Customer service manager jobs in Arizona

This position will assist in the management of all operational activities and associated costs of the assigned service center while maintaining a focus on maximizing production efficiencies and providing superior customer service. Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important). ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Monitoring inventory levels and, with the Managers approval, adjusting when appropriate Maintain a team member structure to accomplish the service center mission in an effective and efficient manner Assist in the Interview process and recommend applicants for hire When necessary, communicate with customers in person, on the telephone, executing superior customer service and communication skills Plan and coordinate work, train and motivate, monitor, and evaluate performance of service center team members; ensure their ability to safely operate material handling equipment to move materials to and from storage configurations; counsel, reward, and discipline, as necessary Maintain all equipment at a sufficient number and condition to accomplish the service center mission safely and effectively. Train team members to work productively with a high sense of professionalism, urgency, and orientation towards positive customer service Provide superior customer service by ensuring all Customer Pick-Up procedures, policies and processes are followed Monitor, document, and report inventory discrepancies and return goods Work in accordance with company safety policies and maintain a safe working environment Assist with asset control in shipment procedures and departmental security issues Assist in the coordination of shipping and delivery with Purchasing Department Prepares performance assessments and/or progress reports for Warehouse Customer Service Specialist (all levels). Responsible for documenting key events and any other pertinent information about said employees to use for the performance assessment Punctuality and regular attendance are essential to managing on-site customer service. Reviews daily warehouse schedule for the department to ensure proper coverage for the shift. Notifies Service Center Manager of any variances immediately. Completes appropriate HR forms for warehouse team members. Conducts safety and 5-S audits and maintains good housekeeping in the Service Center. Manage and document the delivery of products via company delivery vehicle. NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Supports the customer service, sales, and technical support function for all Service Spring Corp product divisions. Assist in administering order entry control and pricing policies consistent with company guidelines. Assist with the loading and unloading of trucks if necessary. Provides suggestions regarding new product and service opportunities. All other duties as assigned PHYSICAL DEMANDS & WORK ENVIRONMENT: Physical ability to do work requiring frequent lifting, twisting, bending, stooping, pulling, pushing, walking, and standing for 8+ hours per day Ability to frequently bend, stretch and lift up to 50 pounds Must be able to operate a forklift and have a clean driving record COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES: Knowledge of overhead garage door products, garage door repair and installation Outstanding computer skills, proficiency in Microsoft Excel and Word is required Outstanding oral and written communication skills Must be friendly and patient Professional appearance and strong work ethic Ability to work independently and resolve issues based on discretion and good judgment Positive attitude Highly ethical Superior customer service skills Able to change focus frequently and often while being detail orientated and well organized Conflict resolution and problem solving are key components of this position as well Must be able to operate a forklift and have a clean driving record EDUCATION & EXPERIENCE: REQUIRED: High School diploma PREFERRED: Preferred: B.S. or B.A. in business or industrial related field The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO

We are seeking a highly experienced and strategic Data Center Facility Manager to oversee the operations, maintenance, and continuous improvement of our mission-critical data center infrastructure. This role is ideal for a seasoned professional with deep expertise in facility management, electrical and mechanical systems, and operational excellence in high-availability environments. You will be the onsite EdgeCore leader for everyone, everything and responsible for all outcomes in the data center. You are eager to be entrusted with a team as a people-first leader, and you gladly take on the charge of helping guide people in their careers. Lead day-to-day operations of the data center, ensuring 24/7 uptime and optimal performance. Manage and mentor a team of technicians and engineers across multiple shifts. Manage all site financials, serving as a responsible corporate steward through effective Opex and Capex budgeting forecasting, and financial control. Oversee preventive and corrective maintenance of critical systems including HVAC, UPS, generators, fire suppression, and electrical distribution. Develop and enforce operational procedures, safety protocols, and compliance standards (e.g., ISO, Uptime Institute, OSHA). Monitor and report on facility performance metrics, energy usage, and risk assessments. Manage vendor relationships, contracts, and service level agreements to drive safe, high-quality execution of contracted scopes of work. Lead incident response and root cause analysis for facility-related events. Embrace ownership of EdgeCore's operations playbook, evangelizing the strategy and encouraging others to adhere to it while providing input and feedback to improve standards. We seek creative trailblazers to help shape and optimize the program as it continues to evolve. Collaborate with IT, Security, and Construction teams to support infrastructure upgrades and capacity planning. Lead utilization of the CMMS (Computerized Maintenance Management System) to track, document and report work as prescribed and ensure the accuracy of the data in the system. Ensure thorough management of assets, spare parts and critical tools through provided systems such as CMMS. Coordinate with the Client and the Technical Account Management team to support Client IT deployments and decommissioning with power and cooling tasks. Oversee and approve the use of formal procedures in all data center operations, ensuring rigorous adherence in critical activities. Serve as the lead advocate, promoting procedural excellence across the team. Guide, train, and supervise operators in managing contractor relationships, ensuring effective supervision and communication. Lead your team in executing a condition-based maintenance program. Frequently be on-call outside of normal working hours. Perform additional duties as assigned; job responsibilities and roles may evolve over time. Your Experience and Qualifications 8+ years of experience in data center facility management or critical infrastructure operations. Strong knowledge of electrical, mechanical, and HVAC systems in a high-availability environment. Proven leadership experience managing cross-functional teams. Familiarity with building management systems (BMS), CMMS platforms, and DCIM tools. Certifications such as PMP, BOMA, Uptime Institute, or similar are a plus. Knowledge of NFPA70E, forklift, OSHA10, and/or First Aid/CPR certifications are preferred. Excellent communication, organizational, and problem-solving skills. Ability to work under pressure and respond to emergencies with calm and precision. Experience working with and operating hand tools and machinery. Thrive in a fast-paced, ever-changing work environment where adapting to unexpected situations is rewarding. What We Offer This is a full-time salary position, including equity compensation and a performance-based annual bonus. This is a full-time onsite role based in East Mesa, Arizona Base salary pay range is $160,000-190,000, depending on experience Medical, dental & vision insurance coverage Health & Dependent Care Flexible Spending Accounts (FSAs), Health Savings Account (HSA) 120 hours of paid time off annually, plus 11 paid holidays Paid parental leave

Are you a dynamic hospitality leader ready to oversee operations at one of the region's most exciting resort destinations? This is an incredible opportunity to lead a thriving property known for its welcoming atmosphere, high guest satisfaction, and commitment to excellence. The General Manager will be responsible for all aspects of day-to-day operations, including guest services, financial performance, team development, and community engagement. This role is ideal for a hands-on leader who thrives in a guest-focused environment, takes pride in building strong teams, and excels at driving both operational and financial success. Key Responsibilities Oversee all property operations, ensuring an exceptional guest experience and seamless daily performance. Recruit, train, and inspire a motivated team committed to service excellence. Develop and execute marketing and promotional strategies to increase reservations and overall occupancy. Prepare and manage annual operating budgets; monitor monthly performance and identify growth opportunities. Collaborate with activities and recreation teams to design and deliver engaging guest experiences. Maintain property standards, oversee capital improvements, and ensure compliance with local, state, and federal regulations. Serve as the primary point of contact for guests, residents, and ownership, promoting a warm and professional environment. Qualifications Minimum 5+ years of leadership experience in hospitality, resort management, or related operations. Strong financial management skills, including budgeting, forecasting, and P&L oversight. Excellent communication, problem-solving, and organizational abilities. Proven ability to lead teams, handle guest concerns with professionalism, and uphold brand standards. Proficiency with Microsoft Office and property management or accounting systems. Flexibility to work evenings, weekends, and holidays as business needs require. Bachelor's degree in Hospitality Management, Business Administration, or related field preferred (or equivalent experience). Compensation: $75,000 - $90,000 base (commensurate with experience), 25% bonus program, 100% Paid Health Insurance Expenses (Single AND Family Coverage), 401K with 6% Match, Outstanding Career Growth Potential, PTO, and much more! Why Join This Opportunity This is your chance to lead a property that blends hospitality, community, and natural beauty. You'll have the autonomy to make an impact, a supportive ownership group that values innovation, and a team that's passionate about creating memorable experiences for every guest.

Hayward Holdings Inc. is the world's largest manufacturer of residential pool equipment and a growing force in the commercial market. We're looking for a strategic and experienced Senior Manager of Global Trade Compliance to lead our global compliance operations and ensure adherence to international trade regulations across our supply chain. Key Responsibilities Lead Hayward's global trade compliance program. Ensure adherence to U.S. and international trade regulations (EAR, ITAR, OFAC, CBP). Manage import/export activities, licensing, and documentation. Oversee product classification (HTS, ECCN), valuation, country of origin, and FTAs. Lead Duty Drawback program for North America. Collaborate with customs brokers, freight forwarders, and internal teams (legal, logistics, procurement, R&D, etc.). Monitor regulatory changes and lead internal audits and training. Develop compliance strategies, risk assessments, and corrective actions. Qualifications Bachelor's degree in International Trade, Business, Law, or related field. 8-10+ years in trade compliance; 3+ in a leadership role. Deep understanding of U.S. and global trade laws. Experience with ERP/compliance tools (SAP GTS, Oracle GTM, etc.). Licensed Customs Broker required. Strong leadership, communication, and cross-functional skills. Certifications like CUSECO, CES, or CITP a plus. 📍This position is in-office.

District Manager position in the Phoenix area. It is with a Fortune 500 industry leader, looking for retail management candidates with multi-unit experience to oversee operations at 10-12 property locations and it is M-F 8am to 5pm hours. Job responsibility and company details below: -Company is extremely stable and offers definite career path. • Recruit, motivate and retain a dedicated team of customer facing customer front line employees. • Drive your team with effective communication and provide coaching on customer service and sales strategies. • Conduct monthly property audits and ensure operational standards and safety compliance are met. • Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management • Drive business forward using analytics o identify trends, develop and implement strategies to capitalize on opportunities in your district.

Our Opportunity: Chewy, the fastest growing e-commerce retail businesses in the United States today, is seeking a full-time Licensed Customer Care Team Manager to join our amazing Pet Insurance team! We are looking for a highly motivated, sales driven individual with an entrepreneurial spirit, service mindset, who enjoys speaking with customers and desires to take on the challenge of pursuing a career in healthcare and insurance. You'll be entrusted to serve as the voice of Pet Insurance customers, business partners, and behind-the-scenes operations. We offer competitive benefits, personal and leadership development programs with rapid career growth potential, and many Team Member incentives. This is an exciting opportunity to join a very new and fast-growing department of Chewy. What You'll Do: Manage a team of approximately 10 virtual, hourly Licensed Customer Care Representatives (LCCRs) in a sales focused environment. Develop a working knowledge of insurance, and operate as an expert of Chewy's pet health insurance plans, knowing the features, advantages, and disadvantages to better recommend the best option for pet parents and assist with post-enrollment questions Guide and coach LCCRs on selling techniques using the consultative sales approach Create and maintain a consistent and engaging work environment Responsible for achieving all business, sales, and operational goals Mentor, train and develop Team Members for career progression and learning Develop and share best practices across shifts and sites Foster a positive team environment for Customer Care employees to share feedback and inspire change, adapt to business changes, and prioritize customer experience. Interact with customers via inbound calls, outbound calls, emails, and other communication platforms for healthcare and insurance specific questions/concerns as well as supporting frontline customer service and healthcare teams as needed Learn and operate within Chewy and our third-party insurance partner's internal and external technologies to provide a consistent customer experience Learn the LCCR role to be able to coach and guide the LCCRs on your team Conduct outbound calls to customers as needed Communicate issues to the leadership quickly to document and resolve any concerns with processes or procedures Contribute to the larger team's success by participating in and/or leading team activities in hiring, experimentation, compliance, quality, and/or process improvement initiatives. What You'll Need: Required to obtain and maintain a Property & Casualty Insurance license in all 50 states. This requires passing a state examination and detailed background check, including finger printing according to insurance regulations. It is highly preferred you already have the required licensing or prior property & casualty insurance knowledge 3+ years of Management experience Understanding or willingness to learn about pet insurance and how it works Flexibility to change and adapt quickly to a fast-growing department Excellent verbal and written communication skills Knowledge of Microsoft SharePoint and OneNote Willingness to adapt to policy/process updates quickly Proficiency in using computers, including Microsoft Excel, both for data entry, and for rapid navigation through systems and the internet to search for information as needed Proven track record of strong quality, productivity, and exceptional customer service Demonstrated ability to multi-task in a fast-paced environment without missing details or cutting corners A willingness to adjust work schedules and work extended hours as required to support business needs. Ability to partner with Management on the status of quality, productivity, and create high performing teams Proficiency in metrics and business KPIs Prior sales experience using a consultative sales approach focused on achieving customer goals Preferred Experience: Current property & casualty insurance license Past sales experience in a customer-centric environment Prior veterinary experience in a customer service-orientated environment Prior Pet Insurance industry experience highly preferred Prior management experience in sales environment Why Chewy Customer Care? It's not just about us. It is also about what you get. That's why in Chewy Customer Care you are empowered to become your best. YOU BELONG: Chewy is a place where you can be your authentic self. Our pet parents and partners are from everywhere--different places and different walks of life. It is what makes them unique. Likewise, Chewtopians are empowered to bring their perspectives to deliver on our mission! YOU CAN GROW: Our culture is for those who thrive on delivering results and becoming your best - no matter your role or location. YOU CAN MAKE A DIFFERENCE: You are encouraged to be curious, ask questions, bring ideas forward, and act like an owner in everything that you do. YOU WILL GET SUPPORT: When you join Chewy Customer Care you will have ongoing training and development, resources, and opportunities to become your best. YOU WILL GET REWARDED: Chewy has you covered when it comes to competitive wages, medical & dental insurance, 401k, and happy hour. Of course, the biggest perk is the ability to work together with other experienced, driven, and passionate Chewtopians who are making an impact every single day. Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************. To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

At Simmons Pump & Supply, we don't just provide pump systems-we empower our employees to be industry experts and problem solvers. We take pride in fostering a workplace built on trust, integrity, and accountability, where your contributions make a real impact. If you're looking for a company that values expertise, collaboration, and professional growth, Simmons Pump & Supply is the place for you. Job Summary The General Manager oversees the daily operations and long-term success of the Willcox, AZ location. This position combines hands-on leadership with strategic planning to drive revenue growth, maintain product quality, and deliver an outstanding customer experience. The manager is responsible for guiding the team, managing financial performance, and ensuring the branch operates efficiently and profitably. Location Please note this position is an on-site position in Willcox, AZ. Relocation is preferred but not necessary as long as applicant is comfortable with the commute. Key Responsibilities Operations Management Partner with corporate leadership to set branch goals and achieve key performance metrics. Maintain a customer-focused environment, consistently delivering outstanding service. Ensure product quality and on-time delivery to meet or exceed customer expectations. Collaborate with inside and outside sales to expand market presence across markets. Oversee facility upkeep, equipment readiness, inventory control, and strict adherence to safety standards. Financial Management Drive revenue by promoting current and upcoming products and services. Develop and execute branch budgets, forecasts, and strategic sales plans. Monitor operational costs and financial reports, recommending adjustments to meet targets. Approve branch expenditures and maintain compliance with company financial policies. Personnel Management Hire, coach, and manage all Willcox branch employees, fostering a culture of accountability and teamwork. Conduct annual performance reviews and recommend compensation adjustments. Partner with Human Resources on recruiting, training, and employee relations. Ensure all team members follow company policies, procedures, and safety guidelines. Additional Responsibilities Build and maintain strong relationships with local growers, municipal customers, and vendors. Represent Simmons Pump & Supply at community events, trade shows, and industry gatherings in Arizona. Identify opportunities for process improvements and operational efficiencies to enhance customer satisfaction and profitability. Qualifications Proven experience managing operations, sales, or distribution in an industrial, agricultural, or manufacturing environment. Strong financial and business acumen with the ability to analyze and act on data. Excellent leadership, communication, and customer service skills. Ability to balance strategic planning with hands-on daily oversight. Proficiency in Microsoft Office and familiarity with QuickBooks or inventory management systems. Why Join Simmons Pump & Supply? We believe our employees are our greatest strength and invest in their success. Simmons Pump & Supply offers: Competitive compensation package Comprehensive health, dental, vision, and life insurance Profit Sharing retirement plan Generous paid time off, including vacation, sick days, and holidays Opportunities for professional development and growth A collaborative, innovative work environment built on trust and integrity

Come join a well-established commercial contractor with nearly 40 years of success in building some of the most exciting projects in the Southwest! As a key leader in preconstruction services, you'll have the opportunity to shape the future of major projects and grow within a respected, locally-owned firm in Arizona. Govig - Your #1 full-service recruiting firm, your access to the best opportunities available, is seeking a SENIOR PRECONSTRUCTION MANAGER for a commercial construction-based company in Scottsdale, AZ. About the company. Founded in 1986, our client is a premier Arizona-based general contractor with a reputation for integrity, accountability, and delivering results. Specializing in commercial projects throughout the Southwest, they consistently exceed client expectations with a commitment to quality and long-term relationships. About the position. The Senior Preconstruction Manager has the overall responsibility, with the help of the Director of Preconstruction, for the successful delivery of preconstruction services from marketing and negotiating of the preconstruction agreement through successful GMP and project turnover to the construction team. Responsibilities will include but are not limited to: Lead the preconstruction services by budgeting, scheduling, or organizing, defining roles and responsibilities with input from the construction operations team. Prepare conceptual, schematic, design development and GMP estimates and deliverables as required to support preconstruction activities and clients Contribute to the development of standards, processes, practices, etc. as needed for the Preconstruction Services to be a “Top of Class” provider in the construction industry. Attend regularly scheduled meetings with project Architects and customers as appropriate to acquaint them with unresolved problems and to ensure an adequate degree of coordination is being made to have accurate bidding documents. Manage and update project budgets as required while monitoring design scope changes that affect budget and/or schedule. Keep customer fully informed of preconstruction progress on the project and of any significant technical problems/solutions and their effect on design and/or costs. Identify and promote solution to any problem, which might impede progress of the project or adversely affect customer and architect relations. Lead value engineering and value enhancement efforts as required to serve the client including development of items and lists, compilation of ideas and presentation of information to the client. Attend meetings with potential clients and develop relationships that will potentially lead to additional work for the company. What you need. To effectively thrive in this organization, the Senior Preconstruction Manager will have: Bachelor's degree in relevant field 8+ years of consistent estimating experience on large commercial construction portfolio. Working knowledge of construction contracts Exceptional communication and interpersonal skills Self-motivated professional with strong work ethic and attention to detail Ability to work autonomously and deliver results Demonstrates integrity, aligning with company values and customer expectations

The Area Manager (restaurant/retail) will oversee and optimize the operational performance of multiple locations within a designated region. Must have a strong background in operations management, exceptional leadership skills, and the ability to drive efficiency, quality, and profitability across the region. Strategic thinker with a proven track record of managing complex operations and result driven. Key Responsibilities: Lead and manage a team of Operations Managers and Supervisors across multiple locations within the region Develop and execute operational strategies that align with company goals and standards, while driving continuous improvement Conduct monthly General Management meeting to update, coach and train of new processes and procedures Accountable for all store repairs, cleanliness, and upkeep Assist with issues POS / Printers / ADT alarm / Health Inspection / Speed tab (App)/Jolt Monitor and analyze key performance indicators (KPIs) to assess the efficiency, productivity, and quality of operations Collaborate with cross-functional teams to implement process enhancements, streamline workflows, and ensure optimal resource allocation Ensure consistent adherence to company policies, procedures, and operational guidelines across all locations Foster a culture of teamwork, accountability, and performance excellence within the regional operations team Monitor inventory levels and ensure accurate stock management across locations. Identify opportunities for cost reduction and revenue growth within the region Address operational challenges and implement solutions in a timely and effective manner Provide regular reports to senior management on regional performance, challenges, and opportunities Assess for Core 5 Conduct weekly onsite visits 3-4 times a week Requirements: Bachelor's Degree and/or applied equivalent. A minimum of 3 to 5 of experience in the the restaurant industry preferred. Strong leadership and team building skills. Excellent communication and interpersonal skills. Proven track record of managing multiple locations or areas. Strong organizational skills and attention to detail. Proficient in budgeting, financial analysis, and cost management. Ability to analyze data and make strategic decisions. Willingness to travel extensively within the assigned area, travel up to 75%

Greulich's has been helping Maricopa County with car care since 1977. Today, we're a multi-location business offering preventive maintenance, vehicle diagnostics, and automotive repairs. The Store Manager is responsible for the overall store performance both financial and operational of a market by establishing and maintaining guest services, overseeing and is accountable for the operation of their market by ensuring maximum sales and profitability through expense control, human resource management, and managing operating costs and shrink. COMPENSATION: Depending on experience Benefits: Competitive Bi-Weekly Pay Tuition Reimbursement, up to $3,000 annually Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance (Effective 1 st of the Month after Hire) Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement Guest Service Ensures that each customer receives outstanding customer service by ensuring that management team is maintaining store standards, solid product knowledge, conducting call backs, ensures that time commitments are met, and all other components of guest service. Handles escalated customer complaints. People Sets expectations and communicates regularly with employees on job responsibilities, goals, training, development and overall customer service. Holds management team accountable for job responsibilities, training and goals by coaching or counseling employees toward desired behaviors. The District Manager will lead by example. Ensures compliance with all policies and procedures of the Company by conducting regular meetings with employees, store audits, etc. Conducts performance evaluations for all employees at regular intervals. Financials Analyzes and measures business trends; develops and implements plans to maximize sales and meet or exceed Sales and Profit targets as provided in the Store Margin Statement. Writes up customers in POS system Answers phone calls Inventory control Qualifications: Five or more years of experience of sales in an auto repair shop management position or equivalent business experience in the automotive industry. Previous experience in managing and coaching team members to success through effective communication; business development and strategy implementation knowledge. Proven ability to develop and meet monthly, quarterly, and annual plans with clearly defined goals. Proven track record of consistently meeting and exceeding sales and profit goals. Previous experience as an Automotive Technician or similar position preferred, but not required. Possess current, valid driver's license Possess current or expired State Inspector License or ability to obtain a State Inspector license within 30 days of hire date. Ability to work Monday - Saturday Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Overview: We are a small business that specializes in window, door and skylight installs. The General Manager (GM) is responsible for leading teams to success, providing strategic directions, ensuring quality installations and managing the day-to-day execution of the business. Responsibilities: Take care of wholesale / inside sales (sales orders, purchase orders) Manage incoming deliveries for both wholesale/jobs, tagging product, calling clients when product is in and filing paperwork Assist walk-ins both skylights and windows/doors Manage project coordination / scheduling - dealing with same day call outs - handling situations with upset clients if pushed back jobs. Inventory count and ordering (caulking, foam, skylights, sun tunnels, accessories etc.) Manage installations of windows/doors (both employees and subcontractors) in all facets Assist with growing sales team outside sales (in the future) Payroll entering into accounting software (piece work and hourly) Sales commissions Contact contractors/roofers West Coast for skylight sales growth Office supplies management Incoming leads entry - send off to salesperson and enter into MarketSharp Manage returns or damaged product with vendors for wholesale and jobs Find ancillary ways to cut costs / save money on bills Invoicing wholesale and jobs Customer reviews (call every job after completed) ask for review and what we could have done better Purchase order acknowledgements Support on quoting larger projects (mainly windows and doors) Contact past due invoices and collect Qualifications: 3+ years experience as a General Manager, Chief Operating Officer or related title Associates in business management or related study, strongly preferred Strong organizational skills. Exceptional written and verbal communication skills. Prior experience as a general manager, project manager or related title. Experience with Sage is a plus. Physical Demands: Ability to handle some mental stress when dealing with upset customers. Ability to life and move objects up to 50lbs on occasion. Occasionally ascend or descend ladders, stairs, step stools, etc Occasionally work in noisy environments Repetitive motion likely. Benefits: Health and dental benefits. Employee discount. Flexible schedule Employee Discount. PTO and holidays in line with company policy. Salary: $70,000- $80,000 annually, depending on experience Schedule: 6:30AM-3:30PM, Monday-Friday Job Classification: Full-time, salaried, exempt Location: Phoenix, AZ (on-site)

About Us: Founded in 2021, the Any Hour Group has rapidly expanded to become a leading provider of home services across 30 locations in 10 states, boasting a dedicated team of over 2,000 members. Our commitment to delivering exceptional service and fostering a positive work environment has driven our success and growth. We pride ourselves on our innovative solutions and customer-centric approach, making us a trusted choice for homeowners. As we continue to expand, we seek a dynamic General Manager to lead our teams and uphold our mission of excellence. Job Overview: The General Manager will oversee the daily operations of a branch, ensuring that all departments work efficiently to meet the needs of our customers. This role requires a hands-on leader who is not only strategic but also able to lead and coach successful behavior and operations. The ideal candidate will have a strong background in managing teams, financial acumen, and a passion for delivering outstanding customer service. Why Join Us? Growth Opportunities: As we expand, there will be opportunities for career advancement within the company and in locations across the Any Hour Group Supportive Environment: Work in a company culture that values teamwork, integrity, and a commitment to excellence; work with a proven playbook for successful business operations Impact: Play a pivotal role in shaping the future of the group and making a difference in our leaders, employees, and customers Key Responsibilities: Leadership: Lead, mentor, and manage a team of service, sales, and install technicians, office staff, and other personnel to ensure the delivery of high-quality services Operational Oversight: Oversee all aspects of the company's operations, including scheduling, dispatching, and customer service, to ensure smooth and efficient processes Financial Management: Manage the company's budget, monitor financial performance, and work to improve profitability through cost-effective strategies and revenue growth initiatives Customer Satisfaction: Maintain and enhance customer relationships by ensuring prompt, professional, and quality service. Handle customer escalations and implement solutions to improve customer satisfaction Qualifications: Experience: 5+ years of management experience in a service-based industry, preferably in home services, construction, or similar fields Language: ability to communicate effectively in both English and Spanish is strongly preferred. Education: Master of Business Administration in strongly preferred. Skills: Strong leadership and team-building skills, excellent communication abilities, and a solid understanding of financial management Financial Acumen: A strong understanding of how to grow top line revenue and profitability (EBITDA) at a branch level is non-negotiable for this role Sales Experience: A competency in ethically selling products/services and developing a sales team is required. Strong preference for candidates who have managed point of sale within customer's homes Attributes: Results-driven, customer-focused, with a strategic mindset and the ability to adapt to changing business environments Pre-employment background check & drug test How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they are the ideal fit for this role by August 22nd.

Brice Equipment, LLCRegular The Industrial Customer Service Manager is responsible for managing customer relationships and coordinating service programs for key industrial clients across the mining, oil & gas, and municipal sectors. This role acts as the central liaison between customers, field operations, and internal departments, ensuring efficient execution of programs, accurate product and service support, and sustaining customer satisfaction. The ideal candidate combines strong technical acumen with exceptional customer service skills and is experienced in using ERP and CRM systems to manage quoting, purchase orders, and program logistics in a fast-paced industrial environment. ESSENTIAL FUNCTIONS: Build and maintain long-term relationships with industrial and municipal clients, ensuring timely communication, proactive issue resolution, and exceptional service delivery. Manage the execution of industrial service programs, ensuring they meet customer expectations, contractual requirements, and budgetary targets. Prepare, process, and track quotes for products and services through ERP and CRM systems. Generate purchase orders, verify accuracy, and coordinate with internal teams to ensure timely fulfillment. Collaborate closely with the Industrial Program Services team to align field operations, logistics, and resource planning with client needs and site schedules. Assist with technical inquiries, product selection, and service documentation. Maintain accurate records of customer interactions, pricing, and contract details. Develop, monitor, and report on KPIs, service metrics, and program outcomes. Use data-driven insights to improve service performance and operational efficiency. Ensure all work complies with safety, quality, and environmental regulations, including MSHA, OSHA, and other applicable standards. Identify and implement process improvements to enhance program efficiency, customer satisfaction, and profitability. Ensure compliance with safety standards, industry regulations, and Brice company policies. Work as a “team player” with co-workers in a respectful and supportive manner. Work in a constant state of alertness and a safe manner. Seek and participate in development and training opportunities. Perform other duties as assigned or directed. SUPERVISORY FUNCTIONS: This position does not have any supervisory responsibilities. KNOWLEDGE, SKILLS, & ABILITIES: Possess excellent customer service skills and the ability to interact with customers and team-members in a professional manner. Strong understanding of industrial operations, supply chain logistics, and field service coordination. Ability to understand industrial client challenges, provide and facilitate tailored solutions for products & services for clients. Excellent communication, negotiation, and relationship-building skills. Ability to read and interpret contracts, proposals, and other related documents in the industrial, mining, and oil & gas construction industries. Strong computer skills including proficiency in Microsoft Word, Outlook, and Excel. Ability to adapt to evolving technologies, customer needs, and market demands. Proficiency with ERP and CRM systems (e.g., SAP, Oracle, Salesforce, or equivalent) for quoting, order entry, and account management. Ability to build effective working relationships with cross-functional teams, vendors, and customers, with exceptional follow-up skills. Self-motivation and ability to be independent and proactive in pursuing goals in a remove environment with limited oversight. Ability to do business ethically with customers, vendors, and co-workers. Commitment to safety, compliance, and quality service delivery. Ability to manage multiple projects simultaneously while maintaining attention to details. Ability to comply with and enforce standard policies and procedures. Ability to work productively under pressure. Ability to travel for work-related purposes (up to 50% of the time). Ability to work in a Native Corporation multi-business environment. Work requires willingness to work a flexible schedule sometimes including weekends and holidays. Ability to operate a motor vehicle in a safe and efficient manner. MINIMUM QUALIFICATIONS: Bachelor's degree in Engineering, Industrial Management, Business Administration, or related field required. Work-related experience and equivalent skills may be substituted on a year-for-year basis. Five (5) + years of experience in customer service, operations coordination, or account management within industrial, mining, oil & gas, or municipal sectors required. Valid state driver's license and qualified to operate a vehicle under the conditions of the Company's Driving Policy. Ability to pass drug, driving, and background screening. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Brice Equipment has a fast-paced multi-tasking office environment requiring a high degree of efficient and effective performance. This positions will work in combination of the home office with travel to industrial facilities, mines, and construction sites. The position requires adaptability to different climates, site conditions, and work schedules, including occasional overtime and short notice travel for customer support. At times, work is performed outside of the office at indoor and outdoor job sites. Adaptability regarding schedule and design changes, and occasional overtime for immediate field support or bid processing may be necessary. For the full including physical and environmental demands please reach out to **************************** PREFERENCE STATEMENT Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g). EEO STATEMENT Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits. REASONABLE ACCOMMODATION It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. The statements contained in this are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Transfers to different stores at any given time due to business needs. Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards. Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business. May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed. Processes complex sales transactions, including customer returns. Collaborates with store leadership to establish clear company vision and ensure Team Member engagement. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Provides regular mentoring, training, and coaching to develop skills of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management, preferred One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-###-#### option 6 or ...@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-###-####, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" ************", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.

An entry level manager, the assistant customer service manager (Asst. CSM) will effectively assist the Store Director and other assistant managers in their management duties and share responsibility for the store's operation and performance. The customer service manager directs the operations of the front end of the grocery store, ensuring an outstanding shopping experience where purchases are quickly and accurately recorded and totaled. Job Responsibilities include: "• Engaging with customers through smiles and greetings, offering product information and always providing a genuine thank you. • Creating a store environment members want to work in and customer want to shop in. • Operating a cash register and manning store's customer service counter. • Directing all operations on the front end of the grocery store. • Working directly with courtesy clerks and cashier/clerks, ensuring team professionalism, productivity and outstanding customer service. • Observing and enforcing all store rules and company policies. • Helping to select and train new team members. • Serving as the leader of his/her department, and as such an excellent role model, coach, performance evaluator and trainer for his/her team. • Ensuring compliance with all heath department and weights and measures department policies and requirements. • Ordering and merchandising the general department (grocery, dairy, liquor, HBC, non-foods, frozen foods, and wall deli shelves, display cases and displays). • Ensuring company safety guidelines are being followed by all team members. Performs other duties as needed or assigned by management. Must be at least 18 years old. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time.This description reflects management's assignment of essential functions.It does not proscribe or restrict the tasks that may be assigned.This job description is subject to change at any time. Employer provides reasonable accommodations to a qualified employee that does not impose an undue hardship on the employer. " Job Qualification "• With both customers and team members, remain helpful, tactful and courteous. • Work quickly and efficiently, sometimes with little direction, to accomplish assigned duties. • Add, subtract, divide, multiply and perform other basic business math calculations. • Read UPC codes, product labels, shelf signage, business forms, and posted company policies/procedures. • Be knowledgeable of a wide variety general department products (grocery, frozen food, HBC, non-foods, liquor, DSD and dairy), including their locations in the store. • Memorize product locations. • Be dexterous enough with hands and fingers so as to be able to fill and rotate products quickly and use necessary equipment, including box cutters.. • Communicate openly and professionally through appropriate body language, facial expressions and speech, also communicating in writing when necessary. • Listen to and understand verbal and non-verbal communication of customers and fellow members. • Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies weighing 30 - 50lbs. • Lift 50 and maneuver up to 100 lbs. while breaking down large and very heavy pallet loads of produce cases, boxes and bags. • Operate manual and electric pallet jacks. • Often work in walk-in refrigerated coolers. • If called upon, night crew clerks may need to learn use of cash registers. "

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. In this role you will: * Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment * Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems * Regularly receive direction from supervisor and escalate questions and issues to more senior employees * Interact with team on basic information, plus internal or external customers Required Qualifications: * 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues * Ability to execute in a fast paced, high demand, metric driven call center environment * Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy * Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers * Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information * Knowledge, understanding and experience of internet, mobile, and social media technology Job Expectations: * Must be able to attend full duration of required training period * This position is not eligible for Visa sponsorship * Ability to work additional hours as needed * Schedule may be eligible for a shift differential under the terms of the shift differential policy * Must work on-site at the location posted Training and Work Schedule: * You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. * Training class starts on 01/12 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. * We're open from Sunday - Saturday, Open 24 Hours. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Most schedules will be mid-shift or evening-shift. Compensation: * Starting rate $20.00 per hour Posting Location: * 2202 W Rose Garden Ln, Phoenix AZ 85027 @RWF22 Posting End Date: 16 Nov 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Our Opportunity: Chewy is continuing to build a world-class team that strives to be the most trusted and convenient destination for pet parents (and partners) everywhere! We are looking for leaders to join our Customer Service Operations Team who are passionate not only about our customers, but about our people. We are looking for a Team Manager, to provide proactive leadership and development for up to 25 hourly Team Members who support multiple channels within the business The ideal candidate will challenge, coach, and mentor their team to go above and beyond to build unique and impactful moments for our customers while also resolving their issues. This leader will be accountable for their team achieving set service and quality expectations, while developing Team Members that are having difficulty meeting Chewy standards. The Team Manager should have outstanding communication, interpersonal and customer service skills, as well as comprehensive knowledge of company policies and offerings. What You'll Do: Manage a team of 10-25 direct reports Build and drive talent management strategies that include but are not limited to succession planning, talent reviews, recommendations of promotional opportunities for top performers, and development of all Team Members. Leverage multiple data points, trending information, and behavioral patterns to establish and implement coaching strategies. Manage the corrective action process up and through termination for conduct or performance related issues. Partner with recruiting to conduct interviews, assist in defining hiring profiles, and provide feedback on candidate quality to drive continuous improvement and candidate selection. Improve production levels of phone, email, chat and social media teams through recurring meetings and huddles to communicate critical business updates and drive team member productivity. Deliver individualized feedback on performance and behavior to all Team Members to identify areas of opportunity and develop action plans to improve metrics, closing performance gaps Review and score customer calls using quality control guidelines to ensure agents are meeting established criteria; Calibrate with other Team Members to ensure consistency in grading using speech to text analytical tools and evaluation of issue resolution, customer empathy and sentiment, and adherence to Chewy training and product specific knowledge. Monitor and control Team Members' productivity and workload of multi-channel volume. Partner with the Operations Manager to create and implement annual engagement plans and activities. Support and handle customer and systems issues as needed. Assist and support learning and development needs for Team Members to successfully complete their metric expectations and to stay current on new product training as needed. Handle employee concerns and issues to HR where necessary. Participate and provide feedback on business initiatives that directly impact the Customer Service Team. Operate with understanding, active listening, patience, empathy, and kindness to customers and fellow Team Members. Conduct retention checks with Agents to check knowledge of current Chewy information. Identify operational deficiencies and suggest plans for improvement. Prepare reporting by collecting, analyzing and summarizing data and trends to improve processes, ensuring resources are properly allocated to increase efficiency and customer satisfaction. What You'll Need: 2-5 years' working experience in a customer service or call center environment. Management experience with 5 or more direct reports. Ability to manage a high volume or information/data. A sense of urgency with a demonstrated ability to multi-task and adapt to quickly changing priorities in a fast-paced environment. Excellent verbal and written communication abilities. Proficiency in Microsoft Office Suite products. Position may require some travel ( Must be willing to work evening shifts and perform other duties as needed. If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact ************. To access Chewy's Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: Chewy Privacy Policy (******************************************* Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************. To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

At Simmons Pump & Supply, we don't just provide pump systems-we empower our employees to be industry experts and problem solvers. We take pride in fostering a workplace built on trust, integrity, and accountability, where your contributions make a real impact. If you're looking for a company that values expertise, collaboration, and professional growth, Simmons Pump & Supply is the place for you. Job Summary The General Manager oversees the daily operations and long-term success of the Willcox, AZ location. This position combines hands-on leadership with strategic planning to drive revenue growth, maintain product quality, and deliver an outstanding customer experience. The manager is responsible for guiding the team, managing financial performance, and ensuring the branch operates efficiently and profitably. Key Responsibilities Operations Management Partner with corporate leadership to set branch goals and achieve key performance metrics. Maintain a customer-focused environment, consistently delivering outstanding service. Ensure product quality and on-time delivery to meet or exceed customer expectations. Collaborate with inside and outside sales to expand market presence across markets. Oversee facility upkeep, equipment readiness, inventory control, and strict adherence to safety standards. Financial Management Drive revenue by promoting current and upcoming products and services. Develop and execute branch budgets, forecasts, and strategic sales plans. Monitor operational costs and financial reports, recommending adjustments to meet targets. Approve branch expenditures and maintain compliance with company financial policies. Personnel Management Hire, coach, and manage all Willcox branch employees, fostering a culture of accountability and teamwork. Conduct annual performance reviews and recommend compensation adjustments. Partner with Human Resources on recruiting, training, and employee relations. Ensure all team members follow company policies, procedures, and safety guidelines. Additional Responsibilities Build and maintain strong relationships with local growers, municipal customers, and vendors. Represent Simmons Pump & Supply at community events, trade shows, and industry gatherings in Arizona. Identify opportunities for process improvements and operational efficiencies to enhance customer satisfaction and profitability. Qualifications Proven experience managing operations, sales, or distribution in an industrial, agricultural, or manufacturing environment. Strong financial and business acumen with the ability to analyze and act on data. Excellent leadership, communication, and customer service skills. Ability to balance strategic planning with hands-on daily oversight. Proficiency in Microsoft Office and familiarity with QuickBooks or inventory management systems. Why Join Simmons Pump & Supply? We believe our employees are our greatest strength and invest in their success. Simmons Pump & Supply offers: Competitive compensation package Comprehensive health, dental, vision, and life insurance Profit Sharing retirement plan Generous paid time off, including vacation, sick days, and holidays Opportunities for professional development and growth A collaborative, innovative work environment built on trust and integrity

An entry level manager, the assistant customer service manager (Asst. CSM) will effectively assist the Store Director and other assistant managers in their management duties and share responsibility for the store's operation and performance. The customer service manager directs the operations of the front end of the grocery store, ensuring an outstanding shopping experience where purchases are quickly and accurately recorded and totaled. Job Responsibilities include: "• Engaging with customers through smiles and greetings, offering product information and always providing a genuine thank you. • Creating a store environment members want to work in and customer want to shop in. • Operating a cash register and manning store's customer service counter. • Directing all operations on the front end of the grocery store. • Working directly with courtesy clerks and cashier/clerks, ensuring team professionalism, productivity and outstanding customer service. • Observing and enforcing all store rules and company policies. • Helping to select and train new team members. • Serving as the leader of his/her department, and as such an excellent role model, coach, performance evaluator and trainer for his/her team. • Ensuring compliance with all heath department and weights and measures department policies and requirements. • Ordering and merchandising the general department (grocery, dairy, liquor, HBC, non-foods, frozen foods, and wall deli shelves, display cases and displays). • Ensuring company safety guidelines are being followed by all team members. Performs other duties as needed or assigned by management. Must be at least 18 years old. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time.This description reflects management's assignment of essential functions.It does not proscribe or restrict the tasks that may be assigned.This job description is subject to change at any time. Employer provides reasonable accommodations to a qualified employee that does not impose an undue hardship on the employer. " Job Qualification "• With both customers and team members, remain helpful, tactful and courteous. • Work quickly and efficiently, sometimes with little direction, to accomplish assigned duties. • Add, subtract, divide, multiply and perform other basic business math calculations. • Read UPC codes, product labels, shelf signage, business forms, and posted company policies/procedures. • Be knowledgeable of a wide variety general department products (grocery, frozen food, HBC, non-foods, liquor, DSD and dairy), including their locations in the store. • Memorize product locations. • Be dexterous enough with hands and fingers so as to be able to fill and rotate products quickly and use necessary equipment, including box cutters.. • Communicate openly and professionally through appropriate body language, facial expressions and speech, also communicating in writing when necessary. • Listen to and understand verbal and non-verbal communication of customers and fellow members. • Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies weighing 30 - 50lbs. • Lift 50 and maneuver up to 100 lbs. while breaking down large and very heavy pallet loads of produce cases, boxes and bags. • Operate manual and electric pallet jacks. • Often work in walk-in refrigerated coolers. • If called upon, night crew clerks may need to learn use of cash registers. "