Find The Best Customer Service Manager And Project Manager Jobs For You

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Average Salary
$64,796
Average Salary
Job Growth Rate
6%
Job Growth Rate
Job Openings
51,146
Job Openings

Customer Service Manager And Project Manager Careers

There is more than meets the eye when it comes to being a customer service manager and project manager. For example, did you know that they make an average of $31.15 an hour? That's $64,796 a year!

Between 2018 and 2028, the career is expected to grow 6% and produce 150,600 job opportunities across the U.S.

What Does a Customer Service Manager And Project Manager Do

There are certain skills that many customer service manager and project managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed leadership skills, management skills and time-management skills.

When it comes to the most important skills required to be a customer service manager and project manager, we found that a lot of resumes listed 21.6% of customer service manager and project managers included project management, while 15.4% of resumes included customer service, and 9.6% of resumes included purchase orders. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the customer service manager and project manager job title. But what industry to start with? Most customer service manager and project managers actually find jobs in the technology and retail industries.

How To Become a Customer Service Manager And Project Manager

If you're interested in becoming a customer service manager and project manager, one of the first things to consider is how much education you need. We've determined that 50.7% of customer service manager and project managers have a bachelor's degree. In terms of higher education levels, we found that 7.5% of customer service manager and project managers have master's degrees. Even though most customer service manager and project managers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a customer service manager and project manager. When we researched the most common majors for a customer service manager and project manager, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on customer service manager and project manager resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become a customer service manager and project manager. In fact, many customer service manager and project manager jobs require experience in a role such as customer service representative. Meanwhile, many customer service manager and project managers also have previous career experience in roles such as project manager or cashier.

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Average Salary
$64,796
Average Salary
Job Growth Rate
6%
Job Growth Rate
Job Openings
51,146
Job Openings

Customer Service Manager And Project Manager Career Paths

Top Careers Before Customer Service Manager And Project Manager

Cashier
10.2 %

Top Careers After Customer Service Manager And Project Manager

Customer Service Manager And Project Manager Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Customer Service Manager And Project Manager

Customer Service Manager And Project Managers in America make an average salary of $64,796 per year or $31 per hour. The top 10 percent makes over $106,000 per year, while the bottom 10 percent under $39,000 per year.
Average Salary
$64,796
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Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Customer Service/Project Management
Customer Service/Project Management
Technology Resource Center of America LLC
Technology Resource Center of America LLC
05/28/2021
05/28/2021
$29,21805/28/2021
$29,218
Customer Service/Project Management
Customer Service/Project Management
Technology Resource Center of America LLC
Technology Resource Center of America LLC
05/23/2021
05/23/2021
$29,21805/23/2021
$29,218
Customer Service Project Position
Customer Service Project Position
Robert Half
Robert Half
12/15/2020
12/15/2020
$25,04412/15/2020
$25,044
Customer Service Project
Customer Service Project
Robert Half
Robert Half
06/12/2020
06/12/2020
$25,04406/12/2020
$25,044

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Customer Service Manager And Project Manager Demographics

Gender

female

47.8 %

male

47.7 %

unknown

4.5 %

Ethnicity

White

65.4 %

Hispanic or Latino

15.8 %

Black or African American

9.5 %

Foreign Languages Spoken

Spanish

45.7 %

German

11.4 %

Portuguese

8.6 %
See More Demographics

Customer Service Manager And Project Manager Education

Majors

Business
41.7 %

Degrees

Bachelors

50.7 %

Associate

17.9 %

Certificate

12.9 %

Top Colleges for Customer Service Manager And Project Managers

1. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

2. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

3. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

4. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

5. Cornell University

Ithaca, NY • Private

In-State Tuition
$55,188
Enrollment
15,105

6. University of California, Berkeley

Berkeley, CA • Private

In-State Tuition
$14,184
Enrollment
30,845

7. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

8. Western Carolina University

Cullowhee, NC • Private

In-State Tuition
$3,926
Enrollment
9,835

9. SUNY College of Agriculture & Technology at Morrisville

Morrisville, NY • Private

In-State Tuition
$8,670
Enrollment
2,758

10. Pennsylvania State University

University Park, PA • Private

In-State Tuition
$18,454
Enrollment
40,108
See More Education Info

Online Courses For Customer Service Manager And Project Manager That You May Like

SAP Customer Service (CS/SM) - Service Management module
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Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

Managing Customer Service
ed2go

Become indispensable to any organization by understanding how to identify and meet customer needs...

Project Management Fundamentals II
ed2go

Learn the essential skills that every project manager needs to successfully plan and manage projects...

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Top Skills For a Customer Service Manager And Project Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 21.6% of customer service manager and project managers listed project management on their resume, but soft skills such as leadership skills and management skills are important as well.

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Top Customer Service Manager And Project Manager Employers

1. Southern California Edison
4.8
Avg. Salary: 
$80,868
Customer Service Manager And Project Managers Hired: 
10+
2. AT&T
4.7
Avg. Salary: 
$94,083
Customer Service Manager And Project Managers Hired: 
9+
3. Discover Financial Services
4.6
Avg. Salary: 
$72,272
Customer Service Manager And Project Managers Hired: 
7+
4. Verizon Communications
4.7
Avg. Salary: 
$93,649
Customer Service Manager And Project Managers Hired: 
7+
5. Robert Half International
4.5
Avg. Salary: 
$31,566
Customer Service Manager And Project Managers Hired: 
6+
6. Sprint
4.5
Avg. Salary: 
$90,295
Customer Service Manager And Project Managers Hired: 
5+

Customer Service Manager And Project Manager Videos

Updated October 2, 2020