, and positive team morale. Skills & QualificationsRequired: 7+ years of leadership experience in logistics, fulfillment, distribution, or supply chain. Proven ability to lead managers and large teams in a high-volume warehouse environment. Strong operational problem-solving skills with a data-driven mindset. Experience improving processes using Lean, Six Sigma, or similar methodologies. Strong communication, decision-making, and conflict-resolution abilities. Ability to thrive in a fast-paced, hands-on, dynamic environment. Preferred: Experience in 3PL or multi-client fulfillment. Knowledge of warehouse technologies, WMS systems, and operational KPIs. Background managing P&L, budgets, or cost-related operational decisions. Working Conditions Full-time role; may require occasional evenings or weekends based on business needs. Warehouse environment with regular standing, walking, lifting, and exposure to machinery and noise. Fast-paced, physically active setting requiring frequent presence on the floor. Compensation & Benefits Competitive salary + performance-based incentives. Comprehensive benefits package (health insurance, PTO, retirement plan, etc.). Opportunities for professional development and career growth in a rapidly expanding company.

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Field Service Manager! We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers, and most of all, our team members. Job Location: Tuscaloosa, AL Summary: Our Field Service Manager maintains the efficient direction of the field staff in dealing with installation, service, support and repair of security, fire, CCTV, and access control systems. This position will directly supervise and coordinate the activities of installation and service technicians in the field. What You'll Do: Oversee the installation and service departments to ensure customers are serviced to a high quality, in a timely manner. Determine schedules, sequences, and assignments for work activities based on work priority and skill of staff. Work with technicians to troubleshoot and solve installation and service issues. Hire, develop, and manage the performance of staff. Establish and implement departmental procedures to ensure efficiency within the department. Ensure adherence to corporate and departmental policies. What You'll Need: High School Diploma or equivalent (Technical school degree preferred) Minimum of 3-5 years of experience working on security, fire, CCTV, and access control systems Minimum of 3-5 years of supervisory / management experience Valid Driver's License with acceptable driving history Strong knowledge and expertise in security and fire industry regulations Proven leadership skills with a demonstrated capacity to manage multiple projects concurrently Excellent written and verbal communication skills Experience working in Microsoft Office programs NICET certification is preferred What You'll Get: We offer “Total Rewards” package including: Competitive compensation with incentive eligibility Medical, dental and vision coverage Company paid life and AD&D insurance. Company paid short- and long-term disability. Voluntary benefit products 401k retirement savings plan Flexible Spending Account Paid time off Tuition reimbursement Employee Assistance Program (EAP) About Us: We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time. Our Values: Win as a team. Do the right thing. Make a difference every day. Get it done. Think big. If you share these ideals, we'd love to hear from you! Vector Security is a Drug-Free Workplace Vector Security is an Equal Opportunity Employer All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Retail General Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Retail General Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis Pay Rates Starting between: $54,300.00 - $80,750.00 / year Qualifications As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Retail General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled

Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. DUTIES and ESSENTIAL JOB FUNCTIONS: Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed. Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination. Make recommendations regarding employee pay rate and advancement. Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies. Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week. Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors. Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts. Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes. Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage. Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures. Provide superior customer service leadership. Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment. Ensure that store is adequately equipped with tools necessary to perform required tasks. Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance. Complete all paperwork and documentation according to guidelines and deadlines. Qualifications KNOWLEDGE and SKILLS: Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Knowledge of cash handling procedures including cashier accountability and deposit control. Ability to perform IBM cash register functions to generate reports. Knowledge of inventory management and merchandising practices. Effective oral and written communication skills. Effective interpersonal skills. Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes. Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.) Good organization skills with attention to detail. Ability to solve problems and deal with a variety of situations where limited standardization exists. Certain store locations may give preference to bilingual Spanish speakers. WORK EXPERIENCE and/or EDUCATION: High school diploma or equivalent strongly preferred. One year of management experience in a retail environment preferred. COMPETENCIES: Aligns motives, values and beliefs with Dollar General values. Supports ownership by tapping into the potential of others. Acts as a liaison between the corporate office and store employees. Fosters cooperation and collaboration. Interacts with staff tactfully yet directly and maintains an open forum of exchange. Demonstrates responsiveness and sensitivity to customer needs. Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.). Provides continuous attention to development of staff. Recruits, hires and trains qualified applicants to fulfill a store need. Ensures store compliance to federal labor laws and company policies and procedures. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: Frequent walking and standing. Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts). Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing (using ladder). Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores. Fast-paced environment; moderate noise level. Occasionally exposed to outside weather conditions. Dollar General Corporation is an equal opportunity employer. #CC#

Knauf Insulation North America is the world's fastest-growing insulation manufacturer. We are wholly committed to the conservation of the environment while also sustainably developing and manufacturing a comprehensive line of acoustical fiberglass insulation for residential, commercial, industrial, marine, OEM and metal building applications, using post-consumer recycled materials. We welcome passionate and creative individuals who thrive in an entrepreneurial, collaborative and ever-changing environment. We know how important your health, wellbeing, and financial strength is to you. To support you, we provide affordable benefits for you and your family members. "Supporting all aspects of the individual - self, health, wealth and community” Our benefits include: Medical, Dental, Vision - starting on day one! Virtual Medical Services 401(k) Retirement Plan (earn 100% matching on your first 6% and fully vested day one) Paid parental leave Company paid life insurance Tuition Reimbursement Vacation time to enjoy getting away Employee Assistance Program (EAP) Plus, more! Growth opportunities available! Apply online or contact us to hear why our employees appreciate being part of the Knauf family! About the Role: Join Knauf as the leader of our Customer Experience and Service Operations, where you'll shape how customers experience us from first order through ongoing partnership. You'll set the strategy and own the performance for order entry, order management, claims, and customer communications-using data to improve speed, quality, and consistency at scale. As a visible, hands-on leader, you'll mentor a high-performing team, streamline processes, and introduce smarter tools that make work easier for employees and customers alike. You'll partner closely with Sales, Supply Chain, Logistics, IT, Finance, and Manufacturing, and serve as a senior point of contact for strategic customers-bringing the voice of the customer into every decision. If you're energized by setting direction, delivering measurable results, and elevating the customer journey, this role offers the autonomy and impact you're looking for. Integrity, vision, professionalism, and passion are core to success here. Responsibilities Strategic Leadership Set the strategic direction for Customer Service in alignment with Knauf's business objectives and growth plans. Develop, improve, and implement service strategies, policies, procedures, and standards that elevate quality, productivity, and profitability. Define and manage KPIs for order entry and management, response time, issue resolution, and customer satisfaction, link performance to financial outcomes. Define what “best-in-class” looks like for Knauf through benchmarking and customer insights and hold the organization accountable for meeting those standards. Lead customer-focused initiatives that increase satisfaction, loyalty, and retention while supporting commercial goals. Operational Excellence Oversee end-to-end customer service operations, including order intake, order management, claims, and escalations; ensure standardized processes across businesses. Own the end-to-end claims process (e.g., freight damage/shortage, pricing disputes, credit/debit memos): establish policies and SOPs, approval matrices, documentation standards, and SLAs to ensure timely, accurate resolution and cost recovery; partner with Quality, Logistics, Sales, and Finance on root-cause prevention. Standardize order processes across businesses and implement continuous improvement to reduce errors and cycle times. Implement and optimize digital tools (ERP/CRM/analytics/knowledge base/self-service) to enhance visibility, efficiency, and customer experience. Handle complex and escalated customer service issues promptly and professionally. Establish and maintain Freight and Fuel Policies and updates; ensure clear communication of brand identity and corporate position. Serve as the senior Customer Service point of contact; maintain oversight of the phone system with effective tiered escalation and swift resolution. Collaborate cross-functionally to improve forecast accuracy, on-time delivery, fill rates, inventory allocation, and invoice accuracy. Ensure adherence to SOPs, SLAs, and compliance requirements; hold teams accountable for process compliance, quality, and continuous improvement. Perform other duties as assigned. Performance Management and Analytics Develop and track team and individual KPIs; coach for performance and implement corrective actions where needed. Benchmark KPIs against best-in-class standards; hold individuals and teams accountable via dashboards, reviews, and corrective action plans to achieve targets. Monitor service performance, customer satisfaction, claims and financial results; standardize reporting cadences and executive dashboards to drive decisions. Continuous Improvement Lead and drive cross-functional continuous improvement initiatives by proactively identifying opportunities to streamline order management and customer service processes, minimizing errors and inefficiencies. Champion process optimization efforts by deploying formal continuous improvement processes (ex. Lean Management) to identify root causes, address recurring issues and enhance operational performance. Monitor, analyze, and act on customer feedback and performance metrics to implement targeted enhancements, elevate service quality, and foster a culture of innovation and accountability across the team. Team Leadership Build, mentor, and retain a high-performing team of supervisors, claims managers, and customer service representatives. Directly manage the Claims Manager and Supervisors, including coaching, workload prioritization, performance management, and career development aligned to SLAs and quality standards. Set clear expectations and hold the team accountable to best-in-class service standards, KPIs, and compliant processes through regular coaching, feedback, and performance reviews. Foster a culture of safety, accountability, customer-first thinking, and continuous improvement. Develop and implement training programs to strengthen technical expertise, systems proficiency, call control, order management, and communication skills. Ensure succession planning, workforce development, and talent retention to support growth and resilience. Serve as the key backup to Customer Service Managers and Supervisors, providing day-to-day coverage for approvals, escalations, scheduling/workforce planning, and operational decision-making during absences or peak demand. Drives the highest levels of employee retention and engagement to ensure a sustainable workforce. Fosters a culture of innovation, collaboration, and accountability within the organization. Instills an environment of inclusion, where all employees feel that they can contribute and impact the company in a positive manner. Customer Engagement and Commercial Partnership Sponsor relationships for strategic customers, ensuring high-quality lifecycle support and proactive issue avoidance. Partner with Sales and Commercial teams to support audits, training, planning, business reviews, product availability, etc.; balance customer satisfaction with business performance. Drive initiatives that improve NPS/CSAT and enhance order management. Risk Management Ensure adherence to policies, customer messaging, service guidelines, freight and fuel updates, availability, and compliance requirements Qualifications Education: Bachelor's Degree in Business Administration or related field Experience: Minimum 5 years of experience in Customer Service, Product Management, or a similar customer-facing leadership role; manufacturing background preferred Knowledge, Skills and Abilities: Proficiency with Microsoft Office, ERP/MRP systems (SAP preferred), Salesforce, and Tableau. Strong administrative, organizational, communication, and people-leadership skills. Excellent mathematical, analytical, and problem-solving abilities; adept at objection handling and root-cause analysis. Proven expertise in call control, order management, time management, and documentation. Strategic thinker with demonstrated ability to set direction, execute, and deliver outcomes. Strong understanding of sales principles, methods, and strategies; ability to balance customer needs with business goals. Up-to-date awareness of industry trends and customer service best practices. Exceptional verbal presentation, active listening, and written communication skills. Highly motivated, hands-on, self-starter with strong attention to detail and follow-through. It is the policy of Knauf Insulation to provide equal employment opportunities to all qualified persons without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, protected veteran status or any other protected characteristic prohibited by applicable law. Not ready to apply? Connect with us for general consideration.

Join the Precision Tune Auto Care Team! Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand. At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care-from oil changes and diagnostics to engine repairs and scheduled maintenance-and we're passionate about keeping drivers safe on the road. If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team. Position Summary As a Store Manager at Precision Tune Auto Care, you'll lead a team that drives sales in service, parts, and fleet operations while delivering exceptional customer service. You'll recruit, train, and inspire your service and shop teams, ensuring programs, initiatives, and standards are executed effectively. You'll also help maintain strong shop productivity and take on additional related responsibilities as needed. This is a safety-sensitive position.What We Offer Competitive pay Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date Retirement plan enrollment available Paid Time Off (PTO) to relax and recharge Closed evenings and Sundays - enjoy a better work-life balance 7 paid holidays off What You'll Do Lead, train, and motivate store associates and technicians to achieve sales and service goals Manage store operations - including productivity, profitability, and customer satisfaction Ensure compliance with safety, environmental, and company policies Maintain staffing levels by hiring, developing, and retaining top talent Oversee shop workflow, ensuring efficiency, accuracy, and high-quality service Resolve customer concerns with professionalism and care Support fleet business relationships and vendor partnerships Perform opening and closing duties as a keyholder What You Bring High school diploma or equivalent (college or technical program preferred) 1+ year of experience in automotive service or retail management Valid driver's license Strong leadership, communication, and customer service skills Ability to manage multiple priorities in a fast-paced environment Basic math and computer skills (POS, cash handling, reports, etc.) Flexible availability - including evenings, weekends, and holidays Experience using Chat GPT or willingness to learn it Physical Requirements Lift up to 50 lbs. without assistance Frequent standing, walking, bending, and reaching Ability to climb ladders and operate a vehicle safely All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Purpose: This position participates in the execution of multiple projects simultaneously on an ongoing basis. Scope: This position receives a moderate level of guidance and direction with progress and results frequently reviewed by Superintendent. Manages large to small installation projects and preforms assigned tasks as required. Principal Responsibilities: Project Manage multiple projects Autocad drawings/Equipment layouts Provide scope sheets and use standard work tools to layout standard systems while consulting engineering for nonstandard systems Cost estimates Perform site surveys Review Technician site Survey packages Prepare scope letter/drawing packages for customers Customer site meetings and/or Teleconferences Attend monthly teleconferences for business groups Attend weekly Installation Team Meetings Provide Technician Support regarding Installation projects Qualifications: Minimum of 2-year Technology degree Minimum 3 to 5 years of experience Minimum 2 years of Autocad experience About Linde: Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet. Culture: At Linde, we strive to create a work environment that treats all employees with respect, supports new thoughts and ideas, encourages growth and development, celebrates our differences, and embraces inclusion. Linde is committed to remaining an employer of choice for the diverse, ever-increasing pool of global talent. For more information about the company and its products and services, please visit ************** Benefits: Linde Gases US offers competitive compensation and an outstanding benefits package. Enjoy access to health, dental, disability, and life insurance, paid holidays and vacation, 401(k) matching, pension benefits, an employee discount program, and opportunities for educational and professional growth. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. #LI-MM1

OnelinkUSA has an immediate opening for a Customer Service Manager. As a Customer Service Manager, you will oversee daily operations of our call center and properties we service. Core Duties and Responsibilities: · Evaluate staff effectiveness and performance. · Manages escalated calls as Tier 3 Customer Service Support. · Supervises Training and Coaching of Tier 1 Customer Service Reps. · Supervises Ter 1 Technician workflow. · Monitor and Oversee Customer Service Representatives and Field Service Technician Schedule. · Creates the property schedule for the Field Technicians. · Monitor competitor pricing. · Monitor weekly account adjustments/Payment Plans. · Reviews and monitors disconnects, communicates disconnects/collections to Community managers monthly. · Request move in and move out list from community managers, then delegates to customer service supervisor. · Communicates team training needs to Tier 2 technician and COO. · Communicates weekly recap reports to COO. · Manage office supplies. · Creates ideas for resident events or promotions. · Manges sending mass communications. · Sends monthly recap of outages. · Manages Company/CSR Team/Tech Scorecard Metrics and communicates to COO. · Oversees monthly preventative maintenance is completed. · Create monthly, quarterly, and annual goals and action plans. · Monitor customer complaints and issues, ensuring timely resolution while maintaining a customer-centric approach. · Work with the different properties, and management on any issues that need to be addressed. · Manages and monitors weekly QA calls to ensure high quality customer Interactions. · Other duties will be at management discretion. The Superior Candidate will: · Have 2 to 3 years' experience as a Customer Service Manager. · Have good time management skills. · Have the ability to work in a team environment. · Have exceptional customer service skills. · Must be self-motivated, analytical, quick learner, organized, detail-oriented, multi-tasker. · Must have knowledge of Management methods and techniques. · Must have experience in providing customer support. Qualifications: · Minimum of 2-3 years of experience in call center management. · Must have a high school diploma or equivalent. · Must have a valid driver's License. · Must be able to travel as needed. · Must be able to pass a background, drug screen and MVR check. Benefits: · Medical, Dental, Vision, Life Insurance, Short and Long -Term disability. · 401K with company match · Paid time off (Holidays, Vacation, etc.) · Stable company with a family feel. · Company culture that works hard yet takes care of employees. · Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team.

CUSTOMER SERVICE MANAGER, Royal Switchgear Manufacturing Company Take your next career step at Royal Switchgear Manufacturing Company with a US based team that is developing responsive solutions for an evolving grid. RSMC is a leader in engineering, designing, and manufacturing critical componentry for electrical substations and the broader grid. Our pride lies in our long-standing partnership with utilities companies, the reliability of our products, and the technical and hands-on capabilities of our team. The company is at an exciting inflection as we continue to expand our existing brand portfolio and deepen relationships with new and existing customers. The Customer Service Manager oversees the daily activities of Inside Sales Representatives monitoring team progress towards meeting targets. LOCATION: Fully Onsite - 4251 Turin Dr, Bessemer, AL 35020 ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage a diverse team of Inside Sales Representatives, Application Engineers, and support staff by setting and tracking team sales targets. Identifying and implementing improvements in the sales administration process. Coordinating department projects to meet deadlines. Reporting on sales metrics and suggesting improvements; preparing monthly, quarterly, and annual sales forecasts. Using customer feedback to generate ideas about new features or products. Researching and discovering methods to increase customer engagement. Ensuring sales, finance, and legal policies and procedures are met. Building an open-communication environment for the team. Liaising with Marketing and Product Development departments to ensure brand consistency and increase sales. Making day-to-day decisions within the department regarding workload distribution. Monitoring team progress towards meeting targets providing strategic coaching in selling and relationship-building skills. QUALIFICATIONS & ATTRIBUTES: Bachelor's degree in Sales, Business Administration or relevant field required. 7+ years' managerial work experience of a sales or customer service team required. Experience managing and working with a geographically distributed team. Experience integrating new product lines in an existing team. Familiar working with a commission-based sales rep network. In-depth understanding of the sales life cycle from receipt of customer request to quote, and order entry required. Hands-on experience with CRM software and MS Excel knowledge; Syteline experience is a plus. Excellent interpersonal and team management skills with proven ability to motivate team members to perform. Strong analytical and organizational skills. "Student of the business" and problem-solving attitude. Excellent verbal and written communication skills. Excellent interpersonal skills and attention to detail. WORKING CONDITIONS: The work condition characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work primarily takes place in an office environment with routine employee engagements on the manufacturing factory floor. May encounter occasional stressful situations. Work may include responding to critical customer driven situations which may result in working some weekends, holidays, and after normal business hours. PHYSICAL REQUIREMENTS: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Maintain clear and accurate records. Understand and follow oral and written directions. Work regular shifts to include evenings; weekends; and/or holidays as assigned. May by subject to call back, on call and/or emergency shifts. Must possess general manual dexterity to operate computer, equipment, tools, controls, or other objects; reach with hands or arms. Must possess mental acuity for attention to accuracy and detail. Must see in the normal visual range with or without correction. Must hear in the normal audio range with or without correction. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to actual or perceived race, color, religion, creed, national origin, citizenship status, age, disability status, genetic information, sex, sexual orientation, gender identity or expression, pregnancy, marital status, veteran status, or any other characteristic protected by applicable federal, state or local laws.

We are seeking an experienced and dedicated Customer Service Manager to lead and elevate our customer support operations. The ideal candidate will have a proven track record of 10+ years in customer service and a minimum of 5 years in a management role. This person will be responsible for optimizing the customer experience, mentoring a team of service professionals, and developing strategies to ensure exceptional service delivery across all channels. Your Impact Lead, mentor, and manage the Customer Service team to achieve high performance and customer satisfaction. Develop and implement service procedures, policies, and standards. Monitor and analyze service metrics to drive process improvement and operational efficiency. Handle complex or escalated customer inquiries or issues, ensuring timely resolution. Collaborate cross-functionally with internal teams (e.g., Operations, Sales, Product) to resolve issues and improve the customer journey. Conduct regular coaching, training, and performance evaluations to support team growth and development. Manage service-related projects and initiatives, including system/process upgrades or new technology implementation. Prepare and present reports on team performance, customer feedback, and key service KPIs to leadership. Foster a customer-centric culture rooted in empathy, accountability, and excellence. Successful Candidate Will Have 10+ years of experience in customer service, with at least 5 years in a management role. Strong leadership and team development skills. Excellent communication, problem-solving, and interpersonal abilities. Data-driven with the ability to interpret reports and apply findings to drive results. Demonstrated ability to manage change, implement process improvements, and drive team engagement. Preferred Qualifications: Experience in benefits administration. Familiarity with CRM and ticketing systems. Proven success in managing remote or hybrid teams. At Risk Strategies Company, base pay is one part of our total compensation package, which also includes a comprehensive suite of benefits, including medical, dental, vision, disability, and life insurance, retirement savings, and paid time off and paid holidays for eligible employees. The total compensation for a position may also include other elements dependent on the position offered. The expected base pay range for this position is between $84,200 - $120,000 annually. The actual base pay offered may vary depending on multiple individualized factors, including geographical location, education, job-related knowledge, skills, and experience. Risk Strategies is the 9th largest privately held US brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 100 offices and over 5,000 employees across the US and Canada. Our industry recognition includes being named a Best Places to Work in Insurance for the past five years (2018-2022) and on the Inc. 5000 list as one of America's Fastest Growing Private Companies. We are committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues. Pay Range: - The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role. Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: ******************************** Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.

We are seeking an experienced and dedicated Customer Service Manager to lead and elevate our customer support operations. The ideal candidate will have a proven track record of 10+ years in customer service and a minimum of 5 years in a management role. This person will be responsible for optimizing the customer experience, mentoring a team of service professionals, and developing strategies to ensure exceptional service delivery across all channels. Your Impact Lead, mentor, and manage the Customer Service team to achieve high performance and customer satisfaction. Develop and implement service procedures, policies, and standards. Monitor and analyze service metrics to drive process improvement and operational efficiency. Handle complex or escalated customer inquiries or issues, ensuring timely resolution. Collaborate cross-functionally with internal teams (e.g., Operations, Sales, Product) to resolve issues and improve the customer journey. Conduct regular coaching, training, and performance evaluations to support team growth and development. Manage service-related projects and initiatives, including system/process upgrades or new technology implementation. Prepare and present reports on team performance, customer feedback, and key service KPIs to leadership. Foster a customer-centric culture rooted in empathy, accountability, and excellence. Successful Candidate Will Have 10+ years of experience in customer service, with at least 5 years in a management role. Strong leadership and team development skills. Excellent communication, problem-solving, and interpersonal abilities. Data-driven with the ability to interpret reports and apply findings to drive results. Demonstrated ability to manage change, implement process improvements, and drive team engagement. Preferred Qualifications: Experience in benefits administration. Familiarity with CRM and ticketing systems. Proven success in managing remote or hybrid teams. At Risk Strategies Company, base pay is one part of our total compensation package, which also includes a comprehensive suite of benefits, including medical, dental, vision, disability, and life insurance, retirement savings, and paid time off and paid holidays for eligible employees. The total compensation for a position may also include other elements dependent on the position offered. The expected base pay range for this position is between $84,200 - $120,000 annually. The actual base pay offered may vary depending on multiple individualized factors, including geographical location, education, job-related knowledge, skills, and experience. Risk Strategies is the 9th largest privately held US brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 100 offices and over 5,000 employees across the US and Canada. Our industry recognition includes being named a Best Places to Work in Insurance for the past five years (2018-2022) and on the Inc. 5000 list as one of America's Fastest Growing Private Companies. We are committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues. Pay Range: - The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role. Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: ******************************** Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $55,000.00 annually What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job Description Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: A commitment to promote from within Training and mentorship programs Tuition reimbursement and scholarship opportunities Reward and recognition culture Competitive Pay Flexible schedules- day, night and evening shifts Eligibility to accrue paid vacation time Career advancement and professional development opportunities PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more! The responsibilities of the team member will include: Interaction with customers: receiving orders, processing sales and monies and managing customer issues. Preparation of products. Maintaining quality of product. Monitoring all service equipment. Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. Champions recognition and motivation efforts Requirements The ideal candidates must want to have fun serving great food to our customers! Must be at least 16 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Complete training certification Enthusiasm and willingness to learn Team player Commitment to customer satisfaction Strong work ethic

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As a Service Supervisor, you will oversee service operations for The Wave to supervise driver performance, train drivers, support riders, de-escalate conflicts, and manage incidents when they occur. You may also work as an Operator when needed, leading by example, and ensuring excellent customer service for our riders. This is a full-time, shift-based position requiring approximately 40-45 hours per week (8-9 hour shifts) in-person based out of our Mobile, AL location. While standard schedules are provided, this role does require flexibility to work occasional evenings, Saturdays, and extended hours as business needs arise. What You'll Do: Conduct regular performance evaluations of drivers, providing feedback and coaching to improve service quality and efficiency. Develop and implement training programs for new hires and ongoing training for existing drivers. Handle customer service issues, resolving complaints and making decisions to promote passenger satisfaction. Prioritize operational issues as the real-time point of contact and implement creative solutions to solve problems as they arise Go to the scene of accidents and incidents to manage processes and protocols Diligently work collaboratively with a broad interdisciplinary team to scale operational processes, systems, and tools to drive rapid growth Safely and courteously, operate lift-equipped vehicles to transport elderly and/or persons with disabilities Learn the fundamentals of Via operations and related safety procedures Perform the routine operation of vehicles, including pre- and post-shift inspections Who You Are: Minimum of 3+ years' experience in transportation services or comparable industry, with at least 1 year in a supervisory role. High school diploma or equivalent; higher education or certifications in transportation, logistics, or related field preferred. At least 25 years old Hold a valid Commercial Driver's License (CDL) and Passenger Endorsement with a clean driving record. An effective communicator and holds excellent interpersonal skills, with an ability to handle stressful situations diplomatically. Proficient in using a tablet and standard office software (e.g., Google Suite). Possess good knowledge of the city and community of Mobile, AL Are able to operate a wheelchair accessible vehicle within standard safety guidelines to ensure public safety Able to deal effectively and courteously with all customers and the public Ability to work flexible hours, including evenings and weekends, as required. Successful completion of a drug test, criminal background check, and motor vehicle records check is mandatory for employment. Compensation and Benefits: Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary range: $45,000 - $55,000 / year Hours/Shifts: Varied We are proud to offer a generous and comprehensive benefits package, including health and retirement benefits. We're Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility - the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around. We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves. Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via. Ready to join the ride? Via is an equal opportunity employer.

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred. Certifications, Licenses, and Other Special Requirements Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. Management/Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage. Use hands and fingers to handle or feel Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Stoop, kneel, crouch, or crawl Talk or hear Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Vision Brookdale is an equal opportunity employer and a drug-free workplace. Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions. Assists Manager with daily supervision of dining services associates. Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion. Adheres to all safety and sanitation standards. Plans daily menu for residents in accordance with company standards and procedures. Assists in ensuring proper staffing coverage for each shift including making changes due to absences. Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff. Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges. Oversees staff in absence of Manager. Provides supervision for special events. In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy. Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

This is administrative and field work in the organizing, coordinating and supervising of skilled, semiskilled and unskilled workers in all aspects of the landscape enhancement functions of the City of Mobile Parks Department. JurisdictionStarting Salary City of Mobile $51,879 Minimum Qualification Requirements: Attainment of a minimum of a bachelor's degree from a recognized college or university in Landscape Architecture, Landscape Design, Ornamental Horticulture, or a closely related field, and preferably a minimum of one year experience in landscape design or horticulture management and supervision; or a combination of education and experience equivalent to these requirements. Special Requirement: Must possess a valid driver's license from state of residence.For details, please see the Class Specifications | LANDSCAPE SERVICES SUPERVISOR | Class Spec Details. All applications must be submitted online through the Mobile Civil Service Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, "email" should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Civil Service System employment, and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application. If needed, computers are available in our office at 1809 Government Street, Mobile, AL. Our office hours are 8:00 am to 5:00 pm Monday - Friday, except for major holidays. A person with a disability may request accommodation by contacting the Mobile Civil Service at ************. Adam Bourne, Civil Service Director The agencies we serve are equal-opportunity employers

Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. DUTIES and ESSENTIAL JOB FUNCTIONS: Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed. Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination. Make recommendations regarding employee pay rate and advancement. Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies. Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week. Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors. Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts. Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes. Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage. Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures. Provide superior customer service leadership. Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment. Ensure that store is adequately equipped with tools necessary to perform required tasks. Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance. Complete all paperwork and documentation according to guidelines and deadlines. Qualifications KNOWLEDGE and SKILLS: Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Knowledge of cash handling procedures including cashier accountability and deposit control. Ability to perform IBM cash register functions to generate reports. Knowledge of inventory management and merchandising practices. Effective oral and written communication skills. Effective interpersonal skills. Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes. Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.) Good organization skills with attention to detail. Ability to solve problems and deal with a variety of situations where limited standardization exists. Certain store locations may give preference to bilingual Spanish speakers. WORK EXPERIENCE and/or EDUCATION: High school diploma or equivalent strongly preferred. One year of management experience in a retail environment preferred. COMPETENCIES: Aligns motives, values and beliefs with Dollar General values. Supports ownership by tapping into the potential of others. Acts as a liaison between the corporate office and store employees. Fosters cooperation and collaboration. Interacts with staff tactfully yet directly and maintains an open forum of exchange. Demonstrates responsiveness and sensitivity to customer needs. Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.). Provides continuous attention to development of staff. Recruits, hires and trains qualified applicants to fulfill a store need. Ensures store compliance to federal labor laws and company policies and procedures. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: Frequent walking and standing. Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts). Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing (using ladder). Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores. Fast-paced environment; moderate noise level. Occasionally exposed to outside weather conditions. Dollar General Corporation is an equal opportunity employer. #CC#

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.16 - $20.58 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled