Part-Time Service Manager - 508 Bakersfield
Customer service manager job in Bakersfield, CA
508 - Bakersfield Extra Starting Rate: $22.00/hr We are searching for an experienced Part-Time Service Manager - 508 Bakersfield at 2749 Calloway Drive Bakersfield, California, 93312 United States . Primary Duties and Responsibilities: The Service Manager (Part-Time) reports to the Store Manager and is responsible for maintaining service standards in the store. Performs management-assigned duties, which may include but may not be limited to implementation and management of the FAN customer service program, execution of corporate directives (e.g. action bulletins, product removals, etc.), maintenance of the store's break room (e.g. job postings, poster programs, iPad, cleanliness, etc.) review of mystery shop performance, front end management, and book keeping duties.
Specific duties include, but are not limited to:
* Offers friendly and courteous assistance to customers by providing them with store and product information (FAN Customer Service).
* Communicates bulletin information to associates to ensure all that need to be aware of updates/changes are advised.
* Monitors the front end ensuring service standards and procedures are being followed.
* Operates a cash register, reviews price changes, promotional plans, bulletins, and communicates with associates regarding updates/changes.
* Maintains store sections, as assigned. Orders, receives and stocks merchandise using proper equipment. Reviews invoices/load bills for accuracy. Stocks shelves, end stacks, displays and deli/freezer cases. Sets up promotional displays.
* Performs basic bookkeeping duties. Records lost/damaged goods and store supplies using appropriate forms and data entry. Performs check out function at the end of each business day.
Required Qualifications:
One to three (1-3) years related experience and/or training; or equivalent combination of education and experience. Retail Management Certificate is desirable.
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Customer Service & Dispatch Manager (Call Center)
Customer service manager job in Bakersfield, CA
Job Description
About the Opportunity
Work With Your Handz is hiring an experienced Customer Service & Dispatch Manager for a rapidly growing HVAC and plumbing company in Bakersfield, California.
This is an exciting opportunity for a hands-on leader who thrives in a fast-paced service environment. You'll oversee a small but growing team of Customer Service Representatives and Dispatchers while driving process improvements, customer satisfaction, and team development. Service Titan experience is a MUST and experience working with AI vendors on Service Titan is ideal.
If you're a motivated leader who loves solving problems, building strong teams, and optimizing call performance, this role is for you!
Responsibilities
Lead, train, and develop a team of CSRs and Dispatchers (currently 4 direct reports).
Manage daily operations for inbound/outbound calls, dispatching, and scheduling.
Use ServiceTitan and Excel to track KPIs, analyze call data, and create actionable reports.
Identify trends and process gaps to improve booking rates and operational efficiency.
Oversee customer communication to ensure a best-in-class experience.
Collaborate with leadership to set goals, track performance, and develop future leaders.
Provide weekend or after-hours support as needed for urgent situations.
Support growth initiatives as the company expands its call center operations.
Requirements
3+ years of experience in customer service, dispatch, or call center leadership.
Strong ability to manage people, processes, and performance metrics.
Experience using ServiceTitan (required).
Proficient with Microsoft Excel (filtering, exporting, and organizing reports).
Excellent communication and leadership skills with a people-first mindset.
Self-motivated, detail-oriented, and organized.
Type A personality - thrives on structure, accountability, and results.
HVAC or home services experience preferred, but not required.
Why You'll Love It Here
$68,000 - $75,000 per year DOE, plus benefits and 401(k).
Monday-Friday schedule (7:00am-3:30pm) with minimal weekend support.
Opportunity to build and shape a growing department.
Collaborative leadership that values innovation, initiative, and development.
Positive company culture and excellent local reputation.
Long-term career growth with a fast-expanding home services company.
About Work With Your Handz
Work With Your Handz partners with top residential service companies across the U.S. to connect talented professionals with long-term career opportunities in HVAC, plumbing, and electrical trades.
We work with leading employers who prioritize employee growth, professional development, and a supportive team culture.
If you're an experienced Customer Service, Dispatch, or Call Center Leader ready to take the next step in your career - apply today!
Equal Employment Opportunity Statement
Work With Your Handz and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Environmental Services / Custodial Operations Manager 1
Customer service manager job in Bakersfield, CA
Role OverviewSodexo is seeking an Environmental Services / Custodial Operations Manager 1 for Adventist Health Specialty Bakersfield. Adventist Health Specialty Bakersfield is a 47-bed, partially physician owned, acute care hospital offering a full range of services including cardiovascular and orthopedic services, a wound care center, 24-hour emergency care and general/outpatient surgical services.
Adventist Health Specialty Bakersfield is home to the only Women's Heart Center in Kern County where women (and now men) can sit with a cardiac nurse and assess their risk factors for heart disease.
What You'll Dobe responsible for driving client and patient satisfaction scores;provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; work with the Environment of Care Committee and Infection Prevention Director;effectively manages the Unit Operating System; andsupport a diverse and inclusive workforce What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You Bringhave experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred; possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;have experience effectively managing projects within agreed upon timelines;are results and safety driven; have in-depth knowledge of housekeeping systems and procedures;have experience with vendor and contract management, as well as union and contract negotiations;have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;have 3-5 years previous custodial / housekeeping or similar management experience.
, in a hospital, healthcare experience preferred but not required;have strong financial acumen and budget management experience; can multi-task and set priorities;are proficient with computers and other technology.
Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience
Service Manager (Trucking Industry)
Customer service manager job in Bakersfield, CA
About Us
Affinity Truck Center is an established leader in new and used truck sales, parts and service, lease and rental, and financing. We have built our reputation on the work of our dedicated and experienced staff. We believe that our people are a key driver of our success. We offer a competitive wage and benefits package, a unique level of concern for our employees, and a stimulating work environment. At Affinity Truck Center, you can expect to be part of a team of people who care about their work, their clients and each other.
Summary:
Runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records.
Job Responsibilities:
Forecasts goals and objectives for the department and strives to meet them.
Hires, trains, motivates, counsels, and monitors the performance of all service department staff.
Prepare, and hold quarterly performance check ins with all service department staff on a quarterly basis.
Approves vacation and sick requests and drafts disciplinary write-ups for time reporting violations.
Prepares and administers an annual operating budget for the service department.
Maintains reporting systems required by general management and the factory.
Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys.
Strives for harmony and teamwork within the department and with all other departments.
Develops and implements a marketing plan which promotes new and repeat business.
Understands, keep abreast of and compiles with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-know, etc.
Understands and ensures compliance with manufacturer warranty and policy procedures.
Accounts for all documents; ensures that none are missing, and all are processes correctly.
Directs and schedules the activities of all department employees.
Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
Monitors technicians' daily productivity reports and corresponding payroll records.
Monitors and follows up on parts orders with the parts manager to ensure availability.
Initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations.
Establishes and maintains good working relationships with customers to encourage repeat and referral business.
Informs repair technicians of time allowances on each repair order.
Maintains high-quality service repairs and minimizes comebacks.
Conducts periodic spot checks of completed jobs for thoroughness and quality.
Keeps abreast of new equipment and tools available and recommends purchases.
Renews, maintains, and ensures shop software programs are kept up to date.
Ensures that the work areas and customer waiting area are kept clean.
Establishes and maintains good working relationships with vocational and technical schools to enhance personnel recruitment activities.
Serves as a liaison with factory representatives.
Ensures the proper care, storage and inventory of special tools.
Ensures that customers' service files are up-to-date and readily available for reference.
Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance.
Prepares pricing guides and maintenance menus for frequent labor operations. Handles customer complaints immediately and according to dealership's guidelines.
Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience.
Safeguards information system assets by identifying abnormalities, reporting suspicious activity and/or content, and contributing to the resolve of cyber security problems.
Maintains safe work environment.
Maintains a professional appearance.
Holds weekly department meetings.
Completes company trainings as needed.
Attends manager meetings.
Performs other duties as assigned.
Qualifications:
Two to four years related experience.
Bachelor's degree
Valid Driver license and ability to be insured by Affinity
Work Schedule and Travel:
Due to the nature of our business, and the duties of the position in particular, the actual schedule you will be required to work will vary based upon many factors, including, but not limited to, the business needs of our Company, the schedules of our customers, the season of the year, etc. You may also need to travel out of State for meetings, training, conventions, etc. You will be reimbursed for travel expenses in accordance with Affinity Truck Center's travel policy.
Physical Requirements:
The physical requirements for this position include the following:
Environment: Frequently works inside/outdoors in varying weather conditions and temperatures
Environment: Occasional exposure to excessive loud noise
Environment: Frequent Exposure to dust, gas, fumes, chemicals, etc.
Lifting and carrying: Frequently lift and carry items weighing up to 90 pounds
Bending, twisting, stooping, reaching: Must be capable of frequent twisting and bending down to pick up items from lower shelves, and reaching up for items stored at higher levels.
Vision: Must have at least 20/40 acuity in each eye with or without correction.
Hearing: Ability to perceive a “forced whisper” at a distance of 5 feet or less, with or without hearing aids.
Mobility: Ability to enter and exit the vehicle safely and efficiently.
Mobility: Capability to climb into and out of trucks, which may involve using steps or ladders. Must maintain three points of contact when entering and exiting trucks at all times.
Dexterity in operating controls such as steering wheels, pedals, and gear shifts.
Standing: Must be able to remain in a stationary position for a certain percentage of the workday, such as 50% or more
Walking: Regularly moving about on foot within the work area, which may involve navigating through tight spaces or uneven surfaces.
Hand Dexterity: Frequent use of hands and arms for grasping, fine manipulation, pushing and pulling, reaching, typing, etc.
Sitting: Frequent sitting while using a computer, operating a vehicle, operating a forklift, driving a golf cart, sitting at a desk, attending meetings, trainings, seminars, etc.
Mental Requirements:
The mental requirements for this position include the following:
Ability to learn new tasks effectively
Ability to take direction from others in a leadership and/or similar role
Must have the capacity to follow and remember processes and procedures
Must maintain focus on assigned tasks
Ability to complete tasks independently without supervision
Ability to communicate effectively with visitors, customers, and colleagues
Ability to multi-task
Ability to prioritize
Ability to work alone
Ability to work in groups
Ability to assist customers in a friendly manner
Ability to communicate with others in a professional and respectful manner
Ability to problem solve
Ability to analyze and resolve issues
Ability to exercise discretion & confidentiality
Ability to engage in ethical conduct and decision making
Ability to adhere to all company guidelines, policies, and procedures
Ability to take criticism in a constructive manner
Ability to maintain focus over long periods while driving
Capacity for quick decision-making in response to changing traffic conditions or emergencies
Privacy Data Notice: Affinity Truck Center collects information that is shared with third parties to build profiles and personalize your experience throughout your employment. To view the categories of personal information we collect and the purposes for which the information is used, to exercise your rights under the California Consumer Privacy Act (CCPA) or, to access Affinity Truck Center Privacy Policy disclosures at any time, visit the company website @ ********************* or email the HR department @ ********************.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary Description $80,000-$90,000
Easy ApplyEmergency Services Manager
Customer service manager job in Bakersfield, CA
Examination: Appraisal (Weight 100%): Will be conducted for the purpose of evaluating the applicant's training, education, experience, interest and personal fitness for the position. Appraisal can be based on any combination of the following: Investigation, oral exam and rating of the application.
Applicants must attain at least a 70% score on each phase of the examination process.
Should an oral exam be necessary, the oral exam will be weighted 100%. Applicants will be notified at least five days prior to the examination.
Minimum Qualifications/Employment Standards:
Graduation from an accredited college or university with a Bachelor's degree and 5 (five) years of administrative, technical or operational experience in a governmental emergency services or disaster response agency, emergency services provider, or closely related emergency services program planning and executing emergency preparedness activities. Two (2) years of directly related experience may be substituted for the education requirement on a year-for-year basis up to a maximum of two (2) years.
Possession of a valid Class C California Driver's License at the time of appointment is required.
Applicants must submit all applicable license(s) and/or certificate(s) with their application by the final filing deadline. If you are unable to attach application materials to your application, you may e-mail a copy to ***********************
Full Job Description: Emergency Services Manager
Kern County employees provide opportunities that are purposeful to our community. Every employee and every action contributes to the improvement and strengthening of our county.
To learn more about Kern County, click here or follow us:
Growth Mindset
We always encourage our employees to grow and develop. Kern County has a culture of innovation that allows employees to explore creative and more efficient ways to accomplish their work. We provide access to training and continued professional development in an effort to ensure that our employees have opportunities for career growth.
Admittance to the examination will require a valid government issued photograph identification. Applicants who are unable to present proper identification must make arrangements with the Human Resources Division prior to the test date.
A background check may be conducted for this classification.
Following an offer of employment, you may be required to submit to post offer medical and drug screening tests at County expense.
This examination will establish an eligible list from which immediate appointment(s) will be made at Kern County Fire Department. Other permanent and temporary appointments will be made as needed. Successful candidates will remain on the eligible list for a period of twelve-months, unless specified otherwise by the Civil Service Commission.
For more information regarding Kern County's recruitment process, please see our FAQ page.
Kern County is an ADA compliant and an equal opportunity employer and encourages all qualified individuals from diverse backgrounds to apply.
Easy ApplyASST MANAGER - CASINO SERVICE
Customer service manager job in Bakersfield, CA
Job Description
Responsibilities
Under the direction of the Beverage Manager, the incumbent is responsible for operating and maintaining an efficient and profitable front-of-the-house food services operation, as well as for participating in the planning and direction of all Food & Beverage departments; manages the activities and functions of food outlets, including monitoring of the budget, staffing issues, and operation performance, ensuring the delivery of quality service and most appropriate price value consistent with Hard Rock objectives.
PRIMARY RESPONSIBILITIES
Hires, motivates, evaluates and supervises front-of-the-house staff in order to ensure team members receive adequate guidance and resources to accomplish established objectives.
Responsible for morale of staff through quality of supervision and training and provides training for all assigned outlet personnel to ensure guest service standards are met.
Establishes department standards, guidelines and objectives and maintains other administrative processes, such as budget and staffing to ensure proper planning and efficient operation of the outlets.
Develops and maintains an intricate knowledge of restaurant performance by monitoring guest satisfaction, volume, cost, marketing promotions and competitors' programs in order to implement necessary and innovative changes to ensure Hard Rock continues to offer superior product and service.
Works with the Director - F&B to analyze food cost and forecast business trends in order to make recommendations for revision of menu prices and food specials that will most appropriately meet company needs.
Monitors and evaluates the performance of Food & Beverage service by observing operations, surveying guests and coordinating with team members in order to develop strategies for proper planning and ongoing improvement of guest services and financial return.
Responsible for ordering and maintaining accurate inventory levels of all restaurant supplies.
Conducts inspections of front-of-the-house areas to ensure compliance with procedures, security of company assets, and guest and employee safety.
Investigates and resolves guest complaints in order to maintain positive guest relations.
Works in coordination with culinary department to provide and maintain optimum dining experience.
Coordinates with Marketing and Player Development to properly prepare for increased guest volume due to group functions and special events.
Assists with operations in all Food & Beverage outlets.
Performs other duties as assigned
Qualifications
This knowledge and these abilities are typically acquired through the completion of a high school degree or equivalent and 6 years' restaurant service experience, with at least 2 years in a supervisory capacity; or the completion of a Bachelor's Degree in Restaurant/Beverage Management, Business Administration or equivalent and 3 years' restaurant service with at least 1 year in a supervisory capacity.
Advanced knowledge of Excel.
SKILLS
Excellent interpersonal, oral and written communication skills.
Meticulous, organized and accurate
Extreme confidentiality.
Familiarity with a variety of computer systems and applications.
Be flexible to work varying shifts and time schedules as needed.
Communicate effectively with all levels of employees and guests.
Manage multiple details and tasks concurrently in a changing environment.
Able to work effectively in a team environment.
Analyze and think about how possible solutions impact on the entire operation.
PHYSICAL DEMANDS
Ability to stand and sit for extended periods of time.
Ability to walk distances.
Ability to lift 30 to 40 lbs.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.
Service Center Manager
Customer service manager job in Tupman, CA
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose Create an environment that inspires and engages the Service Center team to deliver results. This role is accountable for the successful execution of safe and efficient Service Center operations, business strategy, customer service, and consistent compliance with MRC procedures and controls.
Salary Range
* $80,000- $104,000 depending on position qualifications, job-related skills and experience, education, certifications, and geographic location.
Benefits
* Comprehensive benefits packages that include health insurance, retirement plans, vacation, vacation purchase program, and other employee assistance offerings.
Essential Duties and Responsibilities (not all inclusive)
Individual must be able to perform the essential duties with or without reasonable accommodation.
* Engage employees in understanding, ownership, and compliance with all safety guidelines, drive a rigorous approach to the identification and correction of hazards, evaluation of risks, and implementation of prevention and control measures.
* Ensure all required incident reporting is performed in a timely manner using the appropriate process.
* Oversee the implementation of corrective measures arising from incident investigation and hazard reports.
* Prepare the Service Center cost budget and monitor expenditures to ensure compliance.
* Monitor workflows throughout the Service Center to ensure the timely accomplishment of service, warehouse, and logistics duties.
* Track KPI's that measure inside sales and warehouse efficiency, and the quality and timeliness of customer service.
* Take action to drive continuous improvement and address shortfalls.
* Ensure cycle count programs are executed according to plan.
* Lead employees to anticipate and solve problems and plan for workload changes.
* Motivate and challenge employees and encourage growth and development, promote strengths and address weaknesses.
* Set clear expectations and measure results.
* Communicate consistently, provide timely, candid feedback and hold people accountable.
* Identify and initiate or obtain training required for employee success in performing duties.
* Maintain confidential information pertaining to normal supervisory duties. Administer, communicate, and promote awareness and compliance with MRC policies, procedures, and expectations to all employees, including strict enforcement and compliance with DOT and SOX compliance guidelines.
* Develop annual Service Center business plans to identify service and efficiency improvements.
* Control, perform, or oversee inside sales activities, including quoting, sourcing materials, customer service, purchasing, inventory control, shipping and receiving, or support to sales personnel.
* Share market intelligence and sales opportunities with Regional Sales personnel.
* Coordinate with regional and corporate sales resources to deliver the service required to support new business.
* Lead the Service Center Location to deliver on the service, support, and strategic needs of corporate accounts.
* Identify and implement solutions to customers' needs.
* Work with Regional Sales and National Accounts to determine how to charge the customer for additional service.
* Develop and maintain standards that deliver service excellence.
* Lead the resolution of Accounts receivable issues that are preventing MRC Global from collecting payment for goods and services provided.
* Communicate honestly and consistently to reaffirm MRC's reputation for ethical and dependable partnership.
* Establish a friendly and effective working relationship with customers and internal partners through in-person visits, written and verbal correspondence, and other effective interpersonal skills.
* Keep management informed of the area's performance and provide advice on those matters that are mutually pertinent.
* Manage confidential information appropriately, to include pricing and contract information, resale costs, and expense items.
* Carry out other duties within the scope, spirit, and purpose of the job.
Education, Experience & Ability Requirements
Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered.
* Undergraduate degree in a related field or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work.
* Any combination of four or more years in customer service, inside sales, and/or warehouse services in a position with increasing responsibility, to include demonstrated leadership/supervisory experience.
* Demonstrated competence in the use of computers and software applications.
* Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others.
* Ability to effectively present information in one-on-one and small group situations.
* Willingness and ability to be on call as needed to provide 24-hour service to customers.
* Willingness and ability to travel within and outside the Service Center area, with occasional overnight stays. Valid Driver's License with the ability to meet the MRC Global vehicle policy.
* Certification or ability to be certified to operate fork trucks, overhead cranes, and other heavy equipment.
Additional Qualifications
* Must have the ability to provide documentation verifying legal work status.
* Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions and respond to inquiries.
* Ability to understand and comply with MRC Global guidelines & expectations, to include Code of Conduct and Conflict of Interest guidelines.
Working Conditions
* For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
* Reasonable accommodation may be made to enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice
Auto-ApplyEnvironmental Services / Custodial Operations Manager 2
Customer service manager job in Bakersfield, CA
Sodexo is seeking an Environmental Services / Custodial Operations Manager 2 for Adventist Health Bakersfield.
Adventist Health Bakersfield is a 254-bed hospital in Bakersfield, California, serving Kern County with key service areas including Brain and Spine Institute, Heart Institute, the AIS Cancer Center, Cancer Care, emergency services featuring certified chest pain and stroke centers.
What You'll Do
be responsible for driving client and patient satisfaction scores;
provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
work with the Environment of Care Committee and Infection Prevention Director;
effectively manages the Unit Operating System; and/or
support a diverse and inclusive workforce.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;
have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;
possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
have experience effectively managing projects within agreed upon timelines;
are results and safety driven;
have in-depth knowledge of housekeeping systems and procedures;
have experience with vendor and contract management, as well as union and contract negotiations;
have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
have 3-5 years previous custodial / housekeeping or similar management experience., in a hospital, healthcare experience preferred but not required;
have strong financial acumen and budget management experience;
can multi-task and set priorities;
are proficient with computers and other technology.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
Auto-ApplyCall Center Manager
Customer service manager job in Bakersfield, CA
Job DescriptionCall Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.
We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
Job duties include:
• Schedule and confirm appointments
• Hire, train and manage Call Center Representatives
• Answer inbound calls and make outbound calls as needed and as a training tool
• Customer Service
• Manage sales reps schedules
• Achieve weekly and monthly quotas
We have an excellent compensation package for this position that includes a salary and bonus opportunities.
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Service Leader
Customer service manager job in Bakersfield, CA
**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
**THE OPPORTUNITY**
The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.
**WHAT YOU'LL DO**
+ In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:
+ Making sure great tasting, high quality food is served
+ Helping to resolve food quality issues
+ Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
+ Helping to resolve customer incidents and working to ensure positive customer experiences
+ Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
+ Developing and cross training all front of house Crew
+ Assisting with Crew performance reviews
+ Developing future Service Leaders
+ Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
+ Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
+ Ensuring the proper quantity of supplies are available as needed
**WHAT YOU'LL BRING TO THE TABLE**
+ Be able to understand and articulate Chipotle's Food With Integrity philosophy
+ Have knowledge and experience of cash handling policies and procedures
+ Have knowledge of Food Safety and health department matters
+ Have familiarity with office paperwork
+ Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
+ Have a high school diploma
+ Have restaurant experience
**WHAT'S IN IT FOR YOU**
+ Tuition assistance (100% coverage for select degrees or up to $5,250/year)
+ Free food (yes, really FREE)
+ Medical, dental, and vision insurance
+ Digital Tips
+ Paid time off
+ Holiday closures
+ Competitive compensation
+ Opportunities for advancement (80% of managers started as Crew)
**PAY TRANSPARENCY**
Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit ********************************** for more details.
$22.85-$25.44
**WHO WE ARE**
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** .
_Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._
_Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
Service Manager
Customer service manager job in Bakersfield, CA
Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary
Shop Foreman
Are you seeking an entrepreneurial, empowering workplace that allows you to:
• Develop a career track
• Leverage your current skills while developing new skills
• Work with an incredible team of people
Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Shop Foreman. As a Shop Foreman, you will supervise employees engaged in repairing and maintaining rental equipment. Assists in coordinating and directing the workload of the Service Department for maximum efficiency and productivity while providing quality repair work. Advises and recommends technician skills and training needs. Consistently exhibits Sunbelt Rental's core values.
DUTIES & RESPONSIBILITIES
• Instruct, assist and train service technicians in best practices of equipment repair and safety
• Perform inspections of completed repairs to ensure thorough and quality of work performed
• Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes
• Work in cooperation with other areas to provide quality, seamless customer service
• Directs service technicians and yard staff in daily operations
• Schedules service and maintenance of equipment in the workshop and/or customer job site; including coordinating response to breakdowns with road technicians
• Monitors all equipment, ensuring that all repairs have been properly designated to the account of a customer, supplier or the profit center
• Assists Profit Center Manager in training employees, planning, assigning, and directing work; addressing complaints and resolving conflicts
• Other duties assigned by manager
QUALIFICATIONS
• Trade school or college degree (bachelor or associates) preferred
• Valid Driver's license
• Previous supervisory experience
• 5+ years of mechanical experience within Rental Industry or similar industry
• Proven customer relations and communications skills
• Basic computer understanding to enter data or information into a terminal or PC
• Methods, materials and tools required to repair and maintain rental equipment
• Proven safety record
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.
Base Pay Range: $29.19 - 40.13
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit *************************************** for more information on our benefits and to join our Talent Network.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):
12-25 vacation days depending on years of service
5 sick days
6 holidays
2 half day holidays
2 floating holidays
1 inclusion day
1 volunteer day
Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.
Auto-ApplyASST MANAGER - CASINO SERVICE
Customer service manager job in Bakersfield, CA
Responsibilities Under the direction of the Beverage Manager, the incumbent is responsible for operating and maintaining an efficient and profitable front-of-the-house food services operation, as well as for participating in the planning and direction of all Food & Beverage departments; manages the activities and functions of food outlets, including monitoring of the budget, staffing issues, and operation performance, ensuring the delivery of quality service and most appropriate price value consistent with Hard Rock objectives.
PRIMARY RESPONSIBILITIES
* Hires, motivates, evaluates and supervises front-of-the-house staff in order to ensure team members receive adequate guidance and resources to accomplish established objectives.
* Responsible for morale of staff through quality of supervision and training and provides training for all assigned outlet personnel to ensure guest service standards are met.
* Establishes department standards, guidelines and objectives and maintains other administrative processes, such as budget and staffing to ensure proper planning and efficient operation of the outlets.
* Develops and maintains an intricate knowledge of restaurant performance by monitoring guest satisfaction, volume, cost, marketing promotions and competitors' programs in order to implement necessary and innovative changes to ensure Hard Rock continues to offer superior product and service.
* Works with the Director - F&B to analyze food cost and forecast business trends in order to make recommendations for revision of menu prices and food specials that will most appropriately meet company needs.
* Monitors and evaluates the performance of Food & Beverage service by observing operations, surveying guests and coordinating with team members in order to develop strategies for proper planning and ongoing improvement of guest services and financial return.
* Responsible for ordering and maintaining accurate inventory levels of all restaurant supplies.
* Conducts inspections of front-of-the-house areas to ensure compliance with procedures, security of company assets, and guest and employee safety.
* Investigates and resolves guest complaints in order to maintain positive guest relations.
* Works in coordination with culinary department to provide and maintain optimum dining experience.
* Coordinates with Marketing and Player Development to properly prepare for increased guest volume due to group functions and special events.
* Assists with operations in all Food & Beverage outlets.
* Performs other duties as assigned
Qualifications
* This knowledge and these abilities are typically acquired through the completion of a high school degree or equivalent and 6 years' restaurant service experience, with at least 2 years in a supervisory capacity; or the completion of a Bachelor's Degree in Restaurant/Beverage Management, Business Administration or equivalent and 3 years' restaurant service with at least 1 year in a supervisory capacity.
* Advanced knowledge of Excel.
SKILLS
* Excellent interpersonal, oral and written communication skills.
* Meticulous, organized and accurate
* Extreme confidentiality.
* Familiarity with a variety of computer systems and applications.
* Be flexible to work varying shifts and time schedules as needed.
* Communicate effectively with all levels of employees and guests.
* Manage multiple details and tasks concurrently in a changing environment.
* Able to work effectively in a team environment.
* Analyze and think about how possible solutions impact on the entire operation.
PHYSICAL DEMANDS
* Ability to stand and sit for extended periods of time.
* Ability to walk distances.
* Ability to lift 30 to 40 lbs.
* While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
* The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.
Auto-ApplyASST MANAGER - CASINO SERVICE
Customer service manager job in Mettler, CA
Overview Responsibilities
Under the direction of the Beverage Manager, the incumbent is responsible for operating and maintaining an efficient and profitable front-of-the-house food services operation, as well as for participating in the planning and direction of all Food & Beverage departments; manages the activities and functions of food outlets, including monitoring of the budget, staffing issues, and operation performance, ensuring the delivery of quality service and most appropriate price value consistent with Hard Rock objectives.
PRIMARY RESPONSIBILITIES
Hires, motivates, evaluates and supervises front-of-the-house staff in order to ensure team members receive adequate guidance and resources to accomplish established objectives.
Responsible for morale of staff through quality of supervision and training and provides training for all assigned outlet personnel to ensure guest service standards are met.
Establishes department standards, guidelines and objectives and maintains other administrative processes, such as budget and staffing to ensure proper planning and efficient operation of the outlets.
Develops and maintains an intricate knowledge of restaurant performance by monitoring guest satisfaction, volume, cost, marketing promotions and competitors' programs in order to implement necessary and innovative changes to ensure Hard Rock continues to offer superior product and service.
Works with the Director - F&B to analyze food cost and forecast business trends in order to make recommendations for revision of menu prices and food specials that will most appropriately meet company needs.
Monitors and evaluates the performance of Food & Beverage service by observing operations, surveying guests and coordinating with team members in order to develop strategies for proper planning and ongoing improvement of guest services and financial return.
Responsible for ordering and maintaining accurate inventory levels of all restaurant supplies.
Conducts inspections of front-of-the-house areas to ensure compliance with procedures, security of company assets, and guest and employee safety.
Investigates and resolves guest complaints in order to maintain positive guest relations.
Works in coordination with culinary department to provide and maintain optimum dining experience.
Coordinates with Marketing and Player Development to properly prepare for increased guest volume due to group functions and special events.
Assists with operations in all Food & Beverage outlets.
Performs other duties as assigned
Qualifications
This knowledge and these abilities are typically acquired through the completion of a high school degree or equivalent and 6 years' restaurant service experience, with at least 2 years in a supervisory capacity; or the completion of a Bachelor's Degree in Restaurant/Beverage Management, Business Administration or equivalent and 3 years' restaurant service with at least 1 year in a supervisory capacity.
Advanced knowledge of Excel.
SKILLS
Excellent interpersonal, oral and written communication skills.
Meticulous, organized and accurate
Extreme confidentiality.
Familiarity with a variety of computer systems and applications.
Be flexible to work varying shifts and time schedules as needed.
Communicate effectively with all levels of employees and guests.
Manage multiple details and tasks concurrently in a changing environment.
Able to work effectively in a team environment.
Analyze and think about how possible solutions impact on the entire operation.
PHYSICAL DEMANDS
Ability to stand and sit for extended periods of time.
Ability to walk distances.
Ability to lift 30 to 40 lbs.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.
Auto-ApplyCustomer Service & Dispatch Manager (Call Center)
Customer service manager job in Bakersfield, CA
About the Opportunity
Work With Your Handz is hiring an experienced Customer Service & Dispatch Manager for a rapidly growing HVAC and plumbing company in Bakersfield, California.
This is an exciting opportunity for a hands-on leader who thrives in a fast-paced service environment. You'll oversee a small but growing team of Customer Service Representatives and Dispatchers while driving process improvements, customer satisfaction, and team development. Service Titan experience is a MUST and experience working with AI vendors on Service Titan is ideal.
If you're a motivated leader who loves solving problems, building strong teams, and optimizing call performance, this role is for you!
Responsibilities
Lead, train, and develop a team of CSRs and Dispatchers (currently 4 direct reports).
Manage daily operations for inbound/outbound calls, dispatching, and scheduling.
Use ServiceTitan and Excel to track KPIs, analyze call data, and create actionable reports.
Identify trends and process gaps to improve booking rates and operational efficiency.
Oversee customer communication to ensure a best-in-class experience.
Collaborate with leadership to set goals, track performance, and develop future leaders.
Provide weekend or after-hours support as needed for urgent situations.
Support growth initiatives as the company expands its call center operations.
Requirements
3+ years of experience in customer service, dispatch, or call center leadership.
Strong ability to manage people, processes, and performance metrics.
Experience using ServiceTitan (required).
Proficient with Microsoft Excel (filtering, exporting, and organizing reports).
Excellent communication and leadership skills with a people-first mindset.
Self-motivated, detail-oriented, and organized.
Type A personality - thrives on structure, accountability, and results.
HVAC or home services experience preferred, but not required.
Why You'll Love It Here
$68,000 - $75,000 per year DOE, plus benefits and 401(k).
Monday-Friday schedule (7:00am-3:30pm) with minimal weekend support.
Opportunity to build and shape a growing department.
Collaborative leadership that values innovation, initiative, and development.
Positive company culture and excellent local reputation.
Long-term career growth with a fast-expanding home services company.
About Work With Your Handz
Work With Your Handz partners with top residential service companies across the U.S. to connect talented professionals with long-term career opportunities in HVAC, plumbing, and electrical trades.
We work with leading employers who prioritize employee growth, professional development, and a supportive team culture.
If you're an experienced Customer Service, Dispatch, or Call Center Leader ready to take the next step in your career - apply today!
Equal Employment Opportunity Statement
Work With Your Handz and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Environmental Services / Custodial Operations Manager 2
Customer service manager job in Bakersfield, CA
Role OverviewSodexo is seeking an Environmental Services / Custodial Operations Manager 2 for Adventist Health Bakersfield. Adventist Health Bakersfield is a 254-bed hospital in Bakersfield, California, serving Kern County with key service areas including Brain and Spine Institute, Heart Institute, the AIS Cancer Center, Cancer Care, emergency services featuring certified chest pain and stroke centers.
What You'll Dobe responsible for driving client and patient satisfaction scores;provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; work with the Environment of Care Committee and Infection Prevention Director;effectively manages the Unit Operating System; and/orsupport a diverse and inclusive workforce.
What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You Bringhave experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred; possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;have experience effectively managing projects within agreed upon timelines;are results and safety driven; have in-depth knowledge of housekeeping systems and procedures;have experience with vendor and contract management, as well as union and contract negotiations;have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;have 3-5 years previous custodial / housekeeping or similar management experience.
, in a hospital, healthcare experience preferred but not required;have strong financial acumen and budget management experience; can multi-task and set priorities;are proficient with computers and other technology.
Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
Environmental Services / Custodial Operations Manager 1
Customer service manager job in Bakersfield, CA
Sodexo is seeking an **Environmental Services / Custodial Operations Manager 1** for Adventist Health Specialty Bakersfield. **Adventist Health Specialty Bakersfield** is a 47-bed, partially physician owned, acute care hospital offering a full range of services including cardiovascular and orthopedic services, a wound care center, 24-hour emergency care and general/outpatient surgical services. Adventist Health Specialty Bakersfield is home to the only Women's Heart Center in Kern County where women (and now men) can sit with a cardiac nurse and assess their risk factors for heart disease.
**What You'll Do**
+ be responsible for driving client and patient satisfaction scores;
+ provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
+ work with the Environment of Care Committee and Infection Prevention Director;
+ effectively manages the Unit Operating System; and
+ support a diverse and inclusive workforce
**What We Offer**
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
+ Medical, Dental, Vision Care and Wellness Programs
+ 401(k) Plan with Matching Contributions
+ Paid Time Off and Company Holidays
+ Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
**What You Bring**
+ have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;
+ have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;
+ possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
+ can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
+ have experience effectively managing projects within agreed upon timelines;
+ are results and safety driven;
+ have in-depth knowledge of housekeeping systems and procedures;
+ have experience with vendor and contract management, as well as union and contract negotiations;
+ have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
+ have 3-5 years previous custodial / housekeeping or similar management experience., in a hospital, healthcare experience preferred but not required;
+ have strong financial acumen and budget management experience;
+ can multi-task and set priorities;
+ are proficient with computers and other technology.
**Who We Are**
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form (******************************************************************* .
**Qualifications & Requirements**
Minimum Education Requirement - Associate's Degree or equivalent experience
**Location** _US-CA-BAKERSFIELD_
**System ID** _985126_
**Category** _Environmental Services / Custodial_
**Employment Status** _Full-Time_
_Exempt_
**Posted Range** _$56600 to $85470_
**Company : Segment Desc** _HOSPITALS_
_On-Site_
Call Center Manager
Customer service manager job in Bakersfield, CA
Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.
We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
Job duties include:
• Schedule and confirm appointments
• Hire, train and manage Call Center Representatives
• Answer inbound calls and make outbound calls as needed and as a training tool
• Customer Service
• Manage sales reps schedules
• Achieve weekly and monthly quotas
We have an excellent compensation package for this position that includes a salary and bonus opportunities.
Auto-ApplyService Manager
Customer service manager job in Bakersfield, CA
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary
Shop Foreman
Are you seeking an entrepreneurial, empowering workplace that allows you to:
* Develop a career track
* Leverage your current skills while developing new skills
* Work with an incredible team of people
Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Shop Foreman. As a Shop Foreman, you will supervise employees engaged in repairing and maintaining rental equipment. Assists in coordinating and directing the workload of the Service Department for maximum efficiency and productivity while providing quality repair work. Advises and recommends technician skills and training needs. Consistently exhibits Sunbelt Rental's core values.
DUTIES & RESPONSIBILITIES
* Instruct, assist and train service technicians in best practices of equipment repair and safety
* Perform inspections of completed repairs to ensure thorough and quality of work performed
* Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes
* Work in cooperation with other areas to provide quality, seamless customer service
* Directs service technicians and yard staff in daily operations
* Schedules service and maintenance of equipment in the workshop and/or customer job site; including coordinating response to breakdowns with road technicians
* Monitors all equipment, ensuring that all repairs have been properly designated to the account of a customer, supplier or the profit center
* Assists Profit Center Manager in training employees, planning, assigning, and directing work; addressing complaints and resolving conflicts
* Other duties assigned by manager
QUALIFICATIONS
* Trade school or college degree (bachelor or associates) preferred
* Valid Driver's license
* Previous supervisory experience
* 5+ years of mechanical experience within Rental Industry or similar industry
* Proven customer relations and communications skills
* Basic computer understanding to enter data or information into a terminal or PC
* Methods, materials and tools required to repair and maintain rental equipment
* Proven safety record
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.
Base Pay Range: $29.19 - 40.13
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit *************************************** for more information on our benefits and to join our Talent Network.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
* Health, Dental and Vision plans
* 401(k) Match
* Volunteer time off
* Short-term and long-term disability
* Accident, Life and Travel insurance, as well as flexible spending
* Tuition Reimbursement Options
* Employee Assistance Program (EAP)
* Length of Service Awards
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):
* 12-25 vacation days depending on years of service
* 5 sick days
* 6 holidays
* 2 half day holidays
* 2 floating holidays
* 1 inclusion day
* 1 volunteer day
Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.
Auto-ApplyService Leader
Customer service manager job in Porterville, CA
**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
**THE OPPORTUNITY**
The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.
**WHAT YOU'LL DO**
+ In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:
+ Making sure great tasting, high quality food is served
+ Helping to resolve food quality issues
+ Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
+ Helping to resolve customer incidents and working to ensure positive customer experiences
+ Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
+ Developing and cross training all front of house Crew
+ Assisting with Crew performance reviews
+ Developing future Service Leaders
+ Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
+ Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
+ Ensuring the proper quantity of supplies are available as needed
**WHAT YOU'LL BRING TO THE TABLE**
+ Be able to understand and articulate Chipotle's Food With Integrity philosophy
+ Have knowledge and experience of cash handling policies and procedures
+ Have knowledge of Food Safety and health department matters
+ Have familiarity with office paperwork
+ Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
+ Have a high school diploma
+ Have restaurant experience
**WHAT'S IN IT FOR YOU**
+ Tuition assistance (100% coverage for select degrees or up to $5,250/year)
+ Free food (yes, really FREE)
+ Medical, dental, and vision insurance
+ Digital Tips
+ Paid time off
+ Holiday closures
+ Competitive compensation
+ Opportunities for advancement (80% of managers started as Crew)
**PAY TRANSPARENCY**
Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit ********************************** for more details.
$22.85-$25.44
**WHO WE ARE**
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** .
_Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._
_Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
Environmental Services / Custodial Operations Manager 1
Customer service manager job in Tehachapi, CA
Role OverviewSodexo is seeking an Environmental Services / Custodial Operations Manager 1 for Adventist Health Tehachapi. Adventist Health Tehachapi is a 25-bed critical access hospital designed to provide the healthcare services needed to the local community.
They provide a wide range of outpatient services, 24/7 emergency department, three rural health clinics and our Adventist Health Physicians Network Tehachapi medical offices.
What You'll Dobe responsible for driving client and patient satisfaction scores;provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; work with the Environment of Care Committee and Infection Prevention Director;effectively manages the Unit Operating System; andsupport a diverse and inclusive workforce.
What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You Bringhave experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred; possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;have experience effectively managing projects within agreed upon timelines;are results and safety driven; have in-depth knowledge of housekeeping systems and procedures;have experience with vendor and contract management, as well as union and contract negotiations;have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;have 3-5 years previous custodial / housekeeping or similar management experience.
, in a hospital, healthcare experience preferred but not required;have strong financial acumen and budget management experience; can multi-task and set priorities;are proficient with computers and other technology;Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience