Customer service manager jobs in Athens, GA

Your Opportunity: General Manager TitleMax Norcross, GA As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a high-performance, customer-focused environment designed to inspire growth and innovation. While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential. What We Offer: Compensation This position has an hourly pay rate of $19.25 and is eligible for performance bonuses. The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational Reimbursement Program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries. Operations experience in a leadership capacity. Excellent verbal and written communication skills. Proficiency in using phones, Point of Sale, Microsoft Office, and other systems. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Associates degree or higher. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Manage overall store performance by meeting or exceeding Company performance standards. Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports. Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue. Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits. Enforce adherence to quality standards, procedures, and local and state laws and regulations. Participate in audits and compliance reviews as directed by the corporate office or District Manager. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures and train new staff in keyholder duties. Participate in the selection, review, hiring, and retention of new employees. Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance. Handle complex customer situations that arise with integrity and professionalism. Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.* **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff. Reports To: District Manager Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates Essential Functions People Development Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning. Performance Management: Set annual goals, administer performance reviews, and develop all direct reports. Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience. Customer Experience Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions. Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. Strategic Execution: Create and execute strategies to maximize store sales and control expenses. Operational Effectiveness Payroll Management: Meet all payroll expectations. Loss Prevention: Control company assets by meeting all loss prevention measures. Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities Decision Making: Use sound judgment when making decisions. Communication: Maintain excellent communication skills. Integrity & Respect: Act with integrity and respect. Adaptability: Adapt to changes required by the business. Multitasking: Ability to handle multiple tasks simultaneously. Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals. Proficiency in personal computer use and detailed report analysis. High school education or equivalent preferred. Ability to perform heavy lifting in excess of 30 pounds. Ability to stand for a minimum of eight hours during scheduled shifts.

A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $22.25 Maximum Salary: $29.90 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Job Description Our client is a locally owned and operated powerhouse in the green industry with locations across Georgia, Alabama, and South Carolina-serving everything from residential yards to sprawling commercial complexes, universities, and multi-family properties. With over 25 years of expertise, their team delivers comprehensive, eco-friendly services including year-round fertilization, precision weed and pest control, mosquito management, tree and shrub care, aeration, seeding, and customizable 8-step treatment plans that guarantee noticeable results without long-term contracts or environmental harm. As one of the fastest-growing lawn care companies in the Southeast-they foster a supportive, family-like culture where passionate professionals thrive through ongoing training, competitive pay, flexible schedules, and the satisfaction of building community pride one green lawn at a time. We plan to hire an experienced Director of Customer Service to lead and manage our customer service team. The ideal candidate will have exceptional communication skills, a passion for customer satisfaction, and a proven track record of success in a customer service leadership role. Position overview The Director of Customer Service is a senior leadership role responsible for overseeing the overall customer service strategy. This individual will lead a team of customer service professionals, ensuring the delivery of exceptional customer service experiences, managing the customer service function, and driving continuous improvement. The Director will collaborate with other departments to ensure customer satisfaction is a top priority across the organization. Responsibilities · Develop and implement customer service policies and procedures · Lead and motivate the customer service team · Establish and track key performance indicators (KPIs) for customer service metrics. · Provide weekly performance report to the Executive team · Ensure all customer inquiries and complaints are addressed promptly and effectively · Monitor customer service performance metrics and implement improvements as needed · Identify training needs and develop training programs for the customer service team · Work closely with other departments to ensure a seamless customer experience · Stay up to date with industry trends and best practices in customer service · Must be able to travel to all 8 branch offices, at least once a month Required Experience · Bachelor's degree in business administration or related field · Minimum 7 years of customer service experience with at least 3-5 years in a leadership role · Proven experience as a Customer Service Director or similar managerial position · Experience in the Lawn care industry or Bermuda Turf Care preferred. · Excellent communication and interpersonal skills · Proven ability to lead and motivate a team · Strong analytical and problem-solving skills · Ability to handle stressful situations and resolve conflicts · Experience with customer service software and technology Knowledge, Skills, and Abilities · Strong leadership and people management skills with a proven ability to inspire and lead teams. · Excellent communication, interpersonal, and conflict resolution skills. · Must be able to communicate well through Zoom · Experience with customer service software (CRM systems, ticketing, call center tools, etc.). · Possess a solid foundation in data management, interpretation, and decision-making for customer service · Data-driven mindset with the ability to analyze customer metrics and translate insights into actionable improvements. · Knowledge of customer service best practices and industry trends. · Ability to manage multiple priorities and work in a fast-paced environment. Working Conditions · Full-time M-F 9:00a-6:00p, with occasional flexibility for remote work. · Occasional travel for leadership meetings, training, and industry events may be required. · Ability to work in a fast-paced environment and manage stress effectively. Benefits Include: · Dental Insurance · Vision Insurance · Health Insurance · Health savings account · Life Insurance · On-the-job training · Employee discount · Paid time off (Holidays, Vacation and Sick days) If you are interested in pursuing this position, please respond to this job posting by including a copy of your resume and we will be happy to reach out to you.

Our client is a locally owned and operated powerhouse in the green industry with locations across Georgia, Alabama, and South Carolina-serving everything from residential yards to sprawling commercial complexes, universities, and multi-family properties. With over 25 years of expertise, their team delivers comprehensive, eco-friendly services including year-round fertilization, precision weed and pest control, mosquito management, tree and shrub care, aeration, seeding, and customizable 8-step treatment plans that guarantee noticeable results without long-term contracts or environmental harm. As one of the fastest-growing lawn care companies in the Southeast-they foster a supportive, family-like culture where passionate professionals thrive through ongoing training, competitive pay, flexible schedules, and the satisfaction of building community pride one green lawn at a time. We plan to hire an experienced Director of Customer Service to lead and manage our customer service team. The ideal candidate will have exceptional communication skills, a passion for customer satisfaction, and a proven track record of success in a customer service leadership role. Position overview The Director of Customer Service is a senior leadership role responsible for overseeing the overall customer service strategy. This individual will lead a team of customer service professionals, ensuring the delivery of exceptional customer service experiences, managing the customer service function, and driving continuous improvement. The Director will collaborate with other departments to ensure customer satisfaction is a top priority across the organization. Responsibilities · Develop and implement customer service policies and procedures · Lead and motivate the customer service team · Establish and track key performance indicators (KPIs) for customer service metrics. · Provide weekly performance report to the Executive team · Ensure all customer inquiries and complaints are addressed promptly and effectively · Monitor customer service performance metrics and implement improvements as needed · Identify training needs and develop training programs for the customer service team · Work closely with other departments to ensure a seamless customer experience · Stay up to date with industry trends and best practices in customer service · Must be able to travel to all 8 branch offices, at least once a month Required Experience · Bachelor's degree in business administration or related field · Minimum 7 years of customer service experience with at least 3-5 years in a leadership role · Proven experience as a Customer Service Director or similar managerial position · Experience in the Lawn care industry or Bermuda Turf Care preferred. · Excellent communication and interpersonal skills · Proven ability to lead and motivate a team · Strong analytical and problem-solving skills · Ability to handle stressful situations and resolve conflicts · Experience with customer service software and technology Knowledge, Skills, and Abilities · Strong leadership and people management skills with a proven ability to inspire and lead teams. · Excellent communication, interpersonal, and conflict resolution skills. · Must be able to communicate well through Zoom · Experience with customer service software (CRM systems, ticketing, call center tools, etc.). · Possess a solid foundation in data management, interpretation, and decision-making for customer service · Data-driven mindset with the ability to analyze customer metrics and translate insights into actionable improvements. · Knowledge of customer service best practices and industry trends. · Ability to manage multiple priorities and work in a fast-paced environment. Working Conditions · Full-time M-F 9:00a-6:00p, with occasional flexibility for remote work. · Occasional travel for leadership meetings, training, and industry events may be required. · Ability to work in a fast-paced environment and manage stress effectively. Benefits Include: · Dental Insurance · Vision Insurance · Health Insurance · Health savings account · Life Insurance · On-the-job training · Employee discount · Paid time off (Holidays, Vacation and Sick days) If you are interested in pursuing this position, please respond to this job posting by including a copy of your resume and we will be happy to reach out to you.

Job Details HMM The Times - Gainesville, GADescription About Us Metro Market Media, a leader in local media and marketing solutions, is committed to helping our communities thrive. With a portfolio that includes The Times of Gainesville, Forsyth County News, Dawson County News , specialty publications, and the much-anticipated “Best of” awards and events. We're looking for a Customer Service Manager who will help us deliver an outstanding reader experience every single day. About the Role The Customer Service Manager oversees a small but mighty customer service team responsible for subscriber support, circulation accuracy, and payment processing across multiple publications. You'll balance people leadership with operational oversight - making sure the systems, processes, and culture all work together to deliver excellent service. This role is ideal for someone who enjoys mentoring others, solving problems, and streamlining processes while maintaining a warm, customer-first environment. What You'll Do Lead & Develop the Team Supervise and mentor a small team of Customer Service Representatives. Provide daily guidance, training, and performance feedback to ensure the team delivers accurate, courteous, and efficient service. Coach team members on customer communication, problem-solving, and data accuracy. Support team scheduling, workload balance, and professional development. Deliver Excellent Customer & Subscriber Service Ensure every customer interaction (phone, email, or in-person) reflects our company's professionalism and commitment to community. Step in as needed to model best practices during peak times and to resolve escalated subscriber concerns. Partner with circulation leadership to improve retention, billing accuracy, and service consistency. Oversee Circulation Operations Manage daily operations related to billing, payments, refunds, and delivery invoices with precision. Prepare and review reports on collection accounts, stop saves, EZ Pay upgrades, and NIE donations. Maintain and verify print circulation data, including postal reporting and daily batch summaries. Monitor and maintain circulation database accuracy. Digital & System Management Oversee online customer activity, PayPal transactions, and data integrity within the DTI Circulation Information System. Train and support team members using Microsoft Office and circulation tools to improve data accuracy and system proficiency. Identify opportunities to automate manual processes or improve workflow efficiency. Continuous Improvement Develop, document, and refine procedures for customer service and circulation processes. Use customer feedback and team input to propose enhancements to systems or policies. Collaborate cross-functionally with departments like Accounting, Editorial, and Advertising to ensure alignment and communication flow. Why Join Us Purpose-Driven Work: Help sustain local journalism that informs and uplifts our communities. Supportive Culture: Work alongside a team that values collaboration, respect, and reliability. Professional Growth: Opportunity to lead, innovate, and make a meaningful impact in a respected local media company. Onsite Role: Based in our Gainesville, GA office to support hands-on teamwork and customer connection. Qualifications What You'll Bring A bachelor's degree in business, communications, or a related discipline is strongly preferred. Minimum 3 years of leadership experience in customer service, circulation, or operations - preferably in media, publishing, or a subscription-based business. Proven experience coaching teams and leading training initiatives to improve performance and efficiency. Proven ability to manage high-volume customer service operations with attention to detail and accuracy. Demonstrates consistent reliability and accountability by fulfilling responsibilities, meeting deadlines, and maintaining a strong commitment to organizational obligations. Advance proficiency in Microsoft Word, Excel, and Outlook; and strong comfort with data and reporting; experience with DTI or other circulation/database systems a plus. Excellent communication and problem-solving skills, with a calm, professional approach to challenges. Ability to prioritize and manage competing priorities and deadlines in a fast-paced environment. Strong communication skills, attention to detail, and commitment to representing the company with integrity and care.

Our Company All Ways Caring HomeCare Who we are looking for: The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. Seeking a self-motivated professional with prior scheduling and management or supervisory experience An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships An experienced communicator and problem solver who is well-organized What you will receive: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Flexible work schedules close to home Retention and referral bonuses Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities External Job Description What you will do: Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes. Responsibilities include, but not limited to: Oversee quality care and overall client satisfaction Supervise and provide guidance to the Caregivers who provide direct care to the clients served Manage employee scheduling, identify problem situations, and implement proactive solutions Maintain strong and positive relationships with referral partners, payor sources, and clients Ensure proper documentation and record-keeping Conduct periodic home visits and safety checks Qualifications What you will need: Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements) Accountable, reliable, and ability to work independently with good judgement Valid driver's license and auto insurance Effective verbal and written communication Excellent customer service skills About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Additional Job Information At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Retention and referral bonuses. Work with your friends Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities Salary Range USD $17.10 - $18.00 / Hour

Our Company All Ways Caring HomeCare Who we are looking for: The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. Seeking a self-motivated professional with prior scheduling and management or supervisory experience An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships An experienced communicator and problem solver who is well-organized What you will receive: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Flexible work schedules close to home Retention and referral bonuses Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities External Job Description What you will do: Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes. Responsibilities include, but not limited to: Oversee quality care and overall client satisfaction Supervise and provide guidance to the Caregivers who provide direct care to the clients served Manage employee scheduling, identify problem situations, and implement proactive solutions Maintain strong and positive relationships with referral partners, payor sources, and clients Ensure proper documentation and record-keeping Conduct periodic home visits and safety checks Qualifications What you will need: Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements) Accountable, reliable, and ability to work independently with good judgement Valid driver's license and auto insurance Effective verbal and written communication Excellent customer service skills About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Additional Job Information At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Retention and referral bonuses. Work with your friends Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities Salary Range USD $17.10 - $18.00 / Hour

DEPARTMENT: Customer Service JOB TYPE: Full-Time REPORTS TO: Operations Manager SUMMARY: Founded in 2014, Zywie Healthcare is a cardiac monitoring company. We record and transmit patients' EKGs through holter monitor, event monitor, & mobile cardiac telemetry monitors. We are a trendsetter in the industry by putting doctors' offices and hospitals in complete control of their cardiac monitoring. As an organization on the cutting-edge of medical science, we plan to expand beyond the confines of a cardiac device company to become the gold standard for patient care. We want you to help us make this a reality. We currently have an opening for a Customer Service Manager in our Johns Creek office. The CSM is responsible for the supervision of both of the internal and external customer service representatives, along with reporting, staffing, and oversight of the day-to-day functions of the department. DUTIES AND RESPONSIBILITIES: Supervise, train, and mentor customer service representatives. Conduct performance evaluations and provide constructive feedback. Foster a positive and collaborative team environment. Manage daily operations of the customer service department, including staffing, scheduling, and resource allocation. Monitor and analyze key performance indicators (KPIs) to ensure service standards are met. Address and resolve escalated customer issues and complaints in a timely and professional manner. Develop and implement customer service policies, procedures, and best practices. Identify areas for process improvement and lead initiatives to enhance efficiency and service quality. Collaborate with other departments to ensure a seamless customer experience across all touchpoints. Drive efforts to improve customer satisfaction and loyalty. Gather and analyze customer feedback to inform service enhancements. Ensure consistent application of company standards in all customer interactions. Prepare regular reports on department performance, including metrics related to customer satisfaction, response times, and resolution rates. Use data-driven insights to make informed decisions and recommend improvements. Develop and deliver training programs to enhance team skills and knowledge. Stay updated on industry trends and best practices to ensure the team is equipped with the latest tools and techniques QUALIFICATIONS: Bachelor's degree in business administration, Management, or a related field (or equivalent work experience). Proven experience in a customer service management role, with a track record of leading high-performing teams. Strong understanding of customer service principles, practices, and technologies. Excellent communication, interpersonal, and problem-solving skills. Ability to analyze data, identify trends, and make strategic recommendations. Proficiency in customer service software and CRM systems. Ability to work under pressure and manage multiple priorities in a fast-paced environment. COMPETENCIES: Leadership & Team Development The ability to effectively supervise, mentor, and develop customer service representatives while fostering a collaborative team environment. This includes conducting performance evaluations, providing constructive feedback, and creating training programs that enhance team capabilities and knowledge retention. Operational Excellence & Process Management Expertise in managing daily departmental operations including staffing, scheduling, resource allocation, and workflow optimization. This competency involves monitoring KPIs, identifying process improvement opportunities, and implementing best practices to enhance efficiency and service quality. Customer Relationship Management & Problem Resolution Advanced skills in handling escalated customer issues, developing customer service policies, and ensuring consistent application of company standards. This includes the ability to resolve complex problems professionally while driving improvements in customer satisfaction and loyalty. Data Analysis & Strategic Decision Making Proficiency in analyzing customer feedback, performance metrics, and service data to make informed strategic recommendations. This involves preparing comprehensive reports on department performance and using data-driven insights to guide operational improvements. Cross-Functional Collaboration & Communication Strong interpersonal and communication skills necessary for collaborating with other departments to ensure seamless customer experiences. This includes the ability to work effectively across organizational touchpoints and maintain clear communication channels at all levels. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Primarily sedentary office work with extended computer use Regular standing and walking for team meetings and floor supervision Occasional lifting of office materials (up to 25 lbs) Visual acuity required for data analysis and report review Manual dexterity needed for computer operation and documentation Benefits: Health Insurance PTO and Holidays 401(K) Life Insurance AD & D Insurance The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Zywie is an Equal Opportunity Employer. Zywie does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Description: Oversees the operations and financial performance of their designated Resurgens Rehabilitation facility. Is responsible for ensuring that quality treatment and excellent customer service is provided by the physical therapists, occupational therapists, athletic trainers, and physical therapist assistants employed at their respective facility. ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned) CLINICIAN: Serve as a clinician and complete the responsibilities required of their respective clinical job description MANAGERIAL: Responsible for ensuring that all regulatory standards are adhered to within their respective clinic. Supervise, coach, and counsel rehabilitation staff, including feedback to employees to compliment or address behaviors, regular one-on-ones, and annual performance evaluations Monitor clinic staffing levels and make staffing changes as indicated by patient census and concerns of the local physicians Recruit, interview and hire staff members, with guidance from Director as required Facilitate a positive and cooperative work environment amongst the rehab employees Schedule and facilitate departmental staff meetings and participate in interdepartmental meetings Oversee the inventory and ordering of supplies, including appropriate coding and submission of clinic invoices to accounts payable Address and educate staff regarding patient perceptions of care, compliments, and complaints Coordinates rehab updates and maintain positive relationships with Physicians, Regional Director, Site Manager, MRI, and other site-specific managers. · Ensures a safe and secure workplace complying with all Resurgens safety policies and OSHA regulations, i.e., annual fire drill, employee education, security updates, etc; ADMINISTRATIVE: Assess financial data for the clinic and make appropriate clinic adjustments that demonstrate fiscal responsibility, with assistance of Director as required Oversees daily payment and petty cash balance activities, ensuring integrity of processes Actively work with Rehab PAR to ensure optimal clinic reimbursement Maintains internal controls and monitors the facilities revenue cycle process for the successful revenue achievement. · Performs annual chart audits (per QA Committee instructions) and reviews errors with clinicians regarding coding and documentation deficiency reports; NON-ESSENTIAL DUTIES AND RESPONSIBILITIES Coordinate and schedule contract therapists to cover for professional staff, if asked by Director Provide new Rehab Clinician orientation and training -site specific policies and introductions to Physicians Coordinate the development, blocking and/or modifying of clinician templates SUPERVISORY RESPONSIBILITIES Directly supervises 3 - 15+ employees in the rehabilitation location. Number will vary depending on size of location. Carries out supervisory responsibilities in accordance with Resurgens's policies and all applicable laws. QUALIFICATIONS EDUCATION AND EXPERIENCE Degree from an appropriately accredited Physical Therapy, Occupational Therapy, or Athletic Training program Active Georgia, and/or National licensure in specified discipline (Athletic Trainer, Physical or Occupational Therapist) permitting them to work in this state Minimum of 3 years experience as a rehabilitation provider preferred SKILLS/ABILITIES · Knowledge of budgeting principles and interpretation of financial data · Basic working knowledge of Windows, Internet Explorer, Microsoft Excel, Word, and Outlook · Effective verbal and written communication skills · Ability to make independent decisions after gathering information from available sources · Ability to deal with conflict constructively and seek resolution with those involved PHYSICAL DEMANDS While performing the duties of this job, employee is regularly required to utilize standard office equipment including computers, keyboards, fax machines, copiers, printers, telephones, etc. While performing the duties of this job, employee is regularly required to sit, stand for extended periods, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. The physical requirements of this position generally require a medium physical demand level, but due to outpatient healthcare setting may involve patient transfers, with team lifting up to 100+ pounds. Ability to occasionally lift up to 50 pounds, with frequent lifting and or carrying objects weighing up to 25 pounds, and constant lifting of negligible to 10-pound objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position. Employee must have the means to attend training and or meeting sessions at offsite locations. WORK ENVIRONMENT While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate. PRIVACY & SECURITY AWARENESS While performing the duties of this job, it is imperative that the employee remain aware of Resurgens policies, Information Security policies, standards, guidelines and procedures for minimizing threats and ensuring protection of PHI. The success of HIPAA policies and procedures is dependent upon the awareness and buy-in of everyone involved in daily healthcare operations, including reporting incidents to their supervisor or directly to the HIPPA leadership. Requirements:

Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated soil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets. Every day our teams across the country take a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills. We value our employees as our most important asset, and this is reflected in many areas across our company including recently being named a 2024 Most Loved Workplace . We are committed to creating a positive work culture that fosters growth and development while ensuring the health and safety of our employees Job Description Put your great attention to detail to work as a Client Relations Manager with a growing leader in environmental and regulated waste management solutions! Working as part of a dedicated team of customer experience, sales, and compliance professionals, you'll take ownership by working internally to coordinate their waste disposal needs in accordance with their service agreements. You'll serve as part of the customer experience team providing support to Clients, internal Operations, Finance, Logistics and field staff to ensure a high level of customer satisfaction. Primary Responsibilities (Essential Functions): The main duties and responsibilities. * Management of one or more Customer Service teams, including Customer Service Representatives, Leads, and/or Supervisors. * Hiring, training, and mentoring Customer Service team including incorporation of strategy, efficiency, and effectiveness into daily job performance. * Conduct Customer Service team's performance management and career development by utilizing appropriate tools and talent management systems. * Internally support and monitor Customer Service team to ensure Key Performance Indicators (KPI's) are met/exceeded. * High level of participation/leadership in process and quality improvement activities. * Provide solutions to executive management on ways to increase efficiencies and the effectiveness of servicing customers' needs. * Regular contact with all levels of interdepartmental personnel, including billing, collections, sales, drivers, transportation facilities, and information services. * Collaborate with internal business partners at all levels to ensure correct services and/or products are delivered in a timely manner. * Utilize a high level of Customer Service acumen acquired through substantial gained experience to solve problems and remove barriers for their Customer Service team(s). * Responsible for solutioning, managing, and identifying customers' needs while responding to a high volume of customer and internal communication and navigating multiple systems. * Point of escalation for Customer Service team, conducting research and work cross functionally to resolve or escalate problems. * Developing and expand client relationships within their assigned geographies by proposing solutions to meet client objectives. * Attend client meetings pertaining to Customer Service-related functions to ensure objectives are met and/or escalated for completion and client satisfaction. * Assist with preparing client reports that pertain to Customer Service-related functions. * Perform other reasonably related tasks as assigned by management. Qualifications Education, Experience and Skills: * Bachelor's degree coupled with a minimum of 5 years of work experience in a supervisory Customer Service role/managerial role OR High school diploma/GED coupled with a minimum of 8 years years of work experience in a supervisory Customer Service role/managerial role. * High level of Customer Service acumen and business acumen. * Self-directed, with the ability to work on multiple projects with competing priorities and deadlines. * Proficiency in Microsoft Office software (Excel, Word, PowerPoint, and Outlook). * Experience using a CRM system or web-based programs, proprietary online applications; preferably Salesforce. * Excellent verbal and written communication skills; ability to maintain a high level of accuracy in details; and strong phone contact handling skills and active listening. * Ability to manage several tasks simultaneously and meet deadlines. Additional Information Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you have a difficulty applying for any job posted on Harsco Clean Earth's website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free ************** and leave your name, phone number, city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. This line is dedicated to disability applications only. No other inquiries will receive a response.

About the role The Customer Experience Manager is a role aligned to the US Inside Sales organization and covers our global accounts for business conducted in North America, which manages and delivers product and supply chain engagements for our podium level customers. This role is accountable for ensuring customer engagement and satisfaction and is responsible for overseeing customer engagement and adhering to contract commitments to ensure customer satisfaction for a positive resolution and commercials. This role has the oversight and ownership of the overall customer experience within GTS. Assigned to the company's leading podium accounts, the Customer Experience Manager leads the Technology Sourcing engagement and is accountable for the provision of complex technology sourcing services across all product lines. This role is responsible for service level agreement (SLA) compliance and manages this in accordance with the specific customer contract requirements. This role is accountable for escalation management, resolving customer issues, ensuring SLAs are met, service and operational reviews, and management input into contractual change control process. A key part of the role is managing and liaising with customers regularly, as well as the multiple stakeholders across the business. What you'll be doing * Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values. * Embrace and support Computacenter's mission and core values. * Designs & implements contract-specific governance structures. * Responsible for oversight of the sales operations lifecycle including quality and accuracy of quoting, contract compliance, purchasing, procurement, invoicing, order fulfillment tracking, delivery, and collections. * Develops and maintains a partnership-based relationship with the resulting stakeholders on the customer side, as well as ISPs and compliance with regular interaction management of complex supply networks. * Understands the customer and their business, the relevant customer processes, their organization, and product portfolio as well as their goals and values. * Actively manages customer satisfaction, by monitoring KPIs for the proactive management of the contractually owed performance towards the customer, partner, and ISP. * Monitors SLAs to ensure they are met or exceeded. * Ensures that the agreed reporting system is set up and delivered to the relevant stakeholders. * Liaises with colleagues to ensure best practice and continual improvement in delivery of service to the business. * Is responsible for the adoption of Computacenter best practice and product related service offerings to ensure consistency of service. * Establishes productive internal relationships and networks with Computacenter teams and at Senior Management level to build and maintain strong customer relationships. * Initiates or actively participates in change management. * Occasional national or international travel to attend client sites or company training or meetings. What you have * Legally eligible to work in the United States. * Bachelor's degree in business administration, Business Information Systems, Marketing, or other technology degree preferred. * 7+ years of experience in sales operations or administration. * Must have a high-level understanding of Computacenter products and services. * Solid understanding of the IT market, OEM's, vendors, and suppliers. * Experience in negotiating with customers and suppliers. * Able to travel for business nationally or internationally as required. * Successful track record of developing, managing, and maintaining customer relationships. * Experience using Saleforce.com or similar CRM tools is a plus. * Strong interactive skills who can demonstrate the ability to build and develop cross functional relationships at all levels. * Aware of the need to adapt personal style and approach to meet customer needs. * Ability to deal with ambiguity and build effective customer relationships. * Participate in collaborative forums across all functions within the organization to create the foundation for achieving strategic goals. * Skilled user of Microsoft applications: Word, Excel, PowerPoint, Outlook & other reporting tools * Strong written, verbal, and presentation skills What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.

Job DescriptionDescription: At First Choice Coffee Services, we're on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms. We're currently seeking a Customer Service Supervisor to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we'd love to hear from you. Why Join Us? Be part of a trusted, established company Enjoy a supportive, team-oriented work culture Take pride in helping businesses stay fueled and focused Bring your drive, reliability, and commitment to excellence-and let's brew success together! What you'll be doing - The Role: The Customer Service Supervisor is responsible for overseeing the day-to-day operations of the customer service team, ensuring that high quality support is provided to customers and that team members meet performance expectations. This role serves as a key point of contact between the customer service team and management, addressing escalated issues and fostering a positive and productive team environment. ESSENTIAL DUTIES/RESPONSIBILITIES Team Supervisor: Support customer service representatives, providing guidance and assistance as needed. Facilitate training and onboarding for new customer service representatives. Provide ongoing training in operating procedures including lock out/tag out. Monitor team performance Customer service Operations: Respond promptly to customer orders and inquiries via phone, email, and other communication channels Relays all customers concerns and requests related to products, services, and equipment to the appropriate Daiohs team members, in a timely fashion. Generates daily manifests for Route Drivers and Service Technicians using the Company's specialized computer software. Checks in Route Drivers at the end of the workday and reconciles all customer funds received during deliveries. Dispatches Service Technicians to respond to repair calls and coordinates service installations. Communicates sales leads to appropriate branch personnel. Develops and demonstrates thorough knowledge of the Company's products, services, and pricing structure. Solicits sales from customers during promotions. Complies with all Daiohs policies, including but not limited to those contained in the Company's Employee Handbook. Accounting Responsibilities: Support the collections process by contacting customers about overdue balances and coordinating payment arrangements. Maintain accounts receivable over sixty (60) days and attrition at five (5) percent or less. Processes payments to customer accounts accurately and timely. Provides backup support with daily sales reports, bank accounts, and month-end processes in supervisor's absence. Keeps records of customer interactions, processes customer accounts, and files documents. Collaborates with the accounting team to prepare routine reports and maintain compliance with financial policies. Other duties and responsibilities as assigned. What's in it for me? - The Benefits 401(k) and company matching Medical, Dental and Vision Insurance Employee Assistance Program Flexible Spending Account Life insurance Paid vacation and sick time 9 paid holidays Requirements: What you'll bring - The Person: High school diploma or equivalent. Excellent verbal and written communication skills. Strong interpersonal skills. Strong computer skills. Excellent customer service skills. Strong analytical and analyzing skills. Supervision of office tasks Daiohs USA is committed to providing all applicants and employees equal employment opportunities when it comes to hiring, job assignments, compensation, benefits, training, and all other work-related matters. Personnel decisions at Daiohs are made without considering someone's legally protected characteristics, such as their race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, genetic information or characteristics, diagnosis or history of cancer, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

Must have full time availability and open availability from 6:30a-8p, Monday thru Sunday. Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount

At First Choice Coffee Services, we're on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms. We're currently seeking a Customer Service Supervisor to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we'd love to hear from you. Why Join Us? Be part of a trusted, established company Enjoy a supportive, team-oriented work culture Take pride in helping businesses stay fueled and focused Bring your drive, reliability, and commitment to excellence-and let's brew success together! What you'll be doing - The Role: The Customer Service Supervisor is responsible for overseeing the day-to-day operations of the customer service team, ensuring that high quality support is provided to customers and that team members meet performance expectations. This role serves as a key point of contact between the customer service team and management, addressing escalated issues and fostering a positive and productive team environment. ESSENTIAL DUTIES/RESPONSIBILITIES Team Supervisor: Support customer service representatives, providing guidance and assistance as needed. Facilitate training and onboarding for new customer service representatives. Provide ongoing training in operating procedures including lock out/tag out. Monitor team performance Customer service Operations: Respond promptly to customer orders and inquiries via phone, email, and other communication channels Relays all customers concerns and requests related to products, services, and equipment to the appropriate Daiohs team members, in a timely fashion. Generates daily manifests for Route Drivers and Service Technicians using the Company's specialized computer software. Checks in Route Drivers at the end of the workday and reconciles all customer funds received during deliveries. Dispatches Service Technicians to respond to repair calls and coordinates service installations. Communicates sales leads to appropriate branch personnel. Develops and demonstrates thorough knowledge of the Company's products, services, and pricing structure. Solicits sales from customers during promotions. Complies with all Daiohs policies, including but not limited to those contained in the Company's Employee Handbook. Accounting Responsibilities: Support the collections process by contacting customers about overdue balances and coordinating payment arrangements. Maintain accounts receivable over sixty (60) days and attrition at five (5) percent or less. Processes payments to customer accounts accurately and timely. Provides backup support with daily sales reports, bank accounts, and month-end processes in supervisor's absence. Keeps records of customer interactions, processes customer accounts, and files documents. Collaborates with the accounting team to prepare routine reports and maintain compliance with financial policies. Other duties and responsibilities as assigned. What's in it for me? - The Benefits 401(k) and company matching Medical, Dental and Vision Insurance Employee Assistance Program Flexible Spending Account Life insurance Paid vacation and sick time 9 paid holidays Requirements What you'll bring - The Person: High school diploma or equivalent. Excellent verbal and written communication skills. Strong interpersonal skills. Strong computer skills. Excellent customer service skills. Strong analytical and analyzing skills. Supervision of office tasks Daiohs USA is committed to providing all applicants and employees equal employment opportunities when it comes to hiring, job assignments, compensation, benefits, training, and all other work-related matters. Personnel decisions at Daiohs are made without considering someone's legally protected characteristics, such as their race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, genetic information or characteristics, diagnosis or history of cancer, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. About TOCA Soccer: At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests - where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests. What makes a TOCA Teammate? We value an individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Why You'll love being apart of the TOCA Team: You'll have full access to our TOCA Treats, which includes (but is not limited to!): Competitive Pay and On-Demand Pay Part-Time, Flexibility Career Growth & Development Employee Assistance Program Active & Fit Membership Benefits Hub Discount Marketplace So many TOCA Perks we can't name all of them, but we'll try: 4 TOCA Training Sessions, 50% Off Classes, Free Pick/League Play, 1 Free Birthday Party, Food and Beverage Discount, and 2 Free Packages to share with your squad! Whew! Job Highlights: Job Title: Lead Experience Associate Location: Report To: General Manager Hours Required: Availability to work up to 30 hours weekly, including evenings, weekends, and holidays. Position Overview: Team Leader. Vibe Keeper. Guest Experience MVP. We're on the hunt for a high-energy leader who can lead a shift, hype the team, and keep our soccer center running smoother than a clean pass in the final third. As a Lead Experience Associate, you'll own the guest experience, guide your teammates, and bring big TOCA energy to everything you do. **owning the front desk- owns first and last impression** Your Game Plan: Own the Guest Experience (30%) Greet guests like they're VIPs (because they are!) Answer questions, solve problems, and spread good vibes (you lead the front desk experience!) Handle feedback with care and confidence Coach & Champion Your Team (25%) Run the shift like a mini-manager Delegate tasks, coach teammates, and bring the hype Train new comers and level-up current teammates Operations Expert (20%) Keep the center clean, stocked, and flowin' Handle check-ins, reservations, and event logistics Crush your open/close checklist daily Work concessions as needed (locations with food and beverage) Problem Solving (10%) Fix guest issues fast and with finesse Know when to escalate, and come with solutions Communication (10%) Share updates, feedback, and squad goals Keep leadership and teammates in sync Admin But Make it Snappy (5%) Handle waivers, payments, and light reporting TOCA Culture (100!%) Model our service commitment standards by being professional, welcoming, aware, outgoing and proud. Partner with leadership to create and maintain a unified culture as well as a high level of engagement throughout the center. What You Bring: Leadership experience or natural “take charge” energy A passion for people + a cool head under pressure Tech confidence (Google Suite, scheduling tools, etc.) Flexibility to work nights/weekends (that's our peak time!) Ability to lift 30+ lbs and be on your feet for long shifts Food handlers card for our centers that require them #twentry #twmanager

Store - ATL-JOHN'S CREEK, GADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit **************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Basic Function: To preserve and maintain the physical facilities and grounds within the community so they are safe and aesthetically appealing to residents and prospective residents. Assists in all aspects of the community's maintenance, including grounds, custodial, preventive, corrective, deferred and emergency maintenance. Assists Community Manager in performing his or her duties. Principle Responsibilities: The activities listed below are not all inclusive; however, they are indicative of the type of activities normally performed by the Service Supervisor. Other duties may be assigned. Essential Functions: Provides service to residents in a prompt and professional manner. Establishes daily work schedules for maintenance staff. Follows-up on work assignments for efficient, thorough completion. Establishes emergency maintenance on-call schedule, posts and distributes emergency telephone numbers. Makes regular inspections of the community. Notifies management of maintenance problems and recommended solutions. Assists in the preparation of all maintenance-related records. Meets with Community Manager daily to report on status of all scheduled work. Assists with move-in and move-out procedures. Maintains updated preventive maintenance information (e.g., location of extra parts for appliances, equipment serial numbers, and service telephone numbers). Keeps workshop or utility room clean, orderly and safe. Utilizes a preventive maintenance program to minimize cost of maintenance and down time of equipment and maintains an adequate inventory of all parts, tools and equipment. Obtains competitive pricing on purchases, maintains control through purchase orders, and oversees contract labor. Responsible for interior painting of buildings and amenities. Approves: Expenditures within the guidelines of the approved budget. Routine service and repair to apartments or common areas. Develops, Reviews, and/or Submits to Community Manager for Review and Approval: Expenditures in excess of the approved budget. Renovation dealing with structural changes to the community. Special projects. Expenditures for normal service and repairs in excess of the approved budget. Requirements Education, Training, and Experience: Fifth year college or university program certificate; or four years in a service position at an apartment community and/or training; or equivalent combination of education and experience. EPA certification - Universal Level; HVAC certification required. Abilities and Aptitudes: Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include Close vision and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Must be results orientated and self-starter. Organization skills and attention to detail are essential. Must be mechanically inclined. Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Specific Skills: Knowledge of bookkeeping, business math, accounting, management and marketing. Must be computer literate and be able to use office equipment, including typewriter and calculator. Knowledge of plumbing, heating, air conditioning, construction and electrical. Must be able to use all types of hand and power tools, freon recovery machinery, air conditioning gauges and vacuum pumps. Length of Training Curve: Three to six months. Output: Position is evaluated by ability to: Complete service orders in a timely fashion. Control maintenance costs. Supervise outside contractors and other maintenance personnel. Maintain positive relations with community residents and other Associates. Supervision: Position is supervised by the Community Manager who assesses and evaluates performance.