Customer service manager jobs in Bismarck, ND - 90 jobs

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie? Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today! As a Service Manager your responsibilities would include: Driving sales, steps of service, and guest satisfaction In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times Providing or directing all Front of House training Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline Managing liquor orders and controlling liquor costs Enforcing applicable liquor laws and Responsible Alcohol Service guidelines Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees. Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff Understanding, managing, and practicing safe food handling procedures At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities. We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following: A choice of medical plans that are best in class Dental and Vision Insurance Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave Adoption Assistance Short-Term and Long-Term Disability Life, Accident and Critical Illness Insurance Identity Theft Protection Employee Assistance Program Business Travel Insurance 401(k) Retirement Plan Flexible Spending Accounts Tuition Reimbursements up to $5,250 per year Monthly Profit-Sharing Program Quarterly Restricted Stock Units Program Many opportunities to support your community Annual holiday bonus We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

This position is intended to supervise the Technical Assistance Center's (TAC) daily business activities in order to provide the highest level of service to our customers. At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly. Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit: *************************************************** **Job Description** **Duties and Responsibilities:** + Schedules all work assigned to the department and assigns TAC personnel to the appropriate shifts in order to provide optimum coverage to our customers. + Oversees and guides the work of the TAC personnel; maintains the quality and timeliness of work performed by the TAC; acts as a technical resource to the department. + Coaches and mentors department personnel; assists in the hiring process; evaluates performance of TAC personnel. + Assists with developing, collecting, tracking, and analyzing individual and department performance metrics. + Evaluates and improves TAC processes and tools. + Trains TAC personnel on the proper use of the call logging systems and databases, customer satisfaction "soft" sales skills and department policies and procedures; conducts department and individual training analysis. + Tracks and reports TAC activities (call volume, calls abandoned, call waiting time, calls closed, agent performance, call reporting, etc.) and provides regular status reports to management. + Monitors random telephone calls to determine adherence to established goals and objectives; takes corrective actions, when necessary. + Develops detailed knowledge of the Company's quality management systems, policies and procedures and FDA compliance requirements and ensures that all TAC personnel strictly adhere to all applicable regulations. + Maintains technical product knowledge and stays current with product trends, features and enhancements. + Records TAC hours worked in the timekeeping and payroll systems in accordance with applicable guidelines. + Plans, conducts, and attends meetings related to TAC business activities; documents and publishes outcomes, as appropriate. + Maintains a travel schedule that is consistent with the requirements of the position. + Performs projects, tasks and studies as may be requested by management. + Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards. **Qualifications:** + Minimum of an Associate degree, preferred Bachelor degree in related field. + Minimum of 5 years' experience troubleshooting complex electromechanical systems. + Experience servicing CR & DR systems, **Physical Requirements:** The position requires the ability to perform the following physical demands and/or have the listed capabilities: + The ability to sit up 75-100% of applicable work time. + The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time. + The ability to stand, talk, and hear for 75% of applicable work time. + The ability to lift and carry up to ten pounds up to 20% of applicable work time. + Close Vision: The ability to see clearly at twenty inches or less. **Travel:** + Occasional (up to 10%) travel may be required based on business need. **Salary and Benefits:** + $115,000.00 - $120,000.00 (DOE) + 10% Bonus opportunity + Medical, Dental, Vision + Life Insurance + 401k + Paid Time Off _*_ _\#LI-Remote_ _In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption._ _Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements._ _For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption._ **EEO Information** Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc. **ADA Information** If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (****************************** or ***************. **Job Locations** _US-Remote_ **Posted Date** _2 days ago_ _(1/26/2026 9:46 AM)_ **_Requisition ID_** _2026-36785_ **_Category_** _Customer Service/Support_ **_Company (Portal Searching)_** _FUJIFILM Healthcare Americas Corporation_

As a Customer Success Manager on the Commercial team, you will be responsible for leading consultative conversations, participating in business reviews, analyzing key performance metrics, and ensuring our clients' ongoing success. You will become an industry expert with a focus on the Talent Acquisition (TA) space and work to establish yourself as a trusted advisor. Equipped with leading industry tools including Gainsight, you'll guide customers on product and industry best practices, and help to continually update mutual success plans. You'll also provide forecast reporting. With the support of internal cross-functional teams, you'll provide superior experiences resulting in a high rate of renewals. **About Us** When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We're passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. **Responsibilities** + Successfully complete company training programs to build expertise in the iCIMS Talent Cloud products and TA industry. + Partner with cross-functional teams including account management and professional services to understand customer business objectives, products purchased, challenges, hiring strategy and maturity, technology stack, and more. + Leverage Gainsight and analytics platforms to build a deep understanding of customer adoption, data insights, and process while understanding overall account health. + Collaborate with the Account Manager to support the business review process by providing relevant account data. + Partner internally on the overall customer journey to ensure customer satisfaction. This may include supporting a customer with questions about the solutions, providing best practices, conducting product deep dives, and routing questions to the appropriate resource. + Support customer understanding of the iCIMS support model and training resources to drive proficiency and self-service capability. + Effectively prioritize customer projects to ensure achievement of SLAs while keeping internal partners informed. **Qualifications** + 1-2 years experience in a customer facing role for a solutions-based organization with accountability for customer support, renewals, expansion, or training, or experience in a talent acquisition/human resources role. + A passion for assisting customers solve business issues with advanced technology solutions. + Ability to use data and analytics to create practical insights to build customer strategic plans. + Experience forming relationships with multiple customer personas to align business goals to technology strategy and support their continued success. + Ability to prioritize competing requests from customers, partnering internally with key collaborators to ensure success. **EEO Statement** iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you'd like to view a copy of the company's affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at ***************** . **Compensation and Benefits** We accept applications for this position on an ongoing basis until the position is filled. Applications will be reviewed as they are received, and qualified candidates may be contacted throughout the posting period. The anticipated base pay range for this position is ($55,000-$57,000). Additional compensation may include quarterly commissions, as applicable. Final compensation will be based on factors such as relevant experience, skills, education, internal equity, and market data. This range aligns with our commitment to equitable and transparent compensation practices, as required by applicable law. Competitive health and wellness benefits include medical, dental, vision, 401(k), dependent care, short term and long-term disability, life and AD&D insurance, bonding and parental leave, mindfulness resources, an open vacation policy, sick days, paid holidays, quiet hours each workday, and tuition reimbursement. Benefits and eligibility may vary by location, role, and tenure. Learn more here: ***********************************

Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention, and growth across assigned accounts. You will ensure seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with customer-facing experience, and a results-driven mindset. **This position is not available to residents of** **California** **.** **Responsibilities** **Customer Retention & Success** + Serve as the primary point of contact for assigned accounts, ensuring ongoing satisfaction and long-term retention. + Conduct regular **account reviews** to assess customer goals, usage, and outcomes, providing actionable recommendations. + Increase exam completion rates by monitoring learner progress, removing barriers, and providing engagement strategies. **Delivery Fulfillment** + **Facilitate service delivery** by coordinating instructor assignments, tracking of client expected training schedules, and ensuring all logistics are in place. + Manage preparation and distribution of training materials, ensuring accurate and timely delivery to customers. + Partner with internal operations, instructors, and vendors to guarantee a seamless customer experience. **Account Operations** + Oversee the **day-to-day management** of accounts, including processing orders, running reports, and maintaining accurate records in CRM systems. + Track customer utilization, training fulfillment, and certification outcomes to ensure contractual obligations are met. + Develop and deliver account-level reporting on performance, usage, and ROI. **Growth & Lead Generation** + Identify upsell and cross-sell opportunities through regular account engagement and success planning and engage sales partners to close. + Partner with Sales and Business Development to generate **qualified leads** and expand existing customer relationships. + Share customer insights and success stories to support marketing and sales initiatives. Perform miscellaneous duties as assigned **Behavioral Competencies** + Excellent written oral communication/presentation, and relationship-building skills + Strong project management and organizational skills, with the ability to juggle multiple priorities + Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen + High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics + Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business + Self-starter who provides creative and pragmatic solutions to business issues and problems + A positive, results-oriented attitude, with a sense of enthusiasm **Qualifications** + Experience in education, certification, training services, Cyber strongly preferred + Proficiency with CRM systems, reporting tools, and order processing workflows **Education and Work Experience** + Bachelor's degree in related field preferred, or equivalent work experience + 5+ years in Customer Success, Account Management, Training Delivery Coordination, or similar role **Physical and Mental Demands** + 25% travel required; this may increase where needed and may be required on short notice + Remain in a stationary position, often standing or sitting, for prolonged periods + Work extended hours when needed + Regular use of office equipment such as a computer/laptop and monitor computer screens **Equal Employment Opportunity Statement** All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. **Job Locations** _US-Remote_ **Posted Date** _3 months ago_ _(10/21/2025 8:14 AM)_ **_Job ID_** _2025-2190_ **_\# of Openings_** _2_ **_Category_** _Sales_

About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency. What You'll Do Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service Meet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl's brand standards Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research) All Supervisor roles at Kohl's are responsible for: Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment; taking appropriate partners as needed Modeling, guiding and providing direction to associates Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty Use key performance indicators (KPIs) to make informed business decisions that drive overall store results Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Maintaining adherence to company safety policies for the safety of all associates and customers Key holder responsibilities include opening and closing store processes, and providing direction to associates Other responsibilities as assigned What Skills You Have Must be at least 18 years of age or older Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals Strong verbal/written communication and interpersonal skills Flexible availability, including days, nights, weekends, and holidays Preferred 2 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 8 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards. Pay Starts At: $19.50

The Service Delivery Lead - OCONUS oversees end-to-end delivery of IT services to ensure enterprise users in overseas locations receive reliable, high-quality support aligned with defined service levels. This role leads multi-site service teams, manages escalations, and ensures that incidents, requests, and changes are handled in accordance with structured service management processes. The position partners closely with customers, vendors, and internal infrastructure and application teams to maintain service continuity in a highly regulated government environment. The lead also drives continuous improvement, performance reporting, and compliance with security and operational standards across OCONUS locations. **Key Responsibilities** + Oversee day-to-day IT service delivery operations, ensuring adherence to service level agreements and timely resolution of incidents and service requests across OCONUS sites. + Lead and mentor service desk and field support teams in dispersed or remote locations, including workload management, coaching, and performance reviews. + Manage major incident and escalation processes, coordinating with infrastructure, network, and application owners to restore services for mission-critical systems. + Implement and refine ITIL-aligned processes for incident, request, problem, and change management to standardize service delivery across multiple overseas sites. + Track and report key performance indicators and customer satisfaction metrics, using trend analysis to identify service gaps and prioritize improvement initiatives. + Collaborate with security, compliance, and facilities teams to ensure services operate within required security, safety, and regulatory constraints in overseas environments. + Coordinate vendor and subcontractor activities supporting overseas service delivery, validating that contractual obligations and technical standards are met. + Contribute to continuity of operations and disaster recovery planning for user-facing services, including participation in testing and after-action reviews. **Required Qualifications** + Bachelor's degree in Computer Science, Information Systems, or related field; equivalent relevant experience may be considered in lieu of a degree. + Minimum 6 years of personal computer support or service desk experience, including at least 5 years of customer service or public relations experience. + Minimum 2-5 years of management experience leading IT support teams or service delivery operations. + Public Trust clearance required. + US citizen; must meet citizenship requirements for federal client environments. **Preferred Qualifications** + ITIL Foundation or higher-level certification demonstrating formal training in service management practices. + Experience managing IT services for government or defense customers in OCONUS or other complex, high-security environments. + Familiarity with enterprise ITSM platforms such as ServiceNow, Remedy, or similar tools used to manage tickets, workflows, and reporting. + Demonstrated track record leading multi-site or distributed service delivery teams. + Experience with incident tracking systems and performance dashboard development. NOTE: This position may require upwards to 10-15% travel abroad **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $155,000 - 175,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. CPC Processor I Customer Support to ensure the accurate and timely handling of release of information account issues with internal and external customers while maintaining a high level of professionalism. This is a Remote role (Call Center) + Full-Time: Mon-Fri 8:30am-4:00 pm EST + Comfortable working in a high-volume production environment. + Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status + Documenting information on multiple platforms using two computer monitors. + Proficient in Microsoft office (including Word and Excel) **You will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service. This includes: 100% + Answering release of information related telephone calls and inquiries accurately and timely. + Review, research, resolve and respond to inquiries that are received via telephone, email or written correspondence. + Document all calls, inquiries and resolution in detail in appropriate areas of our software systems. + Follow all department and/or site specific processes and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company policies and procedures as posted or communicated by management. + Maintain confidentiality by keeping all information seen and heard within the boundaries of the role in the strictest confidence. + Maintains a high level of professionalism and good rapport with co-workers and members of management + Maintain open lines of communication with other employees and members of management in regards to any problems, complaints, incidents, etc. immediately. + Performs work in accordance with the training and direction provided and adheres to facility specific procedures + Attends mandatory employee in-service meetings and/or training sessions, if so directed + Maintain an acceptable attendance record and reports to work as scheduled. + Performs other duties as assigned. **What you will bring to the table:** + High school diploma or equivalent. (Must be from an Accredited Institute recognized by the State Dept. of Education.) + Friendly, professional manner of communication. Good customer service skills. + Experience with multi-line phone systems is required. Computer proficiency: Knowledge of MS-Office at intermediate/advanced level and one year experience would be beneficial. + Experience in the following fields would be beneficial: Data Entry, Medical Records, Health Care, Insurance Claims Processing and Proof Reading/Editing of Documents + Ability to stay organized while working quickly. Strong attention to detail is also required. + Passing annual Introductory HIPAA examination. (Testing to be given annually in accordance with employee review.) + Required to take and pass a 90-day ROI Certification course with a score of 85% or higher. + To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $15-$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Work Arrangement: In-office A Day in the Life A typical day as a Client Accounting Services Manager in Bismarck, ND might include the following: * Manages client relationships by monitoring client needs and building value into professional service. * Actively handle day-to-day accounting needs for clients, functioning as their accounting department. * Oversee and review the work of outsourced accounting specialists and senior specialists. * Serve as a key point of contact on day-to-day accounting matters for the client. * Utilize technology to properly account for all accounting transactions for the client in real-time. * Reconcile client bank accounts. * Calculate month-end balancing and journal entries and provide an analysis of GL accounts. * Work closely with or act as the outsourced CFO to provide advisory services to clients including budgeting, forecasting, and cash flow management. * Responsible for communicating month-end results to clients. * Prepare reports, returns, and other documents as required, including sales tax reports, year-end tax forms, monthly/quarterly/annual financial statements, and other reports required by clients. * Provide the outsourced CFO with analysis of accounting information for high-level advisory services. * Make recommendations on how to streamline the processes. * Provide feedback in order to develop the outsourced accounting practice. * Provide mentoring and technical training for staff in the outsourced accounting services area. * Responsible for identifying opportunities to cross-sell Eide Bailly services to clients. * Perform client billings for accounting services provided. * Participate in all areas of business development. * Ensure timely and accurate performance on assigned projects. * Maintain compliance with project budgets, turnaround times, and deadlines. Who You Are * Bachelor's Degree in Accounting preferred; an equivalent combination of education and experience may be substituted. * 5+ years of accounting or bookkeeping experience required. * Valid CPA or CMA license or working towards obtaining one of these licenses preferred. * Prior experience working with clients in the contractor/construction or non-profit industries is preferred, but not required. * Advanced knowledge of general ledger accounting and principles. * Ability to think innovatively to incorporate technology solutions and streamlined processes. * Ability to communicate clearly in writing and verbally. * Ability to work on multiple projects and meet deadlines by setting priorities with work projects. * Ability to establish and maintain effect working relationships with co-workers and clients. * Proficient with computers, Microsoft Office (Word and Excel), QuickBooks, and using various software packages. Must be authorized to work in the United States now or in the future without visa sponsorship. Culture at Eide Bailly Integrity. Meaningful Relationships. People. Authenticity. Trust. That's how we work. Eide Bailly is one of the top 25 CPA and business advisory firms in the nation. Our people are the foundation for our success. People join Eide Bailly for the opportunities and stay because of the culture. We're focused on building a collaborative workplace based on integrity, authenticity, and support for one another. You'll find opportunities for education and career growth, a team dedicated to your growth and success, and benefits that put you and your family's needs first. Hear what our employees have to say about working at Eide Bailly. Benefits Beyond base compensation, Eide Bailly provides benefits such as: generous paid time off, comprehensive medical, dental, and vision insurance, 401(k) profit sharing, life and disability insurance, lifestyle spending account, certification incentives, education assistance, and a referral program. Next Steps We'll be in touch! If you look like the right fit for our position, one of our recruiters will be reaching out to schedule a phone interview with you to learn more about your career interests and goals. In the meantime, we encourage you to learn more about us on Facebook, Twitter, Instagram, LinkedIn or our About Us page. For extra assistance in your job search journey, explore EB Career Resources-a complimentary external tool that offers career exploration, resume workshops, interview prep and other professional development options. Eide Bailly LLP is proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local, state or federal laws. #LI-LH1

Remote - US **What You Will Be Doing** **Campaign Strategy & Ownership** + Own the full end‑to‑end expansion campaign framework for selling Cloud add‑on products and modules to existing CIC Cloud customers. + Translate company growth priorities and product add‑ons into clear, repeatable campaign plans. + Lead cross‑functional contributors across Product, Product Marketing, Sales, Solutions, Customer Success, and Marketing. + Define campaign objectives, success metrics, timelines, and key dependencies. + Identify and communicate hurdles impacting progress, and act as the single point of accountability for campaign execution and outcomes. **Customer Targeting & Use‑Case Definition** + Partner with cross‑functional teams to identify high‑propensity customer segments for Cloud Add‑on campaigns. + Define expansion triggers such as usage patterns, maturity, integration needs, compliance requirements, or supply‑chain complexity. + Build persona‑specific value propositions for IT, supply chain, and operations leaders. + Ensure campaigns are anchored in real customer pain points and buying moments - not theoretical use cases. **Messaging, Positioning & Enablement** + Collaborate with Product Marketing to develop campaign messaging, narratives, and proof points. + Work with Marketing to align positioning across email, in‑app assets, website content, webinars, demo videos, and supporting materials. + Partner with Sales Enablement and Solutions to deliver demos, solution walkthroughs, and technical validation assets. + Equip Sales and CSMs with the right talk tracks, decks, FAQs, and resources. **Cross‑Functional Orchestration & Project Management** + Serve as the orchestrator across teams, ensuring alignment, accountability, and timely execution. + Lead weekly execution meetings, standups, and retrospectives. + Manage timelines, risks, and dependencies across marketing motions, sales motions, CS outreach, and product/solutions participation. + Proactively remove blockers and escalate to executive leadership when needed. **Promotion & Channel Coordination** + Coordinate multi‑channel promotion plans with Marketing, including lifecycle/email, in‑app messaging, sales‑led outreach, and webinar/event promotion. + Ensure campaigns are cohesive and consistent across all customer touchpoints. **Measurement, Insights & Optimization** + Partner with the CMO and CRO to define KPIs and campaign targets. + Track leading and lagging campaign metrics, including engaged accounts, qualified opportunities, pipeline creation, campaign conversion, and ACV bookings. + Collaborate with Marketing Ops and Revenue leaders to build dashboards and analyze performance. + Use data to continually refine targeting, messaging, and campaign structure - creating a closed feedback loop with all stakeholders. **Your Skills** + **Revenue Mindset:** Focused on pipeline, bookings, and ARR-not just top‑of‑funnel metrics. + **Strong Operator:** Brings structure, cadence, and discipline to cross‑functional execution. + **Cross‑Functional Leader:** Influences without authority across Product, Sales, CS, and Marketing. + **High Bar for Execution:** Drives campaigns to completion, not just kickoff. + **Strategic + Tactical:** Can zoom out to portfolio strategy while also digging into execution details. + **Executive Presence:** Able to confidently present to C‑level leaders and senior executives. **Your Qualifications** **Education** + Bachelor's degree required. **Experience** + 5+ years in B2B SaaS marketing, revenue programs, or GTM roles. + 3+ years leading managers or team leads. + Demonstrated ownership of pipeline, revenue impact, and expansion‑focused campaign outcomes. + Experience partnering closely with Sales, CS, Product, and Solutions teams. + Experience working with solutions engineering or professional services teams. + Familiarity with Salesforce CRM, marketing platforms (6Sense, SalesLoft), lifecycle tools, and AI‑enabled systems. + Proven project management ability and influence without authority. + Strong communication, organization, and stakeholder‑management skills. + Experience with usage‑based expansion models, product‑led signals, or lifecycle marketing. + Comfortable with CRM, automation, and analytics platforms. **A few things we have to offer:** + Compensation: $120,000 - $140,000 + Bonus potential + Great Healthcare + Dental + Vision + Flexible PTO + Culture of support, encouraging Life-Work balance + 401k match + FSA and HSA options + Employee Assistance Program + Paid Parental Leave + Representing a company with 4,000+ clients and a 99% retention rate + Accelerated title and salary growth potential + A fun and energetic work environment that makes you excited to go to work every day _We use artificial intelligence (AI) tools to assist in certain stages of our recruitment process, such as resume screening and candidate matching. These tools are designed to support fair and consistent evaluations. If you have questions about this process or would like to request an alternative assessment method, please contact us at ***********._ _Cleo Communications US, LLC is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law._ Create a Job Alert Interested in building your career at Cleo (US) ? Get future opportunities sent straight to your email.

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. About the Team: Our Mid-Market Sales Team is dedicated to driving growth within our customer base of SMB and Strategic customers. This team focuses on prospecting across all verticals, leveraging deep industry knowledge and strong customer relationships to sell our full suite of products and services. By attending industry events, conducting business reviews, and running strategic sales campaigns, the team ensures our customers receive tailored solutions that address their unique needs and challenges. **About the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team. In this role, you will work closely with our Mid-Market (500-1500) customers to drive sales growth through upselling and cross-selling our products and modules. You will leverage your deep understanding of the customer's industry and pain points to provide tailored solutions and support. This role involves establishing and maintaining positive customer relationships through regular interactions, attending industry events, and conducting business reviews. You will also develop strategic sales campaigns, identify sales opportunities, and create proposals for HCM and Payroll solutions. Additionally, you will collaborate with internal teams to ensure customer satisfaction, monitor account health, and maintain accurate data in our CRM system. **Key Responsibilities:** - Customer Relationship Management: Establish and maintain positive relationships with customers through regular face-to-face interactions, including attendance at industry events, trade shows, and conferences. - Industry Expertise: Proactively research and develop expertise in the customer's industry to advise and support customers on best practices and service expansion. - Sales Campaigns: Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. - Sales Proposals: Identify sales opportunities and develop proposals for HCM and Payroll solutions aligned with customer needs. - Product Knowledge: Maintain a thorough understanding of our products and capabilities, incorporating technical advances in presentations to end users. - Account Planning: Develop and maintain Annual Account Plans and Relationship Maps for each assigned account in collaboration with internal stakeholders. - Relationship Building: Build strong relationships with business decision-makers across accounts by leveraging sales management teams, executive sponsors, and in-person meetings. - Customer Experience: Ensure positive customer experiences through existing relationships and conduct at least one annual business review covering adoption, support, and roadmap content. - Customer Engagement: Increase customer engagement by driving attendance at events and collaborating with Field Marketing and Customer Marketing teams. - Account Monitoring: Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams to improve customer satisfaction. - Data Management: Maintain accurate account contacts and sentiment in SFDC, including a rolling 4-quarter pipeline, and engage with marketing-qualified leads within 24 hours. **About You:** **Basic Qualifications:** - 5+ years of successful experience in account management, sales, customer success, ERM or a related field, with a demonstrated ability to meet or exceed sales quotas. - Minimum of 3 years of experience in the technology/software industries - Ability to travel for face-to-face customer interactions and industry events. **Preferred Qualifications:** - Excellent communication and interpersonal skills. - Proficient in Salesforce - Thrives in a quick-turn, high-paced environment - Ability to prioritize and multi-task while maintaining sharp attention to detail with well-developed organizational skills - Possess strong verbal and written communication skills - Ability to articulate the value proposition of our product offering - Bachelor's degree or equivalent practical experience. - Experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role - Experience optimizing and troubleshooting products or services. **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. **Equal Opportunity Employer:** UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** . UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ******************. **Pay Transparency:** The base salary range for this position is $105,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *************************** It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

OVERVIEW: Bismarck State College is dedicated to student success. This on-campus position is student-centered to provide high-quality campus services and hands-on learning experiences. MISSION: As North Dakota's Polytechnic Institution, Bismarck State College focuses on student success through the delivery of affordable, flexible, high-quality, experiential learning enhanced by public-private partnerships. VISION: Bismarck State College will be a leader in polytechnic education improving lives and building sustainable communities. REPORTING RELATIONSHIP: Is directly accountable and responsible to the Teaching and Learning Center Manager. Benefits COMPENSATION: $18/hour. Thinking about relocating to the Bismarck area? To find more information and resources, visit: ********************************************************** Position Description & Details Are you passionate about education and helping students succeed? Bismarck State College is seeking enthusiastic and dedicated Assistant Tutoring Center Leads to join our dynamic team! In this pivotal role, you'll provide essential academic support and foster a positive learning environment that empowers students to thrive. Key Responsibilities: General Academic Support: * Engage with students in one-on-one tutoring sessions, both on-campus and virtually, to enhance their understanding and performance in their courses. * Collaborate with faculty to extend classroom teachings, ensuring a seamless learning experience for students. * Provide relevant learning materials for asynchronous tutoring sessions and assist students in developing effective study skills. * Monitor student progress and refer them to additional support services as needed, including the MACC, Student Services, or the Testing Center. * Maintain communication with the Teaching and Learning Center Manager to ensure alignment with the curriculum. Oversight Duties: * Supervise the tutoring environment in the Student Success Center, promoting positive conduct among students and staff. * Record and address any instances of unusual conduct, ensuring a respectful atmosphere for all. * Lead by example, modeling quality interactions between tutors and students to foster an inclusive community. * Manage inquiries at the tutoring center, providing information about availability and services. Miscellaneous Duties: * Champion innovation and creativity within the Teaching and Learning department, contributing ideas to improve processes and enhance student experiences. * Ensure the Student Success Center is clean, organized, safe, and welcoming for all users. Minimum Requirements * Successful completion of college coursework in Mathematics or English * Excellent interpersonal skills * Proficient in working knowledge of computer software programs -- Microsoft Office (Word, Excel, Access), email, and electronic calendar, and excellent keyboarding skills. * Common courtesy, respect, and politeness while working with students, employees, and the public. * Excellent written communication skills. * Good organizational skills and ability to attend to details. * Disciplined and able to maintain confidentiality. * Ability to work independently and make sound judgments. * Ability to use downtime constructively, appropriately, and professionally. Preferred Qualifications * Bachelor's Degree * Teaching experience * Experience working with students with accessibility needs. * Experience working with ESL students. Applicant Materials Required To be considered by the search committee thoroughly complete the application and upload the following: * Cover letter that indicates which of the following subject areas are of interest: * Math * Writing * Economics * Accounting * CIS/Cybersecurity * Anatomy & Physiology * Chemistry * Nursing * Other subjects (Please indicate specific area of expertise) * Resume * References Additional Information Applicants must be legally authorized to work in the United States. Bismarck State College does not provide sponsorships. BSC is an E-Verify Employer. For more information or assistance contact the Human Resources Department at ************ or ************************************ This position requires a criminal history record check. Equal Opportunity Employer TTY Number: ND Relay Service: ************** (text); ************** (voice). For full North Dakota Relay Services, go to: ********************************** Veterans claiming preference must submit all proof of eligibility including a copy of NGB 22 from the National Guard or Reserve (with a unit located in ND) or certification from the applicant's unit command that the individual is expected to be discharged or released from active duty in the uniformed services under other than dishonorable conditions not later than one hundred twenty days after the date of the submission of the certification. If claiming disabled status, proof of eligibility includes a DD-214 and a current letter of disability.

Are you passionate about advancing surgical care and building strong professional relationships? We are seeking a dynamic and strategic Surgical Services Manager to join our team and lead the growth and excellence of our clinic's surgical services. About the Role As the Surgical Services Manager, you will be responsible for managing and growing our surgical services, optimizing referral processes, and ensuring a seamless patient journey from consultation through surgery. You will play a key role in education, compliance, and operational efficiency, driving the adoption of premium service options and maintaining high standards of patient care. Key Responsibilities OD Relations & Referral Management: Serve as the primary liaison for local and regional ODs and their teams, manage referral processes, and organize educational events. Co-Management Oversight: Oversee co-management processes, ensuring compliance with regulatory guidelines and best practices. Provide training and support to staff and maintain accurate records for audits and reviews. Surgical Services Oversight & Patient Education: Lead all surgical services workflows, focusing on both traditional and premium procedures. Collaborate with surgeons and coordinators to optimize patient education, streamline operations, and enhance patient satisfaction. Patient Journey & Quality Assurance: Implement quality assurance methods to ensure timely surgery scheduling and smooth patient navigation. Track performance benchmarks and continuously improve patient flow and experience. Data & Reporting: Maintain dashboards for referrals, conversions, and scheduling. Provide regular reports to leadership and identify actionable solutions for ongoing improvement. Qualifications Qualifications Bachelor's degree in healthcare administration, business, marketing, or a related field, OR equivalent direct experience in ophthalmology, optometry, or medical practice management. Minimum of 2 years' experience in ophthalmology, optometry, or medical practice management. Proven background in relationship management, marketing outreach, or organizational growth strategy. Experience with CRM or EHR systems for monitoring referrals and patient flow. Strong understanding of ophthalmic workflows, especially cataract evaluation, co-management, and premium service options. Excellent interpersonal and communication skills. Proficiency in data analysis and reporting, including KPI monitoring. Demonstrated ability to plan and execute events. High attention to detail and strong organizational skills. Ability to train and influence staff on best practices. Knowledge of co-management compliance standards and applicable regulations. Physical & Environmental Requirements Ability to communicate clearly with physicians, staff, and patients. Capable of handling repetitive computer work and lifting boxes up to 40 lbs. Close visual acuity required for data analysis and computer work. Work is primarily in a typical office environment. About Dakota Eye Institute Dakota Eye Institute is a leading multi-specialty practice comprised of board-certified ophthalmologists, optometrists, and dedicated professional staff. We offer a comprehensive range of services, including eye and vision exams, cataract surgery, infant eye care, and much more. We are dedicated to providing an unprecedented level of care and responsive service to our patients. To our staff, we are committed to providing an excellent work environment, opportunities for self-development and growth, and recognition for hard work and commitment to Dakota Eye Institute. Our Benefits Dakota Eye Institute offers a generous benefits package, including: 401(k) Retirement with an employer contribution Medical and Dental Insurance Employer contribution to a Health Savings Account Vision Benefits Wellness Benefits Paid Time Away Benefits And more! If you're eager to play an important role in supporting patients through their surgical care experience, we encourage you to apply and become part of our committed team! Apply online at *************************************

About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Cash Services Manager is responsible cash forecasting, monitoring and oversight of cash loading. This individual must possess a positive can-do attitude, demonstrate enthusiasm for customers, solve problems, multi-task, and engage owner/operators in the process when necessary. The person will operate in a fast-paced, dynamic, and challenging environment and they must be passionate, accepting of a changing environment and constantly looking to influence the future outlook of the company. Key Responsibilities: + Oversee day to day Cash Services, by providing training and support to Cash Services team + Daily cash management activities - keeping sufficient stock for ATMs to operate - while balance cost of cash and cost of transportation. Monitoring closely for cash spikes and usage reduction, to adjust planning in JIT basis. + Assign and schedule team to cover certain geographies and time periods + Be first escalation point, where missed loads are not getting addressed in timely manner + Monitor data and KPI's, then provide guidance to team to improve performance of this function + Maintain regular review with various armored carriers and other Cash Management functions, to create accountability for SLA's - with penalties applied as needed + Manage 3rd party invoice review process, ensuring accurate and timely payments + Manage communication to management and key customer stakeholders, holding team accountable for key goals + Other duties may be assigned Core Competencies: + Strategic Relationship Building + Client-Focused Communication + Problem Solving & Analytical Thinking + Time Management & Prioritization + Adaptability in Fast-Paced Environments + Technical Learning & Process Innovation Preferred Qualifications: + Experience in a leadership role in area of Cash Management, Logistics or a similar field is a must + Bachelor's Degree in Business, or related area + Highly ambitious, willing to take on new tasks with little to no direction + Acting number two to Sr Director of Cash Operations + Travel will be required (Approx. 20%) If located remote from a PAI office, this may increase to 40% + Proficiency with Microsoft Office Suite is required + Strong working knowledge / understanding of Microsoft Excel is required + Ability to learn software applications quickly + Experience with PAI Reports is a plus Work Environment: + Office-based with frequent interaction across departments + Requires calm demeanor, excellent listening skills, and attention to detail + Occasional lifting (10lbs or less) and continuous screen time Effort: Must be able to see, hear, speak and listen. Must be an excellent listener. Constant moving (up/down/around the office area) to address questions and provide coaching. Continuous looking at a computer screen. Daily contact with management and with co-workers. Work can be stressful and requires a calm, patient demeanor. Lifting of 50 pounds or less, which can be accommodated. SUPERVISORY / MANAGEMENT DUTIES: The employee is responsible for supervising other positions What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Build a Career with Purpose at Brink's For over 165 years, Brink's has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve-powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink's partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind. At Brink's, we operate in more than 100 countries, across cultures and languages, yet we're one team-committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact. No matter which business area or country you are located, Brink's offers a place to build a meaningful career. Here, you'll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger. We believe in doing what's right, working together, and striving for excellence. If you're looking for a career that combines purpose with performance, Brink's is the place for you. Brink's is proud to be an equal opportunity employer. If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know we're here to support you every step of the way. See the "Terms and Conditions for Brink's" at: Terms of Use - Brink's US (*********** brinks. com/terms-of-use) See the "Brink's California Consumer Privacy Notice" at: Brink's California Consumer Privacy Act Notice - Brink's US (*********** brinks. com/brinks-california-consumer-privacy-act-notice)

Join Our Team as a Service Manager! Are you passionate about providing the best customer experience possible? Do you thrive in a fast-paced, team-oriented environment? If so, we want you to join our team at HotSpring Spas & Pool Tables in Bismarck, ND as a Service Manager! Job Responsibilities: Oversee day-to-day operations of the service and retail store Manage a team of service and delivery technicians to ensure timely and efficient service for our customers Coordinate service and delivery schedules and appointments Manage and coordinate future stores Resolve customer complaints and issues in a timely and professional manner Oversee the service and delivery warehouse, ordering and receiving parts Ensure compliance with company policies and procedures Qualifications: Prior experience in a similar role preferred Strong leadership and communication skills Excellent problem-solving abilities Ability to work well under pressure Passion for providing the best customer experience possible Why Join Our Team? At HotSpring Spas & Pool Tables, we are dedicated to providing the best customer experience in the industry. As a Service Manager, you will play a crucial role in ensuring that our customers receive top-notch service and support. Joining our team means joining a company that values its employees and is committed to excellence in everything we do. If you are looking for a rewarding career in a dynamic and fast-growing industry, we want to hear from you! About Us: HotSpring Spas & Pool Tables has been a trusted provider of high-quality hot tubs, spas, pool tables, and accessories in the Bismarck, ND area for over 20 years. Our team of experienced professionals is dedicated to helping our customers create their own personal oasis right in their own backyard. We believe in providing the best customer experience possible and strive to exceed our customers' expectations at every turn. Come join our team and be a part of something special!

Join us at Butler Machinery as a Service Manager Department: Service Type: Exempt, Full-Time Why This Role Matters Butler Machinery is a leader in the heavy equipment industry, providing reliable service, repair, and rebuild solutions for the mining and construction sectors. We specialize in maintaining and overhauling high-value assets such as haul trucks, loaders, dozers, and powertrain components. As we continue to grow, we are seeking an experienced Service Manager to lead the SPEC shop division, focused on large-scale rebuilds - especially engine, drivetrain, and component overhauls for mining equipment. What You'll Do Lead and manage the special projects service team focused on large-scale equipment and component rebuilds (e.g., torque converters, differentials). Develop, schedule, and oversee project timelines, budgets, and resource allocation. Collaborate with technical communicators, parts, and field service teams to ensure technical accuracy and quality assurance. Monitor and enforce safety, environmental, and company compliance standards. Maintain strong relationships with customers, provide updates and ensure satisfaction throughout project cycles. Review job costing, efficiency, and productivity metrics; identify continuous improvement opportunities. Provide technical guidance and mentoring to service technicians and supervisors. Support warranty claims, failure analysis, and root cause investigations. What You Bring Industry Focus: Mining, construction, or drivetrain rebuild environments. Technical Knowledge: Strong understanding of hydraulics, engines, and electrical systems on mining-class equipment. Completion of Lead Yourself for internal candidates is preferred. Skills: Proven ability to manage multiple large-scale projects simultaneously. Strong communication and customer service orientation. Excellent problem-solving and decision-making abilities. What We Offer Competitive pay & profit sharing - including 10% employer retirement contributions, with an additional 5% based on profit Healthcare coverage - comprehensive medical, dental, and vision insurance Wellness support - wellness incentives, telehealth, and a company-funded EAP Growth opportunities - tuition reimbursement, training programs, and a customized onboarding experience Financial flexibility - SmartDollar, Legal Shield, identity protection, and HSAs Recognition & engagement - structured programs and feedback-driven culture Community impact - paid volunteer time to give back locally Ready to Apply? Apply online or contact ********************** with any questions. We can't wait to meet you! EOE/Vet/Disability #LI-Onsite

WHAT IS THE OPPORTUNITY? We are seeking a Supervisor Mortgage Servicing Oversight to lead our mortgage servicing operations with a focus on compliance and performance excellence. This role involves managing vendor relationships, ensuring subservicers meet contractual obligations and regulatory requirements.Key responsibilities include developing and implementing controls for servicing regulatory themes, conducting regular audits, and establishing a data scorecard to monitor key performance indicators. The supervisor will oversee training initiatives for subservicer staff, create standardized documentation practices, and prepare comprehensive reports for senior leadership.Managing all Servicing Escalations and Client Interactions:The supervisor will also handle escalation management with urgency, addressing any critical issues or breaches in service level agreements swiftly. This role requires effective communication with clients, ensuring their concerns are resolved promptly and professionally. Building strong relationships with clients and providing timely updates will be essential to maintain trust and satisfaction.Collaboration with internal departments such as Analytics, Legal, and Risk is essential to align vendor performance with compliance goals. A commitment to continuous improvement will drive the refinement of controls and processes in response to regulatory changes. WHAT WILL YOU DO? * Serve as the primary point of contact for sub-servicers, ensuring communication and coordination. * Monitor and evaluate sub-servicer performance against contractual obligations and performance standards. * Develop and implement controls for servicing regulatory themes to ensure adherence to compliance and legal requirements. * Conduct regular audits of subservicer operations and compliance practices. * Establish a data scorecard to track key performance indicators (KPIs) related to compliance and service delivery. * Analyze performance metrics to identify areas for improvement and drive corrective actions. * Implement training programs for subservicer staff on compliance standards and best practices. * Update training materials to reflect regulatory changes. * Define documentation standards to ensure consistency and accountability in operations. * Prepare and present detailed reports on vendor performance, compliance issues, and risk management to senior leadership. * Maintain a feedback loop to refine controls and scorecards based on performance data and stakeholder input. * Stay updated on regulatory changes and adjust processes accordingly. * Partner with internal departments (Analytics, Legal, Risk) to align vendor performance with organizational compliance goals. * Oversee default-related activities managed by subservicers, including collections, loss mitigation, bankruptcy, and foreclosure. * Address and resolve issues or breaches of service level agreements identified through monitoring and audits. * Build and lead the bank's mortgage department, focusing on strategy, staffing, and revenue goals. * Create a comprehensive suite of mortgage products and services. * Establish policies, procedures, and workflows to ensure compliance and operational efficiency. * Recruit, train, and manage Mortgage Loan Originators (MLOs) and operations staff. * Drive growth and profitability within the mortgage division. * Ensure underwriting standards are met and loans comply with regulatory and secondary market guidelines. * Manage vendor relationships and mortgage software applications. * Represent the bank in community and civic activities to enhance market presence. * Manage foreclosure and bankruptcy processes, overseeing files related to default law, including title issues and contested foreclosures. * Provide oversight of the sub-servicer's foreclosure and bankruptcy attorney network, ensuring proper case management and cost allocation. * Implement standardized processes and best practices for insurance policy placement to enhance customer experience and ensure compliance. * Conduct assessments and measurements of sub-servicing activities, particularly focusing on property and casualty insurance matters. * Establish rigorous quality control measures to maintain high standards of service and compliance. * Collaborate with stakeholders to evaluate the impact of climate factors on affordability, ownership costs, and Mortgage Servicing Rights (MSR) valuations. * Train team members and strategic partners on best practices related to foreclosure and bankruptcy. * Assist the Sub-Servicing Oversight Team in ensuring all sub-servicers and third parties comply with standards and regulatory requirements. * Engage with investors and insurers to advocate for policies beneficial to all stakeholders. * Undertake special projects or strategic initiatives as assigned by senior leadership. * Perform other duties as necessary, including travel. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * 12+ years of mortgage servicing experience to include responsible risk management and strategic decision-making and ability to manage complex projects and initiatives * Minimum of 5 years of Mortgage Default Experience * Minimum of 5 Years of Mortgage Subservicing Experience *Additional Qualifications* * Deep knowledge of mortgage regulations and secondary market guidelines (Fannie Mae, Freddie Mac). * Running servicing operations and establishing an end to end servicing oversight control for a bank. * Strong leadership, communication, and analytical skills. * Proficiency in loan origination software (e.g., Encompass) and Microsoft Office. * Excellent leadership, consulting, and communication skills, including the ability to lead direct and indirect reports and influence all levels within the organization * Excellent negotiation skills and highly collaborative planning ability, excellent diplomacy, tact, judgment, problem-solving and decision-making skills * Ability to think critically and strategically and drive change; capability of successfully managing multiple projects concurrently * Strong quantitative, governance, and analytical abilities * Ability to solve complex problems and drive structure through ambiguity * Strong verbal and written communication skills with ability to provide effective challenge to senior management and cross functional leadership * Advanced proficiency in Microsoft Office technologies (PowerPoint, Excel, Word, Visio) *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $0 - $0 per hour. Exact compensation may vary based on skills, experience, and location. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

**Our Company** At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers-and our customers' customers-to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll Do** The Sr Service Experience Manager (SEM) is responsible for driving modernization across service delivery operations and building strong executive relationships within assigned verticals. This role focuses on transforming processes through automation, AI, and advanced analytics while ensuring operational excellence and strategic alignment with customer objectives. The Sr SEM will act as a trusted advisor to senior stakeholders, influence decision-making, and champion initiatives that enhance efficiency, scalability, and customer experience by: Own and Expand Strategic Customer Relationships, proactively manage and deepen existing executive-level relationships within assigned accounts. Leverage these connections to drive measurable business growth, maximize customer value, and ensure high satisfaction and retention. + Accelerate Technology Adoption, lead initiatives to implement automation, AI-driven solutions, and advanced analytics across service delivery operations. Ensure these technologies streamline workflows, reduce operational costs, and improve scalability. + Champion Digital Transformation, drive customer transformation programs aligned with Teradata's cloud-first and AI-enabled Position Teradata as a trusted advisor by articulating the business impact of modernization and digital innovation. + Deliver Strategic Thought Leadership, understand customer business priorities and pain points. Provide actionable insights and influence decision-making at all levels, executive leadership, IT stakeholders, and operational teams, resulting in increased trust and expanded engagement opportunities. + Lead Account Success Planning, for each assigned account, develop and maintain a Customer Operational Success Plan that includes clear objectives, timelines, and measurable outcomes. Collaborate cross-functionally to ensure seamless delivery of services and support aligned with the plan. + Develop a services-led strategy aimed at identifying AI and services opportunities to accelerate adoption and drive growth of Teradata's AI technologies. + Establish Continuous Improvement Frameworks, design and implement processes that leverage emerging technologies to optimize agility, reduce costs, and enhance service quality. Monitor KPIs to ensure sustained improvement. + Mitigate Churn Risk Through Ongoing Engagement, maintain continuous communication with customer stakeholders to identify potential churn risks early. Develop and execute proactive action plans to safeguard relationships and ensure long-term retention. Operational Excellence + Ensure adherence to ITIL/ITSM standards and implement best practices across diverse customer environments. + Monitor SLAs, risk indicators, and performance metrics; drive corrective actions when needed. + Promote knowledge sharing and training to keep teams aligned with evolving processes and technologies. **Who You'll Work With** Cross-Functional Collaboration + Partner with CS, MS, CO, and GTM teams to design and execute modernization roadmaps. + Support third-party vendor management activities, including escalation, logistics, and operational oversight. + Collaborate with Americas leadership to optimize account assignments and resource allocation. **What Makes You a Qualified Candidate** + Bachelor's and/or master's degree in business and/or technology, or equivalent combination of education and experience. + Demonstrated success in leading modernization and transformation initiatives. + Proven ability to engage with executive stakeholders and influence strategic outcomes. + Experience driving operational execution and customer advocacy. + Exposure to strategic planning and goal setting. + Operational knowledge within service organizations and familiarity with ITIL/ITSM standards. + High-level technical understanding of data warehouse products and services. + Demonstrated success in delivering customer outcomes leading to growth. + Track record of leading teams to deliver above expectations while embracing continuous improvement. **What You Will Bring** + Excellent communication skills, capable of presenting technical concepts to executive and non-technical audiences. + Ability to prioritize and perform effectively in a dynamic environment. + Strong collaboration skills with a customer-first mindset; ability to build credibility quickly. **Why We Think You'll Love Teradata** We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are. \#LI-JR1 Teradata is proud to be an equal opportunity employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. We welcome and encourage individuals from all backgrounds to apply and join our team, bringing their unique perspectives and experiences to help us innovate and grow. Pay Rate: 121900.0000 - 152300.0000 - 182800.0000 Annually Starting pay for the successful applicant will depend on geographic location, internal equity, job-related knowledge, skills, and candidate experience. Sales roles will be eligible for commission payments tied to quota achievement. All other permanent roles will be eligible for one of our annual incentive plans, which are based on company financial attainment and individual performance. Employees in this position are also eligible to participate in the Company's comprehensive benefits programs, which include healthcare, life and disability insurance plans, a 401(k)-retirement savings plan, and time-off programs. Specific details of these benefits, including eligibility criteria and plan options, will be provided during the hiring process and can be reviewed here: **************************************************

OVERVIEW: Bismarck State College is dedicated to student success. This on-campus position is student-centered to provide high-quality campus services and hands-on learning experiences. MISSION: As North Dakota's Polytechnic Institution, Bismarck State College focuses on student success through the delivery of affordable, flexible, high-quality, experiential learning enhanced by public-private partnerships. VISION: Bismarck State College will be a leader in polytechnic education improving lives and building sustainable communities. REPORTING RELATIONSHIP: Is directly accountable and responsible to the Teaching and Learning Center Manager. Benefits: COMPENSATION: $18/hour. Thinking about relocating to the Bismarck area? To find more information and resources, visit: ********************************************************** Position Description & Details: Are you passionate about education and helping students succeed? Bismarck State College is seeking enthusiastic and dedicated Assistant Tutoring Center Leads to join our dynamic team! In this pivotal role, you'll provide essential academic support and foster a positive learning environment that empowers students to thrive. Key Responsibilities: General Academic Support: * Engage with students in one-on-one tutoring sessions, both on-campus and virtually, to enhance their understanding and performance in their courses. * Collaborate with faculty to extend classroom teachings, ensuring a seamless learning experience for students. * Provide relevant learning materials for asynchronous tutoring sessions and assist students in developing effective study skills. * Monitor student progress and refer them to additional support services as needed, including the MACC, Student Services, or the Testing Center. * Maintain communication with the Teaching and Learning Center Manager to ensure alignment with the curriculum. Oversight Duties: * Supervise the tutoring environment in the Student Success Center, promoting positive conduct among students and staff. * Record and address any instances of unusual conduct, ensuring a respectful atmosphere for all. * Lead by example, modeling quality interactions between tutors and students to foster an inclusive community. * Manage inquiries at the tutoring center, providing information about availability and services. Miscellaneous Duties: * Champion innovation and creativity within the Teaching and Learning department, contributing ideas to improve processes and enhance student experiences. * Ensure the Student Success Center is clean, organized, safe, and welcoming for all users. Minimum Requirements: * Successful completion of college coursework in Mathematics or English * Excellent interpersonal skills * Proficient in working knowledge of computer software programs -- Microsoft Office (Word, Excel, Access), email, and electronic calendar, and excellent keyboarding skills. * Common courtesy, respect, and politeness while working with students, employees, and the public. * Excellent written communication skills. * Good organizational skills and ability to attend to details. * Disciplined and able to maintain confidentiality. * Ability to work independently and make sound judgments. * Ability to use downtime constructively, appropriately, and professionally. Preferred Qualifications: * Bachelor's Degree * Teaching experience * Experience working with students with accessibility needs. * Experience working with ESL students. Applicant Materials Required: To be considered by the search committee thoroughly complete the application and upload the following: * Cover letter that indicates which of the following subject areas are of interest: * Math * Writing * Economics * Accounting * CIS/Cybersecurity * Anatomy & Physiology * Chemistry * Nursing * Other subjects (Please indicate specific area of expertise) * Resume * References Additional Information: Applicants must be legally authorized to work in the United States. Bismarck State College does not provide sponsorships. BSC is an E-Verify Employer. For more information or assistance contact the Human Resources Department at ************ or ************************************ This position requires a criminal history record check. Equal Opportunity Employer TTY Number: ND Relay Service: ************** (text); ************** (voice). For full North Dakota Relay Services, go to: ********************************** Veterans claiming preference must submit all proof of eligibility including a copy of NGB 22 from the National Guard or Reserve (with a unit located in ND) or certification from the applicant's unit command that the individual is expected to be discharged or released from active duty in the uniformed services under other than dishonorable conditions not later than one hundred twenty days after the date of the submission of the certification. If claiming disabled status, proof of eligibility includes a DD-214 and a current letter of disability.

The Service Desk Lead provides supervisory and operational leadership for the company's service desk functions. This role manages weekly day-to-day service desk operations, leads shift teams, ensures quality service delivery, and serves as the primary escalation point for service desk issues. The Lead works closely with the Service Desk Manager on process improvements and strategic initiatives while maintaining focus on customer satisfaction and operational excellence. **Key Responsibilities** + Provide operational leadership and supervision of service desk operations + Manage service desk shift operations and team coordination + Serve as primary escalation point for service desk issues + Monitor and ensure adherence to SLAs and quality standards + Provide technical guidance and troubleshooting support + Conduct service desk quality assurance reviews + Train and mentor service desk personnel + Generate shift reports and performance metrics **Required Qualifications** + Bachelor's degree in IT, Business Administration, or related field + 6+ years of experience in service desk operations + Minimum 2 years of supervisory or lead experience + Strong understanding of ITIL principles and processes + Proficiency with service desk and ITSM platforms + Excellent problem-solving and technical troubleshooting skills + Strong leadership and communication abilities + Ability to manage multiple priorities in fast-paced environment **Job Specific Skills** + Service Desk Operations Leadership + ITIL & IT Service Management Processes + Technical Troubleshooting & Escalation Management + Team Supervision & Mentoring + Shift Operations & Quality Control **Preferred Skills** + ITIL Foundation certification + ServiceNow platform expertise + Federal IT operations experience + Multi-site service desk coordination + Performance metrics and reporting **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $84,900 - 154,500 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.