Customer service manager jobs in Clay, NY

Ideal candidate can live in Central NY; Albany, or Syracuse areas. The starting salary range for this position is $80,000-$90,000 per year, based on experience and qualifications. In addition, we offer a comprehensive benefits package including health, dental, vision, retirement savings plan with company match, paid time off and other employee perks. Mission: To drive strong execution across District and lead team with a focus on delivering profitable sales. This will be achieved by holding District accountable to high-quality service, securing optimal placement of our displays with retail partners, building strong relationships with partner store staff and maintaining appropriate stock levels across the district. Scope: The District Manager will report directly to a Regional Manager and is accountable for execution across roughly 1-4 U.S. states, supervising a team of 20-30 Mobile Merchandisers and 1-2 District Mobile Merchandisers. The District Manager is responsible for all operational processes, visual merchandising standards and the overall service experience across multiple points of sale within their District. Role Expectations: Performance & Profit Achieve consistent positive results against sales, cost, operational and talent objectives Identify challenges and develop action plans to reach District sales goals according to targets Analyze controllable costs as well as financial and operational district KPIs, adjust actions based on conclusions. Ensure the right level of stock per site through beeline established processes, systems and tools Resource Planning & Business Insights Plan services in a cost-efficient way to drive sales and optimize resources. Analyze weekly sales data to support accurate planning of schedules both district and operational to achieve all KPIs Plan, monitor and adjust team members' weekly schedules according to business needs Maintain and adjust optimal District staffing requirements Business Partner Relationships Build and maintain strong relationships with internal and external partners, including customers and key leadership at store level Provide market intelligence, ensuring beeline is aware of market trends, issues, concerns that may impact the district, region or company Proactively negotiate and secure optimal beeline locations at each POS Team Management Leads team through clear communication, delivers consistent feedback and manages appropriate consequences (+/-) based on performance, always ensuring compliance to company procedures and SOPs. Recruit, onboard, and train new team members. Conduct performance evaluations. Effectively manage remote teams with consistency by leveraging consistent communication and reference tools Immediate Outcomes: First 30 days- Develop rapid cultural understanding and assessment through individual interactions with staff and partners. 30-60 days- Assessment of their people, their market and development of a roadmap to successfully close any gaps related to business execution. 60-90 days Execute a workforce recruitment/succession plan ensuring a fully trained and efficient direct report team. Critical Experiences: Experience managing a remote team that utilizes technology to execute primary job duties Experience managing and developing all district support roles/teams Experience working in an environment with moderate to heavy travel requirements Demonstrated proficiency using a process-driven and regimented approach to deliver operational, administrative and talent objectives Demonstrated experience working in client-facing environment(s) with multiple and simultaneous customer/partners Moderate proficiency of Company provided device Moderate proficiency with Microsoft Office Beeline Guiding Principles and Competency Behavior Expectations Focus & Impact Entrepreneurial Thinking: Initiates innovation through out-of-the-box thinking Drive for Results: Inspires ambitious performance to achieve goals Accountability: Holds self and others accountable, “says what needs to be said” Teamwork & Collaboration Collaborative Teamwork: Ensures self/team/function contribute to achievement of shared objectives Effective Communication: Shares initiatives in a manner that facilitates buy-in and empowers team Cross-Cultural Sensitivity: Solicits inclusion of others, making sure others points of view are included Growth & Improvement Managing Change: Leads self and coaches team and/or function towards future state Willingness to Develop: Challenges self, team and/or function to seek opportunities for improvement Self-Reflection: Demonstrates awareness of strengths and opportunities; understands impact to team Responsibility & Sustainability Integrity: Actively contributes to organizational governance and compliance standards Resilience: Reacts to adversity without emotion and demonstrates emotional intelligence Managing Resources: Ensures self, team and/or function meet all cost and productivity targets

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide - including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive - we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at ********************** At Avery Dennison, some of the great benefits we provide are: + Health & wellness benefits starting on day 1 of employment + Paid parental leave + 401K eligibility + Tuition reimbursement + Employee Assistance Program eligibility / Health Advocate + Paid vacation and paid holidays Job Description As a Senior Customer Service Representative, you'll take ownership of customer inquiries, expertly resolving complex issues and de-escalating situations to ensure a seamless experience. Your responsibilities include processing orders, managing returns, and collaborating with sales and credit departments to exceed customer expectations. Responsibilities: + Process customer orders + Answer customer questions in regards to products, order time frames, delivery timeframes + Process order changes when it is possible according to order procedures. + Process and provide status on RMA-Return Material Authorization + Provides timely and accurate information to incoming customer order status and product knowledge requests + Sets up new customer accounts + Resolves complex customer issues and skillfully de-escalates situations before they require management intervention + Works closely with credit department to resolve credit issues + Provides timely feedback to the company regarding customer's concerns + Partners with sales team to meet and exceed customer service expectations + Performs data entry tasks to maintain customer information database + Notify management team for Rush orders to provide customer timely realistic resolution to their needs + Notifies the management team for any information needed to complete job functions, IE. Pricing information not present in company system + Completes assigned work from supervisor, Quotes , Orders, etc Qualifications + High School Diploma or equivalent required. + 8+ years Customer Service or related experience preferred. + Excellent written, verbal and telephone communication skills. + Strong data entry and organizational skills. Detailed oriented and good follow-up skills + Able to effectively manage multiple priorities and issues. + Excellent leadership and and strong project management skills Additional Information The hourly rate for this position is $23.37 - $31.15/ hour. The hiring [base salary / wage rate] range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Experienced Avery Dennison employees who are interested in this position and have questions regarding how the hiring range listed above may apply to them should contact their HR representative. Avery Dennison reserves the right to modify this information at any time, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or ********************************** to discuss reasonable accommodations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled

Job Description Oneida Innovations Group is a tribally-owned enterprise of the Oneida Indian Nation, an innovative and experienced Indian Nation owning and operating several multifaceted business enterprises, each focused on delivering exceptional customer experiences and service. We are currently seeking an IT Customer Service Manager to join our team! Duties & Responsibilities: Effectively manages the day to day operational activities related to supporting the Oneida Indian Nation workplace computing environment. This includes overseeing the Help Desk, Network Operations Center, and Computer Engineers. Oversees entire Customer Service operation to provide timely and efficient delivery of services to customers and business partners. Provides support to government contracting operations. Coordinates all outbound communications to client areas regarding IT activities affecting their operations. Collaborates with the Director of IT Operations Support to ensure services meet the needs of the IT and organizational strategies. Provides support to the requesting department team members in identifying support issues to ensure full comprehension of the requirements of the requesting department. Maintains an effective mechanism to track and monitor projects, validate estimates as presented, and identify/allocate required project resources. Successfully establishes and maintains high quality documentation and on-line problem resolution tools necessary to provide Customer Service team with sufficient resources to perform their support tasks. Efficiently manages the coordination and prioritization of inbound work requests from client areas. Ensures effective allocation of IT resources for projects in the Oneida Indian Nation. Streamlines project activities to achieve timely and cost effective completion in accordance with budgets and schedules. Oversees the technical teams responsible for providing technical support to our client areas. Provides the Director of IT Operations Support with information on the status and accomplishments within the Customer Service function. Continually monitors and ensures the successful execution of the relationship management program IT is establishing with its customer base. Conducts frequent meetings with Customer Service employees to review and discuss various company and departmental policies and procedures, to address problems and concerns, and as a tool in building teamwork. Continually researches and develops standards, proposals and processes to promote growth, maturity, and effectiveness of the IT Department. Minimum Qualifications: Bachelors Degree in Computer Science, Engineering, or related discipline, MBA is desirable. 4 years technical support or operations center experience. Prior supervisory experience in a technical environment, 2 years. Excellent organizational, verbal and writing skills. Ability to perform well under pressure in a multi task environment. Must be able to interface with users and perform as a liaison between IT and the affected area. Must be able to keep abreast of new technological and/or procedural developments and present options for improvement to their supervisor in an organized format. Competencies in configuring, deploying & effectively managing end-point computing devices on an enterprise scale are preferred. Must possess valid driver's license. Oneida Innovations Group is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law. Job Posted by ApplicantPro

There's no pledge more important than the one we make to look after our environment, and we're committed to helping you do exactly that. Join us as we strive to ensure a sustainable future for our communities and the world we live in. Become part of our global network of skilled engineers, scientists, auditors, planners and environmental specialists, all working together to leave this world better than we found it. Who are we looking for? Our Environmental business is looking for a Client Services Leader to join their team. In this role, you will lead and help to expand our solid waste and alternative waste processing teams across the U.S., with a focus on the Northeast region of the US. You'll shape strategic plans, identify client needs, and deliver cutting-edge solutions in areas like anaerobic digestion, renewable natural gas, hydrogen, and emerging technologies. You'll also support traditional waste management projects including landfill expansions, closures, and transfer stations. This is your opportunity to build lasting client relationships, mentor rising talent, and collaborate with industry leaders to champion innovative project delivery. Working with an energetic and high performing team, this position offers a variety of work and will see you involved in: Data Collection and Analysis: Conduct research using primary data sources, and select information needed for the analysis of key themes and trends. Engineering Drawings: Create complex engineering drawings to support the communication, evaluation, and implementation of engineering solutions. Engineering Solutions Design: Design engineering solutions and the associated validation process to enable the realization of a design brief (for example, in terms of functionality, performance, aesthetics, and cost) that conforms to organizational and/or regulatory standards. Health, Safety, and Environment: Monitor and review performance against health, safety, and environment (HSE) key performance indicators (KPIs) and patterns of behavior within the area of responsibility. Take action to improve performance and to resolve noncompliance with the organization's HSE policies, procedures, and mandatory instructions. Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Technical Troubleshooting: Manage technical troubleshooting projects, ensuring effective diagnosis of technical issues with equipment and experiments and the development of effective solutions. Research: Achieve specific goals for a designated part of a research program. Involves working within established research systems. Project Management: Deliver projects while working within an established program management plan. Waste Management: Manage specific segments of waste management, involving waste reduction programs, waste segregation, compliance, storage, transport, and disposal. Client & Customer Management (External): Manage relationships with clients while also helping senior colleagues manage relationships with larger key clients and customers. What you will bring to the team: Bachelor's and/or Master's degree in Engineering, Environmental Science or related field Professional licensure preferred (PE or PG) At least 12-15 years of experience in the waste and alternative waste processing sector including business development, project management, and technical leadership Experience in organic waste processing and waste technologies is paramount Ability to engage and influence various stakeholders, including clients, partners, regulators, and internal teams If you're interested in pursuing this opportunity, please submit your application below! Salary range: $94,000 - $158,000 based on experience. #LI-JK1 As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, genetic information, national origin, sex (including same sex), sexual orientation, gender identity, pregnancy, childbirth, or related medical conditions, age, disability or handicap, citizenship status, service member status, or any other category protected by federal, state, or local law.

Eagle Metalcraft in East Syracuse is seeking to hire a Front Office / Customer Support to join their team! Are you an organized, friendly, and detail-oriented professional with a passion for providing top-notch administrative and customer support? We're looking for a dynamic individual to join our team and play a key role in supporting our manufacturing operations and sales teams. In this role, you'll handle everything from processing manufacturing orders and preparing business correspondence to greeting visitors, supporting front office functions, and backing up the sales team as needed. If you're experienced in administrative or customer service roles, have strong Microsoft Office skills, and are eager to grow your knowledge of ERP and CRM systems, we want to hear from you! Responsibilities Receives, processes, and maintains Manufacturing orders. Greets customers and visitors in a professional and friendly manner. Prepare business correspondence. Provide order entry support to sales. Provide back up and support to Sales personnel as needed. Learn and develop proficiency in all company systems, ERP, CRM. Answer multi-line phone system, responding to customer inquiries. Support Front Office Other duties / responsibilities assigned by management. Remote Position No Min Compensation USD $19.00/Hr. Max Compensation USD $21.00/Hr. Qualifications 1-3 years of experience in an administrative, customer service, or secretarial role. Overall professional demeanor with the ability to work well with others and greet others. Detail-oriented and meticulous with following through. Proficient in all aspects of Microsoft Office (MS Word, Excel, Outlook, and PowerPoint). Ability to work independently and efficiently in a fast-paced environment. MRP / ERP / CRM experience helpful. Company Website *********************** Company Profile Founded in 1953 as the Eagle Manufacturing Company, we began primarily as a welding shop. Equipment at that time consisted of a drill press, lathe and welding machine, and soon with the growth of the electronics industry, grew to include precision sheet metal fabrications with a specialization in aluminum fabrication and welding. This soon became the core of our business. Anticipating our customers' future requirements, Eagle Metalcraft expanded to include professional in-house painting, finishing and powder coating. Over the years, we've added state-of-the-art capital equipment to improve quality and productivity. Laser Cutting, CNC Machining and Turning centers provide customers “one-stop shopping”, and job-shop specific software enable better control and analysis of job costs and flow through. With a focus on “old world craftsmanship,” Eagle Metalcraft has earned a reputation as a Premiere Sheet Metal Fabricator, CNC Machining and Turning company with unequaled quality and delivery. Whether you are in the Northeast or anywhere in the United States, we look forward to teaming with you to produce the highest quality precision metal products.

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Tax - Business Tax Services Fiduciary/Trust & Estate Tax Administration Services (“FTEAS”) - Financial Services Organization - Services Manager The Opportunity EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry - the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team! FTEAS provides fiduciary/court accounting services for trusts and estates serving banks, law firms, family offices, and individual and professional trustees throughout the United States. The Manager is part of the leadership team and plays an integral role in the overall strategy and success of the FTEAS business. Responsibilities include technical review of complex trust & estate fiduciary accountings; managing client relationships; supervision, training, and development of staff; maximizing operating efficiency; and maintaining profitability. Incumbent will ensure compliance with all EY processes and procedures including onboarding new clients and setting up new matters, complying with independence, eDocs, and technology initiatives. Key Responsibilities Technical preparation and review of complex trust and estate accountings. Perform complex calculations and reconstruction when required. Research of state specific principal and income acts when needed. Responsible for managing client relationships and retaining client good will. Participate in weekly sales calls, and client presentations and business development meetings, when requested. Provide timely and effective responses to client needs and compliance requirements. Provide estimates for new accounting work and prepare all required documentation for new engagements. Build and maintain strong relationships with internal EY groups. Facilitate communications and provide assistance to team members by sharing knowledge, offering advice, and making decisions to meet engagement deliverables. Develop operational efficiencies to deliver timely high-quality services and work products. Contribute to a flexible, stable and team oriented working culture that fosters staff development. Complete self- study courses to maintain and enhance knowledge of fiduciary accounting and software applications, and to meet Firm continuing education requirements. Work to ensure all projects are properly and timely billed and oversee follow-up with clients regarding bill collections. Skills and Attributes for Success To qualify for the role, you must have Bachelor's degree. CPA, EA, licensed Attorney, Professional Fiduciary or CTFA (Certified Trust and Fiduciary Advisor) certification 5+ years of fiduciary/court accounting experience at a bank, law firm or CPA firm with a proven track record of successfully managing staff and engagements. Excellent technical fiduciary accounting skills. Experience working with complex assets (LLCs, partnerships, alternative investments, etc.) and large trusts and estates. Experience working with family offices a plus. Demonstrated excellent interpersonal, analytical, and problem-solving ability. Excellent verbal and written communication skills. Experienced at reviewing IRS Forms 706, 1041 and K-1s. Ideally, you will also have Understanding of complex investments and fiduciary tax. Understanding of trust structures and trust terminology. Ability to review and interpret trust agreements and estate planning documents. Strong management and leadership skills. Strong client interaction skills. Proficient with software applications, including OneSource Accounting Software FAS; Microsoft Word and Excel. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $103,100 to $188,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $123,800 to $214,900. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.

Employee ownership is at the heart of Synergy. Every team member is more than just an employee - they're an owner, a contributor, and a driver of our collective success. This shared commitment fuels our innovation, strengthens our collaboration, and empowers us to deliver exceptional solutions to our clients. When we each have a stake in the outcome, we bring our best to every challenge-and that's the power of ownership at Synergy. Interested in learning more? We are searching for a Syracuse, NY-based Enterprise Client Manager who is passionate about technology and driven in helping companies discover their full potential. Our Enterprise Client Managers are a critical part of Synergy's success! Are you passionate about building lasting relationships and driving technology adoption in the education and public sector? This opportunity plays a pivotal role in transforming how K-12 schools, districts, and government entities leverage technology to achieve their goals. What You'll Do: Manage and nurture relationships with key enterprise clients in the K-12, E-rate, and SLED markets. Drive adoption of our technology platform across educational and public sector organizations, ensuring seamless integration and measurable impact. Collaborate with client leadership to develop and maintain annual technology roadmaps that align with educational objectives, compliance requirements, and funding cycles (including E-rate). Identify and pursue new opportunities and projects that add value for schools, districts, and government agencies. Guide clients through budgeting for technology investments, maximizing E-rate and other funding sources for cost-effective solutions. Oversee hardware and software asset management, including lifecycle, licensing, and compliance. Conduct regular business reviews and annual executive exchanges to assess performance, demonstrate ROI, and set strategic goals. Develop and present compelling proposals tailored to the unique needs of K-12 and SLED clients. Stay informed about market trends, funding programs, and competitor offerings in the education and public sector technology space. Achieve and exceed sales targets by leveraging your expertise and relationships in the SLED market. What You Bring: Bachelor's degree in business, Information Technology, or a related field, or equivalent work experience. Minimum six years of client management experience, preferably within a Managed Service Provider (MSP) or IT services environment. Proven track record working with K-12 technology, E-rate funding, and SLED clients. Strong understanding of technology roadmaps, compliance, and the unique challenges of the education and public sector. Excellent communication, relationship-building, and problem-solving skills. Ability to manage multiple projects and clients simultaneously. Proficiency in CRM software and Microsoft Office Suite. Sales experience with a history of achieving and exceeding targets. Why Join Us? You'll be part of a collaborative, mission-driven team dedicated to delivering exceptional service and innovative solutions to the organizations that shape our communities. Synergy's Benefits: Employee Stock Ownership Plan Health, Vision, & Dental Insurances Supplemental Insurances 401(k) Flexible schedules Paid Time Off Paid Sick Leave Floating & Observed Holidays Volunteer Time HSA (Health Savings Account) Life insurance Mileage/Travel Reimbursements Cell Phone Reimbursement Certification & Training Reimbursements Dog friendly workplace! Ready to make a difference in education and public service? Apply today and help us empower the next generation through technology!

Commercial Lines Account Manager COMPENSATION: $60,000 - $85,000 plus bonus Our client located in Utica is hiring for a Commercial Lines Account Manager to join their team. The Account Manager will partner with clients to understand their needs, business goals and align services to meet their business objectives. They will provide an exceptional experience to clients and continuously strive to understand how to better address risk. The Account Manager will focus on Property & Casualty accounts and work in tandem with a well-established and growing team. The Account Manager must enjoy building relationships, solving problems for clients, and possess excellent organizational, communication and listening skills. This is a great opportunity for someone with commercial lines Account Manager experience or someone working in commercial lines property and casualty who is seeking to work more hands-on with clients. Underwriting backgrounds are welcome! Our client has a strong history in the community and is recognized as an employer of choice. They offer a hybrid work environment that allows employees to collaborate with their teams and engage in the company culture, while maintaining a healthy work life balance. Responsibilities: Build and maintain relationships with clients aimed at addressing risk, achieving client business goals and retention of client accounts. Provide exceptional client service through expert, timely and consultative communication to clients. Provide technical consultation to handle coverage needs, and conduct exposure analysis for assigned clients. Inform and educate clients about coverage, exclusions and exposures. Assist with preparing proposals and applications and submit to clients and carriers. Work closely with carriers to negotiate policies and coverage for clients Ensure all documentation, certificates, and endorsements are handled accurately. Collaborate with team members to include providing technical support to Producers and delegating tasks to support team members. Assist clients in making appropriate coverage changes while educating clients throughout the process to ensure client satisfaction. Requirements: Active Property and Casualty license Bachelors Degree or equivalent experience Demonstrated experience providing exceptional client service to commercial lines accounts within property and casualty OR demonstrated experience in commercial lines property and casualty and a strong passion for building relationships with clients Excellent at solving problems Strong Organization Skills Ability to prioritize multiple client accounts Excellent communication skills Proficiency in MS Office Ability to learn new technology Strong analytical skills and attention to detail

Job Description World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region. Position Summary This position supports the Account Executive with responsibilities related to client management and retention Essential Duties and Responsibilities Effectively managing a high volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication Handling renewals, service requests, claims, billing and new policies Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures Review all applications, policies, endorsements and audits for accuracy Complete loss/claim analysis and summaries Coordinate expiration list with department manager to obtain renewal business information Qualifications Bachelor's degree or equivalent work experience, preferred 3-7 years minimum Personal Lines Account Management experience required Property & Casualty License required Valid driver's license and insurance, required Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point) Applied/Epic or similar agency management software experience, preferred. Able to work independently and enjoy a high degree of interaction with team members. Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines. Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance. The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information. Ability to maintain a professional demeanor and positive attitude Compensation This position is located in New York. The base salary for this position at the time of this posting may range from $55,000-$59,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visit ************************************** for more details. Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #LI-KS1 Powered by JazzHR m59Oa4kLJT

We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: “So Much Fun It's Scary!” At Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all. We offer a comprehensive benefits package that includes: Flexible work environment Career advancement Competitive base salary Bonus opportunity Vacation, Personal, Sick and Holiday pay Medical, Dental, Vision, Disability, Life and AD&D insurance 401k with a company match 30% merchandise discount The Zone Manager's primary job function is to be fully accountable for the success of an assigned group of districts and driving sales by directing all operational aspects of district and store operations. The Zone Manager is responsible for ensuring that Multi-Unit Leaders make certain that their store staffs maintain clean, well-organized, and properly merchandised stores at all times and that all policies, procedures, and controls are followed. Responsible for overseeing all aspects of inventory control to ensure store shrink is within company guidelines by protecting company property and assets. The Zone Manager serves as the key strategic partner, and maintains a constant awareness of our competition within an assigned region. Responsible for establishing and maintaining ethical standards as a representative of Spirit Halloween. Sets an example to peer group and reporting team in ethical decision making. The Zone Manager is responsible for scouting markets within their defined area to verify and/or identify viable locations for the upcoming season. #Spirit Responsibilities Manage and direct a geographic region normally consisting of multiple districts within the Zone. Responsible for scouting and developing in depth knowledge of assigned market. Responsible for identifying any & all viable retail locations in preparation for the upcoming season. Responsible for suggesting sales plans based on historical data in market. Responsible for conducting detailed scope of works on locations and partnering with Facilities Managers and Real Estate deal makers. Responsible for scheduling any necessary work needed to locations while partnering with Facilities Manager and contractors. Responsible for scheduling all initial fixture and merchandise deliveries within Zone. Responsible for setting sales and operational goals and expectations, and ensuring that those goals and expectations are achieved. Responsible for overseeing the performance management of the District & Store Manager teams to meet all expectations. Schedule regular visits in all stores with District & Store Managers to ensure compliance in all areas of customer service, store operations, and loss prevention.. Train, challenge, motivate, encourage, and provide constructive guidance to District & Store Managers related to all areas of effective operations. Oversee District & Store Manager implementation strategies to meet all store performance goals. Responsible for establishing sales and operational plans with District & Store Managers to ensure that all tasks are managed and executed efficiently. Responsible for ensuring that District & Store Managers hire qualified candidates and ensure that all associates are properly trained. Ensure that District Managers effectively supervise Store Managers by planning, organizing and delegating tasks to meet store goals and expectations. Responsible for recruiting, hiring and training District Managers in all aspects of their jobs, and providing appropriate constructive feedback regarding performance and/or conduct. Ensure that District Managers maintain proper staffing levels to meet store needs and that associates properly record hours worked. Ensure that District Managers and Store Managers are kept current on all policies, procedures, programs and guidelines, and that all stores maintain a work environment free from discrimination and harassment. Ensure that all associates treat one another and our customers with courtesy and respect. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, education and/or ability required for this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. #Spirit Pay Range $85,500.00 - $115,047.00

Milton CAT is seeking an experienced Shop Service Supervisor. The Service Supervisor is responsible for the workflow and scheduling of jobs in the shop, and for the maintenance of customer and company heavy equipment and components. Depending on the location and assignment, the Supervisor will be responsible for some or all of the functions and duties listed below. These may require working hours in addition to the normal work schedule for emergency calls or routine service as required. Milton CAT offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you're looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs! We offer excellent benefits and supply you with the tools you need to maximize your potential. Pay Range: $65K-$75K based on experience. This is a salaried position with bonus potential. Benefits include: Paid Time Off + 8 company paid holidays Medical, Dental and Vision insurance options for Employee and Family Disability & Life Insurance Packages Competitive Retirement Plan Tuition Reimbursement - available to FT employees with 1 year+ of service Additional supplemental offerings and discount programs Employee Referral Program Responsibilities Open and close service calls and maintain WIPX in AX. Maintain Schedule of repairs in AX. Control workflow of repairs. Orders replacement parts ensuring that parts ordered are correct and complete at time of order. Coordinates the installations, testing, and operation of new machine attachments. Maintain rental fleet equipment, work tool inventory, yard organization. Prepares inspection and appraisal reports. Prepares accurate and complete service reports timely. Flexible to work occasional after hours when needed to meet customer needs. Supervise Service Technicians and engage in performance management by conducting annual and monthly reviews, coaching, counseling, and providing disciplinary action as needed. Assist in time-card entries, review, closing and invoicing work orders. Maintain a professional and proper personal appearance at all times adhering to company policy. Enforce safety policies and see that proper safety practices are followed at all times. Perform safety audits. Performs related duties as assigned. Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Preferred experience on CAT heavy equipment or similar equipment. Proficient in mechanical systems (transmissions, engines, hydraulics, etc.). Proficient in the use of a computer and related software. Strong problem-solving skills and be detailed oriented with a high level of accuracy. Ability to perform duties with a sense of urgency, exceeding customer expectations. Ability to work with minimal supervision. Heavy equipment service/maintenance knowledge. Must be able to work in a dynamic, fast paced service environment. This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

Job Description Atlantic Testing Laboratories (ATL) is a full-service engineering support firm with over 55 years of service, operating from 11 offices throughout New York State. Our commitment to employee satisfaction and client service results in a culture of opportunity and inclusion. ATL is seeking an experienced Pavement Services Manager to lead our pavement testing operations. In this role, you will collaborate with Operations and Area Managers to plan, coordinate, and supervise pavement testing projects while ensuring work is completed safely, efficiently, and in full compliance with quality standards, specifications, and schedules. This position offers the opportunity to contribute to a variety of quality initiatives across a diverse company - providing a challenging, dynamic, and rewarding career path in quality management. Location: This position may be based out of any of ATL's 11 office locations Pavement Services Manager Perks & Benefits: Competitive pay with opportunity for growth Work directly with both technical and management staff Competitive Health Insurance with multiple plan options Paid Vacation/Sick/Personal/Holidays 401(k) Retirement Savings Plan with company match Potential for Profit Sharing Pavement Services Manager Qualifications: Five years' experience in Hot Mix Asphalt (HMA) Quality Control/Assurance; relevant education may be substituted for experience Demonstrated experience in a leadership role with strong people and resource management skills Strong written and verbal communication skills Ability to effectively multitask in a fast-paced, dynamic work environment Attention to detail and strong organizational skills Positive attitude with the ability to work both independently and in a team environment Pavement Services Manager Responsibilities: Provide technical supervision for laboratory and field personnel, ensuring all testing activities are performed accurately and on schedule Manage technical services to meet federal, state (e.g., DOT), and client specifications Provide technical guidance on pavement projects to troubleshoot quality control issues Compile and distribute comprehensive reports of test data and manage record-keeping Oversee the maintenance and calibration of equipment to meet accreditation standards and ensure reliable operation Ensure all testing procedures adhere to safety regulations, including the proper use of personal protective equipment (PPE) Coordinate workload, staffing levels, and utilization within the service area Assist Divisional management with maintaining properly trained, certified, and/or licensed staff to provide professional and timely services Perform project site visits, safety audits, and staff training evaluations Provide oversite for preparation of SOQs and proposals and collaborate on strategic pricing within service area Participate in professional and trade organizations and related events to promote pavement testing services Support Operations Managers in development of staffing and certification plans to support Divisional budgets ATL is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sex, sexual orientation, gender identity, genetic characteristics, disability, military status, protected veteran status, and any other basis protected by applicable local, state, or federal law or Executive Orders.

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred. Certifications, Licenses, and Other Special Requirements Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. Management/Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage. Use hands and fingers to handle or feel Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Stoop, kneel, crouch, or crawl Talk or hear Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Vision Brookdale is an equal opportunity employer and a drug-free workplace. Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions. Assists Manager with daily supervision of dining services associates. Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion. Adheres to all safety and sanitation standards. Plans daily menu for residents in accordance with company standards and procedures. Assists in ensuring proper staffing coverage for each shift including making changes due to absences. Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff. Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges. Oversees staff in absence of Manager. Provides supervision for special events. In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy. Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Reports To: V.P. of Marketing Direct Reports: Consumer Service Associates (2) ABOUT Bonide With a legacy of trust dating back to 1926, Bonide has evolved into a global force in the gardening industry as a proud member of the Syngenta Group. This partnership has bestowed upon our family business the invaluable advantage of a worldwide presence and extensive resources, enabling us to serve gardeners across the globe with exceptional pest control solutions for generations to come. At our Oriskany, NY facility, a dedicated team of over 200 professionals passionately produces our diverse portfolio of synthetic and Organic Gardening Products. Our commitment to meeting every gardener's needs is unwavering, and we offer a comprehensive range of weed, insect, disease, and animal controls in various formulations and applications. You can find our premium products at national, regional, and local home centers, hardware stores, mass merchants, and garden centers throughout America. Bonide stands tall as a recognized and respected industry leader, reflecting the trust and admiration we have earned from gardening enthusiasts across the country! Role Summary The Consumer Service Manager primary responsibility is surprise and delight consumers with extraordinary service and care. As the face of the company, greeting consumers warmly, ascertaining the reason why they have reached out is just part of this role's responsibility. This person will engage with consumers via telephone, mail, and email webchat, social media, and any other touch point where our consumer seeks assistance. As the face of the company, greeting consumers warmly, ascertaining the reason why they have reached out and meeting his/her needs is just part of this role's responsibility. Duties and responsibilities * Obtain and evaluate information to properly respond to product inquiries. * Provide guidance on what product best meets a consumer's needs. * Suggest alternate solutions when a product is ineffective or malfunctions. * Accurate and timely replies to consumer questions regarding Boride's products and their proper use. * Will receive, document, and resolve consumer complaints. * Process all refund requests according to company policies, in a timely manner. * Maintain log of consumer issues to be utilized for product improvement and ideation. * Manage relationship with external customer service partner. * Coordinate with Operations to handle requests for replacement parts. * Share insights with marketing team pertaining to common product questions, issues, and concerns. * Provide feedback and ideas on marketing content. * Work with Marketing to set KPIs to measure consumer sentiment. * Participate in social listening endeavors. * Create reports that inform the organization of where we stand with consumers based on feedback received. The responsibilities noted are not all encompassing. Employee will need to perform other job-related duties as required to meet business needs. skills and Abilities * Demonstrates a passion for excellence with respect to treating and caring for consumers. * Must be: Friendly, Pleasant, Engaging, Patient, Kind, and Compassionate. * Able to negotiate win/win outcomes in difficult to manage scenarios. * Highly developed sense of integrity and commitment to consumer satisfaction. * Strong communication/listening skills. Requirements * Must have knowledge of Horticulture/Agriculture through education and/or experience. * Detail oriented, meticulous with record keeping. * Excellent verbal and written communication skill sets with the ability to interpret written material and disseminate information. * Basic computer skills, including but not limited to navigating Window XP, using Explorer and Microsoft Office including Word, Excel, and Outlook * Must follow all safety policies and procedures. * Possess a strong work ethic and team player mentality. An essential element of Bonide culture is our commitment to diversity. Bonide is an Equal Opportunity/Affirmative Action Employer. We consider applicants, and make all employment decisions, without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. We are committed to recruiting and retaining the best talent in our industry.

This independent, for profit, state-of-the-art, clinical and anatomic pathology reference laboratory is seeking a permanent, full-time Chemistry Supervisor. Under the general direction of the Transfusion Services Manager, the supervisor demonstrates critical thinking skills, scientific judgment, and leadership. Responsibilities include (but are not limited to): - Staffing according to workload - Developing and implementing continuous process improvement projects - Interfacing with lab administration - Providing supervision and support to the Chemistry staff - Expected to serve as a liaison (when needed) between staff and the senior management staff Required education and experience: - Bachelor's Degree in Medical Technology - Must qualify as a Medical Technologist under NYS Department of Health Regulation - 4-6 years of relevant clinical laboratory experience

Job Description The Customer Service Team Leader is responsible for supporting the Store Manager by serving as the Manager on Duty (MOD) assuring safety, sales, production, programs and services, and other standards are maintained. This position will also partner with other members of the Retail Administration team, People Resources, and Workforce Development to ensure that all activities performed are in a manner consistent with the mission, vision, and values of Goodwill of the Finger Lakes. ESSENTIAL DUTIES AND RESPONSIBILITIES: Serves as Leader on Duty as dictated by schedule: Ensures safe work practices are followed at all times Ensures the facility is neat, clean, and organized to prevent injury or accident. Ensures employees, volunteers, community service personnel, and others use safe work methods at all times. Assists with supervising the daily cash drawer balances and deposits of store receipts: Assists with monitoring the operation of the cash registers to ensure the proper accountability of all transactions. Balances cash and deposits store receipts as required. Assists with the transmission of all required reports. Assists with the supervision of all employees. Reviews customer concerns and resolves appropriately. Maintains interior and exterior of store in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor). Performs the duties of various team member roles as staffing needs arise. Asks every customer for a Round-up donation, maintains a minimum of 25% round up average. Maintains proper security of all company assets. Assists the Store Leader with store employee meetings as necessary for employees in assigned operation. Assists in ensuring that store equipment is maintained in proper working order. Promptly notifies Maintenance Supervisor of defects, or IT Manager of problems relating to the computer systems and e-mail. Contributes to the effectiveness of the store by performing all other tasks as assigned, which include coverage of the donation door, cashiering, and production of donated merchandise. SUPERVISORY RESPONSIBILITIES: Indirectly supervises store team members, volunteers, and community service personnel in assigned operation in accordance with the organization's policies and applicable laws. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. This position is required to work nights, weekends, and holidays. EDUCATION AND/OR EXPERIENCE: Associates degree preferred. Minimum of one year retail experience with at least six months supervisory experience. Or equivalent combination of education and experience. COMPUTER SKILLS: Must be proficient in Microsoft Word, Excel, and Outlook. LANGUAGE SKILLS: Ability to read and understand documents such as time cards and policy manuals. Ability to write routine reports. Ability to speak effectively and communicate clearly to other employees and customers. MATHEMATICAL SKILLS: Able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and sales volume. Able to apply basic financial and budgeting concepts. WORK ENVIRONMENT: While performing the duties of this job the employee is usually working in a comfortable and store environment. At times this employee may be exposed to the outside environment when receiving donations. The employee will also be exposed to the donation processing area which is a factory-like environment. SCHEDULING REQUIREMENTS: Must have open and flexible availability, and be willing to work evenings and weekends. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to travel for work-related programs and meetings. The employee is required to move stock, climb or balance on step‑ladders; stoop, kneel, crouch or crawl while setting up displays. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The employee may bend and turn to evaluate donations moving from a bin to a processing table, as needed. The employee may also on occasion need to tag merchandise which requires use of at least one hand. Physical Demands- Customer Service Team Leader Frequency Never Almost Never Occasionally Almost always Always Sitting X Standing X Walking X Bending over X Crawling X Reaching Overhead X Crouching X Kneeling X Balancing X Lifting and Carrying 10 lbs. or less X 11 to 25 lbs. X 26 to 50 lbs. X 51 to 75 lbs. X 76 to 100 lbs. X over 100 lbs. X Push/ Pull Max Force 0 to 20 lbs. X 21 to 39 lbs. X 40 to 59 lbs. X 60 to 100 lbs. X We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law

Job Description Company: Wilkins RV Service Manager Are you a Dynamic Leader? Are you looking for a career, with growth potential? Do you love the outdoors, and providing families with an opportunity to make endless memories? Read on! Salary Range: $60,000.00-$100,000.00 annually. Benefits: Medical, dental and vision insurance 401K and employer match Paid time-off and sick time Voluntary benefit program Employee referral program Employee discount RV Borrowing Program Job Responsibilities: Ensure a consistently high level of internal and external customer satisfaction throughout the service department, Drive profitability through increased sales, gross profit, P&L management, and labor cost control Build a high performing team of Technicians, Service Advisors, Porters, and Detailers through continual associate development and best hiring practices, Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy, Create and maintain strong working relationships with external vendors, Meet or exceed monthly budget projections, Maintain a safe and functional working environment. Position Requirements: Experience managing more than 10 people in a fast-paced environment strongly preferred, Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment, Strong written and verbal communication skills, Proficiency in a dealership software system, Intermediate or better skills in MS Office (Word, Excel, Outlook), Ability to read and analyze P&L reports, Valid driver's license. NY State Inspection License a Plus! We are the #1 RV Dealer in NYS! Powered by JazzHR FVVEpJ1ORo

Job Description World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region. Position Summary This position supports the Account Executive with responsibilities related to client management and retention Essential Duties and Responsibilities Effectively managing a high volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication Handling renewals, service requests, claims, billing and new policies Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures Review all applications, policies, endorsements and audits for accuracy Complete loss/claim analysis and summaries Coordinate expiration list with department manager to obtain renewal business information Qualifications Bachelor's degree or equivalent work experience, preferred 3-7 years minimum Personal Lines Account Management experience required Property & Casualty License required Valid driver's license and insurance, required Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point) Applied/Epic or similar agency management software experience, preferred. Able to work independently and enjoy a high degree of interaction with team members. Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines. Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance. The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information. Ability to maintain a professional demeanor and positive attitude Compensation This position is located in New York. The base salary for this position at the time of this posting may range from $50,000-$54,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visit ************************************** for more details. Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #LI-KS1 Powered by JazzHR lZ1y1OFhL7

Job Description Atlantic Testing Laboratories (ATL) is a full-service engineering support firm with over 55 years of service, operating from 11 offices throughout New York State. Our commitment to employee satisfaction and client service results in a culture of opportunity and inclusion. ATL is seeking an experienced Pavement Services Manager to lead our pavement testing operations. In this role, you will collaborate with Operations and Area Managers to plan, coordinate, and supervise pavement testing projects while ensuring work is completed safely, efficiently, and in full compliance with quality standards, specifications, and schedules. This position offers the opportunity to contribute to a variety of quality initiatives across a diverse company - providing a challenging, dynamic, and rewarding career path in quality management. Location: This position may be based out of any of ATL's 11 office locations Pavement Services Manager Perks & Benefits: Competitive pay with opportunity for growth Work directly with both technical and management staff Competitive Health Insurance with multiple plan options Paid Vacation/Sick/Personal/Holidays 401(k) Retirement Savings Plan with company match Potential for Profit Sharing Pavement Services Manager Qualifications: Five years' experience in Hot Mix Asphalt (HMA) Quality Control/Assurance; relevant education may be substituted for experience Demonstrated experience in a leadership role with strong people and resource management skills Strong written and verbal communication skills Ability to effectively multitask in a fast-paced, dynamic work environment Attention to detail and strong organizational skills Positive attitude with the ability to work both independently and in a team environment Pavement Services Manager Responsibilities: Provide technical supervision for laboratory and field personnel, ensuring all testing activities are performed accurately and on schedule Manage technical services to meet federal, state (e.g., DOT), and client specifications Provide technical guidance on pavement projects to troubleshoot quality control issues Compile and distribute comprehensive reports of test data and manage record-keeping Oversee the maintenance and calibration of equipment to meet accreditation standards and ensure reliable operation Ensure all testing procedures adhere to safety regulations, including the proper use of personal protective equipment (PPE) Coordinate workload, staffing levels, and utilization within the service area Assist Divisional management with maintaining properly trained, certified, and/or licensed staff to provide professional and timely services Perform project site visits, safety audits, and staff training evaluations Provide oversite for preparation of SOQs and proposals and collaborate on strategic pricing within service area Participate in professional and trade organizations and related events to promote pavement testing services Support Operations Managers in development of staffing and certification plans to support Divisional budgets ATL is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sex, sexual orientation, gender identity, genetic characteristics, disability, military status, protected veteran status, and any other basis protected by applicable local, state, or federal law or Executive Orders.