Customer service manager jobs in Casas Adobes, AZ

This position is responsible for the Universal Avionics (UASC) Part 145 Repair Station which supports all UASC products, along with Operations Engineering which consists of Test and Process Engineering, for all Universal Avionics Operations. The Director of Customer Service and Support, along with direct reporting Managers and Supervisors, is responsible for managing processes, budgets, and staffs to meet UASC goals, and for leading the organization by demonstrating the UASC leadership attributes. The Director of Customer Service and Support will be expected to foster a culture of continuous improvement, communication and accountability within Operations, while building effective working relationships with internal and external suppliers and customers. This position will also be responsible for working closely with other leaders to ensure effective planning and support is in place across the entire product life cycle, and for effective management of engineering in support of manufacturing, repair operations, and test engineering. As a member of the Operations Leadership Team, the Director of Customer Service and Support will play a key role in all Operations strategic planning, as well as coordination/communication with Directors from across the company. Essential Duties and Responsibilities include the following. Other duties may be assigned. Ensure teams with the right leadership are in place to plan and execute UASC quality and delivery goals. Lead and optimize customer operations to deliver exceptional service experiences across all touchpoints, ensuring alignment with company goals and customer expectations. Monitor and report on KPIs like Customer Satisfaction (CSat), Customer Effort (CES), First Contact Resolution (FCR), and Time To Resolution (TTR). Manage post-transaction survey programs, ensuring timely deployment, actionable insights, and continuous feedback loops to improve service quality and customer satisfaction. Create and maintain a culture in which all key processes are measured, and the organization is focused on continuous improvement of these processes. Act as a change agent for new and exciting ideas, process improvements, and company direction. Develop and manage to the annual budgets for all departments. Maintain compliance to all regulatory requirements (FAA, AS9100, Customer Requirements, etc.) and demonstrate through successful performance to all internal and external audits. Set aggressive annual goals for quality, delivery and financial performance, communicate these goals with teams to achieve buy in, actively monitor and manage to these goals, and address both positive and negative performance in a timely manner. Create an environment of growth and development. Demonstrate the UASC leadership attributes consistently and ensure that these attributes are demonstrated by subordinates. Build and maintain effective working relationships with other divisions/departments, particularly with supply chain, quality, engineering, PMO and sales. Demonstrate the UASC values Resilience Innovation “Yes, I can” mentality Excellence mindset Competency To perform the job successfully, an individual should demonstrate the following competencies. Gathers and analyzes information skillfully; Works well in group problem solving situations. Assesses own strength and weaknesses; Strives to continuously build knowledge and skill; Shares expertise with others. Excellent communication skills, both verbal and written. Adapts to changes in the work environment; Manages competing demands. Keeps commitments; Commits to long hours of work if necessary to reach goal. Supports and explains reasoning for decisions; Includes appropriate people in decision making process. Applies feedback to improve performance; Monitors own work to ensure quality. Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. Education and/or Experience Bachelor's degree or relevant technical/leadership experience 10+ years' experience in Aerospace Service Operations roles in a high reliability electronic repair environment Experience in an FAA Part 145 customer service role Six Sigma Quality, Lean Manufacturing, or similar experience desired. Experience with AS9100, FAA Part 21 and Part 145, industry and technical customer requirements, STC, PMA and FAR, desired. Demonstrated success leading teams and developing leaders Strong supply chain/planning background desired What We Offer: Benefits eligibility starts on your first day as a full-time employee at Universal Avionics. Medical insurance (multiple plan options, including low-deductible PPO) Preventive care covered at 100% Affordable copays for doctor visits, urgent care, and prescriptions Teladoc virtual care access Vision coverage through VSP (includes exams, frames, and lenses) Dental insurance (covers preventive, basic, and major services) 401(k) with immediate safe harbor match (100% match on up to 4% of pay after 60 days) 9/80 work schedule option - every other Friday off Vacation, sick time, and 14 paid holidays (including a week in December) Tuition reimbursement Gym reimbursement Wellness programs: Vitality (earn rewards for healthy habits) One Pass Select (discounted access to gyms, fitness apps, and more) Travel assistance and employee discounts Employee Assistance Program (EAP) and emotional wellness support: Up to 3 free counseling visits per issue/year through Reliance Matrix Up to 6 free counseling sessions per issue/year through Health Advocate Includes mental health, financial, legal, work-life, medical navigation, and life coaching support And more! Why You'll Love Working Here: Universal Avionics offers the best of both worlds: the close-knit, agile culture of a mid-sized company, with the resources and global impact of our parent company, Elbit Systems. Our team is driven by purpose, innovation, and a shared passion for aviation safety. Here's what makes our work environment thrive: A collaborative, supportive team of skilled professionals and mentors Groundbreaking projects that shape the future of avionics technology A company culture that promotes innovation, career growth, and continuous learning Meaningful work that impacts air travel safety around the world A strong work-life balance, including a 9/80 schedule option To learn more about Universal Avionics, visit: ************************* Universal Avionics' products and technology are subject to U.S. export laws and regulations, including but not limited to the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR). As part of our compliance process, we inquire about work authorization and citizenship status to ensure alignment with these regulations.

Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. Our technologies are shaping production and people-related ecosystems to become increasingly connected and autonomous - ensuring a scalable, sustainable future. Hexagon's Mining division solves surface and underground mine challenges with proven technologies for planning, operations, and safety. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 21,000 employees in 50 countries and net sales of approximately 4.6bn USD. Learn more at hexagon.com and follow us @HexagonAB. Purpose of Position: Customer Success Leads are team leads, technical specialists as well as trusted advisors for Hexagon Mining solutions. Working directly with current and prospective customers, and internal Commercial Teams and Product Development teams. They also hold direct line supervisory and responsibility for all the Customer Success Advisors in the region they serve. They are responsible for ensuring retention and customer growth through the following: * As a technical and domain expert in one or more of Hexagon's product lines, working alongside regional commercial team to support them during the pre/post-sales process by defining, scoping and demonstrating technology solutions for mining customers. * Assisting the commercial team in participating in RFP/RFQ processes in a technical capacity * Acting as the trusted advisor for the customer to ensure the Hexagon solutions will deliver against customer needs with a focus on customer adoption and value realization * Post-sale, provide guidance for solutions application and ensure customers obtain full value of Hexagon solutions. * Provide proactive customer care for successful adoption of Hexagon solutions. * Identifying on a regular basis, opportunities for customers to gain more value out of Hexagon solutions. * Identify opportunities for customers to improve their operations through use of additional Hexagon technologies. Referring these opportunities to the commercial team as cross sell / up sell opportunities within a customer account. As senior members of the Customer Success team, the Customer Success Lead is expected to undertake the following: * Mentor Advisors and actively peer review and collaborate with the team to support the betterment of the individuals and team. * Undertake various assigned initiatives that are designed to further Hexagon's success. * Actively pursue industry participation, including development and presentation of papers, creation of case studies with customers. Contribute to Customer Success efforts for key accounts, ensuring alignment of customer process, deployment of new technology, and effective go to market strategies. Provide technical and strategic guidance to the customer success team members. Measuring Success: * Customer Satisfaction (CSAT) Score: The measure of the overall satisfaction of customers after interactions with the Advisor. * Net Promoter Score (NPS): NPS measures customer loyalty and their likelihood to recommend your product or service to others. * Customer Retention Rate: The percentage of customers who continue using HxGN products or services over a period of time. * Renewal Rate: This indicates the percentage of customers who renew their contracts or subscriptions with Hexagon. * Expansion Revenue: The measure of additional revenue generated from existing customers through upselling or cross-selling. * Active Usage or Adoption Rate: Tracks the percentage of users actively using and deriving value from a product or service. * Customer Health Score: A composite score that considers various factors, such as product usage, customer engagement, and support interactions, to assess the overall health of a customer account. * Onboarding Completion Rate: Measures the percentage of customers who successfully complete onboarding processes or training, indicating their readiness to use the product effectively. * Customer Engagement: Tracks the frequency and quality of interactions between the Advisor and the customer, which can indicate the strength of the relationship. * Win Rate: Measure of the new deals won vs. lost in the deals the team has participated in. Knowledge & Experience (Required): * Tertiary qualification (or equivalent) in mining, technology, or geology * 10-15 years' experience in mining related business * Subject Matter Expert experience in one or more of Hexagon's key technologies (Mine planning and scheduling software, Ore control, Processing, Operational or Safety technologies) * Significant experience in a customer-facing role * Prior experience having supervised a technical team Knowledge & Experience (Desired): * Prior Management Experience * Having previously led teams in a consultancy/advisory, technical or commercial role that was customer-facing Key Skills * Excellent computer operation and software application knowledge. * Experience in value-selling and project business case development. * Strong project management and change management skills to oversee multiple initiatives concurrently. * Excellent leadership and communication skills, knowing how to delegate and/or escalate * Experience in process optimization and digital transformation. * Ability to cultivate relationships with internal and external stakeholders. * Ability to mentor and provide technical guidance to technical team members * Strong problem-solving skills to address complex technical challenges. * Ability to work and contribute to a team environment, as well as independently. * Able to communicate clearly in a courteous and professional manner. * Exceptional negotiation, problem solving and presentation skills. * Ability to learn quickly and share knowledge and information. * Excellent mentorship abilities to nurture and guide a diverse technical team. Travel Requirements: * Considerable regional travel required to fulfil this role, up to 50% of the time * Occasional international travel may be required Due to business needs, travel may infrequently occur on the weekend or outside of normal business hours.

Job Details Experienced LPT 1304 ROGER - TUCSON, AZ None RetailDescription We are looking for smiling faces! Our team expectations are: Provide excellent customer service. If two employees are on duty and only one is running a cash register while the other performs stocking or cleaning duties, all such work should be set aside if more than two customers line up at the register in operation; the second register should be opened immediately in order to provide fast and friendly service to the customer. Complete all shift duties as assigned. All employees are expected to safeguard the company's assets unless their own physical safety, or that of co-workers or customers, may be jeopardized: Follow company policies with regard to cash control, proper safe operation. Follow correct vendor check-in procedures. Complete all end of shift paperwork. Pay immediate attention to any spill or other hazardous condition. Other duties may be assigned from time to time by the Store Manager. Qualifications Ability to read, understand and write the English language at the eighth-grade level, including the ability to hear the spoken word. Eighth-grade level math competency in order to make change, complete shift reports, and account for numbers of a variety of products during vendor check-in. Sufficient visual acuity to check identification. Ability to read and understand instructions for operating electronic cash registers, gas consoles, and other equipment. Good personal grooming habits. Physical requirements include standing up to 8 hours during a shift and able to lift up to 50 pounds. Statements included in this job profile do not necessarily represent an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed as circumstances change

Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm) Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include: Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending Company paid life, accidental death insurance, and exclusive vendor discounts Mileage reimbursement is provided when traveling between properties or other work-related tasks Our Property Managers have the opportunity to earn performance-based bonuses! Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including selling packing and moving supplies Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent Auditing cash drawers and making bank deposits are part of the daily business We help keep our customers current with payments and make reminder and collection calls when required Physical Requirements: Ability to transport lift/move items weighing up to 35 pounds Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris. Qualifications Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available) Additional Information More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry's #1 team! REFD0037 Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. Wage: $55,000 annually What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store's operation and performance. The Customer Service Team Lead directs the operations of the front end of the grocery store, ensuring an outstanding shopping experience where purchases are quickly and accurately recorded and totaled. Responsibilities: A Customer Service Team Lead is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service. A Customer Service Team Lead's responsibilities include: Engaging with customers through smiles and greetings, offering product information and always providing a genuine thank you. Creating a store environment members want to work in, and customers want to shop in. Operating a cash register and manning the store's customer service counter. Directing all operations on the front end of the grocery store. Working directly with courtesy clerks and cashier/clerks, ensuring team professionalism, productivity and outstanding customer service. Observing and enforcing all store rules and company policies. Helping to select and train new team members. Serving as the leader of his/her department, and as such an excellent role model, coach, performance evaluator and trainer for his/her team. Ensuring compliance with all heath department and weights and measures department policies and requirements. Ordering and merchandising the general department (grocery, dairy, liquor, HBC, non-foods, frozen foods, and wall deli shelves, display cases and displays). Ensuring company safety guidelines are being followed by all team members. All other related duties as assigned. Employees may occasionally experience the following physical demands for an extended period: Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending Perks & Benefits Competitive compensation, paid weekly Retirement Benefits Medical, dental, and vision insurance for yourself and eligible dependents Tuition Reimbursement for qualified courses Scholarship opportunities for continued education Store discount programs (10% off household groceries) Fun work environment where you have the opportunity to nourish your community Must be 18 years of age. Must be 21 years of age for any position that serves alcohol. For Internal Transfers/Promotion/Rehire Candidates: Your current leader must recommend that you apply for this position and provide an endorsement upon request from HR. You may be asked to accept a part-time position if that is the only position available Rehires must be approved by an HRBP

The Lead CSR works specifically on Held Sales report, Rx Expiration reports, Prior Authorization Expiration reports, Turning 65 reports, and Customer Billing Survey report to decrease held sales in centers that are ineffective with that function. Answers incoming calls and makes determination of required action Processes Held Sales reports by contacting customers, insurance providers, physicians' offices, and reviewing with regional accounting office Handles mail and outgoing courier packages for the center, including responding to requests for information from internal sources Knowledgeable of existing and new information regarding equipment, compliance adherence, insurance coverage criteria, and carrier policies Knowledgeable of paperwork and internal reports Has a thorough understanding of the AS-400 and the CDR Checks employees' task assignments and status daily Reports weekly Held Sales decrease and goals to Centralized CSR Supervisor/Manager and RM/VP Daily work on Held Sales in centers assigned to them Assists in the training of employees Communicates policy and procedure updates to staff Serves as the first point of contact for their team members' questions and assists with problems regarding work functions and patient accounts Monitors phone procedure compliance Monitors adherence to break schedule #CSR

The Service Delivery Lead plays an integral role within the Operations Department, contributing to the success of day-to-day service delivery by supporting both team members and management. This position works closely with the Service Delivery Manager to ensure the team operates efficiently and delivers exceptional customer experiences. The role involves hands-on coaching, proactive problem-solving, and identifying opportunities to streamline processes, improve performance, and elevate service standards across the board. The Service Delivery Lead helps foster a collaborative and high-performing environment where team members are empowered to succeed and customers receive timely, high-quality support.Essential Function and Responsibilities: Primarily responsible for providing fantastic customer service, as well as efficient and effective front-end operations Acts as a support and backup for the Service Delivery Manager Provides peer coaching on operational tasks and reinforces operational standards Acts resourcefully to ensure that work is completed within specified time and quality parameters Responsible for recognizing and suggesting methods to improve area operations, efficiency, and service to both internal and external customers Takes inbound customer support calls, answering web chats and support tickets Escalates tickets where appropriate and accurately records customer data Makes outbound calls to customers to provide additional support & answer queries Provides productivity feedback and assists in coaching each team member regularly Investigates issues and recommends solutions to management as necessary regarding system issues, customer issues, or any area of concern Creates, updates, and implements job-related SOPs Provides support for team representatives in problem-solving and general information Acts as support and backup for Service Delivery Manager Communicates proactively with internal team members and customers in a professional, positive, and courteous manner Keeps up-to-date on products, inventory, promotions, etc. that are necessary to provide customers with exceptional customer service Supports team manager and performs management duties when manager is absent or out of office Assists management with hiring processes and new team member training Qualifications and Requirements Customer service background in a shared service environment 1-2 years of supervisory experience in a customer service environment Proficient with Apple OS - intermediate to advanced skill level Strong keyboarding and typing skills Excellent interpersonal skills Detail-oriented, critical-thinking, and experienced at investigating and resolving complex issues Must be able to effectively collaborate with others Must be able to work independently and on a team Must be able to work effectively in a fast-paced environment with shifting priorities Must have excellent verbal and written skills COMPANY OVERVIEW Super is on a mission to make caring for your home completely carefree. We are a subscription home care company delivering quick and effective home repair and maintenance at a predictable cost, using technology to take the hassle out of homeownership. Sitting squarely within the insuretech, prop-tech, and subscription industries, Super's poised to grow more than 2X/year in the coming several years. Our culture is collaborative, dynamic, and data-driven. If you want to work with a stellar and seasoned leadership team with a winning track record, and at the forefront of the multi-billion dollar home service industry, this just might be the team for you. Super closed an oversubscribed $51M Series C funding round in early 2021, led by Wells Fargo, with participation by Asahi Kasei, AAA - Auto Club Group, Gaingels, Second Century Ventures, the NATIONAL ASSOCIATION OF REALTORS ' strategic technology investment fund. Existing investors Aquiline Technology Growth, Liberty Mutual Strategic Ventures, Moderne Ventures and the HSB Fund of Munich Re Ventures also participated. The company is headquartered in San Francisco, CA, and by late 2021 will be available in 14 regions across 8 states. FAIRNESS AND DIVERSITY At Super, we value diversity and know that diverse workplaces lead to a culture of innovation and more powerful business outcomes. Therefore, we always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)hellosuper.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Part-time Description Primary Objective: The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge. Abilities: Exercise good judgment and initiative to supervise and direct the activities of the store. Ability to maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service. Organize work to maintain a smooth work flow. Ability to communicate effectively, coordinate staffing schedule to ensure team service, direct and train employees. Cooperative and professional at all times; keep confidences, maintaining a good working relationship with co-workers and management, follow both written and verbal directives/assignments. Learn and understand the accurate use of all equipment and policies and procedures. Recognize urgent situations. Requirements Qualifications: A minimum of 4-6 months supervisory experience (as a key carrier) in a similar retail environment or 4-6 months experience as sales/cashier at UFOT or a combination of both.

Job Details Tucson Subaru - Tucson, AZ Dealership ManagementDescription Are you a results-driven individual with exceptional leadership skills and a passion for the automotive industry? Tucson Subaru, a leading automotive dealership, is seeking a talented and experienced Service BDC Manager to join our dynamic team. Our dealership is consistently the top-performing Subaru dealership in Arizona - 9 years running! If you possess excellent communication abilities, a customer-centric mindset, and a proven track record in managing service-related operations, we want to hear from you! The ideal candidate would have previous BDC management experience in the automotive industry. Why Join Our Team: Opportunity to work with a well-established and respected automotive dealership in Tucson. Supportive and collaborative work environment that fosters personal and professional growth. Access to ongoing training and development opportunities. Chance to contribute to the success of a high-performing service BDC team. Service BDC Manager Responsibilities Lead and supervise the Service Business Development Center (BDC) team, ensuring optimal performance and productivity. Oversee all aspects of the BDC operations, including customer inquiries, appointment scheduling, outbound follow-ups, and customer satisfaction. Develop and implement strategies to maximize customer engagement and retention. Collaborate with service advisors and technicians to streamline processes and ensure efficient handling of customer requests and concerns. Monitor and analyze key performance metrics to drive continuous improvement and achieve departmental goals. Stay up-to-date with industry trends, best practices, and technological advancements in automotive service BDC operations. Conduct regular training sessions for BDC staff to enhance their product knowledge, customer service skills, and overall performance. Foster a positive and supportive work environment that encourages teamwork, professional growth, and exceptional customer service. Maintain strong relationships with customers, addressing their concerns promptly and ensuring their complete satisfaction. Service BDC Manager Benefits and Compensation On top of competitive pay, we are proud to offer… Health Insurance starting at under $100 per month. Dental, Vision, and Company-Paid Life Insurance. Employee Assistance Plan. 401(k) with Company Match. Paid Time Off that accrues from Day 1. An excellent menu of voluntary benefits. Employee pricing for you and your family on vehicles, parts, and service. Qualifications Service BDC Manager Requirements Minimum of 3 years of experience in a managerial role within an automotive service BDC or similar environment. Proven track record in effectively managing a team and driving performance. Excellent communication and interpersonal skills, with the ability to engage and connect with customers and team members. Strong organizational and multitasking abilities to handle a high volume of customer inquiries and tasks. Proficiency in using CRM systems, scheduling software, and other relevant tools. Sound knowledge of automotive service operations and industry trends. Exceptional problem-solving skills and the ability to make informed decisions under pressure. Demonstrated commitment to providing outstanding customer service and achieving customer satisfaction. Flexibility to work evenings and weekends as required. Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen. If you are ready to take on a challenging yet rewarding role as a Service BDC Manager at Tucson Subaru - Apply Now!

Russett Southwest, a trusted and well-established HVAC company serving Tucson, Arizona, is seeking an experienced HVAC Service Manager to lead our team of skilled technicians and service professionals. For decades, Russett Southwest has built a reputation for delivering top-quality residential and light commercial HVAC service, repair, and installation. We pride ourselves on excellent customer satisfaction, safety, and craftsmanship. Position Overview: As the HVAC Service Manager, you'll be responsible for overseeing daily operations of the service department, managing a team of skilled technicians, and ensuring top-quality service delivery. You'll play a key role in optimizing workflow, driving customer satisfaction, and supporting the professional development of your team. What You'll Do: Lead and support HVAC service technicians in diagnostics, repairs, installations, and scheduling Monitor KPIs, team performance, and customer satisfaction metrics Conduct regular performance evaluations and training sessions Oversee dispatching and job scheduling to maximize efficiency Handle escalated customer concerns with professionalism and care Ensure all work meets company standards and safety regulations Assist with recruiting, onboarding, and retention of team members Collaborate with sales and operations teams to align service delivery with customer needs What We're Looking For: 5+ years of HVAC experience, with at least 2 years in a leadership or management role Valid EPA Certification and HVAC credentials Strong technical expertise in residential and light commercial HVAC systems Proven leadership and team-building skills Excellent communication and customer service abilities Proficiency in service software and tools (ServiceTitan experience is a plus) Skilled in managing priorities in a fast-paced environment Must have a valid driver's license and be at least 24 years of age What We Offer: Competitive base salary plus performance-based bonuses Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Company vehicle, phone, and fuel card Continuous training and career development Employee referral and bonus programs Ready to lead with Russett Southwest? If you're passionate about HVAC, team leadership, and delivering exceptional service, we'd love to hear from you.

Job Details Hiller Tucson - Tucson, AZDescription The Hiller Companies, LLC has an immediate opening for Service Supervisor. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. Job Summary: The Service Supervisor is responsible for overseeing the day-to-day operations of the Service Department team. The supervisor will provide tactical support to achieve operational objectives while ensuring customer satisfaction remains a key priority. Key Responsibilities: Team Leadership & Development: Lead and supervise a team of service technicians, focusing on operational efficiency and quality of work. Coordinate and conduct regular team meetings to ensure effective communication and foster a collaborative environment. Provide guidance on new employee training and conduct periodic performance reviews. Set clear expectations and goals for performance, required licensing, and applicable certifications for your employees' development. Motivate team members and track their continued development and training. Work with other Hiller support teams to ensure smooth operations of Service Department functions. Assist in building a high-performance team that operates efficiently and effectively. Customer Relationship Management: Communicate with customers and Hiller associates to resolve issues on jobs, ensuring customer satisfaction. Support sales efforts by providing technical expertise and participating in customer interactions when needed. Service Operations: Oversee the execution of service, inspection, testing, and maintenance contracts to meet customer needs. Ensure technicians are correctly charging their time to assigned jobs for accurate costing. Utilize the scheduling/invoicing platform to ensure proper scheduling of service and repair calls. Monitor and ensure that team members maintain up-to-date required certifications. Prioritize jobs and adjust schedules as necessary, communicating changes to customers, sales representatives, and technicians. Health & Safety: Promote a culture of safety within the team and ensure compliance with safety protocols. Work with Safety partners to ensure employees have the required tools and PPE for their work. Conduct regular safety briefings and address any safety concerns promptly. Additional: Assist in managing multiple ongoing tasks and projects simultaneously. Provide regular updates to the Service Manager on team performance and operational challenges. Other duties as assigned. Qualifications What We Are Looking For: Education, Licensure & Certifications: High school diploma or equivalent NICET Level II in related fire protection systems required; Level III preferred. Relevant industry certifications in Fire Alarms, Fire Sprinklers, Special Hazards, and Suppression Systems. Experience: 7+ years of experience in service, testing, and inspections of fire protection systems. Thorough knowledge of NFPA standards and local codes. Knowledge, Skills, Capabilities: Strong leadership and team management skills Excellent communication and interpersonal abilities Critical thinking and problem-solving skills Ability to prioritize and manage multiple tasks efficiently Proficiency in Microsoft Office products Technical expertise in fire protection systems Customer service-oriented mindset Physical Requirements: Ability to lift and carry up to 50 pounds. Comfortable working in various environments, including industrial facilities, commercial buildings, and outdoor settings. Capable of standing, walking, bending, and kneeling for extended periods. Ability to work at heights and in confined spaces as needed. Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant. We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun. Most employee benefits start from the first day of employment, including: Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs Career advancement potential within a growing company. Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.

Job Description 👋 I'm Tommy, and I'm the CEO of A1 Garage Door. I'm glad you're here. I started the company in 2007, and we have since grown to be the largest residential garage door service company in North America, operating in 40 markets+ across 20 states. As a Service Manager, you will help assist in the daily tasks of a General Manager including scheduling, coaching, maintaining warehouse organization, managing inventory, and assisting in garage door service work. You Should Apply If: ✔️You are a master of ownership. You see a problem, you solve the problem! 🧑️ 🤝️ 🧑You train and coach for performance like your life is depending on it ️ ⚙️You lead by example, leveraging company's vision and values ️ ️ ⚡You have a bias for action and you make it happen every day ️ 📈 You are self-motivated and you are looking to grow your career You Shouldn't Apply If: You prefer working where there is no one to talk to You think that management is "more chill" Systems/software scare you. The Job: Provide direct oversight and guidance to up to 20 field employees to include: service technicians and maintenance technicians Responsible for batch/deposits, tracking Divvy expenses, and purchasing Track budgets and profit and loss statements. Actively monitor and manage fleet Order and organize non-inventory items Audit and review inventory counts for accuracy and disposition discrepancies Organize space in the warehouse and perform and oversee cleaning duties, maintain product, tools, equipment, and work area in a clean, orderly, and safe manner Provides performance management guidance to line management through weekly 1:1 and as needed (e.g., coaching, PIP's, career development, disciplinary actions) Responsible for hiring events, recruiting, interviewing, on and offboarding employees Responsible for development of Apprentices into Graduating to be Technicians, Techs to Sr. Techs, Sr. Techs into Field Supervisors and beyond Basic Requirements: Be nice! I know, we shouldn't have to say that, but we mean it Minimum of 3 years managerial experience supporting and training a team Excellent interpersonal and customer service skills Excellent organizational skills and attention to detail Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies Excellent time management skills with a proven ability to meet deadlines Strong analytical and problem-solving skills Proficient with Microsoft Office Suite or related software Proficient in computer skills to be able to learn and use the current CRM system which is ServiceTitan Must be able to lift up to 50 pounds at times Benefits and other cool stuff: · Medical, dental, vision, 401K · Paid Time Off · Weekly Pay · Internal Promotion opportunities · Company swag (Please note: benefits are not available for part time, temporary or contract roles) A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. Compensation Range: $55K - $70K

Job Title: Supervisor, Service Center This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the Service Center management team to develop action plans and improve service level results. The Service Center Supervisor oversees staff within the department. Job Responsibilities: Work with other managers to coordinate hiring and promotion decisions. Work with other managers to ensure adherence to labor agreements and address grievances. Participate in new hire orientation meetings and conduct safety and quality training. Determine employee training needs and provide feedback and support. Conduct performance evaluations and resolve individual and group performance issue. Builds labor relations by interacting with labor officials and unionized employees and addressing and resolving requests and situations. Coaches and develops others using career development processes and tools. Job Requirements: U.S. citizen or otherwise authorized to work in the U.S. High school diploma, GED, or international equivalent Strong communication skills Bachelor's Degree (or internationally comparable degree) - Preferred Previous dock operations experience - Preferred Supervisory experience in the transportation industry - Preferred

Join Pride Heating, Cooling, Plumbing & Electrical, a leading provider of electrical solutions dedicated to excellence, innovation, and customer satisfaction. With a commitment to delivering top-notch service and a passion for shaping the future of the electrical industry, we're setting the standard for excellence. As we continue to expand our operations, we're seeking a talented and ambitious Electrical Service Manager to play a key role in building and leading our dynamic service department. Candidates should possess a minimum of 5 years of residential electrical experience in service. Candidates should be willing to train, coach, preform ride alongs, and must be able to run service calls if needed to help technicians out. Benefits Medical, Prescription, Dental, Vision Disability & Term Life Insurance 401K benefits with 4% company match On-going training, development & growth opportunities Paid Holidays Paid Time Off (PTO) Job Duties: Develop vital aspects of the Electrical Department, such as truck stock inventory, service pricing, team organization, and department offering Leading and training of electrical team members Overseeing all day-to-day operations of the electrical department and working with other departments to achieve goals and revenue performance Assist technicians by running service as needed Development of key metrics and reporting of team performance Supervision of all electrical jobs Handling customer satisfaction requests Handling permits and inspections Driving and coaching sales of the all Electricians As needed, willing to supervise large projects in the field and work with customers and technicians to quote large sales projects REQUIREMENTS: 5+ years of residential electrical experience in service Licensed Master Electrician Preferred but not required Must be able to grow lead, and train a team of electricians and effectively work with other departments and managers. Knows how to run P&L, reports, meetings, numbers, etc. Great attitude, high energy, great communication skills, sales driven. Valid driver's license Knowledge of computer systems and software. Excellent leadership skills and the drive to succeed and grow the department.

Lead the Future of Sustainable Mining Are you ready to make a global impact? Join a company committed to enabling zero emissions in mining and cement through innovation, service excellence, and sustainability. As the Head of Field Services - North America, you will lead a high-performing organization that delivers critical field services, technical advisory, and lifecycle support to customers across the region. This is a senior leadership role with full accountability for strategy, operations, and financial performance. You will report to the SVP of Sales and Service, North America, and work closely with global and regional stakeholders to drive growth, operational excellence, and customer satisfaction. Key Responsibilities Strategic Leadership: Define and execute the North American strategy for Field Services, aligning with global business goals and customer needs. Operational Oversight: Lead Field Services, Service Centers, and Technical Advisory teams to ensure safe, high-quality, and timely service delivery. Business Growth: Identify and develop new service opportunities, promote aftermarket solutions, and support commercial teams in driving revenue. Financial Management: Own responsibility, including SG&A and chargeable cost centers. Ensure profitability, cost control, and budget adherence. Team Development: Build and mentor a diverse, bilingual team. Ensure cross-training and capability development to meet evolving market demands. Customer & Contract Management: Ensure service delivery meets contractual obligations and quality standards. Manage change orders, claims, and customer relationships. Safety & Compliance: Champion a culture of safety, compliance, and continuous improvement across all service operations. Qualifications Fluency in English and Spanish required Bachelor's degree in a technical field; Master's degree preferred 5+ years of senior leadership experience in mining, heavy industry, or related sectors Proven success managing large, multi-functional service teams Strong financial acumen and experience with full P&L responsibility Deep understanding of field service operations, workshop management, and lifecycle support Demonstrated commitment to safety, quality, and customer satisfaction

Full-time Description As the Service Manager, you will lead the Service team and ensure the property remains in tip-top condition through a passion for quality physical appearance and proactive quality maintenance and repairs. You'll also lead and mentor a crew of skilled technicians, solve maintenance challenges, and ensure everything runs as smoothly as possible while communicating effectively. Why work for Mission Rock? At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve. We prioritize these values in multiple ways-including team member training, support, and career pathing-and believe that, by doing so, we can positively impact our resident and team member experience. Are you ready to make an impact? Location: Tucson, AZ Compensation includes pay and so much more here at Mission Rock. Check out our great benefits included in the compensation plan! Career advancement and learning opportunities Bonus opportunity 13 paid holidays, including a Personal Wellness Day & Volunteer Day Accrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more!* Housing discount opportunity 401(k) with company match Medical, Dental, and Vision insurance plans Employer-sponsored short-term & long-term disability plans Company-paid life insurance Health savings account with employer contribution Flexible spending account Voluntary benefits Employee Assistance Program (EAP) *Sick time accrual amounts and policies vary by state. Please inquire with your hiring manager about your state-specific requirements. The day-to-day: The Service Manager oversees the daily maintenance operations including collaborating with Property Managers on property needs and escalations. Additionally, Service Managers work closely with Regional Service Managers on larger capital projects, including value-add execution, capital projects, etc. Some days are pressure-filled, so they'll need to remain flexible, resourceful, efficient, and have a general passion for accomplishment and overcoming challenges. Service Manager may work with any of the following… Oversee the preservation and quality of the property, including performing general maintenance of HVAC, electrical, plumbing, carpentry, drywall, appliances, exterior structures, swimming pools, snow removal Work closely with the Property Manager (and the entire team) to ensure apartment homes and turns align with Mission Rock standards to achieve the Mission Remain committed to providing exceptional service within each resident interaction Lead by example and drive accountability within the Service team to prioritize timely and quality response and completion of work orders, promoting and providing highest quality of service to residents. Partner with Property Manager to support operational goals and performance to meet owner's objectives and adhering to Mission Rock's standards Manage purchase orders (for supplies) to ensure budget goals and objectives are met Own and preserve pride within your work environment, maintaining a clean and polished curb appeal and general cleanliness of the property through the lens of the customer and owner Demonstrate and deliver on a passion to develop the team, including Service Technicians, Groundskeepers, Housekeepers, etc. Plan and prepare work schedules, delegating workloads, and monitoring workflow Demonstrate effective communication (emails, phone calls, texts, in-person conversations) that adhere to the MRR T.R.U.S.T. to strengthen the team and improve the overall team member and resident experience Requirements What you bring: Strong customer service and communication skills, with a willingness to go the extra mile Proven ability to positively lead and develop a team Strong organizational and time-management skills Enthusiasm to collaborate and engage with others Desire to improve the lives of those around you Cost savings acumen HVAC certification is required CPO Certification required 3-5 years of multi-family, or similar industry, maintenance skills/experience Adherence to Fair Housing best practices Must be able to perform general/routine inspections and identify possible issues Apply a “can do” mentality toward implementing efficient and effective solutions (ex: do the hard work now so you don't have to later) Valid Driver's License with reliable transportation Basic computer skills, including familiarity with Microsoft Suite Candidate requires own set of tools #LP Salary Description $25-$29

Job Details The Lodge at Ventana Canyon - Tucson, AZ Full Time $14.70 Hourly Any Customer ServiceDescription Assists in the supervision of the activities of the outside service staff working in the staging area, golf car facilities, driving range facilities, as well as the Player Assistants and starters. Duties/Responsibilities: Trains outside service associates for opening/closing procedure and other Club standards Oversees all outside service personnel to ensure all policies and procedures are upheld. Works with the tournament coordinator to organize all groups/outings that are taking place on a specific day and prepares staff and facility for all these events. Provides top quality customer service. Greet golfers at bag drop and unload their golf bags from their carts. Maintains cleanliness of golf carts and surrounding work area. Maintains accurate records of golfers renting clubs, service the customer who is renting golf clubs, and clean rental clubs upon return. Proper staging of golf carts during the day. Inventory and control all guest supplies. Assist in monitoring and policing all player service activity and etiquette. May direct start of play. May assist with food and beverage activities. When needed, shares responsibility for cleaning golf shop, restrooms, course restrooms and patio area. Qualifications Skills/Abilities Ability to apply basic mathematical skills. Must possess good verbal and written skills. Education/Experience: High School or equivalent education required. Valid driver's license. Physical Requirements: Must be able to physically reach, bend, stoop, kneel, and lift up to 50 pounds. Must be able to work under variable temperature conditions (extreme heat or cold, indoors/outdoors). Ventana Canyon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Ventana Canyon makes hiring decisions based solely on qualifications, merit, and business needs at the time. PM Shift

Job DescriptionAbout the Team: Our Field Operations Department team manages every aspect of field care and prepares all MLB games, from daily maintenance to executing gameday standards at the highest level. Beyond Giants baseball, we support all non-baseball events-from community functions to large-scale productions assuring the field and ballpark are ready, safe, and professional. You will enjoy being part of an iconic franchise in the Sports world and get to experience a company that believes in small teams for maximum impact. A company that also continuously and purposefully builds an inclusive culture where everyone can do and be the best version of themselves. About the Role: Grounds Manager II of Field Operations will assist the Director of Field Operations and Manager I, Field Operations, in the management, planning, and implementation of the agronomic program for Oracle Park. This role will oversee the daily maintenance of the playing surface and ensure it is up to MLB standards. This role will help schedule, train, and develop all part-time groundskeepers and will play a key role in the daily execution of all on-field baseball events. You're Excited About This Opportunity Because You Will...· Implement Agronomic program at Oracle Park including but not limited to - Mowing, Irrigation, Integrated Pest Management, Cultivation, Fertility applications and management of grounds.· Maintaining infield surface at MLB requirements as well as correct texture and moisture levels.· Coordinate and contribute to a progressive turf management program in conjunction with the needs of the Baseball and Ballpark Operations departments.· Assess and evaluate staffing needs and performance· Supervise timing and setting up of all baseball activities as directed by Giants on field personnel· Ensure that all work and chemical applications are performed in accordance with EPA/OSHA regulations· Ensure safe use of all equipment as well as handling maintenance requests and conduct preventative maintenance of equipment.· Identify and solve conflict in the best interest of the organization· Schedule and process semi-monthly payroll through TMSS Mastermind system for hourly groundskeepers.· Assign, train, and maintain work standards and follow up on tasks given to pool of 60 part-time employees.· Budget and purchase supplies, as needed.· Reserve, technology WeatherSentry, SubAir, PRM, Greensight, Toro Eagle Online Irrigation Schedule. Qualifications · 2- or 4-year Degree in Turf Management.· You have Minimum 3 years of experience in maintaining a professional level baseball facility (Collegiate or Pro).· You have Minimum 1 years of experience managing a staff of part-time employees.· You have a California Pesticide Applicator's License as a plus.· You have a California Forklift Certification as a plus.· You have a Current/Valid Driver's License with a positive DMV report.· You are Proficient in MS Office (Excel, Word, PowerPoint, Outlook).· You have Excellent written and verbal communication. Working Conditions and Physical Requirements:· Must have the ability to work a flexible schedule, including nights and weekends. More than 40 hours per week is often required.· Must be able to lift a minimum of 75 lbs. and stand for long periods of time Bilingual (English and Spanish) is a plus. At the San Francisco Giants, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $75,000 to $80,000 base salary plus Annual Bonus ,and will depend on your skills, qualifications, experience and other factors the San Francisco Giants consider relevant to the hiring decision Additionally, this role might be eligible for bonus or incentive awards. In addition to your salary, the San Francisco Giants believe in providing a competitive total rewards package for its employees. We offer employees a full range of best in class benefits with a robust medical, dental and vision coverage, a generous 401(K) matching program, and complimentary Giants tickets. At the Giants we prioritize employee wellbeing by offering dedicated mental health support, a hybrid working environment, transportation benefits, wellness programs, and paid time off including half day Fridays during the season and an extended holiday break. All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended from time to time. About the GiantsOne of the oldest teams in Major League Baseball, the San Francisco Giants are dedicated to enriching our community through innovation and excellence on and off the field. This past decade, the organization has won three World Series Championships, made four playoff appearances and thrown four no-hitters. Off the field, the Giants have become internationally-renowned as a host to entrepreneurial and premier entertainment events. Celebrating over 60 years in San Francisco, the organization is entrenched in the Bay Area community as the Giants work with corporate and non-profit partners to raise awareness, educate and generate interest in a variety of issues important to both their fans and the local community. We are truly unique; we are an organization committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, innovation and teamwork and we want you and your ideas to thrive at the San Francisco Giants. Our Commitment to Diversity and InclusionAt the Giants, we strive to foster an inclusive work environment that encompasses the rich diversity of the San Francisco Bay Area, the place we call home. We welcome all people and are committed to creating an inclusive community built on a foundation of respect for all individuals. We seek to hire, develop and retain talented people from all backgrounds. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups strongly encouraged to apply. If you are not sure that you're 100% qualified, but up for the challenge - we want you to apply. At the Giants, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, religious creed, color, national origin, ancestry, medical condition or disability, genetic condition, marital status, domestic partnership status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status and any other protected class under federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.