Customer service manager jobs in Apple Valley, MN - 1,395 jobs

Assistant Service Center Manager | Minneapolis, MN AAA Cooper Transportation is immediately hiring a Assistant Service Center Manager to join the team at our Minneapolis, MN . This role is a crucial part of the service center's daily success through strong leadership ability. This position offers competitive pay, a comprehensive benefits package, and numerous opportunities for career growth and advancement within our well-established and rapidly growing company. RESPONSIBILITIES - _A Day in the life_ + Provide leadership to all team members, including drivers, supervisors, and sales executives at the directions of the service center manager + Manage and ensure facility and customer goals are met and/or exceeded and accountability for driving daily work habits to ensure operational model compliance. + Responsible for managing and driving a culture of excellence in the quality of products to our customers + Engagement in managing and growing profitable facility revenue + Other duties as assigned. REQUIREMENTS - _What you bring_ + Bachelor's Degree preferred + Transportation Management Experience + Strong leadership qualities + Desire to surround customers with excellence in service + High aptitude for technology BENEFITS - _What we offer_ + Competitive Compensation $85,000-$95,000 salary with bonus opportunities + Comprehensive Insurance Options Access high-quality medical, vision, and dental coverage for you and your family, plus company-sponsored life insurance and disability coverage. + 401(k) Retirement Plan with Company Match Secure your financial future with a solid retirement plan and company contributions. + Paid Time Off (PTO) and Holidays Relax and recharge with generous PTO and eight paid holidays. + Skill Development and Career Advancement ACT invests in you! Take advantage of opportunities to enhance your skills and advance your career. AAA Cooper Transportation an independent subsidiary of Knight-Swift Holdings, delivers comprehensive transportation solutions, specializing in less-than-truckload, dedicated contract carriage, and truckload services. Our strategic partnerships with trusted regional affiliates ensure reliable freight movement throughout much of the United States. Ready to drive your career to the next level? Join the growing team and accelerate your career TODAY! AAA Cooper Transportation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Compensation is commensurate with experience. This job posting is intended as a general description of the position. It does not constitute a comprehensive list of all responsibilities, duties, and skills required. Benefits and compensation are subject to change at the company's discretion. Pay Range: 85000.00-95000.00 per_year, General Benefits: + Individual and Family Medical Benefits + High Deductible Health Plan or PPO Health Plan, Prescription Benefits, Dental, Vision & Employee Assistance Program + Health Savings Account (HSA with company match) + Company sponsored Retirement Savings Plan with pre-tax 401K and Roth options; includes company match & vesting schedule. + Employer sponsored Life and Accidental Death & Dismemberment Insurance + Voluntary Employee & Spousal Life Insurance + Voluntary Hospital Indemnity, Short Term Disability, Long Term Disability, Critical Illness and Accident Insurance. + 60-180-280 & 360 day pay increases for specified positions. + Paid Time Off-8 paid Holiday's, 1 week PTO in first year of employment with increases based on years of service. Up to 3 personal days per year, pro-rated based on hire date. Job Requirements REQUIREMENTS - _What you bring_ + Bachelor's Degree preferred + Transportation Management Experience + Strong leadership qualities + Desire to surround customers with excellence in service + High aptitude for technology Category: MME-Service Center Admin and Leadership

The Plant Manager is responsible for the day-to-day operations in River Falls, WI. The Plant Manager will successfully lead and direct the local operations, engineering, supply chain, maintenance and quality teams. Additionally, the Plant Manager will partner with the business to achieve both short term and long term financial operating goals while aligning with Trelleborg's Core Values. Tasks and Responsibilities: Develops a strategic manufacturing/capability plan to meet the market needs and organization's overall business plan and agreed objectives of sales, profit, cash, on time delivery, quality and other performance targets. Establish operating budgets; monitor the cost and effectiveness of production activities to optimize resources, prioritize spending, and achieve volume, quality, and manufacturing standards. Ensure facility goals are established and driven to support Corporate Goals and Objectives Motivates team to generate sales revenue and profits to meet or exceed budget expectations Collaborates with Quality team to ensure SOPs are followed, corrective actions are implemented and repeated occurrences are resolved timely Partner with Human Resources to determine talent needs, improve employee engagement, performance management and overall alignment to the business unit's organizational structure Works with direct reports to communicate and update goals and/or metrics, illustrating objective evidence of improvement Allocate labor and capital resources to maximize productivity. Set, and monitor the performance of the plant against, standards and targets in areas such as manufacturing and administration efficiency, cost control, sales revenue, legal compliance, and human resource management. Provides monthly reports to communicate the financial, KPI and overall management performance Research, evaluate, and recommend investments in technology, capital, equipment, systems, or other assets that will enhance the plant's production capabilities. Develop and implement a variety of operating policies and procedures (in conjunction with corporate subject matter experts) to ensure that the plant meets it current and future production targets and quality standards. Drives key metrics regarding quality and continuous improvement Ensures CapEx projects are completed on time and in budget Performs process audits to monitor procedure and policy conformance Collaborates across functional areas to implement needed improvements (tools, equipment, procedures, forms, training materials, etc.) Actively promotes/builds a culture of continuous improvement Establish and champion a 5s protocol for the site Champion and help drive a top safety culture and clean working environment for all employees, achievement of all environmental and health and safety requirements. Education and Experience: 4-year degree in Engineering, Operations Management or any related field 8 years of operations experience Injection Molding experience preferred 5 years experience leading a team Previous P&L responsibilities Experience with Lean Sigma methodologies Competencies: Ability to communicate clearly by conveying and receiving ideas, information and direction effectively Ability to read, write, speak and understand the English language Ability to demonstrate adequate job knowledge to deliver a world class performance Ability to challenge oneself to consistently meet all goals and deadlines Willingness to strive for excellence by producing work that is free of errors and mistakes Desire to delight both customers and coworkers by offering encouragement, fostering teamwork and addressing conflict appropriately Commitment to making improvements company wide Demonstrated competence using Microsoft Office Demonstrated ability to successfully present thoughts, ideas and information to large groups of people Ability to maintain a professional and respectful relationship with coworkers and company in a leadership capacity Ability to manage cross-functional teams, coordinate supplier/customer meetings Problem solving; Ability to overcome obstacles Ability to influence for impact Travel: Minimum travel as required Benefits: 401(k) matching Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status.

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-cl Assistant Manager, Manager, Customer Experience, Assistant, Operations, Retail

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **Senior Operations Management Trainee (Senior OMT)** **About BioLife Plasma Services** Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. _BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._ _Equal Employment Opportunity_ Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **Senior Operations Management Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll relocate to one of BioLife's locations. **Our growth is your bright future.** Opportunities to grow as a leader are within your reach. With the incredible growth of 235+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference. **_A typical day for you may include:_** + **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities. + **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees. + **Career Advancement:** Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers. + **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management. + **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production. + **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend. **REQUIRED QUALIFICATIONS:** + Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to. + 3-5 years of experience leading medium to large teams (20+ direct reports) + Up to 90-100% travel during the Trainee Program + Ability to walk and/or stand for the entire work shift + Willingness to travel and work at various BioLife locations across the country + Ability to work evenings, weekends, and holidays + Have a valid driver's license for the entire duration of the program + Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees + Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. + Fine motor coordination, depth perception, and ability to hear equipment from a distance + Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear **PREFERRED QUALIFICATIONS:** + Associates or Bachelor's Degree + Experience working with SOPs, GDP, GMP, CLIA, and the FDA + Experience working in a highly regulated or high-volume retail environment + Excellent interpersonal, organizational, technical, and leadership skills \#LI-Remote **BioLife Compensation and Benefits Summary** We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. **For Location:** USA - IA - Virtual **U.S. Base Salary Range:** $80,000.00 - $110,000.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. **EEO Statement** _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._ **Locations** USA - IA - VirtualUSA - IA - Ames, USA - IA - Ankeny, USA - IA - Cedar Falls, USA - IA - Davenport, USA - IA - Sioux City, USA - IA - Waterloo **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time **Job Exempt** Yes

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations

MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: We're excited to announce the opening of our new store at Mall of America in Bloomington, Minnesota this January, and we're looking for a dynamic Store Manager to lead the launch. If you're passionate about fashion and ready to take ownership of one of the most exciting store openings in the U.S. market, we'd love to hear from you. Reporting to the Regional Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. Key Responsibilities: To ensure an excellent level of customer service is provided in the store To plan, apply and monitor the required measures in order to reach and exceed sales targets To analyze and review management indicators and costs in order to improve them To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability To be familiar with the collection, and control and manage the stock to maximize sales To act as a role model and promote effective communication within the team To recruit, train and ensure the seamless integration of the new employees To lead and motivate the team, ensuring the development of staff potential To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. Join our team! Help us to reach our goal: to be present in every city in the world. What makes us special? As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! Insurance Benefit: You only pay a % of the value! Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses. 401(K) Pension Plan Holidays + Wellness Days Vacation Days Commuter Benefits Bonus and/or Commission paid monthly At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. You got it? We like you!

STORE MANAGER - Galleria Edina We are NIC+ZOE, a fiercely female clothing brand led by designer, Dorian Lightbown and her daughter, Zoe. We are driven by one simple mission: to help women ignite their inner confidence. Founded in Boston in 2004, the brand is widely recognized for its knitwear, distinctive patterns, and sophisticated fits. Our customizable, versatile pieces are purposefully designed to help women feel just as good on the inside as they look on the outside. Core Responsibilities Provide an exceptional in-store experience Meet and exceed daily, monthly, and annual store sales and profit goals while maintaining expenses Lead and manage a team of Brand Stylists; Recruit and hire Sales Consultants who represent the NIC+ZOE brand Train and coach Sales Consultants to ensure strong selling skills and Client relationship development Motivate staff to meet store goals and comply with company policies and procedures Analyze and react to business trends regarding assortment; communicating sell through, stock levels, customer feedback and opportunities to increase sales to corporate office Ensure merchandising concepts are set up and standards maintained Perform and supervise store opening/closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing facility Conduct daily store meetings to ensure accurate and consistent brand communication with employees Maintain payroll budget and weekly hours to ensure appropriate sales floor coverage by reviewing store schedule and adjusting as necessary to meet the needs of the business Perform inventory responsibilities including the timely and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain operational integrity Skill Set Requirements Professional Sales Development through client relationship building and strong selling skills Excellent interpersonal skills Clear communication, both written and verbal Strong leadership skills including the ability to communicate internally at all levels within the organization and externally with clientele Ability to read and analyze selling reports, identify sales trends, and react to the needs of the business Comfort in making decisions and mediating conflict in a team environment Proficient in PC based software including Outlook, Excel, and Word Education/Experience: College degree preferred Minimum 3-5 years of management experience in a retail environment Must be available to work store schedule, including nights and weekends on an as-needed basis Additional: Can stand comfortably for long periods of time; able to lift boxes up to 50 pounds Please note that salary rates are dependent on numerous factors including relavant experience and other job-related qualifications.

Job Description Customer Support Manager Location: Hybrid - In Office 2 Days per Week Department: Operations Reports To: Vice President of Operations ASM Group is seeking a Customer Support Manager to lead and elevate our Customer Support team. This role is responsible for overseeing daily support operations, ensuring exceptional service delivery, and driving continuous improvement across customer-facing processes. The ideal candidate is a hands-on leader who combines strong people management skills with a customer-first mindset. You will collaborate closely with internal teams, leverage technology to streamline workflows, and serve as an escalation point for high-priority customer issues. This is a hybrid position, requiring two days per week in the office to support collaboration and team leadership. What You'll Do Lead and manage the day-to-day operations of the Customer Support team Recruit, train, coach, and develop customer support staff Serve as the primary escalation point for complex or high-priority customer issues Monitor support performance metrics (response times, resolution rates, customer satisfaction) and implement improvement strategies Develop, document, and refine customer support processes to enhance efficiency and service quality Collaborate cross-functionally with Sales, Operations, and other teams to ensure seamless customer experiences Manage key customer relationships, including participation in customer meetings, demos, and site rollouts Oversee service vendors, including selection, contracts, and performance management Track and report team performance and project milestones to leadership Support customer onboarding and identify opportunities to expand existing client relationships Lead initiatives to improve team efficiency, reduce response times, and elevate service standards What We're Looking For 2+ years of experience in customer support or a related leadership role Knowledge and experience dealing with refrigerated trailers is preferred Proven experience managing and developing a customer-facing team High school diploma or equivalent required; Associate's or Bachelor's degree preferred Strong organizational skills with the ability to manage multiple priorities Excellent verbal and written communication skills Experience with Microsoft Office and CRM or support ticketing systems Strong problem-solving, decision-making, and conflict-resolution abilities Ability to build strong internal and external relationships Our Core Values All ASM Group employees are expected to demonstrate and uphold our core values: Solutions Oriented Integrity Team Player Competitive "Can Do" Positive Attitude Benefits Offered Hybrid work schedule Company incentive bonus 401(k) with company match Medical, dental, vision insurance HSA & FSA options Dependent Care FSA Short-Term & Long-Term Disability Accidental, Hospital Confinement & Critical Illness Insurance 8 paid holidays Generous PTO Why Join ASM Group? At ASM Group, you'll be part of a collaborative and driven team focused on delivering exceptional service and continuous improvement. We value leadership, accountability, and innovation-and we support our employees with a flexible hybrid work environment. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. Duties, responsibilities, and activities may change at any time with or without notice, and employees may be required to perform tasks outside of their typical responsibilities as business needs require. Equal Employment Opportunity (EEO) Statement: ASM Group Inc. is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants and strictly prohibit discrimination and harassment of any kind without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, lactation, or related medical conditions), sexual orientation, gender identity or expression, marital status, familial status, disability, age, genetic information, protected veteran status, status with regard to public assistance, membership or activity in a local human rights commission, or any other characteristic protected by applicable federal, state, or local law. All employment decisions are based on qualifications, merit, performance, and business needs. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. E-Verify Notice: ASM Group Inc. participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, including your rights and responsibilities, please visit ******************** - http://********************. Background Check Disclosure: Employment with ASM Group Inc. is contingent upon the successful completion of a background check. All background checks are conducted by a third-party consumer reporting agency in compliance with the Fair Credit Reporting Act (FCRA) and applicable state laws. Candidates will receive any required disclosures and authorizations separately as part of the hiring process. Job Posted by ApplicantPro

Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. **Location:** **Minneapolis, MN 55413** **Overview:** The Customer Service Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for territory's service, safety, and results, including but not limited to, customer retention, growth of the business, loss and ruin, piece budget, employee retention, accounts receivable (AR) collection, customer renewals, Vestis direct sales, customer satisfaction, route sales and credits. **Responsibilities/Essential Functions:** + Promote and sustain a safety culture + Effectively evaluate, coach, and develop Route Sales Representatives (RSRs) in your territory + Reports directly to a Service Manager or where a Sr. Customer Service Manager is present, will report to the Sr. Customer Service Manager. If neither are present, will report to the General Manager + Create a pervasive sales culture that fosters team selling via Together-In-Growth (TIG) and Shared Lead programs + Assist in the new account installations as directed by Service Manager and/or General Manager + Manages day to day activities of customer service program(s) for the territory + Visit all required customers each quarter to review growth and service opportunities + Ensure RSRs respond to and resolve all service requests timely + Sets clear expectations for customer service and leads by example + 60% of time is spent traveling with service professionals, on route conducting observations and visiting customer locations (required visits, TIG days and/or day to day situation follow up) + Proactively follow up on accounts in jeopardy and resolve service concerns expeditiously + Negotiate and secure renewal agreements with existing customers that protect pricing and profitability + Recruit, select and hire Route Sales employees + Completes in-person meetings with each RSR once per week to review trends, performance, coach and identify opportunities for improvement. + Delivers and participates in training to ensure customer retention and service goals are met + Daily contact (via remote means) with RSRs to address any pending items/situations to ensure timely resolution. + Attend meetings and complete necessary administrative work to improve customer satisfaction + Coordinate collections for accounts receivable + Protect and manage merchandise control processes + Investigates and reports on all accidents or incidents, within 24 hours of notification **Knowledge/Skills/Abilities:** + Demonstrated ability to successfully interface with a variety of organizational functions to get the job done. + Strong interpersonal, analytical, communication, and customer service skills. + Considerable negotiation skills. + Computer proficiency, including working knowledge of MS Office software. + Exposure to sales function preferred. + Considerable skills in management, human relations, and communication. **Working Environment/Safety Requirements:** + Majority of time will be driving your own vehicle or company step-van to call on customers and supervise employees in the assigned service territory. Will be exposed to weather conditions in the area (heat, wind, cold, rain, snow, etc.). + Customer visitations may require walking, climbing stairs, pushing/pulling carts, exposure to weather conditions. + Must be able to frequently lift and maneuver up to 50 pounds and occasionally up to 100 pounds, as well as load/unload product from a truck without assistance. + Time will also be spent in a company office environment; with exposure at the loading dock, production and warehouse areas, exposure to vehicles for loading/unloading, and exposure to vehicle maintenance. **Experience/Qualifications:** + High school diploma or equivalent; Bachelor's degree in related field preferred or equivalent experience. + Two years of service and route-based industry experience, with proven track record for growing customer accounts + Previous profit and loss accountability and/or contract-managed service experience preferred + Significant customer interface and service experience + Production planning, maintenance, or warehouse operations experience preferred. **License Requirements/Certifications:** + Driver's license + Automobile insurance on personal vehicle + Meet minimum DMV/MVR points per company policy + Successful completion of criminal background, motor vehicle record, and drug screen checks. **Location** : 700 Industrial Blvd NE Minneapolis, MN 55413 **Benefits** : Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, short- and long-term disability, basic life insurance, and paid parental leave. Employees are able to enroll in the company's 401k plan. Employees are eligible for 80 hours of vacation, 40 hours of floating holidays, and paid sick time every year. Employees will also receive 6 paid holidays throughout the calendar year. **Compensation** : The salary rate for this position ranges from $72,000 to $89,000 depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation includes a bonus. **Qualifications** **Education** **Required** + High School or better **Licenses & Certifications** **Required** + Drivers License (Not CDL) **Preferred** + DOT Medical Certification Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. Location: Minneapolis, MN 55413 Overview: The Customer Service Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for territory's service, safety, and results, including but not limited to, customer retention, growth of the business, loss and ruin, piece budget, employee retention, accounts receivable (AR) collection, customer renewals, Vestis direct sales, customer satisfaction, route sales and credits. Responsibilities/Essential Functions: Promote and sustain a safety culture Effectively evaluate, coach, and develop Route Sales Representatives (RSRs) in your territory Reports directly to a Service Manager or where a Sr. Customer Service Manager is present, will report to the Sr. Customer Service Manager. If neither are present, will report to the General Manager Create a pervasive sales culture that fosters team selling via Together-In-Growth (TIG) and Shared Lead programs Assist in the new account installations as directed by Service Manager and/or General Manager Manages day to day activities of customer service program(s) for the territory Visit all required customers each quarter to review growth and service opportunities Ensure RSRs respond to and resolve all service requests timely Sets clear expectations for customer service and leads by example 60% of time is spent traveling with service professionals, on route conducting observations and visiting customer locations (required visits, TIG days and/or day to day situation follow up) Proactively follow up on accounts in jeopardy and resolve service concerns expeditiously Negotiate and secure renewal agreements with existing customers that protect pricing and profitability Recruit, select and hire Route Sales employees Completes in-person meetings with each RSR once per week to review trends, performance, coach and identify opportunities for improvement. Delivers and participates in training to ensure customer retention and service goals are met Daily contact (via remote means) with RSRs to address any pending items/situations to ensure timely resolution. Attend meetings and complete necessary administrative work to improve customer satisfaction Coordinate collections for accounts receivable Protect and manage merchandise control processes Investigates and reports on all accidents or incidents, within 24 hours of notification Knowledge/Skills/Abilities: Demonstrated ability to successfully interface with a variety of organizational functions to get the job done. Strong interpersonal, analytical, communication, and customer service skills. Considerable negotiation skills. Computer proficiency, including working knowledge of MS Office software. Exposure to sales function preferred. Considerable skills in management, human relations, and communication. Working Environment/Safety Requirements: Majority of time will be driving your own vehicle or company step-van to call on customers and supervise employees in the assigned service territory. Will be exposed to weather conditions in the area (heat, wind, cold, rain, snow, etc.). Customer visitations may require walking, climbing stairs, pushing/pulling carts, exposure to weather conditions. Must be able to frequently lift and maneuver up to 50 pounds and occasionally up to 100 pounds, as well as load/unload product from a truck without assistance. Time will also be spent in a company office environment; with exposure at the loading dock, production and warehouse areas, exposure to vehicles for loading/unloading, and exposure to vehicle maintenance. Experience/Qualifications: High school diploma or equivalent; Bachelor's degree in related field preferred or equivalent experience. Two years of service and route-based industry experience, with proven track record for growing customer accounts Previous profit and loss accountability and/or contract-managed service experience preferred Significant customer interface and service experience Production planning, maintenance, or warehouse operations experience preferred. License Requirements/Certifications: Driver's license Automobile insurance on personal vehicle Meet minimum DMV/MVR points per company policy Successful completion of criminal background, motor vehicle record, and drug screen checks. Location: 700 Industrial Blvd NE Minneapolis, MN 55413 Benefits: Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, short- and long-term disability, basic life insurance, and paid parental leave. Employees are able to enroll in the company's 401k plan. Employees are eligible for 80 hours of vacation, 40 hours of floating holidays, and paid sick time every year. Employees will also receive 6 paid holidays throughout the calendar year. Compensation: The salary rate for this position ranges from $72,000 to $89,000 depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation includes a bonus.

What's In It For You * Impact Major Business Outcomes: Directly contribute to the success, retention, and growth of the company's largest and most strategic customers. * Develop Cross-Functional Expertise: Gain deep experience working with and understanding the operations of multiple departments, including Sales, Finance, and Legal. * Enhance Project Management Skills: Lead and manage complex, end-to-end customer projects and new account implementation processes. * Demonstrate Strategic Problem-Solving Skills: Analyze operational workflows, identify systemic pain points, and develop/implement solutions that improve efficiency and the customer experience at scale. * Career Growth Path: Establish yourself as a subject matter expert in customer operations, which is a strong foundation for future roles in operations, account management, or process improvement. What You Will Do * Own and manage the end-to-end new customer setup process for major accounts, ensuring all necessary internal and external systems, contracts, portals, and services are correctly configured. * Serve as the primary operational liaison and point of contact for the Major Accounts team, facilitating communication and issue resolution between customer-facing teams and internal departments. * Proactively monitor and track all open operational issues and requests for major accounts, driving them to timely and satisfactory resolution. * Coordinate and manage specific customer projects * Identify, document, and recommend improvements to existing operational procedures to enhance efficiency and the major account customer experience. * Maintain comprehensive knowledge of our service offerings and supporting internal systems. Minimum Qualifications * 5+ years of successful experience in Operations Support, Project Coordination, or a similar role focused on driving customer operational success and internal process efficiency. * Excellent oral and written communication skills * Strong problem-solving skills along with a high level of attention to detail * Comfort using business intelligence (BI) software to analyze customer trends and needs * Effective prioritization and time management with a demonstrated sense of urgency * Operational process knowledge with solid skills in internal coordination and cross-functional team collaboration * Capacity to influence others' behavior through persuasive presentations, effective customer relationship development, facilitation, training, and development * Results-oriented, setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success, and leveraging resources to accomplish his/her priorities * Adept at grasping, understanding, and articulating divisional/company vision * Comfortable managing under pressure and able to successfully multitask and prioritize * Passion to win and motivate a diverse team * Experience with Microsoft Office 365 tools and Sigma is a definite plus Preferred Qualifications * 7-10+ years of progressive experience in customer operations, sales, order-to-cash, implementation, or operational support roles within a B2B environment * 3+ years of experience leading or influencing cross-functional initiatives involving Sales, Finance, and Operations (formal people management preferred but not required) * Demonstrated experience owning or overseeing end-to-end customer onboarding/setup processes for complex or high-value accounts * Experience serving as an operational escalation point for strategic or enterprise customers * Proven knowledge of customer setup/master data, billing, credit, collections, or adjacent order-to-cash processes * Strong background in process design, documentation, and continuous improvement Travel Requirements: Up to 25% Office Location or Where Work Will be Performed: Fishers, IN preferred, St Paul, or Remote considered. About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at *************************.

GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities. Job Responsibilities: Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment Reporting discrepancies that may exist both functional and mechanical on the ground support equipment; Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met Responsible for equipment and ensuring its safe and efficient operating status; Confer with other supervisors and managers to coordinate activities with other departments; Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner; Ability to comply with attendance/tardiness standards. Able to perform under pressure and within fixed time constraints Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations Ensure crews are being briefed before flights on positions to take and how flight will work Other duties as assigned Requirements: Strong understanding of Airline Customer Service Experience in the Airport Ground Handling business. Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc). A proven track record in supervising a business unit. Experience in operational planning and resource allocation. Working knowledge of GSE maintenance issues. Experience and understanding of commercial issues in aviation. Must have a High School diploma, GED Must be at least 18 years of age Capable of processing information in a timely manner Must have and maintain a Valid Driver's License Able to proficiently speak, read, and write in English Basic computer literacy Previous ramp or airline experience Must successfully complete all training requirements and maintain certifications throughout employment Must clear an FBI fingerprint background check Must successfully complete all required training Physical Requirements: Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively Must be physically fit to perform the duties of the job Willing to work outside in all types of weather conditions with exposure to loud noises Specific Working Hours Must be able and flexible to work variable shifts, weekends, and holidays Specific shifts to be determined Must be able to work extended hours on short notice during non-routine operations GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.

At Marco, we're transforming how our IT Services unlock growth inside existing customers. The Growth team is our engine for smart growth - mining data, insights, and trends to spot what customers need next, before they even know it. As the Customer Growth Manager, you'll collaborate with a cross-functional team that turns Marco service delivery data, customer success signals, digital tools & portal data, and vCIO/vCISO insights into actionable go-to-market plays that expand wallet share, drive adoption, and accelerate Net Revenue Retention. This isn't traditional sales enablement. It's cutting-edge, predictive, strategic, and creative - building a bridge between the data that lives in our systems and the opportunities that live in our customers' businesses. WHAT YOU'LL DO: Own the revenue expansion engine - define the strategy, frameworks, and cadence for identifying, validating, and activating upsell and cross-sell opportunities. Synthesize inputs from our incredible Insights Portal, cutting-edge tool stack, Customer Success, Service Delivery, and Consulting teams into a unified opportunity pipeline. Lead GTM plays - turn insights into repeatable offers, campaigns, and vertical plays (e.g., “Credit Union Cyber Resilience” or “Healthcare Compliance Bundle powered by ACE”). Partner with Sales & Marketing to translate insights into customer-ready narratives and campaigns. Build intelligence dashboards that track attach rate, NRR, and expansion velocity across verticals and solutions. Run the “Growth Council” - a monthly cross-functional session aligning CS, Service Delivery, Consulting, and Sales around top expansion priorities. Champion customer advocacy - ensuring that every upsell or cross-sell is rooted in solving a real, verified business problem. WHAT YOU'LL BRING: 7-10 years in Managed Services, SaaS, or Technology Services with experience in Revenue Operations, Product Marketing, or Customer Success Strategy. Experience leading cross-functional initiatives and aligning stakeholders.· Familiarity with PSA/RMM tools (ConnectWise), delivery support & insight tools (Scalepad, etc) and CRM platforms. Ability to connect business strategy with data - seeing patterns others miss. Excellent communicator - equally comfortable in a C-suite strategy session or a hands-on data review. A growth mindset, curiosity, and a “builder” mentality. WHY THIS ROLE MATTERS: You'll work at the intersection of data, strategy, and storytelling - building a new function that helps customers grow, strengthens our value, and adds to Marco's growth. Your success will be measured in expansion wins, vertical insights, and the strategic plays you bring to life! Pay Range: $79,212 - $122,779 annually + 20% incentive target The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************

At Crystal D, our mission is to be the first choice for awards and gifts. We are driven by integrity, quality, and a passion for delivering an exceptional customer experience. Job Purpose The Order Manager is responsible for managing customer orders from start to finish, ensuring on-time delivery and a process that is Simple, Easy, and Fast. This role builds trusted customer relationships by providing expert guidance, proactive communication, and WOW-level service through ICE. **This role requires working on-site in our office Key Responsibilities Manage customer orders throughout the entire order lifecycle. Communicate clearly with customers regarding products, timelines, and expectations. Drive order approvals and production in a timely manner. Complete quality checks on high-value orders (over $750). Partner with internal teams to ensure order accuracy. Resolve customer issues with professionalism and ICE standards. Answer and document customer calls promptly and accurately. Qualifications 1-2 years of experience in order entry and/or customer service. Excellent written and verbal communication skills. Strong attention to detail and ability to multitask. Proficiency in Microsoft Office. Proactive problem-solver with a customer-first mindset. What Makes You Successful Integrity, dependability, and empathy. Driven, flexible, and detail-oriented. Committed to personal and professional growth. Our Core Values Integrity • Quality • Respect • Commitment • Passion Benefits* Weekly Pay Paid Holidays Paid time off 401(k) match Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance MANY Company events Address: 505 Atwater Circle St. Paul, MN 55103 Pay: Starting at $23/hr. ~ depending on experience If you're passionate about delivering exceptional customer experiences and want to grow with a values-driven company, we'd love to hear from you. Apply today and become part of the Crystal D team.

Job Description Who We Are: At JonnyPops, our team is empowered to make an impact at work every day from producing high-quality, innovative frozen novelties to spreading kindness one pop at a time. We look for bright and ambitious individuals who seek out challenges, thrive in fast-paced and high-growth environments, align with our core values, and get fulfilment from seeing their work transform the world around them. Based in Elk River, MN, JonnyPops develops, manufactures, distributes, and markets frozen novelties. Retailers from coast to coast including Target, Costco, Walmart, Publix, Kroger, Cub, along with thousands of regional and local grocers make JonnyPops part of their assortment. Growing from a dorm room start-up in 2012, JonnyPops' mission is to make "A Better Pop for a Better World!" JonnyPops leads the frozen novelties space in innovation and uses simple ingredients with no artificial dyes. Every pop stick includes a kind deed, spreading kindness every day. Joining JonnyPops is an exciting opportunity to be part of high-growth brand and have a direct impact on the company's success. Join our team and help us make “A Better Pop, for a Better World!” What You Will Do: The Customer Operations Manager is the single-threaded owner for supply chain success across it's assigned major retail and/or distributor accounts. The role is accountable to customer satisfaction and does this through ensuring strong DC-level inventory health, flawless new-item launches, zero out-of-stocks, and spoils reduction - all while driving lower total landed cost for both us and the customer. Responsibilities: Daily collaboration with internal Customer Service, Logistics, and Supply Planning team to translate your inventory pushes/pulls into perfect frozen shipments. Primary communication with set of customers to ensure supply chain execution is exceeding expectations and driving customer satisfaction. Lead service-level and inventory health updates in customer QBRs and joint business planning sessions. Proactively escalate and resolve supply constraints with plant leadership to protect customer fill rate. Own and manage to an in stock rate of ≥98.5% across every DC in assigned accounts. Lead new-item launch supply planning from 90 days pre-ship through 90 days post-ship: Own end-of-life and discontinuations: create and execute run-out plans that achieve Partner with Demand Planning and Category Management to align promotion volume uplifts with frozen production and inventory prepositioning (no promo stock-outs, no post-promo spoils). Drive continuous cost-to-serve reduction: Optimize customer MOQs, order cadence, and lead times Shift volume from LTL to TL where possible Eliminate premium freight caused by late forecast changes Key Skills: Communication and interpersonal skills: strong ability to collaborate and communicate with internal and external stakeholders to meet customer needs. Ability to maintain and build long lasting relationships. Strong problem-solving skills: ability to proactively identify issues and work both cross-functionally and externally to resolve and exceed customer expectations. Team Collaboration: Ability to work cross-functionally and communicate effectively with stakeholders to ensure alignment with organizational goals. Analytical skills: comfortable with data, dashboards and deriving insights Experience with onboarding customer programs, QBRs/EBRs, and success planning methodologies Highly organized with the ability to manage 20-40 accounts and with multiple buying teams per account. Empathy, resilience, and a genuine passion for customer outcomes Proven track record of retaining and growing customer accounts Requirements: 3+ years CPG supply chain experience in Customer Supply Chain / Replenishment / Demand Planning roles and experience working with retailers in the Consumer Packaged Goods industry. Food Safety Requirements: Clearly reflect food safety and quality as part of the JP brand, when planning and executing projects, and while interacting with relevant external stakeholders Communicate customer concerns or complaints promptly to relevant leadership, e.g. Supply Chain, FSQA, Regulatory, Production Follow systemwide GMPs when on the manufacturing floor, as required of all JP personnel Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Schedule: Monday to Friday (40 hours per week) Expected Pay: $90,000-110,000 Work location: In person, Plymouth, MN JonnyPops offers a competitive benefits package which includes the following: Medical/Health Insurance Dental Insurance Vision Insurance HSA FSA DCFSA Life & AD&D Insurance Short & Long Term Disability FTO/PTO EAP Programs Paid Holidays Employee Referral Program Sick & Safe Leave 401k Company Sponsored Meal Plan * Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or commissions. 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Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. CPC Processor I Customer Support to ensure the accurate and timely handling of release of information account issues with internal and external customers while maintaining a high level of professionalism. This is a Remote role (Call Center) + Full-Time: Mon-Fri 8:30am-4:00 pm EST + Comfortable working in a high-volume production environment. + Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status + Documenting information on multiple platforms using two computer monitors. + Proficient in Microsoft office (including Word and Excel) **You will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service. This includes: 100% + Answering release of information related telephone calls and inquiries accurately and timely. + Review, research, resolve and respond to inquiries that are received via telephone, email or written correspondence. + Document all calls, inquiries and resolution in detail in appropriate areas of our software systems. + Follow all department and/or site specific processes and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company policies and procedures as posted or communicated by management. + Maintain confidentiality by keeping all information seen and heard within the boundaries of the role in the strictest confidence. + Maintains a high level of professionalism and good rapport with co-workers and members of management + Maintain open lines of communication with other employees and members of management in regards to any problems, complaints, incidents, etc. immediately. + Performs work in accordance with the training and direction provided and adheres to facility specific procedures + Attends mandatory employee in-service meetings and/or training sessions, if so directed + Maintain an acceptable attendance record and reports to work as scheduled. + Performs other duties as assigned. **What you will bring to the table:** + High school diploma or equivalent. (Must be from an Accredited Institute recognized by the State Dept. of Education.) + Friendly, professional manner of communication. Good customer service skills. + Experience with multi-line phone systems is required. Computer proficiency: Knowledge of MS-Office at intermediate/advanced level and one year experience would be beneficial. + Experience in the following fields would be beneficial: Data Entry, Medical Records, Health Care, Insurance Claims Processing and Proof Reading/Editing of Documents + Ability to stay organized while working quickly. Strong attention to detail is also required. + Passing annual Introductory HIPAA examination. (Testing to be given annually in accordance with employee review.) + Required to take and pass a 90-day ROI Certification course with a score of 85% or higher. + To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $15-$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary for this position is $54,000/yr **What You'll Do:** + Responsible for daily customer operations and revenue generation for their assigned function + Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts performance evaluations that are timely and constructive, where applicable + Participates in the recruiting process, as required + Provides management with various updates and indicators as requested + Remains current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Ability to address and resolve customer service challenges + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team + Ability to drive process and organizational change + Ability to influence + Ability to motivate teams and keep a positive attitude in a fast-paced environment + Ability to work under minimal supervision with a goal-oriented mindset + Ability to see the big picture and leverage critical thinking and decision-making skills + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Company DescriptionAbercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We're proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. Job DescriptionThe Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization. What You'll Do Customer Experience Drives Sales OMNI Channel Fulfillment Store Presentation and Sales Floor Supervision Store & Stockroom Operations Staffing, Scheduling, and Payroll Management Training and Development Communication Asset ProtectionQualificationsWhat it Takes Bachelor's degree OR one year of supervisory experience in a customer-facing role Strong problem-solving skills Inclusion & Diversity Awareness Ability to show up in a fast-paced and challenging environment Team building skills Self-starter Strong interpersonal and communication skills Drive to achieve results Adaptability / Flexibility Multi-Tasking Fashion Interest & KnowledgeAdditional InformationWhat You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Incentive Bonus Program Paid Time Off Paid Volunteer Day per Year, allowing you to give back to your community Merchandise Discount Medical, Dental and Vision Insurance Available Life and Disability Insurance Associate Assistance Program Paid Parental and Adoption Leave 401(K) Savings Plan with Company Match Training and Development Opportunities for Career Advancement, we believe in promoting from within A Global Team of People Who'll Celebrate you for Being YOU SEE WHAT IT'S LIKE TO #WORKATHCO - FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. 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