Customer service manager jobs in Albuquerque, NM

Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.

This position will be open to internal and external applicants and will close on Wednesday, December 10th, 2025. The Customer Service Rep position pays between $43,040 and $53,800 and the Sr. Customer Service Rep position pays between $48,720 and $60,900. Pay is based on skills, experience and education of the successful candidate. About This Opportunity Are you searching for a company where you can be an integral part of the community and provide exceptional customer service? New Mexico Gas Company is hiring a Customer Service Representative that could be your introduction to a long career with us! You will find the workday in the life of a Customer Service Rep to keep you on your toes as you provide important customer service support for the citizens of New Mexico. Primary Duties and Responsibilities This list does not reflect the job duties in their entirety * Performs one or more of the following activities: billing, outbound calling, receiving inbound calls, account adjustments, inside credit and collections, cashiering, energy diversion cases, customer counseling of available rate options, counseling of debt payment obligations, service connections and disconnections, new service requests, customer inquiries, dispatching and conflict resolution, which may vary depending on position location. * Resolves inquiries and complaints via person-to-person, in the field, telephone or e-mail inquiries in an effective, professional and courteous manner for both customers and internal associates. * Provides professional and courteous customer service to effectively resolve various energy consumption inquiries via person-to-person or telephone contacts. * Senior Level: Entry Level Duties Plus Additional Responsibilities Successful Candidate Must Have * A high school diploma or GED * A valid driver's license and acceptable driving record * Customer Service Rep: 1 year of related experience (e.g. customer service, collections, cashiering, etc.), or equivalent combination of education and/or experience related to the discipline. * Senior Customer Service Rep: 3 years of related experience Preferences: HansenCIS experience, Bilingual (Spanish) Working Conditions Regularly required to sit. Must have good vision, manual dexterity, and be able to move/lift up to 10 lbs. Nearest Major Market: Albuquerque Job Segment: Customer Service Representative, Customer Service, Entry Level

Job DescriptionDid you ever want to work in aviation but didn't know how to break into the industry? Do you like working in a fast-paced environment, often outdoors, around some of the most incredible professionals in the industry? Did you ever wish that you could work for a company where you could grow your career? If so, Atlantic Aviation just may be the employer for you! Headquartered in Plano, Texas, Atlantic Aviation welcomes customers at more than 100 fixed base operator (FBO) locations - from the Hawaiian Islands to Caribbean islands and all points in between throughout the US. We offer a wide range of aircraft ground handling and flight hospitality services, including fueling and line services, hangar and ramp storage, modern executive terminals for passengers and crews, and much more. We are firmly committed to diversity, equity, and inclusion throughout our network and aspire to be the employer of choice in our dynamic segment of aviation. We invest in enhancements to our safety, service, technology, and strategic infrastructure in order to provide more choices, improved experiences, and better value for customers. Atlantic Aviation intends to lead the way to a more sustainable future for business and general aviation. Atlantic Aviation is “local everywhere” - providing a safe, friendly, and familiar experience across North America. To learn more about Atlantic Aviation or to make a reservation at any of our 100+ FBOs, visit AtlanticAviation.com. Website******************************* ResponsibilitiesWe are seeking self-motivated, safe, positive, enthusiastic, goal oriented individuals for immediate openings as a Customer Service Manager (CSM). Corporate aviation continues to be a viable means of travel for many who do not like the long lines and delays often times encountered with the airlines and many corporations are now leasing or purchasing their own private aircraft. Our CSMs provide the oversight for the customer service support for these aircraft. Some examples include: Directly supervise Customer Service staff as relates to adherence to uniform program, general appearance, proper radio and phone procedures and all other policies and procedures. Engaging in customer relations whenever possible to establish and maintain a rapport with new and repeat customers. Train, coach, evaluate, and develop subordinate staff in accordance with established procedures. Develop and maintain customer relationships. Encourage upselling of fuel to all customers and maintenance and adherence to all customer service polices and procedures. Organize periodic departmental meetings and design other communication flows between staff and management. Manage CSR work schedules and recommend appropriate staffing levels to the Operations Manager or General Manager. Conduct performance reviews of Customer Service staff on a probationary and annual schedule; exercising praise and disciplinary action when necessary. Assist in recruiting and interviewing for CSR positions. Assist in sales initiatives. You will get the opportunity to interact with many large corporations' flight departments and high profile clients. Customer service is of the highest priority, as well as professional and safe service.Required SkillsQualifications Bachelor's degree in related field, or equivalent combination of training and experience. Minimum of 18 years of age. Previous customer service experience. Excellent communication skills, both written and oral. Good organizational skills. Must maintain a valid state driver's license. Ability to comprehend and perform basic math calculations with minimal errors. Proficiency in use of MS Office applications including Word, Excel and Outlook. Flexible work schedule may include working overtime, nights, on weekends, holidays, and be on call. We are proud to be an EEO/Females/Minorities/Veterans/Disabled employer We maintain a drug-free workplace and perform pre-employment substance testing Qualified applications with criminal history will be considered for employment

The Team Lead Customer Service works closely with the Store Manager to coordinate the work activities of team members, including training on company, client, and store operating policies and programs, as well as day-to-day store cashier operations and cash handling. Acts as leader on duty, responding to customer and team member concerns in the absence of the store manager, as well as opening and closing the store and ensuring all bookstore property and team members are safe and secure. Responsibilities Leads the work activities of department team members, PT, and Temporary including: Ensures shelves and other displays are stocked, restocked, and maintained according to company standards. Ensures markups or markdowns are taken according to company directives. Greets and assists customers with inquiries and purchases utilizing a cash register to process payments and refunds and resolves escalated customer issues. Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience. Verifies cashier daily balancing of cash drawers for accuracy while ensuring safe cash handling policies and procedures are followed, including cash, checks, and credit/debit cards. Coordinates the work activities of team members, including conducting training for new employees. Ensures that the team members understand and follow Corporate and store policies and procedures. Receives and verifies orders and completes store reports. May be a key holder and responsible for opening and/or closing the store. Understands and processes website orders, including picking merchandise and shipping orders. Maintains neat and clean store and work areas. May assist other team members with completing the work of the department. Performs other duties as assigned. Pay Range $12.00-$24.33/hour

Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience. Pays $64,00.00 - $67,000.00 per year, commensurate with experience RESPONSIBILITIES: Caring Leadership, Client Engagement, and Operational Oversight: Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization. QUALIFICATIONS (MUST HAVE): Must possess one or more of the following: Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events) Minimum of two (2) years of experience driving operational goals Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction Proficiency in web-based applications and computer systems, including Microsoft Office Knowledge of safety protocols and service deliverables Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently Excellent oral and written communication skills PREFERRED QUALIFICATIONS (NICE TO HAVE): Law enforcement, military and/or contract or proprietary security services experience Experience managing a dispersed workforce in a multi-location operation Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1486243

Job Posting Title: Youth Services Center Program Manager Department: Youth Services Center Pay Range: $61,339.00 - $96,866.00 Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more. The Youth Services Center Program Manager monitors the care, custody, and treatment of juvenile programs. Supervises assigned staff and performs professional and technical duties related to program planning, budget preparation, fiscal management, and special projects. Employee supervision includes hiring selection, training oversight, performance assessment, coaching, and disciplinary and termination actions. DUTIES AND RESPONSIBILITIES Maintain security, order, and discipline to prevent disturbances, escapes, and ensure the safety of residents, staff, and the community. Ensure each shift is fully staffed. Perform crisis intervention as needed and respond to incident calls. Originate and receive oral and written communications, input information into automated office systems and access other information systems. Perform special assignments as directed, including but not limited to: Compliance Manager, Safety Manager, Quality Control Manager, Population Manager, Intake Manager, Alternative Programs Manager, and Juvenile Detention Alternative Initiatives Manager. Work cooperatively with other Program Managers and management staff in all aspects of facility operations, such as sharing staff, coordinating programs, and supervising residents. Participate in developing and administering program objectives. Assist in developing, evaluating, and administering department/unit budgets, plan purchase needs, and oversee facility maintenance and capital improvements. Oversee the training and evaluation of subordinate staff. Act as a supervisor within the facility, ensuring performance and compliance with County, department, and American Correctional Association (ACA) National Standards. Manage assigned program and unit operations as directed by the director or assistant director. Maintain cooperative planning arrangements and working relationships with the public and external agencies. Manage residential and support services as assigned by the director or assistant director. Be on call 24 hours a day, seven days a week. *The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities. MINIMUM QUALIFICATIONS High School Diploma or GED. Seven (7) years of work experience with at risk adolescents in a lock down, secure, or correctional facility. One (1) year working in a supervisory role. *Any equivalent combination of related education and/or experience may be considered for the above requirements. SUPPLEMENTAL INFORMATION SCREENING AND COMPLIANCE The offer of this Bernalillo County position requires compliance with the following: Successfully complete the post-offer employment medical examination and background investigation. This position is safety sensitive. Employment is subject to a pre-employment and random drug testing in accordance with all terms and conditions of federal and state rules and regulations regarding alcohol and/or drug testing. Comply with County safety guidelines. Complete required FEMA training(s) as assigned to the position. Complete required Supervisor classes, if applicable. Maintain a valid New Mexico driver's license while employed in this position. Complete 120 hours of on-the-job training, including State Juvenile Code and “A Level” Restraint Training. Complete re-certification in these areas every six months. Comply with Bernalillo County safety policy, including the use of an OSHA-approved respirator when required. WORKING CONDITIONS Duties are primarily performed indoors (90%), with some outdoor work (10%). Indoor duties are performed in a temperature-controlled environment. Outdoor duties typically involve transporting residents and engaging in recreational activities. Work hazards include the possibility of injury from violent residents or heavy exertion activities while restraining or pursuing residents. Employee may be required to work shifts. Potential exposure to infectious diseases, which may require the use of an OSHA-approved respirator. EQUIPMENT, TOOLS AND MATERIALS Utilize computers and communication equipment daily. Utilize recreational/sports equipment, facility keys, handcuffs, and shackles frequently. Occasionally handle fire extinguishers and oxygen equipment. Use an OSHA-approved respirator, including medical evaluation for respirator use and fit testing for proper sealing.

Job Description Three Sisters Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Three Sisters Federal is seeking a Contact Center Lead. The Contact Center Lead manages operations for the IHS Digital Contact Center, overseeing staff, workload distribution, and performance metrics to ensure timely, high-quality customer support. The position is responsible for quality assurance, process improvement, and the integration of new technologies that enhance customer experience and service availability. Location: Remote with occasional travel to Albuquerque, NM Key Responsibilities · Supervise contact center representatives and daily queue management. · Track KPIs, response times, and customer satisfaction metrics. · Develop and update training materials, scripts, and SOPs. · Implement AI-based routing and reporting tools for efficiency. · Coordinate escalations and cross-functional communication. · Monitor service and policy changes that may impact customer interactions and proactively communicate with leadership. Basic Qualifications: Associate's or Bachelor's degree in Communications, Business, or IT. Minimum 5 years of experience managing contact center operations. HDI Support Center Manager certification preferred. Knowledge of CRM and omni-channel platforms. Desired Skills: CRM Systems Workforce Management Omni-Channel Routing Customer Experience (CX) AI Chat Tools Performance Analytics Quality Monitoring Microsoft Power BI. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Let's Connect APPLY TODAY To Schedule Your On Site Interview!Text Goodyear to 66866 to connect with a recruiter! We are a service and retreading market leader with over 200 Commercial Tire Centers and Truck Care Centers located across the United States. We have the unique ability to service the largest nationwide commercial fleets while also providing friendly hometown service to regional and local fleets. Our mission statement is 'SERVICE EXCELLENCE - ALWAYS'. Goodyear Commercial Tire & Service Centers (CTSC) are owned by Goodyear - which makes them uniquely qualified to offer you trusted tires, reliable services and powerful management tools to help you lower your operating costs. It's all part of Goodyear's Total Solution for commercial and off-the-road fleets. General Description: As a Service Manager you will be responsible for managing the service department including the team and equipment at a Goodyear Commercial Tire & Service Center. You will also be responsible for assisting technicians in daily work routines and ensuring customer satisfaction. Responsibilities will include but not be limited to: Assist Center Manager in achieving sales, units, and profited budgeted objectives. Ensure proper service estimates are delivered to the customer. Quote tire prices accurately, including trade-ins. Complete work orders, PM checklists, and other paperwork effectively and efficiently. Responsible for efficiently processing billing Control and protect the assets of the company by maintaining awareness of inventory levels. Provide Service Excellence, Always to meet the service goals of the location and needs of the customer. Assist the Center Manager with hiring, training, and managing associates. Train new and existing associates. Communicate specific work assignments and responsibilities to associates. Assist the Center Manager in ensuring proper staffing levels with qualified personnel. Assist associates in technical areas as needed. Facilitate effective communication throughout the center by working closely with the Center Manager. Operate the Service Department as an accident free/safe workplace. Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including commercial tires and wheels, standing, bending, and squatting Basic Requirements: Minimum 2 years management experience Prior commercial tire experience Must be willing to work scheduled shifts including nights and weekends. Must have a valid driver's license for the type of vehicle required for the position and be able to meet DOT driver qualification requirements. Be at least 21 years of age. No relocation is being offered for this position Candidates must be legally authorized to work in the U. S. without company sponsorship now or in the future Preferred Qualifications: High School or GED Relevant commercial tire service and/or management experience. Candidate Criteria: Strong oral and written communication ability. Commitment to follow all safety procedures and work in a safe manner. Must be able to work in a results-oriented, fast-paced environment as part of a team. Must be a self-starter and willing to take initiative, able and willing to work without direct supervision, and be willing to attend appropriate training sessions. Application Process Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device. If you pass, you'll receive an invitation to schedule a phone or in-person interview. Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.

Job DescriptionThe Field Services Manager is responsible for ensuring that the MEP services provided by the Field Services Department meet the highest professional standards and provide an awesome customer experience. The Field Services Manager is further responsible for the time sensitive implementation of business plans and strategies developed in cooperation with the General Manager. This role requires working closely with technicians, selling to customers, and truly running the operation.Essential Duties/Responsibilities: Promote safe work practices. Insure direct reports have all required safety training and personal protective equipment to complete assigned tasks safely. Conduct regular safety talks, jobsite safety inspections and tool box training. Manage and supervise day-to-day operations for the assigned territory. Ensure that the Field Services Department has the technical ability to support all sales efforts, take corrective action for any deficiencies. Collaborate and provide technical assistance to sales resources assigned to the territory. In concert with the General Manager, review sales reports, pipeline and opportunities with sales resources monthly. With each direct report, outline an individual, specific, growth and training plan tailored for that employees' desire for advancement. Review progress semi-annually. Conduct semi-annual performance reviews with each direct report. Develop and manage the annual budget for the assigned territory while assisting with strategic planning, vision, an business planning of the company. Work with the Accounting Manager on collections and negotiate credit when necessary to ensure customer expectations are met. Resolve customer issues in a timely, efficient and cost-effective manner, projecting a professional and customer-friendly attitude. Occasionally travel between corporate offices and jobsites. Qualifications: 10 years of experience in technical roles and fiscal responsibilities. 5 years of management experience is a plus. High impact decision making. Responsible for a single department or functional area either as a manager or functional expert. Initiates and maintains relationships with key staff and other departments. Makes authoritative decisions and recommendations having important impact on activities of the company. Demonstrates a high degree of creativity, foresight and mature judgment in anticipating and solving unprecedented complexities. Determines program objectives and requirements, organizing programs and projects and developing standards and guidelines for diverse activities.

About Worldwide Worldwide Machinery is a leading heavy earthmoving & pipeline equipment supplier. Worldwide rents, sells, and leases equipment solutions to qualified contractors. As a part of Worldwide Group, we have over 25 years equipment experience and 12 branch locations. Our diverse customer base includes, transportation; oil & gas; municipalities; renewable energy; mining; and civil contractors. We pride ourselves on exemplary service, quality equipment, and ethical business values. Short Job Description The ideal Service Manager manages the repair and make ready of heavy earthmoving and pipeline equipment for rental or purchase; answers customer service calls, dispatches field service mechanics in response, and works closely with the team to prioritize and assign shop personnel. Responsibilities Answer calls from customers to troubleshoot problems with machines on rent. Dispatch field service technicians as needed. Oversee all service-related personnel for the respective branch. Manage and assign work for shop technicians. Open and maintain work orders for field and shop service mechanics. Oversees invoicing of equipment repairs and parts. Other duties as assigned Requirements Valid driver's license. 10+ years of mechanics experience within the construction equipment industry or related area. Experience with pipeline equipment preferred. 3+ years shop or related management experience. PC literate, proficient with MS Office. Benefits If you are looking for a rewarding career with opportunity for tons of growth, Worldwide is right for you! As an industry leader we offer training, advancement, and one of the most complete product offerings. In addition, our benefits package includes 401(K) match, health insurance, vacation, and more. Let's get to work!

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk. Job Description The Service Manager will provide support to the District Manager and will be required to assume advanced responsibilities in support of the branch and its daily operations. This position will provide support in the terms of the overall branch and individual service technicians by providing coaching and training on commercial food equipment, procedures, and techniques as well as customer facing skillsets. The Service Manager will also be required to support and enforce all company policies and guidelines required by Hobart Service and assist the District Manager in the adherence and tracking of these policies. The Service Manager is accountable for assisting in leading and directing their assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service levels. This position will be responsible for assisting the management and administration of general business operations for their branch. This position provides strategic leadership as well as the day to day management of a team of Field Service Technicians and lower-level supervisory staff (where applicable). Responsibilities include developing, maintaining and managing a highly technical field service team. Our Field Service Technicians are accountable for customer commercial food service equipment installations, preventative maintenance, equipment upgrades and updates, sales support for new systems, establishing and growing customer relationships, and creating and implementing a strategy focused on achieving/exceeding financial and customer satisfaction results. In addition, this position is responsible for continued employee development and increasing employee retention and engagement levels. Manage regular maintenance for service vehicles. Qualifications High School Diploma or GED and 4+ years of relevant experience, including supervision OR 1-3 years of relevant experience with a Bachelors degree Experience effectively managing customer relations dealing directly with customers Ability to effectively demonstrate productivity tools, i.e. Microsoft Office Achieve targets and goals with minimal supervision. Strong communication skills verbal and written Electrical and mechanical service experience Valid driver's license Preferred Qualifications 5-7 years demonstrated proficiency in a field service role Ability to understand financial information such as margins, labor cost, mark-ups and expense control Working knowledge of Branch operating systems Customer Relations Management /Sales experience Associates degree or prior Hobart Service supervisory experience Additional information Why work for us? Competitive pay Great insurance options with low premiums Paid vacation and holidays 401K with company match Extensive on-the-job, online, and classroom training Service vehicle, uniforms, and safety equipment provided Safety-conscious work environment Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace. If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at **************************** to request assistance. No other requests will be acknowledged. ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

Nusenda Credit Union is dedicated to excellent member service and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! Thank you for your interest in joining the Nusenda team! We are currently seeking a Business Services Loan Operations Manager to join our organization. As a Business Services Loan Operations Manager, you will oversee loan operations functions for business services. You'll be responsible for problem resolution of detailed post-funding loan file review; prepare complex loan documents and coordinate appraisal requests. You will also oversee and maintain exceptions and reporting information in the system, report business loan requests and renewals. Additional responsibilities include training staff on all operational aspects of commercial lending including systems administration, quality review for loan inputs; file management, coordinating group workflow, and complete all routine duties of the operations group to maintain internal service levels. What You'll Do: * Lead the Loan Operations team to prepare commercial loan documentation in accordance with credit approvals and perform post-funding review of loan documents, files and requirements of loan accounting system data entry in accordance with Loan Policy and credit approvals for the Business Services department. * Lead the Loan Operations team to maintain the exception tracking system for pending documentation and tickler items, such as title policies, UCC filings, insurance, taxes, ongoing financial reporting and other lending documentation and reporting requirements and ensures retention of these documents in the applicable file. * Have regular contact with business loan officers and staff to obtain, clarify, or provide facts and information and to research and resolve problems as necessary. * Act as a liaison between lending and operations for these functions. * Oversee the performance of Loan Operations staff to include hiring, train, direct, develop, and evaluate employee performance within the department. What You'll Need: * Five to eight years of similar or related experience * Bachelor's degree in Business Administration or related field Key Skills and Experience: * Prior experience with commercial loan operations, documentation and accounting, and an in-depth understanding of commercial lending. * Proficient in LaserPro Loan Documentation and loan accounting systems Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job Details Albuquerque, NM Full Time $100000.00 - $130000.00 Salary ManagementDescription Essential Duties and Responsibilities: The Albuquerque Service Manager is responsible or the efficient and profitable operation of the Shop and Field Service departments. Key Job Activities: Administrative Ensure that defined processes related to work-order opening, closing and invoicing adhered to and running efficiently Oversee the warranty work-order process to ensure that good information is gathered in the field and proper guidelines and timelines are followed during the closure process Provide the DOT compliance manager with service truck and technician paperwork related to safety requirements Organizational: Consult with executive management regarding departmental objectives Collaborate with the Technical Services dept. to ensure that training schedules are in place that are applicable to each technician Work-Environment: Provides the resources necessary to have a clean and safe working environment Work with customers to quickly resolve concerns regarding service work Maintain positive working relationship with technicians and other support staff Sales: Work with Field and Shop service managers to ensure that legible and accurate quotes are provided to internal and external customers and PSSRs Recommend the most cost effective repair procedures and guidelines to our customers and PSSRs Technical: Maintain a clear line of communication to the Technical Services dept. regarding open technical issues Ensure that information flow to the technicians is adequate and timely Plan truck equipment, tooling purchases and other capital recommendations to executive management Education and/or Work Experience Requirements: Minimum Experience: At least five years of experience with heavy equipment Required Skills and Competencies Organizational Skills Telephone Skills Communication Skills Safety Knowledge Math, Reading & Writing Skills Product Knowledge Reasoning Skills Computer Skills: Microsoft Word - Intermediate Level Microsoft Excel - Intermediate Level Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Must be able to lift and carry up to 50 lbs Must be able to talk, listen and speak clearly on telephone

** Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk. **Job Description** The Service Manager will provide support to the District Manager and will be required to assume advanced responsibilities in support of the branch and its daily operations. This position will provide support in the terms of the overall branch and individual service technicians by providing coaching and training on commercial food equipment, procedures, and techniques as well as customer facing skillsets. The Service Manager will also be required to support and enforce all company policies and guidelines required by Hobart Service and assist the District Manager in the adherence and tracking of these policies. The Service Manager is accountable for assisting in leading and directing their assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service levels. This position will be responsible for assisting the management and administration of general business operations for their branch. This position provides strategic leadership as well as the day to day management of a team of Field Service Technicians and lower-level supervisory staff (where applicable). Responsibilities include developing, maintaining and managing a highly technical field service team. Our Field Service Technicians are accountable for customer commercial food service equipment installations, preventative maintenance, equipment upgrades and updates, sales support for new systems, establishing and growing customer relationships, and creating and implementing a strategy focused on achieving/exceeding financial and customer satisfaction results. In addition, this position is responsible for continued employee development and increasing employee retention and engagement levels. Manage regular maintenance for service vehicles. **Qualifications** + High School Diploma or GED and 4+ years of relevant experience, including supervision OR 1-3 years of relevant experience with a Bachelors degree + Experience effectively managing customer relations dealing directly with customers + Ability to effectively demonstrate productivity tools, i.e. Microsoft Office + Achieve targets and goals with minimal supervision. + Strong communication skills verbal and written + Electrical and mechanical service experience + Valid driver's license **Preferred Qualifications** + 5-7 years demonstrated proficiency in a field service role + Ability to understand financial information such as margins, labor cost, mark-ups and expense control + Working knowledge of Branch operating systems + Customer Relations Management /Sales experience + Associates degree or prior Hobart Service supervisory experience Additional information **Why work for us?** + Competitive pay + Great insurance options with low premiums + Paid vacation and holidays + 401K with company match + Extensive on-the-job, online, and classroom training + Service vehicle, uniforms, and safety equipment provided + Safety-conscious work environment Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace. If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at **************************** to request assistance. No other requests will be acknowledged. _ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._ _As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._ _All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._ _ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._ _As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._ _All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._

What we're looking for: An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. High School Diploma or GED - bachelor's degree preferred. Prior customer service experience Ability problem solve and handle a variety customer service situations Ability to negotiate, train, coach and lead a team Strong computer proficiency (MS Office) Excellent verbal & written communication skills 21 years of age Valid non-commercial driver's license in the state of residence Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization. Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction Collaborate closely with location management team to provide the best customer service and product programs Negotiate customer contract renewals

A Brief OverviewThe Field Service Supervisor is accountable for leading a team of Technicians and Delivery Drivers, ensuring safe operations, and providing leadership, direction, and development through one-on-one coaching and productivity reviews. The incumbent upholds the highest standards of quality and service in line with Swire and Coca-Cola standards, while fostering positive relationships with both internal and external customers. They oversee and coordinate the daily operations of the Field Service team, ensuring all activities, repairs, and maintenance tasks are completed on schedule and within budget. Additionally, they provide technical guidance and training to Field Service technicians on the repair and troubleshooting of coolers, vending machines, and fountain dispensing systems. Proper diagnostics and timely resolution of technical issues are ensured by working closely with technicians to handle complex or escalated service requests Responsibilities Train, develop, and manage performance of assigned team Analyze and monitor key performance indicators (KPIs) to drive operational efficiencies and improve performance outcomes Establish and maintain positive internal/external customer rapport. Ensure all customer issues resolved in a timely manner Schedule technicians to ensure market coverage and project timelines Ensure adherence to Swire standards, NAOU standards and regulatory requirements Adhere to safety, fleet maintenance and vehicle standards Performs other duties as assigned. Requirements High School Diploma (or GED) required Certified HVAC Technician preferred Electrical Test Technician Certification preferred PLUMBER - Licensed Plumber preferred 2-4 years experience in service, installation, repair preferred or 2-4 years experience in managing people preferred Proficiency in Microsoft Office: Excel, Word and Outlook required Communication skills Time management Priority setting Problem Solving Conflict Management Customer Focus

HVAC Service Manager Wagner Mechanical Albuquerque, NM $70k to $105k base + bonus opportunity Join the team at Wagner Mechanical, Albuquerque s most trusted home services provider, with over 90 years of excellence in HVAC, plumbing, and electrical services. We re looking for a driven and experienced HVAC Service Manager to lead and support our growing team of service technicians. This is a key leadership role for someone passionate about building strong teams, delivering world-class customer service, and driving operational success. Why Join Wagner Mechanical? Competitive Pay: $70k to $105k base + plus performance-based bonuses Established Reputation: Be part of a legacy brand that s known for doing the right thing for customers and employees alike Leadership Impact: Help shape the future of our service team with your vision and experience Medical, Dental, Vision Insurance 401(k) with company match Paid Sick Leave + Paid Time Off + Holidays Company-paid Life and Disability Insurance Optional supplemental benefits (critical illness, hospital indemnity, pet insurance) Company-provided laptop and phone What You ll Do: As the HVAC Service Manager, you ll lead, coach, and inspire a team of technicians to deliver high-quality service while meeting revenue and performance goals. Lead & Coach: Mentor and develop service technicians with tailored training and ongoing support Drive Results: Track and manage KPIs including revenue, customer satisfaction, and service efficiency Operational Oversight: Work closely with dispatch to optimize technician routes, coverage, and productivity Recruit & Retain Talent: Hire and develop top-performing technicians and foster a positive team culture Customer Resolution: Handle escalations professionally to ensure customer satisfaction Field Engagement: Conduct routine job site visits to support field staff, deliver coaching, and ensure quality Collaborate Cross-Functionally: Work with branch and leadership teams to execute strategic initiatives Leverage Technology: Support technician adoption of tools like ServiceTitan to streamline operations What Makes You a Strong Fit: Leadership Skills: Proven ability to lead, motivate, and build a high-performing service team Strong communication and problem-solving abilities with a customer-first approach Technical & Business Acumen: Understanding of HVAC systems and ability to support a technical team Analytical mindset with a focus on operational efficiency and team performance Qualifications: 3+ years of experience in a management or sales role in the home service industry (HVAC preferred) High school diploma required; college degree preferred Proficiency in Microsoft Office and comfort with service software (ServiceTitan experience a plus) Ready to Lead with Purpose? If you're a dynamic leader ready to make a real impact in a growing company, apply today and join a team that values people, performance, and professionalism. Wagner Mechanical is an Equal Opportunity Employer.

Supervises the daily operational activities of the mortgage servicing staff so as to ensure the staff is properly trained and executing duties in accordance with regulations, policies and established procedures. Fosters a productive, rewarding work environment that provides exceptional service to internal and external members in alignment with the Credit Union's core values. Identifies and analyzes opportunities to improve internal processes and documents procedures that provide clarity for staff to perform their jobs accurately and efficiently. Partners with management and other CU departments to provide exceptional service to our members and to help members meet their loan and financial needs. Job Duties: Hire, develop and lead the mortgage servicing staff to ensure that members receive a high quality of service in line with the Credit Union's core purpose of being “Our Members' Trusted Partner for Financial Success”. Ensure employees have the proper tools, resources, training and support to successfully perform the requirements of their job. Establish clear work objectives, timelines, and priorities for self and team. Provide guidance and direction to team to ensure all functions are performed properly and within established time frames. Monitor staff workloads to ensure the department is properly staffed. Perform team functions as needed. Monitor, evaluate and document employee performance, providing appropriate recognition or corrections as needed. Coach with a view to success. Seek out areas for improvement in efficiencies, making recommendations and proceeding with enhancements whenever appropriate and possible. Have in-depth knowledge of mortgage servicing to include, but not be limited to, mortgage and home equity loan programs and terms, escrowing and analysis procedures and compliance, investor accounting and reporting, monetary movement between GL's, and understanding various payment processing options for both the core loans and MS loans. Must have knowledge of new loan import programming for both the core and servicing systems. Must have an excellent working knowledge of the FICS servicing modules to include how to set up the systems to handle loan products, interface funds properly to the GL's, ensure third-party interfaces work, produce reports and letters. Using independent judgment, respond appropriately to complex problems/issues, and identify and close any gaps discovered. Examples of complex issues would involve loans, servicing systems, accounting and third-party interfaces. Develop and document procedures as they relate to the consumer servicing team and provide staff training on specific procedures. Encourage staff input and empower employees to make proper decisions within the scope of their job. Actively support management in achieving established department goals. When required, actively participate in department and organizational projects, representing the best interests of the Loan Services Department. Maintain a solution-oriented viewpoint when interacting with members, employees, vendors and other Credit Union departments. Anticipate, identify and analyze situations, and develop or offer solutions. Manage employee, Credit Union board/committee member loans (service, audit, research, folder security, etc.). Ensure that member and Credit Union information is treated with the utmost confidentiality and security to support the Credit Union's core purpose of being “Our Members' Trusted Partner for Financial Success”. Provide a superior member experience by actively listening to and assessing the needs of the member, identifying and recommending solutions, and referring members to the appropriate person or department. Perform other duties as assigned by management. Requirements Experience and Knowledge: Minimum three years' experience in a financial institution. Experience in lending or loan servicing is desired. Minimum two years supervisory or team lead experience, with demonstrated ability to research, analyze and resolve complex issues. Demonstrates experience making prudent, independent decisions that are timely, well-researched and reflect awareness of impact. Familiarity with secondary market servicing preferred. Knowledge of consumer/mortgage loans, loan documentation requirements, pertinent regulations and other financial services preferred. Thorough knowledge of Credit Union products and services, features, and benefits. Proficient in the use of personal computer applications (i.e. Microsoft Office products and the Internet) and in-house software. Demonstrates ability to learn new software. Education: Associate's degree (bachelor's degree desired) in business or related field, and/or successful completion of a specialized course or study in real estate; or equivalent work experience in lieu of degree. Interpersonal Skills: Demonstrates excellent interpersonal skills. Able to handle difficult situations appropriately and professionally, de-escalating when necessary. Takes the initiative in responding courteously and efficiently to internal and external members through various delivery channels. Demonstrates daily the Credit Union's commitment to maintaining a close and caring touch with its members. Possesses strong leadership skills. Serves as a positive role model to others. Able to gain the cooperation of others and interact with internal/external contacts and all levels of staff appropriately. Demonstrates willingness and ability to train others effectively. Functions effectively within a team environment. Communication: Demonstrates excellent oral and written communication skills. Other Skills: Experience handling detailed type tasks. Demonstrates outstanding attention to detail and accuracy. Demonstrates ability to research and analyze complex issues. Makes independent decisions to resolve complex issues appropriately. Displays excellent organizational, time management and problem-solving skills. Able to manage a heavy workload through prioritizing tasks, organizing paperwork and meeting deadlines. Able to make prudent decisions that are timely, well researched and reflect awareness of impact. Salary Description $70,747.20-$88,434.00 (Depending on Experience)

Clean Harbors in Albuquerque, NM is seeking a Field Services Branch Manager to manage overall branch operations, including ensuring safe, cost effective, and efficient day-to-day management, as well as providing direction, growth and ensuring the success of the Company and its Employees for it's locations in Albuquerque, NM and El Paso, TX. Having a strong sales aptitude is an asset, this role is responsible to drive revenue growth and quoting. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us. Why work for Clean Harbors? - Health and Safety is our #1 priority and we live it 3-6-5! - Focus on maintaining sustainability and cleaning the Earth - Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match - Own part of the company with our Employee Stock Purchase Plan - Opportunities for growth and development for all the stages of your career - Company paid training and tuition reimbursement - Experience creating and understanding budgets including analysis and creation - Excellent computer skills with applications such as Microsoft Office (Word, Excel, PowerPoint, and Outlook) - Exceptional interpersonal skills with a demonstrated ability to maintain effective professional relationships while leading/mentoring in a team atmosphere - A team player, with the ability to be a collaborative team member and supportive leader - Ability to handle confidential information in a discreet and professional manner - Strong attention to detail and well-developed organizational skills - Leadership experience - Perform physical functions per job requirements - Successfully complete a background check, drug test, and physical, by position Preferred Qualifications: - Established networks and recognition within the industry - Industry knowledge and/or experience Clean Harbors is an equal opportunity employer. Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ******************** or **************. Clean Harbors is a Military & Veteran friendly company. *CH - Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner - Direct and optimize overall operations in the assigned geographic area - Ensure the communication of all required report information is provided to all pertinent departments - Review operational reports with attention to operational problems, customer concerns, and regulatory compliance and safety issues, and provide operational input - Monitor overall branch performance with special attention to safety and environmental issues, providing solutions to problems that repeatedly affect branch performance or could lead to future issues - Provide overall leadership and direction while maintaining a secure and respectful team-oriented workplace - Ensure employees are operating according to company goals, objectives, and core values by monitoring and reinforcing employee compliance with Company Policies & Procedures as well as government and industry regulations - Ensure staff are following safe work practices, completing job duties efficiently and that adequate support is provided - Conduct periodic field visits to inspect the equipment and working environment - Work closely with District Manager to monitor safety statistics and ensure compliance with reporting procedures regarding accidents/incidents and reporting, reviewing important documents submitted - Aggressively market the Company services and seek growth opportunities in addition to maintaining collaborative and profitable relationships with customer organizations and sales team - Prepare annual budget, based on market projections, needs for refurbishments, capital expenditures and fleet additions including the enforcement of cost controls and general efficiencies to ensure achievement of financial targets and profit margins while monitoring of all repair and maintenance costs and taking corrective actions when required, planning, organizing, directing and controlling all major maintenance to provide AFE's to maintain budget guidelines - Monitor on-going updates of equipment and parts inventories and general purchasing process to ensure quality and cost effectiveness while ensuring 100% compliance with regulated certification requirements for equipment and personnel training - Reviews of all staff under your management and participate in the evaluation and development of niche markets to enhance profitability - Identify and communicate potential growth opportunities for the company to the Operations Team - Direct weekly meetings to ensure effective dissemination of information and tasks to applicable departments and employees - Participate in the preparation of annual recommendations for field and office staff with regards to compensation recommendations, training and bonuses - Follow all local, state (provincial) and federal compliance regulations and rules - Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements - Safely observe all corporate operating guidelines and procedures - Observe all company environmental health and safety operating guidelines - Performs other duties as assigned