Customer Service Manager Jobs in Bridgeton, MO

Job Title: Client Service Manager FLSA status: Exempt Reports to: Managing Director The Client Service Manager is primarily responsible for building and maintaining strong relationships with clients by acting as a point of contact, managing their accounts, resolving inquiries, ensuring timely execution of transactions, and delivering high-quality service to meet their financial needs. Essential Duties and Responsibilities o Supports Advisor(s), Managing Director(s), and other team members in daily operations. o Prepares materials for client review meetings, including an agenda and a complete and thorough summary of a client's financial position. o Schedules client meetings as necessary. o Maintains accurate client files using internal reporting and management systems. o Prepares and submits client paperwork from custodians, in addition to CFG engagement agreements and supplements. o Executes stock, bond, mutual fund, and other trades as directed by the Advisor and/or Managing Director. o Assists in onboarding new clients to CFG systems and processes. o Assists with client communications and requests via phone calls, emails, in-person meetings, etc. o Commits to ongoing education and professional development to remain current. o Fosters an environment of open, honest, and timely communications. Essential Skills and Experience o Bachelor's degree in Business, Accounting or Finance. o One-year financial services industry experience. o Strong analytical skills and ability to solve problems. o Obtain licenses and/or relevant certifications required/recommended for the position. o Advanced computer skills, including advanced knowledge of the Microsoft Office Suite, internet search and research capabilities. o Experience with industry back-office systems software. o Exceptional oral, written, and interpersonal communication skills. o Understanding of process improvement and project management techniques with the ability to manage both big-picture and process-level implementation. o Strong problem resolution skills with the ability to be detail-oriented and accurate. o Ability to work with staff and clients of all backgrounds and professions. o Self-motivated with the ability to handle a heavy workload and work both independently and under direction. o Effective organizational skills and ability to multi-task, follow-up and meet deadlines. o Uncompromised ability to maintain confidentiality and integrity. o Positive attitude and energetic willingness to learn and cooperate. o Professional appearance and demeanor. Reporting to this position: None Clayton Financial Group abides by the requirements of 41 CFR 6-1.4(a) , 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.

The ideal candidate will have experience managing both a production facility and a team. They should be able to analyze each step of the manufacturing process and make effective use of resources to deliver desired outcomes. The candidate will also have an ability to follow safety and compliance guidelines diligently in order to create a healthy work environment for all employees. Responsibilities Oversee plant operations such as budget, production schedule and stock Maintain clean and safe workplace Analyze production costs and inventory to establish areas for improvements Ensure adherence to rules and workplace policies Examine processes and design plans to effectively use available resources Qualifications Bachelor's degree in Engineering or relevant field 6+ years of experience in Plant Management. Experience with either Plastic / Packaging / Molding field Experience in plant management and manufacturing operations Strong communication, management and supervisory skills

Job Title: Contact Center Manager- Sales Status: Direct Hire Schedule: Mon - Fri days Compensation: $70,000 - $85,000 We are seeking a results-driven Contact Center Manager- Sales to lead and optimize our inbound and outbound engagement strategies. This role is ideal for a motivated professional with a passion for sales, process optimization, and team leadership. The position is with a university based out of St. Louis, MO and requires expertise in CRM systems, AI-driven automation, and performance analytics to drive conversion and engagement. Key Responsibilities: · Sales & Team Leadership: o Lead, train, and supervise a high-performing telecommunications sales team across multiple locations. o Develop a sales-driven call strategy that enhances lead conversion and customer engagement. o Establish clear KPIs and performance metrics (contact rate, conversion rate, revenue impact). o Implement sales coaching techniques to improve communication and closing strategies. · Strategic Sales & Engagement Optimization: o Design and execute a data-driven sales strategy across multiple communication channels (calls, SMS, email, WhatsApp, chat). o Enhance lead management by collaborating with marketing, admissions, and IT teams to align messaging. o Identify and implement automation tools (AI chatbots, IVR systems, CRM optimization) to streamline engagement. o Analyze customer interactions and sales data to refine outreach and improve conversion rates. · Technology & Process Improvement: o Oversee the implementation of CRM tools and automation technologies to enhance sales efficiency. o Optimize contact strategies based on real-time performance analytics and lead behavior trends. o Ensure compliance with communication standards and data security protocols. · Cross-Department Collaboration: o Work closely with marketing and admissions to ensure a seamless customer journey from inquiry to enrollment. o Develop standardized scripts and messaging frameworks to improve customer engagement and brand consistency. o Optimize sales funnels through data insights and strategic engagement touchpoints. Qualifications: · Bachelor's degree in Business, Communications, Marketing, or a related field (Master's preferred). · 5+ years of experience in sales management, telecommunication operations, or customer engagement leadership. · Must have experience in managing multiple direct reports. · Proven success in leading high-performing sales teams and improving conversion rates. · Expertise in CRM tools, AI-driven automation, and multichannel engagement strategies. · Strong analytical and strategic thinking skills with a data-driven decision-making approach. · Bilingual (English/Spanish) preferred. · Salesforce experience is a plus. · Ability to travel up to 25% as needed All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Details Position Type : Staff (Full-time) Education Level : Bachelors Degree Job Category : Student Affairs or Academic Support Are you a student-focused individual passionate about helping current students succeed? It's an incredibly rewarding experience to help a person reach their education goals - come and join us in making a difference in students' lives! University of Health Sciences and Pharmacy in St. Louis is currently looking for an experienced Manager of Access Services to administer services to support students with disabilities. Since our founding over 158 years ago, UHSP has provided a world-class education for health care leaders and innovators and been a place where future professionals and practitioners come together to foster a healthier society. In this role, you will provide institution-wide advisement, consultation, and training on disability-related topics, including legal and regulatory compliance, universal design, and disability scholarship. In addition, you will work in collaboration with the Campus Life team and other University stakeholders to develop and encourage a welcoming, accessible, inclusive, and equitable environment. This position reports to the Director of Academic Support. You will have the opportunity to: 1. Manage accommodations process: Develop and implement strategic plans for Access Services that align with the University's mission and goals. Meet with prospective and current students to provide consultation regarding program eligibility, documentation, accommodations, and other ways to support student success. Make decisions regarding acceptance or denial into the program, including approved academic and non-academic accommodations. Meet with students to process program registration each semester and support their individual needs. Understand and coordinate exam scheduling and other student and faculty communication through the Accommodate module of Symplicity, the University's exam scheduling software. Remain current on laws, best practices, and other topics affecting access services in higher education. 2. Oversee the administration of testing services. Assist the Testing Center Administrative Assistant as they organize and administer testing services for all areas of campus. This includes exams for students who receive accommodation and a few non-program students taking missed exams from courses. 3. Provide individual support to students. Build relationships with students and meet with them on an as-needed basis to counsel on topics related to their disability or general student success. On occasion, serve as a case manager for students supported by the Campus' CARE team. 4. Supervise Access Services support staff: Supervise the Testing Center Administrative Assistant. Recruit, train, and support supervision of student exam proctors. 5. Educate and communicate with the larger campus community: Provide ongoing group and individual education to faculty, staff, and students regarding issues related to disability support. Collaborate with faculty and staff across campus on topics related to providing accommodation. 6. Manage administrative responsibilities: Collect, analyze, and report data on student accommodations and assess program effectiveness to support continuous improvement and compliance. Plan, allocate, and monitor the Access Services budget. Plan and implement programming to support Access campus community engagement. Develop, revise, and enforce policies related to disability accommodations and accessibility in compliance with federal and state regulations. Serve on University committees as requested, including serving as chair of the Housing Accommodations Committee. Other duties as assigned. Qualifications To succeed in this role, you will need: Minimum Qualifications Bachelor's degree and at least three years of experience advocating for individuals with disabilities in Higher Education, Counseling, Educational Psychology, Special Education, Social Work, Human Services, or related field. In lieu of degree, equivalent experience combined with education will also be considered. Experience advocating for individuals with disabilities in academic advising, case management, or a related area. Experience in higher education, K-12 special education, or human services settings is acceptable. Must have strong understanding of disability law (e.g., ADA, Section 504, FMLA) and its application in education or employment. Ability to operate Microsoft Office Products and a willingness to learn to operate Symplicity/Accommodate software and other UHSP systems. Ability to manage one's emotions and those of others Ability to be assertive Quality time management practices High level of organizational skills Excellent interpersonal skills and counseling skills with a wide range of constituents. Strong public speaking, presentation, and and/or teaching skills Ability to create and support an environment that is welcoming, accessible, inclusive, equitable, and free from harassment. Ability to maintain confidentiality and act ethically, including promoting ethical standards of employment and the profession. Preferred Qualifications Master's degree and at least two years of advocating for individuals with disabiliites in Higher Education Administration, Counseling, Educational Psychology, Special Education, Social Work, Human Services, or related field. If this sounds like the job for you here is information on how to apply: Apply online and submit a cover letter and resume. Review of applications will begin immediately and continue until the position is filled. Benefits: UHSP offers a great benefits package including excellent, affordable health insurance, dental, vision, University-paid life and disability insurance, voluntary coverage, retirement match, and generous parental and caregiver leave, personal and University holiday, sick and vacation time. University employees have access to library resources, fitness facilities, cafeteria and university events. AA/EOE Statement: University of Health Sciences & Pharmacy in St. Louis values the benefits of a diverse student body and workforce. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability. The University's employment policy shall be supported through a continuing affirmative action commitment that embodies the standards of equal employment opportunities for all persons. EOE/M/F/Veteran/Disabled. To apply, visit ********************************************************************************************************************* University of Health Sciences & Pharmacy in St. Louis values the benefits of a diverse student body and workforce. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability. The University's employment policy shall be supported through a continuing affirmative action commitment that embodies the standards of equal employment opportunities for all persons. EOE/M/F/Veteran/Disabled. jeid-251fb753cdfe5848bf97f6510a2e8b80RequiredPreferredJob Industries Other

General Manager Community Choice Financial Family of Brand As a results-driven General Manager, you will oversee the success of your store and team by setting the bar high for performance and customer service. You will provide ongoing coaching and training to your team to reach Company objectives, increase revenue, and further develop their skills while demonstrating your leadership. Reporting to the District Director of Operations, you will oversee marketing efforts for your location, champion store security and loss prevention, help enforce adherence to quality standards, and review all transactions to create an environment that fosters growth and innovation. Responsibilities: Coach, lead, and develop all store employees to obtain new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports. Lead the charge and set the example for all store employees to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue. Enforce adherence to quality standards, procedures, and local and state laws and regulations. Audit loan/pawn agreements and transactions to ensure staff accordance with procedures and practices. Participate in audits and compliance reviews as directed by the corporate office or District Manager. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures. Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits. Participate in the selection, review, hiring, and retention of new employees. Develop work schedules in accordance with budget, workloads, and store needs. Ensure store is staffed for optimal performance. Handle complex customer situations that arise with integrity and professionalism. Monitor and maintain internal and external store appearance and address basic facilities needs, including scheduling maintenance services. This includes overseeing store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels. Ability to maintain a full-time work schedule with regular in-person attendance, including some weekend hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week*. *Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements. Qualifications: High School Diploma or equivalent required Minimum two years of experience and proven success in a supervisory or leadership role in retail, financial, service, or related industries Excellent verbal and written communication skills Ability to work phone, Point of Sale, Microsoft Office, and other systems Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) Must be at least 18 years of age (19 in Alabama) Background check required (subject to applicable law) Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard. Preferred Qualifications and Skills Associate degree or higher Experience in check cashing, document verification, money order processing Bilingual English/Spanish is a plus and may be required for certain locations What We Offer: Our Benefits Include**: A comprehensive new hire training program Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development Performance-based career advancement Educational Reimbursement Program Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program Company-Sponsored Life and AD&D Insurance Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment) Diverse Culture and Inclusive Environment **Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. About Us TitleMax is one of the nation's largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax has expanded to over 900 locations spanning 14 states. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************, @titlemax.com, or @titlemax.biz. In-store positions are in-person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

Department: Operations Reports to: Regional Vice President FLSA Status: Exempt Responsible for the leadership and direction of assigned stores within a district, focusing on operational procedures, merchandise presentation, and execution of all corporate initiatives. DUTIES/RESPONSIBILITIES: Ensures district compliance with all company policies, directives, and operational standards. Visit all stores within each district on a planned schedule, providing constructive guidance and reviewing operational performance. Monitors store sales and payroll performance of all stores and initiates action plans to achieve company goals. Review P&L statements monthly with each Store Manager to ensure all controllable expenses are within company guidelines. Ensures compliance with company cleanliness standards and general store appearance. Coordinates action plans with each Store Manager to execute shrinkage reduction programs in their stores. Monitors the results of store cycle inventories and store audits to ensure corrections of any deficiencies. Ensures all loss prevention communications are followed to maintain awareness of shoplifting issues and internal theft. Maintains compliance with all safety rules and regulations. Ensures timely execution of company procedures for new hires, promotions, and all other status changes through routine communication with each Store Manager. Monitors all training programs for new Store Managers. Approve all required status changes and ensure consistent salary administration within the district. Ensures strict compliance with all Federal, State, and Local laws and accurate recordkeeping of store personnel files. Communicate with buying staff on any merchandise needs, new items, and stock levels. Ensures timely execution of all merchandise presentation guidelines. Monitors the prompt and accurate completion of markdowns, price changes, and store promotions. Communicates new store location possibilities and availability of new site locations for existing stores. Reports on any significant changes within the district concerning vacancies, competition, or any other real estate issues. Other duties may be assigned. REQUIRED SKILLS/ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. LANGUAGE SKILLS: Ability to read and understand documents such as general correspondence, cash reports, markdown reports, register tapes, department reports, and office procedures/memos. Ability to communicate effectively with vendors and fellow associates. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. EDUCATION/EXPERIENCE Bachelor's degree in business administration or related field, or 5 years of experience and/or training in the related field; or equivalent combination of education and experience. PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is regularly required to sit. The employee must frequently use hands to finger, handle, or feel; and talk; or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job may include close vision, distance vision, and depth perception. The incumbent must be able to work in a fast-paced environment. GENERAL INFORMATION The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. is prohibited.

AKIRA Store Manager In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner , and this belief can be reflected across all areas of the company. The Position Store Manager Location West County Center, Des Peres MO Overview: AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives. Essential Functions: Recruiting, interviewing, and onboarding exceptional employees and managers. Training, mentoring, and retaining top-tier talent to foster growth and excellence. Cultivating and maintaining a positive and energized store atmosphere. Elevating the selling culture by championing AKIRA's 5 Steps of Selling. Providing timely, constructive feedback both in real-time and through written communication. Inspiring and motivating employees and managers to perform at their best. Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards. Upholding and enforcing all AKIRA policies with consistency and integrity. Exceeding individual sales goals with enthusiasm and determination. Driving the store's daily, weekly, and monthly sales goals to surpass expectations. Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles. Qualifications: Minimum 1 year of experience in store management A passion for fashion and a keen eye for trends. An unwavering work ethic and dedication to excellence. Proven leadership skills with the ability to inspire and guide a team. Exceptional communication and organizational abilities. High motivation coupled with a proactive sense of urgency. At least one year of experience in retail management. Expertise in supervising, motivating, and effectively directing employees. Flexibility to adapt to new directions and embrace change with enthusiasm. Comprehensive knowledge of visual merchandising and superior customer service practices. Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation. The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success. A collaborative mindset, fostering strong and sustainable relationships with employees and managers. Physical Requirements: Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role Ability to stand/walk for extended periods of time, including a 10-12 hour shift Diversity & Inclusion: At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively. Benefits and Perks: AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you. Job Type: Full Time

The Location Manager is a critical leader at the market. The Location Manager will be responsible for overseeing the day to day operations at his/her location(s). The Location Manager will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations. Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities. Core Responsibilities & Duties: Focus on relationship with client in order to gain 100% of appliance delivery business Focus on Independent Contractor Partnerships (Profitability & Compliance) Achieve goals set forth by the client & Hub Group Final Mile Develop and hold your staff accountable (if applicable) Continuously recruit and retain Independent Contractors Manage claims and their processes (with FOC assistance) P&L Management (Controllables) Delivery Expense (Minimums / effective routing, support expense) Operating Expenses (Operation Supplies, Truck Use, Uniforms charge back, MC Support Travel, Uncollected Debt) Warehouse Expense (Contracted Labor, Inventory variances) Administrative Expense (Hourly, Contract Admin, Office Supplies, Recruitment, Travel & Meals) Achieve Location Margin goals Rental car vs mileage reimbursement Communicate effectively with the DIA, DIM and client staff Lead Daily Stand-ups (Short, Effective and informative meetings) - (Document and include feedback in recap) Weekly ride behinds in field with teams to ensure client satisfaction and training - (Document and include in recap) Showroom visits as needed in order to build/maintain relationship with client Maintain tote inventory and hold BP's accountable (trade stock) Enforce and adhere to company policies and procedures. Responsible for loadout / warehouse oversight of QC with getting teams off dock Actively route monitor teams from the road (see SOP for details) Travel must be pre-approved by the Area Manager and submitted through Jack Annett. Expenses must be within budget. Hold Weekly Operations Meetings with the DIA to review aging invoices and any issues/goals - (Document and include in recap) Hold BP meetings as needed to review claims, settlements, compliance, etc. Participate in Client and internal conference calls Provide Weekly updates on your locations. Weekly recap should include: Your schedule for the week Summarized update of location(s) Standup recap Ride behind recap Aging invoices update (if applicable) Other duties as assigned Qualifications: Proven leader Effective communication skills Proven results Organized College degree or equivalent experience BEWARE OF FRAUD! Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group's name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind: Hub Group will never solicit money or credit card information in connection with a Hub Group job application. Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail. Hub Group job postings are posted on our career site: ********************************

Standard Wellness's mission is to improve quality of life through safe and easy access to cannabis by providing consistent, high-quality product through innovation, vertical integration and aggressive regulatory reform. We aim to create a new standard in the medical cannabis industry for quality, care, innovation, and education while still maintaining a focus and conscious understanding of how our decisions within the role effect the social and environmental impact in our community and for our patients. We're committed to a research-driven, patient-centric approach in all that we do, and we work to have a lasting positive impact in our community. Position Summary: The General Manager will be responsible for all aspects of the day-to-day operations of the dispensary to include, but not limited to, overseeing the needs of all customer care, hiring team members, developing the dispensary team, and the overall performance of the store. This position will be responsible for ensuring that the dispensary is operating in a manner that is compliant with all state and local rules and regulations. The General Manager will be the main point of contact with the Department of Health and Human Services and will oversee administrative duties of the dispensary. Essential Job Functions: Manage, supervise, and direct the daily operations of the dispensary in accordance with state and local rules and regulations. Work with supervisor to develop and implement dispensary policies and procedures to ensure that they are in line with industry standards and in legal compliance with the Department of Health and Human Services. Maintain an in-depth knowledge of every product and strain in the dispensary as well as industry-wide product knowledge; provide education to dispensary associates about cannabis strains, edibles, concentrates, and consumption mechanisms. Oversee all aspects of receipt, storage, packaging, labeling, handling, tracking and dispensing of products containing marijuana and marijuana waste in accordance with state and local rules and regulations. Maintain a professional public relations image that communicates the mission for The Forest to the public and the cannabis industry as a whole. Responsible for communicating all regulatory and/or business needs to company leadership. Responsible for overall performance of the store including revenue, margins, and customer traffic. Direct hiring, scheduling, development, performance reviews, discipline, promotion, or termination activities of the dispensary staff. Other duties as assigned by your supervisor. Qualifications Required: Must be at least 21 years of age. Must have a high school diploma, or the equivalent. Associates or bachelor's degree in business or related field or commensurate experience, preferably in the retail or hospitality industry. Must be able to pass all background check requirements and obtain licensing as set forth by the Department of Health and Human Services. Must be able to perform the essential functions of the job with or without an accommodation. Must be able to read, write, speak, and understand the English language. Preferred: Dispensary or cannabis industry experience and knowledge of Metrc or seed to sale tracking systems. Experience ordering for high-volume retail/hospitality setting. Knowledge, Skills and Abilities: This section outlines the knowledge, skills, and abilities necessary for the General Manager to be successful in their role. It is not intended to be an all-inclusive list. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of principles and methods for showing, promoting, and selling products or services and sales control systems. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitoring/assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Ability to develop specific goals and plans to prioritize, organize, and accomplish your work. Ability to provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, and in-person Ability to handle complaints, settle disputes, and resolve grievances and conflicts, or otherwise negotiating with others Strong organizational skills Excellent written and verbal communication skills Ability to establish and maintain interpersonal relationships. Strong attention to detail with the ability to work in a fast-paced environment.

TheMilVet is partnered with PE clients who are consolidating fragmented industries across America. These are industries that have no national presence or brands that dominate the market. Our PE partners create value through consolidation and quickly scaling the core business in a high growth environment. As an example, a sister portco in this fund grew its revenue from $0 to $2B in 4 years and after 300+ acquisitions. For more information about his strategy, we've included an article from the Harvard Business Review . Private Equity Needs a New Talent Strategy Our clients enter a market through acquisition, hire a leader to be its champion for growth [the General Manager], and begin to rapidly scale the local market. As the new market grows, they search for other local complementary businesses to tie under the newly hired GM. Assuming performance, the goal is for the new GM to grow into the market leader responsible for multiple companies. This PE client is a top-decile private equity fund with a long history of successful investments in professional, residential, and tech services. This specific holding company is an investment out of its 9th fund, which will have ~$4.5 billion of committed capital and is focused on acquiring and growing residential home services companies. Company revenue has grown from $0 to $2B in 4 years. Their executive leaders who are building this firm are experienced PE operators and represent an all-star team. Past GM hires have included high performing Veterans with strong leadership skills and next-level execution abilities. Military profiles include leaders from Special Forces, Ranger Regiment, the nuclear Navy, USMC Infantry and MARSOC, etc. Position Details: This is an opportunity to be a General Manager at one of the company's partner brands. The GM will oversee all aspects of a location's day-to-day operations; the person is the ‘sunrise and sunset' for the entire business. The GM will drive growth, performance metrics, create an amazing workplace culture and develop all staff and management, constantly striving to be a world-class operator and helping others to do the same. You will own the full operating P&L of a specific geography in the continental US and will be responsible for driving organic growth of the business. You will be supported by regional presidents, partner services teams that work at the holding company level, and adjacent business CEOs. Additional primary responsibilities will include: Successful integration of tuck-in acquisitions that occur in your market area Hiring and managing business leaders within your company Partnering with peer CEOs to ensure that best practices are shared across the full platform Working with peers and leadership to share best practices Your Professional Qualifications: 5+ years post-military experience of demonstrated business growth Key attributes for the right hire: Unmatched will to win as a team Ownership mentality Growth mindset Able to identify opportunities, motivate employees, and create a culture of growth Data-driven decision making KPI focused Servant leader mindset History of building great teams of A-players with high retention Enjoys building a team-first mentality Bias for action History of operating at high pace of play Deep respect for blue-collar workers Compensation: Mid - High $100Ks OTE Performance-based equity Industry-leading benefits package

Job Details Fenton - Fenton, MODescription Customer Service Manager Department: Administration Vice President of Business Planning and Administration Responsible for overseeing the customer service team and ensuring that both internal and external customers receive exceptional support. This role also involves covering for team members who are on vacation. The ideal candidate is proactive, empathetic, and has a strong background in customer service management, with a focus on continuous improvement and team development. Principal Duties and Responsibilities: Lead, mentor and develop the customer service team, promoting a positive and supportive work environment Conduct regular training sessions to improve team skills, customer handling techniques and product/service knowledge Work closely with other departments, such as Sales, Operations and Finance Perform required phone calls to customers, sales professionals & delivery drivers Update computer files with information from end of day processing Handle customer order calls, order entry and hotshot requests via the telephone and internet Respond to, investigate and resolve retailer inquiries and issues Also, they may assist other administrative staff with overflow work from other departments. Oversee supervision of office supplies & materials All other duties assigned for cross-training purposes Qualifications Bachelor's Degree required, High school diploma or GED certificate required. Strong leadership and team-building abilities Excel problem-solving and conflict-resolution skills Strong verbal and written communication skills Ability to work cross-functionally and influence at various levels of the organization Customer service and telephone skills with the ability to maintain a calm composure with customers and employees. Alpha and numeric data entry skill required. Strong 10-key skills a plus Strong computer skills required Ability to set priorities, coordinate multiple projects simultaneously and be attentive to details. Ability to work in a team environment Strong initiative and follow up skills Ability to work flexible hours if necessary WHY CHOOSE GREY EAGLE DISTRIBUTORS? We offer... 401(k) retirement savings plan with a percentage company-match contribution Competitive wages Paid holidays Paid time off Medical, dental, vision, life, and accidental insurance Short-term disability Long-term disability Employee assistance plan - for access to counseling, consulting and other community resources Wellness program Subject to eligibility, terms, and conditions Who we are: Grey Eagle Distributors is the largest Anheuser-Busch beer distributor in Missouri and one of the largest in the Midwest. Our team is dedicated to delivering the best in class service and the highest quality products to our customers. We take pride having a special presence in the community through our involvement with many charitable organizations in the St. Louis area. We offer many opportunities to learn and grow your career. Come work for a company that the Business Journal named "Best place to work!"

Title: Customer Service Assistant Manager Who We Are: Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you. Position Summary: Assist Customer Service Manager, handles special assignments and other duties as needed. Essential Functions: 30%-50% Order entry for various regions, as needed. Manage a team of 6 or more Customer Service Representatives. Handle personnel issues, performance reviews, etc. for those employees. Handle escalations from Sales Reps, related to personnel, service, and specific order issues. Participate in Sales Region Meetings. Monitor coverage for Region Inboxes and Phones. Communicate and train the team on changes to policies, processes, products, etc. Assist in the new hire process. Coordinate new hire training and ongoing Team Training. Assist with Team backlog, shipped not invoiced, and open orders. Escalate production & inventory issues. Develop ideas and suggestions that can be implemented within the group to continuously improve morale, productivity, and overall company performance. Perform additional duties as assigned. Commit to the Company's safety and quality programs. Requirements: High School Diploma or equivalent. 3+ years in Customer Service. minimum 1 years Supervisory or Management experience, preferred. Physical Requirements: This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours in a day. No unusual environmental, lifting or exertion requirements are associated with this position. What We Offer: We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. “In order to be the best, we must hire the best”

Title: Customer Service Assistant Manager Who We Are: Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you. Position Summary: Assist Customer Service Manager, handles special assignments and other duties as needed. Essential Functions: 30%-50% Order entry for various regions, as needed. Manage a team of 6 or more Customer Service Representatives. Handle personnel issues, performance reviews, etc. for those employees. Handle escalations from Sales Reps, related to personnel, service, and specific order issues. Participate in Sales Region Meetings. Monitor coverage for Region Inboxes and Phones. Communicate and train the team on changes to policies, processes, products, etc. Assist in the new hire process. Coordinate new hire training and ongoing Team Training. Assist with Team backlog, shipped not invoiced, and open orders. Escalate production & inventory issues. Develop ideas and suggestions that can be implemented within the group to continuously improve morale, productivity, and overall company performance. Perform additional duties as assigned. Commit to the Company's safety and quality programs. Requirements: High School Diploma or equivalent. 3+ years in Customer Service. minimum 1 years Supervisory or Management experience, preferred. Physical Requirements: This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours in a day. No unusual environmental, lifting or exertion requirements are associated with this position. What We Offer: We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. “In order to be the best, we must hire the best”

Job Details St. Peters - St. Peters, MO Part Time Customer ServiceDescription Kennelwood Pet Resorts is looking for a Customer Service Representative to be a part of a growing industry leader pet care business. As a Customer Service Representative, you arrive each day determined to provide quality and efficient customer service to each and every client. As the first point of contact for most of our services, you play an essential role in establishing trust with our current and future clients. Essential duties and responsibilities: Greet clients and check in their pets for services such as boarding, training, grooming, or daycamp Listen carefully to ensure each pets instructions and needs are communicated correctly Take reservations, answer questions, and resolve concerns both in person and over the phone Keep accurate and organized records on all incoming and outgoing clients Process payments for services Ensure pet is placed accurately for their services Maintain a clean and well prepared lobby for clients and their pets May be cross-trained in other departments Qualifications: Ability to stand and/or walk for extended periods of time Ability to lift at least 40 lbs on a regular basis and up to 50 lbs on occasion Ability to walk dogs of all sizes on leashes Comfortable working around pet hair and dander A passion for animals Ability to work a flexible schedule including weekends and holidays No experience necessary! What's in it for you? Health, Dental and Vision Insurance Weekly paychecks Training and growth potential 401k plus employer match Paid time off and paid holidays Free Pet Boarding and Dog DayCamp Discounts on Training and Grooming Bring your pet to work with you! Benefits may vary per position and department This description is representative only and is not exhaustive of all the tasks this position may be required to perform. Kennelwood Pet Resorts opened its first location in 1974. Since the beginning, Kennelwood has been a leader in the pet care industry being the first to introduce pet services like Shed-X and Doggie DayCamp and continues the tradition by offering services such as training, grooming, dog daycamp, and boarding. Kennelwood has nine convenient pet resort locations as well as a Kennelwood Academy for Dog Training Professionals. Kennelwood continues to be an industry leader and has the philosophy that the experiences we create form connections that build trust and confidence. Join our team and be a part of the tradition and contribute to the lives of the pets entrusted in our care!

About the Role As the Customer Service Manager, North America at Watlow, you are responsible for overseeing a team across North America, with an indirect team globally. This position focuses on managing local personnel and customer-facing processes, ensuring the execution of policies and processes to deliver a superior customer experience. The manager will drive continuous improvement, team development, and collaboration while optimizing performance, budget, and service delivery across customer service and product support teams. Your Key Responsibilities * Serve as a Subject Matter Expert (SME) in customer service operations * Manage daily operations and ensure alignment with business goals * Interpret and implement policies, and solve complex problems * Analyze trends, metrics, and customer feedback to improve service * Lead process improvements and integrate new technologies * Control budget, staffing, and expenses in line with the Annual Operating Plan (AOP) * Foster collaboration, build relationships, and promote consensus within teams * Coach and mentor team members, identifying development opportunities * Partner with internal teams to drive customer success and act as the voice of the customer * Oversee escalations, support procedural questions, and ensure service excellence * Use business tools and Lean methodologies to optimize performance and service delivery * Stay updated on product knowledge, compliance, and industry trends Short-Term Goals In the first 90 days, the Customer Service Manager will focus on team assessment, process improvements, and performance optimization * First 45 Days: Build relationships with teams in MN, MO, and Mexico, assess workloads, evaluate team structure, define key performance metrics, and familiarize with systems * By 90 Days: Implement performance tracking, optimize team roles, improve processes, and enhance training for long-term efficiency Required Qualifications * Bachelor's degree in a related field preferred, or equivalent years of experience * 10+ years of leadership experience in customer service or a related field * Experience working in a manufacturing environment * Deep experience with ERP systems; MacPac experience preferred Desired Qualifications * Proven experience in driving strategy and aligning team goals with business objectives * Strong background in leading and implementing continuous improvement projects (e.g., Lean, Six Sigma) * Excellent communication and interpersonal skills, with the ability to collaborate across functions * Experience managing teams in a multi-cultural environment * Ability to analyze data and use insights to optimize customer service processes * Adaptability to new technologies and systems to improve service delivery

The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world's happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communities-treating everyone like family. The Customer Service Manager leads a team of Customer Service Representatives to provide exceptional service to customers while overseeing office and administrative duties. The role is responsible for ensuring that organizational Key Performance Indicators (KPIs) are met and maintaining efficient operations. Responsibilities: Plan, coordinate, and supervise the activities of the Customer Service Representative(s), ensuring customer relationships are maintained and operational objectives are met. Identify customer trends and operational inefficiencies, collaborating with leadership to resolve issues and improve service delivery. Oversee regular audits of the CRM system to ensure compliance with business and regulatory standards, while providing coaching and support to team members for continuous development. Assist with appointment scheduling, customer follow-ups, escalations, hiring, and training of the local Customer Service Team, and ensure team members are up to date on company policies and services. Qualifications: High School Diploma or GED. Must have 2+ years of customer service and/or conflict resolution experience. 1+ year of customer service management experience. Pest Management Software Systems experience is preferred, and the ability to use computers and telephone systems is essential. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits! Compensation range depending on experience: $46,000- $50,000. Paid sick and vacation time along with 10 company-paid holidays Comprehensive medical, dental, and vision insurance options, including a Health Savings Account (HSA). Short-term and long-term disability coverage, plus voluntary life insurance.

This position is responsible for the supervision of the Customer Service department to ensure superior customer satisfaction for all Volpi Customers. In conjunction, he or she will develop, implement, and manage of all operations, policies, and procedures to ensure that all customer service employees understand the importance of following protocol. The position is responsible for coordinating with outside and internal sales staff on specific needs and requirements for accounts and will require you to be onsite in St. Louis, MO. This position does not qualify for relocation assistance. Essential Functions and Responsibilities: Supervise and manage a team of customer service coordinators to deliver exceptional service each day. Set performance goals and provide continuous coaching and feedback to improve team performance. Hire, train, and evaluate customer service staff. Monitor and track key performance indicators (KPIs), such as response time, customer satisfaction, complaints, and resolution times to identify areas for improvement. Manage and utilize the EDI and the ERP system to communicate customer demand to the operations department, ensuring all customer orders comply with agreed-upon lead times, pricing, and minimum order quantities. Communicate changes in customer ordering patterns and product issues to the Sales and Marketing team. Manage and maintain customer portals, pricing lists, contract files, and key account information Coordinate promo allowances by account and input promotional calendars into the Trade Management Platform, working with Accounting to ensure proper clearance. Oversee credits, damages, complaints, pickups, deductions, samples, and shorts. Reduce deductions from customers through the accurate invoicing and documentation at all levels of transactions. Cross-train and document all procedures required of the customer service team to service all Volpi customers. Demonstrate the values and culture of the organization, providing an atmosphere conducive to the delivery of high-quality work. Assist in other areas as required. Candidate Qualifications: Minimum two-year college degree required, a Bachelor's degree in Business, Marketing, or another related field is preferred. Some sales experience is required, preferably in a retail food environment. Must demonstrate strong analytical skills and the ability to accurately interpret purchase orders and other internal and external documents. Upbeat personality, with exceptional communication and organizational skills. Comfortable producing various reports and general business correspondence. Excellent command of written and spoken English Must possess a “service oriented” mindset, and the ability to manage multiple customers and projects at one time. Willing to travel when required, (up to 5% of the time). Ability to prioritize and work effectively in a busy, fast-growing, team setting. Proficiency in Microsoft Outlook, Word, Excel, and Power Point required. Experience utilizing Great Plains ERP and EDI are preferred. Ideal candidate is a detail-oriented, results-driven, self-starter that embraces individual accountability. At least 5 years prior management experience

Ultimate Staffing is seeking an experienced Call Center Manager for our client in St Louis, MO. This is a direct hire position, which requires 100% onsite attendance. The Multichannel Telecommunication Manager will play a key role in supporting a dynamic cross-functional marketing and enrollment team. This is an exciting opportunity for a highly motivated professional to join a growing and innovative university, gaining hands-on experience in international business and relationship management within higher education. The ideal candidate will have experience in managing high-volume outbound call-center environments with a focus on lead generation. Key Responsibilities * Oversee and train the telecommunications team, ensuring alignment with institutional goals. * Establish and monitor key performance indicators (KPIs) such as call volume, contact rates, and conversion rates. * Foster collaboration between departments, including Marketing, Admissions, IT, and Salesforce Administration, to align communication strategies with institutional priorities. * Design and implement a comprehensive multichannel communication strategy. * Identify and integrate emerging trends in telecommunication and digital engagement. * Develop protocols to manage high-volume periods aligned with admissions cycles. * Oversee and optimize telecommunication tools, including CRM systems, chatbots, IVR systems, and analytics platforms. * Collaborate with IT to ensure reliable, secure, and efficient communication systems. * Evaluate and recommend new technologies to enhance operational efficiency and user experience. * Monitor and analyze key communication metrics to assess the effectiveness of multichannel strategies. * Implement process improvements to optimize response times, agent performance, and user satisfaction. * Ensure adherence to quality assurance standards and regulatory compliance. * Coordinate messaging across voice, email, chat, text, and social media platforms to ensure consistency and brand alignment. * Develop scripts and strategies to personalize interactions and enhance the user experience. Education & Experience * Bachelor's degree in Communications, Business Administration, Information Systems, or a related field (Master's preferred). * 5+ years of experience in telecommunications management, customer service, or contact center leadership-preferably in higher education or a service-oriented organization for sales and admissions. Skills & Competencies * Proven expertise in multichannel communication and automation tools (e.g., CRM systems, chatbots, IVR). * Strong analytical skills with experience in data-driven decision-making. * Exceptional leadership, organizational, and interpersonal skills. * Knowledge of compliance standards and best practices in telecommunication (e.g., FERPA). * Ability to manage high-pressure environments and meet tight deadlines. * Excellent written and verbal communication skills in both English and Spanish. * Salesforce experience preferred. * Ability to travel up to 25% of the time. Call Center, Outbound Sales, Outbound Contact Center, Lead Generation, Sales, Inside Sales All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Join us for Career Day in Festus, MO! Every Tuesday in March 10AM - 5PM Check Into Cash of Festus, MO 1166 West Gannon Drive Festus, MO 63028 If you're ambitious and ready for more--join a company that fuels your drive with real opportunities for professional and financial growth. Community Choice Financial Family of Brands (“CCF”) is currently looking for ambitious achievers and experienced leaders to join our team. Available openings may include Customer Service Representative and Management opportunities. Explore your potential with a company that values what you bring to the table. We invite you to meet 1-on-1 with a hiring manager and learn more about career opportunities as a member of our Store Operations team, the front line of our business that strives to provide the best customer service and overall experience in the industry. Text CCFCAREERS to 972-11 or visit to apply. Responsibilities: Our Benefits Include*: A comprehensive new hire training program Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development Performance-based bonus plan for select management roles and pathways to career advancement Multiple coverage choices for medical insurance, all of which include medical spending account (HSA/FSA) options and complimentary telemedicine resources Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program Company-Sponsored Life and AD&D Insurance Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, pet insurance, and more! Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment) Diverse Culture and Inclusive Environment *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. Qualifications: Our Workplace Awards and Recognition We are honored to be recognized as a Military Friendly Employer for 2022, 2023, and 2024, and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023 and 2024. What We Offer: About Us The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our Customers, Team Members, and Communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Learn more about our brands by visiting The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the ****************. In-store positions are in-person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.