Customer Experience and Service Transformation Advisory Senior Manager (Products)
Customer service manager job in Bentonville, AR
We are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: **********************
You are:
You are an expert in customer support and contact centers, with an understanding of the software that enables them. You understand the ins and outs of customer support organizations, what drives call volume, how to think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. You've experimented with or implemented GenAI solutions and understand how they can be used to drive efficiencies and enhance the experience for both customers and agents.
You've previously led a customer support transformation and understand large scale technology delivery. You understand how to identify and quantify cost savings or revenue opportunities, identify initiatives to realize value, and can execute against them. Additionally, you are familiar with the selling process, and you've pitched proposals and solutions to help solve client problems. Working in an agile, fast-paced environment at the forefront of new trends energizes you, and you're at your best when contributing to a team. You're always ready to dive deep into creative and analytical thinking to solve problems and transform challenges into opportunities. Leadership and verbal skills? Yours are top-drawer, and you know how to work well with everyone from junior colleagues to executive stakeholders.
The Work:
* Evaluate clients' current customer service offerings and organizations, identify gaps and opportunities, to generate and prioritize recommendations, offering strategic solutions that address their unique needs and business goals
* Quantify business cases, estimating the value impact of your recommendations, and sequence transformation roadmaps to realize benefits over time
* Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences
* Collaborate across teams, from visual designers to developers and data scientists to in-industry subject matter advisors, to generate insights and deliver customer-centric, insight-driven solutions
* Help advise on how technologies, including CCaaS, CRM, and GenAI can be leveraged to deliver on target outcomes such as revenue growth, cost-savings, and improved experiences
* Advise clients on ways to measure success and improve their customer-centric metrics
* Establish relationships with client stakeholders and build long-term partnerships for Accenture
* Identify opportunities and drive new business development efforts to help new and existing clients transform their customer service
* Manage and coach junior team members, and continue to grow your own expertise
* Contribute to perspectives and thought leadership to help Accenture maintain its thought-leadership position
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Qualification
Here's What You Need:
At least 8 years of experience in a role with customer support, executive ownership, leadership, and selling duties such as:
* Working in-depth with customer service and support business processes and capabilities
* Solutioning and selling new ideas and proposals
* Incorporating experience design and analytics into customer service, and support processes
* Leading and understanding large, complex global transformation projects
At least 5 years of experience working with:
* Cloud (SaaS) solutions and determining how they fit into a client's larger application ecosystem
* Customer service platform technologies such as Salesforce and Dynamics
* Artificial intelligence and front-end digital platforms
* Bachelor's degree
Bonus Points If:
* Your Bachelor's degree is in engineering, computer science, information systems, or business
* You have an MBA or equivalent graduate degree
* You were responsible for a customer support organization
* Have hands on experience with artificial intelligence and conversational design
* Have expertise working with organizations within Consumer Goods, Retail, Life Sciences, Automotive, Travel & Hospitality sectors.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $132,500 to $302,400
Cleveland $122,700 to $241,900
Colorado $132,500 to $261,300
District of Columbia $141,100 to $278,200
Illinois $122,700 to $261,300
Maryland $132,500 to $261,300
Massachusetts $132,500 to $278,200
Minnesota $132,500 to $261,300
New York/New Jersey $122,700 to $302,400
Washington $141,100 to $278,200
#LI-NA
Locations
Automotive Customer Relations Manager
Customer service manager job in Bentonville, AR
McLarty Daniel Chrysler Dodge Jeep RAM of Bentonville is looking to for the perfect person to be our Customer Relations Manager!
Are you our person? We're looking for a friendly face to help keep our customers happy and up-to-date in our service and repair center. This person will work hand-in-hand with our Sales Relations Manager, our Sales Managers, our Service Manager, and all of our customer advisors to ensure our customer satisfaction will remain high. This person will be empowered to be a customer advocate, helping us constructively improve processes and workflows. On the day to day, this role will assist in reaching out to customers, following up on any trailing communications via our texting software, answer incoming calls, and proactively call recent service customers to quality check their experience.
This is a 40 hour a week position with a 5 day workweek. We offer excellent benefit, and competitive pay based on experience!
Position: Customer Relations Manager / Safety Sensitive
About Us
Come join a winning team at McLarty Daniel Chrysler Dodge Jeep RAM. If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people.
Benefits
Medical Plan
Dental Plan
Vision Plan
401(K) w/ employer match
Promote from within
Paid Time Off
Opportunities for advancement
Partners in our community
Responsibilities
Keep customers informed on their vehicles status in the shop.
Communicate with service customers visiting the dealership to ensure all needs are met.
Assist Service Advisors in providing updates to customers through communication software, telecommunications, and by working with Service Management, Part Department, and Service Technicians to ensure Advisors are able to update customers in a timely fashion.
May be asked to Drive vehicles to and from service lane, service stalls, and parking lot as needed.
Work Service Daily Logs to ensure customer satisfaction in services completed.
May be asked to Retrieve and deliver vehicles from property locations.
Perform other duties as assigned.
Additional duties for all aspects of customer relations
Have concierge approach to customers in the service drive and waiting areas.
Qualifications
Able to work flexible schedules and some weekends
Positive attitude, can-do mentality, confident, outgoing personality eagerness to improve
High school diploma or equivalent
Professional attitude and the ability to deliver best-in-class customer service
Reliable transportation to and from work every single day
Valid driver's license and clean driving record
The individual must maintain an acceptable driving record according to our insurance standards at all times.
No employee or applicant should be under the influence of any substance including medical marijuana on-site or during work hours. Further, employees under the influence of are prohibited from undertaking any task that would constitute negligence or professional malpractice, and are prohibited from operating any type of powered vehicle or powered equipment - handheld or otherwise.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyCustomer Success Manager I
Customer service manager job in Bentonville, AR
Job DescriptionDescription:
About Us
Our client is a fast-growing startup specializing in predictive retail analytics and is seeking an experienced and tech-savvy Customer Success Manager to join our team. In this crucial role, you will serve as our customers' named resource and foster a long-term business partnership. You will develop deep relationships with customer teams, leveraging your retail and analytics expertise to drive platform adoption and improve customer health.
The equation for success: Platform Adoption + High Engagement = Revenue Retention. As a Customer Success Manager, you will be key in ensuring this equation holds by driving customer engagement and facilitating continuous value delivery from the platform.
Qualifications Statement
While having “desired” qualifications makes for a strong candidate, we encourage applicants with alternative experiences to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering our client. We are always looking for people who will bring something new to the table! With a passion for working with customers, to ensure seamless renewals.
You will be:
· Supporting and collaborating with cross-functional teams, including Product, Engineering, and Support, to ensure seamless onboarding and training for new customers.
· Effectively aligning with and managing both Business & Technical Stakeholders around customer goals, ensuring value is delivered through the organization.
· Supporting and collaborating with cross-functional teams to ensure seamless onboarding and training for new customers.
· Manage a portfolio of accounts with an annual recurring revenue of $1M to $1.5M.
· Customer Outcome Objectives and Success Plans: Partner with Account Executives and Solution Engineers to understand client business drivers and outcome objectives and partner with clients to develop success plans and outline value expectations.
· Renewal and Retention Management: Support the renewal process to ensure customer retention targets are met and exceeded.
· Mitigate Churn: Monitor product usage and adoption, identify potential areas of concern and develop mitigation strategies such as proactive outreach, personalized support, or executive business reviews to ensure a high renewal rate.
Cross-Sell and Expansion: Collaborate with the sales team to identify opportunities for additional licenses, features, and services within existing customer accounts.
Data Analysis: Utilize data-driven insights (root cause analysis) to monitor customer health, identify trends, and implement proactive measures to enhance customer success.
Thought Leadership: Support thought leadership, which drives cross-functional collaboration, improvements to processes, and accelerated customer value realization.
Requirements:
Client Manager - Retail
Customer service manager job in Bentonville, AR
R25_0020442 At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking to add a Client Manager to our team. This is a hybrid role and requires being onsite weekly in Bentonville, AR
Job Description
As a Client Manager, you will play a pivotal role in ensuring client satisfaction and engagement by providing insightful analysis, actionable recommendations, and proactive thought leadership. You will deliver timely outcomes and customer value through data and analytics, enhancing the overall customer experience and NielsenIQ's performance. Each day presents new challenges in the dynamic and fast-paced retail environment, offering you the opportunity to grow and make a significant impact.
Key Responsibilities:
* Client Issue Resolution: Identify, diagnose, and decompose client business issues.
* Stakeholder Leadership: Lead client stakeholders by fostering strong relationships and understanding their strategic goals and processes.
* Insight Provision: Offer insights and recommendations showcasing thought leadership and analytical aptitude.
* Knowledge Development: Build expertise across NielsenIQ's tools, data assets, and industry verticals.
* Advanced Analysis: Utilize NielsenIQ solutions and market knowledge to conduct advanced issue-based analyses with clear, proactive insights and action-oriented recommendations.
* Collaborative Opportunities: Seek collaborative opportunities internally and externally to enhance projects by working across teams at NielsenIQ.
* Revenue Goals: Contribute towards achieving overall revenue goals and operating plans through lead generation.
#LI-Hybrid
Qualifications
* 5+ years in FMCG, CPG, and/or Retail industries.
* Strong analytical aptitude, experience with syndicated data and market research techniques.
* Ability to synthesize data and simplify findings into actional recommendations that solve client business issues.
* Skilled and polished communicator, adept at handling client issues and presentations.
* Experience in client service environments, with the ability to develop, maintain, and grow client relationships in complex situations.
* Proven ability to elevate client relationships and expand business engagement.
* Able to work collaboratively with internal and external teams.
* Sense of urgency and accountability to drive client outcomes.
* Experience identifying, building on, and passing along sales opportunities.
* Strong project management skills with the ability to manage multiple priorities.
* Bachelor's Degree.
Additional Information
This role has a market-competitive salary with an anticipated base compensation of the following range: $76,500-$90,000. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more.
US Benefits
* Comprehensive healthcare plan (medical, Rx, dental, and vision).
* Flexible spending accounts and a Health Savings Account (including company contributions).
* Life and AD&D insurance.
* 401(k) retirement plan including company matching contributions.
* Disability insurance.
* Tuition Reimbursement.
* Discretionary paid time off program and 11 paid holidays.
* Flexible working environment
* Volunteer time off
* LinkedIn Learning
* Employee-Assistance-Program (EAP)
Our Benefits
* Flexible working environment
* Volunteer time off
* LinkedIn Learning
* Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the ***************************************************************
Customer Success Manager
Customer service manager job in Bentonville, AR
Job DescriptionAbout OguryOgury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people. We deliver relevant audiences at scale and on quality publisher inventory thanks to our exclusive data, which is meticulously collected and crafted from millions of self-declared customer surveys, enriched with billions of impactful data points, and refined by AI. This results in audience insights and performance not available through any other adtech platform.
Founded in 2014, Ogury is a global organization with a diverse team of 500+ people across 19 countries.
At Ogury, our vision unites us all. But we know that it takes people from all walks of life to come together and make it happen. We embrace and celebrate what makes us different, creating a unique and winning culture where everyone feels safe, has access to the same opportunities, and is excited about bringing their most authentic self to work. Everyday.
Together we're changing the face of adtech with values that inspire excellence, standards that encourage a leadership mindset, and an inclusive workplace where Ogurians are engaged and know they belong.
Working at OguryAt Ogury, we pledge to provide all our team members with an equitable voice across our company and community. We understand that to have Ogurians who are engaged, respected, and who feel proud to belong, means creating a safe space where everyone feels comfortable bringing their most authentic selves to work. Everyday.
About The Role
Ogury is scaling fast, and as we expand our footprint across the U.S., we're on the lookout for a Customer Success Manager to join our team and help drive meaningful impact across the Central and Midwest regions.
In this role, you'll act as the linchpin across client relationships and campaign execution-working hand-in-hand with Sales and AdOps to ensure we're delivering best-in-class campaign performance and an exceptional client experience. You'll be at the center of it all, managing the end-to-end campaign lifecycle with a proactive, strategic mindset and a genuine passion for client success.
No two days will look the same. From launch prep to performance optimization, you'll be a trusted partner to both internal teams and external stakeholders-making sure everything runs smoothly, insights are shared, and our clients stay happy and engaged.
This role reports into our Senior Director of Customer Success and is based in either our Denver, Minneapolis or Bentonville office, where we encourage team members to join us in-person at least two days per week.
Our office time is focused on collaboration, connection, and cross-functional problem-solving-bringing together talented, curious people to do great work, together.Why you will love this role
Make a real impact - You'll be at the heart of client relationships, driving campaign success and long-term partnerships across key U.S. markets
Work with great people - Collaborate with smart, passionate teammates across Sales, AdOps, and Strategy in a supportive, high-performing environment
Own your day-to-day - Every day brings variety and autonomy-no micromanagement, just the trust and tools to deliver results
What you will be doing
Build strong partnerships - Develop and maintain long-lasting relationships with key clients and agency stakeholders. You'll be their go-to resource, advocate, and trusted partner
Own campaign execution - Manage the full lifecycle of a campaign-from setup and activation to performance reporting and post-campaign analysis
Lead your agency patch - Serve as the first point of contact and line of defense for all campaign needs, ensuring seamless communication and resolution of any issues
Stay informed - Become a subject matter expert in all things Ogury and the broader adtech landscape. Our industry evolves quickly, and staying ahead is part of the job
Provide strategic counsel - Offer thoughtful, tailored recommendations aligned with client goals, KPIs, and business objectives-backed by insights and a consultative approach
Identify growth opportunities - Spot potential for account expansion and work collaboratively with Sales to drive retention and incremental revenue
Deliver high-impact service - Champion Ogury's solutions by ensuring clients receive high-quality support, campaign success, and measurable value
Represent Ogury externally - Attend client meetings, industry events, and social engagements to deepen relationships and position Ogury as a trusted leader in the space
Collaborate cross-functionally - Work closely with internal teams across AdOps, Sales, and Product to ensure a coordinated, results-driven client experience
Manage and mitigate risk - Anticipate challenges early in campaign setup or briefing, flag potential issues, and work proactively toward successful resolutions
Leverage insights - Use Ogury's proprietary tools to uncover data-driven stories, delivering actionable insights and performance learnings that add value to every campaign.
What you will bring to Ogury
Client-facing experience within the digital advertising industry
Hands-on experience in mobile and programmatic advertising is required
Strong attention to detail and the ability to deliver results in a fast-paced, dynamic environment-even under tight deadlines
A mindset of ownership and accountability-you take initiative and follow through
A strong analytical approach with the ability to translate data into valuable insights and compelling narratives
Creative problem-solving skills and a passion for continuous improvement
Proficiency in Excel, PowerPoint, the Microsoft Office Suite, and Google Suite
Excellent communication and presentation skills-you're confident, clear, and engaging
A natural ability to build trust and credibility with both external clients and internal stakeholders-you're the expert, and it shows
Highly organized with exceptional attention to detail-you keep projects moving and nothing falls through the cracks
A growth mindset and drive to succeed-you're motivated to take ownership of your agency patch and make it thrive
In compliance with state specific Pay Transparency Acts, we strive to provide this same visibility towards compensation for all of our teams, globally.
The salary for the Customer Success Manager role is: $60,000 - $70,000 annually, in addition to annual variable compensation, dependent upon relevant experience and location.
Applications will close on October 15, 2025.
How Ogury supports you At Ogury, we believe in taking care of our team members and providing a work environment that supports both professional growth and personal well-being.
While benefits may vary by location, here's a glimpse of what you can typically expect when you join our team:- A competitive compensation package- Flexibility in working hours and location- Comprehensive benefits coverage - 401K plan with a company match- Generous holiday and leave allowance, in addition to national holidays- A strong focus on the well-being of our team members, with access to both physical and mental health resources- And more
We thank you in advance for your interest in Ogury!#LI-HP1 #LI-Hybrid
Our CommitmentAt Ogury, we are committed to fostering an inclusive workplace by providing equal employment opportunities to all. We will consider all qualified applicants without discrimination based on any characteristic protected by applicable laws.
We are committed to providing an accessible and inclusive candidate experience. If you require accommodations during the recruitment process, please contact us. In accordance with applicable laws, we will work with you to provide reasonable support and ensure a fair hiring process.
Please note that this position is for an existing vacancy and is open to all qualified candidates.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Assistant Manager, Servicing Recoveries
Customer service manager job in Bentonville, AR
GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.
GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
The Assistant Manager, Servicing Recoveries role is responsible for leading day-to-day operations, overseeing staff performance, compliance, and quality standards and guiding specialized servicing functions within the Servicing Department. This role manages frontline agents and Senior SMEs, ensures SLA adherence, and manages escalations for complex or high-risk cases in Bankruptcy,
Foreclosure, Mortgage and Probate. They partner with department leadership to drive process improvements, maintain regulatory compliance, and support team development to resolve systemic issues, drive process improvements, and support strategic initiatives.
This role requires strong leadership, analytical, and problem-solving skills, with the ability to balance daily operational oversight and long-term departmental goals. By combining management responsibilities with deep operational knowledge, the Assistant Manager, Servicing Recoveries plays a key role in maintaining operational excellence, regulatory compliance, and team effectiveness, while contributing to the overall success and reputation of the department.
Essential Job Duties and Responsibilities:
* People Leadership & Team Development - Lead, coach, and develop Specialists and Sr. Specialists through performance feedback, training, and career support.
* Escalation Management - Oversee and resolve complex or high-risk escalations, serving as the final decision point before senior leadership.
* Compliance Oversight & Quality Assurance - Ensure team work meets compliance standards, documentation accuracy, and audit readiness.
* Cross-Functional Collaboration - Represent the team in leadership-level discussions and align processes with Legal, Compliance, and other departments.
* Process Improvement & Reporting - Analyze team performance, identify inefficiencies, and drive process or policy improvements.
* Other duties as assigned from leadership to support team
Required Skills, Knowledge and Abilities:
* 2-5 years experience in Recovery management including bankruptcy, foreclosure and probate.
* Strong leadership and coaching skills with the ability to mentor, develop, and evaluate team members.
* Advanced problem-solving and decision-making skills, particularly in escalated or high-risk scenarios.
* Excellent written and verbal communication skills for cross-team collaboration and customer/regulatory escalations.
* Strong organizational and time-management skills with the ability to balance multiple priorities.
* Proficiency with servicing systems, credit bureau platforms (e.g., E-Oscar, DCM), and productivity tools (Microsoft Office/Google Workspace).
* In-depth understanding of servicing operations, including bankruptcy, foreclosure, probate, and regulatory compliance.
* Strong knowledge of federal and state regulations impacting servicing operations (e.g., FCRA, bankruptcy procedures, foreclosure laws).
* Familiarity with compliance, audit readiness, and risk management frameworks.
* Understanding performance metrics, SLA management, and reporting practices.
* Lead a team effectively by setting goals, monitoring performance, and providing feedback and development opportunities.
* Handle escalations with professionalism, discretion, and sound judgment.
* Drive process improvements by identifying inefficiencies and recommending/implementing solutions.
* Collaborate with cross-functional leadership (Legal, Compliance, Billing, Collections) to resolve systemic issues.
* Adapt to changing priorities and perform additional duties or special projects as assigned by leadership.
Compensation: $70,000 - $80,000 annually
Additional Information Regarding Job Duties and s:
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Customer Care Manager - In Office
Customer service manager job in Monett, MO
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Supervisor, Customer Services
Customer service manager job in Bentonville, AR
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Leads and coordinates the activities of workers in one or more occupations. Interprets company policies to workers and enforces safety regulations
Analyzes and resolves work problems, or assists workers in solving work problems
Initiates or suggests plans to motivate workers to achieve work goals
Recommends or initiates personnel actions, such as promotions, transfers, discharges, and disciplinary measures
May train new workers, maintains time and attendance records as well as personnel files and performance records
The Supervisor confers with other Supervisors and/or Managers to coordinate activities of individual departments
The Supervisor may confer with workers' representatives to resolve grievances
When supervising workers engaged chiefly in one occupation or craft, is required to be adept in the activities of the workers supervised
When supervising workers engaged in several occupations, is required to possess general knowledge of the activities involved
Required to operate Company equipment and/or drive Company vehicles
Qualifications
Who are we looking for?
Requirements
Must be able to work in a team environment and the ability to prioritize work and projects in order to meet competing deadlines from members of the team
The ability to show initiative and critical thinking skills are necessary
Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated
Minimum age of 18
High school diploma or GED equivalent; college degree preferred
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
Must be able to select, train, guide, and motivate employees handle multiple projects concurrently and have a working knowledge of PC's and software applications
Demonstrated ability to communicate verbally and in writing
Possess the legal right to work in the United States
Must be able to read, write, fluently speak, and understand the English language
Previous supervisory experience preferred
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
Auto-ApplyAutomotive Call Center
Customer service manager job in Bentonville, AR
Job Title: Business Development Representative | McLarty Daniel Nissan Job Type: Full-Time | On-Site Industry: Automotive Sales | Customer Service | Call Center
Join Our Winning Team at McLarty Daniel Nissan! McLarty Daniel Nissan, a premier dealership in Northwest Arkansas, is seeking a motivated and results-driven Business Development Representative (BDR) to join our dynamic sales team. This is an excellent opportunity for individuals with a background in inside sales, call center operations, or customer service who are eager to transition into the automotive industry.
Key Responsibilities:
Engage with potential customers through inbound and outbound calls, emails, and text messages
Qualify leads from marketing campaigns and set appointments for the sales team
Maintain and update customer information in the CRM system
Collaborate with the sales and marketing teams to develop strategies for customer acquisition
Provide exceptional customer service to enhance the overall customer experience
Qualifications:
Proven experience in inside sales, telemarketing, or call center environments
Strong communication and interpersonal skills
Proficiency in CRM software and Microsoft Office Suite
Ability to work in a fast-paced, team-oriented environment
High school diploma or equivalent; associate or bachelor's degree preferred
What We Offer:
Competitive base package with performance-based bonuses
Comprehensive benefits package, including health, dental, and vision insurance
Opportunities for career advancement
Ongoing training and professional development programs
A supportive and inclusive work environment
Why McLarty Daniel Nissan?
At McLarty Daniel Nissan, we pride ourselves on delivering exceptional customer service and fostering a culture of excellence. As a member of our team, you'll have the opportunity to grow your career in a supportive environment that values integrity, innovation, and teamwork.
Apply Today!
If you're passionate about sales and customer service and are ready to take the next step in your career, we want to hear from you. Submit your application through Indeed and join the McLarty Daniel Nissan family!
Auto-ApplyTax - Business Tax Services - Private Tax - International Private Client - Manager
Customer service manager job in Rogers, AR
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Tax Manager -EY Private, International Private Client**
As an EY Private Tax Manager, with a focus on cross border tax needs of high net worth individuals and their affiliated entities, you will apply your tax knowledge across a wide range of tax topics and processes, devising elegant outcomes to some of the most complex challenges around. You'll work with some of the world's most successful private clients and businesses, and in return you can expect an incredible range of projects and responsibilities that will support your career growth.
**The opportunity**
EY Private is a growing practice within the organization, and you'll see that growth reflected in your career. With a diverse portfolio of interesting and challenging work, you'll make an impact on some of the most technically demanding tax planning projects around. You'll be part of a growing global team, acting as a key point of contact for a wide range of clients and colleagues. This is an opportunity for cross-border and cross-functional teaming. In return, you can expect plenty of support designed with your own personal skills and experience. EY is a dynamic place to develop not only your technical tax knowledge, but also your professional leadership and business acumen.
**Your key responsibilities**
Depending on your unique skills and ambitions, you could be managing various responsibilities, from technical planning and advising of clients that include high-profile individuals of extremely high net worth, and expectations to match. That will make you a trusted advisor and role model for our people across multiple teams, making this a great place to develop a diverse network of collaborative colleagues. Whatever you find yourself doing, you'll personally coach and develop a highly trained team, all while handling activities with a focus on quality and commercial value.
**Skills and attributes for success**
+ Apply rules related to controlled foreign corporations and passive foreign investment companies onto tax returns
+ Application of foreign tax treaties and foreign tax credits
+ Prepare form 1040, 1041 and 1065 and significant experience preparing or advising on domestic income and transfer tax and/or U.S. international informational returns (Forms 5471, 8858, 8865, 1040, 1041, 1065, 3520, 3520A)
+ Team members with a compliance focus: prepare or review US federal and state tax returns for high net worth individual US citizens living abroad, US residents holding non US assets, or foreign nationals holding US assets. This role includes the preparation and review of the foreign info reporting requirements for cross border tax compliance such as foreign corporations, foreign partnerships, foreign disregarded entities and foreign trusts. Experience with relevant tax processing programs, and application of AI to data optimization and return process are essential skills.
+ Team members with an advisory focus:
+ Design pre-immigration tax plans
+ Classification of trusts for US tax purposes, and review of forms 3520
+ Assist with US exit planning
+ FIRPTA
+ Form the US tax piece of multi-jurisdictional inheritance/succession, including the use of trusts, both domestic and foreign
+ Identifying foreign reporting obligations
+ Prepare tax memorandums and opinions
+ Translating complex data from a range of sources into client-ready insights and deliverables
+ Support our Private practice with relevant tax analysis and address new trends/market opportunities.
+ Work closely with rotators from our domestic teams, individuals on rotation from foreign affiliated firms, and our global deployment services team
+ Building effective long-term relationships with our clients, understanding their unique needs to provide a tailored service
+ Communicating complex tax issues to non-tax professionals and clients
+ Maintaining your reputation in your field by constantly updating and sharing your technical and finest practice knowledge
+ An appreciation of world affairs, cultures and protecting financial security.
**To qualify for the role you must have**
+ A bachelor's degree in a related field, supported by significant tax and a CPA certification or membership in The Bar; Minimum of 5 years of work experience in professional services or professional tax organization
+ A thorough understanding of estate and wealth planning; as well as experience with federal and state personal and trust income tax
+ Excellent collaboration and negotiation skills, and the confidence to challenge senior colleagues and stakeholders from a diverse range of backgrounds
+ A thorough understanding of automated tax processing systems and laws within your area of technical professionalism
+ Experience managing budgets and projects
**Ideally, you'll also have**
+ A proven record in high net-worth tax planning
+ A proven record in a professional services environment
+ Experience in coaching and mentoring junior colleagues
+ Executive presence and business development skills
+ Strong analytical skills and attention to detail
+ The ability to adapt your work style to work with both internal and client team members
**What we look for**
We're interested in tax professionals with a genuine interest in providing outstanding services to some of the world's most influential people. Working with people from all backgrounds, from executives and entrepreneurs to investors and families, you'll use your experience and status as a trusted advisor to maintain and further our reputation for excellence.
**What working at EY offers**
We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 15 days of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:
+ Support, coaching and feedback from some of the most engaging colleagues in the industry
+ Opportunities to develop new skills and progress your career
+ A network of overseas colleagues, and chances to relocate or take on overseas assignments
+ The freedom and flexibility to handle your role in a way that's right for you
**About EY**
As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
**If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.**
**Build your legacy with us. Apply today.**
EY, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $116,200 to $212,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $139,400 to $242,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
National Client Manager
Customer service manager job in Bentonville, AR
As a National and Regional Account Manager, you have excellent communication skills as well as the ability to hold strong relationships with your clients. You have extensive experience within the civil engineering industry including project management, marketing and sales, project capturing, as well as other market sectors. You have an entrepreneurial drive for results as well as a proven ability to attain goals. You bring your skills and experience to the table when ensuring that clients both at the national as well as regional level are receiving quality services. You aim to please and are successful in holding strong relationships with each of your clients. You get the "big" picture and want to contribute accordingly - and that's why you'll have all the opportunity for career growth within our company you'll want.
Responsibilities
Responsibilities
* Manages the service of a portfolio of National Accounts.
* Builds, maintains, and strengthens client relationships.
* Utilizes networking and contacts in appropriate professional organizations to network with potential clients and to develop intelligence regarding firm's competition.
* Collaborates with the National Practice Leader, Account Managers, Executives and other departments to coordinate client and project pursuits and new business opportunities with potential pursuits.
* Interacts with clients on a regular basis.
* Ensures consistency and accuracy of customer account deliverables.
* Keeps current with knowledge and trends of clients' industries and creates and sustains strong relationships within these industries.
* Establishes clear timelines to meet client requirements and anticipates obstacles and provides solutions.
* Identifies business initiatives and improvements.
* Produces and proofreads statements of qualifications and proposals.
* Communicates with clients during the pre-project/proposal phase with a focus on generating business.
* Compiles and provides information in the client database and maintains accurate and complete customer account information.
* Maintains and updates the client database for regional and national accounts to develop leads and target marketing.
* Maintains and tracks an active list of all projects being executed for specified national clients.
* Collaborates in the creation of marketing/business development plans and budgets specific to national accounts.
* Maintains consistent interaction with multiple offices including principals, directors, managers, and others to effectively support the marketing strategy for the growth of national accounts.
* Partners with Account Managers and Executives in maintaining and nurturing client relationships, managing customer accounts, and achieving sales objectives.
* Provides research, data consolidation, and recommendation development used to create internal reports, process documents, and/or industry trend reporting.
* Creates work plans and meets project deadlines
* Note: this role may require occasional out of office visits to other ECS facilities throughout the region.
Qualifications
Required Skills and Qualifications
* BS degree in a field related to our service lines.
* 10+ years of experience in a related field.
* 15 years related experience may be considered in-lieu of degree.
* Ability to prioritize, multi-task and successfully meet deadlines.
* Excellent written and oral communication skills and relationship building skills.
* Proficiency in MS Office and database management.
* Proven track record of servicing clients with a high level of satisfaction.
* Strong commitment to team-building.
* Strong knowledge of our service lines and client needs.
About Us
ECS is currently ranked #66 in Engineering News-Record's Top 500 Design Firms (April 2025), #144 in Engineering News-Record's Top 200 Environmental Firms (October 2024) and #50 in Zweig Group's Hot Firm List (June 2025).
ECS is an Equal Opportunity Employer. To learn more, click here.
Auto-ApplyManager Customer Service
Customer service manager job in Springdale, AR
Become part of the excitement. Manager Customer Service As a Manager Customer Service, you will oversee customer service, administrative, operations, and logistics staff in the branch to help the Company achieve its sales, financial and service goals. In this role you will:
* Assist the Branch Manager in managing resources within the branch
* Supervise and mentor customer service, administrative, warehouse, and transportation functions
* Staff all service and administrative functions and monitor performance of related employees
* Implement customer-facing service solutions and e-commerce solutions
* Set branch schedules, establish procedures, and resolve service failures
* Collaborate with Branch Manager in managing profitability, expenses, and assets
What you bring to the table:
* SAP and Microsoft Office experience
* Supervisory and leadership skills; ability to motivate and support a team
* Problem solving and conflict resolution skills
* 3+ years experience required
* 2 year degree preferred
Compensation Details: The expected base salary for this position is starting at $70,000 annually depending on experience. This position is also bonus eligible - based on specific and relevant business metrics.
The Value of Graybar:
At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:
* Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
* Life Insurance coverage for you and options for your family.
* Save on expenses with Flexible Spending Accounts.
* Enjoy our Disability Benefits at no cost to you.
* Share in our success with Profit Sharing Plans.
* 401(k) Savings Plan with company match to help secure your future.
* Paid Vacation & Sick Days to spend time away from work or in case of an illness.
* Rest and recharge during our Paid Holidays throughout the year.
* Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
* Volunteer with Community Time Off to give back to the community.
* Predictable Work Schedules to plan your life: no weekends or nights for most roles.
* Celebrate your and others' achievements with our Employee Recognition Program.
* Reach your career goals with our Educational Reimbursement and Career Development Programs.
* And More Perks that support your well-being and career growth.
Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.
Why should you join Graybar?
At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business.
We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.
That's what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.
Apply now and find out what's next for you.
Equal Opportunity Employer/Vet/Disabled
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Auto-ApplyIndustrial Client Service Leader - Electric Utilities
Customer service manager job in Springdale, AR
can be based in any of our CDM Smith offices *** CDM Smith is seeking an Industrial Client Service Leader to help further accelerate our successfully growing business with electric utility clients across the US. This person will lead our growth in the utility sector by identifying promising new opportunities, winning exciting new projects and growing key client accounts. This individual will bring experience identifying and selling consulting, engineering, design-build and EPC (engineer, procure, construct) projects to electric utilities including T&D, substations, generation, civil works, geotechnical, and environmental projects.. This individual has helped utility clients successfully implement power grid upgrades, expansion, resilience, and sustaining capital projects and programs as well as general infrastructure and facility capital projects, comply with environmental requirements, or address other related needs. As an integral member of our dynamic Industrial team, the Client Service Leader contributes by:
- Leading business development, client engagement, client service management, and strategic marketing for multiple major utility clients in the U.S.
- Developing and maintaining high value relationships with utility clients
- Growing market share by partnering with senior project managers and key technical specialists as they work for clients to deliver high quality projects
- Collaborating with our award-winning technology group to stay at the forefront of leading-edge tools that improve project delivery for clients
- Implementing short and long-term strategies that contribute to the growth and profitability of CDM Smith
**Job Title:**
Industrial Client Service Leader - Electric Utilities
**Group:**
IND
**Employment Type:**
Regular
**Minimum Qualifications:**
- Bachelor's degree.
- 12 years of related experience.
- Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
-Equivalent additional directly related experience will be considered in lieu of a degree.
**Preferred Qualifications:**
- EPC business development experience in industrial markets with demonstrated client relationship building in the investor-owned and publicly-owned power utility sectors.
- Bachelor's or Master's degree in engineering preferred
- Excellent interpersonal and communication skills.
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
30%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$119,829
**Pay Range Maximum:**
$209,726
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Client Manager
Customer service manager job in Rogers, AR
Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
How you'll make an impact
* Accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts within a Branch that consistently meets or exceeds CSO revenue benchmark expectations.
* This role reports directly into either the Branch Client Service Director or the Branch Client Service Supervisor.
* Directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement.
* Successfully and profitably manages an assigned group of accounts.
* Builds and solidifies relationships with existing clients by providing exceptional ongoing care.
* In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner.
* Secures existing business and drives the sale of additional services and lines of coverage.
* Cultivates relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers.
About You
Required:
* Bachelor's degree with 3+ years client service and/or claims management experience
* OR-
* High School degree/GED with 8+ years client service and/or claims management experience.
* Producer's License.
* Ability to travel up to 25% of the time.
* Proficiency in Microsoft Office.
* Appropriate licensing as required.
Preferred:
* Previous insurance knowledge and experience managing client relationships.
* Solid financial acumen.
Behaviors:
* Proficient in using technology as a tool to maximize productivity and quality.
* Strong written and verbal communication skills.
* Comfortably engages others in consultative discussion.
* Effectively manages/balances multiple and sometimes competing priorities.
* Works in a self-directed manner.
#LI-MB1
Compensation and benefits
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:
* Medical/dental/vision plans, which start from day one!
* Life and accident insurance
* 401(K) and Roth options
* Tax-advantaged accounts (HSA, FSA)
* Educational expense reimbursement
* Paid parental leave
Other benefits include:
* Digital mental health services (Talkspace)
* Flexible work hours (availability varies by office and job function)
* Training programs
* Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
* Charitable matching gift program
* And more...
The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
We value inclusion and diversity
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Customer Experience Managers
Customer service manager job in Bentonville, AR
Jobs for Humanity is collaborating with Upwardly Global and with Synchrony to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: Synchrony
Job Description:Role Summary/Purpose: The VP, Senior CX Designer is a key role in Synchrony's way of working, responsible for driving end-to-end consumer experience transformation across products and services. They will work as part of a strategic and innovative team, with a mandate to accelerate deeper consumer engagement with the Synchrony brand leveraging new programs and capabilities.The VP, Sr. CX Designer will collaborate on a wide-range of projects bringing their deep expertise in human-centered and service design thinking methods and practices to investigate and solution CX improvement opportunities.They will work closely with other members of the CX strategy team and cross-functional departments to create holistic, omni-channel experiences destined for execution and launch. This role requires hands-on design strategy formulation and concept design experience.Our Way of WorkingWe're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.Essential Responsibilities: Leverages customer experience and service design knowledge and expertise in collaboration with stakeholders to explore, prioritize, plan, and develop end-to-end human-centered design solutions Assess existing internal and external research insights and competitive intelligence Conducts root cause analysis to identify themes, trends, clusters Synthesizes data from multiple sources - research findings, analytics, customer feedback (Speech, VOC, Complaints, Journey Measurement, etc.), ideation, strategic directives - and turns this into a clear direction Independently or while guiding junior team members, plans, designs and conducts quantitative and qualitative research studies Visualizes complex systems (service blueprints, journey or eco-system maps, etc.) across multiple touchpoints and channels to identify and address pain points, gaps, and opportunities in the consumer experience Proven ability to collaborate, build consensus, mentor and coach other team members while simultaneously acting as a contributing member of a cross-functional team Monitors customer experience trends and best practices across industries to maintain an objective outside-in perspective andimplement appropriate practices at SynchronyParticipates in the identification and execution of internal cultural transformation activities that deepen CX acumen across the company Develops and maintains in-depth knowledge around consumer experiences in our ecosystem of channels and forms key relationships with associated stakeholders and leaders Communicates data-driven insights, opportunities and recommendations in a clear and compelling manner to gain stakeholder buy-in. Ability to make ideas understandable, make the future more concrete and the present more impactful Articulates and visualizes the value of innovative, inspired, and simple but effective design concepts to demonstrate how they support Synchrony CX design principles through storytelling Perform other duties and/or special projects as assigned Qualifications: Bachelor's degree. In lieu of degree 12 years of Customer Experience or Service Design experience8+ years of experience in Customer Experience or Service Design Experience with Design and/or Service Design Thinking methodology Advanced experience with collaborative journey mapping and facilitating co-creation, participatory or co-design workshops whether in person or remoteA successful background working directly with Marketing / Digital teams for the implementation of designs Advanced experience in researching, uncovering insights, identifying opportunities and collaboratively solutioning for the full range of the customer and service experience, end-to-end and surface-to-core Advanced experience balancing brand, marketing, customer, service and user experience with business needs and making trade-offs where appropriate Desired Characteristics: Advanced degree Customer Obsessed - The ability to build customer empathy in business partners and emotionally connect to the lives and realities of the people we serve. Transformative Designer - Hands-on experience designing holistic, omni-channel evidence and context-based consumer experiences. Ability to transform tasks into intuitive, accessible, and easy-to-use designs throughout the entire experience lifecycle, from the first-time consumer to the expert. Ability to execute visual, informative, interaction, and service design elements of the initiative that not only meets business needs but also satisfy and delight consumers.Relentless Investigator - Demonstrated history of and apparent propensity to discern insights from a balanced view that includes qualitative and quantitative inputs. Ability to analyze complex data sets and leverage experience with customer research techniques. Storyteller - Skilled storyteller with the ability to share discoveries, influence business partners and create enthusiasm for an idea or a design. Ability to communicate insights and designs to others (Business Partners) through customer journeys, storyboards, prototypes, wireframes, infographics, and other materials. Ability to pitch design concepts in a clear, concise, and compelling manner to obtain buy-in. Ability to ask, as well as answer, meaningful and impactful questions Creative problem-solving skills, a curious mind and an enthusiastic work ethic with an intrinsic passion for developing exceptional consumer experiences A passion for innovation and comfort collaboratively creating new research, design and workshop co-creation methods and approaches Grade/Level: 12The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.Salaries are adjusted according to market in CA, NY Metro and Seattle.Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Our Commitment:When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (******************************************************** , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group:Marketing
Associate Client Services Manager
Customer service manager job in Bentonville, AR
Primarily responsible for developing the sales plan with the client for retail operations execution at the store level. Develop and maintain key accounts contacts with established clients.
Project a professional image through grooming, dress, attitude, and actions.
Cooperate with all Client Service Managers, team members, and office staff in the execution of programs and carrying out Company policy and procedure.
Cooperate with clients by coordinating all requests pertinent to the retail sales team with management.
Works with Senior CSM or director to develop appropriate business building objectives for CROSSMARK and its clients.
Education/Experience: Bachelor's degree (B.A.) or equivalent work experience.
Highly experienced in retail operations and a knowledge of basic accounting principles.
Computer skills: PC knowledge and skills in Microsoft Office products, including but not limited to, Word, Excel, PowerPoint, Access, Outlook, and Sales Trak NG
Other skills: Possess negotiation, project management, research, analysis, and presentation skills.
Supervisory Responsibilities: No
Work environment: Office environment
#DsicoverYourPath
Responsible for all assigned clients.
Participate in the formulation of sales objectives, plans, policies and procedures.
Execute those that are approved.
Establish and maintain sound relationships with the clients; provide thorough knowledge, insight, and communication into all facets of the market and CROSSMARK.
Review, evaluate and report retail execution progress to plan and recommend programs for improvement.
Organize field contacts with clients.
Recap retail activity and communicate to client contact.
General correspondence with client.
Develop quarterly analytical business planning sessions with clients.
Develop and maintain sources of legal competitive information providing prompt, complete reporting on promotions, pricing, sales trends, competitive company structure and policies. Recommends programs to counter competitive pressure.
Auto-ApplyLead Service Craftsperson
Customer service manager job in Rogers, AR
Originally founded as a small construction company in 1949, Nabholz is now a team of more than 1,200 industry leading professionals working together to serve our clients, communities, and each other. Over the last 75+ years, we've grown into a national multi-service contractor offering a full range of construction, industrial, civil, and environmental services.
We are proud to offer you:
Medical, Dental and Vision Care
401(k) Retirement Savings Plan with Company Matching Contributions
Long-Term Disability Insurance
Company-Paid Life Insurance
Supplemental Voluntary Life and Accidental Death and Dismemberment Insurance
Dependent Voluntary Life Insurance
Accident Recovery
Flexible Spending Accounts
Paid Holidays and Vacation
Direct Deposit
Wellness Program with Incentives
Summary:
Lead service craftsperson are responsible for planning, working and supervising construction projects assigned. This includes but not limited to managing crafts team members, materials, equipment, and subcontractors required in the maintenance and construction of commercial buildings, churches, factories, office buildings, etc. Lead service craftsperson contributes to the responsibility for safety, client satisfaction, project quality, cost control, schedule adherence, and working as a team with office and other field personnel. Lead service craftsperson shall conform to applicable corporate policies & procedures, uphold ethical standards, and exemplify corporate values. Specific job duties include:
Essential Duties and Responsibilities:
Keep Safety in front of all things we do including following all Nabholz and job specific safety procedures.
Plan and supervise all aspects of the job including determining method of construction, manpower levels, material quantities, equipment, temporary power sources, work schedule, and documenting actual hours worked, etc.
Maintain liaison with owner, engineers, project manager, subcontractors, etc. to ensure all required materials, equipment, inspections, etc. comply with drawings, specifications, and schedule.
Maintain productive relationships with our clients.
Assist in resolving construction problems (lack of productivity, work sequences, etc.) as required.
Set up and operates wood working tools to cut, form and finish material for the job. Erect or dismantle structures, repair, or refinish walls or structures.
Install wood and/or metal parts. Erect or dismantle roofing and/or siding.
Framing, drywall hanging and minor drywall finishing, etc.
Painting touchup or incidental painting after structure repairs.
Form, place, and finish concrete.
Ceiling installation and repair.
Hang doors, install locks, and hardware.
Cut, fit, and weld structural and miscellaneous steel.
Maintain shop equipment and tools.
Be active in team and morale building throughout all job duties including office personnel and field personnel.
This job is safety sensitive for medical marijuana purposes.
All other tasks as assigned.
Education/Skill Requirements:
3 to 5 years' experience directly related to the duties and responsibilities specified.
Completion of formal apprenticeship program, superintendent training program or equivalent combinations of technical training and/or work experience.
Ability to manage project schedules including change orders, personnel changes, etc.
Ability to work in noisy and hot or cold environments.
Employees are expected to fulfill list of required hand tools within 60 days of employment.
Ability to work outside of normal working hours and to respond to 24x7 emergency call out as needed.
Strong interpersonal and communication skills.
Ability to foster a cooperative work environment.
Ability to work neatly and cleanly.
Work is performed indoors and outdoors; sometimes required to climb onto rooftops for installation/repair.
Physical Demands:
Considerable physical effort of hands and arms required.
Occasionally lift and/or move objects with considerable weight.
Work in overhead structures and around and beneath machinery.
May be required to return to work when major problems are encountered on off-shifts or weekends.
Excellent organizational, multi-tasking, supervisory and decision making/problem solving skills essential.
Ability to continuously sit, stand, or walk.
Ability to bend, squat, climb stairs, and lift.
Work environment:
Availability to work overtime, nights, and weekends.
Long periods outdoors, exposed to various types of weather conditions, such as extreme heat and cold.
Potential exposure to loud noises, harmful materials, such as chemicals, fumes, odors, or dangerous machinery.
Project site, office building, or trailer.
AA/EOE. Women, Minorities, Veterans, and Disabled People Encouraged to Apply
Nabholz is an Equal Opportunity Employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, national origin, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability, protected veteran status or any other characteristic protected by federal, state or local laws.
Employment at Nabholz is subject to post offer, pre-employment drug testing. Nabholz is a drug-free workplace and an E-Verify employer. The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental, or similar duties which may be required from day-to-day.
Accessibility: If you need help accessing this page, please contact: Phone: ************ Email: *******************
As an Equal Opportunity Employer, decisions to hire and promote are made without regard to race, religion, color, sex, national origin, age, disability, veteran status, or any other classification as proscribed by federal, state or local law.
If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language: English - Spanish - Arabic - Chinese
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Easy ApplyAssistant Service Manager
Customer service manager job in Rogers, AR
Schedule: Monday - Friday, 8:00 am - 5:00 pm
Pay: $36,600 yearly
Job Location: Rogers, AR Position Type: Full Time Education Level: Associate's Degree
SUMMARY: An integral team member in the development, implementation, monitoring and modification Individual Service Plan/Plan of Care. Provides linkage with appropriate community resources. Monitors progress toward the achievement of objectives. Monitors documentation to determine whether applicable timelines, licensing standards and laws and regulations are being met.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Responsible for hiring, evaluating, counseling and staff.
Responsible for assuring and monitoring all staff training.
Responsible for handling all staff and client related issues.
Serves as Liaison for ADDT regarding client issues.
Reports on any issues related to Workers Compensation, FMLA, and Incidents.
Responsible for monitoring Lead Staff in completing all aspects of facilities and vehicles according to FCC, DDS, CARF and PASSE standards.
Reviews Progress notes, responds to audits, reviews/signs timecards, and submits all Payroll Change forms.
Responsible for assuring all positions are filled.
Monitors overtime.
Assures all staff working approved schedule at approved pay rate.
Reports any abuse or neglect.
Maintains all areas of client case files.
Maintains family contact.
Monitors BIR's and Med Errors and follow up as needed.
Complete incident reports per the FCC Incident Report procedure.
Monitors and addresses behaviors with respect to the consumer's PBMP.
Oversee coordination of community outings and trips for the consumers.
Reports any deficiencies by anyone involved in Plan of Care.
Responsible for conducting staff and consumer meetings.
Responsible for ensuring full compliance with CARF, DDS and PASSE requirements.
Completes a weekly report that is sent to appropriate Nursing, BH, Directors and DDTCS staff.
Conducts daily, weekly and monthly peer audits as assigned.
Assured daily, prior to clocking out, that all utilization has been billed for and approved via the EHR
Stays current on utilization, tracking and documenting via the EHR/HR Platform.
Works with PASSE employees in implementing and supporting consumers.
Assures all necessary consumer documentation is completed and properly filed.
Keeps Outlook Calendar and FCC email up to date.
Serves as Driver for participant day trips to various state locations. Driving may be required on as much as a daily basis. Required to undergo periodic driving test and demonstrate proficiency in the operation of a motor vehicle, including passenger vans. Employees may also be required to drive his/her own personal vehicle at times and maintain adequate liability coverage on any personal vehicle used to transport participants.
This is a safety sensitive position.
Maintains confidentiality of all information received regarding Friendship Community Care, Inc. and the clients. Conditions of confidentiality shall be in compliance with Friendship Community Care Non-Disclosure Policy and HIPAA Policies.
This is not intended to be all inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
Associate's degree from a College or University in a human service-related field
OR
Have two years of advanced education in the field of human services plus 2 years' experience as a case manager working with individuals with developmental disabilities or a related field. Four-year experience working as a case manager with individuals with a developmental disability, or 4 years' experience as a case manager in a related field may be substituted for education.
OR
Have two years verifiable satisfactory experience with individuals with developmental disabilities prior to employment and is mentored by a certified case manager for the first two years of employment.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, peripheral vision, and the ability to adjust focus.
QUALITY ASSURANCE & COMPLIANCE: To adhere to the following and comply with all Quality Assurance's & HIPAA procedures:
The Code of Conduct and Compliance Investigation Procedures as read and discussed in the new employee training must be always followed.
Consumers' progress notes be maintained and completed daily or as needed on the prescribed forms.
Consumers' records must be maintained weekly, monthly, quarterly, and yearly. All information must be filed in consumers' records as needed and updated as prescribed by funding sources.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
This does not constitute a written or implied contract of employment. This is a safety sensitive function. Must be able to pass background checks/drug screen and maintain a clean driving record along with a valid AR driver's license and reliable transportation with state minimum liability insurance.
Please note that this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities required for this job. Duties, responsibilities, and activities may change at any time, with or without notice. A team member should perform all duties as assigned by his/her supervisor.
Why Friendship Community Care:
401(k) Retirement
Health, Dental, and Vision insurance available for FT employees
Paid holidays available for FT employees
Vacation accrual available for FT employees
Disability, Cancer, Accident and Life Insurance Available
Excellent work environment
Friendship Community Care strives to offer highly competitive benefits package, and a family work environment!
If you think you would thrive in this position, please apply with us today!
Friendship Community Care is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment for all employees and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment without regard to these or any other characteristics protected by law.
Friendship Community Care is a drug-free workplace and an E-Verify participant.
Valid Driver's License, Clear Background and Drug Screen
Plant Manager
Customer service manager job in Springdale, AR
Performs functions directed towards successfully and efficiently meeting manufacturing goals for customer orders, directing a safe and clean manufacturing environment, insuring product quality is met at all times at the facility, and communicating appropriately with senior, executive management and the sales force regarding appropriate budgeting and customer satisfaction.
Benefits:
Medical Insurance
Prescription Drug Plan
Dental/Vision Insurance
Employee Incentive Plan
Flexible Spending Account
Cash Accumulation Plan-401K
Life/AD&D Insurance
Short- Term/Long-Term Disability
Vacation Plan
Paid Holidays
Employee Assistance Program
Adoption Assistance Program
Tuition Reimbursement
Maternity/Paternity Leave
Pet Insurance
Essential Functions:
Manage all department heads and all other employees to meet assigned workload and meet work schedule.
Ensure Staffing of the departments, approving any organizational changes. Effectively Management the planning of all Personnel, QA, CS, Purchasing, or Safety issues.
Effectively manage work to meet Sales, Production schedules, CS needs, purchasing limitations, and Employee needs.
Control expenses and oversee the use of manpower, equipment, and facilities.
Responsible for Internal and External Audits and assist in the direction of the audit team to ensure compliance for NWF to ensure a successful audit completion.
Plan, control, and direct the activities of the plant, ensuring that the most effective and efficient means to the end are managed for the overall well-being of the plant.
Works closely with Top Management to place objectives into each functional department to try to meet the stated plans for the year.
Prepares, reviews or audits forms, records, and logs as needed. Maintain such as required.
Perform other duties or special projects as needed.
Qualifications:
BS Degree in a Scientific Field Preferred or equivalent Education, Experience and Training.
6-8 years of Plant Management Experience coupled with multi-functional responsibility for 3-4 years.
Complete knowledge of Plant Management jargon and in working with auditors for successful audits.
Working knowledge of Inventories and computerized load move data.
People skills to manage complex departments and get the work done on time using experience and competencies.
Ability to pass required testing.
Must be computer literate with Microsoft Office and AS400 systems preferred.
Work Environment:
General office environment setting and warehouse environment. The majority of the work will be performed in the warehouse where the person will be exposed to strong aromas, airborne dust particles emanating from ingredients being used, and will be in the presence of operating warehouse equipment.
While performing the day to day tasks of this job the employee may sit or stand for long periods of time while using hands and arms to possibly handle and operate objects. Occasionally the employee will need to kneel, crouch, crawl, or climb. The employee will be regularly required to talk and listen to others. There is occasional to frequent lifting involved with objects weighing up to 60 pounds.physical demands described here.
Auto-ApplyService Leader
Customer service manager job in Bentonville, AR
**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
**THE OPPORTUNITY**
The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.
**WHAT YOU'LL DO**
+ In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:
+ Making sure great tasting, high quality food is served
+ Helping to resolve food quality issues
+ Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
+ Helping to resolve customer incidents and working to ensure positive customer experiences
+ Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
+ Developing and cross training all front of house Crew
+ Assisting with Crew performance reviews
+ Developing future Service Leaders
+ Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
+ Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
+ Ensuring the proper quantity of supplies are available as needed
**WHAT YOU'LL BRING TO THE TABLE**
+ Be able to understand and articulate Chipotle's Food With Integrity philosophy
+ Have knowledge and experience of cash handling policies and procedures
+ Have knowledge of Food Safety and health department matters
+ Have familiarity with office paperwork
+ Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
+ Have a high school diploma
+ Have restaurant experience
**WHAT'S IN IT FOR YOU**
+ Tuition assistance (100% coverage for select degrees or up to $5,250/year)
+ Free food (yes, really FREE)
+ Medical, dental, and vision insurance
+ Digital Tips
+ Paid time off
+ Holiday closures
+ Competitive compensation
+ Opportunities for advancement (80% of managers started as Crew)
**WHO WE ARE**
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** .
_Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._
_Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._