Customer service manager jobs in Bellevue, NE - 1,124 jobs

At Alliance Medical Staffing, we're people who serve, helping people who serve. No matter how you look at it, there's a whole lot of serving going on in our world and that's just the way we like it. What do we do? We connect nurses and allied health clinicians with hospitals and healthcare facilities across the country and around the corner. And we're very good at what we do. As a company and employer, We share a purpose for helping others and the drive to make a difference. And we offer great opportunities for personal and professional growth. At Alliance Medical Staffing, you'll find a great place to work and a career home. But the only way to really get to know us, is to join us. We think you'll fit right in. Client Manager - The Client Manager will manage new and existing clients within the long-term care and acute care space. The Client Manager is integral to client management, retention, saturation, growth and building long-term relationships. This role will focus on account expansion within systems and facilities. This role will require staffing for all LTC positions ranging from CNAs, LPNs, RNs, and interim leaders such as DONS and NHAs. Job Responsibilities: Contact new and existing LTC Clients to determine staffing shortages for traveler and contract opportunities Maintain and grow footprint within LTC systems and clients to increase headcount and revenue Communicate, understand, and develop relationships with various clients - covering all areas of needs, understanding contracts, facility requirements around placement, billing, and job descriptions Work daily with Placement Consultants to match and present qualified healthcare professionals for placement in job openings based on facility needs and requirements Organize potential candidates for openings based on good job match, quality and value to Alliance Medical Staffing and the client Assist Operations Team and Placement Consultants in accessing, organizing, and sending pre-employment paperwork from placed Travelers to Client facilities Ongoing follow up with current facilities prior to, during and post start to check on Travelers' status Work with Operations Team and Placement Consultants to help resolve any personal or professional issues with Travelers and the client This position involves independent negotiations with clients regarding bill rates and independent judgment regarding the Traveler qualification process This position is largely based on independent judgment as Client Managers are viewed as a single point of contact for our Clients The scope of responsibility for this position is supervisory in nature not clinical in nature Job Qualifications: College degree OR 2+ years of strong sales experience Preferences: Experience recruiting, selling new clients, and managing existing clients Experience as a recruiter or client manager role Staffing industry experience Travel Nursing experience Medical field and/or terminology background Some of the benefits we offer… Insurance: health, dental, vision, and company-paid life insurance Flexible PTO Competitive compensation as part of our total rewards package (6) paid Holidays Why us? We live our Values in all we do Relaxed culture and casual dress Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Vision insurance

AND EXPECTATION: The District Manager Position is responsible for the achievement of Sales Growth on Last Year by providing outstanding Customer experience in all stores through: Effective Store visits. Evaluate the performance of the Store Manager, utilising the reports available and set clear objectives to achieve Lovisa directives and benchmarks. Ensure communication, through morning calls, written action plans, LOLA notices and one-on-one meetings is clear and consistent, with an aim to coach and develop your Team. Recruit passionate and Customer focused Team to develop and succession plan through Lovisa. Reduce unnecessary costs, through effective rostering - the right people at the right time. Focus on reducing internal and external shrinkage by ensuring Store Managers and Team follow the Lovisa Security Manual and Loss Prevention best practise. Flexibility and desire to travel interstate and/or Internationally based on the needs of the business Skills, knowledge and personal qualities required: Personable, approachable and a great coach. Be there for your Team. Time management. Meet all deadlines requested by your Team, Peers, Department Heads and Managers. Attuned and committed to the Lovisa Culture Commitments and this is displayed at all times through leadership, behaviors, attitude and actions.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **Senior Operations Management Trainee (Senior OMT)** **About BioLife Plasma Services** Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. _BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._ Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **Senior Operations Management Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll relocate to one of BioLife's locations. **Our growth is your bright future.** Opportunities to grow as a leader are within your reach. With the incredible growth of 235++ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference. **_A typical day for you may include:_** + **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities. + **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees. + **Career Advancement:** Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers. + **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management. + **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production. + **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend. **REQUIRED QUALIFICATIONS:** + Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to. + 3-5 years of experience leading medium to large teams (20+ direct reports) + Up to 90-100% travel during the Trainee Program + Ability to walk and/or stand for the entire work shift + Willingness to travel and work at various BioLife locations across the country + Ability to work evenings, weekends, and holidays + Have a valid driver's license for the entire duration of the program + Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees + Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. + Fine motor coordination, depth perception, and ability to hear equipment from a distance + Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear **PREFERRED QUALIFICATIONS:** + Associates or Bachelor's Degree + Experience working with SOPs, GDP, GMP, CLIA, and the FDA + Experience working in a highly regulated or high-volume retail environment + Excellent interpersonal, organizational, technical, and leadership skills **About BioLife Plasma Services** Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. _BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._ _Equal Employment Opportunity_ \#LI-Remote **BioLife Compensation and Benefits Summary** We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. **For Location:** USA - NC - Virtual **U.S. Base Salary Range:** $80,000.00 - $110,000.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. **EEO Statement** _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._ **Locations** USA - NC - VirtualUSA - NC - Charlotte, USA - NC - Fayetteville - Morgan, USA - NC - Greensboro **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time **Job Exempt** Yes

GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities. Job Responsibilities: Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment Reporting discrepancies that may exist both functional and mechanical on the ground support equipment; Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met Responsible for equipment and ensuring its safe and efficient operating status; Confer with other supervisors and managers to coordinate activities with other departments; Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner; Ability to comply with attendance/tardiness standards. Able to perform under pressure and within fixed time constraints Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations Ensure crews are being briefed before flights on positions to take and how flight will work Other duties as assigned Requirements: Strong understanding of Airline Customer Service Experience in the Airport Ground Handling business. Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc). A proven track record in supervising a business unit. Experience in operational planning and resource allocation. Working knowledge of GSE maintenance issues. Experience and understanding of commercial issues in aviation. Must have a High School diploma, GED Must be at least 18 years of age Capable of processing information in a timely manner Must have and maintain a Valid Driver's License Able to proficiently speak, read, and write in English Basic computer literacy Previous ramp or airline experience Must successfully complete all training requirements and maintain certifications throughout employment Must clear an FBI fingerprint background check Must successfully complete all required training Physical Requirements: Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively Must be physically fit to perform the duties of the job Willing to work outside in all types of weather conditions with exposure to loud noises Specific Working Hours Must be able and flexible to work variable shifts, weekends, and holidays Specific shifts to be determined Must be able to work extended hours on short notice during non-routine operations GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience-not only for people and their pets, but also for everyone who works here-our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work . THE JOB As a Customer Experience Coordinator, your job is to define the customer's experience through service, focus, and participation-so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you'll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. WHAT YOU'LL DO Greet every customer with warmth and urgency, whether in person, over the phone, or online Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly Deliver personalized, memorable experiences-always looking for creative ways to say "yes" to customer needs Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate Keep nurses and doctors updated on customer needs for a seamless care experience. Provide confidential, compassionate guidance on financial options and end-of-life decisions Process payments accurately while protecting personal and financial information Follow up with customers after visits to check on their pet's care and strengthen relationships Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital WHAT YOU NEED 2+ years of experience in a customer service role Advanced knowledge in computer programs and practice management software Highly organized, with strong attention to detail A strong communicator; able to interact positively with anyone and everyone A strong multitasker, able to thrive amid chaos High emotional intelligence, able to read a room and plan and act accordingly Adaptable and amenable in high stakes environments Must be willing to work in a noisy environment with strong or unpleasant odors Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU Competitive compensation, including base and 401K match Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend. Clinical student loan repayment so you don't need to worry about your student debt Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families Flexible work schedules to support your life outside of work Generous employee referral program, so our awesome people can bring in more awesome people And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word-it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve-where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Join our Dynamic Team as Client Experience Manager! Are you passionate about delivering an outstanding client experience and leading a team in a collaborative, fast-paced environment? Do you excel at building and maintaining strong client relationships, mentoring others, and streamlining service operations? If so, we would love to connect with you! Our growing independent Insurance and Financial services firm is seeking a dedicated Client Experience Manager to oversee our client service team and ensure our clients receive the highest level of personalized support and care. This is a key leadership role with direct impact on both client satisfaction and operational excellence. What You'll Do: Lead and manage the Client Service Team, fostering accountability, collaboration, and growth Serve as the direct communication link between the Client Service Team and the Executive Team Take ownership of all client escalations, ensuring timely, thoughtful, and effective resolution Build and maintain strong client and vendor relationships that align with the firm's mission and strategy Implement, refine, and scale processes within our CRM to create efficiency and consistency Continuously look for ways to elevate the overall client experience Develop and enhance onboarding systems that ensure smooth, professional client transitions Design and implement training programs to onboard and upskill team members Provide progress updates to the Executive Team on key initiatives, milestones, and completion timelines Assist with hiring process Establish & monitor performance metrics Provides timely & constructive performance feedback to support employee development Oversee corrective action in a fair and consistent manner in line with company policy Experience You'll Bring: Bachelor's degree or 5yr related prior management experience highly preferred Proven success leading a fast-paced client service team with measurable results Excellent analytical and problem-solving skills with a proactive mindset Exceptional written and verbal communication skills with attention to detail Strong interpersonal skills with the ability to inspire confidence and trust Ability to prioritize competing demands and drive projects to completion Proficient with Microsoft office suite Bonus Points Active Life, Health, and Annuities License Experience with Wealthbox CRM, Orion, Wealthscape, or AI-driven client tools Experience at an RIA or Wealth Management Firm What You'll Get: Amazing Benefits: Comprehensive medical, dental, vision, and 401(k) plans (with matching options) Generous PTO Package: Enjoy a balanced work-life schedule Continuous Development Opportunities: Grow both personally and professionally with ongoing training and development Charitable Giving Participation: Be a part of our commitment to making a difference in the community Team-Centric Environment: Join a collaborative team dedicated to our core motto: “Do the right thing, for the right reason, at the right time.” General Physical Requirements: Ability to sit for extended periods of time Ability to walk short distances within the office Ability to lift & carry up to 50lbs Ability to reach above and below shoulder level to access items or equipment Who We Are: Retire SMART is an independent financial advisor firm. Through a SMART Plan process, we help take the uncertainty out of our clients' financial future so they can enjoy the retirement they have always imagined. We are proud to serve clients who are engaged and happy with our exceptional service. Each contact we have with a client is an opportunity to make them feel welcome and well cared for. Our team takes pride in being the best at what we do. We work hard and have fun. We are constantly learning. We help each other achieve goals as a team and encourage each other's personal development. We are on the hunt for positive people who thrive on hard work and in a collaborative team environment. If this sounds like you, then what are you waiting for? We want you to join our team! If you're ready to make a meaningful impact and grow with a forward-thinking firm, we invite you to apply and be a part of our journey! Retire SMART is an Equal Employment Opportunity Employer. Everyone is welcome here - as an inclusive workplace, our employees are always comfortable bringing their true selves to our offices daily.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

At NRC Health, we promise to help our customers bring Human Understanding to healthcare for their patients and communities. Our associates are at the heart of delivering that promise, so we promise that same Human Understanding to each other. Come where culture is everything. Our associates. . . Have Purpose - we do work that matters for our partners, the community, and the healthcare industry. Innovate with us to move healthcare forward. Give back to the community with paid volunteer time off. Think Boldly - we have big ideas and are empowered to "think like an owner." Fit your role and do what you love. Grow and develop along a career path designed by you. Feel Connected - our favorite thing about our workday is each other. Support one another - no one says, "That's not my job." Celebrate with each other at beer:30, virtual events, and company gatherings. Be Understood - we are each unique and want to live our best lives at work and home. Let life happen with My Time Off, a form of unlimited vacation, and up to 12 weeks paid for parental and emergency leave. Live healthy with complimentary lifestyle and financial coaches, a wellness program, and a comprehensive insurance plan. Who we want * Do you build great customer relationships that inspire loyalty? * Do you have a passion for delivering amazing customer experiences while challenging them to think differently about their business? * Do you easily multitask and juggle the many demands on your time while engaging and following up with customers? * Do you have a strong conceptual ability, easily connecting data while offering unique insights to customers? What you will do As a Customer Success Manager, you will partner with healthcare organizations and provide innovative solutions designed to help our customers understand the totality of how their organization is experienced by the people they serve. You are responsible for developing relationships with customers that promote portfolio development, expansion, retention and loyalty. In addition, you'll strategize with Growth Team members to devise and facilitate customer success plans, which requires teaming with multiple decision-makers, a working knowledge of the healthcare industry, and a thorough understanding of NRC Health's solutions. Finally, you'll participate in solution and industry training, as well as advance your expertise through continuous learning opportunities, including mastery of the ChallengerTM sales method. Challenger TM will equip you to lead insight-driven sales conversations with customers as you move them toward Human Understanding. What you need * Bachelor's Degree Required * Healthcare experience a plus * The ability to travel up to 30%. * Excellent verbal, written and interpersonal communication skills with a demonstrated interest in and aptitude for customer service and sales * Effective presentation and facilitation skills * Microsoft Suite (including Word, Excel, and Outlook) required; experience with a CRM system preferred * High learning agility and ability to think critically * Strong organizational skills, as well as the ability to prioritize, strong attention to detail, accuracy and follow-through * A valid driver's license is required Compensation In the spirit of pay transparency, we are excited to share the base salary range for this position is $70,000 - $120,000 exclusive of fringe benefits or potential bonuses. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. Some of our roles offer performance-based variable compensation. Eligibility and potential payouts vary depending on the role and are tied to performance metrics. If you are hired at NRC Health, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Again, hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package. For more information on specific benefits, please refer to our Careers Page. Due to team alignment and business needs, we are prioritizing candidates located in the Eastern to Midwestern regions of the United States. NRC Health is not currently hiring in DE, HI, LA, MD, NJ, RI, D.C. In general, NRC Health's positions are closed within 30 days. However, factors such as candidate flow and business necessity may require NRC Health to shorten or extend the application window. We encourage our prospective candidates to submit their application expediently so as not to miss out on our opportunities. Inclusion & Belonging At NRC Health, Inclusion & Belonging are essential to our mission as a company devoted to greater Human Understanding. For information about our efforts in this area, please refer to our Equal Employment Opportunity policy. Have Purpose. Think Boldly. Feel Connected. Be Understood.

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. About the Team: Our Mid-Market Sales Team is dedicated to driving growth within our customer base of SMB and Strategic customers. This team focuses on prospecting across all verticals, leveraging deep industry knowledge and strong customer relationships to sell our full suite of products and services. By attending industry events, conducting business reviews, and running strategic sales campaigns, the team ensures our customers receive tailored solutions that address their unique needs and challenges. **About the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team. In this role, you will work closely with our Mid-Market (500-1500) customers to drive sales growth through upselling and cross-selling our products and modules. You will leverage your deep understanding of the customer's industry and pain points to provide tailored solutions and support. This role involves establishing and maintaining positive customer relationships through regular interactions, attending industry events, and conducting business reviews. You will also develop strategic sales campaigns, identify sales opportunities, and create proposals for HCM and Payroll solutions. Additionally, you will collaborate with internal teams to ensure customer satisfaction, monitor account health, and maintain accurate data in our CRM system. **Key Responsibilities:** - Customer Relationship Management: Establish and maintain positive relationships with customers through regular face-to-face interactions, including attendance at industry events, trade shows, and conferences. - Industry Expertise: Proactively research and develop expertise in the customer's industry to advise and support customers on best practices and service expansion. - Sales Campaigns: Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. - Sales Proposals: Identify sales opportunities and develop proposals for HCM and Payroll solutions aligned with customer needs. - Product Knowledge: Maintain a thorough understanding of our products and capabilities, incorporating technical advances in presentations to end users. - Account Planning: Develop and maintain Annual Account Plans and Relationship Maps for each assigned account in collaboration with internal stakeholders. - Relationship Building: Build strong relationships with business decision-makers across accounts by leveraging sales management teams, executive sponsors, and in-person meetings. - Customer Experience: Ensure positive customer experiences through existing relationships and conduct at least one annual business review covering adoption, support, and roadmap content. - Customer Engagement: Increase customer engagement by driving attendance at events and collaborating with Field Marketing and Customer Marketing teams. - Account Monitoring: Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams to improve customer satisfaction. - Data Management: Maintain accurate account contacts and sentiment in SFDC, including a rolling 4-quarter pipeline, and engage with marketing-qualified leads within 24 hours. **About You:** **Basic Qualifications:** - 5+ years of successful experience in account management, sales, customer success, ERM or a related field, with a demonstrated ability to meet or exceed sales quotas. - Minimum of 3 years of experience in the technology/software industries - Ability to travel for face-to-face customer interactions and industry events. **Preferred Qualifications:** - Excellent communication and interpersonal skills. - Proficient in Salesforce - Thrives in a quick-turn, high-paced environment - Ability to prioritize and multi-task while maintaining sharp attention to detail with well-developed organizational skills - Possess strong verbal and written communication skills - Ability to articulate the value proposition of our product offering - Bachelor's degree or equivalent practical experience. - Experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role - Experience optimizing and troubleshooting products or services. **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. **Equal Opportunity Employer:** UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** . UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ******************. **Pay Transparency:** The base salary range for this position is $105,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *************************** It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Job Title: Manager of Overnight and Outdoor Experiences FLSA Status: Exempt Hours: Full-time (Tuesday - Saturday with some flexibility required) Pay Rate: Range starts at $62,135/year The Manager of Overnight and Outdoor Experiences is a full-time position reporting to the Director of Community Learning and Engagement. This position leads the development, delivery, and evaluation of engaging, mission-driven overnight programs at the Omaha Zoological Society - encompassing both the Zoo and Wildlife Safari Park (WSP). This role also oversees outdoor education initiatives at WSP and collaborates closely with fellow education managers to support their specific programs throughout the park. This manager plays a critical part in advancing the mission, goals, and values of the Zoo and WSP by ensuring exceptional experiences for visitors, volunteers, and staff. Through innovative and educational programming, the Manager of Overnight and Outdoor Experiences creates opportunities for guests to build meaningful connections with wildlife and the natural world, inspiring support for habitat and species conservation. Duties and Responsibilities/Essential Functions (including but not limited to) : Promote positive and impactful visitor experiences by developing high-quality overnight and outdoor programming to guests of all ages throughout the Zoo and Wildlife Safari Park, fostering meaningful connections to the organization and its mission. Guide the creation of innovative, inclusive overnight and outdoor experiences at WSP that generate revenue and cultivate meaningful connections to wildlife and conservation. Guide the creation of inclusive, mission-driven overnight programs at the Zoo that engage guests and motivate conservation-minded behaviors. Oversee the Scout and Campout Coordinator and Wildlife Safari Park Coordinator, with responsibilities including regular performance observations, evaluations, and the ongoing support and professional development of staff. Collaborate with education managers to support education programs that intersect with WSP operations, such as backstage experiences and formal education partnership initiatives. Oversee budgets and revenue for overnight programs and outdoor experiences across the Zoo and WSP to ensure responsible, effective use of resources, and grow revenue. Develop and implement professional development for coordinators and part-time staff in programs. Collaborate with the visitor experience research and evaluation manager to assess the impact and effectiveness of overnight and outdoor experience programs, ensuring continuous improvement based on data and visitor feedback. Provide excellent customer service to general visitors through interpersonal and communication skills. Develop community partnerships to develop and promote outdoor and overnight experiences. Work with the marketing team to promote all overnight and outdoor experience programs at the Zoo and Wildlife Safari Park to the public. Ensure all programs within this portfolio align with the organization's interpretation plan. Assist in preparation of grant proposals and newsletter articles (e-news, Facebook, and Zooprints). Work closely with the Education management team to foster a positive, collaborative work culture and drive progress toward strategic education goals. Assist with other Education duties as assigned. Knowledge, Skills, and Abilities: Demonstrated excellence in leadership, communication, decision-making, initiative, strategic planning, and relationship-building, with a strong commitment to safety. Proven ability to engage and work effectively with diverse audiences across all age groups and backgrounds. Proficient in Microsoft Office 365, including Word, Excel, and PowerPoint; working knowledge of point-of-sale systems. Strong commitment to excellence and high professional standards. Outstanding written, oral, and interpersonal communication skills. Ability to collaborate with all levels of management and cross-functional teams. Strong organizational, problem-solving, and analytical skills. Ability to manage multiple priorities and adapt to changing demands. Flexible, enthusiastic, and able to work in a dynamic environment with shifting priorities. Demonstrated ability to manage multiple projects simultaneously and meet deadlines. Sound judgment and the ability to make timely, well-informed decisions. Flexibility in scheduling: ability to work weekends, holidays and after-hour assignments as necessary. The regular work week for this position will be Tuesday - Saturday. Supervisory Responsibilities: Oversee the Scout and Campout Coordinator and Wildlife Safari Park Coordinator All leaders are expected to: Foster connection, trust and transparency by leading with honesty, consistency, and inclusion. Leaders who embody these principles build a sense of community - creating an environment where team members feel seen, valued and united in purpose. This foundation enables teams to thrive and share in the joy of working together toward common goals. Maintain two-way communication by regularly connecting with team members and encouraging dialogue. Open communication fuels innovation by ensuring all voices are heard and ideas are shared, driving our collective impact. Create space for feedback - both giving and receiving - and follow up meaningfully. By valuing feedback, we promote an environment of care, where growth and improvement are supported, leading to impactful outcomes for both individuals and teams. Model accountability and responsiveness by owning outcomes and addressing issues timely. This demonstrates care for the team's well-being and ensures that our actions have a meaningful, positive i mpact on the organization. Promote psychological safety by supporting open expression without fear of retaliation or judgment. A psychologically safe environment is fundamental to fostering joy in the workplace and enables everyone to contribute to our collective success with confidence. Qualifications: Bachelor's degree in education, environmental education, fisheries & wildlife, biology, or a related field preferred. Experience in supervising, mentoring, and motivating staff or volunteers. Understanding of budget development, monitoring, and financial oversight. Experience in grant writing and grant management. Valid driver's license required. Candidates might be required to pass a pre-employment background check, drug test, and possess a valid driver's license with a good history. Work Environment/Physical Effort: The employee must be able to travel regularly between two work locations: Omaha's Henry Doorly Zoo & Aquarium and the Wildlife Safari Park in Ashland, Nebraska. Ability to walk extended distances throughout the Zoo and Wildlife Safari Park in varying weather conditions. Ability to stand, sit, kneel, bend, twist, reach overhead, and climb as required to perform job duties. Ability to lift, push, pull, and move up to 20 pounds regularly and up to 40 pounds occasionally, using safe and proper lifting techniques. DISCLAIMER The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor is it to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. Omaha's Henry Doorly Zoo & Aquarium is an Equal Employment Opportunity Employer as defined by the EEOC.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Flexible schedule Paid time off You May Be a Great Fit as a Customer Care Manager at Shawn Benge - State Farm Agent if: Youre the person people call first when life goes sideways - calm, steady, and ready to help. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. Youre a natural relationship-builder who earns trust quickly and keeps it. You listen first, then guide, making customers feel understood while confidently recommending solutions. Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy. Compensation: Competitive salary + bonuses + benefits Agency Type: High-performing, fast-growing insurance agency with standards ABOUT US: Were not your typical insurance agency. Were a high-producing, high-expectation, high-energy team that believes insurance can be professional, human, and sometimes even fun. We protect families, businesses, and futures and we do it with excellence, accountability, and humor. Were now looking for an Office Manager who can run the engine while keeping the culture strong. THE ROLE As our Office Manager, you are the heartbeat of daily operations. You dont just manage tasks you manage people, expectations, processes, and professionalism. RESPONSIBILITIES Customer Experience: Ensure every client feels respected and well taken care of Monitor service quality and follow-up Handle escalations professionally Protect the agency reputation Team Leadership: Support the agents direction Lead by example Ninja Maintain positive culture Operations: Maintain workflows and documentation Improve systems and processes Culture & Responsibility: Set the professional tone Uphold agency and company values WHO YOU ARE Organized, confident, and dependable Calm under pressure Accountable and honest Detail-oriented Customer focused Team oriented EXPERIENCE Customer service or leadership experience Office management or operations background Insurance experience preferred but not required WHY THIS ROLE You will be respected, trusted, heard, and valued. You will play a vital role in agency success. READY TO APPLY? Apply today and tell us why you are the Office Manager every great agency needs.

Hi, we're CompanyCam. We're a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor's entire business. We're committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers. But don't let that corporate description fool you-the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them! The Role As a Customer Success Manager, you'll play a critical role in helping customers get long-term value from CompanyCam. You'll act as a trusted partner to a portfolio of customers, guiding them through adoption, renewal, and growth. Through proactive outreach and meaningful conversations, you'll help customers solve real problems while ensuring they fully understand how CompanyCam supports their business goals. This role is essential to reducing churn, increasing engagement, and driving expansion across our customer base. You'll work closely with Sales, Marketing, and Product to ensure our customers feel supported at every stage of their journey. Location: Candidates must permanently and currently reside in the United States. What You'll Do Proactively engage with customers to monitor account health and drive successful adoption Educate and train customers on CompanyCam features, best practices, and new product updates Identify at-risk accounts and execute thoughtful retention strategies to reduce churn and downgrades Manage renewals by guiding customers through contract continuation and addressing concerns Partner with Account Managers to identify and qualify growth opportunities such as add-ons or expanded usage Advocate for customer needs internally while aligning with CompanyCam's business goals Develop and contribute to training resources that improve customer education and product usage The Impact You'll Have At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems-and we believe that kind of work is best done by a team that reflects the world around us. I n this role, you'll drive impact by: Improving customer retention by proactively addressing risk and strengthening relationships Increasing product engagement and revenue through education, adoption, and expansion efforts Elevating the customer voice across the organization to influence better outcomes and experiences Showcasing customer success to help others understand the value of growing with CompanyCam What You'll Bring Experience in a customer-facing role, ideally within a SaaS environment Strong written and verbal communication skills with the ability to lead quality customer conversations Proven ability to work independently while managing a book of business A high level of empathy and a customer-first mindset balanced with business goals Strong problem-solving and strategic thinking skills Ability to identify trends and opportunities through customer usage and feedback Bachelor's degree in Business Administration or Communications, preferred A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving. A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems. Benefits & Compensation This is a salaried/hourly position at CompanyCam. Our starting salary range is $48,000 per year and is based on experience. Our average on target earnings (OTE) are around $67,200. We also offer meaningful equity and other benefits. CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn't align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team. For any accommodations or technical issues related to the online application or interview process, please email ******************* and we'll respond promptly. Please do not include any medical or health information in your message. Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our careers page.

Career-defining. Life-changing. At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: Position: Program Manager, Customer Experience Location: Remote - National US About this role: The Customer Experience team is responsible for partnering both internally and externally, including sales and commercial team along with key stakeholders at large health systems, to design and execute solutions that improve efficiency and outcomes. Scope of Work: * Ability to perform role effectively for an average of 6 opportunities concurrently. * Support customer clinical, operational, financial goals via designing customer journeys to drive adoption of the Zio Service. * Align with brand priorities to ensure the customer experience (CX) is streamlined, personalized, and optimized. * Responsible for creating and leading end-to-end customer experience strategy and differentiated solutions informed by insights, analytics, and best practices. * Differentiate iRhythm as a trusted partner in ambulatory cardiac monitoring through the creation of operational efficiencies and standardization of care for patients with cardiac arrhythmias. * Partner with key stakeholders (Director + VP of Cardiovascular Service Line, Population Health, Chief of Cardiology + EP, etc.) within large health systems to align on goals and success metrics of cardiac programs, identify challenges with current cardiac monitoring program, and recommend solutions that enable health systems to optimize their program * Leverage career experience and iRhythm tools to create standardized, reproducible experiences for customer engagements * Collaborate closely with CX Senior Manager peers, with iRhythm area sales leadership and cross-functional team members such as EHR Integration Managers, Key Account Managers, Revenue Cycle Billing Managers, Clinical Operations and Customer Service to effectively meet the needs of our customers and drive adoption of the Zio service. * Accountable to prioritizing work that meets the needs of iRhythm business goals * Held accountable to performance metrics that demonstrate physician adoption across large health systems, contributing to the health of IRTCs business * Strategically partner with geographic sales team to understand their business plan, and how you can best support them impacting deep + broad penetration of their large health systems Requirements * Bachelor's degree required, Master's degree preferred: * Minimum of 6 years of related experience with a Bachelor's degree; or 4 years of experience in a similar role and a Master's degree. * Experience in device or clinical sales working with large health systems in a consultative capacity preferred, or experience working in healthcare in process improvement, cardiovascular leadership, or clinical degree preferred * Key attributes: Ability to influence across teams with strong teamwork and collaboration; ability to quickly build trust with sales team, cross-functional partners, and customers as a strategic partner. Willingness to be flexible to the needs of IRTCs business goals, ability to quickly onboard and execute within role within 3-6 months * Strong communication and presentation skills * Ability to quickly analyze data to glean insights impactful to making recommendations to both sales partners and customers * Demonstrated ability to adapt quickly and deliver on strong performance during times of ambiguity and complexity * Strong understanding of the healthcare landscape and experience in cardiology preferred * Ability to multi-task and prioritize in a fast-paced environment * Proficiency with tools commonly used in a business environment including customer relationship management (Salesforce), Microsoft Office (Visio) * Must be able to travel up to 50%. Location: Remote - US Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range $112,000.00 - $145,000.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at ********************* About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact *********************. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY. For more information, see *********************************************************************************** and *****************************************

Job Description Account Manager is responsible for contacting all customers who's Rental Agreements have expired and working with them in whatever it is feasible to maintain the account. This position, though requiring extensive telephone collection type activity, is more a sales than a collections job. The Account Manager's priority is to re-sell the Rental Agreement and educate the customer rather than simply calling to collect money. Account Manager / Collection Specialist is a great opportunity and offers great pay and benefits. Prior experience as sales agent, rental agent, account executive, account manager, account collection, rent to own, automative sales is very helpful to the success at this job. Requirements/Responsibilities Account Manager / Collection Specialist main responsibilities include, but are not limited to the following: * Contact all customers whose Rental Agreements have expired for non-renewal and determine the customer's need, expectation or problem. This will most often be done by phone but may require going to the customer's residence to either discuss their account or pick up the merchandise either at the customer's request or as a dictated by Company Policy. * Demonstrate diligence, urgency, impartiality and consistency regarding accounts management. * Contact references on all accounts that do not return calls. * Mail letters according to mail program. * Recognize and create opportunities to renew customer agreements * Schedule voluntary turn-ins of merchandise when bringing a Rental Agreement current is not likely. * Handle field collections and de-installations. * Fluency in English is a must, fluency in Spanish is highly desirable. We offer competitive base pay, commissions, bonuses and a complete benefits package. Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as sales agent, rental agent, account executive, account manager, account collection, rent to own, automative sales is important to the success at this job. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

The Service Desk Lead provides supervisory and operational leadership for the company's service desk functions. This role manages weekly day-to-day service desk operations, leads shift teams, ensures quality service delivery, and serves as the primary escalation point for service desk issues. The Lead works closely with the Service Desk Manager on process improvements and strategic initiatives while maintaining focus on customer satisfaction and operational excellence. **Key Responsibilities** + Provide operational leadership and supervision of service desk operations + Manage service desk shift operations and team coordination + Serve as primary escalation point for service desk issues + Monitor and ensure adherence to SLAs and quality standards + Provide technical guidance and troubleshooting support + Conduct service desk quality assurance reviews + Train and mentor service desk personnel + Generate shift reports and performance metrics **Required Qualifications** + Bachelor's degree in IT, Business Administration, or related field + 6+ years of experience in service desk operations + Minimum 2 years of supervisory or lead experience + Strong understanding of ITIL principles and processes + Proficiency with service desk and ITSM platforms + Excellent problem-solving and technical troubleshooting skills + Strong leadership and communication abilities + Ability to manage multiple priorities in fast-paced environment **Job Specific Skills** + Service Desk Operations Leadership + ITIL & IT Service Management Processes + Technical Troubleshooting & Escalation Management + Team Supervision & Mentoring + Shift Operations & Quality Control **Preferred Skills** + ITIL Foundation certification + ServiceNow platform expertise + Federal IT operations experience + Multi-site service desk coordination + Performance metrics and reporting **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $84,900 - 154,500 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Role will be hybrid 2-3 days if near a Toast office* - will only be considering candidates who are located in the Omaha, NE area. Bready * to make a change? As an Manager II, Customer Care - Enterprise, you will actively manage a team of agents for the Enterprise campaign. You are responsible for the productivity and the well-being of the members of the Customer Care Team in our Omaha, Nebraska office and will act as a Subject Matter Expert for Operations. You will oversee the customer journey for those experiencing Toast POS issues throughout the care experience, while working with cross-functional Internal teams such as Restaurant Success, Sales, and Onboarding to create process and support guidelines. To thrive as an Manager II, Customer Care - Enterprise at Toast, you are resilient, motivated to coach a team on delivering high quality customer interactions, feel a sense of ownership in Brand Success, and excel in ambiguous environments. The Enterprise Care manager will actively manage a team of agents that are responsible for executing our Enterprise and Upper Mid-Market accounts, delivering a high-touch, personalized, and proactive support experience. This role is responsible for ensuring optimal customer journey experiences through weekly client meetings, collaboration, process refinement, and team development, focusing on technical troubleshooting, product knowledge, and innovative customer engagement. About this roll* (Responsibilities) Lead and develop a team, ensuring performance and adherence to schedules. Drive process improvement and innovation through communication and problem-solving. Facilitate brand management with smooth client transitions and ensure satisfaction through cross-functional collaboration. Analyze data, conduct reviews, and implement project management to optimize customer care. Maintain brand consistency and utilize Google Suites for transparency and reporting. Maintain availability for flexible scheduling to meet client needs. Do you have the right ingredients*? (Requirements) 3+ years of experience performance managing and coaching, for instance a Team Lead or Manager 4+ years of experience in a role responsible for customer satisfaction and championing the customer experience Success operating independently and navigating competing priorities in a constantly changing environment Experience solving complex customer issues with a sense of urgency and professionalism Strong communication, problem-solving, and project management skills. Proficiency in Google Suite and ability to work flexible hours. Special Sauce* (Non-essential Skills/Nice to Haves) Experience with customer service contact platforms and ticketing systems Experience working in the tech industry or for a SaaS company Open to schedules that may include weekends, holidays and nights Our Spread* of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** *Bread puns encouraged but not required The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$95,000-$152,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Title: Garden Center Customer Service Status: Part-Time, Full Time, Hourly, Daytime and Some Weekend Availability Reporting Relationship: Store Manager Work Schedule: Hours vary by season. The Grass Pad is hiring Garden Center Customer Service to work in our Omaha location. When people visit the Grass Pad, they are greeted by a Garden Center Customer Service who answers their questions, helps them find the right grass seed or lawn care products, including flowers, perennials, shrubs, and trees and gives them all the advice they need to be successful. We pride ourselves in the customer service that we offer all our customers, from commercial clients to people starting lawn care for the first time. Grass Pad focuses on providing solutions for our customers and working together as a team to provide the customer with the best service possible. No formal training in lawn or landscape needed - we will train you on the job. This position has great growth potential in the company for the right person. This job might be for you if: You love helping people. We want our customers to be successful, and that success starts with you. You have a friendly personality and enjoy talking to people. On the sales floor you will be the first person to greet the customer when they walk in the door. You like working in an open air, team-oriented environment that promotes responsible care of the environment. You have excellent communication skills, and you can explain complicated subjects through simple language. You have experience in customer service or sales. Bonus: You have interest in lawn and landscape or outdoor activities. As a Garden Center Customer Service, your typical day might include: Greeting customers and guiding them through the basics of our lawn care program and quality grass seed that we sell and guiding them through nursery to help find the best plant for their needs. Help customers by problem solving their lawn or plant issues and patiently answering their questions. Bagging seed for customers - our grass seed is sold by the pound and we take pride in helping the customer from start to finish. Writing tickets for customers to take to the cashier for check out. Planning and preparing quotes, purchase orders, shipping orders or transfer orders. Assisting with design and merchandising of the sales floor, including setting up seasonal and promotional displays, writing signage and rotating plants in the flower and nursery section. Restocking shelves and keeping products clean and orderly. Cleaning and closing the store/nursery at the end of each day. Completing the customer experience by loading and carrying out products for customers. Planning and preparing quotes, purchase orders, shipping orders or transfer orders. Assisting with design and merchandising of the nursery, including setting up seasonal and promotional displays, writing signage and rotating plants in the flower and nursery section. Unloading nursery trucks and organizing new products into the nursery area. Benefits The Grass Pad is successful because of the employees we hire. We offer generous medical insurance, matching 401k after one-year, paid time off, flexible scheduling, employee discount and a family-first attitude. Company History The Grass Pad is a family-owned company that started during the 1960s in Omaha, selling grass seed and fertilizer. Since then, we've built a business on honesty, integrity and putting the customer's success first and foremost. We now have 6 locations - one in Omaha and five in the Kansas City area. At the Grass Pad it is not uncommon to find people that have worked here for decades. We love passion and dedication in our employees, and when we see those traits, we fight to keep people around and help them grow. We offer career and responsibility growth, management training and extensive on the job training. Grass Pad maintains merit-based employment and is an affirmative action, equal opportunity employer. Seasonality Our busy season spikes in the spring and the fall. Normal business hours vary with the season, with our longest opening hours during the spring and falls seasons. For most of the year, our store is open 7 days a week. Weekend and overtime work will be required during the busy seasons. Education and/or Experience Associate degree (A. A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

What you will do: Under general direction, this position manages a truck-based service business, grows the labor and material business including revenue, gross margin and service asset management. Deploys and maintains standardized tools, systems and support for the Service Team. Manages resources to maximize customer satisfaction and improve productivity and profitability. Effectively recruits, develops and retains employees. Ensures overall operational excellence and service growth. How you will do it: Set and monitor goals for overall team growth and profitability. Lead the efforts of the Service Team to ensure productivity, consistency and quality. Respond and assist with the closure of warranty-related issues. Manage customer relationships and drive issue resolution. Assist with monthly forecasting and management of overhead accounts. Maintain optimum team staffing levels through labor forecasting, planning, and management. Recruit, hire and retain team staff. Work with direct reports and Team Technical Leads to create effective development performance plans. Communicate clear performance expectations, conduct quarterly one on one meetings and annual performance reviews for direct reports. Approve time sheets for direct reports, ensuring pre-job checklists, daily debriefing, and monthly Near Misses are completed in a timely manner. Perform all other necessary management tasks related bookings, Accounts Payables and Account Receivable. Take responsibility for safety performance and program compliance. Assist Service Team in identifying and actively pursuing opportunities for additional work through change orders. Develop and maintain long-term relationships with contractors, clients, consultants and subcontractors. What we look for: As a leader, you will need to communicate effectively with both internal and external customers, both verbally and in writing. Whether working independently or as part of a team, you will take ownership of issues and resolutions. You are comfortable simultaneously handling a large and diverse number of tasks with tact, cooperation, and persistence. Your proven organizational and time management skills mean you are able to regroup as priorities and objectives change. Customer satisfaction is your priority. Required Qualifications: College degree or equivalent combination of education and experience. A minimum of 10 years' experience in the HVAC field. Preferred Skills/Education/Experience: Bachelor's in a technical field. 5 years of supervisory experience and 1-2 years related site coordination and project management experience. 5 years field experience in HVAC and/or building controls systems, including knowledge of digital HVAC controls. Experience using service management software and financial accounting systems. Excellent verbal and written communication skills. Strong computer skills in a Microsoft Office environment. Strong interpersonal and collaboration skills; ability to positively represent Johnson Controls and communicate with others at varying technical levels. HIRING SALARY RANGE: $89,000 -127,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** #LI-DS1 Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

As a Generator Service Manager for our client, you will be responsible for overseeing the service operations related to generator systems. This role involves leading a team of technicians and ensuring that all service work is performed efficiently and effectively. You will manage service schedules, coordinate on-site activities, and liaise with customers to provide exceptional service and timely responses to their needs. Your key responsibilities will include maintaining high standards of work, monitoring service performance, conducting regular audits, and implementing continuous improvement initiatives. You will also be responsible for training and developing your team to enhance their skills and knowledge related to generator maintenance and repair. The ideal candidate will have a strong background in generator services, excellent leadership skills, and a commitment to customer satisfaction. If you are organized, detail-oriented, and passionate about leading a team in delivering quality service, we invite you to join our dynamic team at D2B Groups. Requirements 5+ years of experience in generator service management or similar role required Experience as a Generator Technician highly preferred Strong leadership and team management skills Excellent communication and interpersonal abilities Proficiency in service management software and tools Ability to analyze service data and implement improvements Customer-focused attitude with a commitment to service excellence Knowledge of generator systems and related equipment Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Training & Development