Service Manager
Customer service manager job in Bowling Green, KY
At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie?
Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!
As a Service Manager your responsibilities would include:
Driving sales, steps of service, and guest satisfaction
In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
Providing or directing all Front of House training
Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
Managing liquor orders and controlling liquor costs
Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
Understanding, managing, and practicing safe food handling procedures
At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:
A choice of medical plans that are best in class
Dental and Vision Insurance
Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
Adoption Assistance
Short-Term and Long-Term Disability
Life, Accident and Critical Illness Insurance
Identity Theft Protection
Employee Assistance Program
Business Travel Insurance
401(k) Retirement Plan
Flexible Spending Accounts
Tuition Reimbursements up to $5,250 per year
Monthly Profit-Sharing Program
Quarterly Restricted Stock Units Program
Many opportunities to support your community
Annual holiday bonus
We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
Auto-ApplyCustomer Success Manager
Customer service manager job in Hendersonville, TN
Who We're Looking For: We want ambitious self-starters who thrive on building meaningful relationships, exceeding goals, and making an impact. You're not just looking for a job-you're looking for a mission.
In this role, you'll become a key player in driving success for our senior living community partners and the families they serve. With your passion, creativity, and hustle, you'll deliver exceptional service, foster strong partnerships, and champion innovative solutions to make every interaction a win-win.
Your Day-to-Day:
As a Customer Success Manager, you'll:
Build Trust: Develop authentic relationships with senior living communities, understanding their needs and delivering tailored solutions.
Drive Results: Educate partners about our services, increase referrals, and celebrate their success with measurable impact.
Collaborate Across Teams: Work closely with internal departments to ensure seamless service delivery and an outstanding client experience.
What You Bring to the Table:
We're looking for candidates who combine drive with heart and bring the following:
A bachelor's degree in Business, Marketing, Finance, or a related field (not required).
Proven success in customer success, account management, or business development (you know how to deliver results).
Familiarity with the senior living industry-or a strong passion for making a difference for seniors.
Exceptional communication skills that inspire confidence and build trust.
Natural relationship-building skills and the ability to create lasting partnerships.
Self-motivation to achieve ambitious goals while juggling multiple priorities like a pro.
Tech-savviness with tools like Microsoft Office Suite, CRM platforms (Salesforce expertise is a big plus).
Willingness to travel occasionally for client meetings and industry events (great opportunities for growth!).
Why Join Us?
At Elderlife, we're not just offering a job-we're offering a mission-driven career where your work truly matters. Here's what you'll enjoy:
Competitive Compensation: Base salary with performance-based incentives to reward your hard work.
Supportive Team Culture: A collaborative, encouraging environment where your ideas and contributions are valued.
Flexibility: Work in a friendly, adaptable environment that supports your professional and personal growth.
Impact: Be part of a company that's making a meaningful difference in the lives of seniors and their families.
Apply today and let's start shaping the future together.
P.S. Know someone perfect for this role? Share the opportunity and help us find our next superstar!
Customer Service Manager - State Farm Agent Team Member
Customer service manager job in Bowling Green, KY
Job DescriptionBenefits:
Company parties
Competitive salary
Opportunity for advancement
Paid time off
Signing bonus
Training & development
ROLE DESCRIPTION:
As a Customer Service Manager, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Oversee the customer service team and daily operations.
Develop and implement customer service policies and procedures.
Handle escalated customer complaints and issues.
Train and mentor customer service representatives.
QUALIFICATIONS:
5+ years of experience in customer service, with 2+ years in a managerial role.
Leadership and organizational skills.
Communication and problem-solving abilities.
Industrial Client Service Leader - Electric Utilities
Customer service manager job in Bowling Green, KY
can be based in any of our CDM Smith offices *** CDM Smith is seeking an Industrial Client Service Leader to help further accelerate our successfully growing business with electric utility clients across the US. This person will lead our growth in the utility sector by identifying promising new opportunities, winning exciting new projects and growing key client accounts. This individual will bring experience identifying and selling consulting, engineering, design-build and EPC (engineer, procure, construct) projects to electric utilities including T&D, substations, generation, civil works, geotechnical, and environmental projects.. This individual has helped utility clients successfully implement power grid upgrades, expansion, resilience, and sustaining capital projects and programs as well as general infrastructure and facility capital projects, comply with environmental requirements, or address other related needs. As an integral member of our dynamic Industrial team, the Client Service Leader contributes by:
- Leading business development, client engagement, client service management, and strategic marketing for multiple major utility clients in the U.S.
- Developing and maintaining high value relationships with utility clients
- Growing market share by partnering with senior project managers and key technical specialists as they work for clients to deliver high quality projects
- Collaborating with our award-winning technology group to stay at the forefront of leading-edge tools that improve project delivery for clients
- Implementing short and long-term strategies that contribute to the growth and profitability of CDM Smith
**Job Title:**
Industrial Client Service Leader - Electric Utilities
**Group:**
IND
**Employment Type:**
Regular
**Minimum Qualifications:**
- Bachelor's degree.
- 12 years of related experience.
- Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
-Equivalent additional directly related experience will be considered in lieu of a degree.
**Preferred Qualifications:**
- EPC business development experience in industrial markets with demonstrated client relationship building in the investor-owned and publicly-owned power utility sectors.
- Bachelor's or Master's degree in engineering preferred
- Excellent interpersonal and communication skills.
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
30%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$119,829
**Pay Range Maximum:**
$209,726
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Care Manager - In Office
Customer service manager job in Gallatin, TN
With over 122 years of experience, after three consecutive record years, Globe Life Family Heritage Division is just getting started! Globe Life Family Heritage Division is seeking a motivated applicant who is ready to work hard and build their own book of business while helping those around them.
With roots going back over 120 years, they are a leader in the life and supplemental health insurance industry and they've been helping working-class families secure financial protection for their loved ones for generations.
Their career track provides the opportunity for rapid career growth. Top performers are eligible for management opportunities after 90 days with their company. No more waiting for promotions that never come, take control with Globe Life Family Heritage Division.
Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about.
Responsibilities:
Connect with business owners utilizing our state-of-the-art SalesForce platform
Consult with business owners & HR directors about needed employee benefit programs
Utilize proven company systems to partner with businesses and their employees
Provide benefit enrollment services for business organizations
Achieve weekly, monthly, and yearly production and growth goals
Communicate and plan weekly activity in partnership with the leadership team
Follow established activity model for success
Requirements:
Good organization and communication skills
Professional representation of self and company
Customer Service experience preferred
Computer skills including Microsoft Office
Willingness to learn and be coached
Desire to make a positive impact in the community
Managers are actively reviewing all incoming applications. Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers. This is not a remote position.
Supervisor, Healthcare Services
Customer service manager job in Bowling Green, KY
JOB DESCRIPTION Job SummaryLeads and supervises multidisciplinary team of healthcare services professionals in some or all of the following functions: care management, utilization management, behavioral health, care transitions, long-term services and supports (LTSS), and/or other special programs. Ensures members reach desired outcomes through integrated delivery and coordination of care across the continuum, and contributes to overarching strategy to provide quality and cost-effective member care.
Essential Job Duties
* Assists in implementing health management, care management, utilization management, behavioral health and other program activities in accordance with regulatory, contract standards and accreditation compliance.
* Functions as a "hands-on" supervisor, assisting with assessing and evaluation of systems, day-to-day operations and efficiency of operations/services.
* Assists in the coordination of orienting and training staff to ensure maximum efficiency and productivity, program implementation, and service excellence.
* Trains and supports team members to ensure high-risk, complex members are adequately supported.
* Assists with staff performance appraisals, ongoing monitoring of performance, and application of protocols and guidelines.
* Collaborates with and keeps healthcare services leadership apprised of operational issues, staffing, resources, system and program needs.
* Assists with coordination and reporting of department statistics and ongoing client reports, as assigned.
* Local travel may be required (based upon state/contractual requirements).
Required Qualifications• At least 5 years health care experience, and at least 2 years of managed care experienced in one or more of the following areas: utilization management, care management, care transitions, behavioral health, long-term services and supports (LTSS), or equivalent combination of relevant education and experience. r equivalent combination of relevant education and experience.
* Registered Nurse (RN), Licensed Vocational Nurse (LVN), Licensed Practical Nurse (LPN), Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC), or Licensed Master of Social Work (LMSW). Clinical licensure and/or certification required ONLY if required by state contract, regulation or state board licensing mandates. If licensed, license must be active and unrestricted in state of practice.
* Ability to manage conflict and lead through change.
* Operational and process improvement experience.
* Strong written and verbal communication skills.
* Working knowledge of Microsoft Office suite.
* Ability to prioritize and manage multiple deadlines.
* Excellent organizational, problem-solving and critical-thinking skills.
Preferred Qualifications
* Registered Nurse (RN). License must be active and unrestricted in state of practice.
* Certified Case Manager (CCM), Certified Professional in Health Care Management certification (CPHM), Certified Professional in Health Care Quality (CPHQ) or other health care or management certification.
* Medicaid/Medicare population experience.
* Clinical experience.
* Supervisory/leadership experience.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $77,969 - $155,508 / ANNUAL
* Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
About Us
Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Retail Customer Service Supervisor
Customer service manager job in Bowling Green, KY
PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. This posting reflects an existing vacancy, and we are actively seeking candidates for this role.
Benefits that benefit you
* Paid Weekly
* Health & Wellness Benefits
* 401k Plan with company match
* Paid Time off for full-time associates
* Associate discounts
* Tuition Assistance
* Career pathing
* Development opportunities
Job Summary
PetSmart's Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. This role is expected to drive the pet parent experience strategies through loyalty and promotions, and pet parent interaction throughout the store while achieving targeted results. This role has shared responsibility for the oversight of the safety of people and pets and store cleanliness, merchandising and associate engagement.
Essential Responsibilities
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
People Leadership:
* Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions.
* Validates completion of assigned operational messages and engagement video compliance.
* Supports the various Services businesses as needed when the Experience Leader is not available
* Delegate and validate completion of daily tasks.
* Leads and directs associates when acting as the Leader on Duty
* Address and administer associate complaints and grievances.
* Recognizes and celebrates associates driving overall associate engagement.
Brand Integrity and Overall Store Experience:
* Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns.
* Promotes and coordinates store events and marketing for Adoptions, Vet partnerships and Shot Clinics.
* Responsible for live pet sales and pet adoptions.
* Supports with monthly live cycle counts, addresses discrepancies.
* Recommends, informs, and sells merchandise and services and promotes pet parent facing initiatives.
* Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience
* Backup to operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies.
* Maintains store standards and leads a culture of empowerment by ensuring compliance to our policies and procedures (P&Ps) and code of ethics.
* Ensures a safe environment for our associates, pets, and pet parents.
* Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
* Maintains sales floor, pet training, adoption center, breakroom and restroom cleanliness standards.
* Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
* Assists and works in other departments as required. Other duties may be assigned.
* Follows all company policies and procedures.
Qualifications
* 2+ years of retail experience in a customer-focused environment.
* Leadership experience preferred.
* Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
* Proficiency in computer applications.
* Strong written and verbal communication skills.
* Ability to react under pressure and maintain composure.
* Strong organizational skills and attention to detail.
Supervisory responsibility
* No direct reports, however, are expected to guide and support the development of other associates.
* Provides feedback on associate performance to direct supervisor.
* Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns.
Essential physical demands and work environment
* Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
* While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent's face after a fresh groom-you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We're delighted you're interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!
PetSmart is an Equal Opportunity Employer
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at *********************************
Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)
For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.
Auto-ApplyLead Customer Service Representative
Customer service manager job in Hendersonville, TN
Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Donation matching
Employee discounts
Health insurance
We are seeking a friendly and outgoing business professional for our very fast-paced office environment. This position is designed for someone with little or no industry experience to join our team and to begin a lasting, upwardly-mobile career with a stable and growing company. This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, paperwork, some sales, and juggling multiple office priorities. We are a local General Contractor, with a focus on "smaller" projects in the size range of a few hours to a few weeks. We are experiencing an unprecedented demand for our services, which means a full-time position with competitive wages. We're looking for Customer Service Reps with experience. Due to substantial customer contact, a clear voice with strong communication skills is a requirement. At Mr. Handyman, we do quality work in nice homes and need experienced, motivated and organized staff who can work directly with customers to successfully complete current projects and open doors to future projects. Accordingly, excellent customer communication and independent work skills are also required. You must: What we offer:
Competitive wages
Bonus and incentives
Paid holidays
PTO
Friendly team working environment
Skills/Requirements:
Be punctual
Be highly organized and detail-oriented
Be able to be friendly at all times on the phone
Computer experience with Office, Excel, and QuickBooks
Must be a self-starter
Experience in the construction field is a plus
Compensation: $20.00 - $24.00 per hour
For over 20 years, Mr. Handyman franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future.
Notice
Mr. Handyman International LLC is the franchisor of the Mr. Handyman franchised system. Each Mr. Handyman franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Mr. Handyman franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
Auto-ApplyCustomer Service Manager - State Farm Agent Team Member
Customer service manager job in Hendersonville, TN
Job DescriptionBenefits:
Bonus based on performance
Company parties
Competitive salary
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
Paid time off
Training & development
At Lauren Tullos State Farm we're seeking a highly motivated Customer Service Representative to join our team.
Key Responsibilities:
Establish and maintain customer relationships through regular follow-ups.
Provide exceptional customer service, addressing inquiries and concerns regarding insurance availability, policy changes, claims, and billing.
Use a customer-focused approach to educate customers about insurance options and develop leads.
Benefits:
Competitive hourly pay plus commission/bonus structure.
Opportunity for career growth and advancement within the agency.
Valuable experience in sales, marketing, and customer service.
Requirements:
Possess excellent interpersonal, communication, and problem-solving skills.
Be enthusiastic about the role of insurance in helping people manage risks and achieve their goals.
Hold or be able to obtain a Property and Casualty license and a Life and Health license.
Thanks,
Commercial Roofing Service Manager
Customer service manager job in Gallatin, TN
Eskola, LLC - Nashville, Tennessee
Visit Our Website: *************************
Commercial Roofing Service Manager Compensation:
$100,000 - $150,000 (Based on Qualifications & Experience)
Benefits Offered:
Medical, Dental, Vision, Life, & Disability Insurance
401K & 401K Matching
Paid Time Off
Health Savings Account
Equal Opportunity Employer
Employment Type:
Full-Time (In Person)
Monday - Friday, Standard Business Hours
Position Summary:
Eskola, LLC's Nashville, Tennessee branch is seeking a strategic and experienced Service Manager to lead our commercial roofing service division. This role oversees a team of Service Supervisors, who manage 6 - 12 service crews, and is responsible for ensuring operational excellence, customer satisfaction, and revenue growth within a $3 - $8 million department. The ideal candidate will bring strong leadership, financial acumen, and a deep understanding of commercial roofing systems and service workflows to drive performance and profitability.
This position requires close collaboration with cross-functional teams including project management, sales and marketing, safety, and quality assurance to ensure seamless service integration and promote consistent operational excellence.
Key Responsibilities & Duties:
Team Leadership & Structure
Lead and manage a team of Service Supervisors, each responsible for overseeing service crews.
Ensure supervisors are effectively coaching, scheduling, and supporting their crews to meet safety, quality, and productivity standards.
Foster a culture of accountability, teamwork, and continuous improvement across all service teams.
Operational Oversight
Oversee daily service operations, including scheduling, dispatching, job completion, and quality control.
Ensure all work complies with OSHA regulations and company safety protocols.
Monitor field performance metrics and implement corrective actions as needed.
Revenue & Financial Management
Manage service department P&L, ensuring profitability.
Track job costing, labor efficiency, and material usage to optimize margins.
Collaborate with sales and estimating teams to identify growth opportunities and support business development.
Customer Relations
Serve as the escalation point for customer issues and ensure timely resolution.
Maintain strong relationships with key clients and ensure high levels of satisfaction.
Oversee accurate and timely reporting, invoicing, and follow-up communications.
Position Requirements & Qualifications:
Education and Experience:
Minimum 5 years of experience in commercial roofing, with at least 2 years in a management role.
Proven success managing service operations with multi-million dollar revenue responsibility.
Strong knowledge of roofing materials, systems, and installation techniques (TPO, EPDM, BUR, etc.).
Must be able to successfully complete a pre-employment background check and drug screening as a condition of hire.
Must possess a valid driver's license and maintain an acceptable driving record that meets company and insurance requirements.
Skills and Competencies
Exceptional leadership and team management skills.
Strong organizational and problem-solving abilities.
Excellent verbal and written communication skills.
Proficient in Service management software and Microsoft Office Suite.
Ability to read and interpret blueprints, schematics, and technical manuals.
Certifications
OSHA 30-Hour Certification
Work Environment and Physical Requirements:
Primarily office-based with regular site visits.
May require climbing, lifting heavy materials, and working at heights.
Must be comfortable working at heights and capable of safely using ladders and other elevated access equipment.
Flexible schedule, including availability for emergency service calls.
Preferred Skills & Certifications:
Above average knowledge of commercial roofing software (Data-Forma, Foundation)
Bilingual fluency in English and Spanish is preferred
Additional Information:
This job description is not intended to be an exhaustive list of all responsibilities, duties, or qualifications. Additional tasks may be assigned as needed to support business objectives.
Why Join Eskola?
At Eskola, LLC, we take pride in delivering top-tier commercial roofing services while cultivating a culture of excellence, integrity, and continuous learning. As a valued member of our Commercial Roofing Service team, you will enjoy:
Competitive salary and comprehensive benefits.
Opportunities for advancement and career development.
Company-provided iPhone, computer, and tablet with modern software tools.
Ongoing trade-specific training and professional growth support.
A strong support team with deep technical and operational experience.
Eskola, LLC is an Equal Opportunity Employer. Females, minorities, veterans, and individuals with disabilities are encouraged to apply.
About Eskola, LLC:
Founded in 1972, Eskola, LLC has built a legacy of quality and professionalism in commercial and industrial roofing across the North and Southeastern U.S. With hundreds of successful installations and a growing footprint, we continue to expand while staying rooted in safety, customer service, and excellence in workmanship.
Auto-ApplyCall Center Manager
Customer service manager job in Goodlettsville, TN
Job Description
Call Center Manager
American Home Design is looking for an experienced Call Center Manager to lead our team that is responsible for setting and issuing appointments for our in-home water filtration product. This is a hands-on leadership role where you'll manage and coach the agents, handle the daily operations, and keep your team focused on hitting their individual as well as overall appointment setting goals.
Location : 880 Conference Drive Goodlettsville, Tennessee
What You'll Be Doing
Leading and motivating a team of remote call center agents
Managing schedules, call flow, and workload so everything runs smoothly
Tracking key numbers like talk time, appointment set rates, and demos
Interviewing and bringing on new agents
Working with our trainer to provide ongoing agent coaching
Managing scripts- creating new ones as needed, ensuring the agents are using them effectively
Keeping our call center software (Five9, LP, Neustar) updated and running efficiently
Sharing performance updates and insights with sales managers and leadership
What We're Looking For
Previous experience managing a call center preferably where agents are responsible for appointment setting or have sales goals
A leader who can motivate, coach, and hold people accountable
Strong communication and problem-solving skills
Confident using call center technology and digging into performance reports
Highly organized and able to juggle multiple priorities
Potential Earnings & Benefits
Base Salary + Lucrative Bonus Opportunity
Benefits: Health Insurance, Life, Dental, Vision, and Disability Insurance
401(K)
Paid Time Off
Paid Holidays
Why You'll Love It Here
For more than 45 years, American Home Design has been a trusted, locally owned home improvement company serving Tennessee and Southern Kentucky. Recognized by The Tennessean as a
Top Workplace Winner
year after year, we're proud to offer a family-like culture where contributions are valued and rewarded. Join us and play a key role in growing our team and our future.
If you're a hands-on leader who enjoys building strong teams and delivering great results, we'd love to talk with you.
Shop Service Supervisor - White House, TN
Customer service manager job in White House, TN
Join our Team: Shop Service Supervisor, Onsite White House, TN
Join our team at Terex and embark on an exciting opportunity as we seek a skilled and dedicated Shop Service Supervisor to contribute to the team in White House.
At Terex we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team.
The Service Supervisor will manage and plan daily job scheduling, providing excellent service to area customer base. The successful candidate will manage and motivate team of Service Technicians including operations, planning, budget setting, and cost control and profit maximization. Candidate preferably has a proven track record in managing and developing people, a demonstrated ability to establish and accomplish goals and priorities, and the ability to recognize, develop, and utilize resources and achieve outcomes that consistently exceed customers' expectation.
What you'll do
Manage, motivate and lead daily work activities of Shop Service Technicians and provide supervision and managerial support
Ensure professionalism and a high customer service standard
Expedite service orders and calls, if necessary
Sell repairs and follow up work
Track and follow up on leads brought in by field operatives (technicians and inspectors)
Develop quotes in a timely manner
Schedule preventive maintenance and repair activities on equipment
Resolve customer issues and complaints
Complete, process and route appropriate paperwork
Provide a high level of communication with both Customer and Office
Perform service work to assist with overflow and emergencies, as needed.
Source difficult to find parts
Coordinate the procurement of supplies, materials, equipment, and subcontract labor for jobs
Monitor and coordinate the maintenance of company equipment and assets to ensure they are in proper condition and good working order
Inspect overhead crane and hoist and conduct spot inspections and audits of the Service Technicians' equipment and vehicles and record the results.
Enter data into SAP database as necessary and utilize MS Office applications
Responsible for all miscellaneous activities within the branch such as shipping/receiving, shop cleanliness, equipment/building maintenance, answering phones
Work Environment Considerations:
Work various environments and working conditions depending on assignment
Working at heights & some heavy lifting
Walking, sitting, standing, bending, driving, reading, seeing, hearing, speaking, concentrating, communicating
May travel to and from customer sites periodically using company vehicle and may periodically require overnight travel
What you'll bring
High school diploma or GED
1+ year of lead/supervisor experience
2+ years of mechanical experience with heavy equipment
Great Additions to bring
2+ years of experience managing technicians
Ability to pass MVR
2 year technical degree
Automotive, heavy equipment, shop environment experience
Thorough knowledge of electrical theory for power and controls.
Familiarity with utility equipment
Operations Experience
Previous experience running a Service Department
Understanding of OSHA/ANSI standard
Strong organizational and prioritizing skills
Thorough understanding of the financials for a service company
Intermediate proficiency with Microsoft Office Products, including basic to intermediate Excel skills
Customer focused, with good interpersonal and communication skills, both verbal and written
Collaborative leadership skills
SAP experience
Why Join Us
We are a global company, and our culture is defined by our Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Check out this video! The Terex purpose
Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm.
Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued.
We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way.
We are committed to helping team members reach their full potential.
Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations.
For more information on why Terex is a great place to work click on the link! Careers | Terex Corporate
The compensation range for this position is $80-95k annual salary. Pay is based on several factors including but not limited to education, work experience, certifications, etc.
This above description is non-exhaustive and there may be additional duties in accordance with the role.
If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.
If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.
About Terex:
Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide.
Additional Information:
We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) at **********************************
.
The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.
Auto-ApplyService Manager
Customer service manager job in Goodlettsville, TN
Arrow Exterminators is looking to hire a full-time Service Manager to oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities, training, and compliance. Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values
Our Service Managers enjoy a company vehicle and other benefits including:
* generous time off,
* 11 paid holidays,
* 401(k) with company match, Roth IRA,
* medical, dental and vision insurance,
* high deductible HSA,
* telemedicine,
* disability, cancer, and accident insurance.
* health & wellness suite
* company-paid + additional, optional, life insurance.
ABOUT OUR FAMILY OF BRANDS
We have been a family owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.
As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture.
A DAY IN THE LIFE AS A SERVICE MANAGER
As a Service Manager, you will have many responsibilities to ensure that you and your team are successful in daily activities. Multi-tasking and organizational skills will be key. These activities include ensuring that your technicians are organized in their appointment scheduling and service tickets. They will check in with you daily where you will verify that they have their vehicles, uniforms, product, equipment, and paperwork in order. Your skills in conflict resolution and effective communication will ensure your team and customers have an awesome experience with every interaction. As a seasoned technician, you will offer coaching, training, and support. You are not afraid to get dirty and can spend considerable time in the field assisting your team and providing coverage. Ultimately, you will be assisting the Branch Manager achieve monthly performance goals.
Minimum Qualifications:
* Industry experience (preferred)
* Demonstrated leadership abilities
* Effective verbal and written communication
* Conflict resolution
* Effectively operate internal applications and software (Paycom, PestPac, Applicant Pro, Outlook, Word, Excel, Power Point, other web-based portals)
* Proven track record in achieving sales results
* Proven ability to multitask
* Strong organizational skills
* Basic math skills
* Ability to pass any state regulatory agency required licensing/certification exams
* Able to work a 40-hour (minimum) work week,
* Accessible after hours (including weekends/holidays)
* Possess current Driver's License
* Meets company driving standards
* High school degree or equivalency, college preferred
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! #ArrowExterminators
We are an Equal Opportunity Workplace
(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).
Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.
Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.
Service Manager
Customer service manager job in Hendersonville, TN
Join the Tire Discounters Family -- Drive Your Career Forward! About Us: Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values.
As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo.
Your Role as a Service Manager:
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.
What You'll Do:
* Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring.
* Responsible for the smooth operation of the shop, which includes bay management and workflow of the location.
* Serves as a liaison providing clear communication between the shop, counter staff and customers.
* Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations.
* Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service.
Requirements
* Experience in automotive service/repair (certifications preferred).
* Management experience with strong leadership skills.
* Excellent communication and multitasking abilities.
* Strong work ethic and goal-oriented mindset.
* Valid driver's license and availability to work Saturdays.
* Ability to stand for long periods, bend, and lift up to 75 lbs.
* Authorized to work in the USA (18+).
* Comfortable with occasional mechanical hazards and outdoor conditions.
Career Path
Service Manager → General Manager → Regional Manager
Compensation
Pay: $55,000 - $85,000+ annually
Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus.
Why Tire Discounters?
* Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store.
* Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well!
* Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from.
* Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!
Service Manager
Customer service manager job in Gallatin, TN
Job Details Management Trails at Hunter Pointe - Gallatin, TN Full Time Not Specified None DayDescription
Service Manager
Our mantra is simple -- love. Love what you do. Love where you live. Love the success and return we provide. At RR Living, we are a part of something special.
The Service Manager is responsible of the oversight for a variety of maintenance tasks: performing make-readies, plumbing, pool maintenance, carpentry, painting, grounds maintenance, expediting service requests and all associated maintenance tasks required to ensure the health, safety and comfort for residents. The Service Manager is responsible for creating and maintaining excellent public relations for the corporation and for the community as well as leading the service team and planning out onsite projects, delegating tasks and managing all maintenance related issues.
Responsibilities:
Manages the physical operations of the community including but not limited to housekeeping, grounds and capital projects, HVAC, appliances, maintenance equipment, external contractors, plumbing, pool operations, and electrical systems.
Constant communication with all team members regarding maintenance needs; ensures timely response to requests.
Partners with vendors, and outside contractors to review and/or develop renovation and new construction plans as needed
Monitors and maintains proper inventory levels; partners with Community Manager to authorize purchase orders for supplies and equipment.
Ensures all fire and safety inspections are completed.
Responsible for property following all safety policies, procedures, and regulations and is knowledgeable with city and state building codes to ensure compliance
Alongside Community Manager, Implements and monitors department budget; manages expenses within approved budget constraints.
Trains, supervises, motivates, and develops maintenance team; manages schedules and workflow.
Supervises all work orders and make ready apartments are completed in a timely fashion to ensure resident satisfaction as well as ensuring all Grounds are to company standard.
Supervises all Pool Maintenance: Backwash filters. Vacuum pool. Skim pool. Maintain required chemical levels.
Requirements and Core Values
Requirements
General education: High School diploma or equivalent is preferred.
Must have CPO and EPA Certifications.
This position requires "on call" responsibilities as reasonably necessary to lease and deal with maintenance emergencies.
Achieve Fair Housing certification prior to interaction with prospects or residents.
Knowledge of OSHA laws and regulations.
Participate in training in order to comply with new or existing laws.
Excellent leadership skills and ability to motivate team members
Strong organizational, problem-solving, and analytical skills
Ability to manage priorities, workflow and delegate tasks
Be able to work evenings and weekends.
Ability to work efficiently and effectively on an independent basis.
Excellent human relation skills: tenant interaction is required.
Must be willing and able to learn new maintenance technologies.
Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community.
Comply with expectations as demonstrated in the Employee Handbook.
RR Living Values
Be Your Best. Do Your Best
We celebrate individualism, collaboration, and inclusion. Our associates are the best in the business, exemplifying that which we celebrate as an organization. Recognizing happiness and great attitudes are contagious, we hold ourselves and each other accountable. Success begets success and happiness begets happiness.
Honesty, Integrity, and an Unwavering Commitment to Excellence
Excellent resident experiences are our specialty, recognizing the unique challenges of rentership. We provide a wonderful place to call Home, striving to do what is often missed -- creating unparalleled living experiences for our residents, incredible opportunities for our associates, and impressive revenues for our partners & owners. Simply put, we Care.
Empowered Associates, Obsessively Purpose-Driven and Stronger Together
Success, a people-centric approach, and revenue growth are not independent of each other. We operate as one team. deliberate in the actions taken to drive revenue and improved valuation for owners & investors. As happy performers, our associates are an engaged team empowered to work together to achieve our common goals, making us an unstoppable successful organization.
The Magic is in the Details
Recognizing that residents choose to live where they can be proud of residing, we understand that details matter. Our teams provide personalized service that exceeds expectations and creates unique neighborhood-like environments. From elite resident events to local partnerships within our market, we strive to provide only the best for those we serve.
Passion and Care Defines Our Team
Recognizing that our passion for providing homes is a special calling, we answer with respect and resolve to do and be the best. We are good citizens making a positive impact in the greater community through philanthropy and volunteering locally. Everyone is uniquely important and we strive to create meaningful Moments That Matter for our residents, associates and shareholders.
Assistant Service Manager - Central City, KY
Customer service manager job in Central City, KY
IMMEDIATELY HIRING!!! - APPLY TODAY!!! Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paces work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations.
At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions.
We offer fast track career advancement opportunities for hard working, team players who can deliver results.
If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader! General Description: As an Assistant Service Manager, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections with guests while delivering outstanding service.
You will also become familiar with managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest.
We encourage you to allow us to invest in your success as you invest in ours; apply today! Responsibilities will include, but will not be limited to: Drive and reach sales goals through guest interactions including tire and service sales Build guest relationships and ensure guest satisfaction through being the liaison between technicians and guests Effectively manage the service department as needed Contribute to training and development of service department associates Articulate all warranties, promotions, and advertisements Utilize tools provided to make recommendations to guests based on manufacturing guidelines Maintain a clean and safe work and guest area Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.
Basic Qualifications: Minimum 1 year of previous Automotive Service department experience Valid driver's license Must be at least 18 years of age No relocation is being offered for this position Candidates must be legally authorized to work in the U.
S.
without company sponsorship now or in the future Preferred Qualifications: Previous management experience Previous automotive service sales experience Position Criteria: Strong work ethic; independently motivated to produce results with limited influence from others Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork Ability to review, analyze, and interpret information, identify problems, and make decisions Ability to read, understand, and follow procedures and guidelines Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays Ability to follow established safety policies and procedures.
Auto-ApplyService Center Manager
Customer service manager job in Springfield, TN
**Geared for the Driven** At Convenient Car Care, Inc, a franchise of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance. It's our goal to not only serve but to earn the trust of our communities and have each other's backs.
Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone.
**What you'll do**
As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the move, interacting with your team and customers to find the best solutions for their vehicle's needs while building loyalty. You will also be responsible for your team members' success. If you are ready to take the initiative, we're here to help you put your career on the fast-track to success.
+ The overall operation of a service center: hiring, training, discipline of employees, customer service, maintaining store inventories/housekeeping, achieving profit plan, ensuring Environmental, Health & Safety (EH&S) compliance and other policies and procedures are met
+ Responsible for inventory, labor management and financial performance of the service center
+ Mentor, lead and train the team to optimize their development
+ Perform and train others on automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers
+ Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
+ Provide superior customer service leadership
+ Build trust and win repeat, loyal customers
**How you'll succeed**
+ You are friendly and willing to work as part of customer-focused team
+ Have effective interpersonal, oral communication skills
+ Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
+ Knowledge of cash handling, facility and safety control policies and practices
+ Reliable transportation to and from work
+ Ability to occasionally lift up to 50 pounds
+ Be able to stand for extended periods of time and climb stairs
+ Have full mobility and are able to twist, stoop and bend
+ High school diploma or equivalent
+ 2 years managerial/supervisory experience in the quick lube/automotive business is required
**Benefits include:**
+ Competitive pay & flexible work schedule
+ On-the-job training
+ Paid bi-weekly
+ As a Service Center Manager, you will blend technical and management skills to lead, develop and train
+ Company provided uniforms and tools
+ We promote from within- a commitment we are passionate about
+ No late evenings
+ Paid time off and holidays*
+ Medical, dental, vision, and 401(k) savings plans*
_*Terms and conditions apply, and benefits may differ depending on location_
_Convenient Car Care, Inc is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability._
_The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email_ _****************************_ _to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications._
Service Manager
Customer service manager job in Russellville, KY
Why Newton Motor Group?
Newton Motor Group is a family owned auto group that has been serving the fine people of Tennessee since 2008. We now have six dealerships comprised of four major auto manufacturers including Nissan, Ford, Chevy, and GMC. At Newton Motor Group, we are customer and employee oriented. We know that happy employees make for happy customers. Come to Newton Motor Group, and let us put a smile on your face. In our time here, we have done a lot to support this community including giving away a car every year to a local high school student. Come to a Newton Motor Group dealership near you today!
What We Offer:
Medical, Dental, Vision, Life and Disability
401k
Ongoing training and education through the manufacturer and management team
Family-oriented and genuinely friendly work environment
Clear career progression with an opportunity to be promoted from within
Employee vehicle purchase and service discounts
SUMMARY
Runs an efficient and profitable service department through productive staffing, customer retention, cost control, achievement of objectives, and maintenance of all service records. Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Responsibilities
Ensure that customers receive prompt, courteous, and effective service
Serve as a liaison between technicians and customers
Take ownership of the customer experience by carrying out additional assignments, leaving the customer with a positive dealership experience
Manage and hire technicians and service advisors
Distribute work between technicians
Prioritize required services
Provide concierge support for all owner inquiries, whether by phone or in person, to ensure the customer is never mishandled
Build lasting relationships with customers
Qualifications
Technical automotive knowledge
Demonstrated ability to manage others
Organized, friendly and courteous
Dealership experience preferred
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyAuto Care Center Service Manager
Customer service manager job in Russellville, KY
Hourly Wage: **$19 - $32 per/hour** *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Employment Type: **Full-Time**
Available shifts: **Mid-Shift, Closing**
Location
**Walmart Supercenter #736**
120 SAM WALTON DR, RUSSELLVILLE, KY, 42276, US
Job Overview
These Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology.
Benefits & perks
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (***********************************************************************
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Service Manager
Customer service manager job in Hendersonville, TN
Tire Discounters, the nation's largest family-owned and operated tire business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care to our nearly 2,300 team members, we offer diverse career paths, industry-leading training, and a commitment to our core values.
As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing and challenge the status quo.
Position Overview
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.
Key Responsibilities
* Lead and coach technicians, manage performance, and assist with hiring.
* Oversee service bay workflow and communicate wait times to sales staff.
* Ensure clear communication between the shop and customers.
* Promote safety and meet quality and service standards.
* Drive customer satisfaction and teamwork.
Requirements
* Experience in automotive service/repair (certifications preferred).
* Management experience with strong leadership skills.
* Excellent communication and multitasking abilities.
* Strong work ethic and goal-oriented mindset.
* Valid driver's license and availability to work Saturdays.
* Ability to stand for long periods, bend, and lift up to 75 lbs.
* Authorized to work in the USA (18+).
* Comfortable with occasional mechanical hazards and outdoor conditions.
Career Path
Service Manager → General Manager → Regional Manager
Compensation
Pay: $55,000 - $85,000+ annually
Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus.
Why Tire Discounters?
* Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store.
* Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well!
* Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from.
* Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!