Customer service manager jobs in Camarillo, CA - 1,655 jobs

Are you a driven Success Manager? Are you interested in an opportunity to empower educators to improve student outcomes for an EdTech company that's leading the way in the future of teaching and learning? Amira Learning accelerates literacy outcomes by delivering the latest reading and neuroscience with AI. Trusted by more than 4,000 districts and numerous state education agencies, Amira is helping 4 million students worldwide become motivated and masterful readers. They seek a Success Manager in the West (CA/OR/WA/AK/HI) to ensure the flawless onboarding and drive the deep, sustained product adoption of Amira across all user levels within assigned school districts. The Success Manager's primary goal is to translate product features into pedagogical value, empowering educators to improve student outcomes. Major Responsibilities Onboarding & Project Management: Lead and project manage all aspects of new school and district implementations, from technical setup to user training, ensuring a timely and successful launch. Training & Professional Development: Design and deliver high-quality, engaging training and professional development sessions for teachers, coaches, and school administrators (both virtual and on-site). Adoption & Usage Analysis: Proactively monitor product usage data to identify trends, celebrate successes, and address adoption risks. Develop and execute data-driven intervention plans for at-risk users or schools. Relationship Building: Build strong, collaborative relationships with mid-level district and school-based contacts, including Curriculum Directors, Principals, Instructional Coaches, and teacher leaders. Best Practice Consultation: Serve as a pedagogical expert on the Amira platform, consulting with schools on best practices for integrating Amira into their existing curriculum and instructional routines. Product Expertise & Feedback: Distill the reasons why the product is working well and why it is failing to deliver value. Convey this information back to R&D in an actionable form. Risk Mitigation: Mine for and mitigate customer concerns or issues in a creative, proactive, and relentless way. Preferred Qualifications: 3+ years of experience in customer success, implementation, professional development, or a former K-12 educator role (e.g., Instructional Coach, Principal, etc.) Experience implementing software solutions, preferably in the Education SaaS industry. Experience delivering professional development or training to adults. Strong project management and organizational skills. Ability to analyze data to derive actionable insights. Excellent communication and presentation skills. Deep empathy for the challenges and goals of educators. 50% travel. Experience in education administration and/or a start-up organization a plus. Amira Learning accelerates literacy outcomes by delivering the latest reading and neuroscience with AI. As the leader in third-generation edtech, Amira listens to students read out loud, assesses mastery, helps teachers supplement instruction and delivers 1:1 tutoring. Validated by independent university and SEA efficacy research, Amira is the only AI literacy platform proven to achieve gains surpassing 1:1 human tutoring, consistently delivering effect sizes over 0.4. Rooted in over thirty years of research, Amira is the first, foremost, and only proven Intelligent Assistant for teachers and AI Reading Tutor for students. The Renaissance Network - Building World-Class Teams to Impact Education We process certain personal information about you for our legitimate business interests to identify and contact suitable individuals about opportunities that may be relevant to them. Details are set out in our Privacy Policy, including how to opt-out (ren-network.com/privacy-policy). The Renaissance Network (TRN) is an equal opportunity employer. TRN complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.

We are seeking a results-oriented Client Success Manager- MSO Focus to drive growth and establish long-term partnerships with Management Services Organizations (MSOs) in the healthcare sector. This role is critical to our mission of delivering value-based solutions to healthcare organizations. The ideal candidate will have a deep understanding of MSOs, their operational models, and the healthcare sales landscape. As a Client Success Manager you will build and execute account strategies, engage key decision-makers, and manage complex sales cycles to expand net referrals from the top MSOs in your assigned market. Key Responsibilities Account Development and Management Establish and maintain strategic relationships with key MSO stakeholders, including executives, operational leaders, and clinical teams Serve as a trusted advisor, understanding client needs and delivering tailored solutions that align with their business objectives Sales Strategy and Execution Develop and execute comprehensive sales strategies to grow revenue within the MSO market segment Drive the MSO sales process from prospecting to closing, ensuring alignment with company goals and client expectations, as required Meet or exceed sales targets and performance metrics Market Expertise and Insights Stay informed on trends in MSO operations, regulatory changes, and healthcare industry developments Leverage market insights to identify opportunities for innovation and competitive differentiation Collaboration and Teamwork Work closely with internal teams (marketing, product services, operations) to deliver seamless client experiences and successful implementations Provide feedback to internal teams to refine offerings and address market needs effectively Account Planning and Reporting Develop and maintain account plans for strategic clients, outlining goals, challenges, and growth strategies Provide regular updates to leadership on account performance, pipeline status and market trends Qualifications Bachelor's degree in business, healthcare administration, or a related field preferred. Experience 5+ years of experience in strategic account management, healthcare sales, or business development, with a focus on MSOs or similar organizations Proven track record of managing high-value accounts and achieving revenue growth targets Skills In-depth knowledge of MSO operations, challenges, and market dynamics Strong negotiation, presentation, and communication skills Ability to manage complex sales cycles involving multiple stakeholders Proficiency in CRM tools and Microsoft Office Suite Personal Attributes Self-starter with a strategic mindset and a focus on results Strong analytical and problem-solving skills Comfortable working in a fast-paced, dynamic environment with competing priorities

Key Responsibilities Deliver high-quality customer service and administrative support using a customer interaction platform for workplace-related needs, including reception services, facilities support, hosting, conference room coordination, emergency notifications, and travel assistance Design and elevate workplace experiences that make employees, clients, and guests feel welcomed, valued, and connected to the organization Provide polished, high-touch service to all visitors and external guests Assign, monitor, and coordinate work across a 24/7 team to ensure timely and accurate completion of requests Train and support team members on established processes, tools, and workflows Foster a collaborative team environment where ownership and accountability are shared across all agents Safeguard confidential, sensitive, privileged, financial, and proprietary information at all times Qualifications We're interested in candidates who: Communicate clearly and professionally, both verbally and in writing Consistently deliver exceptional customer service and take pride in exceeding expectations Demonstrate sound judgment and the ability to assess situations and take initiative independently Has had previous management or lead experience in a customer support role And who have: A high school diploma or equivalent At least three (3) years of experience in workplace services, reception, hospitality, technology support, or an inbound customer service environment Administrative experience, preferably within a professional services or corporate setting The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

We are seeking a performance-driven Senior Pay Per Click / PPC Manager with deep experience in high-intent, call-based lead generation, and multi-million dollar ad budgets. This role owns end-to-end paid acquisition performance and the technical ecosystems that support accurate attribution, lead quality, and downstream conversion outcomes. Type: Direct hire, fully on-site in downtown LA, Mon - Fri Schedule: Regular hours Pay: $200,000 to $225,000 salary depending on experience Senior Pay Per Click / PPC Manager Requirements 10+ years of hands-on PPC / SEM experience in high-budget, ROI-focused environments Demonstrated success improving CPL, ROAS, etc., and lead quality Recent experience managing multi-million dollar ad budgets. Expert-level command of Google Ads, Performance Max, YouTube, Microsoft Ads, smart bidding, and audience strategies Experience integrating paid media performance with Salesforce or comparable CRM platforms Strong proficiency with call tracking systems, automation tools, chat solutions, landing page testing, and dynamic attribution setups Advanced analytical capabilities using GA4, dashboards, and technical performance diagnostics Proven ability to build and own full-funnel acquisition systems, not just individual campaigns Experience with call-based or high-intent lead generation environments, including regulated verticals Familiarity with intake platforms, experimentation tools, segmentation frameworks, and IVR routing systems Experience partnering closely with intake teams or call center operations Senior Pay Per Click / PPC Manager Duties Build, manage, and optimize campaigns across Google Ads, Microsoft Ads, Performance Max, and YouTube while using GA4 and others for analytics Improve lead quality, CPL, ROAS, etc. through continuous testing and optimization Design and execute structured testing roadmaps across creative, bidding strategies, audiences, and landing pages Manage Local Service Ads including service areas, reviews, performance optimization, and dispute resolution Maintain and optimize Google Business Profiles for accuracy, compliance, and performance Ensure seamless lead flow across paid media, call tracking, intake platforms, and CRM systems Troubleshoot and resolve issues across Zapier, call tracking, chatbots, IVR routing, and CRM integrations Validate attribution accuracy, prevent duplicate records, and maintain data integrity within the CRM Conduct regular call audits to evaluate intake performance, qualification accuracy, and retention quality Test call routing logic on an ongoing basis to ensure proper queues, escalation paths, and language routing Analyze funnel performance from initial contact through qualification, contracting, and retention Deliver weekly performance reporting including spend, leads, CPL, projections, and down-funnel insights Train team members on paid media systems, attribution logic, intake workflows, and routing infrastructure Ensure compliance with platform policies, branding standards, and internal security protocols Document system changes and maintain clear, up-to-date standard operating procedures No deadline to apply.

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations

Job Title Audit Senior Manager Employment Type Full-Time, Exempt About the Firm Join a top-tier public accounting firm serving privately-held middle-market companies across industries including manufacturing, distribution, professional services, retail, and software. With a strong reputation for quality assurance services, the firm offers a collaborative culture, supportive leadership, and opportunities for career advancement. Position Summary As an Audit Senior Manager, you will lead assurance engagements, mentor and manage teams, and serve as a strategic advisor to clients. You'll work closely with firm Partners and clients to deliver high-quality audits and technical guidance while overseeing engagement economics and contributing to business development. Key Responsibilities Lead assurance engagements, including audits, reviews, and other financial reporting projects Supervise, review, and mentor audit teams, ensuring compliance with internal quality standards Collaborate with Partners on risk assessments, engagement planning, budgeting, and internal audit reports Serve as a technical accounting expert, applying GAAP to complex situations and authoring internal memos Manage client relationships, acting as the main point of contact and problem solver on engagements Monitor and report on team performance, providing coaching and feedback Ensure timely delivery of client deliverables and maintain high client satisfaction Oversee engagement profitability and billing Support recruiting, training, and firm leadership initiatives Stay current on regulatory and technical changes impacting assurance services Qualifications Bachelor's degree in Accounting or related field (Master's preferred) CPA license required 8+ years of recent public accounting experience, with at least 5 years in a supervisory capacity Proven ability to manage multiple engagements and teams effectively Strong technical expertise in GAAP and auditing standards Excellent communication, leadership, and client service skills U.S. work authorization required Technical Skills Proficiency in Microsoft Office Suite (especially Excel) Experience with ProSystems and QuickBooks is a plus Strong project management and delegation abilities Experience presenting to clients and leading internal training sessions Other Requirements Willingness to travel to client locations as needed Active role in business development and firm marketing initiatives Executive presence and strategic mindset 📩 Apply today by sending your resume to Rob@solidrockrecruiting.com to learn more! Direct Phone: 605-595-8018 #J-18808-Ljbffr

Studio & Front Desk Manager Karen Lord Pilates Movement - Los Angeles, CA Full-time | Multi-location wellness studio (3 locations + 4th opening Jan.) About Us Karen Lord Pilates Movement offers a modern classical-Pilates experience with an athletic edge. We currently operate three locations and will open our fourth in January. We're seeking a dedicated leader who loves fitness + wellness and shares our brand's contemporary, inclusive ethos. Your Role As Studio Manager, you are the operational backbone of our studio network. You'll oversee people, process, and guest experience-ensuring each location feels exceptional, efficient, and aligned with our brand. Key Responsibilities: Recruit, hire, train and, when necessary, terminate front-desk staff; build and manage weekly staff schedules. Serve as primary operational contact for front-desk and trainer teams. Optimize trainer schedules, manage private-session bookings, and respond to client inquiries. Deliver outstanding customer support; resolve client concerns calmly and positively. Maintain and update studio policies, procedures, and operations manuals. Enforce studio standards and ensure staff + clients follow guidelines. Manage product inventory, supplies, and ordering workflows. Represent ownership, execute strategic vision, and organize special events + brand collaborations. Maintain a clean, organized, and professional studio environment. The role may include some front-desk hours when needed. Driving required: the position will travel to multiple locations. Required Skills & Attributes Proven interpersonal + leadership skills; customer-service oriented. Highly organized with strong multitasking and operational focus. Exceptional attention to detail and a proactive mindset. Tech-savvy: adept with scheduling systems, Mindbody software, and business operations. A kind, positive, upbeat personality that aligns with our inclusive studio culture. Interest in fitness and wellness; experience in a studio environment strongly preferred. Why You'll Love Working Here Join a growing boutique Pilates group with expansion ahead. Work in a supportive, care-first team culture that values growth and internal promotion. Opportunity to lead and shape operations across multiple locations. Compensation & Benefits Salary is competitive and commensurate with experience. We also offer opportunities for growth, team development, and involvement in a rapidly expanding studio brand. To Apply: Send your resume and a brief cover letter explaining why you're excited about joining Karen Lord Pilates Movement. We look forward to speaking with you! Job Type: Full-time Benefits: Employee discount Paid time off Work Location: In person

Job Title: Senior Cost Manager Salary: $170,000 - $180,000 Fortiva are delighted to be partnering with a forward-thinking Owner's Representative firm in Los Angeles to help recruit them a new Senior Cost Manager. This is a critical hire for my client, as they expand and grow into new territories across the US. As the Senior Cost Manager, you will work on a diverse array of projects across the state of California, regularly meeting clients and mentoring and growing the junior talent on the team. Projects span from new build and major developments, refurbishment and fit out, tenant fit out to project delivery and strategic planning. Key Responsibilities: Lead the development and delivery of detailed cost estimates, budgets, cost plans, RFPs, cash flow forecasts, risk registers, and value engineering studies across the full project lifecycle. Oversee and administer the requisition and payment application process, including lien waiver compliance, pay application review, and tenant improvement (TI) reimbursement tracking. Provide ongoing contract oversight to ensure commercial, financial, and performance obligations are met and proactively address potential risks or deviations. Direct industry benchmarking initiatives, including the identification, analysis, and application of relevant peer project data to support informed decision-making. Provide leadership and mentorship to junior and mid-level staff, ensuring the consistent delivery of high-quality cost documentation and professional development of the team. Manage multiple projects simultaneously across varying levels of complexity, or serve as the dedicated cost lead on large-scale, high-profile, or technically complex projects. Serve as a primary point of contact for clients, delivering clear, concise, and strategic presentations to owners, investors, lenders, and other key stakeholders. Produce accurate, market-driven estimates and cost analyses informed by current construction pricing, procurement strategies, and cost economics, requiring minimal adjustment and supporting design development decisions. Ensure projects are delivered in alignment with approved budgets, schedules, and quality standards, while maintaining a strong focus on value, risk mitigation, and financial performance. Key Requirements: Minimum of five years of progressive experience in cost management, estimating, or quantity surveying within the construction, real estate, civil engineering or development sectors. Strong command of construction methodologies, cost structures, procurement strategies, and project financial controls. Demonstrated experience working directly with owners, developers, general contractors, and design teams to lead cost planning, budgeting, and financial decision-making. Advanced expertise in cost control, change management, contract administration, and executive-level cost reporting. Proven ability to identify, evaluate, and manage project risks while providing practical, value-driven recommendations to clients. Exceptional analytical skills and attention to detail, with the ability to interpret complex financial data and exercise sound professional judgment. Excellent communication, presentation, and negotiation skills, with the ability to influence stakeholders and build long-term client relationships. Professional certifications such as RICS, AACE, CCM, or equivalent credentials are preferred. If interested, please send your resume to **************** I will then schedule an informal conversation to see how this role aligns with your future,

Who We Are We are Skybound. We love creators. We love fans. We love thrilling games, indelible images, and moving stories. Our roots are in comics, but our brands extend to video games, television, movies, merchandise, and live experiences. We take special pride in original tales, fresh characters, and diverse voices. From well-known franchises to freshly-minted originals, we offer the chance to join brilliant creators shaping a new generation of entertainment in a concentrated, agile environment where every perspective matters, and any idea can create a breakthrough. Opportunity Skybound is looking for an owner-minded Senior Manager, Publishing to lead go-to-market efforts on Invincible VS and future titles across the Skybound Games portfolio. This individual will be a strategic driver of product marketing across development, marketing and Skybound's broader entertainment ecosystem. As the lead on go-to-market strategy, you'll craft player-centric plans rooted in insights, shape product positioning, and bring campaigns to life in ways only Skybound can. You'll partner closely with our Development team oo ensure our games are launched with intention, creativity, and a unified narrative - across community, content, paid media, digital storefronts, influencers, PR, events, and beyond. You bring structure to ambiguity, thrive in cross-functional environments, and understand how to move from big-picture strategy to hands-on execution. If you're passionate about connecting games with players and finding bold, unexpected ways to stand out in a crowded market - this is your role. Reports: This position will report to Skybound's Senior Director, Publishing (Games) Responsibilities Include: Develop and lead go-to-market plans for Skybound Games titles by defining target audiences, prioritizing features, and creating player-first messaging strategies. Shape and validate product positioning, ensuring clear, compelling narratives for players and stakeholders from concept through launch. Collaborate with internal and external Development teams to understand the product roadmap, align on vision, and give feedback that supports long-term development and player satisfaction. Serve as the central driver of campaign execution - identifying blockers, enabling teams, and connecting the dots across all marketing functions. Partner across Skybound teams (Comics, Licensing, Content, Social, Community) to ensure fully integrated, cross-medium campaigns. Collaborate with Creative, UA, Community, Influencer, Events, and PR leads to bring campaigns to life across all player touchpoints. Use data and player research to inform marketing decisions and product feedback loops. Monitor performance metrics, define KPIs, and report on campaign effectiveness and ROI. Champion bold thinking and risk-taking - bringing fresh ideas for launching and sustaining games in ways that break through the noise. Role Requirements: 6+ years of experience in brand, publishing or product marketing, preferably in the games industry. Demonstrated success launching and sustaining live digital products or services. A strategic thinker with hands-on experience turning insights into high-performing campaigns. Proven ability to lead cross-functional initiatives and coordinate internal/external teams toward shared goals. Strong data literacy - able to track KPIs, interpret player insights, and apply learnings to future campaigns. A compelling storyteller - both in written communication and in your ability to rally teams around a marketing vision. Skilled in campaign planning, messaging strategy, and channel coordination. Game industry experience as both a professional and a player. Entrepreneurial mindset with the ability to thrive in a fast-paced, ambiguous environment. Bachelor's degree in Marketing, Business, Communications or related field. MBA is a plus. Salary Range: $130,000 - $150,000 USD / Year Actual base salary is dependent on several factors including but not limited to: market dynamics, location and region, experience, specialized skills/training, level of responsibility, budgetary considerations, and tenure at the company. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on the circumstances of each role. Benefits Skybound offers a wide array of benefits including medical, dental, vision, life insurance, flexible spending and dependent care accounts, as well as free counseling through our Employee Assistance Program (EAP). We also offer a 401K plan with 4% match, 12 weeks of paid parental leave, generous time off, wellness benefits, and tuition reimbursement. Company Overview Skybound is a multiplatform content company working closely with creators and their intellectual properties, extending stories and universes to new platforms, including comics, television, film, tabletop and video games, books, digital content, events, and beyond. We are home to critically-acclaimed global franchises, including The Walking Dead and Invincible . Skybound Games produces, publishes and distributes video and tabletop games across all genres, including the multi-million-unit selling The Walking Dead video game series. In addition to our wholly-owned franchises, we work with independent developers to foster and create original games with compelling characters and worlds, strong creator and artistic focus, and innovative approaches to engaging genres. Invincible is one of Skybound's tentpole franchises (celebrating 20 years!) and spans the world of comic books, merchandise, video games, and the critically acclaimed adult animated television series on Prime Video. Now in its second season, the television show has consistently ranked as one of Prime Video's top-streamed series with a 99% score on Rotten Tomatoes. The show stars Steven Yeun, with Sandra Oh, Zazie Beetz, Grey Griffin, Chris Diamantopoulos, Walton Goggins, Gillian Jacobs, Jason Mantzoukas, Ross Marquand, Khary Payton, Zachary Quinto, Andrew Rannells, Kevin Michael Richardson, Seth Rogen, and J.K. Simmons. Executive producers include Skybound's own Robert Kirkman, David Alpert, and Margaret M. Dean. Equal Opportunity Employer At Skybound we value diversity and are looking for extraordinary employees of all backgrounds! Skybound is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, hair texture or veteran status. Skybound will consider applicants with criminal histories in a manner consistent with the CA Fair Chance Act and Los Angeles Fair Chance Initiative for Hiring Ordinance. For more information on our Privacy Policy, visit: ***************************************

Studio Photography Manager Duration: Contract We are seeking a highly skilled and experienced Studio Photography Manager to oversee and manage all aspects of studio photography operations. The ideal candidate will have a strong background in photography, excellent organizational skills, and the ability to lead a team to deliver high-quality results. This role requires a creative and detail-oriented individual who can ensure the smooth execution of photography projects while maintaining the highest standards of quality. Responsibilities: Manage and oversee all studio photography operations, including scheduling, equipment maintenance, and workflow coordination. Lead a team of photographers and support staff to ensure the successful execution of photography projects. Collaborate with clients and creative teams to understand project requirements and deliver exceptional results. Maintain and organize studio equipment, ensuring it is in optimal working condition. Ensure all photography meets quality standards and aligns with project goals and brand guidelines. Stay updated on industry trends and advancements in photography techniques and equipment. Manage budgets and timelines for photography projects, ensuring efficient use of resources. Qualifications: Proven experience as a Studio Photography Manager or in a similar role. Strong knowledge of photography techniques, equipment, and software. Excellent leadership and team management skills. Exceptional organizational and time management abilities. Strong communication and interpersonal skills. Ability to work under pressure and meet tight deadlines. Creative mindset with a keen eye for detail. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ***************** At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $50 - $52 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************

Located in Sun Valley, CA, the General Manager runs the division largely as a stand-alone leader with autonomy over the business. The GM will be responsible for creating vision, strategy and execution that will lead to growth and increased profitability of the company. The role will lead the growth and includes full P&L ownership. Key focus areas include Operational Performance and Fiscal Management, Sales Strategy, Business Development, Estimating. The GM leads a two-shift aerospace/defense plating operation team of direct and indirect reports in an office and shop environment. Responsibilities Cultivate a high-performance work environment that aligns core business strategies, drives stronger employee engagement, and creates a safe working environment for all employees. Implement a culture of accountability with employees by establishing expectations and metrics for employees; communicating expectations; monitoring results and communicating poor performance. Build out a team for growth and acquisitions with a focus on accounting and sales. Ensure cross-training coverage and a strong bench is in place for all key roles. Work hands-on with Operations and Commercial Teams to oversee the day-to-day operations and identify and develop plans to reduce waste and inefficiencies. Ensure production schedule is current and accurate and jobs are prioritized in the shops. Oversee procurement and subcontracting activities to ensure items are purchased within budget and meet contractual requirements. Ensure a “safety first” working environment is prioritized for employees by developing safety awareness programs. Oversee Environmental team including ensuring compliance and reporting Monitor quality processes to ensure best-in-class field construction is achieved. Quality approvals for Nadcap, FAA While working closely with the Controller, own and manage the division's financial results, including profit & loss and balance sheet. Monitor revenue, expenses, assets, and liabilities, ensuring accurate reporting and compliance. Communicate financial performance and risks to leadership. Conduct financial and operational analysis to support decision-making. Review key metrics, identify trends, and recommend improvements to drive efficiency and profitability. Develop a solid understanding of the financials and identify areas of opportunities to improve the performance of the business. Understand existing customer and vendor contracts; negotiate areas of risks including payment terms, warranty periods, etc. Communicate financial results, potential risks, and action plans to improve performance to ownership. Develop an intimate understanding of the business, product lines, and operations. Develop and execute a strategy for growth including setting sales targets, business objectives, financial plans, and operations targets. Leverage, develop and maintain strong working relationships with customers. Protect and grow relationships with Boeing, Lockheed, and other aerospace customers Oversee standard costing processes for individual components and assemblies, ensuring accurate per-piece cost calculations. Manage custom project pricing, including both quoted and time & materials (T&M) approaches, to ensure competitive and profitable bids. Develop and implement estimating strategies that align with business objectives and drive margin improvement and customer retention and acquisition. Utilize and continuously improve estimating tools and systems to enhance accuracy, efficiency, and consistency in project cost assessments. Experience, Qualifications & Attributes At least 10 years of progressive experience manufacturing with experience in chrome plating/coatings and a strong focus on process improvement and operational leadership Experience with engineered finishing processes (coatings, surface treatment, heat treatment, etc.) is relevant Aerospace/defense experience would be ideal A post-secondary level of education with preference for either a business management degree or engineering degree or relevant experience Hands-on experience in working at a leadership level in a production environment, focused on quality control and process improvements Familiar with OEM expectations and certification environments Proven experience managing full P&L responsibility, including financial planning, reporting, and performance optimization Demonstrated success in talent development, including recruiting, training, mentoring, and building high-performing teams Experience leading remote or distributed teams, ensuring effective communication, collaboration, and results across multiple locations Merger and acquisition experience is considered an asset, especially with integration and change management in manufacturing environments Understands industry standards Proven ability to lead multi-shift manufacturing environments Strong leadership with the ability to motivate the team to grow the business. Excellent judgment, strategic thinking, and creative problem-solving skills. Skilled in negotiation and conflict resolution, fostering a collaborative and productive work environment. Exceptional relationship-building and communication skills with employees, customers, and stakeholders. Financial acumen to support P&L management, costing, and pricing models. High standards of ethics, integrity, accountability, and respect for others. Adaptable and resilient, able to lead through change and drive continuous improvement. We thank all interested parties but only those selected will be contacted to move forward.

General Manager of Monte's - Opening Soon Reports to: Director of Operations Key relationships: Managing Partners, Director of Operations, Executive Chef Employment Classification: Exempt, Full-Time Tip Eligible: No Monte's will focus on being a casual, community-driven space focusing on produce sourced from Rincon Hill Farm, as well as Central California Coast's bounty of produce, seafood, and protein. The menu will be farm-driven and fun, balancing comfort and creativity through highlighting seasonal ingredients, bold flavors, and an unfussy approach to cooking. General Description: The General Manager is responsible for managing all restaurant operations in accordance with standardized policies to ensure the restaurant runs smoothly, best practices are in place to drive revenue and profitability, and acts as the leader to drive the culture and morale of the team. Essential Duties & Responsibilities The essential functions include, but are not limited to the following and may change or be adjusted at any time: Work with the Director of Operations to set the direction of the business in day-to-day operations as well as developing and executing a plan to drive sales, manage costs, and grow the business. Prepare FOH schedule with oversight from the Director of Operations; ensures the FOH is properly staffed and in line with labor budget goals. Manage FOH staff employee relations and disciplinary action, with oversight from the Director of Operations. Manage daily reporting of FOH labor, including managing timesheets and sales reports. Assist Director of Operations with payroll administration by providing timely updates to labor reports, expenses, and new hire onboarding. Report all repair and maintenance needs to the Director of Operations in a timely manner to ensure safety and aesthetic consistency on a daily basis. Work directly with the leadership team to promote a strong and unified leadership dynamic-breaking barriers of separation between FOH and BOH. Lead daily pre-shift meetings, updating staff on operational and service changes and encouraging an open-door environment. Oversee and manage the dining room management team, ensuring that they are performing up to standard and supporting the needs of the restaurant in their given roles. Manage upkeep of FOH training materials, working collaboratively with the Director of Operations to ensure service standards are communicated and upheld. Enhance and strengthen guest relationships, established and new, recognizing regular guests and VIPs. Promote cooperative effort, a team spirit, good morale and positive culture among employees. Resolve complaints from guests in a polite, friendly manner, ensuring complaints are escalated to the Director of Operations when necessary. Ensure the entire space looks, smells, and feels great (lighting, temperature, bathrooms, cleanliness, and seating arrangements) Participate in training about standardized policies (HR, fire, hygiene, health, safety, employee handbook, etc.) Set an example for impeccable service, maintaining the ability to do any FOH job in the restaurant in the absence of staff or during moments of high volume. Responsible for ensuring that all opening duties, server checkouts, and restaurant closing duties are performed daily to standards, delegating this responsibility when appropriate. Maintain a strong understanding of company background, core values and philosophy. Adhere to all company safety and sanitation policies and procedures. Perform other work-related duties as assigned. Brand Understand and communicate Monte's values and brand philosophy to customers and staff and set the tone for a positive work environment. Promote Monte's vision while establishing us as an innovator within our industry. Actively involved in Monte's publicity opportunities and community outreach. Walks the talk with who we are and what we stand for internally and externally. Brings to life a guest-centric vision with our retail operations. Sanitation, Hygiene, and Safety Maintain and strictly abide by state sanitation/health regulations and hotel requirements and procedures. Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely. Inspect the cleanliness and organization of the line and workstations; rectify any deficiencies. Inspect the cleanliness and working condition of all tools, equipment and supplies, ensuring everything complies with standards. Reports to the General Manager of any maintenance or repairs needed. Inform supervisor on duty immediately of any DOH or OSHA/workplace safety violations. Maintain proper storage procedures as specified by Department of Health requirements. Menu Knowledge Maintain an understanding of Monte's food menu. Have a grasp of Monte's beverage program and be able to summarize our philosophy and identify our different offerings. Understand different types of allergy restrictions and help communicate potential issues to floor and kitchen staff. Experience/Education Minimum 5-7 years working in a high-touch restaurant environment. Restaurant Management Certification or college degree, preferred. Previous management experience required. Experience with operations management, team management, and team development. Proficient in a variety of technology systems, especially Google Suite, Toast POS, Resy, and 7Shifts. Able to work nights, weekends and holidays, and variable schedule, per the needs of the business. Hold valid ABC certificates Willingness to maintain a clean, healthy, and safe working environment. Ability to coordinate multiple activities with attention to detail. Ability to work independently, with minimal supervision. Physical Demands and Work Environment Polished personal presentation: grooming meets Company standards, as outlined by Employee Handbook. Ability to be flexible with job demands and open-minded when being asked to complete tasks. Ability to operate and use all equipment necessary to run the restaurant. Ability to handle stress under pressure. Ability to move or handle equipment throughout the restaurant generally weighing 0-50 pounds. Ability to work varied hours/days as business dictates. Ability to stand and walk for up to 8-10 hours a day, including moving between multiple levels while utilizing stairs. Endwell Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Core Requirements: Bachelor's degree 10+ years in Manufacturing Operations management with current P&L responsibility Preferred Requirements: MBA degree The successful candidate will play a key role in directing and executing business goals and objectives to achieve profitable and sustainable growth. This includes implementing key business initiatives, such as lean manufacturing, and helping to develop high-performance teams. The ideal candidate should be an impact player with a proven track record of accomplishments, understand the business implications of decisions, and demonstrate a strong orientation toward profitability. CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and around 2,000 Operations placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement. Responsibilities: Complete leadership responsibility for performance and overall development of the business unit Manage the operations with a result-driven framework focused on safety, quality, and continuous improvement to meet and exceed customer expectations and business goals Empower teams with a managerial style that is collaborative, inclusive, and balanced in approach to achieve commitments Plan and direct the manufacturing operations at the lowest cost consistent with established operating metrics/goals Integrate manufacturing, materials, and maintenance functions, ensuring processes result in high-quality throughput Lead efforts to continuously improve the division's competitive position, resulting in reduced turn time and cost Provide leadership and employee development through selection/talent acquisition, performance management, training/development, coaching/mentoring, and motivation of management, supervisory, and hourly personnel in alignment with the business goals and objectives Confidentiality is guaranteed. Applications require a resume/CV with contact information. Learn more about us at CiresiMorek.

Beacon is Critical Role's membership service, a platform designed to bring fans closer to the stories, worlds, and creators they love. We're seeking an entrepreneurial, product-focused General Manager to lead Beacon through its next stage of growth. The GM will shape the product, inspire the team, and champion the community, ensuring Beacon evolves alongside the ways audiences connect with stories and creators. This role requires both strategic leadership and creative vision, blending data-driven insights with bold storytelling instincts. The GM will steer Beacon as a platform, a product, and a community... balancing business performance with an authentic fan-first experience. JOB SUMMARY The General Manager of Beacon will own end-to-end responsibility for the platform's success. This role blends product leadership, operational execution, technical visioning, financial oversight, and audience growth. The GM will ensure Beacon delivers a world-class UI/UX, scalable SVOD infrastructure, and unique customer ecosystem while delivering sustainable business performance. This is a full-time role with a starting salary in the range of $180,000-$250,000 annually. It is a hybrid position based out of our office in Burbank, CA. AREAS OF FOCUS Elevate the user experience through brand, technical, content, community and commerce enhancements. Anchor content and enhancements in observed user behavior, aligning them with well-defined customer journeys and incorporating frequent learning loops for continuous improvement. Ensure prolific access to content and tools by developing a connected ecosystem of IP, experiences and audiences. ESSENTIAL DUTIES and RESPONSIBILITIES [Other assignments, projects, and duties not outlined below may be required] Product & User Experience Defines and owns the product vision and roadmap for Beacon. Ensures the platform delivers an exceptional and intuitive UI/UX across web, mobile, and connected devices. Partners with design and engineering teams to continuously refine user journeys, engagement flows, and accessibility standards. Develops and tests platform/brand engagement and membership models such as tiers, perks, tools and programs to increase subscriber lifetime value and retention. Platform Development Leads SVOD product development, including subscription management, payments, content delivery, and DRM. Oversees technology stack decisions with a focus on scalability, performance, and security. Drives innovation in personalized recommendations, community engagement features, and content discovery. Explores alignment across IP ecosystems to uncover savings, efficiencies and user flow. Business & Financial Leadership Owns the P&L for Beacon.tv, balancing cost control with revenue growth. Develops financial models, forecasting subscriber growth, churn, ARPU, and operational costs. Optimizes pricing, subscription tiers, and promotional strategies. Identifies and evaluates partnership opportunities with distribution platforms, payment providers, and third-party technology partners. Owns platform growth strategy from content consumption to membership engagement Identifies and implements new revenue streams including memberships, creator monetization tools, and community features. Customer Experience Excellence Leads CX strategy to ensure seamless, personalized, and community-driven subscriber experiences across all touchpoints. Implements data-driven insights for improving onboarding, support, feedback loops, and subscriber engagement. Champions a user-friendly, responsive platform environment that supports long-term loyalty and brand advocacy. Team & Operations Builds and leads a cross-functional team across product, engineering, design, marketing, and operations. Implements KPIs to measure performance across product health, user growth, and financial sustainability. Fosters a culture of accountability, creativity, innovation and operational discipline. EDUCATION Bachelor's degree required EXPERIENCE & QUALIFICATIONS 10+ years of experience in product management, digital media, or technology leadership roles. Experience at the intersection of creative direction, brand strategy, and digital product leadership. Proven track record building or scaling an SVOD/OTT platform. Strong understanding of UI/UX principles and ability to translate customer needs into product solutions. Technical fluency with streaming technologies, DRM, CDN, APIs, and subscription infrastructure. Demonstrated ability to manage P&L, forecast revenue/costs, and build scalable financial models. Proven experience leading diverse creative, technical, and operational teams in high-growth environments. Entrepreneurial mindset with a bias for action and problem-solving. Experience with community-driven media products or fan engagement platforms. Familiarity with emerging distribution models. Proven ability to scale creative and product strategies across global audiences and markets.

Job Description: General Manager Compensation: $100K annually Contract Type: Full-Time Contractor Christin Marie Studio Overview: Christin Marie Studio is a fast-growing e-commerce brand specializing in handmade, artisan-driven fashion and jewelry. As the brand scales, we are seeking an experienced General Manager to oversee studio operations and accountability to ensure seamless execution across teams, systems, processes, and launches. This role is critical to maintaining operational continuity, profitability, and growth, as campaign volume and organizational complexity increase. Role Overview: The General Manager serves as the senior operating leader of Christin Marie Studio and Christin's primary operational partner. This role is responsible for running the day-to-day execution of the business end to end, ensuring the studio operates smoothly, profitably, and in alignment with established creative direction and leadership priorities. The General Manager owns operational execution, people management, and process accountability, enabling the business to function without interruption during periods of founder absence while supporting the successful execution of campaigns, launches, and revenue initiatives. Key Responsibilities: Operations & Execution Leadership: Own and oversee all daily studio operations, ensuring priorities and deliverables are executed accurately and on time. Serve as Christin's primary operational operator, proactively identifying and resolving execution risks or inefficiencies. Ensure seamless operational continuity across campaigns, launches, and core business functions. Team Leadership & Accountability: Manage operations-focused team members and department leads, setting clear expectations, KPIs, and performance standards. Maintain alignment and accountability across teams to ensure consistent execution with or without founder presence. Act as the first point of escalation for operational and people-related issues. Operational Systems & Continuity: Build, document, and maintain scalable operational systems and workflows. Ensure redundancy and coverage across inventory management, production, fulfillment, and returns. Oversee vendors, logistics partners, and operational tools to maintain launch and execution readiness. Financial & Performance Oversight: Manage operational budgets, staffing costs, and execution-related expenses. Monitor margins, cash flow, and performance metrics tied to operational efficiency. Partner with leadership on forecasting and financial planning as it relates to operations and execution. Marketing & Revenue Execution Support: Oversee the execution of approved marketing initiatives, sales launches, live selling, and partnerships. Ensure cross-functional coordination and operational readiness for revenue-driving activities. Identify execution constraints early and communicate risks or needs to leadership and creative teams. Qualifications & Skills: 5+ years of experience operating or leading a small to mid-size consumer or creative brand. Direct experience overseeing e-commerce operations, fulfillment, and inventory workflows. Familiarity with TikTok Shop, social commerce, and live selling environments strongly preferred. Strong people leader with the ability to manage teams, enforce processes, and drive accountability. Financially literate with experience managing budgets, margins, and operational performance. Highly organized, decisive, and able to operate calmly in fast-paced, high-growth environments. What We Offer: A collaborative, fast-paced work environment within a growing fashion and jewelry brand. The opportunity to take ownership of studio operations and directly impact business scalability and performance. Competitive compensation and the chance to partner closely with a creative founder and leadership team. Join us and help ensure Christin Marie Studio operates seamlessly, predictably, and at a high level as we continue to grow!

About ITT: ITT is a leading manufacturer of critical components for harsh environments that serves fast-growing end markets in flow, aerospace and defense, energy and transportation. Building on our heritage of innovation, we partner with our customers to deliver solutions to the key industries that underpin our modern way of life. Headquartered in Stamford, CT, we have more than 11,700 employees globally with operations in ~40 countries and sales in more than 125. At our core is our engineering DNA, with 1,280+ engineers, 1,700+ active global patents and ~51 manufacturing locations. Our businesses are organized in three distinct segments, each based around our core engineering DNA: Industrial Process: A global leader in centrifugal and twin-screw pumps and engineered valves for chemical, energy, mining, and industrial applications. Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Bornemann, Habonim, Engineered Valves, Rheinhütte Pumpen and Svanehøj. Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone. Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA. Position Summary The Customer Service Manager (CSM), under the direction of the Director(s) of Sales is responsible for all inside sales activity related to the Orders and Shipment of ITT Aerospace Controls products to the worldwide customer base. The CSM is responsible for leading and coaching the broader based customer service team to maximize their effectiveness in building long term customer relationships. The CSM will coordinate work between the customer service group and the other Functional Leads, to make sure all parties are aware of customer requirements as they pertain to individual orders and long term customer growth. Essential Responsibilities Customer Relationship Management Build customer trust through consistent communication, realistic commitments, accurate information, and positive results. Serve as the voice of the customer (VOC) internally, track and present Customer Scorecards. Maintain proactive communication and transparency on order status, risks, and resolutions. Customer Solutions Remains calm and constructive in emotionally charged interactions with customers and delivers unwelcome news objectively with the appropriate sensitivity. Identifies and drives options that support ITT's strategy/business goals as well as customer needs. Negotiates mutually beneficial solutions for the customer and ITT by leveraging his/her understanding of the Customer's business as well as ITT's strategy. Collaborate with internal and external partners to resolve issues and drive optimal outcomes. Communicate customer impact to internal teams to ensure urgency and alignment. Support strategic pricing and planning to meet corporate profit goals. Supports the Corporate Strategic planning process. This includes the corporate plan, the plans for specific markets and the tactical plans that fall out of the various market plans. Provide customer insights to Sales to enhance relationships and identify opportunities. Drives continuous improvement into the Customer Service function and related processes. Sales and Financial Goals Provides customer intelligence to Sales partners that will help them drive sales and improve the customer relationship. Ensure timely, accurate and compliant quotes, order entry, and issue resolution. Leads team to follow order status and proactively identifies and mitigates risks before they impact the customer or ITT. Support resolution of payment issues and bad debt recovery. Leverages knowledge of the customer and market to identify opportunities and provide competitive prices and lead times to close sales opportunities. Leadership/ Supervisory Responsibilities Lead and manage the customer support team to ensure high-quality service delivery. Develop and implement customer support strategies aligned with business goals and regulatory requirements. Communicates the ITT vision and motivate people toward that vision. Foster a collaborative, accountable and empowered team culture. Practices appreciation and gratitude by promoting team accomplishments and by being committed to others' success. Champions new approaches or opportunities and demonstrates integrity by adhering to commitments. Align organizational structure with business objectives. Develops an organizational structure, process and work environment that support core ITT values and enable business results for ITT and its customers Position Requirements EDUCATION and/or EXPERIENCE A bachelor's in business or technical degree; MBA is desirable. Four to ten years related experience and/or training; Strong understanding of aerospace systems, components, and regulatory environments. LANGUAGE SKILLS Ability to read, analyze, and interpret technical journals, financial reports, and legal documents; the ability to respond to inquiries or complaints from customers or members of the business community; the ability to write presentations and articles that conforms to prescribed style and format; the ability to effectively present information to senior management and customers MATHEMATICAL/REASONING SKILLS The incumbent should have the ability to work with mathematical concepts such as probability and statistical inference, the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. The incumbent should have the ability to define problems, collect data, establish facts, and draw valid conclusions. COMPUTER SKILLS Must be proficient in Microsoft Office Suite (Word, Excel, and PowerPoint) to prepare spreadsheets, graphs, presentations, and reports. Must possess ERP system knowledge. TRAVEL DEMANDS Willingness and ability to travel as required. Minimal Travel is a requirement of this position. OTHER REQUIREMENTS This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. #LI-RL1 Equal Pay Act Statement We aim to pay our ‘ITT'ers' fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what' they accomplish, but also on ‘how' they reflect ITT's values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations. Equal Pay Act Range $116,900 - $174,700 Not ready to apply? Connect with us for general consideration.

**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you will be able to develop yourself to be the best leader you want to be in the American organization. + CSMs must ensure a safe, high performing operation by leading, engaging, coaching and developing the front-line team members. You will be supporting your teams' effort by creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced dynamic environment and passionate about safety, teamwork, leadership, and delivering a quality product to our customers, front-line, and vendors. + CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation. + This job is a member of the Domestic Airports Team within the Customer Experience Division + The pay range for this position is $50,000 to $84,000, taking into account the qualifications and experience of the selected candidate. **What you'll do** _As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._ + Drives operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service, resulting in employee and customer safety and well-being + Be a safety advocate: Look for safety concerns and address them as needed + Establish team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors + Establishes and promotes effective relationships with team members that fosters compassion, authenticity, integrity, respect and dignity + Effectively allocates resources and provides appropriate support to enable teams to deliver on operational goals in a safe manner + Ensure the ongoing safety and reliability of our operation by conducting self-audits, observations, root cause investigations and other related safety engagements + Promote effective communication among departments to engage our team to work together to achieve common goals. + Familiarity with Joint Collective Bargaining Agreement (JCBA) and ensure team members adhere to corporate policy/procedure + Embrace the core values: (Passion, commitment, efficiency, reliability, dependability, optimism, honesty, positivity, and loyalty) + Ability to solve complex staffing issues with minimal oversight + Strong communicator with all levels of the operation + Can manage multiple software programs at the same time to quickly analyze the operation and determine best course of action throughout the day + Coordinate assignments for frontline team members to dynamically work flights at gates + Utilizes GS Realtime and other programs (i.e. Prime, GETNG, SABRE) to identify and grant day of overtime, provide staffing inputs and tour reports + Being proactive and efficient with time management + Ability to work extra hours when there are operational needs + Ability to work rotating shifts including weekends, holidays and days-off **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + High School diploma or GED Equivalency **Preferred Qualifications- Education & Prior Job Experience** + Previous airport customer service experience + 2 years experience leading others + Knowledge of company policies and procedures and functional automation applications **Skills, Licenses & Certifications** + Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment + Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate + Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems + Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action. + Strong decision making skills + Ability to work independently as well as collaboratively + Ability to work under demanding operational conditions + Ability to prioritize and execute with a sense of urgency and preciseness + Ability to use sound business judgment to resolve issues with internal and external customers + Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation + Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc. + Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement. + Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA) + Applicable valid driver's license as required by local authorities **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

Join the movement! Erewhon market is trailblazing in the health and wellness industry, and we're rapidly expanding! Our culture comes from unstoppable leaders, inspiring staff, and the best food and wellness products on the planet. 10+ locations and growing. What we offer: $27 - $35 / hour (based on experience) 50% off organic meals daily 20% off in-store purchases 401k with 4% match, Paid Vacation, Health Benefits and much more… Bonuses and sales rewards (for some departments) HUGE opportunities for career growth What You Will Do: Assists Store Director and Store Assistant Director in responsibility of the store. Forecasts/reforecast business, focusing on productivity to meet sales goals. Identifies opportunities to drive traffic into the store through community events (weddings, parties, etc.). Helps Store Manager in identifying training needs and providing ongoing training opportunities to the team as needed. Assists in hiring to the needs of the business, actively recruiting to ensure open positions are filled quickly. Ensures company standards are met for store and associate appearance at all times. Plans, coordinates, and executes all Merchandise Calendar direction, campaigns, and sales promotions in a timely manner. Ensures all pricing, signage, and displays are correct at all times. Responsible for controlling inventory stock levels and reordering as necessary within budget. Enforces all company policies and procedures, including health, safety, and security. Manages and controls shrink. Other duties as directed by upper management. What You Will Bring: 3-5 years of experience as a grocery assistant store manager or equivalent management experience. Strong verbal and written communications skills. Must be an excellent organizer and problem solver with strong project management skills. Possess strong interpersonal skills to communicate with confidence to both internal and external customers. Erewhon has many opportunities for career development and growth as we expand across Southern California with ten current stores (Beverly Hills, Calabasas, Culver City, Grove (Fairfax), Manhattan Beach, Pasadena, Santa Monica, Silver Lake, Studio City, and Venice). Erewhon Market is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability, and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. By applying, you agree to Erewhon's Notice of Collection policy and all its terms and conditions: *************************************************************

Job Title: Customer Service Manager Position Description: The Customer Service Manager is the dealership's goodwill ambassador and fulfills the dealership's customer relations policies in an effort to build and retain a loyal customer base. Duties & Responsibilities: Works with department managers to develop and administer the dealership's customer relations program. Recommends revisions to customer relations programs and policies. Work with sales and service people to ensure that post-sale/service customer contacts are made and that updated files are kept on all customers. Assists in resolving customer complaints which cannot be handled by sales/service people or managers. Coordinate all manufacturer and internal customer follow-up programs. Report dealership ratings on all factory-generated surveys. Prepare weekly and monthly reports on the status of customer satisfaction in the dealership. Including: Current zone and region standings Significant changes in customer ratings and possible contributing factors New customer satisfaction ratings The dealership's achievements in or unique experience with customer satisfaction Case histories of customer problems and how they were handled. Provide training in group and individual settings so all departments are aware of customer service standards. Additional Expectations: Handle all Customer Concerns first… if you cannot resolve, see the GSM for immediate resolution. Monitor all dealer socket e mails and letter communications regarding CSI for sales and for Service working with the Mangers to resolve any issues and close the loop for follow up with the customer. All communications must be documented in Dealer Socket. Apology letters and or emails will be personalized. No form letters or templates for auto response. Make a 3-day follow up CSI call as well as a 14-day all excellent survey call for all new vehicle customers. Responsible for attending and participating in new hire and existing training of front line employees keeping CSI and Ford Blue Oval initiatives in front of all employees. Post both daily and monthly scores in employee accessible areas including break room technician locker room etc. Report to Controller at month end Van Stats all monthly and 12-month CSI scores for each Finance Producer and Service Advisor Weekly in advance schedule all CSI underperformers in for a training meeting held at noon, mandatory attendance if they are below group average. If an employee fails to attend without permission of the General Sales Manager or Service Director, this will be cause for disciplinary action such as a write up. Monitor all daily delivery checklists returned and signed by the sale person, customer and Manager. A monthly list will be maintained. Responsible for training of all employees in superior customer service to include telephone receptionist and cashiers Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to logically solve complex personnel/business problems. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB. ______________________________ ________________ Signature (Employee) Date ______________________________ ________________ Signature (Supervisor) Date