Customer service manager jobs in Clarksville, TN - 262 jobs

Why Ingles Ingles Markets has a place for everyone! Ingles began in 1963 as a single supermarket and has since grown into a regional grocery store chain with just under 200 retail locations operating in 6 southeastern states, a 1.6-million-square foot distribution center, two truck fleets, and a milk processing plant. Find your path - growth opportunities abound, and Ingles loves to promote from within! At Ingles, we work as a team to provide our customers with a warm, hometown shopping experience - and your role is essential to making that happen. While all associates share a variety of responsibilities, our greatest pride comes from greeting customers with a smile and offering helpful service. Join a company that values leadership, safety, and customer satisfaction. Ingles is committed to your growth, offering training, development opportunities, and a supportive work environment. If you're ready to advance your career in retail management, we'd love to hear from you! Opportunity The Customer Service Manager is responsible for providing and maintaining high standards of customer service in the store's front-end operations. This position is responsible for supervising and directing all front-end activities and operations. Key Responsibilites * Provide exceptional customer service by greeting customers within 10 feet, responding to questions, and assisting cashiers promptly. * Ensure proper bagging procedures and carryout service for purchases, especially orders over $100, in accordance with the 100 @100 policy. * Open additional registers whenever three or more customers are in line to minimize wait times. * Create and enforce effective work schedules for front-end personnel to meet business volume and traffic needs. * Assist with all types of sales transactions (e.g., Accounts Receivable, Food Stamps, WIC, coupons, checks, gift certificates, gift cards) in strict compliance with company policies. * Process Western Union and Money Order transactions. * Keep store management informed of pricing issues, register or scale malfunctions, and items missing from POS files. * Handle refunds, overrings, overrides, check approvals, cash pickups, and change-order requests, as needed. * Enforce dress code and monitor breaks per company and federal guidelines. * Ensure associates do not eat or drink at registers and that return-to-stock items - especially perishables - are handled promptly. * Use override key only in compliance with company policy. Requirements * Exceptional customer service skills. * Previous cashier or front-end experience is required. * Must be flexible and able to adapt to changing needs especially during times of high volume and/or stress. * Must be able to read and do simple math problems. * Wants to be part of a team in a fast-paced environment * 18 years of age or older Benefits * Weekly pay with direct deposit * Medical, dental, vision, life, and disability insurances * 401(k) with company matching * Opportunities for advancement * Paid holiday, vacation, and sick leave (FT only) * Paid bereavement and jury duty leave (FT only) * Company paid life insurance (FT only) * Scholarship program for High School Seniors Nearest Major Market: Asheville

Welcome to Ovation Healthcare! At Ovation Healthcare, we've been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions. The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior. We're looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork. Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit ********************** Summary: The Client Engagement Team serves as the principle executive contact with Ovation Healthcare's Supply Chain members. In this role, the Client Engagement Manager is responsible for working with the members, specifically the C-Suite, Executive Leadership, and Supply Chain team within the facility to drive value and savings to enhance their performance, as well as expanding Ovation Healthcare's footprint with the member and driving growth. The Client Engagement Manager establishes and maintains professional business relationships, expedites the utilization of Ovation Healthcare contracts and offerings by the members. The Client Engagement Manager serves as a trusted advisor to the member(s) s/he supports, engaging member executives regularly for the purpose of helping them achieve savings, improving performance, promoting standardization, and eliminating waste in the Supply Chain function and other key areas of their enterprise. The Client Engagement Manager has leadership responsibility to develop and maintain a robust account plan and executing against that plan to identify opportunities for his/her accounts to improve operational and financial performance. The Client Engagement Manager effectively utilizes various data and analytics tools and reports to analyze and present key opportunities to the member(s) s/he supports, as well as summarizing and presenting savings results and other key information to the member(s). The Client Engagement Manager works to coordinate Ovation Healthcare resources to ensure that Ovation Healthcare members are supported as effectively as possible, experiencing superior service that results retention, as well as advocacy and promotion of Ovation Healthcare to prospective members. This high profile and professional position may be home-based or office-based, depending on location of account assignments. Portfolio of assigned strategic accounts includes Hospitals, Ambulatory Surgery Centers, Long Term Care facilities, and/or Behavioral Health facilities. The ability to travel up to 50%, including overnight travel, is required for the role. Key Responsibilities: Move strategic customers from current state to a trusted strategic partnership; formalize partnership through an agreement that is recognized across Ovation Healthcare and the account. Meets member specific targets for organic growth, contract performance, compliance, conversions, renewal, savings and strategic objectives. Establishes productive, professional and consultative relationships with C-Suite, executive personnel and supply chain team throughout member organization, building credibility and trust through collaboration. Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary Ovation Healthcare personnel. Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one-to-three-year period that leads to a clear action plan for success. Coordinates the involvement of the Elevate teams to develop and articulate a strategic vision for member to meet account performance objectives and customers' expectations. Builds strategic partnerships with accounts to further advance company goals of revenue and margin enhancement. Keeps the organization's vision and values at the forefront of decision-making and action. May supervise staff assigned to support responsibilities for specific customers. Knowledge, Skills & Abilities: Working knowledge of healthcare industry, supply chain, GPOs, clinical and business personnel Supply Chain Processes - Demonstrated understanding of end-to-end supply chain processes. Strong analytic skills-- Advanced skills in Microsoft Excel with the ability to use functions such as Pivot Tables, VLOOKUP, etc. Advanced skills in Microsoft PowerPoint and Word. Ability to gather, analyze and make sense of large amounts of data and apply it to make business and customer-focused decisions. Ability to demonstrate financial knowledge and business acumen. Able to work under consultative direction toward predetermined long-range goals and objectives, where assignments are often self-initiated. Excellent communication and inter-personal skills; able to present and influence credibly and effectively at all levels of the organization including the C-Suite. Exceptional Project Management, communication, negotiation and presentation skills Proven ability to successfully manage multiple projects and timelines. Ability to effectively negotiate with a record of accomplishment of results. Passion for results-- able to drive high standards for self; tenaciously working to meet or exceed challenging goals. Demonstrated ability to calculate figures and amounts such as savings, rebates, fees, and percentages, as well as analyze statistical and financial data. Ability to understand and follow spreadsheets and contract language. Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow with minimal direction. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Ability to initiate tough conversations, effectively manage internal politics, and handle conflict in a healthy, relationship-building manner. Must demonstrate executive presence and emotional intelligence, remaining calm and confident in challenging situations. Intimate understanding of all internal functions of both Ovation Healthcare and the accounts assigned. Excellent time management skills with ability to use independent judgment effectively. Ability to execute, both independently and as a collaborate member of various teams and committees. Work Experience, Education, and Certifications: Bachelor's degree in business or management related field preferred. Demonstrated understanding of end-to-end supply chain processes, acquired through 5+ years Minimum 3+ years of strategic account management Sales experience- prospecting, pipeline development, conversion not required but helpful Project management experience or knowledge Experience working with data analysis and visualization tools, such as Microsoft PowerBI and Tableau Experience with Excel, Word, and PowerPoint. Salesforce CRM experience preferred Travel Requirement: Up to 50%, including overnight travel, is required for the role.

Job Title: Food Service Lead Job Purpose: Every Food Service Lead is responsible for the proper and efficient operation of the Food Service Department within company policy in such a manner as to ensure that the department is profitable and maintains the highest level of quality and customer service. Job Duties and Responsibilities: General Management Ensures that the food service department is open and ready for business during all hours for which the department is scheduled to be open Effectively schedules associates to meet business demands using fixed schedule Gives all customers prompt and courteous service Effectively communicates with store associates and management Follows all federal, state and local laws and ordinances pertaining to the operation of the department Provides a role model of conduct for other associates in the store Controls variable expenses of the department Ensure all associates are in proper uniform and providing prompt, courteous customer service Bookkeeping Ensures all paperwork is done accurately and in a timely manner Maintains inventory and loss within company guidelines Conducts inventories as directed by management Ensures all associates are properly recording all hours worked Human Resources Treats all associates with dignity and respect and uses the proper personnel management techniques Ensures that all associates receive breaks Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance Trains all new Associates on proper completion of their job duties Security Ensures all associate shift procedures are followed Ensures a safe shopping and working environment Ensures all safety rules are followed and protective equipment used Merchandising Ensures current sign program is posted on the date the program begins Ensures current plan-o-grams being used Communicates with the Division Manager any special needs or request Effectively orders merchandise to prevent out of stocks and maintain proper inventory levels as directed Maintenance Ensures the food service appearance reflects company expectations and standards All food service display cases and glass are clean Reports any maintenance problems that cannot be corrected immediately without assistance to the store manager Ensures all food service areas are kept clean and follows all sanitation procedures Safety Ensures that ladders are properly used Ensures that lifting procedures are followed per company policy Ensures that wet floor signs are used, per company policy Reports accidents promptly to the Store Manager and corporate office Huck's Bucks Loyalty App Actively promote the Huck's Bucks Loyalty app to customers Communicate to customers the benefits of signing up and using the app Monitor transactions for potential misuse of points or discounts Assist customers on how to sign up and use the app for discounts and redemption Benefits: Competitive salary commensurate with experience. Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays. Opportunities for career advancement and professional development within a growing company. Employee discounts for food and fuel. The Requirements, Duties, and Responsibilities list is incomplete but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload, or technical development).

Join Our Team at Vitality Living as a Dining Experience Manager at our Traditions at Mill Creek Community! At Vitality Living, we are more than just a place of work; we are a vibrant community dedicated to creating meaningful experiences for our residents, families, and team members. At Vitality, everyone is not only encouraged to be themselves but celebrated for it! Join us today and bring your individuality along! Dining Experience Manager Responsibilities: Greet residents, visitors, and team members courteously Interview, hire, train, and manager performance for dining staff Manage all aspects of table service ensuring resident preferences are accommodated and excellent service is provided to customers and guests Ensure all dining rooms, including the private dining room, are fully set at all times Perform other duties as assigned by Culinary Services Director Join us today if you meet the following requirements: High school diploma or GED, Culinary Certificate or Degree preferred 3-4 years of culinary and dining management experience Current ServSafe certification Current driver's license Ability to manage and counsel team dynamic, inventory, safety, cleanliness, budget and expenses Exceptional listening and communication skills to effectively convey information verbally and in writing Some of our benefits include: Medical, Dental, and Vision Insurance Generous PTO Plan Monthly and quarterly perfect attendance bonuses 401k Job Details: Full-Time Vitality Living is an equal opportunity employer where you can Be You, Be Vibrant, and Belong.

Company: Majors Management Customer Service Leader Reports to: Store Manager Job Type: Part or Full Time PRIMARY RESPONSIBILITIES * Meet company customer service standards. * Follow company cash control policies and procedures. * Adhere to all laws and regulations regarding the sale of any government regulated products and services. * Obey company and health department safety guidelines for food preparation. * Detail cleaning of store interior and exterior according to company standards. * Stock and rotate products including coolers and/or freezers. * Complete training activities and meet minimum job performance standards. * Follow the company's general rules of conduct and code of ethics. * Motivate sales associates to grow the store sales and profitability using suggestive selling techniques. * Assist the store manager in hiring, developing, and training others in store to meet company standards and guidelines. * Other duties as assigned. QUALIFICATIONS * Time Management * Action Oriented- not fearful of acting with minimum planning. * Customer Focus- act with customers in mind and be dedicated to meeting the expectations and requirements of internal and external customers. * Determination- seldom gives up before finishing, especially in the face of resistance or setbacks. * Essential Functions- capable of working in a fast-paced environment that requires being on your feet for an extended period of time. * Handle Hazardous Materials- 5% EDUCATION and/or EXPERIENCE * Customer service experience desired * Ability to perform multiple tasks at one time * Read, understand, and speak English at an eighth-grade level PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, walk, talk, hear, use hands to type data, operate business equipment and dial the telephone.

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable. Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times. Responsible for performing store manager duties in their absence. Partners with the store manager to recruit, train, coach, develop and supervise all crew members. Reviews all corporate communications and reacts accordingly. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent. College experience preferred. Minimum 2 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has ***************** email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Wyatt Johnson Toyota, part of Hudson Automotive Group, is on the lookout for an experienced, talented, and driven Service Manager to join our award-winning, high-volume service team. Hudson Automotive is one of the largest and fastest-growing automotive dealer groups in the Southeast U.S., and we're passionate about delivering an exceptional customer experience. If you're an experienced Service Manager in the automotive industry with a track record of success developing and leading high performing service teams, it's time to shift your career into gear with Wyatt Johnson Toyota! What do we offer? Top Compensation (our top performing Service Managers earn $175K+ a year) Schedule: Days/Hours (Flexible Schedule?) Collaborative work environment and customer centric culture Hudson Academy: Continuous Employee Professional Development Medical, Dental, Vision, and Life Insurance 401k Paid Time Off: All Full-time employees can accrue up to 10 PTO days per year Employee discounts on vehicles, products & services Who are we looking for? Energetic leader with the ability to develop, motivate and retain a top performing team of service advisors. Leader with a proven track record of delivering on goals while maintaining the highest standards of customer service and satisfaction. Ability to collaborate with other departments and build great teams. Qualifications: Track record of success developing service departments and unlocking the potential of all employees within this department. Proven experience in training, directing, and removing barriers to success. Prior automotive service management experience is required. Are you ready to work in a rewarding, high-energy environment, and state-of-the-art facility? Come take the next step of your career with Hudson Automotive Group! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Paid time off Training & development At Lauren Tullos State Farm we're seeking a highly motivated Customer Service Representative to join our team. Key Responsibilities: Establish and maintain customer relationships through regular follow-ups. Provide exceptional customer service, addressing inquiries and concerns regarding insurance availability, policy changes, claims, and billing. Use a customer-focused approach to educate customers about insurance options and develop leads. Benefits: Competitive hourly pay plus commission/bonus structure. Opportunity for career growth and advancement within the agency. Valuable experience in sales, marketing, and customer service. Requirements: Possess excellent interpersonal, communication, and problem-solving skills. Be enthusiastic about the role of insurance in helping people manage risks and achieve their goals. Hold or be able to obtain a Property and Casualty license and a Life and Health license. Thanks,

Job DescriptionBenefits: 401(k) Paid time off Training & development ROLE DESCRIPTION: As an Account Representative for Nathan Turbeville - State Farm in Nolensville, TN, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Promote successful and long-lasting customer relations. QUALIFICATIONS: Must be able to commute to Nolensville, TN Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Experience managing client relationships is preferred Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening Able to obtain Insurance Producers License in Property, Casualty, Life, Health Dedicated to customer service Able to anticipate customer needs Able to effectively relate to a customer Bilingual Spanish Preferred BENEFITS: Paid time off (holidays and personal/sick days) Salary plus commission/bonus Growth potential/opportunities for advancement within my agency Monday - Friday, No Nights, No Weekends Quarterly Team Outings Opportunity for advancement Parental Leave Training and Development CALL OUR OFFICE TODAY AT ************** TO SCHEDULE AN INTERVIEW!

We've pioneered the restoration of relationships in commercial insurance servicing. Our model has positioned us as the leaders in our industry, ensuring our partners' enduring clientele, increased engagement, & increased profits. As an independent agency retaining over 70 contracts and 70 employees, CIA is able to search the insurance marketplace to evaluate and select the best coverage and price for our clients. Since our founding, we have committed ourselves to providing quality service, competitive pricing, access to a wide range of products, and unparalleled advocacy on our client's behalf. We feel the same about providing our employees a quality work environment, dedicating ourselves to maintaining a culture of support, collaboration, leadership, care, and respect for work/life balance. We offer employees fully-paid insurance premiums, short-term and long-term disability insurance, 401k with company match, generous Paid Time Off, professional development opportunities, and employee morale events! REPORTS TO: Producer SUMMARY: Assumes all responsibilities of handling the book of business for their assigned Property & Casualty Insurance Producer. DUTIES AND RESPONSIBILITIES: Handle New and Renewal Property and Casualty Insurance Builds, solidifies and expands relationships with existing clients by providing exceptional ongoing service. Secures existing business and drives the sale of additional services and lines of coverage. Contributes to key business outcomes such as client retention, client satisfaction, client growth. Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. COMPETENCIES: Analytical - Must have the ability to collect and analyze data to effectively communicate to other parties. Collects and researches data; Uses intuition and experience to complement data. Attendance/Punctuality - (Good Attendance and Punctuality is a must) Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Business Acumen - Demonstrates knowledge of markets and competition; Analyzes market and competition and adapts strategy to changing conditions. External Working Relationships - Develops and maintains courteous and effective working relationships with clients, vendors and/or any other representatives of external organizations. Delegation - Must have the ability to delegate work assignments; Gives authority to work independently. Design - Demonstrates attention to detail. Managing People - Takes responsibility for subordinates' activities. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Continually required to sit Continually required to utilize hand and finger dexterity Continually required to talk or hear While performing the duties of this job, the noise level in the work environment is usually quiet The employee must occasionally lift and /or move more than 10 pounds Specific vision abilities required by this job include: Close vision The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications High school diploma required. College and/or College degree preferred. Work-related experience of 5 years as a Client Manager in the P&C insurance industry. Certificates, licenses and registrations required: P&C License Certificates, licenses and registrations desired: CISR, CIC, CRM, ARM, AAI, CPCU etc. Computer skills required: Internet Software and Microsoft Office 365 Suite (including Word, Excel, PowerPoint and Outlook). Other skills required: Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints. Ability to write effective presentations, communicate these to clients, underwriters, claims adjusters and associates. Data input Proper Phone etiquette Attentive to detail Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Call Center Manager American Home Design is looking for an experienced Call Center Manager to lead our team that is responsible for setting and issuing appointments for our in-home water filtration product. This is a hands-on leadership role where you'll manage and coach the agents, handle the daily operations, and keep your team focused on hitting their individual as well as overall appointment setting goals. Location : 880 Conference Drive Goodlettsville, Tennessee What You'll Be Doing Leading and motivating a team of remote call center agents Managing schedules, call flow, and workload so everything runs smoothly Tracking key numbers like talk time, appointment set rates, and demos Interviewing and bringing on new agents Working with our trainer to provide ongoing agent coaching Managing scripts- creating new ones as needed, ensuring the agents are using them effectively Keeping our call center software (Five9, LP, Neustar) updated and running efficiently Sharing performance updates and insights with sales managers and leadership What We're Looking For Previous experience managing a call center preferably where agents are responsible for appointment setting or have sales goals A leader who can motivate, coach, and hold people accountable Strong communication and problem-solving skills Confident using call center technology and digging into performance reports Highly organized and able to juggle multiple priorities Potential Earnings & Benefits Base Salary + Lucrative Bonus Opportunity Benefits: Health Insurance, Life, Dental, Vision, and Disability Insurance 401(K) Paid Time Off Paid Holidays Why You'll Love It Here For more than 45 years, American Home Design has been a trusted, locally owned home improvement company serving Tennessee and Southern Kentucky. Recognized by The Tennessean as a Top Workplace Winner year after year, we're proud to offer a family-like culture where contributions are valued and rewarded. Join us and play a key role in growing our team and our future. If you're a hands-on leader who enjoys building strong teams and delivering great results, we'd love to talk with you.

Join Our Team at Vitality Living as a Dining Experience Manager at our Traditions at Mill Creek Community! At Vitality Living, we are more than just a place of work; we are a vibrant community dedicated to creating meaningful experiences for our residents, families, and team members. At Vitality, everyone is not only encouraged to be themselves but celebrated for it! Join us today and bring your individuality along! Dining Experience Manager Responsibilities: * Greet residents, visitors, and team members courteously * Interview, hire, train, and manager performance for dining staff * Manage all aspects of table service ensuring resident preferences are accommodated and excellent service is provided to customers and guests * Ensure all dining rooms, including the private dining room, are fully set at all times * Perform other duties as assigned by Culinary Services Director Join us today if you meet the following requirements: * High school diploma or GED, Culinary Certificate or Degree preferred * 3-4 years of culinary and dining management experience * Current ServSafe certification * Current driver's license * Ability to manage and counsel team dynamic, inventory, safety, cleanliness, budget and expenses * Exceptional listening and communication skills to effectively convey information verbally and in writing Some of our benefits include: * Medical, Dental, and Vision Insurance * Generous PTO Plan * Monthly and quarterly perfect attendance bonuses * 401k Job Details: * Full-Time Vitality Living is an equal opportunity employer where you can Be You, Be Vibrant, and Belong.

The Manager, Document Management Services electronically creates, revises, manages, stores, and archives documents for clinical services, product lines, and other organizational departments for the support of resident/patient care and operational functions. Coordinates and collaborates with clinical service leaders to ensure initiatives, goals and strategic functions are implemented organization-wide. Essential Functions Prioritizes various work requests that support all Brookdale product lines and other Brookdale department's requests received by the document management team. Leads the creation, implementation, revision, storage, archival, communication and attestation process of clinical services policies, procedures and other documents that support clinical services product lines, and other departments (i.e. Dining, Asset Management, Human Resources, Legal, Operations, etc.) as requested. Supervises Document Management Specialist(s) to include hires, performance management and terminations. Meets regularly with team member(s) to mentor, supports and provide feedback on performance and professional development. Works closely with the legal and risk teams to assess company policies and revise as necessary to ensure compliance and minimize company risks. Identifies information across databases and other online repositories to gather and analyze data Ensures conformance with applicable state specific and federal laws, regulations, and accreditation standards. Responds to legal document discovery requests in a timely manner. Assists with the training and orientation of new document management department associates. Coordinates the planning and agenda for weekly Clinical leadership team meetings and other Clinical Support Center meetings as requested. Completes stretch assignments and special projects including authoring a monthly Clinical Focus communications for the Senior Vice President (SVP) and other assignments as requested to support the Brookdale Clinical Services corporate goals. Manages the quarterly policy and procedure updates for all product types within clinical services, and verifies communication of these documents in a timely manner to the clinical and operational teams. Partners with multiple state clinical service leaders or subject matter experts to develop state specific documents to assure compliance with federal, state, or other regulatory requirements. Responsible for the organization of clinical service documents by formatting, storing, and archiving for ease of end user electronic access. This represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor. Education and Experience High school diploma or GED certificate required. Three years of related technical experience in office, Information technology, or technical certification in document management required. Additional years of relevant experience can be substituted for the education requirement on a year for year basis Certifications, Licenses, and other Special Requirements None. Physical Demands and Working Conditions Standing Walking Sitting Use hands and fingers to handle or feel Reach with hands and arms Stoop, kneel, crouch, or crawl Talk or hear Vision Requires interaction with co-workers, residents or vendors If there are essential functions and responsibilities either required by state or community need, please use the Job Description Addendum form.

Job DescriptionSalary: $43.56/hour The ideal candidate must have an expert command of Microsoft Office (tables, queries, and forms) and the ability to interpret large volumes of patient-related data. Must have strong knowledge of Medicare third-party billing, reimbursement, and regulatory compliance. Position Summary: Works with the Financial Services team to support the reimbursement staff in the areas of Medicare DSH claimed on the Filed Cost Reports. They will also prepare the S-10 Charity/Uninsured and Bad Debt Analysis for the cost report filings. Major Responsibilities: Medicare DSH Reimbursement Accumulate Medicaid eligible days for the Disproportionate Share Reimbursement Calculation on the Filed Cost Report Assist in supporting all DSH Audits Completing Appeal Package for DSH related appeals Performing Medicaid eligibility rematches as needed on a hospital by hospital basis. Compile all documentation to support the DSH related protest calculations on the filed cost report. Worksheet S-10 Complete S-10 Charity/Uninsured Analysis for the filed cost report based upon the current regulations, by performing the steps in the Access model as required Complete the Bad Debt GL Reconciliation between S-10 and the hospitals general ledger Assist with supporting all S-10 audits Compile the 1115 waiver protest days for the states in which this protest applies Cost Report Simplification Assist the Financial Services team with supporting the Dodeca tools used by the reimbursement staff Compile the CR statistics Dodeca tool for each hospital Performs other duties as assigned Practices and adheres to the Code of Conduct philosophy and Mission and Value Statement. Licenses, Certifications, & Training: Bachelor's Degree in finance, accounting, or related field 5+ Years of Experience in Healthcare reimbursement, demonstrating a working understanding of Medicare regulations and reimbursement principles. Highly proficient in Microsoft Office (strong analytical skills using Excel and Access - using tables, queries, and forms) with the ability to efficiently process and interpret significant amount of patient related data. Knowledge, Skills, Abilities, Behaviors: Service & Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients. Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect. Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, and community and HCA. Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA. Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement. Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results. Achieve Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors. Drive Execution and Financial Results: Ability to commit to the success and financial wellbeing of HCA by challenging others to excel and hold themselves and others accountable for achieving results.

Arrow Exterminators is looking to hire a full-time Service Manager to oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities, training, and compliance. Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values Our Service Managers enjoy a company vehicle and other benefits including: generous time off, 11 paid holidays, 401(k) with company match, Roth IRA, medical, dental and vision insurance, high deductible HSA, telemedicine, disability, cancer, and accident insurance. health & wellness suite company-paid + additional, optional, life insurance. ABOUT OUR FAMILY OF BRANDS We have been a family owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life. As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture. A DAY IN THE LIFE AS A SERVICE MANAGER As a Service Manager, you will have many responsibilities to ensure that you and your team are successful in daily activities. Multi-tasking and organizational skills will be key. These activities include ensuring that your technicians are organized in their appointment scheduling and service tickets. They will check in with you daily where you will verify that they have their vehicles, uniforms, product, equipment, and paperwork in order. Your skills in conflict resolution and effective communication will ensure your team and customers have an awesome experience with every interaction. As a seasoned technician, you will offer coaching, training, and support. You are not afraid to get dirty and can spend considerable time in the field assisting your team and providing coverage. Ultimately, you will be assisting the Branch Manager achieve monthly performance goals. Minimum Qualifications: Industry experience (preferred) Demonstrated leadership abilities Effective verbal and written communication Conflict resolution Effectively operate internal applications and software (Paycom, PestPac, Applicant Pro, Outlook, Word, Excel, Power Point, other web-based portals) Proven track record in achieving sales results Proven ability to multitask Strong organizational skills Basic math skills Ability to pass any state regulatory agency required licensing/certification exams Able to work a 40-hour (minimum) work week, Accessible after hours (including weekends/holidays) Possess current Driver's License Meets company driving standards High school degree or equivalency, college preferred ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! #ArrowExterminators We are an Equal Opportunity Workplace (The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications). Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military. Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.

Tire Discounters, the nation's largest family-owned and operated tire business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care to our nearly 2,300 team members, we offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing and challenge the status quo. Position Overview As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. Key Responsibilities * Lead and coach technicians, manage performance, and assist with hiring. * Oversee service bay workflow and communicate wait times to sales staff. * Ensure clear communication between the shop and customers. * Promote safety and meet quality and service standards. * Drive customer satisfaction and teamwork. Requirements * Experience in automotive service/repair (certifications preferred). * Management experience with strong leadership skills. * Excellent communication and multitasking abilities. * Strong work ethic and goal-oriented mindset. * Valid driver's license and availability to work Saturdays. * Ability to stand for long periods, bend, and lift up to 75 lbs. * Authorized to work in the USA (18+). * Comfortable with occasional mechanical hazards and outdoor conditions. Career Path Service Manager → General Manager → Regional Manager Compensation Pay: $55,000 - $85,000+ annually Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus. Why Tire Discounters? * Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store. * Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well! * Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from. * Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!

Job DescriptionSalary: Service Manager Opportunity at CarCare: Lead Excellence in Automotive Service Service Manager Job Type: Full-Time Compensation: $90,000$210,000/year (includes base salary + performance bonuses, plus relocation assistance and sign-on bonuses for top leaders) Are you an experienced automotive service professional with strong leadership skills, ready to take charge of a high-performing team? Join CarCare Import & Domestic Serviceone of the nation's premier family-owned repair facilitieswhere we empower managers to drive operational success, foster team growth, and deliver unparalleled customer experiences. Why Choose CarCare? People-First Leadership: We prioritize our team over profits alone. Supportive of dedicated leaders who invest in their people, we're changing the industry by valuing and rewarding service pros at every level. Advanced Operations: Oversee a state-of-the-art facility with heated/cooled bays, ADAS systems, advanced diagnostics, and moreequipped to handle import and domestic vehicles efficiently. Competitive Rewards: Attractive pay structure with bonuses, plus benefits like health, dental, and vision insurance; paid time off; employee discounts; weekly lunches; flexible options; and relocation support. Growth-Oriented Environment: Lead with ongoing training, professional development, and opportunities for advancementwe back our promises with action and keep the team progressing. Positive Culture: Build and maintain a shop focused on quality, excellence, and collaboration, where positivity thrives and everyone works toward shared success. Key Responsibilities Oversee daily operations of the service department, ensuring efficient workflow, high customer satisfaction, and timely repairs. Manage and mentor service advisors and technicians, providing guidance, performance feedback, and development opportunities. Handle customer escalations, resolve issues promptly, and maintain strong relationships to drive repeat business. Monitor key metrics like repair orders, labor efficiency, and profitability; implement strategies to optimize performance. Collaborate with ownership on budgeting, inventory management, and process improvements. Stay current on industry trends, technologies, and best practices to lead the team effectively. Qualifications We Value 5+ years of experience in automotive service, with at least 2 years in a supervisory or management role. Deep knowledge of automotive diagnostics, repairs, and service operations for import and domestic vehicles. Proven leadership skills with a track record of team building and achieving departmental goals. Excellent communication, problem-solving, and customer service abilities. Familiarity with service software, warranties, and insurance processes. ASE certifications or equivalent are a plus. Physical Demands Ability to stand for extended periods, lift up to 50 lbs, and navigate a busy shop environment. At CarCare, we put people and leadership at the core. As a stable, forward-thinking shop, we're committed to your success in guiding our team to new heights. If you're a motivated leader ready to make an impact with a supportive, high-achieving family, apply nowthis role won't stay open long! Benefits Health, Dental, and Vision Insurance Paid Training & Development Employee Discounts Flexible Schedule Options Paid Time Off Holiday Pay Weekly Lunch Relocation Assistance

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting.Education and Experience Bachelor's degree (B.A./B.S.) from four-year college or university; and three to five years related experience and/or training; or equivalent combination of education and experience. Certifications, Licenses, and Other Special Requirements Must be able to travel by air on company business, as required by the responsibilities and expectations of the job. Must have a valid driver license and access to a private vehicle for business travel. Management/Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands and Working Conditions Standing Walking Sitting Use hands and fingers to handle or feel Reach with hands and arms Climb or balance Talk or hear Ability to lift: up to 50 pounds Vision Requires interaction with co-workers, residents or vendors Occasional weekend, evening or night work if needed to ensure shift coverage Possible exposure to communicable diseases and infections Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Requires Travel: Frequently Brookdale is an equal opportunity employer and a drug-free workplace.Oversees the implementation, training and monitoring of all programs, systems, and processes needed to provide consistent dementia care in the region. Monitors and develops strategies to improve systems and programs in Alzheimer's and Dementia Care communities. Ensures the implementation of comprehensive dementia training for Brookdale's dementia care and programs. Collaborates with regional leaders to ensure effective implementation of dementia care standards and ongoing quality of dementia care program. Works as a team member to enhance or improve existing materials or develop new materials for use in dementia care programs. Provides input and assistance to resolve family and resident service issues related to Alzheimer's and dementia care. Serves as a consultant/presenter to Sales/Marketing for public relations, seminars, speaker's bureau, etc. as well as collaborator for developing targeted sales strategies for dementia care product lines as needed. Serves as a resource to limit potential discharges and disruptive behaviors by evaluating and providing possible interventions. Audits patterns of behavioral incidents with staff and residents to determine trends and areas for improvement. Participates on the review team for the selection of Executive Directors and Program Coordinators for Alzheimer's and dementia care communities. Communicates any changes to state regulations to the Vice President of Dementia Care. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his her supervisor.

Why Newton Motor Group? Newton Motor Group is a family owned auto group that has been serving the fine people of Tennessee since 2008. We now have six dealerships comprised of four major auto manufacturers including Nissan, Ford, Chevy, and GMC. At Newton Motor Group, we are customer and employee oriented. We know that happy employees make for happy customers. Come to Newton Motor Group, and let us put a smile on your face. In our time here, we have done a lot to support this community including giving away a car every year to a local high school student. Come to a Newton Motor Group dealership near you today! What We Offer: Medical, Dental, Vision, Life and Disability 401k Ongoing training and education through the manufacturer and management team Family-oriented and genuinely friendly work environment Clear career progression with an opportunity to be promoted from within Employee vehicle purchase and service discounts SUMMARY Runs an efficient and profitable service department through productive staffing, customer retention, cost control, achievement of objectives, and maintenance of all service records. Ensures that the daily inventory of technicians' time is consistently sold to service customers. Responsibilities Ensure that customers receive prompt, courteous, and effective service Serve as a liaison between technicians and customers Take ownership of the customer experience by carrying out additional assignments, leaving the customer with a positive dealership experience Manage and hire technicians and service advisors Distribute work between technicians Prioritize required services Provide concierge support for all owner inquiries, whether by phone or in person, to ensure the customer is never mishandled Build lasting relationships with customers Qualifications Technical automotive knowledge Demonstrated ability to manage others Organized, friendly and courteous Dealership experience preferred We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.