Customer service manager jobs in Chattanooga, TN - 374 jobs

The individual performing this job function is empowered with adequate authority to exercise the required duties and responsibilities of the position to ensure that all work performed meets or exceeds LX PANTOS AMERICA, INC. standards for safety, quality and productivity. This position requires excellent leadership skills along with the ability to facilitate and communicate the business workflow in a fast-paced distribution operation; oversee coaching and counseling of all associates and ensures a safe and productive work environment. Duties and Responsibilities: Responsible for the administering of all Safety Programs and best practices. Actively supports AGM, and is also responsible for the local success of the DC Safety Committee program and incident reporting communication. Responsible for all warehouse operations and facilities Responsible for inventory and asset accountability and value Plan, organize, direct and control general operations within the distribution center Set up tools and resources for achieving Key Performance Indicators (KPI) metrics Oversee inventory control, shipping, and receiving operations to achieve performance goals and low damage levels Determine staffing needs. Direct and promote training, team building and communication Direct and oversee DC security and incident reporting protocol and safety programs. Direct and oversee all aspects of employee relations, including performance reviews and disciplinary issues, conducting performance reviews for GM's direct reports and assuring OM, supervisors are conducting periodic reviews for their reports. Direct and oversee physical facility maintenance to provide a clean and safe working environment Plan and oversee correct equipment capacity for effective warehouse results. Oversee and enforce maintenance program for lift truck fleet. Direct and oversee warehouse supplies cost and required inventory levels to ensure smooth operation Report daily operational topics to Regional Operations Manager Oversees aspects of finance, assuring corporate accounting, budgeting and ensures purchasing procedures are implemented and controlled seeking our best pricing and structure. Direct and oversee development and maintenance of Standard Operating Procedures (SOP) Report KPI performance, accuracy, timing and damage results vs. standards. Coordinate and oversee employee training and development Promote open environment for employee feedback and suggestions for process improvement Research and verify root cause of charges for OSD Education & Experience Requirements 3-5 years of supervisory experience in distribution or manufacturing environment. 5+ years of experience in warehouse, logistics, or supply chain operations. High School Diploma or GED; BS/BA Degree preferred Proven success in maintaining quality, service, and client relationships in a high-paced setting. Strong leadership, analytical, problem-solving, and communication skills Experience working in team oriented, multi-shift environment. Proven competencies in MS Excel, Word, and Outlook. Experience with WMS, LEAN/Six Sigma, inventory management, project leadership, and team building is preferred. Skill Requirements Skill in interpersonal communication. Skill in using a personal computer and associated software applications including word processing, spreadsheets, and databases. Ability Requirements Ability to communicate logically, persuasively, and accurately, both orally and in writing. Ability to communicate on a one-to-one basis and before groups to obtain or provide information. Ability to work independently and complete assignments from minimal information or under general instructions. Ability to work under pressure of time and conflicting demands. Ability to develop and maintain effective working relationships with co-workers, supervisors, others. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand sometimes in excess of 7 hours and use hands to handle or feel. The employee is frequently required to walk; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee may periodically lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A large percentage of work time is spent in a warehouse where temperatures are hot or cold (seasonally) and noise level can be moderate to high. Business Hours: Mon-Fri 08:00 AM to 5:00 PM

Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Bonus Paid Time Off (vacation and personal/sick days) Health insurance with limit on participation of 50% of employee charges 401(k) Retirement Plan Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Bilingual a plus! Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Join MAPEI Corporation, a global leader in manufacturing construction chemicals and building materials - including adhesives, sealants, and specialty products used in flooring, tile, and concrete restoration. We are currently seeking a Customer Service Regional Manager to join our growing team. This role is responsible for leading a high-performing regional customer service organization to ensure excellence in order fulfillment, communication, and customer satisfaction. The ideal candidate will combine strong leadership capabilities with technical proficiency in Enterprise Resource Planning (ERP), Electronic Data Interchange (EDI), Optical Character Recognition (OCR), and Customer Relationship Management (CRM) applications, and a keen understanding of how to align internal processes with customer requirements. Key Responsibilities Accomplish customer service objectives by recruiting, training, assigning, scheduling, coaching, and evaluating team members. Communicate job expectations; plan, monitor, and appraise job results while enforcing company policies and procedures. Direct the regional order fulfillment process, ensuring orders are processed accurately and on time in compliance with MAPEI standards. Manage workflow and resources to maintain complete and efficient order processing; develop strong back-up resources for coverage needs. Lead and mentor staff to deliver exceptional customer experiences and meet/exceed key performance metrics. Maintain regular contact with customers to understand requirements and ensure operational capabilities align with customer needs. Collaborate cross-functionally with Sales, Operations, Shipping, and Accounting to optimize service performance. Resolve escalated customer complaints that cannot be handled at the representative or lead level. Analyze customer complaint data and develop solutions to prevent recurrence and drive continuous improvement. Support and train staff on process and technology enhancements related to ERP, EDI, OCR, and CRM systems. Attend trade shows and line reviews as required. Adhere to all MAPEI policies, safety rules, and work procedures. Perform other related duties as assigned. What's in it for you In this role you will earn a competitive annual base salary based on your experience and qualifications. FREE MEDICAL INSURANCE for our employees or the option of a highly competitive medical plan with minimal monthly employee contributions. 17 Days of paid, sick and vacation time annually (days are prorated in year one). 401K retirement with up to 6% matching program. Excellent dental, vision programs, flex spending accounts, employer paid life insurance and free tele-med physician services. Various other company employee-centric perks initiatives; tuition reimbursement programs, discounted home/auto insurance programs, supplemental life insurance, and more. Qualifications Bachelor's degree or a minimum of 10 years of related experience, or an equivalent combination of education and experience. High school diploma or equivalent required. Strong technical knowledge of Enterprise Resource Planning (ERP), Electronic Data Interchange (EDI) (including 850, 856, 810 transactions), Optical Character Recognition (OCR) mapping, and Customer Relationship Management (CRM) systems. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and D365 required. Strong accounting background to resolve credit/debit transactions tied to the order entry process. Proven leadership experience managing customer service or order fulfillment teams in a manufacturing or distribution environment. Excellent communication, analytical, and problem-solving skills. Ability to travel up to 5% within the U.S. for meetings or training. Equal Opportunity Employer - Minority/Female/Disability/Veteran (M/F/D/V) MAPEIP2

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video #envoyoversight Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license or passport; some license restrictions may prohibit a candidate from being considered for this role. Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. We can recommend jobs specifically for you! Click here to get started.

Area Service Manager _______________________________________________________________ Department: Field Operations Reports To: Territory Operations Manager FLSA: Exempt (Salary) Schedule: Monday-Friday, 8am-5pm (Remote/Travel) Why You Should Join Us! A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you need A 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goals Other fringe benefits including Birthday & Anniversary bonus, company-wide discounts, legal services, short & long-term disability, etc. Positive work environments that offer work/life balance and professional growth Mission-driven work making a global impact with local roots The opportunity to have hands on work experience with industry leading, innovative technology Position Summary The Area Service Manager oversees field operations within a designated territory or area, managing service technicians and independent contractors to ensure high-quality service delivery. This role involves operational oversight, contractor development, and cross-functional support, requiring strong problem-solving skills and a commitment to customer satisfaction. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Management of field personnel and contract partners, to include but not limited to service technicians and independent contractors Support and troubleshooting with field personnel inquiries Continuous education into 12V technology and advancements Fulfill daily operational duties of assigned area Operate a clean, organized and hazard free work environment Conducts quality assurance inspections of all facilities, at least once quarterly Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Sells and trains new contractor facilities, maintaining and growing the service network Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Directs, coordinates and participates in corporate initiatives to improve efficiency Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Availability to take after-hours and weekend calls Any other duty, as assigned Qualifications High School Diploma or equivalent. 3 years' experience as a Service Technician Ability and desire to travel within designated area/territory Strong written and verbal communication skills Possess excellent telephone skills Detail orientated Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, kneel and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. #LI-Remote

Job DescriptionBenefits: Bonus based on performance Flexible schedule Opportunity for advancement Paid time off Training & development State Farm Insurance Agent located in Dawsonville, GA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Ryan Scott State Farm, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. As an Agent Team Member, you will receive... Salary Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Dedicated to customer service Able to learn computer functions If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity.State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 2040 Hamilton Place Blvd. Suite 300 Location: USA Marshalls Store 0394 Chattanooga TNThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers' greatest asset - their home. But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you're starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day. Join us and lay the foundation for your success. Apply today! AFS, A Groundworks Company, is seeking a talented Ascending Service Manager to join their team in Chattanooga, TN! The Ascending Service Manager will assist the Service Manager in developing strategies to improve sales, effectively handle customer complaints, and assist with managing Service Techs. The Ascending Service Managers should be able to achieve excellent customer service at all times. Job Responsibilities Develop and lead effective weekly trainings Evaluate field performance and deliver feedback in a 1:1 setting Create and implement effective development and disciplinary plans Learn all aspects of the Service Managers Day to day responsibilities It is an essential function of this job that the employee regularly and reliably reports to work on time each working day. Other duties as assigned. Qualifications High school diploma or GED. Knowledge of terminology, methods and best practices used in the foundation repair industry Proven experience in Service and/or customer service Successfully proven KPIs as a Certified Field Inspector or Service Technician Proficiency in Excel and other data management tools. Proven experience in Service and/or customer service. Proficient in all Microsoft Office applications. The ability to work in a fast-paced environment. Excellent problem-solving skills. Strong management and leadership skills. Effective communication skills. Exceptional customer service skills. Working Conditions and Physical Requirements Will work in an office setting but will occasionally be required to travel to work sites or construction branch locations, where the employee will visit with customers and employees to ensure quality of sales. May be exposed to loud noise level as well as fumes or airborne particles, moving mechanical parts and vibration. The position works near moving mechanical parts and in outside conditions that include inclement weather, heat and humidity, and exposure to dust and asphalt. Requirements Full-time Onsite What we provide for our employees Competitive compensation with lucrative bonus potential Equity ownership The best-in-class training programs Advanced leadership training opportunities Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match after applicable waiting periods Paid time off including 6 holidays Groundworks is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization. With locations across the USA and Canada, Groundworks is the leading foundation solutions and water management company in North America! Recognized as a Top Workplaces USA™ company and offering employee ownership for everyone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before! We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. We're proud to be the Groundworks Tribe! Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping homeowners everywhere protect and repair their most valuable asset - their home. When customers choose a local Groundworks company, they can feel confident they're hiring the trusted local experts who will ensure the job's done right. When you choose Groundworks, you'll join thousands of Tribemates who are making history. What we Provide: Competitive Pay Employee Company Ownership Opportunities Industry Leading Training Programs Leadership Development and Career Growth Tracks Comprehensive and Affordable Benefits Package Top Workplace with Award Winning Culture

The Service Manager is responsible for managing the day-to-day operations at our accredited lab. This position has full P&L responsibility for the facility and manages a team of Service Technicians and Coordinators. The Service Manager is authorized to perform competency observations of their staff. In this Management position quality experience, customer focus and leadership capabilities are mandatory. Essential Functions: This position is responsible for supporting all activities covered under scope of work for the designated facility to include the following as applicable: Day-to-day quality performance of the lab, ensures compliance with our ISO 17025 One Quality System. Manages the quality functions of the lab and ensures all quality assurance procedures are followed and implemented. Ensures that all Service Technicians are properly trained and are performing quality calibrations and repairs in accordance with corporate quality requirements. Works with Sales Personnel on pricing of new or renewed business, repairs and installations. Regularly visits top customers and potential new customers. Works closely with Sales Personnel to grow profitable Revenue for the Lab including looking for and developing new businesses to get into - includes pricing all standards, cost justification (ROI), training requirements, etc. Full P&L Responsibility -- Prepares budgets and continuous improvement plans. Ensures all customer and employee items are addressed and the loop is closed through prompt, professional communication Minimum Requirements/Qualifications: BA degree preferred 3 years middle supervisory or management experience, preferably in a similar business or Service related industry Strong knowledge of calibration policies, procedures, methodologies and procedure writing skills Working knowledge of quality documents such as ANZI/NCSL Z540-1, ISO 17025, ISO 9000, ISO 16949 a plus Excellent presentation, written, and personal communication skills Intermediate skills related to managing internal profit and loss statements Advanced quantitative and analytical skills with PC proficiency Must demonstrate excellent customer service and build customer relationships The ability to think creatively, take initiative, multitask and manage projects under pressure Must demonstrate self motivation, initiative, honesty, integrity, and attention to detail Must identify best practices and bring innovation to the work environment; Must be able to work a flexible schedule to support the business. Core Competencies: Accountability Business Insight Communicates Effectively Commitment to Excellence Customer Relationship Management Drives Results Servant Leadership Team Building Physical Demands of the Position: Stands greater than four hours at a time May require walking 2 - 4 miles during an 8 hour period Stoops and bends below knee level 2 - 4 times an hour Lifts and carries less than 50 pounds but greater than 25 pounds repetitively Climbs stairs more than four times in an eight hour shift Pushes / pulls objects greater than 25 pounds Reaches out Reaches overhead Repetitively uses feet Repetitively uses hands (computer keyboard) Grips with hands

Job Description Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, Texas, and Washington DC, Fairstead owns a portfolio of more than 27,000 apartments across 28 states that includes 27,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships The Service Manager manages and supervises the repair and maintenance of property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead's property to ensure operational effectiveness. The Service Manager oversees operational efficiency of all electrical equipment and mechanical systems through inspection and repair and ensure that property's premises and facilities are kept clean and hygienic in alignment with Fairstead safety policies and standards. RESPONSIBILITIES: Supervision of other maintenance employees. Taking a leadership position on special projects. Perform a variety of skilled maintenance and repair tasks. Strong knowledge of accident and safety precautions. Proficient in a specific trade with general maintenance and repair skills. Work independently on routine projects and receive assistance for more complex projects. Occasional need to work overtime for special projects or emergencies. BENEFITS: Generous employer contribution for Medical Insurance through Meritain Health. Employer Paid Vision Plans. Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 12+ paid Holidays. 15 days of PTO. 7 Sick days. Employer Paid Life Insurance. Flexible Spending Account. Nationwide Pet Insurance. Disability Insurance. Laser Correction Discount. Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: Three (3) years experience in property maintenance. Proficient in a specific trade with general maintenance and repair skills. Knowledge of tools, techniques, and terminology of building and mechanical trades. Strong knowledge of accident and safety precautions. Knowledge and experience using a variety of tools and equipment to complete tasks. Great organization and project management skills. Able to implement and improve policies and procedures. Proficient in Microsoft Office Suite. Being knowledgeable in Yardi Software a plus. Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at *************************************

Role OverviewDo you possess strong leadership skills and enjoy managing people, processes and projects? Sodexo is seeking an evening Environmental Services / Custodial Operations Manager 1 for a healthcare account, Hamilton Medical Center, located in Dalton, GA. . Looking for a manager with strong customer service skills, great employee relations and knowledge of patient interviewing, black light and quality assurance inspections. This manager will have direct oversight of a team of housekeepers on the 2nd shift (approximately 2PM-12AM) and reports to the General Manager, previous healthcare experience required. Our 255-bed regional hospital offers advanced medical, surgical, and diagnostic services, including accredited stroke and chest pain centers. From routine services to specialized treatment, our team is dedicated to delivering a personalized care experience for you and your family here at Hamilton Medical Center. We oversee housekeeping, clean linen distribution, soiled linen collection, waste management, and pest control services. IncentivesThis role may be eligible for a sign-on bonus. What You'll Dobe responsible for driving client and patient satisfaction scoresprovide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department work with the Environment of Care Committee and Infection Prevention Directoreffectively manages the Unit Operating Systemsupport a diverse and inclusive workforce What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringhave experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping systemhave experience driving customer service and/or guest satisfaction results in a healthcare environment is preferredpossess strong leadership skills and can work independently to drive program compliance and reach project target dates of completioncan analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change managementhave experience effectively managing projects within agreed upon timelinesare results and safety driven Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience

Job Description Eldridge Service Co, Chattanooga TN. We are a family - owned and operated, providing the best heating & cooling, electrical, and plumbing solutions for businesses and homeowners throughout the greater Chattanooga and North Georgia areas since 2003! We have the highest quality Carrier, Mitsubishi products and provide regular, on-going training for our installers and technicians. We are looking for an HVAC Service Manager to be part of our growing team! This position will oversee the daily operation and profitability of our service department. BENEFITS Medical Insurance with 50% paid coverage Aflac supplemental insurance options Vacation time 6 paid holidays Simple IRA Company phone Company Tablet Family - Owned and operated Birthday paid day off Breakroom with beverages & snacks JOB TITLE: HVAC Service Manager COMPENSATION: $60,000 - $70,000 salary + profitability bonuses SCHEDULE: Monday to Friday, 7:30am - 4:30pm JOB DUTIES: Oversee and manage the daily operations of the service department Supervise and delegate service employees, which includes involvement in coordinating employee schedules, conducting morning staff meetings, sales training, evaluating performance, and supervising work assignments Coach and motivate technicians to work at their maximum productivity; coach, train and develop technicians to increase work and sales skills Manage gross profit margins, P&L and profitability of the service department Oversee Maintenance Program Vendor management Provide exceptional customer service by addressing customer inquiries and concerns Assist dispatcher with scheduling, billing, and customer communication QUALIFICATIONS / SKILLS: 3 + years related experience in management in a service industry Experience in managing, coaching, and developing employees Profit and Loss experience Sales training / coaching Detail oriented and highly organized with exceptional follow-through abilities Computer skills required, MS Office, Service & Dispatch system Ability to inspire and lead others to attain company goals Strong communication skills Advanced customer service skills HVAC or similar industry experience desired but not required Bachelor's degree in business management or similar discipline Learn more about us: ***********************

WHO WE ARE Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices - located in the fastest growing cities in the US - are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC (doing business in NC and D.C. as Elliott Davis, PLLC), a licensed CPA firm. As part of the Elliott Davis Advisory team, you will get hands-on experience working alongside some of the leading experts in the financial and consulting fields, enjoying the autonomy to shape your career while making a positive global impact. Our Accounting Advisory Services (AAS) team partners with customers to create opportunities for the future, providing outsourced accounting and CFO-level services, empowering decision-making through rigorous analysis of financial and operational data. The Manager plays a key role in serving our customers in a relationship management capacity. This position will serve as a high-level accounting and finance advisor for AAS customers in the healthcare industry across a variety of geographies, and various stages of the business life cycle, as well as overseeing technical projects such as US GAAP conversions and financial statement preparation. In addition, this role will advise and mentor team members. Excellent leadership, understanding of US GAAP, a desire to develop others, and strong communications skills are crucial for this role. The Accounting Advisory Services team members collaborate with partners in Tax, Consulting, and Audit regarding customers' accounting processes and reporting to facilitate decision-making, risk management, profitability improvement, and achieving strategic objectives. Responsibilities Actively lead monthly accounting needs for customers by overseeing engagement teams Serve as a key point of contact on day-to-day accounting and advisory matters and/or technical/special projects for customers Conduct and review in-depth financial analysis, provide expert financial perspective, assess risk, analyze efficiency, and inform business decisions made by the customer Provide tactical accounting and advisory guidance to the customer and engagement team members Perform technical accounting review of highly complex advisory and associated deliverables Prepare various ad hoc and monthly recurring reports and analyses for customers Perform US GAAP conversions, document technical memos such as ASC 606 analysis, prepare US GAAP financial statements Utilize technology to properly communicate and record accounting and advisory matters Possess thorough knowledge of all facets of customers' business to ensure customer understanding of engagement economics and to provide frequent updates Responsible for overall quality and accuracy of scope of services for customer portfolio Develop and manage relationships with customers, internal firm contacts, and AAS Engagement Team leaders Collaborate closely with customers to provide advisory services and additional service line SME project opportunities Provide developmental feedback to AAS and other internal team members Provide coaching and technical training for staff Demonstrate commitment to continuous improvement by implementing process enhancements that improve the quality of engagement deliverables and/or the efficiency and/or effectiveness of the engagements Responsible for customer invoicing and shareholder, principal, managing director communication Actively participate in growth opportunities through collaboration with other service lines, specialty groups, and referral sources Attend customer, recruiting and/or networking functions within local market, as appropriate Requirements Bachelor's degree in accounting or finance CPA certified 5+ years of accounting experience, preferably ina fast-paced & high-volume environment with demonstrated ability to anticipate the next steps, take initiative, exercise discretion, and apply sound judgment (many of our team members have a background in both public accounting and industry) Healthcare industry experience and knowledge Ability to produce timely deliverables and manage multiple and shifting priorities in a dynamic environment Strong follow-up skills with attention to detail and accuracy A strong understanding of US GAAP A strong understanding of financial statements and general ledger accounting A proven track record of handling high volume of deadlines and deliverables A proven track record of performing technical memo writing Inclination toward business development activities Strong problem solving and critical thinking skills Excellent written and oral communication skills Experience supervising and training team members The ability to: work quickly and accurately with significant attention to detail work both independently and collaboratively with a team learn about our firm's service offerings to identify areas our customers have needs and how we can support those needs The ability to take full ownership of customer deadlines and needs, including working necessary hours to meet customer deadlines Strong time-management skills Excellent Excel skills; proficient in spreadsheet design to facilitate complex analysis Preferred Qualifications Familiarity with multiple commercial accounting software packages including Sage Intacct, as well as expertise within QuickBooks #LI-EH1 #LI-HYBRID WHY YOU SHOULD JOIN US We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater. That's right - all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being: • generous time away and paid firm holidays, including the week between Christmas and New Year's • flexible work schedules • 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible) • first-class health and wellness benefits, including wellness coaching and mental health counseling • one-on-one professional coaching • Leadership and career development programs • access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally NOTICE TO 3RD PARTY RECRUITERS Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals. ADA REQUIREMENTS The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is: • Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone • Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Cognitive/Mental Requirements While performing the duties of this job, the employee is regularly required to: • Use written and oral communication skills. • Read and interpret data, information, and documents. • Observe and interpret situations. • Work under deadlines with frequent interruptions; and • Interact with internal and external customers and others in the course of work.

Full-time Description As the Service Manager, you will lead the Service team and ensure the property remains in tip-top condition through a passion for quality physical appearance and proactive quality maintenance and repairs. You'll also lead and mentor a crew of skilled technicians, solve maintenance challenges, and ensure everything runs as smoothly as possible while communicating effectively. Why work for Mission Rock? At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve. We prioritize these values in multiple ways-including team member training, support, and career pathing-and believe that, by doing so, we can positively impact our resident and team member experience. Are you ready to make an impact? Location: Five Points Northshore Compensation includes pay and so much more here at Mission Rock. Check out our great benefits included in the compensation plan! Career advancement and learning opportunities Bonus opportunity 13 paid holidays, including a Floating Holiday & Volunteer Day Accrue sick time each year plus fifteen days (120 hours) of vacation time the first year and more!* Housing discount opportunity 401(k) with company match Medical, Dental, and Vision insurance plans Employer-sponsored short-term & long-term disability plans Company-paid life insurance Health savings account with employer contribution Flexible spending account Voluntary benefits Employee Assistance Program (EAP) *Sick time accrual amounts and policies vary by state. Please inquire with your hiring manager about your state-specific requirements. The day-to-day: The Service Manager oversees the daily maintenance operations including collaborating with Property Managers on property needs and escalations. Additionally, Service Managers work closely with Regional Service Managers on larger capital projects, including value-add execution, capital projects, etc. Some days are pressure-filled, so they'll need to remain flexible, resourceful, efficient, and have a general passion for accomplishment and overcoming challenges. Service Manager may work with any of the following… Oversee the preservation and quality of the property, including performing general maintenance of HVAC, electrical, plumbing, carpentry, drywall, appliances, exterior structures, swimming pools, snow removal Work closely with the Property Manager (and the entire team) to ensure apartment homes and turns align with Mission Rock standards to achieve the Mission Remain committed to providing exceptional service within each resident interaction Lead by example and drive accountability within the Service team to prioritize timely and quality response and completion of work orders, promoting and providing highest quality of service to residents. Partner with Property Manager to support operational goals and performance to meet owner's objectives and adhering to Mission Rock's standards Manage purchase orders (for supplies) to ensure budget goals and objectives are met Own and preserve pride within your work environment, maintaining a clean and polished curb appeal and general cleanliness of the property through the lens of the customer and owner Demonstrate and deliver on a passion to develop the team, including Service Technicians, Groundskeepers, Housekeepers, etc. Plan and prepare work schedules, delegating workloads, and monitoring workflow Demonstrate effective communication (emails, phone calls, texts, in-person conversations) that adhere to the MRR T.R.U.S.T. to strengthen the team and improve the overall team member and resident experience Requirements What you bring: Strong customer service and communication skills, with a willingness to go the extra mile Proven ability to positively lead and develop a team Strong organizational and time-management skills Enthusiasm to collaborate and engage with others Desire to improve the lives of those around you Cost savings acumen HVAC certification is required CPO Certification required 3-5 years of multi-family, or similar industry, maintenance skills/experience Adherence to Fair Housing best practices Must be able to perform general/routine inspections and identify possible issues Apply a “can do” mentality toward implementing efficient and effective solutions (ex: do the hard work now so you don't have to later) Valid Driver's License with reliable transportation Basic computer skills, including familiarity with Microsoft Suite Candidate requires own set of tools Application deadline 1/30/26 if a candidate is not selected by that time later applicants may be considered. Salary Description $28.00 - $32.00

Join the Tire Discounters Family -- Drive Your Career Forward! About Us: Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo. Your Role as a Service Manager: As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring. * Responsible for the smooth operation of the shop, which includes bay management and workflow of the location. * Serves as a liaison providing clear communication between the shop, counter staff and customers. * Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations. * Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service. Requirements * Experience in automotive service/repair (certifications preferred). * Management experience with strong leadership skills. * Excellent communication and multitasking abilities. * Strong work ethic and goal-oriented mindset. * Valid driver's license and availability to work Saturdays. * Ability to stand for long periods, bend, and lift up to 75 lbs. * Authorized to work in the USA (18+). * Comfortable with occasional mechanical hazards and outdoor conditions. Career Path Service Manager → General Manager → Regional Manager Compensation Pay: $55,000 - $85,000+ annually Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus. Why Tire Discounters? * Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store. * Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well! * Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from. * Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!

The Service Manager is responsible for managing the day-to-day operations at our accredited lab. This position has full P&L responsibility for the facility and manages a team of Service Technicians and Coordinators. The Service Manager is authorized to perform competency observations of their staff. In this Management position quality experience, customer focus and leadership capabilities are mandatory. Essential Functions: This position is responsible for supporting all activities covered under scope of work for the designated facility to include the following as applicable: Day-to-day quality performance of the lab, ensures compliance with our ISO 17025 One Quality System. Manages the quality functions of the lab and ensures all quality assurance procedures are followed and implemented. Ensures that all Service Technicians are properly trained and are performing quality calibrations and repairs in accordance with corporate quality requirements. Works with Sales Personnel on pricing of new or renewed business, repairs and installations. Regularly visits top customers and potential new customers. Works closely with Sales Personnel to grow profitable Revenue for the Lab including looking for and developing new businesses to get into - includes pricing all standards, cost justification (ROI), training requirements, etc. Full P&L Responsibility -- Prepares budgets and continuous improvement plans. Ensures all customer and employee items are addressed and the loop is closed through prompt, professional communication Minimum Requirements/Qualifications: BA degree preferred 3 years middle supervisory or management experience, preferably in a similar business or Service related industry Strong knowledge of calibration policies, procedures, methodologies and procedure writing skills Working knowledge of quality documents such as ANZI/NCSL Z540-1, ISO 17025, ISO 9000, ISO 16949 a plus Excellent presentation, written, and personal communication skills Intermediate skills related to managing internal profit and loss statements Advanced quantitative and analytical skills with PC proficiency Must demonstrate excellent customer service and build customer relationships The ability to think creatively, take initiative, multitask and manage projects under pressure Must demonstrate self motivation, initiative, honesty, integrity, and attention to detail Must identify best practices and bring innovation to the work environment; Must be able to work a flexible schedule to support the business. Core Competencies: Accountability Business Insight Communicates Effectively Commitment to Excellence Customer Relationship Management Drives Results Servant Leadership Team Building Physical Demands of the Position: Stands greater than four hours at a time May require walking 2 - 4 miles during an 8 hour period Stoops and bends below knee level 2 - 4 times an hour Lifts and carries less than 50 pounds but greater than 25 pounds repetitively Climbs stairs more than four times in an eight hour shift Pushes / pulls objects greater than 25 pounds Reaches out Reaches overhead Repetitively uses feet Repetitively uses hands (computer keyboard) Grips with hands

With over 122 years of experience, after three consecutive record years, Globe Life Family Heritage Division is just getting started! Globe Life Family Heritage Division is seeking a motivated applicant who is ready to work hard and build their own book of business while helping those around them. With roots going back over 120 years, they are a leader in the life and supplemental health insurance industry and they've been helping working-class families secure financial protection for their loved ones for generations. Their career track provides the opportunity for rapid career growth. Top performers are eligible for management opportunities after 90 days with their company. No more waiting for promotions that never come, take control with Globe Life Family Heritage Division. Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about. Responsibilities: Connect with business owners utilizing our state-of-the-art SalesForce platform Consult with business owners & HR directors about needed employee benefit programs Utilize proven company systems to partner with businesses and their employees Provide benefit enrollment services for business organizations Achieve weekly, monthly, and yearly production and growth goals Communicate and plan weekly activity in partnership with the leadership team Follow established activity model for success Requirements: Good organization and communication skills Professional representation of self and company Customer Service experience preferred Computer skills including Microsoft Office Willingness to learn and be coached Desire to make a positive impact in the community Managers are actively reviewing all incoming applications. Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers. This is not a remote position.

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: * Amazing employee flight privileges within the American Airlines global network * Training and development programs to take your career to the next level * Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities * Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. * Ensure adequate operational coverage; responsible for scheduling and manpower utilization * Maintain a safe, dependable and consistent operation * Conduct Agent observations * Schedule and administer local training including new hire training * Investigates and resolves operational issues as well as customer service issues * Will be provided company uniforms and must adhere to uniform policy * Participates on operational conference calls, station audits and prepares various reports * Maintains records such as time and attendance, personnel files and performance * Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. * Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience * Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees * Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings * Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time * Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials * Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight * Collaborate with the internal team to ensure a safe and on-time departure * May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video #envoyoversight Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.Position Requirements * Minimum Age: 18 * High school diploma or GED equivalent * Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license or passport; some license restrictions may prohibit a candidate from being considered for this role. * Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. * Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis * Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity * Must be able to perform all duties in various weather conditions and time constraints * Ability to read, write, fluently speak and understand the English language * Possess the legal right to work in the United States Position Preferences * A minimum of one year of customer service experience * Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details * Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible * Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable * Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable * In locations handling US mail, must be able to pass a US Postal Service background check * This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.

The Service Manager is responsible for managing the day-to-day operations at our accredited lab. This position has full P&L responsibility for the facility and manages a team of Service Technicians and Coordinators. The Service Manager is authorized to perform competency observations of their staff. In this Management position quality experience, customer focus and leadership capabilities are mandatory. Essential Functions: This position is responsible for supporting all activities covered under scope of work for the designated facility to include the following as applicable: Day-to-day quality performance of the lab, ensures compliance with our ISO 17025 One Quality System. Manages the quality functions of the lab and ensures all quality assurance procedures are followed and implemented. Ensures that all Service Technicians are properly trained and are performing quality calibrations and repairs in accordance with corporate quality requirements. Works with Sales Personnel on pricing of new or renewed business, repairs and installations. Regularly visits top customers and potential new customers. Works closely with Sales Personnel to grow profitable Revenue for the Lab including looking for and developing new businesses to get into - includes pricing all standards, cost justification (ROI), training requirements, etc. Full P&L Responsibility -- Prepares budgets and continuous improvement plans. Ensures all customer and employee items are addressed and the loop is closed through prompt, professional communication Minimum Requirements/Qualifications: BA degree preferred 3 years middle supervisory or management experience, preferably in a similar business or Service related industry Strong knowledge of calibration policies, procedures, methodologies and procedure writing skills Working knowledge of quality documents such as ANZI/NCSL Z540-1, ISO 17025, ISO 9000, ISO 16949 a plus Excellent presentation, written, and personal communication skills Intermediate skills related to managing internal profit and loss statements Advanced quantitative and analytical skills with PC proficiency Must demonstrate excellent customer service and build customer relationships The ability to think creatively, take initiative, multitask and manage projects under pressure Must demonstrate self motivation, initiative, honesty, integrity, and attention to detail Must identify best practices and bring innovation to the work environment; Must be able to work a flexible schedule to support the business. Core Competencies: Accountability Business Insight Communicates Effectively Commitment to Excellence Customer Relationship Management Drives Results Servant Leadership Team Building Physical Demands of the Position: Stands greater than four hours at a time May require walking 2 - 4 miles during an 8 hour period Stoops and bends below knee level 2 - 4 times an hour Lifts and carries less than 50 pounds but greater than 25 pounds repetitively Climbs stairs more than four times in an eight hour shift Pushes / pulls objects greater than 25 pounds Reaches out Reaches overhead Repetitively uses feet Repetitively uses hands (computer keyboard) Grips with hands