Customer service manager jobs in Atlanta, GA - 2,372 jobs
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Piedmont Healthcare 4.1
Customer service manager job in Stockbridge, GA
Responsibilities:
SIGN-ON BONUS UP TO $10,000 AVAILABLE
RESPONSIBLE FOR: Performing patient assessments, general respiratory care procedures and protocols, critical care procedures in adult care areas, blood gas analysis, maintenance and management of all equipment and patient education.
Qualifications:
MINIMUM EDUCATION REQUIRED:
Associate's Degree in Respiratory Therapy Sciences
MINIMUM EXPERIENCE REQUIRED:
Previous Working Experience in Respiratory care, or successful completion of department specific orientation including skills validation of competencies for the duties and responsibilities of this level.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
Registered by the National Board for Respiratory Care and Licensed by the State of Georgia under the Composite State Board of Medical Examiners.
ADDITIONAL QUALIFICATIONS:
Current certifications in BCLS, ACLS. Must be actively practicing and maintaining all required competencies.
Business Unit : Company Name: Piedmont Henry Hospital
$35k-46k yearly est. Auto-Apply 5d ago
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Medtronic District Manager
Inizio Engage
Customer service manager job in Atlanta, GA
Inizio Engage has a long-standing partnership with Medtronic to support an expanding portfolio of diabetes solutions in primary care.
We are seeking a high-impact District Manager to lead and develop a team of Diabetes Sales Representatives responsible for driving education, market development, and field execution. The ideal candidate is an experienced people leader who excels in coaching, strategic planning, and fostering a high-performance culture. This role is critical to advancing utilization of Medtronic Smart MDI (Multiple Daily Injections) solution, which integrates a smart insulin pen, continuous glucose monitor (CGM), and smartphone app to deliver personalized, data-driven dosing insights.
This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.
What's in it for you?
Competitive compensation
Excellent Benefits - accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions
Employee discounts & exclusive promotions
Recognition programs, contests, and company-wide awards
Exceptional, collaborative culture
Best Places to Work in BioPharma (2022, 2023, & 2024)
Certified Great Place to Work (2022, 2023, 2025)
What will you be doing?
Ensure the assigned geography meets or exceeds all sales targets and goals
Recruit, hire, onboard, and coach a high-performing district team
Create and execute regional strategy and short-term tactical plans to achieve business goals
Conduct consistent and frequent performance management, including field coaching and development conversations
Work regularly in the field with representatives to strengthen selling skills, clinical knowledge, and technical competency required for Smart MDI success
Monitor business analytics (sales trends, activity, market share) to optimize resource utilization and identify opportunities for expansion
Set a positive tone and high standard for culture, work ethic, accountability, and business ethics
Assess competitive threats and share best practices, field insights, and learnings across the region
Assist in developing business plans, employee development plans, and required reporting
Organize and participate in representative training, conferences, and regional meetings
Drive call plan adherence and execution across the district
Communicate routinely with Inizio Engage leadership
Maintain full compliance with all Inizio and Medtronic policies, procedures, and ethics standards
What do you need for this position?
Bachelor's degree in business, science, or related field, or equivalent work experience
At least 3 years of sales management experience in Pharmaceutical, Biotechnology, or Healthcare industries
Proven ability to develop, motivate, and lead teams through change while delivering on objectives
Strong ability to influence team member activities and guide strategic decision-making
Experience with CSO field management strongly preferred
Demonstrated ability to recruit, retain, and develop top talent
Deep understanding of the pharmaceutical, medical device, or healthcare markets
Strong business planning, analytical, and communication skills
Ability to travel including overnights
About Inizio Engage
Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.
To learn more about Inizio Engage, visit us at: **********************
We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.
Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records.
Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.
$75k-123k yearly est. Auto-Apply 1d ago
Career Day in Gainesville, GA!
Community Choice Financial Family of Brands 4.4
Customer service manager job in Gainesville, GA
Your Opportunity:
Join us for Career Day in Gainesville, GA! Thursday, January 8th
9:00AM-6:00PM
TitleMax
537 Shallowford RoadSWGainesville, Georgia 30504**************
Join a company that fuels your drive with real opportunities for professional and financial growth.
Community Choice Financial Family of Brands (“CCF”) is currently looking for ambitious achievers and experienced leaders to join our team and help people in your community access the financial solutions they need-right when they need it most.
Explore your potential with a company that values what you bring to the table.
We invite you to meet 1-on-1 with a hiring manager and learn more about career opportunities as a member of our Store Operations team, the front line of our business that strives to provide the best customerservice and overall experience in the industry. Visit ************************************** to apply.
What We Offer:
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to accurately enter data.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Experience in check cashing, document verification, and/or money order processing.
Prior cash handling, cash drawer/vault management experience.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
CustomerService - Greet and connect with customers to cultivate lasting relationships that drive repeat business and brand loyalty. Help them gain access to our suite of financial solutions while setting an unmatched experience.
Accurately Process Financial Transactions - Review, validate, and process customer transactions, like check cashing, money transfers, and loans/pawns, with accuracy and integrity.
Maximize Customer Success - Educate customers about their transaction and offer personalized financial services that fit their lifestyle. Assist in customer account management, collections, and accepting customer payments.
Thrive in the Community - Participate in in-store and community events and external marketing.
Maintain Your Store - Help maintain appearance and cleanliness of your location to enhance the customer experience.
Keep It Safe and Compliant - Participate in ongoing training, uphold Company policies and procedures, and keep up with office security protocols, including management of a cash drawer, to foster a safe work environment.
*See specific job listings for more details on essential functions by position.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process.
Read the AI Use Consent and Acknowledgement for more information.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$32k-45k yearly est. Auto-Apply 5d ago
Milner, GA - Company
Grammer Logistics
Customer service manager job in Griffin, GA
1 year Tanker experience required
Grammer Logistics runs a diverse fleet with many commodities that are used in everyday life! Sulfuric Acid, Ammonia, Propane / Butane, Natural Gas Condensate, Acetic Acid, Nitric Acid, and several others. These commodities are used across the US for various needs such as fuel, fertilizers, additives in pigments, detergents, and dyes, used in agricultural industries to control weeds and create herbicides, used in canning, textiles, and even purification of water supplies.
Grammer Logistics is currently seeking CDL Class A drivers to haul our diverse freight! Drivers for Grammer enjoy consistent home time (generally home weekly or more depending on location). Isn't it time you found a carrier worth retiring from? Grammer IS that carrier!
Call us today to discuss your future with Grammer Logistics at !
Job Description:
Are you a professional driver looking to advance your career? Take the wheel at Grammer Logistics, a leader in bulk transportation! Enjoy competitive pay, ongoing safety training, and a company that puts you first. Drive with pride and confidence, knowing you're part of a team that values safety, innovation, and exceptional customerservice. Job Specifics:
Specific Commodity: NGL / LP / LNG - Propane
Experience: 407 Hazmat chemical experience
Component Required: Hydraulic Cooler NGL Freight
TWIC: Required (must have prior to onboarding)
TX / LA LPG: Not RequiredHiring Criteria:
2 Years CDL Experience
1 year Tanker experience required
Grammer Logistics is a company that believes in truck drivers. Founded in 1977, Grammer has grown steadily by being an Elite Fleet that understands and supports professional truck drivers. Our vision is to be the most trusted team of experts in Specialized Bulk Tank Transport, delivering safe, dependable service every time. We are passionate champions of a strong safety culture for our team and the industry, driven by service, dependability, and expertise.
Call us for details at or apply online below!
$35k-71k yearly est. 4d ago
Customer Service Manager
Group Bayport
Customer service manager job in Suwanee, GA
Group Bayport is a rapidly growing global e-Commerce, B2B2C, B2B and B2C organization and an industry leader in print technology, operating in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands -- Banner Buzz, Covers & All, Vivyx Printing, Circle One, Giant Media, PatioHQ and Neon Earth P. From full suites of trade show and small business marketing solutions to sophisticated outdoor living covers, signages and shades to eclectic personal accents and home decor, we help our customers, clients, and partners to make a personalized statement through customization.
For more about Group Bayport, please visit: **********************************
LinkedIn: ********************************************************
Role Summary
This is a Head-level opportunity responsible for leading the CustomerService team based in Atlanta, U.S. The Manager will oversee day-to-day service operations, manage direct team members, and serve as a liaison to international customer support teams located in the U.S. and Manila. The Manager will ensure delivery of outstanding customer experiences and key operational metrics, partnering cross-functionally with Sales, Designers, Production, Technology, and Group Bayport's global business units.
In addition to oversight of customerservice functions, the Manager will also have administrative responsibilities including but not limited to collaboration on recruiting and onboarding U.S.-based CustomerService Sales, Service, and Design Advisors and will be responsible for overseeing payroll management and compliance for the service team.
Job Responsibilities
Lead, develop, and coach the Atlanta-based CustomerService team, directly managing team members and supporting their career growth.
Build and maintain strong working relationships with international customerservice teams in the U.S., India, and Manila, ensuring consistent service standards and knowledge sharing.
Manage U.S.-based Designers for Service, Support, and Pre-Order Queries.
Drive inside sales initiatives by coaching the team to identify and capitalize on sales opportunities during customer interactions, enhancing customer engagement and revenue generation.
Oversee payroll processes for assigned teams, ensuring accurate and timely records in compliance with company policies.
Oversee day-to-day operations of customer support channels (phone, chat, email), setting and monitoring performance targets for AHT, C-SAT, FRT, Occupancy, and Quality.
Drive continuous improvement initiatives to reduce missed calls/chats and improve customer satisfaction KPIs.
Partner with cross-functional departments to elevate service experience and provide feedback for product or process enhancements.
Monitor team attendance, attrition, and service-related metrics, preparing and presenting weekly/monthly reports to leadership.
Ensure adherence to agreed-upon SLAs and RRR (Return, Reship, Refund) metrics for all customer touchpoints.
Manage complex escalations and resolve customer issues, acting as the final point of escalation when required.
Job Requirements
Bachelor's Degree or equivalent in Business, Communications, Marketing, or related field.
5-10 years of team management experience in U.S.-based CustomerService Sales and Support Roles.
Proven track record leading teams in the U.S. and collaborating with international teams globally.
Demonstrated experience in inside sales, with a focus on driving customer engagement and sales outcomes through service interactions.
Coordination across time zones as required.
Behavioral Skills
Excellent verbal and written communication skills.
Strong organization and time management skills.
Demonstrated leadership, coaching, and conflict resolution abilities.
Ability to analyze complex issues and recommend process improvements.
Strategic planning and project management skills.
Commitment to high-quality customer experiences.
Technical Skills
Strong experience managingservice operations via CRM, chat, and phone systems.
Oversee payroll management and staff rostering experience.
Expertise in tracking and improving CSAT, SLA, AHT, FRT, occupancy, and quality metrics.
Familiarity with onboarding creative/design team members preferred.
Proficient in MS Office, CRM software like Salesforce, web browsers. Preferred experience in Ecommerce.
Key Responsibility Areas (KRA) & KPIs
Call Handling Efficiency (AHT) - Maintain balanced Average Handle Time, ensuring customer issues are resolved efficiently without compromising quality.
Customer Satisfaction (CSAT) - Drive CSAT improvement through empathetic, accurate, and timely service, using survey insights for corrective actions.
First Response Time (FRT) - Ensure timely responses to all customer inquiries, adhering to SLA benchmarks.
Service Team Occupancy & Utilization - Optimize workload distribution and productivity while maintaining employee well-being.
Quality Score (Interactions/Audits) - Conduct regular audits of calls/emails/chats, achieve quality benchmarks, and provide coaching for improvement.
Refund, Reship & Review (RRR) Rate - Track and reduce RRR by addressing root causes, coordinating with teams, and minimizing cost impact.
SLA Adherence & Optimization - Ensure strict compliance with SLAs, continuously monitor performance, and implement process optimizations.
Team Attendance & Workforce Reliability - Ensure consistent attendance, adherence to shifts, and minimize unplanned absenteeism.
Payroll Accuracy & Compliance - Oversee payroll inputs for 100% accuracy, ensure compliance with statutory requirements, and resolve discrepancies.
Attrition Management - Monitor attrition trends, implement retention strategies, and conduct exit analysis for improvements.
Group Bayport is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
$32k-58k yearly est. 2d ago
HVAC Service Manager
Just Construction Recruitment
Customer service manager job in Atlanta, GA
Our client is a long-established and highly respected commercial HVAC service and construction provider operating across a major metropolitan market. With a strong reputation for technical excellence, customerservice, and operational integrity, they support a diverse commercial and industrial client base through planned maintenance, reactive service, and renovation work.
The business is known for investing heavily in its people, systems, and culture. Their service division is already profitable and well-structured, with experienced technicians and leadership in place. The next phase of growth requires a senior operational leader who can elevate performance, scalability, and consistency across the entire service operation.
About the role:
The successful candidate will provide strategic direction and operational oversight across planned maintenance, time & material service, and quoted repairs. They will lead and develop supervisors, account managers, dispatch, estimating, and field teams while working closely with senior leadership to align service operations with wider business objectives.
Key Responsibilities:
Lead, coach, and develop the full service organisation, including field supervision, account management, dispatch, and estimating
Own full P&L responsibility for the service department, including maintenance agreements, T&M service, and quoted work
Drive growth in recurring service agreement revenue and overall departmental profitability
Implement and enforce systems, KPIs, and operating standards to deliver consistent, high-quality customer outcomes
Improve processes across scheduling, dispatch, estimating, contracts, and customer follow-up
Partner with HR to attract, develop, and retain high-performing technicians and support staff
Actively contribute to senior leadership discussions and strategic decision-making
Conduct performance reviews and lead ongoing training and professional development initiatives
About the candidate:
Our client is seeking a senior-level commercial HVAC service leader who has already demonstrated the ability to run, grow, and optimise a high-performing service operation. This role is designed for an individual ready to step into a true leadership position with full operational and financial accountability.
Proven leader of a commercial or industrial HVAC service department, with experience overseeing multi-disciplinary teams across field operations, dispatch, estimating, and account management
Demonstrated success managing full P&L responsibility, including maintenance agreements, time & material service, and quoted repair work
Strong background scaling service operations while improving profitability, efficiency, and customer satisfaction
Deep technical knowledge across commercial HVAC systems, including chillers, boilers, VRF, large air handlers, BAS/controls, rooftop units, and hydronic systems
Track record of implementing and leveraging enterprise servicemanagement software and KPI-driven performance frameworks
Results-oriented and analytically minded, regularly tracking metrics such as technician utilisation, average ticket value, close rate, and margin
Experienced people leader with a servant-leadership approach, focused on coaching, accountability, and long-term team development
Ideally brings 7-15+ years of commercial/industrial HVAC experience, including at least 5 years in a ServiceManager, Operations Manager, or equivalent senior role
$48k-81k yearly est. 3d ago
General Manager: Auto Collision Center Growth & Ops
Classic Collision Corporate Services LLC 4.2
Customer service manager job in Atlanta, GA
Classic Collision - Buckhead Repair Center 2980 Piedmont Rd NE Atlanta, GA 30305, USA
Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
Please come and join our team!
Why Choose Classic Collision?
Supportive Team Culture
Company match 401K
Paid Time Off - 6 Paid Holiday
Rewarding Work
The General Manager is responsible for the overall operations and financial results of their assigned store including but not limited to operations, internal and external development, business relationships, and profitability. The General Manager is expected to mentor to all direct reports while leading the team effectively and efficiently.
Actively lead center level performance through key metrics, quality, individual skill levels and culture
Communicate and manage the change process
Stay abreast of current vehicle repair procedures and technologies
Manage and hold all staff accountable for shop performance through Recipe Book execution.
Ensure customer satisfaction by coaching staff and resolve customer concerns as required
Recruit, interview and hire new staff as required
Train new hires regarding company policy and procedures
Promote, develop and act as a liaison with area insurance contacts and other referral points
Contact all claims managers and dealer accounts every month
Participate in external marketing and team building activities as requested
Other duties may be assigned as necessary
Skills/Requirements
Minimum of five years collision repair / auto body management experience REQUIRED
Proven leadership and track record of employee development
Ability to read and understand financial P&L statements required
Ability to travel up to 25%
Must have valid a driver's license and be eligible for insurance coverage
Working knowledge of CCC One estimating platform and management system
Advanced skills in Microsoft Office, including Word, Excel, Outlook and PPT.
Ability to read and interpret documents such as repair procedures, safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
Note Critical features of this position are described under the heading. They may be subject to change at any time due to reasonable accommodations or managements' rights to reassign duties and responsibilities of this job at any time.
Physical Demands & Work Environment
Frequently required to stand
Frequently required to walk
Occasionally required to sit
Frequently required to use hands and fingers
Frequently required climb, balance, bend, stoop, kneel or crawl
Continually required to talk or hear
Continually required to lift/push weights up to 50 pounds
Integrity -Respect, and accountability at every level and in every interaction
CustomerService -Provide the highest level of customerservice while building customer satisfaction and retention
Innovation -Develops and displays innovative approaches and ideas to our business
Teamwork -Contributes to building a positive team spirit. Supports everyone's efforts to succeed
Physical / Environmental
While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Classic Collision is an Equal Opportunity Employer
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex, including pregnancy, sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail recruiting@classiccollision or call ************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
#J-18808-Ljbffr
$44k-69k yearly est. 5d ago
Environmental Services Operations Manager - 2nd Shift - Northeast George Health System
Aramark 4.3
Customer service manager job in Gainesville, GA
$2,500 SIGN-ON BONUS
Aramark Healthcare+ is seeking an Environmental Services Operations Manager- 2nd shift to join their team at Northeast Georgia Healthcare System in Gainesville, GA. The Environmental Services Operations Manager - 2nd shift is responsible for developing and executing facilitysolutions to ensure all health and safety standards are met. The Environmental Services Operations Manager - 2nd shift is responsible for servicing and/or maintaining a physical location or site to client specifications, leads the operations of facility accounts by ensuring areas of responsibility meet objectives and client expectations.
Job Responsibilities
Leadership
? Overall ownership and accountability of operational management and financial performance of the unit
? Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved
? Reward and recognize employees
? Identify and engage top talent and develop team members to their fullest potential within the organization
? Plan and lead team management meetings
? Ensure safety and sanitation standards in all operations.
Client Relationship
? Establish and maintain effective client and customer rapport for a mutually beneficial business relationship
? Identify client needs and communicate operational progress
? Deliver and model WEST as the foundation for delivering excellent customerservice
? Facilitate and support new business and retention activities.
? Develop program (facilities, custodial, energy, grounds or maintenance) to meet client and customer demands and specifications
Financial Performance
? Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory
? Ensure the completion and maintenance of financial statements relative to the department
? Oversight and responsibility to deliver client and company financial targets
? Adopt all Aramark processes and systems, eliminate custom/manual reports
? Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
Productivity
? Implement and maintain GM agenda for both labor and total quality management requirements
? Create value through efficient operations, appropriate cost controls, and profit management
? Ensure consistent application of Aramark?s operating standards and processes (Operational Excellence) with particular focus on efficiencies in sustainability efforts to reduce energy consumption and labor productivity standards
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
? Requires at least 3 years of experience in healthcare environmental services
? Requires up to 2 years of experience in a management or supervisory role preferred
? Requires a Bachelor Degree or equivalent experience
? Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers
Education About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
$35k-53k yearly est. 1d ago
Plant Manager
TRS Staffing Solutions 4.4
Customer service manager job in Conyers, GA
Our client, a leading manufacturer of disposable food packaging products, is seeking a Plant Manager to join their team in Conyers, GA.
Directs plant operations within a facility up to 600 employees and a focus on meeting Key Performance Indicators (KPI's) for safety, quality, production, efficiency, and service.
Duties and Responsibilities
Develop and implement new and improved operations and processes, all with a committed focus on safety, quality, service and cost
Direct practices and processes intended to provide safe products that comply with appropriate laws and regulations, meet quality standards, and serve the needs of our customers.
Lead continuous improvement initiatives
Direct plant leadership team to assess progress, analyze problems, facilitate solutions, identify resources and adjust plans as needed
Ensure that objectives are achieved at the lowest cost consistent with quality requirements
Identify, recommend, and implement short- and long-term business strategies
Responsible for the organization's planning and budgeting
Monitor KPI's anticipating and correcting trends which would compromise achievement of targets
Facilitate regular improvement planning sessions to identify key strategic opportunities to achieve manufacturing strategic goals and develop related action plans with measurable outcomes.
Support and reinforce the effective application of the Daily Management System to validate that actions lead to desired performance improvements.
Lead by example to promote and encourage employees to strongly commit to safety and GMP (Good Manufacturing Practices)
Understand, support and follow management expectations in alignment with company values
Competencies
Meet and aim to exceed the company's management expectations which include, but are not limited to:
Manage self - exhibit personal accountability and use good judgment, etc.
Develop the team - create a motivational environment and provide constructive feedback, etc.
Advance the business - continuously improve and provide a strategic focus, etc.
Education, Knowledge, Skills, and Experience
Bachelor's degree in engineering, Business or related field with seven (7) years of manufacturing operations management or leadership assignments demonstrating a progression of increased scope and responsibility
Five (5) years of experience managing employees with supervisory responsibilities
Knowledge of business and management principles involved in planning, resource allocation, cost analysis and budgeting, people management, and leadership guidance
Displays strong interpersonal skills and is accessible and approachable
Excellent verbal and written communication skills necessary in order to persuade and influence decision making of individuals, groups, or work teams
Ability to utilize business sense and creativity to develop new ideas, approaches and solutions
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Experience using Microsoft Office, including the ability to create basic reports, documents, presentations and spreadsheets in MS Word, MS Excel, and MS PowerPoint
Demonstrated project management experience
Prior Plant Manager experience, preferred
Experience managing multi-shift or continuous operations, preferred
Paper converting, chemical or plastics processing, or packaging industrial experience, preferred
Lean manufacturing experience, preferred
Physical Demands, Work Environment, and Other Requirements
Ability to be on-call 24/7
Work is split between an office environment, production facility, and/or warehouse
Exposure to extreme heat, loud noise, dirt, dust, odors, and fumes is probable
Required to wear personal protective equipment (PPE) in required areas
Ability to obtain and maintain a valid driver's license
Authorized to work in the United States
$53k-92k yearly est. 2d ago
Senior Manager of Estimating
Place Services Inc.
Customer service manager job in Canton, GA
Place Services, Inc. has an immediate need for a Senior Manager of Estimating in our Retail Division to lead our retail estimating efforts, based out of our Canton, GA HQ office location.
The Senior Manager of Estimating is responsible for overseeing and executing the estimating strategy for retail construction projects while leading, mentoring, and developing the estimating team.
This role partners closely with executive leadership, operations, and business development to ensure competitive, accurate, and profitable bids.
Who We Are:
Place Services Inc. is a leading commercial construction company with our headquarters based in Canton, Georgia. Since 2006, we have grown largely due to how we view and treat our customers. We also provide our employees with a culture that allows for growth and the opportunity to learn more about construction in both local and nationwide markets.
We offer our employees a competitive base salary with bonus potential, as well as medical, dental, vision, life, and accident insurance. Place Services Inc. contributes to your 401(k) upon eligibility and offers a generous PTO program along with paid holidays.
Growing from a team of 4 at inception to over 800 strong today, we assist our clients by providing construction excellence in service and product across every front required. Our depth of client expertise ranges from grocery and big box retail to state and Federal government projects in military and healthcare sectors.
What You'll Do:
Lead and manage all estimating activities for the Retail Division, ensuring consistency, accuracy, and competitiveness across all bids
Develop and execute estimating strategies aligned with company goals, market conditions, and client expectations
Oversee the solicitation of subcontractor and supplier pricing and maintain strong, long-term trade partner relationships
Review and approve quantity takeoffs, pricing, assumptions, and final bid proposals prior to submission
Prepare and/or oversee conceptual estimates and budgets based on limited or schematic-level information
Review general conditions, schedules, scopes of work, logistics plans, phasing plans, and other project exhibits
Analyze subcontractor bids, scope coverage, qualifications, and risk to ensure complete and accurate comparisons
Identify value engineering opportunities, alternate means and methods, and cost-saving strategies
Track, analyze, and communicate construction cost trends, labor availability, and material pricing impacts
Collaborate with Operations and Project Management during project handoff to ensure a smooth transition from estimate to execution
Mentor, train, and develop estimators, fostering professional growth and continuous improvement within the team
Establish and maintain estimating standards, procedures, templates, and best practices
Support business development efforts by participating in client meetings, presentations, and pursuit strategy sessions
Participate in industry, client, and community activities to enhance company visibility and reputation
Proactively identify risks and address challenges with creativity, sound judgment, and discretion
What You Bring:
Comprehensive knowledge of retail construction, including ground-up, tenant build-out, and remodel projects
Bachelor's degree in Construction Management, Construction Engineering, Architecture or Business
8-12+ years of estimating experience within the retail construction industry, including leadership or management responsibilities
Proven experience estimating projects typically ranging from $500K to $20M+ in revenue
Strong proficiency in estimating software and electronic takeoff tools such as:
o Bluebeam
o PlanSwift
o ProEst
o Excel
Ability to read, interpret, and analyze construction drawings, specifications, and contract documents
Strong understanding of subcontractor scopes, general conditions, and risk allocation
Demonstrated ability to resolve scope gaps, contract issues, and pricing discrepancies
Exceptional communication skills with the ability to engage executives, field teams, subcontractors, suppliers, architects, engineers, and owners
Willingness to attend pre-bid meetings, site walks, and client presentations as needed (travel may be required)
Proven ability to manage multiple high-priority pursuits simultaneously while meeting strict deadlines
As an EEO employer, Place Services, Inc. is committed to providing all applicants and employees with equal access to employment opportunities, regardless of sex, race, age, color, national origin, disability, pregnancy, religion, marital status, veteran status, or any other characteristic protected by federal, state, or local law. Place Services, Inc. shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on protected veteran status or disability and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities.
$83k-114k yearly est. 2d ago
Collision General Manager
Mobile Auto Solutions, LLC 4.4
Customer service manager job in Atlanta, GA
Company: Gerber Collision & Glass
Job Title: General Manager - Collision Center
Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, more than 1000 locations and 10,000+ team members across the United States and Canada, we are passionate about delivering WOW to every customer and creating the best possible experience.
We recognize, value and welcome all applicants with unique talents and abilities from all backgrounds. All qualified individuals, including those with disabilities and protected veterans, are encouraged to apply.
Responsibilities
Ensure consistent execution of WOW (Wow Operating Way) plan.
Prepare and manage the annual and monthly operating budget of the collision center.
Forecast, target and track monthly sales, profit and expense objectives.
Deliver formal annual performance reviews and informal monthly performance reviews.
Monitor and maintain all A/P and A/R related to the Center.
Maintain a clean and organized repair facility at all times.
Monitor shop equipment maintenance, including paint booth.
Provide training for staff as necessary.
Ensure all staff wear proper safety gear and adhere to dress code.
Open and close the facility daily per established procedures.
Conduct or coordinate daily production meetings/walks to confirm throughput and delivery dates.
Manage estimates to ensure labor mix within standards and manage store capacity.
Lead and manage all repair facility personnel.
Facilitate monthly Health & Safety and staff meetings; attend monthly managers meetings.
Attend training, information sessions and workshops recommended by Senior Leadership Team.
Store CSI performance review and follow up within 24 hours.
Education and Experience
Post-Secondary Education or equivalent.
Proven leadership experience in a collision repair environment or similar role.
Required Skills & Abilities
Attention to detail and high degree of accuracy.
Consistently demonstrate a successful client experience.
Clear communication, both verbal and written.
Motivate others using effective coaching and management tools.
Benefits
Annual Paid Time Off (PTO) plans.
2 weeks of Paid Parental Leave for Full‑time Employees who work a minimum of 30 hours per week.
6 paid holidays annually.
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1.
401(k) Retirement Plan with company match.
Employer Paid Short‑Term Disability & Life Insurance.
Additional Voluntary Life Insurance.
Continuing Education Opportunities.
Free Prescription or Non‑Prescription Safety Glasses annually.
Annual Voluntary Uniform Stipend.
Gerber Collision & Glass is proud to be an equal‑opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law.
AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence or automated tools to screen, assess, or select applicants. All hiring decisions are made by real people who review each application individually.
Compensation: $72,200 - $104,000 per year, commensurate with skill, education and experience. Supplemental pay may include bonus opportunities tied to individual or business initiatives.
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$72.2k-104k yearly 4d ago
General Manager
Fleetrep
Customer service manager job in Atlanta, GA
Compensation
Up to $120,000 annually salary plus quarterly bonus
Key Responsibilities
Manage P&L, budgets, and cost control to deliver revenue, margin, and efficiency targets
Define and track KPIs for profitability, productivity, and customer satisfaction
Develop, coach, and hold the location's leadership team accountable
Align operational execution with strategic growth objectives
Build and maintain relationships with priority customers and partners
Champion a culture of safety, service quality, and continuous improvement
Qualifications
Senior leadership experience in fleet maintenance, transportation, or a closely related field
Demonstrated success meeting financial and operational targets
Strong financial acumen with the ability to analyze performance and act decisively
Proven ability to inspire teams and drive accountability
Benefits
15 days PTO
Medical, dental, and vision insurance
Matching 401k
Company-paid short-term disability, long-term disability, and life AD&D insurance
Tuition reimbursement
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$120k yearly 3d ago
General Manager
Nashville Public Radio 3.7
Customer service manager job in Atlanta, GA
Exciting Opportunity: General Manager - Commercial Real Estate Location: Atlanta, GA
CORY is hiring an experienced General Manager who is passionate and driven about real estate and ready to innovate and make a real impact every day.
About Our Client:
Our client is an innovative real estate owner-operator with a national presence that provides tenant-based spaces to support small and mid-sized businesses. They are expanding nationwide and looking for talented industry leaders to join their team!
Your Responsibilities as a Leader:
Manage day-to-day operations for a 3-building portfolio with up to 200+ commercial tenants.
Lead a small on-site team and vendor relationships to drive NOI and exceed goals.
Develop and manage the operating income/expense budgets.
Adhere to all compliance regulations and local laws.
Deliver the highest level of tenant satisfaction.
The Skills & Experience You Possess:
Collaborative Mindset: Thrive in a team environment.
Adaptability: Comfortable in a fast-paced, ambiguous environment.
Tech-Savvy: Proficient in OneSite preferred.
Communication Skills: Clear and concise in both written and verbal communication.
Perks and Benefits You'll Receive:
Base salary range, depending on experience, $70K - $90K and full benefits
Highly competitive bonuses and other incentives
How to Apply & Be Selected:
Send your resume to *************************, and our team will reach out with next if selected.
Want to join The CORY Network?
Check out CORY job listings and join our newsletter for upcoming opportunities that align with your professional goals.
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$70k-90k yearly 2d ago
General Manager
Cosm Inc. 4.2
Customer service manager job in Atlanta, GA
Posted Tuesday, October 7, 2025 at 7:00 AM
Cosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attractions. Cosm was born from the fusion of some of the greatest innovators in the history of technology. Evans & Sutherland, Spitz, Inc., and Cosm Immersive combined forces to power the immersive experiences of the future as Cosm. Innovation is in our DNA.
IMPORTANT NOTICE FROM THE COSM HUMAN RESOURCES & RECRUITING TEAM REGARDING A RECRUITING SCAM: Your security and trust matter to us. Please note that Cosm Recruiters will ALWAYS communicate with you from an official "@Cosm.com" email address or through authorized platforms such as LinkedIn. We will NEVER request payments, banking details, or personal financial information during the recruitment process. If you receive a suspicious communication or job offer claiming to be from Cosm, please do not respond or share personal information. For official Cosm opportunities, always visit ******************** .
Summary
The General Manager functions as the primary strategic business leader of the property, with responsibility for all aspects of managing the operation of the overall business, including food and beverage, ticketing, guest experience, event innovation, financial performance, strategic revenue planning, and delivering a return on investment to key stakeholders. The GM oversees a staff of venue operations leadership, as well as closely collaborates cross-functionally with Sales, Marketing, Human Resources, Technology, Finance, etc. This role will be responsible for reviewing all food \u0026 beverage revenue and operational expenses on a consistent basis to ensure accuracy and profitability. This role is responsible for the overall management of security, operations, food \u0026 beverage, and customer “fan” journey within venues. The role will be tasked with monitoring and adjusting staffing levels, food and beverage offerings, pricing, and overall maintenance of the venues.
Responsibilities
Serve as the strategic and operational leader for the Venue, accountable for the overall performance, guest experience and financial results of the Venue.
Ability to monitor and manage the P&L to achieve profitability. Manage scheduling, operational expenses, and F&B COGS to deliver day-over-day profitability.
Collaborate with Marketing, Sales, Technology, and Food and Beverage teams to create innovative offerings that drive incremental revenue growth and profitability.
Collaborate with IT, Dome Operators, and Content Operations to define a programming schedule that aligns with location-based business and aligns with foot traffic patterns seen in surrounding district, city, and region.
Establish and maintain high customerservice standards for staff, vendors, and guests.
Work alongside our Finance department to understand daily tickets, food & beverage, and ancillary revenue streams (private events, catering, group sales, and partnership sales) to increase volume and maximize revenue.
Responsible for ensuring that we are recruiting, hiring, and training of salaried and hourly employees with a focus on developing talent to grow within Cosm.
Responsible for ensuring COSM pillars of service and culture standards are met, with a focus on an inclusive respectful work environment for all team members.
Adheres to Cosm culture across all venues and is constantly developing and pushing initiatives to drive our culture forward.
Assist in the development of best practices and learnings in operations, food & beverage, sales, consumer engagement, and associate training to assist in the development and growth of the Cosm brand.
Oversee quality control throughout the Cosm experience, establishing goals for each department in partnership with division managers.
Evaluate and advise on the impact of long-range planning and introduction of new programs and strategies.
Enhance and/or develop, implement, and enforce policies and procedures that will improve the overall operation and effectiveness of Cosm.
Understand and adhere to Alcoholic Beverage Commission regulations.
Ensures that employees' performance is monitored and reviewed accordingly.
Represent Cosm as required, including attendance at important functions, industry events, and public meetings. Work closely with Property Management, civic & governmental departments, and the community in a Cosm worthy fashion.
Ability to engage, lead, and coach a diverse team across exempt and non-exempt team members.
Day-to-day management of all venue vendors/subcontractors - HVAC, Plumbing, Electrical, Cleaning, Security, Trash/Recycling, Food Supply - local and national.
Build on Cosm's initial first two years into lasting growth to ensure sustainability for Cosm. Work alongside and across all departments to ensure success.
Experience
15+ years of experience in hospitality, entertainment or other high-volume food & beverage, with at least 5 years in a GM or similar role.
Proven ability to manage a large scale, complex business ($15 Million or larger in annual revenue) with high volume food and beverage operations, ideally with a ticketed component.
Experience in 365-day-per-year operations in hospitality, sports, entertainment, traditional attractions, ticketed museums, amusement parks, or family entertainment centers is a plus.
A deep understanding of operational and food & beverage strategies with a proven track record of delivering profitability to the business.
Strong background in catered sales and private events is required.
Tremendous communication and leadership skills, with the ability to work seamlessly with peers and senior leaders across all business functions.
The demonstrated ability to align Cosm internally around critical sales and marketing initiatives to enhance the guest experience.
The vision to seek out new strategic partnerships and initiatives to boldly define and articulate the brand value proposition in the market.
Significant experience building winning integrated food and beverage, sales, marketing, and operations teams and culture.
Proven leadership experience in a sales environment, including coaching, mentoring, hiring, training, and performance management.
Ability to spend late nights and weekends providing leadership and managing the Cosm business.
Cosm is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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$40k-76k yearly est. 5d ago
General Manager - The Gathering Spot Atlanta
The Gathering Spot 3.9
Customer service manager job in Atlanta, GA
Establishes, implements, and communicates the strategic direction of TGS Atlanta while providing a premier hospitality experience and efficient operations.
Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations, projects and systems.
Ensures that club decisions and plans such as those for staffing, development, organization, hardware acquisitions, and facilities are in line with the TGS business plan and vision.
Establishes, communicates, and implements operations‑disciplined policies, practices, standards, and security measures to ensure effective and consistent support and execution in line with the TGS brand.
Establishes and administers department budgets and P&L reports.
Identifies training needs and ensures proper training is developed and provided.
Performs other related duties as assigned.
Supervisory Responsibilities:
Recruits, interviews, hires, and trains management‑level staff.
Oversees the daily operations of the club.
Provides constructive and timely performance evaluations.
Handles discipline and termination of employees in accordance with company policy.
Required Skills/Abilities:
Previous hospitality experience strongly desired
Excellent verbal and written communication skills.
Strong supervisory and leadership skills.
Extensive knowledge of the principles, procedures, and best practices in the industry.
Excellent organizational skills and attention to detail.
Strong analytical and problem‑solving skills.
Proficient with Microsoft Office Suite or related software.
Education and Experience:
Bachelor's degree in Business Administration, Logistics, Engineering, or other industry‑related fields required; MBA preferred.
At least 5 years of industry‑related experience including three years in executive management strongly preferred.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
The Gathering Spot is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Who referred you to this position? Enter their first and last name here.
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$48k-79k yearly est. 1d ago
General Manager
Fox Restaurant Co
Customer service manager job in Atlanta, GA
Compensation Range
75,000 - 82,000 / year + 20% Bonus Opportunity
Apply Today Hiring - General Manager
Hiring Immediately
Why Flower Child?
Competitive Pay and incentive opportunity
Medical, Dental, and Vision Coverage within 30 days of employment
Retirement savings program with company match
50% dining discount at all Fox Restaurant Concept locations
Additional discounts at The Cheesecake Factory and North Italia
Gym, fitness studio & nutrition discounts offered through Gympass
Tuition reimbursement
Paid time off
Who we are:
Flower Child is a part of Fox Restaurant Concepts, an ever evolving and growing line of innovative concepts founded in 1998. Our menu is devoted to veggies, grains, fruits, and healthy proteins, and we're focused on real food. At Flower Child, we're committed to happiness and great service. If you're passionate about convenient, nutritious eating and you love to make people smile, this is the place for you.
What you'll do:
Must have 5+years high-volume restaurant management experience
Demonstrate an understanding of business operations and financials
Manage shifts which include daily decision making, scheduling, and planning
Create memorable dining experiences by exceeding guest expectations
Understand flavors, aromas, and characteristics of food ingredients
Ensure product quality and restaurant cleanliness
Perform calmly and effectively in a high-volume environment
Manage on-the-fly requests with ease and poise
Understand POS systems and OpenTable (or other digital/online reservation systems)
Coach, lead and develop restaurant team
Drive continuous improvement
Fox Restaurant Concepts, an entity of the Cheesecake Factory, is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.
To notify of a non-compliant job posting, please send a notice to **************************
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$39k-71k yearly est. 2d ago
General Manager
Europcar EspaÑA
Customer service manager job in Atlanta, GA
You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.## **Job Description****We're seeking an experienced GM/Station Manager who embodies an entrepreneurial spirit at their core. Your passion for innovation, coupled with a proven track record of driving profitability, managing high-volume operations, and inspiring teams to success, is exactly what we need. If you're ready to lead with creativity, take bold initiatives, and thrive in a dynamic, customer-focused environment, join us and harness your entrepreneurial mindset to drive our team to new heights!******Key Responsibilities:***** ****P&L Management:** Oversee and manage revenue streams, control expenses, and ensure profitability.*** ****Collaborative Expertise:** Clear, concise, and practical written and verbal communication to relay information, updates, and feedback between HQ and other branches or teams.*** ****Payroll Management:** Efficiently manage payroll, control overtime, and balance labor costs with operational needs.*** ****Operations Management:** Maintain control over daily operations and P&L to drive profitability.*** ****People Management:** Communicate effectively, bridge departmental gaps, and build a unified operations/sales team.*** ****Work Ethic:** Develop teams to achieve company goals, manage high-volume customer transactions, and demonstrate strong foresight and planning skills.*** ****Leadership:** Inspire and guide teams, maintain alignment with company goals, and steer the team in the right direction.*** ****Customer Focus:** Deliver excellent customerservice and improve customer satisfaction.*** ****Technology Proficiency:** Utilize relevant software and technology tools to streamline operations.*** ****Stakeholder Management:** Build strong relationships with clients, vendors, and community partners.******Qualifications:***** ****Stakeholder Management:** Experience building strong relationships with key stakeholders (HQ) to align local operations with broader company goals is essential.*** ****Financial Acumen:** Proficiency in financial analysis and budget management.*** ****Industry Knowledge:** Preferred experience in rental car or service-related businesses with heavy transactions and large teams.*** ****Sales Experience:** Understanding sales processes and the ability to coach and develop sales teams in a sales-driven environment.*** ****Cultural Builder:** Ability to create and maintain a positive and cohesive company culture.*** ****Adaptability:** Thrive in a fast-paced, dynamic environment and adapt to changing business needs.*** ****Training and Development:** Skilled in training, coaching, providing feedback, and developing teams.*** **Perform other duties as assigned to support business needs and objectives.******Previous Experience:***** **Demonstrated success in driving profitability through effective financial management and strategic planning.*** **Proven track record of managing high-volume operations, ensuring efficiency and optimal customerservice delivery.*** **Experience leading and developing diverse teams to achieve company objectives and foster a positive work culture.*** **Strong background in P&L management, with the ability to control expenses and maximize revenue streams.*** **Expertise in stakeholder management, building and maintaining relationships with clients, vendors, and community partners.*** **Strategic thinker who can adapt quickly to changing business needs and industry trends.******We offer:***** **Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus*** **Company-paid Life Insurance*** **Company-paid AD&D Insurance*** **Flexible spending account*** **Parental leave*** **Employee assistance program****We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All employment decisions, including hiring, promotion, discipline, and discharge, will be based on merit, competence, performance, and business needs.****Europcar Mobility Group**Europcar Mobility Group es un actor global de la movilidad, con 75 años de experiencia en servicios de movilidad y una posición de liderazgo en Europa. «Ayudamos a cambiar la forma en la que te mueves» es la frase que nos define y que nos une.Ofrecemos a particulares y empresas una amplia gama de servicios de alquiler de coches y furgonetas, ya sea por unas horas, unos días, una semana, un mes o más, a demanda o por suscripción, apoyándonos en una flota de más de 250.000 vehículos, equipados con los últimos motores, incluyendo una proporción cada vez mayor de vehículos eléctricos.Nuestras marcas responden a necesidades, casos de uso y expectativas diferenciados: Europcar, líder mundial en alquiler de coches y furgonetas o camiones ligeros, con un posicionamiento premium, Goldcar, líder en la prestación de servicios de alquiler de coches de bajo coste en Europa, y Fox-Rent-A-Car, uno de los principales actores en el mercado de alquiler de coches en EE.UU., con un posicionamiento de enquilibrio en la «relación calidad-precio». La satisfacción de los clientes está en el centro de la ambición del Grupo y de nuestros más de 8.000 empleados, en todas partes donde ofrecemos nuestras soluciones de movilidad y gracias a una sólida red presente en más de 130 países.Más información en:
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$39k-71k yearly est. 5d ago
General Manager
Europcar Mobility Group
Customer service manager job in Atlanta, GA
You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.**Stelleninhalte****We're seeking an experienced GM/Station Manager who embodies an entrepreneurial spirit at their core. Your passion for innovation, coupled with a proven track record of driving profitability, managing high-volume operations, and inspiring teams to success, is exactly what we need. If you're ready to lead with creativity, take bold initiatives, and thrive in a dynamic, customer-focused environment, join us and harness your entrepreneurial mindset to drive our team to new heights!******Key Responsibilities:***** ****P&L Management:** Oversee and manage revenue streams, control expenses, and ensure profitability.*** ****Collaborative Expertise:** Clear, concise, and practical written and verbal communication to relay information, updates, and feedback between HQ and other branches or teams.*** ****Payroll Management:** Efficiently manage payroll, control overtime, and balance labor costs with operational needs.*** ****Operations Management:** Maintain control over daily operations and P&L to drive profitability.*** ****People Management:** Communicate effectively, bridge departmental gaps, and build a unified operations/sales team.*** ****Work Ethic:** Develop teams to achieve company goals, manage high-volume customer transactions, and demonstrate strong foresight and planning skills.*** ****Leadership:** Inspire and guide teams, maintain alignment with company goals, and steer the team in the right direction.*** ****Customer Focus:** Deliver excellent customerservice and improve customer satisfaction.*** ****Technology Proficiency:** Utilize relevant software and technology tools to streamline operations.*** ****Stakeholder Management:** Build strong relationships with clients, vendors, and community partners.******Qualifications:***** ****Stakeholder Management:** Experience building strong relationships with key stakeholders (HQ) to align local operations with broader company goals is essential.*** ****Financial Acumen:** Proficiency in financial analysis and budget management.*** ****Industry Knowledge:** Preferred experience in rental car or service-related businesses with heavy transactions and large teams.*** ****Sales Experience:** Understanding sales processes and the ability to coach and develop sales teams in a sales-driven environment.*** ****Cultural Builder:** Ability to create and maintain a positive and cohesive company culture.*** ****Adaptability:** Thrive in a fast-paced, dynamic environment and adapt to changing business needs.*** ****Training and Development:** Skilled in training, coaching, providing feedback, and developing teams.*** **Perform other duties as assigned to support business needs and objectives.******Previous Experience:***** **Demonstrated success in driving profitability through effective financial management and strategic planning.*** **Proven track record of managing high-volume operations, ensuring efficiency and optimal customerservice delivery.*** **Experience leading and developing diverse teams to achieve company objectives and foster a positive work culture.*** **Strong background in P&L management, with the ability to control expenses and maximize revenue streams.*** **Expertise in stakeholder management, building and maintaining relationships with clients, vendors, and community partners.*** **Strategic thinker who can adapt quickly to changing business needs and industry trends.******We offer:***** **Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus*** **Company-paid Life Insurance*** **Company-paid AD&D Insurance*** **Flexible spending account*** **Parental leave*** **Employee assistance program****We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All employment decisions, including hiring, promotion, discipline, and discharge, will be based on merit, competence, performance, and business needs.****Europcar Mobility Group**Die Europcar Mobility Group ist ein globaler Mobilitätsanbieter mit 75 Jahren Erfahrung im Bereich Mobilitätsdienstleistungen und einer führenden Position in Europa. "We help to change the way you move" ist das, wofür wir stehen und was uns zusammenbringt.Wir bieten Geschäfts- und Privatkunden eine breites Angebot an Autos und Transportern, sei es für ein paar Stunden, ein paar Tage, eine Woche, einen Monat oder länger, "on demand" oder im Abo. Dabei setzen wir auf eine Flotte von mehr als 250.000 Fahrzeugen, die mit der neuesten Technologie ausgestattet sind, darunter ein wachsender Anteil an Elektrofahrzeugen.Unsere Marken sprechen unterschiedliche Bedürfnisse und Erwartungen an: Europcar - unser Premiumangebot -, und Goldcar - die smarte Alternative mit einem hervorragenden Preis-Leistungs-Verhältnis. Nicht zu vergessen Fox-Rent-A-Car, unser lokaler Champion in den USA. Die Zufriedenheit der Kunden steht im Mittelpunkt unserer Ambitionen und ihrer mehr als 8.000 Mitarbeiter, die dank eines starken Netzes in über 130 Ländern unsere Mobilitätsdienst-leistungen anbieten.Mehr Informationen unter:
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$39k-71k yearly est. 5d ago
General Manager - Cooks & Soldiers
Castellucci Hospitality Group
Customer service manager job in Atlanta, GA
Cooks & Soldiers is a two-time James Beard-nominated restaurant showcasing the cuisine and culture of Basque Country. The General Manager leads all aspects of restaurant operations, including financial performance, team development, and daily execution. This role focuses on cultivating a culture of genuine hospitality, developing future leaders, and maintaining the highest standards of fine dining service and guest experience with an owners mindset.
"PASSIONATELY PURSUING THE PERFECT DINING EXPERIENCE ONE GUEST AT A TIME."
Important Areas of Responsibility Include
Guest Experience: Ensures all service members are sufficiently trained to provide the best possible guest experience. Establishes guest connections through table touches.
Accounting & Administrative: Completes weekly Payroll & Tip Reports in an accurate and timely manner. Maintains accurate internal accounting systems.
Marketing & Sales: Ensure the reservation system is updated to maximize availability, guest satisfaction, and sales. Contributes to marketing efforts through off-site direct outreach.
Human Resources: Manage Interviews and make hiring decisions. Manages onboarding and training processes for new service team members. Trains new service team members on duties, policies and procedures. Trains management team how to train service team.
Operations: Manages day-to-day operations including opening and closing shifts.
Benefits
401k
Health Insurance
Paid Vacation
Paid Sick Days
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$39k-71k yearly est. 4d ago
General Manager
Richelieu Hardware Ltd. 4.3
Customer service manager job in Atlanta, GA
Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 144,000 product offerings, 112 locations in North America, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.
Since 1968, Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.
These values are what allow us to achieve Our Mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.
Our Opportunity
We are seeking a General Manager to take full operational responsibility. Being a member of the Richelieu team means that you are part of something bigger than just yourself. As a growing and winning international organization that places emphasis on its people and culture, its career development opportunities, and the realization that healthy living is in part achieved by the proper balance of work and home, we are excited to be a company that our employees are passionate about! More can be found out about us at Richelieu.com as well as Richelieu YouTube.
Key Responsibilities
As a vital role charged with the management of people, processes, and overall company performance, the General Manager will be ultimately responsible for all phases of business, including sales and profitability, warehouse operations, and customerservice. Positions that will report directly to the General Manager include Branch Managers and Sales Managers.
Drive the growth of regional sales, both through existing customer relationships as well as new business acquisition by providing coaching, strategy, and direction to sales managers and/or the outside sales team as needed
Take personal ownership for the strategic growth of 8-10 key customer accounts
Provide support and organization to Branch Managers, enabling Richelieu to efficiently process customer orders and manage the shipping and receiving process accurately, safely, and on-time
Maintain accountability for complete P&L, taking full responsibility for the growth and success of the region
Ensure an effective flow of communication with all personnel involved in the follow-up of customerservice and shipping/receiving duties
Oversee and ensure all logistics-related operations comply with applicable environmental, health, safety, and other regulatory rules and regulations
Advise their managers in recruitment and team development by overseeing the hiring, supervising, and training employees for the purpose of achieving company goals and objectives
Establish and execute strategies to improve on our existing processes, procedures, and methods, ensuring efficiency throughout all departments
Maintain a detailed awareness of daily KPI's with regards to sales and operations performance
Instill and drive a positive working culture by leading from the front, creating an environment that individuals desire to be a part of
What We Are Looking For
Our ideal candidate has experience managing both sales and operations, ideally in a company based on a distribution model. Knowledge of building materials, specifically related to cabinetry or the kitchen and bath market is highly preferred. This person should have strong business acumen and experience working with reporting, financial statements (with a strong focus on P&L reporting) and driving profitabiliy for a large region.
Related experience from industrial or building materials distribution, with an emphasis placed on leadership of an outside sales and operations teams
A commercial or sales-driven mindset, optimally including leadership in sales
Deep knowledge/understanding of complete branch office operations, specifically with P&L responsibility
An empathetic leader with superior emotional intelligence, able to recognize and develop the unique traits of team members and direct their professional growth
Excellent communication skills with the ability to interact at all levels internally, as well as with suppliers and customers
KPI-oriented, well organized, with superior communication aptitude
Compensation and Benefits
Competitive market-based salary plus annual bonus
Monthly car allowance plus fuel and business expense reimbursement
A comprehensive group insurance plan including medical, dental, vision, long-term and short-term disability insurance, life insurance, etc.
Employee Stock Purchase Plan with company matching
401(K)with employer matching
Company cell phone
Paid vacation, 9 paid annual holidays, and sick days
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How much does a customer service manager earn in Atlanta, GA?
The average customer service manager in Atlanta, GA earns between $24,000 and $75,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.
Average customer service manager salary in Atlanta, GA
$42,000
What are the biggest employers of Customer Service Managers in Atlanta, GA?
The biggest employers of Customer Service Managers in Atlanta, GA are: