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Customer service manager jobs in Clarksville, TN

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  • Customer Service - Self Storage Manager

    Public Storage 4.5company rating

    Customer service manager job in Brentwood, TN

    Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm) Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include: Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending Company paid life, accidental death insurance, and exclusive vendor discounts Mileage reimbursement is provided when traveling between properties or other work-related tasks On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility) Our Property Managers have the opportunity to earn performance-based bonuses! Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including selling packing and moving supplies Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent Auditing cash drawers and making bank deposits are part of the daily business We help keep our customers current with payments and make reminder and collection calls when required Physical Requirements: Ability to transport lift/move items weighing up to 35 pounds Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris. Qualifications Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available) Additional Information More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry's #1 team!
    $14.5 hourly 60d+ ago
  • Customer Success Manager

    Silverassist Jobs

    Customer service manager job in Hendersonville, TN

    Who We're Looking For: We want ambitious self-starters who thrive on building meaningful relationships, exceeding goals, and making an impact. You're not just looking for a job-you're looking for a mission. In this role, you'll become a key player in driving success for our senior living community partners and the families they serve. With your passion, creativity, and hustle, you'll deliver exceptional service, foster strong partnerships, and champion innovative solutions to make every interaction a win-win. Your Day-to-Day: As a Customer Success Manager, you'll: Build Trust: Develop authentic relationships with senior living communities, understanding their needs and delivering tailored solutions. Drive Results: Educate partners about our services, increase referrals, and celebrate their success with measurable impact. Collaborate Across Teams: Work closely with internal departments to ensure seamless service delivery and an outstanding client experience. What You Bring to the Table: We're looking for candidates who combine drive with heart and bring the following: A bachelor's degree in Business, Marketing, Finance, or a related field (not required). Proven success in customer success, account management, or business development (you know how to deliver results). Familiarity with the senior living industry-or a strong passion for making a difference for seniors. Exceptional communication skills that inspire confidence and build trust. Natural relationship-building skills and the ability to create lasting partnerships. Self-motivation to achieve ambitious goals while juggling multiple priorities like a pro. Tech-savviness with tools like Microsoft Office Suite, CRM platforms (Salesforce expertise is a big plus). Willingness to travel occasionally for client meetings and industry events (great opportunities for growth!). Why Join Us? At Elderlife, we're not just offering a job-we're offering a mission-driven career where your work truly matters. Here's what you'll enjoy: Competitive Compensation: Base salary with performance-based incentives to reward your hard work. Supportive Team Culture: A collaborative, encouraging environment where your ideas and contributions are valued. Flexibility: Work in a friendly, adaptable environment that supports your professional and personal growth. Impact: Be part of a company that's making a meaningful difference in the lives of seniors and their families. Apply today and let's start shaping the future together. P.S. Know someone perfect for this role? Share the opportunity and help us find our next superstar!
    $61k-98k yearly est. 60d+ ago
  • Customer Service Manager - In Office

    Reed McLain Agency

    Customer service manager job in Fort Campbell North, KY

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $22k-29k yearly est. 2d ago
  • 70230-Customer Experience Coor

    The TJX Companies, Inc. 4.5company rating

    Customer service manager job in Hopkinsville, KY

    TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. * Creates a positive internal and external customer experience * Promotes a culture of honesty and integrity; maintains confidentiality * Takes an active role in training and mentoring Associates on front end principles * Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs * Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates * Addresses customer concerns and issues promptly, ensuring a positive customer experience * Ensures Associates execute tasks and activities according to store plan; prioritizes as needed * Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates * Provides and accepts recognition and constructive feedback * Partners with Management on Associate training needs to increase effectiveness * Ensures adherence to all labor laws, policies, and procedures * Promotes credit and loyalty programs * Supports and participates in store shrink reduction goals and programs * Promotes safety awareness and maintains a safe environment * Other duties as assigned Who We're Looking For: You. * Available to work flexible schedule, including nights and weekends * Strong understanding of merchandising techniques * Capable of multi-tasking * Strong communication and organizational skills with attention to detail * Able to respond appropriately to changes in direction or unexpected situations * Team player, working effectively with peers and supervisors * Able to train others * 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 4863 Fort Campbell Blvd Location: USA TJ Maxx Store 1496 Hopkinsville KY This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $13-13.5 hourly 60d+ ago
  • Retail Customer Service Supervisor

    Petsmart 4.3company rating

    Customer service manager job in Clarksville, TN

    PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. This posting reflects an existing vacancy, and we are actively seeking candidates for this role. Benefits that benefit you * Paid Weekly * Health & Wellness Benefits * 401k Plan with company match * Paid Time off for full-time associates * Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. This role is expected to drive the pet parent experience strategies through loyalty and promotions, and pet parent interaction throughout the store while achieving targeted results. This role has shared responsibility for the oversight of the safety of people and pets and store cleanliness, merchandising and associate engagement. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: * Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions. * Validates completion of assigned operational messages and engagement video compliance. * Supports the various Services businesses as needed when the Experience Leader is not available * Delegate and validate completion of daily tasks. * Leads and directs associates when acting as the Leader on Duty * Address and administer associate complaints and grievances. * Recognizes and celebrates associates driving overall associate engagement. Brand Integrity and Overall Store Experience: * Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns. * Promotes and coordinates store events and marketing for Adoptions, Vet partnerships and Shot Clinics. * Responsible for live pet sales and pet adoptions. * Supports with monthly live cycle counts, addresses discrepancies. * Recommends, informs, and sells merchandise and services and promotes pet parent facing initiatives. * Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience * Backup to operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies. * Maintains store standards and leads a culture of empowerment by ensuring compliance to our policies and procedures (P&Ps) and code of ethics. * Ensures a safe environment for our associates, pets, and pet parents. * Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed. * Maintains sales floor, pet training, adoption center, breakroom and restroom cleanliness standards. * Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise. * Assists and works in other departments as required. Other duties may be assigned. * Follows all company policies and procedures. Qualifications * 2+ years of retail experience in a customer-focused environment. * Leadership experience preferred. * Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed. * Proficiency in computer applications. * Strong written and verbal communication skills. * Ability to react under pressure and maintain composure. * Strong organizational skills and attention to detail. Supervisory responsibility * No direct reports, however, are expected to guide and support the development of other associates. * Provides feedback on associate performance to direct supervisor. * Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. * While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. Do what you love Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent's face after a fresh groom-you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We're delighted you're interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at ********************************* Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.
    $26k-35k yearly est. Auto-Apply 8d ago
  • Customer Service Manager - State Farm Agent Team Member

    Lauren Tullos-State Farm Agent

    Customer service manager job in Hendersonville, TN

    Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Paid time off Training & development At Lauren Tullos State Farm we're seeking a highly motivated Customer Service Representative to join our team. Key Responsibilities: Establish and maintain customer relationships through regular follow-ups. Provide exceptional customer service, addressing inquiries and concerns regarding insurance availability, policy changes, claims, and billing. Use a customer-focused approach to educate customers about insurance options and develop leads. Benefits: Competitive hourly pay plus commission/bonus structure. Opportunity for career growth and advancement within the agency. Valuable experience in sales, marketing, and customer service. Requirements: Possess excellent interpersonal, communication, and problem-solving skills. Be enthusiastic about the role of insurance in helping people manage risks and achieve their goals. Hold or be able to obtain a Property and Casualty license and a Life and Health license. Thanks,
    $22k-39k yearly est. 22d ago
  • Customer Service Manager - State Farm Agent Team Member

    Nathan Turbeville-State Farm Agent

    Customer service manager job in Brentwood, TN

    Job DescriptionBenefits: 401(k) Paid time off Training & development ROLE DESCRIPTION: As an Account Representative for Nathan Turbeville - State Farm in Nolensville, TN, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Promote successful and long-lasting customer relations. QUALIFICATIONS: Must be able to commute to Nolensville, TN Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Experience managing client relationships is preferred Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening Able to obtain Insurance Producers License in Property, Casualty, Life, Health Dedicated to customer service Able to anticipate customer needs Able to effectively relate to a customer Bilingual Spanish Preferred BENEFITS: Paid time off (holidays and personal/sick days) Salary plus commission/bonus Growth potential/opportunities for advancement within my agency Monday - Friday, No Nights, No Weekends Quarterly Team Outings Opportunity for advancement Parental Leave Training and Development CALL OUR OFFICE TODAY AT ************** TO SCHEDULE AN INTERVIEW!
    $22k-39k yearly est. 9d ago
  • Client Manager

    Commercial Insurance Associates 4.1company rating

    Customer service manager job in Brentwood, TN

    Summary of Position With a focus on the customer service side of the insurance sales cycle, Client Managers manage and nurture customer relationships, and lead all client communications - they are responsible for every aspect of their accounts. Their responsibilities include responding to customer inquiries, explaining coverage and premiums, informing clients on any policy or billing changes, and facilitating the claims process between clients and the adjuster. Client Managers also play an integral role in training new service staff on the insurance fundamentals and nuisances of the accounts they service. Essential Job Functions and Responsibilities Ability to meet deadlines, exhibit great attention to detail, and communicate in a positive manner is essential. Communicating professionally and clearly is required. A thorough understanding of software, systems, business procedures, and problem-solving is necessary for success. Responsible for renewals and new business, including specialty applications, quoting, and gathering pertinent information from the client and/or carrier. Prepare proposals for renewal and new business presentations. Work with the Producer to bind coverage with carriers, process billing, address escalated client concerns, etc. Verify that endorsements and certificates of insurance are properly issued using CSR24 software. Assist with training new Client Service staff. Abate claims by filing them with the carrier and keep the insured updated as to the status and review subsequent loss runs with them and explain how claims affect renewal. Review audit endorsements and worksheets for accuracy and file disputes when necessary. Analyze insureds policies to determine if there are any coverage gaps and proactively provide a resolution. Secure existing business and drives the sale of additional services and lines of coverage. Make relationships with underwriters and market new business. Maintain documentation in Epic, following outlined procedures and standard operating procedures. Other duties as assigned by management. Knowledge, Skills, and Abilities Time management and ability to meet deadlines. EPIC, CSR24, and Indio workflow standards and maintenance of documentation. Strong organizational skills and ability to multitask while paying close attention to detail. Problem-solving and decision making. Knowledge of insurance market trends, submission processes and policy coverage levels. Excellent verbal and written communication skills and ability to de-escalate tense client interactions while providing a timely solution to their concerns. Minimum Qualifications 3.5+ of client management experience working on large commercial accounts. P&C licensed. Education and Licensing Current Property and Casualty License required. CISR, CIC, CRM, ARM, AAI, and CPCU designations preferred.
    $50k-81k yearly est. 60d+ ago
  • Call Center Manager

    American Home Design 4.2company rating

    Customer service manager job in Goodlettsville, TN

    Job Description Call Center Manager American Home Design is looking for an experienced Call Center Manager to lead our team that is responsible for setting and issuing appointments for our in-home water filtration product. This is a hands-on leadership role where you'll manage and coach the agents, handle the daily operations, and keep your team focused on hitting their individual as well as overall appointment setting goals. Location : 880 Conference Drive Goodlettsville, Tennessee What You'll Be Doing Leading and motivating a team of remote call center agents Managing schedules, call flow, and workload so everything runs smoothly Tracking key numbers like talk time, appointment set rates, and demos Interviewing and bringing on new agents Working with our trainer to provide ongoing agent coaching Managing scripts- creating new ones as needed, ensuring the agents are using them effectively Keeping our call center software (Five9, LP, Neustar) updated and running efficiently Sharing performance updates and insights with sales managers and leadership What We're Looking For Previous experience managing a call center preferably where agents are responsible for appointment setting or have sales goals A leader who can motivate, coach, and hold people accountable Strong communication and problem-solving skills Confident using call center technology and digging into performance reports Highly organized and able to juggle multiple priorities Potential Earnings & Benefits Base Salary + Lucrative Bonus Opportunity Benefits: Health Insurance, Life, Dental, Vision, and Disability Insurance 401(K) Paid Time Off Paid Holidays Why You'll Love It Here For more than 45 years, American Home Design has been a trusted, locally owned home improvement company serving Tennessee and Southern Kentucky. Recognized by The Tennessean as a Top Workplace Winner year after year, we're proud to offer a family-like culture where contributions are valued and rewarded. Join us and play a key role in growing our team and our future. If you're a hands-on leader who enjoys building strong teams and delivering great results, we'd love to talk with you.
    $36k-50k yearly est. 21d ago
  • Shop Service Supervisor - White House, TN

    Terex Corporation 4.2company rating

    Customer service manager job in White House, TN

    Join our Team: Shop Service Supervisor, Onsite White House, TN Join our team at Terex and embark on an exciting opportunity as we seek a skilled and dedicated Shop Service Supervisor to contribute to the team in White House. At Terex we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team. The Service Supervisor will manage and plan daily job scheduling, providing excellent service to area customer base. The successful candidate will manage and motivate team of Service Technicians including operations, planning, budget setting, and cost control and profit maximization. Candidate preferably has a proven track record in managing and developing people, a demonstrated ability to establish and accomplish goals and priorities, and the ability to recognize, develop, and utilize resources and achieve outcomes that consistently exceed customers' expectation. What you'll do Manage, motivate and lead daily work activities of Shop Service Technicians and provide supervision and managerial support Ensure professionalism and a high customer service standard Expedite service orders and calls, if necessary Sell repairs and follow up work Track and follow up on leads brought in by field operatives (technicians and inspectors) Develop quotes in a timely manner Schedule preventive maintenance and repair activities on equipment Resolve customer issues and complaints Complete, process and route appropriate paperwork Provide a high level of communication with both Customer and Office Perform service work to assist with overflow and emergencies, as needed. Source difficult to find parts Coordinate the procurement of supplies, materials, equipment, and subcontract labor for jobs Monitor and coordinate the maintenance of company equipment and assets to ensure they are in proper condition and good working order Inspect overhead crane and hoist and conduct spot inspections and audits of the Service Technicians' equipment and vehicles and record the results. Enter data into SAP database as necessary and utilize MS Office applications Responsible for all miscellaneous activities within the branch such as shipping/receiving, shop cleanliness, equipment/building maintenance, answering phones Work Environment Considerations: Work various environments and working conditions depending on assignment Working at heights & some heavy lifting Walking, sitting, standing, bending, driving, reading, seeing, hearing, speaking, concentrating, communicating May travel to and from customer sites periodically using company vehicle and may periodically require overnight travel What you'll bring High school diploma or GED 1+ year of lead/supervisor experience 2+ years of mechanical experience with heavy equipment Great Additions to bring 2+ years of experience managing technicians Ability to pass MVR 2 year technical degree Automotive, heavy equipment, shop environment experience Thorough knowledge of electrical theory for power and controls. Familiarity with utility equipment Operations Experience Previous experience running a Service Department Understanding of OSHA/ANSI standard Strong organizational and prioritizing skills Thorough understanding of the financials for a service company Intermediate proficiency with Microsoft Office Products, including basic to intermediate Excel skills Customer focused, with good interpersonal and communication skills, both verbal and written Collaborative leadership skills SAP experience Why Join Us We are a global company, and our culture is defined by our Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Check out this video! The Terex purpose Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm. Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued. We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way. We are committed to helping team members reach their full potential. Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations. For more information on why Terex is a great place to work click on the link! Careers | Terex Corporate The compensation range for this position is $80-95k annual salary. Pay is based on several factors including but not limited to education, work experience, certifications, etc. This above description is non-exhaustive and there may be additional duties in accordance with the role. If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply. If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply. About Terex: Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide. Additional Information: We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) at ********************************** . The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.
    $80k-95k yearly Auto-Apply 31d ago
  • Service Manager

    Arrow Exterminators, Inc. 4.1company rating

    Customer service manager job in Goodlettsville, TN

    Arrow Exterminators is looking to hire a full-time Service Manager to oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities, training, and compliance. Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values Our Service Managers enjoy a company vehicle and other benefits including: * generous time off, * 11 paid holidays, * 401(k) with company match, Roth IRA, * medical, dental and vision insurance, * high deductible HSA, * telemedicine, * disability, cancer, and accident insurance. * health & wellness suite * company-paid + additional, optional, life insurance. ABOUT OUR FAMILY OF BRANDS We have been a family owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life. As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture. A DAY IN THE LIFE AS A SERVICE MANAGER As a Service Manager, you will have many responsibilities to ensure that you and your team are successful in daily activities. Multi-tasking and organizational skills will be key. These activities include ensuring that your technicians are organized in their appointment scheduling and service tickets. They will check in with you daily where you will verify that they have their vehicles, uniforms, product, equipment, and paperwork in order. Your skills in conflict resolution and effective communication will ensure your team and customers have an awesome experience with every interaction. As a seasoned technician, you will offer coaching, training, and support. You are not afraid to get dirty and can spend considerable time in the field assisting your team and providing coverage. Ultimately, you will be assisting the Branch Manager achieve monthly performance goals. Minimum Qualifications: * Industry experience (preferred) * Demonstrated leadership abilities * Effective verbal and written communication * Conflict resolution * Effectively operate internal applications and software (Paycom, PestPac, Applicant Pro, Outlook, Word, Excel, Power Point, other web-based portals) * Proven track record in achieving sales results * Proven ability to multitask * Strong organizational skills * Basic math skills * Ability to pass any state regulatory agency required licensing/certification exams * Able to work a 40-hour (minimum) work week, * Accessible after hours (including weekends/holidays) * Possess current Driver's License * Meets company driving standards * High school degree or equivalency, college preferred ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! #ArrowExterminators We are an Equal Opportunity Workplace (The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications). Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military. Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.
    $39k-51k yearly est. 5d ago
  • Transaction Advisory Services - Manager

    Lattimore Black Morgan & Cain, PC and Affiliates

    Customer service manager job in Brentwood, TN

    At LBMC, we are built on individuals with entrepreneurial spirits. Our offices are in growth mode and from 2020-2021 we grew more than 25%, ranked in the top 5 for pacesetters in the US, named #3 public accounting firm in the Southeast, and jumped 8 places in Accounting Today's Top 100 firms list - landing at #34 nationally. LBMC values hiring individuals with a growth mindset and are looking to add to our industry-leading practice, so if you have an innate curiosity for solving problems and creating solutions-LBMC is the place for you! LBMC offers industry-leading benefits for employees including flexible work schedules, mentorship programs, dynamic technology solutions, financial incentives for training/certifications, and vibrant company events. Unique to the public accounting space, LBMC offers professional growth opportunities through curated organizations such as the Women's Initiative Network, Lending Hands community initiative, Rising Stars Training, and robust Talent Development offerings. OPPORTUNITY This Transaction Advisory Services Manager role is a great opportunity for anyone passionate about financial due-diligence services and is looking to step into a highly visible role with sophisticated clients. You would be joining a progressive firm, headquartered in Nashville, and receive mentorship and support from seasoned industry professionals in the market. The LBMC TAS Manager will work on a diverse set of accounting and due-diligence projects encompassing client operations in major healthcare hubs such as Dallas, TX and Nashville, TN. High-performing individuals have a clearly defined path for advancement to Senior Manager and/or Shareholder roles within LBMC. This role will give candidates the opportunity to work either remote or on-site with a TAS team that has 80+ years of combined Big 4 experience and $65B+ in completed work. SCOPE OF WORK * Manage and participate in due diligence engagements related to acquisitions by private equity investor groups and strategic corporate buyers. * Develop/maintain productive working relationships with client personnel and manage expectations of service (reports, schedules, etc.) * Analyze financial/operational results of targets through reviewing accounting records (earnings, net assets, cash flows) * Conducting interviews with executive management at client sites * Prepare/evaluate pro forma financial information. * Identify issues for purchase price reductions, deal structuring or deal termination. * Identify post-acquisition action steps to achieve anticipated earnings/cash flow improvements. * Evaluate effects of seasonality and cyclicality on cash flow requirements. * Perform industry and company research. Correlate due diligence findings with client valuations. * Write credible, succinct and insightful business reports to deliver effective client presentations. * Offer mentorship and learning opportunities to Staff and Senior team members, reviewing their work and providing effective performance feedback/training to ensure responsibilities are consistent with skills and developmental goals. * Works diligently building relationships with key stakeholders at client organizations to continue to foster a long-term partnership between the LBMC TAS Department and external clients. High-performing individuals will be alert to client needs for the possible expansion of services to other LBMC service lines * Adheres to LBMC's defined processes and procedures including the firm's policy on privacy and client confidentiality. Knows and follows the rules, regulations, and the Code of Professional Conduct of the AICPA, the Tennessee Society of CPAs, the Tennessee Board of Public Accountancy, and other regulating bodies as appropriate. IDEAL CANDIDATE PROFILE * Bachelor's Degree and CPA Certification * 4+ years of experience as a Senior Accountant or Manager in Audit, TAS, or Deals departments at a public accounting firm * Advanced proficiency with spreadsheets and reporting tools (Microsoft tools) * Willingness to travel (10-15%) as requested by LBMC clients Diversity and Inclusion at LBMC Commitment to our team members, clients, and the communities in which we work. At LBMC, our mission of delivering the best to our clients and each other every day is rooted in our unique differences. Our engagement, growth and success are at their best when team members have equal opportunity and are included. Diversity brings value to LBMC by connecting us with our community and driving innovation. * LBMC provides equal opportunities to all employees and applicants for employment. We recruit, employ, train, compensate and promote without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.*
    $49k-83k yearly est. 9d ago
  • Recreation Center Assistant Manager

    City of Clarksville, Tn 4.1company rating

    Customer service manager job in Clarksville, TN

    GENERAL STATEMENT OF JOB This is the first of five levels in the Parks and Recreation series.Incumbents assist the Parks and Recreation Center Manager in planning, coordinating, implementing, and monitoring recreational and/or sports activities. Responsibilities may include determining recreational or sports offerings; supervising seasonal and part-time staff; scheduling the use of facilities; inspecting facilities; establishing and monitoring facility maintenance schedules; assisting Parks and Recreation Supervisor in monitoring a budget; maintaining records; and preparing operational reports. * PLEASE NOTE: KNOWLEDGE OF DEVELOPING RECREATION PROGRAMS IS PREFERRED. THIS POSITION WILL REMAIN OPEN THROUGH DECEMBER 11, 2025, UNTIL FILLED.* SPECIFIC DUTIES AND RESPONSIBILITIES Essential Functions: * Assists the Parks and Recreation Center Manager in supervising seasonal and part-time staff to include prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; and maintaining a healthy and safe working environment. * Assists the Parks and Recreation Center Manager in planning and organizing the day-to-day programs and activities, developing short and long-range plans, prioritizing projects, and assigning tasks, monitoring the work of subordinates, responding to citizen requests and complaints, and reviewing programs. * Monitors and inspects facility which may include scheduling facility reservations, monitoring facility maintenance and reporting any work orders; and ordering supplies and equipment as needed. * Assists the Parks and Recreation Center Manager with budget preparation and monitoring a budget. * Prepares operational records and reports to include payroll, cash reports, work orders, and supply inventory list. * Performs other work as required. MINIMUM EDUCATION AND TRAINING Education and Experience * High school diploma or GED equivalent. License and Certifications * Possession of a valid driver's license. * First Aid, CPR, and AED Certified within nine (9) months of hire. MINIMUM QUALIFICATIONS AND STANDARDS REQUIRED Knowledge Skills and Abilities: Knowledge of: * Supervisory principles. * Developing recreational programs and administering programs within a community center. * General knowledge of a wide range of sport and recreational activities. * Basic budgeting principles. * Customer service principles. * Computers and related software applications. Skill in: * Supervising employees and developing a work schedule. * Overseeing recreation facility and equipment. * Planning, developing, supervising, and managing programs and/or events. * Providing customer service. * Monitoring budgets. * Preparing and maintaining records and reports. * Using a computer and related software applications. * Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the public, etc. sufficient to exchange or convey information and to give and receive work direction. * Physical Requirements: The work is light work which requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently to or constantly to move objects. Additionally, the following physical abilities are required: * Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. * Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. * Grasping: Applying pressure to an object with the fingers and palm. * Handling: Picking, holding, or otherwise working, primarily with the whole hand. * Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination sound. * Kneeling: Bending legs at knee to come to a rest on knee or knees. * Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. It occurs to a considerable degree and requires substantial use of upper extremities and back muscles. * Mental Acuity: Making rational decisions through sound logic and deductive processes. * Pulling: Using upper extremities to exert force to draw, haul or tug objects in a sustained motion. * Pushing: Using upper extremities to press against something steady to thrust forward, downward, or outward. * Reaching: Extending hand(s) and arm(s) in any direction. * Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers. * Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely. * Standing: Particularly for sustained periods of time. * Stooping: Bending body downward and forward by bending spine at the waist. It occurs to a considerable degree and requires full motion of the lower extremities and back muscles. * Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. * Visual ability 1: sufficient to perform an activity like preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading
    $33k-40k yearly est. 4d ago
  • Service Manager

    Tire Discounters 3.1company rating

    Customer service manager job in Hendersonville, TN

    Join the Tire Discounters Family -- Drive Your Career Forward! About Us: Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo. Your Role as a Service Manager: As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring. * Responsible for the smooth operation of the shop, which includes bay management and workflow of the location. * Serves as a liaison providing clear communication between the shop, counter staff and customers. * Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations. * Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service. Requirements * Experience in automotive service/repair (certifications preferred). * Management experience with strong leadership skills. * Excellent communication and multitasking abilities. * Strong work ethic and goal-oriented mindset. * Valid driver's license and availability to work Saturdays. * Ability to stand for long periods, bend, and lift up to 75 lbs. * Authorized to work in the USA (18+). * Comfortable with occasional mechanical hazards and outdoor conditions. Career Path Service Manager → General Manager → Regional Manager Compensation Pay: $55,000 - $85,000+ annually Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus. Why Tire Discounters? * Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store. * Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well! * Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from. * Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!
    $55k-85k yearly 22d ago
  • Assistant Manager at Clarksville's Premier Entertainment Center

    🚀 About The Role

    Customer service manager job in Clarksville, TN

    🌟 Exciting Opportunity: Become an Assistant Manager at The City Forum! 🌟 Step Into Leadership at Clarksville's Premier Entertainment Center! Are you ready to bring your leadership skills to one of the most dynamic entertainment venues in town? The City Forum is looking for a motivated and enthusiastic Assistant Manager to join our leadership team. If you're passionate about guest service, team development, and creating unforgettable experiences, this is your chance to shine! 🚀 About the Role As an Assistant Manager, you'll be at the center of the action-leading a dedicated team, making key decisions, and ensuring smooth daily operations. Your leadership will set the tone for teamwork, fun, and excellence, ensuring every guest leaves with a smile. Key Responsibilities: Lead and oversee daily operations, keeping everything running seamlessly. Motivate, mentor, and develop team members to reach their full potential. Foster collaboration and open communication across the team. Make confident decisions that support business success. Ensure every guest enjoys exceptional service and memorable experiences. Uphold high standards in facility maintenance, safety, and policy compliance. Be available for nights, weekends, and holidays (except Easter, Thanksgiving & Christmas). 🌟 Why Join Us? Leadership Opportunity - Take charge of a team and make a real impact. Team Collaboration - Work with supportive leaders who value teamwork. Professional Growth - Ongoing training and career advancement opportunities. Dynamic Environment - Fast-paced, fun, and rewarding workplace. ✅ What We're Looking For Strong leadership and decision-making skills. Excellent communication and guest service abilities. A proactive, energetic, and positive attitude. Experience in a supervisory or leadership role preferred. Open availability, including nights and weekends. 💪 Physical Requirements Ability to stand, walk, and move for extended periods. Comfortable in a busy, lively environment with varying temperatures and noise levels. Able to lift up to 20 pounds. 💵 Pay & Benefits Pay: $18 - $20/hour, based on experience Health, Dental & Vision Insurance 401(k) Employee Discounts Employee Assistance Program Employee Referral Bonus Program 🎉 About Us The City Forum is part of Project 2231, a family-owned hospitality and entertainment company that also operates Miss Lucille's Marketplace, Miss Lucille's Café, Dock 17, ACME Athletics, Astro Kettle Corn, and Varsity Pins. 👉 Ready to step into leadership and grow your career? Apply today and join The City Forum family! Open availability (Typically Wednesday through Sunday), Saturday and Sunday availability required Required: Night, Weekends, and Holidays (Except Easter, Thanksgiving, and Christmas) 35-40 hours a week
    $18-20 hourly Auto-Apply 60d+ ago
  • Financial Services Manager

    Professional Staffing Services Group 4.0company rating

    Customer service manager job in Brentwood, TN

    Job Description Financial Services Manager - 6 month temp to perm Shift: Full-Time, Monday - Friday, 8:00 AM - 5:00 PM Pay: $43.56/hr The Financial Services Manager is a critical member of the Financial Services team, primarily responsible for the technical preparation, analysis, and support of Medicare Cost Reports, focusing heavily on Disproportionate Share Hospital (DSH) reimbursement and Worksheet S-10 (Charity/Uninsured and Bad Debt Analysis). This role requires an expert command of Microsoft Access and Excel for complex data manipulation and interpretation of large volumes of patient-related data to ensure regulatory compliance and maximize appropriate reimbursement. Essential Responsibilities: I. Medicare Disproportionate Share Hospital (DSH) Reimbursement Accumulate, reconcile, and analyze Medicaid eligible patient days to accurately calculate DSH reimbursement on Filed Cost Reports. Manage and compile comprehensive documentation to support DSH-related protest calculations and appeal packages. Perform periodic Medicaid eligibility rematches on a hospital-by-hospital basis to maintain data integrity. Provide primary support and documentation assistance during all external DSH audits. II. Worksheet S-10 and Cost Reporting Lead the completion of the Worksheet S-10 Charity/Uninsured Analysis for filed cost reports, ensuring compliance with current Medicare regulations and utilizing required Access models. Execute the Bad Debt General Ledger Reconciliation between S-10 and hospital financial records. Compile 1115 waiver protest day calculations for applicable state filings. Assist in supporting all external S-10 audits. III. Financial System Support and Simplification Support the Financial Services team by assisting with the utilization and maintenance of Dodeca tools used by the reimbursement staff. Generate and compile the Cost Report (CR) statistics Dodeca tool for various hospital entities. Required Qualifications: Education and Experience Minimum Education: Bachelor's degree in Finance, Accounting, or a related quantitative field. Minimum Experience: 5+ years of direct experience in healthcare reimbursement or financial analysis, demonstrating a deep working knowledge of Medicare regulations and reimbursement principles (specifically DSH and S-10). Technical and Analytical Skills Data Mastery (Expert Level Required): Highly proficient in Microsoft Office Suite, specifically possessing expert analytical skills in Excel (advanced formulas, pivot tables) and Access (creating and managing tables, complex queries, and forms). Reimbursement Knowledge: Strong command of Medicare third-party billing, regulatory compliance, and reimbursement methodologies. System Proficiency: Functional knowledge of patient accounting systems (e.g., McKesson, EPIC, Meditech, etc.). Data Interpretation: Proven ability to efficiently process, interpret, and model significant amounts of patient-level data. Behavioral Competencies and Organizational Values Communicate with Impact: Ability to deliver complex financial and regulatory information clearly, concisely, and compellingly to technical and non-technical audiences. Effective Decision Making: Capacity to make timely, informed, and compliant decisions that align with organizational strategy. Drive Execution: Commitment to achieving successful financial outcomes and holding oneself and others accountable for results. Service & Quality Excellence: Uncompromising commitment to accuracy, integrity, and quality in all analyses and reporting. Achieve Success through Change: Proactive identification of process improvements and adaptability in a constantly evolving regulatory environment.
    $43.6 hourly 10d ago
  • Customer Service Leader - 3299

    Mapco 4.1company rating

    Customer service manager job in White House, TN

    The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units. Operating in Tennessee, Alabama, Georgia, Arkansas, Kentucky and Mississippi, MAPCO stores offer a wide array of high quality products and services. Customers can refresh and recharge with freshly-brewed coffee, packaged snacks and drinks, high quality fuel and special deals through the industry leading MAPCO MY Reward$ loyalty program. MAPCO is a subsidiary of Majors Management, LLC which is a leader at operating, developing, serving, and supporting retail and convenience centers and gas station properties, and a leading distributor of high-quality branded motor fuels. Customer Service Leader Opportunity Position Responsibilities: * Meet company customer service standards. * Follow company cash control policies and procedures. * Adhere to all laws and regulations regarding the sale of any government regulated products and services. * Obey company and health department safety guidelines for food preparation. * Detail cleaning of store interior and exterior according to company standards. * Stock and rotate products including coolers and/or freezers. * Complete training activities and pass minimum job performance standards. * Follow company general rules of conduct and code of ethics. * Motivate sales associates to grow the store sales and profitability using suggestive selling techniques. * Assist the store manager in hiring, developing, and training others in store to meet company standards and guidelines. * Other duties as assigned. Core Competencies: Time Management * Value time and use your time effectively and efficiently. * Concentrate your efforts on the more important priorities and can attend to a broader range of activities. * Get more done in less time than others. Action Oriented * Enjoy working hard and seize more opportunities than others. * Not fearful of acting with a minimum of planning. Customer Focus * Act with customers in mind and be dedicated to meeting the expectations and requirements of internal and external customers. * Get first-hand customer information and use it for improvements in products and services. Determination * Pursue everything with energy, drive, and a need to finish. * Seldom give up before finishing, especially in the face of resistance or setbacks. Essential Functions Standing/Walking 50% Lifting up to 40 pounds 10% Bending 10% Sitting 10% Squatting/Stooping 5% Climbing 5% Reaching 10% Capable of working in a fast-paced environment that requires being on your feet for an extended period of time. Travel Requirements- 0 overnight stays per year Handle Hazardous Materials- 5% Educational Qualifications and Experience: * Customer service experience desired * Ability to perform multiple tasks at one time * Read, understand, and speak English at an eighth grade level * Comprehend and perform basic math skills * Understand, comprehend, and perform basic computer and point-of-sale skills We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Disabled/Veterans.
    $27k-33k yearly est. 60d+ ago
  • Service Manager

    Newton Chevrolet 4.1company rating

    Customer service manager job in Russellville, KY

    Why Newton Motor Group? Newton Motor Group is a family owned auto group that has been serving the fine people of Tennessee since 2008. We now have six dealerships comprised of four major auto manufacturers including Nissan, Ford, Chevy, and GMC. At Newton Motor Group, we are customer and employee oriented. We know that happy employees make for happy customers. Come to Newton Motor Group, and let us put a smile on your face. In our time here, we have done a lot to support this community including giving away a car every year to a local high school student. Come to a Newton Motor Group dealership near you today! What We Offer: Medical, Dental, Vision, Life and Disability 401k Ongoing training and education through the manufacturer and management team Family-oriented and genuinely friendly work environment Clear career progression with an opportunity to be promoted from within Employee vehicle purchase and service discounts SUMMARY Runs an efficient and profitable service department through productive staffing, customer retention, cost control, achievement of objectives, and maintenance of all service records. Ensures that the daily inventory of technicians' time is consistently sold to service customers. Responsibilities Ensure that customers receive prompt, courteous, and effective service Serve as a liaison between technicians and customers Take ownership of the customer experience by carrying out additional assignments, leaving the customer with a positive dealership experience Manage and hire technicians and service advisors Distribute work between technicians Prioritize required services Provide concierge support for all owner inquiries, whether by phone or in person, to ensure the customer is never mishandled Build lasting relationships with customers Qualifications Technical automotive knowledge Demonstrated ability to manage others Organized, friendly and courteous Dealership experience preferred We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $39k-64k yearly est. Auto-Apply 60d+ ago
  • Client Manager - Commercial Insurance

    Commercial Insurance Associates 4.1company rating

    Customer service manager job in Brentwood, TN

    We've pioneered the restoration of relationships in commercial insurance servicing. Our model has positioned us as the leaders in our industry, ensuring our partners' enduring clientele, increased engagement, & increased profits. As an independent agency retaining over 70 contracts and 70 employees, CIA is able to search the insurance marketplace to evaluate and select the best coverage and price for our clients. Since our founding, we have committed ourselves to providing quality service, competitive pricing, access to a wide range of products, and unparalleled advocacy on our client's behalf. We feel the same about providing our employees a quality work environment, dedicating ourselves to maintaining a culture of support, collaboration, leadership, care, and respect for work/life balance. We offer employees fully-paid insurance premiums, short-term and long-term disability insurance, 401k with company match, generous Paid Time Off, professional development opportunities, and employee morale events! REPORTS TO: Producer SUMMARY: Assumes all responsibilities of handling the book of business for their assigned Property & Casualty Insurance Producer. DUTIES AND RESPONSIBILITIES: Handle New and Renewal Property and Casualty Insurance Builds, solidifies and expands relationships with existing clients by providing exceptional ongoing service. Secures existing business and drives the sale of additional services and lines of coverage. Contributes to key business outcomes such as client retention, client satisfaction, client growth. Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. COMPETENCIES: Analytical - Must have the ability to collect and analyze data to effectively communicate to other parties. Collects and researches data; Uses intuition and experience to complement data. Attendance/Punctuality - (Good Attendance and Punctuality is a must) Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Business Acumen - Demonstrates knowledge of markets and competition; Analyzes market and competition and adapts strategy to changing conditions. External Working Relationships - Develops and maintains courteous and effective working relationships with clients, vendors and/or any other representatives of external organizations. Delegation - Must have the ability to delegate work assignments; Gives authority to work independently. Design - Demonstrates attention to detail. Managing People - Takes responsibility for subordinates' activities. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Continually required to sit Continually required to utilize hand and finger dexterity Continually required to talk or hear While performing the duties of this job, the noise level in the work environment is usually quiet The employee must occasionally lift and /or move more than 10 pounds Specific vision abilities required by this job include: Close vision The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications High school diploma required. College and/or College degree preferred. Work-related experience of 5 years as a Client Manager in the P&C insurance industry. Certificates, licenses and registrations required: P&C License Certificates, licenses and registrations desired: CISR, CIC, CRM, ARM, AAI, CPCU etc. Computer skills required: Internet Software and Microsoft Office 365 Suite (including Word, Excel, PowerPoint and Outlook). Other skills required: Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints. Ability to write effective presentations, communicate these to clients, underwriters, claims adjusters and associates. Data input Proper Phone etiquette Attentive to detail Additional Information All your information will be kept confidential according to EEO guidelines.
    $50k-81k yearly est. 9h ago
  • Service Manager

    Tire Discounters 3.1company rating

    Customer service manager job in Hendersonville, TN

    Tire Discounters, the nation's largest family-owned and operated tire business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care to our nearly 2,300 team members, we offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing and challenge the status quo. Position Overview As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. Key Responsibilities * Lead and coach technicians, manage performance, and assist with hiring. * Oversee service bay workflow and communicate wait times to sales staff. * Ensure clear communication between the shop and customers. * Promote safety and meet quality and service standards. * Drive customer satisfaction and teamwork. Requirements * Experience in automotive service/repair (certifications preferred). * Management experience with strong leadership skills. * Excellent communication and multitasking abilities. * Strong work ethic and goal-oriented mindset. * Valid driver's license and availability to work Saturdays. * Ability to stand for long periods, bend, and lift up to 75 lbs. * Authorized to work in the USA (18+). * Comfortable with occasional mechanical hazards and outdoor conditions. Career Path Service Manager → General Manager → Regional Manager Compensation Pay: $55,000 - $85,000+ annually Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus. Why Tire Discounters? * Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store. * Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well! * Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from. * Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!
    $55k-85k yearly 22d ago

Learn more about customer service manager jobs

How much does a customer service manager earn in Clarksville, TN?

The average customer service manager in Clarksville, TN earns between $25,000 and $76,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.

Average customer service manager salary in Clarksville, TN

$43,000
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