Customer Service Manager Jobs in Clinton, UT

Job DescriptionCustomer Success ManagerOutcode SoftwareAt Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial role in ensuring our clients' satisfaction and driving their long-term success. If you're passionate about guiding clients through their journey and thrive in a dynamic, collaborative environment, we want you on our team. Responsibilities: Retention and Adoption (60%): Become an expert in Outcode, guiding new clients and providing them with comprehensive support. Assist clients in making adjustments to their accounts and educate them on how to navigate changes effectively. Maintain detailed records of client interactions, notes, and next steps using CRM and ClickUp. Develop a variety of content, including webinars, videos, training materials, and articles, to facilitate client understanding of complex concepts. Proactively analyze client usage data and assess account health to identify areas for improvement. Collaborate with internal teams to drive Outcode adoption and ensure clients derive maximum value from our solutions. Communicate product updates and new service offerings to clients to enhance their experience. Cultivate commercial relationships to promote Outcode utilization and drive business growth. Act as a liaison between clients and the Outcode delivery team, effectively communicating client feedback and needs. Foster cross-departmental collaboration with Sales, Product, and Marketing teams. Identify and escalate issues as needed, demonstrating sound judgment in distinguishing between user errors, training deficiencies, and feature requests. Conduct Executive Business Reviews with key decision-makers to assess client satisfaction and identify opportunities for improvement. Growth (30%): Utilize data insights and client interactions to identify growth opportunities and drive expansion for clients. Collaborate closely with the Sales team to identify opportunities for upselling and cross-selling. Introduce clients to new services and products to expand their utilization of Outcode offerings. Customer Success Operations (10%): Partner with Operations to prioritize process improvement projects aimed at enhancing team efficiency and customer satisfaction. Contribute to the development of a Customer Success playbook outlining the customer lifecycle journey and corresponding activities. Advocate for software utilization within the team, ensuring optimal usage of tools to streamline operations. Ways to Win: Experience as a Costumer Success Manager or client facing positions. Interest in technology and/or software development. If you're a proactive problem-solver with a passion for driving customer success, we'd love to hear from you. Join us in shaping the future of Outcode Software and empowering our clients to achieve their goals. Apply now! E04JI80034mh406lsrh

Job Description Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a Customer Success Regional Team Manager. To support Canonical's growth, we are expanding our CSM team globally and recruiting leaders to help our team of Customer Success Managers across regions. We consider our Customer Success operations an exceptional tool to sustain revenue retention and growth, placing excellence in delivering outstanding customer services in the new technologies sector. As such, we are looking for exceptional candidates with proven track records in Customer Success and an obvious passion for new technologies. Ideally, you have been a Customer Success Manager at one point in your career and naturally evolved to a leading position. You will enjoy this role if you are organised, persistent, analytical, diplomatic, a listener, hard-working, and determined to grow your skills and teams. As a lead, you are to provide mentoring, coaching in post-sales account management and feedback to team members. You play a crucial role in proactively identifying areas of improvement and implementing process change, driving high-performing teams. You are comfortable dealing with ambiguity and quickly adapt to changes. You seek collaboration with other teams to enhance the overall customer experience. Your key responsibility is to analyze regional performance metrics, identify trends and opportunities for improvement, and implement changes to increase efficiency and achieve business objectives. You will work hand-in-hand with the Head of Customer Success. CSMs engage a diverse customer base and follow diverse CSM motions to provide the appropriate level of focus for every customer. The right candidate would adapt to this diversity and bring broad experience to the team. Location: This is a globally remote role The role entails: Strategic planning and analysis: preparing communication plans, Team Meetings, and other messages shared in broader management forums, setting yourself and your team up for success. Regularly reviewing key performance indicators and metrics is your baseline. You develop strategies to enhance customer engagement, improve retention rates, drive upsells or cross-sells where appropriate, and ultimately increase customer success. Customer interactions and support to your team: you resolve escalated customer issues requiring expertise or intervention. You work closely with your team members to ensure timely resolution. Team management: you are passionate about guiding and supporting your team members, helping them navigate complex customer situations, improve their skills, and achieve their goals. You are ready for regular performance reviews with team members. While your help in identifying areas for improvement is key, you are asked to celebrate excellence, recognise your team's achievements, and set goals for individual growth within the team. Cross-functional collaboration: collaboration with other departments, such as Sales, Marketing, Product development, and Support, is essential. This ensures alignment on customer needs, feedback sharing, and coordinated efforts to drive customer success. You establish trustworthy channels of communication across the board. Documentation and reporting: you are allowed to be creative! While building content with your team and your manager, you also ensure the changes are well documented, instilling quality and attention to detail in all you do. What we are looking for in you Excellent academic results at school and university Bachelor's or equivalent degree in Business, Communication or STEM Knowledge and passion for Customer Success, revenue management and technology, experience in SaaS or software industries Track record of bringing exceptional Customer Success experience results Commitment to continuous learning and improvement - curious, flexible, scientific Creative problem-solving and cross-team collaboration Experience growing and developing a CSM team Hands-on approach to using data to drive team activities and continuous improvement Willingness to travel up to 4 times a year for internal events Nice-to-have skills We at the Customer Success team strongly appreciate various languages! Therefore, if you possess proficiency (both written and spoken) in Japanese, Korean, Spanish, Portuguese, German, French, or Italian, alongside an excellent command of English, please inform us! What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions! Job Description Allied Universal is currently seeking a Security Client Manager to lead a business segment in a designated region. The primary role of the Client Manager is to enhance client experiences, build long term meaningful client relationships and engage with employees that deliver our services in the field. The individual will meet or exceed operational goals by providing high-quality, professional, competent and committed service and an outstanding client and employee experience. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance. Pays $67,000 Per Year Join Us and Make a Real Impact Paid Orientation, Medical, Dental, Vision and 401k for Full-Time Employees! RESPONSIBILITIES: Set the direction, tone, and client-specific plan for achieving agreed-upon service levels and meeting actionable expectations for delivering measurable results Focus on hiring, development, and retention of appropriate security officers and Operations Managers and Field Supervisors overseeing remote managed business Communicate high service level expectations consistently to the team to ensure client and employee satisfaction and retention Engage regularly with clients to share his/her expertise to enhance the value of Allied Universal's offering Assist in coordinating the day-to-day team effort of Operations Managers and other assigned personnel to ensure that services are delivered in a quality and cost effective manner Manage the delivery of services through subordinate team and fill in for the Branch Manager/ Director of Operations in their absence or as requested or required Work with assigned personnel to ensure that all contractually scheduled hours are met with a minimum of unbilled overtime Work with assigned personnel to ensure that all contractually scheduled hours are met with a minimum of unbilled overtime Coach, counsel, and develop assigned personnel to assist with their opportunity for advancement/promotability Capably utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, Invoice Aging by Tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management Enforce Allied Universal's policies as outlined by the handbooks and executive memos Work with all levels in the organization to identify, analyze and solve problems and create opportunities for continuous improvement Act as liaison between Allied Universal and the customer to foster customer intimacy, including travel to/from face to face meetings Maintain confidentiality of all information and data Keep records and prepare accurate and timely reports both manually and through automated methods Maintain regular attendance to ensure avoidance of unpredictable, frequent and/or ongoing late arrivals and chronic tardiness Perform other related duties and responsibilities as assigned or required Actively participate in community and business related organizations QUALIFICATIONS Bachelor's degree in Criminal Justice, Business Administration or a related field Minimum three (3) years of experience in a service industry. Proven strong service orientation, excellent interpersonal, leadership and organizational skills Ability to develop and grow client relationships Ability to make decisions and conduct courageous conversations Manage multiple tasks with ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis. Excellent verbal and written communication skills with the ability to communicate in a timely manner any changes or recommendations that could have impact on our service image or brand In-depth understanding of financial performance Ability to work in a team-oriented management environment while having an entrepreneurial attitude. PREFERRED QUALIFICATIONS: Previous Customer Service, Account Management, Sales, Facilities Management, Military or Law enforcement experience Contract, proprietary security services or military/law enforcement experience Key Competencies: Interpersonal Skills, Deliver Results, Client Focus, Time Management, Financial Management, Problem Solving, Conflict Management, Timely Decision Making, and Accountability BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID2024-1311366

Job DescriptionDescriptionCalling all fellow slushie junkies, Frazil fans, and frozen beverage connoisseurs! Freezing Point is the fastest growing frozen beverage company in the US and the maker of Frazil, 100% Juice Frazil, and Café Tango! If you are a tireless relationship builder, and collaborative multitasker who excels at handling a high-volume of accounts, read on…we may be the perfect team for you! The Freezing Point sales teams work directly with distributors and chains to bring individual businesses, convenience stores, gas stations, etc. into the Frazil or Café Tango program. While our outside sales teams build and maintain many of those relationships, our Customer Success team leads the onboarding process and carries the sales process over the finish line. Paired directly with a Regional Sales Manager, they manage contract completion, vendor relationships, third-party service providers, and are key to coordinating onboarding activities with all internal Freezing Point teams. Salary: $50,000 - $60,000 Base Salary Total Base + Commission: $60,000 -$75,000+ Key ResponsibilitiesOn any given day you may: Serve as the primary in-office liaison for the completion of sales and onboarding of new clients. Partner closely with distributors, broker partners, and convenience stores to complete the onboarding process. Identify sales drivers and action on remediation plans for large chain customers to improve retailer performance and grow sales. Successfully support the execution of tradeshows including scheduling, equipment management, set up, and attending shows as needed. Manage incoming lead calls as needed, promoting the Frazil product through education. Complete day-to-day team projects including reporting, analysis, research, and marketing campaigns. Work closely with internal groups including Sales, Customer Service, Performance Management, Logistics, and Marketing. Complete all administrative work associated with sales operations including CRM system updates, notation, call backs, etc. Skills, Knowledge, and ExpertisePreferred Qualifications and Skills: Bachelor's degree from a four-year college or university 2-3 years in sales operations, client success, or account management; preference given to experience in the convenience store industry Proven experience managing high-volume inboxes and large data sets within Excel. Who will be successful in this role? Our Customer Success team has a broad background in a variety of fields. While specific industry experience is not required, the key skills and behaviors needed to succeed in this role include: You have e xceptional communication and follow-up. You are a natural born communicator and are comfortable communicating in writing, over the phone, and in person. You communicate well under pressure and have experience navigating high-stakes conversations that have direct implications to budget, customer experience, or contract success. You are a relationship builder, both internally and externally. You build rapport through active listening, professionalism, and execution. You know that the success of any B2B relationship hinges on delivering as promised. You are a strong team player with a collaborative work style. You empathize before you criticize and always look to find the common ground. You give and receive feedback well. You contribute through sharing ideas but are more focused on the success of the overall team than ego. You have a proven system to manage your time. This isn’t your first rodeo. You know your individual work style and have honed your ability to prioritize and triage. You consistently deliver and know when to ask for help. You have a passion for details. You are energized by accuracy and enjoy a healthy balance of task-based work and organic, nuanced relationship management. You are capable of managing lots of "little things" while maintaining accuracy and output. You are data driven. You use data to direct your work with an eye for efficiency and value-added efforts. Metrics are motivating and you even enjoy some healthy competition now and then. Working Conditions Onsite office position in Salt Lake City, UT. BenefitsOur Sales Ops team enjoys a full benefits package include Medical, Dental, Vision, Life & Disability, Supplemental Insurance, PTO, Floating Holidays, Paid Holidays, and 401k.

Job Description David Weekley Homes is seeking a Warranty Service Manager to join our Salt Lake City team through the Salt Lake & Utah County areas. This position requires someone who is a self-starter, able to work independently as well as work closely with customers, builders, and sub-contractors in a fast-paced environment while achieving high levels of customer satisfaction. Warranty Service Managers (WSM's) resolve warranty calls made by David Weekley homeowners by visiting the home to inspect the issue, determine if it's eligible under warranty and work with customers and subcontractors to resolve the issue quickly. WSM's are responsible for warranty resolution in multiple communities to which they are assigned throughout the Salt Lake County and Utah County areas and work primarily from their vehicle and in or around customers' homes. Job Responsibilities: Coordinate and schedule all repairs with contractors and customers Follow up, inspect and ensure completion of all repairs Hold subcontractors accountable for results Instruct customers on how to maintain their homes, as well as communicate what items are not warrantable Manage your budget Perform minor repairs as needed Handle multiple tasks, as well as projects, within designated timeframes The ability to say "no" and overcome objections in a professional manner Responsible for achieving high levels of customer satisfaction Qualifications A positive attitude and good social/interpersonal skills are essential Must be able to deal with and remain calm in confrontational situations and deal with negativity Previous experience in the home building industry and/or some home repair experience is helpful Previous experience in a customer service environment Demonstrate exceptional listening and communication skills Follow up and follow through consistently to deliver outstanding service Have excellent time management, organizational and scheduling skills Additional Information . What We Offer: Come build your future with our winning team, recognized by Fortune Magazine as one of the "100 Best Companies to Work For" 18 times! David Weekley Homes builds in 19 markets across the U.S. and is one of the largest private home builders in America. We offer an excellent benefits package that includes: Health Insurance - Medical, Dental and Vision 401k and discretionary 8% match Employee Stock Ownership Plan Profit Sharing Vacation, Paid Holidays, plus PTO New Home Discount for Team Member and Family College Scholarship Program Community Outreach Sabbaticals And more! David Weekley Homes is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to any status protected by state or federal law. Note to Job Seekers: No telephone calls or walk-ins please. Interviews are by appointment only. Your resume will be reviewed and qualified candidates may be contacted in the event of a potential job match, or if further information is needed.

Resource Innovations is seeking a Customer Service and Rebate Processing Team Lead to join our growing team in Salt Lake City. We are seeking a highly skilled and motivated Customer Service and Rebate Processing Team Lead with a strong background in Energy Efficiency Rebate Processing to join our dynamic team. As a Customer Service and Rebate Processing Team Lead, you will be in charge of compiling rebate submissions within databases and facilitating the processing of payments. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities Groups and Batches rebate submissions within processing databases. Ensures the accuracy and timeliness of project batching. Coordinates the delivery of data files to the Checks processing team Analyzes large data sets for general quality assurance Other duties as assigned. Requirements Advanced Microsoft Excel skills Background in Data Analytics Detail oriented Interest in sustainability and passionate about making a meaningful impact on the environment. Preferred skills, education and experience Bachelors Degree Experience working with Data and Databases Experience working with large sums of money Benefits Resource Innovations offers competitive salaries based on candidate's qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus and an overall comprehensive benefits package. About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. The above and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Job Description The Cleaning Services Supervisor is responsible for daily oversight and administration of facility cleaning throughout DBH and developing and implementing a regular schedule of activities to maintain the expected level of cleanliness throughout the company. These activities include being an active member of the Cleaning Services team to clean DBH facilities, ordering and stocking required cleaning supplies, coordinating responses to urgent cleanup requests, and acting as the liaison between DBH and external services providers that assist with cleaning needs. The Cleaning Services Supervisor is directly responsible for personnel within the Cleaning Services program, including supervision, training, recruitment, and scheduling for custodians. Essential Job Functions The Cleaning Services Supervisor must be able to complete the following essential job functions: Perform all supervisory functions for the DBH Cleaning Services program, including developing a schedule to meet DBH's cleaning needs, completing all aspects of the recruitment process to fully staff the program, participating in personnel actions, ensuring that all required training is completed by all members of the cleaning team, and providing regular training to team members. Manage inventory of cleaning supplies through regular ordering and stocking each facility, as needed. Maintain cleaning equipment. Perform regular inspections to ensure that equipment is operating as expected. Conduct minor repairs and/or coordinate regular maintenance of equipment. Develop and implement cleaning checklists for each facility to include tasks that must be completed daily, weekly, monthly, and quarterly. Perform all cleaning tasks on cleaning checklists at assigned facility. Develop and maintain relationships with external cleaning service providers who assist with facility cleaning assignments. Coordinate responses to urgent cleaning needs outside of regular cleaning schedule and task checklist. Other duties as assigned. Locations The DBH Cleaning Service program is divided into two (2) teams who are each responsible for cleaning a specific set DBH facilities: Cleaning Team A Layton A: 2250 North 1700 West, Layton, Utah Syracuse: 1799 West Antelope Dr., Syracuse, Utah Cleaning Team B CRU: 2250 North 1700 West, Layton, Utah Main Street Clinic Annex: 952 South Main Street, Layton, Utah Bountiful: 150 North Main Street, Suite 101, Bountiful, Utah The Cleaning Services Supervisors will manage both cleaning teams. Shifts The DBH Cleaning Services Supervisor will work Monday through Friday from 5:00 pm to 10:00 pm. Compensation The starting pay for Custodians is $17.00 per hour, based on the established minimum qualification of the position. Required Experience Required Demonstrated experience in the cleaning services industry. Preferred 5+ years of commercial cleaning experience. Previous supervisory experience is preferred. Previous experience managing a cleaning program is desired. Qualifications, Skills & Abilities Qualifications Must be at least 18 years old. All employees at DBH must successfully pass a pre-employment criminal background check as well as a pre-employment drug screening. Since Davis Behavioral Health works with Federal grants the company and its employees must comply with the Federal drug laws, including no use of medical marijuana. Must have reliable transportation and a valid driver's license. A clean driving record is also required to utilize the DBH vehicle fleet. Skills & Abilities Ability to communicate effectively orally and in writing in the English language. Proficiently utilize required systems and/or equipment related to performing essential functions of the job. Demonstrated ability to motivate and engage staff. Good organizational and time management skills. Ability to provide exceptional customer service, respond to requests for services and assistance, and maintain a positive attitude. Ability to exhibit sound judgment. Ability to react well under pressure and adapt to changes in the work environment. Ability to work independently and effectively. Ability to establish and maintain effective working relationships with other staff and community partners. Ability to work diligently and maintain company standards without prompting. Ability to maintain client confidentiality. Benefits The part-time Cleaning Services Supervisor position is not eligible to participate in the agency's benefits program. All employees at DBH are eligible to utilize the agency's robust Employee Assistance Program (EAP) through Intermountain LiVe Well. Davis Behavioral Health is an equal opportunity employer. DBH Criminal Background Check & Drug Screening Disclaimer Davis Behavioral Health is a drug-free workplace and requires all employees to successfully pass a pre-employment drug screening. DBH will not hire individuals currently using illegal drugs or abusing alcohol; therefore, making employment at DBH conditional upon successfully passing pre-employment drug screening by providing a valid sample. Candidates who are offered employment are required to report for a drug screen at an Intermountain WorkMed location within 24 hours of being requested to do so by the DBH Human Resources Department. Davis Behavioral Health works with Federal grants and must comply with the Federal drug laws, including no use of medical marijuana. Further, all employees at DBH must successfully pass a pre-employment criminal background check as part of DBH's licensing agreement with the State of Utah. Failure to pass either screening will result in the termination of any job offer submitted and/or employment for any individual who has started employment while the criminal background screening is in process. Pending and/or open charges will likely impact a candidate's ability to pass the pre-employment criminal background screening. Job Posted by ApplicantPro

Job Description You could work anywhere. Why us? Join a pre-IPO startup with capital, traction and runway ($240M funded | 40X revenue growth in 4 years | $2T market size). Work closely with brilliant leaders and team mates from companies like McKinsey, BCG, Bain, Nvidia, GEICO, Better, Nerdwallet, a16z, etc. Disrupt a massive market and take us to a $5B business in the next few years. Be immersed in a talent-dense environment and greatly accelerate your career growth. About the opportunity: We are looking for a Senior Manager, Customer Operations & Strategy who is energized by working with a high caliber team and making a material difference in the lives of millions to join us! Reporting to our VP, Insurance Operations, you will elevate our customer experience and ensure we are operating efficiently through managing our onshore & offshore teams (~50 insurance agents), optimizing workflows, evaluating tools & systems, leveraging automation and our GenAI chatbot & voicebot technology, and strengthening the collaboration between our customer-facing, product and engineering teams. As the leader of our insurance operations team, you will set ambitious goals, drive execution and maintain a culture of high performance. You will drive improvements along three key metrics: Operational Cost per Customer, Speed of Customer Request Fulfillment, and Customer Satisfaction. Through your influence, you will play a critical role in helping us go from 5M to 50M customers and become a $5B business in the next few years. Jerry is building the first super app to help people optimize all aspects of owning a car – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 40X and our team to 250 across 4 countries. How you will make an impact: Performance Management: Build and maintain a high-performance culture among both onshore and offshore teams by setting ambitious goals, holding our teams accountable to those goals, rewarding top performance, and addressing underperformance quickly. Hiring, Training & Onboarding: Plan for hiring (onshore and offshore) and work closely with recruiting to bring on high caliber team members. Redesign and enhance onboarding and training programs for onshore and offshore teams, ensuring a comprehensive and well-organized curriculum. Ensure readiness assessments before new hires begin handling customer interactions. Workflow optimization: Define and own workflow improvements, including the development of offshore teams. Help balance efficiency with customer experience while adhering to licensing requirements. Systems evaluation: Work with our leadership team to evaluate and improve current systems (e.g. omni-channel solutions and the use of tools like Front and Talkdesk). Automation: Partner with our automation and app teams to help reduce incoming calls, texts, and requests, contributing to automation goals, and work to understand and improve our chatbot and voicebot performance. Minimum requirements: Experience managing a team of 50+ inbound contact center agents in a fast paced, high volume environment Proven track record of driving team performance indirectly through first-line people managers Experience making improvements to processes and training to increase team efficiency Ideal profile: You have a framework for problem-solving and live by first principles You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in your pursuit of excellence You are comfortable communicating with audiences varying from front-line employees to senior executives While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at *********************** About Jerry: Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Job DescriptionBenefits: Competitive salary Employee discounts Opportunity for advancement Training & development The Studio Manager position is responsible for all day-to-day operation and management of the business and of leading a team to deliver the ultimate client experience. The Studio Manager will also work closely with owner to help oversee human resource management, public relations/marketing, customer service/relationship management, and fiscal accountability. This position requires accessibility including first point of contact 24 hours/day, 7 days/week. LOVE WHAT YOU DO At Waxing the City, we are passionate about helping our clients look and feel their best. Studio Managers are true leaders paving the path to success for our Cerologists and the overall business. From creating a unique experience for our clients to providing ongoing coaching to the service providers to managing the needs of the business. Developing a team starts with morning Huddles to get the day started, weekly 1:1s to create and track goals, create a learning environment that allows our Studio Coordinators and Cerologists become their best by celebrating accomplishments and recognizing areas of opportunity to improve upon. We hire Studio Managers who will share our commitment to providing a caring culture and welcoming atmosphere not found anywhere else. Being a part of Waxing the City means you are part of something bigger youre a part of improving the self-esteem of the world. We are seeking an individual who has an entrepreneurial spirit that will champion the careers of our Cerologists and business to success. This person must thrive not only on running day-to-day operations but helping the business to grow. This person must be able to confidently manage all aspects of the business from client service, human resource management, local marketing/PR, inventory, and fiscal accountability. This person will also be passionate about the beauty industry, engaged in ongoing learning, and enthusiastic about the local community the studio serves. ESSENTIAL FUNCTIONS: Client Acquisition, Client Experience, Client Retention Inventory Management Local Marketing, Community Engagement, Local Studio Social Media, and Public Relations Staff Recruitment, Hiring, Management, Development and Retention Studio Upkeep this includes but not limited to the following; managing cleaning checklist in accordance to the Board of Cosmetology for the treatment rooms & front lobby area. Identifying & reporting any broken or unsafe equipment in the studio to ensure the safety or employees and clients. P&L Management Execution of System Wide Promotions and Club Orange Loyalty Program Growth and Retention ROLE SCOPE AND COMPLEXITY: This role ensures that the business is running at maximum efficiency, the client experience is delivering on expectations and goals, the staff is receiving applicable training and development, and the business is operating at a profit. The Studio Manager is responsible for oversight of operating according to the laws of the State and that all employees (Cerologists) have the appropriate licenses, abilities to perform the duties assigned, and is adept at delivering a high-end client experience. This is an in person position: 1771 e Murray Holladay Rd Millcreek UT 84117 MINIMUM QUALIFICATIONS REQUIRED: 2-year degree or equivalent Effective leadership skills Excellent written and verbal communication skills Ability to motivate a team to deliver a superior client experience Exceptional Customer Service Ability to juggle multiple priorities and deliverables simultaneously Detail Oriented PREFERRED: 2 years business and staff management 2 years beauty industry/salon experience

Job DescriptionBenefits: Bonus based on performance Employee discounts Wellness resources BODY20 Presale Studio Manager Are you the next Studio Manager for a cutting-edge boutique fitness brand? One that combines personalized one-on-one training with cutting-edge Electro Muscle Stimulation technology that allows for a complete full-body strength workout in a fraction of the time ? Do you have a passion for life and fitness; for helping people unlock their full potential? Then lets turn your passion into a dream career! Come apply to be a part of one of the fastest-growing fitness brands in the industry TODAY! About Us: BODY20 is a boutique fitness franchise that leverages technology by using an FDA-cleared Electro-Muscle Stimulation (EMS) suit to revolutionize how people work out. At BODY20, we live what we believe. Fitness should never compete with your career. Getting in shape shouldnt hurt. Everybody should get the most out of life, and every BODY is entitled to feel great. We believe in FITNESS EQUALITY . BODY20 Studios offer a 20-minute one-on-one workout with a certified BODY20 Coach that guides members through customized strength and cardio programs, allowing for over 150 times more muscle contractions than a conventional workout, without any use of traditional gym equipment. In just 20 minutes, once a week, BODY20 aims to materially impact the remaining 10,060 minutes of the week, for every member. Position Title: Studio Manager Reports to: Studio Owner Schedule: 40+ hours/week- During Presale schedule may vary based on scheduled events and may require Monday - Saturday workweeks. Pay Structure: Base Salary of $45,000 to $60,000 plus bonus opportunity of 20%. Total comp $60,000 to $72,000 We value your hard work; as the business grows, we offer the opportunity for your compensation to grow! Job Overview As the Studio Manager, you will report directly to the Owner of BODY20 Studio Location. You will be responsible for managing the Studios business in all aspects and are expected to dedicate your full-time and best efforts to your position. Your responsibilities will include but are not limited to the below. General Job Responsibilities Recruits, Hires, and Trains, all studio sales staff during and after presale, making sure to identify individuals who will be Brand Ambassadors. Manages, develops, evaluates, and executes the performance of all studio sales and trains staff for continued success and future growth Regularly attends training, bringing lessons learned back to sales staff for implementation. Regularly attends sessions to know and understand the product Manages daily operations, including client and staff concerns in a fast-paced fitness studio. Create a staff schedule to ensure all open hours are adequately covered and managed appropriately for successful sales & lead daily and monthly goals. No overtime is authorized without prior approval. Works directly with the owner to increase studio utilization and workout traffic Promotes the studio and brand through social media efforts by directing staff to participate in campaigns Has a regular cadence of meetings and training with the team to ensure continued development and completion of goals Executes and coordinates the companys marketing and ongoing sales drivers (pre-sale events, studio events, outreach) Manages any disciplinary actions involving studio employees Responsible for meeting performance metrics (KPIs), revenue, ordering, inventory, payroll, and facilities maintenance Meets or exceeds personal sales goal as well as studio total goal Acts as brand ambassador for community engagement, lead generation, civic networking, and collaboration. Ensure compliance with policies, business practices, systems, and device settings. Presale Responsibilities and Standards Lead Calls: The General Manager must perform a minimum number of daily calls to new leads, with targets determined based on business needs and financial planning for the studio. Sales Production: Ensure daily sales production targets are met or exceeded, with specific goals set according to the studio's financial planning. Organic Lead Generation: Actively engage in organic lead generation activities daily, with goals tailored to the studio's business needs as determined through financial planning Lead Generation: Take a lead role in ensuring all prospecting, member, and corporate lead generation activities are conducted daily. Training: Role-play the rate reservation process, TI calls, and tours (as the club opening approaches) weekly with all staff members. Responsible for taking and posting high-quality pictures of marketing efforts, studio progress, and any other requested items weekly. Assist in responding to questions and inquiries received through social media platforms. Daily Pre-sale center set up. This includes but is not limited to: prop signs, tent, table, stick-in-the-muds, and flags. Create a detailed plan for the week, including areas to market, teams, and goals, and send this plan to the area supervisor and designated contacts. Manage giveaways efficiently. Pre-sale memberships should reflect giveaway usage. Email Management: Manage the studio email account daily. Work events or presale center outside, if weather permits, under the tent. Qualifications 2+ years of Fitness Industry Sales experience 2+ years of Customer Service experience 1+ years of Boutique Fitness management experience Minimum experience operating revenue of $600,000 or higher annual revenue As a Studio Manager, You Are: Passionate, positive, and detail-oriented team player Strong interpersonal communicator and experienced coach or leader A collaborator who wants to be a part of one of the fastest-growing franchise brands in the fitness sector Success-driven, motivated, and has a growth mindset Perks & Benefits: Free Coaching Sessions! Paid Time Off Opportunity For Benefit Options This BODY20 franchised studio is independently owned and operated under license by BODY20 Global USA LLC ("Franchisor"). Your application will go directly to the franchise studio owner, and all hiring decisions will be made by the studio owner or its management. Franchisor does not have any direct or indirect control over the franchised studio's employment practices. All inquiries about employment at this BODY20 franchised studio should be made directly to the studio owner, not to Franchisor.

SelectHealth is a not-for-profit community health plan serving more than 1 million members in Utah, Idaho, and Nevada. As part of an integrated system with Intermountain Healthcare, we share a mission of "Helping people live the healthiest lives possible" to ensure our members and the communities we serve have the highest quality healthcare at the lowest possible cost. SelectHealth's line of businesses (LOB) include Medicare, Medicaid, FEHB, Marketplace Qualified Health Plans and fully-funded and self-funded Commercial plan. Summary: The field care manager partners with members, their family and/or caregivers and providers so that they can self-manage their care, optimize their functional health status, have quality outcomes and use the health system appropriately. They are responsible for developing, documenting and implementing a program designed to address the medical, physical, mental, emotional, spiritual, social and supportive needs of the member. The field care manager facilitates ongoing program activities as well as provides care management services to program enrollees. The field care manager can expect a majority of their time in the field visiting our members in their homes, in long-term care facilities, or in the community. Scope: This position requires both remote work and local travel to meet members in their home's or community. Occasional in-office presence is required for meetings and training. Position reports to a Healthy Connections Program Manager or Director over a specific line of business. Conducts in-home, community-based and telephonic/video assessments and updates to care plan. Job Essentials: Identifies members who are unable to adhere to a medical plan without additional assistance and enrolls members who are willing to engage in care management services by reviewing referrals, records and conducting appropriate assessments. Follows the applicable established model of care or care management program policies and procedures to assess, establish and maintain a plan of care which incorporates the member's individualized needs and goals within the benefit plan throughout the care management process. Ensures the plan is evidence based and consistent with goals and objectives of referral, payer contract, or established care processes. Maintains records by reviewing case notes; logging events and progress according to applicable regulatory requirements such as NCQA, CMS and State EQRO standards. Coordinates and facilitates communication among the member/family/representative, members of the healthcare team, and other relevant parties (e.g. other payers, Sales Team, Employer Groups, etc.) through interdisciplinary team meetings or other coordinated communication. Contacts patient at prescribed intervals and as necessary to determine if the goals are being achieved or if they continue to be appropriate and/or realistic. Determines variances and refers patient to more comprehensive level of care if indicated. Minimum Qualifications Bachelor's degree in Nursing (BSN) or Master's degree or higher in SW (LCSW or PhD) from an accredited institution (degree will be verified) Current RN or LCSW/PhD license in the State where care management services will be provided. Five years of clinical practice that may include quality assurance, home care, community health or occupational health experience Reliable transportation and the ability to travel within assigned geographical region to meet members. Strong written, and verbal communication and conflict resolution skills Intermediate computer software skills in word processing and spreadsheet programs Ability to work independently, be self-motivated, have a positive attitude, and be flexible in a rapidly changing environment Preferred Qualifications Certification in Case Management (CCM) Familiar with Motivational Interviewing Knowledge of government programs (i.e., Medicare; Medicaid). Health insurance product knowledge. Experience working with third-party payers Ability to work independently and be flexible in a rapidly changing environment. 3+ years of relevant case management experience serving persons determined to have a Serious Mental Illness condition, individuals who are elderly and/or persons with physical or developmental disabilities Physical Requirements: Ongoing need for employee to see and read information, assess member needs, and view computer monitors. - and - Frequent interactions with providers, members that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues accurately - and - Manual dexterity of hands and fingers, this includes frequent computer use and typing for documenting member care, accessing needed information, etc. Location: Valley Center Tower Work City: Murray Work State: Utah Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $43.98 - $63.79 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. All positions subject to close without notice.

Job Description **Opportunity for an Area Manager in the Salt Lake City Metro Area** See yourself here. Onsite Women's Health is on a mission to improve women's healthcare. In partnership with forward-thinking providers across the country, Onsite Women's Health offers comprehensive mammography services with clinical expertise, innovative technology, and proprietary protocols that delivers personalized, convenient breast care for the patient. We offer employment opportunities unlike any found in more-traditional environments. All of our client practices are typically open Monday through Friday (no weekends!) during normal business hours. The daily pace is rigorous but personal, so it's not for everyone. Our community is built on the passion and experience of clinicians and staff who thrive with Onsite. You can too. Imagine being valued for what you know as well as your limitless learning potential. We are the Onsite Community. Convenience drives compliance, and compliance saves lives. Convenience is critical to ensure that most women have time to remain compliant with their breast care. By offering mammography and breast care within the patient's primary care or OB/GYN practice and scheduling appointments in coordination with an annual exam, compliance is easier to accomplish. Here is where you belong. What makes our patients feel like VIP? Our staff. Do you have experience supervising in a fast-paced, multi-location, high-energy, customer-focused environment? Do you excel at multi-tasking and time-management? Are you goal-driven and aspire to have a career and not just a job? Then we need to talk. What are your responsibilities? This position reports to the Regional Director of Operations and is responsible for overseeing and supporting day-to-day operations across a portfolio of 6-10 Onsite Women's Health partnered breast health centers. In addition to the Regional Director, the Area Manager will have close working relationships with partnered site physicians, administrative staff, off-site radiologist(s), local hospitals and/or radiology imaging centers, and various members of the Onsite Women's Health (OWH) organization. The ideal candidate will possess: A well-balanced skill set that allows for successful interaction with a diverse range of professionals and patients; superior mammography technical skills and thorough knowledge of MQSA protocols and ACR requirements. Must have experience supervising others in a fast-paced environment, be dependable, self-motivated and able to problem solve quickly and effectively. Must also be able to manage conflicting priorities efficiently under pressure. Provide clinical, professional and managerial guidance to OWH team members. The Area Manager will assist the Regional Director as needed in the pre-installation activities, marketing efforts, hiring of personnel and implementation of new practice locations in her specific region, as well as: Work directly with the Regional Director and other OWH team members to assure the success of new practice locations Oversee the day-to-day operations of OWH sites and staff within the practices partnering with Onsite to ensure high-quality patient care is provided Serve as backup coverage across her portfolio of sites. As such, at times the candidate may be asked to perform 3D tomosynthesis mammography of the highest technical level Desired Skills and Experience ARRT required Advanced certification in Mammography required Minimum of 5 years of practical experience Must maintain CMEs as required by State and or National accreditation bodies Proof of required educational level(s) due at time of hire Management experience preferred Overnight travel may be required depending upon assigned site locations & coverage needs Experience working with Microsoft Office (Word, PowerPoint, Excel) Demonstrated ability to communicate both verbally and in writing Hours & Compensation Exempt salary position with extended hours possibly required Both local and distance travel is required for this position Hours are based on the individual practice hours, days of operation and patient volume We are always interested in individuals who share our vision of service to women's health. If you are focused on personal and professional growth and wish to enhance your career with a unique environment, this might be the right opportunity for you! We offer comprehensive benefits and a competitive salary. EOE M/F/H/V Job Posted by ApplicantPro

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. You can find DriveTime's tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you're located, if you've got DRIVE and you're looking to make an impact, we'd love for you to make a difference with us! That's Nice, But What's the Job? Responsibilities of the Job (Or Better Known as, Your Next Destination) Responsible for being fully involved in sales and customer experience activities, both virtual and in-store. Performs various detailed tasks throughout the dealership such as preparing titles, loan documents and taking down payments. Takes customers on test drives, demonstrating vehicle features. Is fully involved in sales and customer experience activities, both virtual and in-store. This includes all forms of communication and paperwork prior to a customer visit as well as in-person to provide solutions and complete the purchase. Partner with Managers and other Customer Experience Guides to delegate tasks and responsibilities, meeting customer and company needs. Understands and executes all administrative responsibilities including but not limited to deal documentation, underwriting, cash handling, inventory management, and meeting company provided expectations. Understands and executes company directives, initiatives, and expectations. Making phone calls, scheduling appointments, answering questions and educating potential customers about their options. Collaborating with team members to reach sales targets. Opening/closing the dealership when needed. Knowledge, Skills and Abilities (The Good Stuff) Professional and persuasive communication skills; must have the ability to ask for the sale and handle customer requests. Required; at times to work a flexible schedule including early mornings, evenings and Saturdays. Understanding the characteristics, features, and capabilities of all vehicles, and providing customers with detailed information. Must execute the highest attention to detail when assisting with the sale processes. Must be able to retain training instruction, implement feedback received, and adapt to any and all changes in processes: Phase 1: Customer Engagement and Experience Phase 2: Inventory Management and Dealership Workflow/Operations Phase 3: Titles, Loans and Vehicle Processes Must practice strict discretion when dealing with sensitive information and account information. Must be comfortable operating and parking vehicles on and off the lot. Must be able to work autonomously and take ownership on assigned tasks. Must assure the highest level of customer experience and satisfaction. Requirements (a.k.a. What You Need to Get the Job Done) High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience. 3+ years of related work experience such as customer service, sales, or retail industry. Valid driver's license and acceptable driving record for the previous 3 years. Must be at least 18 years of age. Ability to pass a drug test and a background check. So What About the Perks? Perks matter Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! Gratitude is Green. We offer competitive pay across the organization, because, well... money matters! Consistent Work Schedule. We are strong believers in work/life balance. We're closed on Sundays to give our employees valued time with family and friends. Teamwork, Makes the Dream Work. Be part of a winning team and get winning results. Monthly bonus share, sales contests, and other perks to recognize a job well done. World Class Training and Development. Starting as a Customer Sales Guide, you can quickly certify on higher levels and prepare for the next role with our manager training programs. Paid Time Off & Paid Holidays. Not just lip service: we work hard, to play hard. Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

14497BR Retail Co-Manager Starting salary range: $65,000 to $67,600 plus bonus annually. Saratoga Springs Utah - Overview Creativity has many sides, and yours is shaped by your leadership and skills. At Hobby Lobby you have the ability to take your individual creativity and mold it into a special opportunity for career advancement starting at the Co-Manager position. In the role as Co-Manager you will: Be engaged in the daily operations of your assigned location in preparation for your role as a future Store Manager Execute organizational directives to the best of your ability Work to help develop your team in an effort to help them maximize their potential Job Description - Requirements Must have previous big-box retail management experience Have an entrepreneurial spirit with sound decision-making capabilities Be open to relocation for promotion Starting salary range: $65,000 to $67,600 plus bonus annually. Benefits: Competitive Wages Medical, Dental and Prescription Benefits 401(k) Program with Company Match Paid Vacation Sick Personal Pay (SPP) Employee Discount Life Insurance and Long Term Disability Insurance (LTD) Flexible Spending Plan Holiday Pay Safety Sensitive Position - subject to pre-employment drug testing where applicable by law. Hobby Lobby Stores, Inc., is an Equal Opportunity Employer. For reasonable accommodation of disability during the hiring process call *************. Job Title #961 Saratoga Springs Co-Manager Address 1 NWC N. Redwood Road & Dalmore Dr. Zip Code 84045

Reports to: Director of Manufacturing Compensation: $115 - $130K + bonus Responsibilities & Requirements of the SENIOR OPERATIONS MANAGER: 5+ years experience in food-grade or consumable product industries 3+ years of management experience with a proven track record leading in a change/growth environment Bachelor's degree in engineering, business management, or related highly preferred A strong technical or engineering background preferred Outstanding communication and collaboration skills that allow you to effectively lead, manage, and supervise daily operations of the manufacturing facility Ensure daily production goals are met while maintaining a clean, collaborative, and safe work environment through executing strategies and achieving KPIs Provide coaching and mentorship to direct reports, fostering a culture that embraces company values Deep understanding of Lean principles and drive for continuous improvement Oversee production processes, ensuring high standards of quality control and safety compliance Thrive in a fast-paced and evolving company culture with the ability to ramp up quickly Strong knowledge of compliance certifications and industry standards highly desired Exhibit strong organization and decision-making skills to ensure efficient team management and smooth operations. Bilingual skills (English/Spanish) are a plus, enhancing communication with a divers workforce Ability to work in the U.S. without current or future sponsorship

We are looking for an enthusiastic and dedicated Sr. Manager, Consumer Experience to enhance and enable an exceptional consumer experience for the Outdoor Performance platform. The Outdoor Performance strategic priorities are to be consumer-first focused, lead with power brands, and invest inward. The Consumer Experience team will be part of the Direct-to-Consumer team that will build the Outdoor Performance business by creating focus and power with the consumer. The Sr. Manager, Consumer Experience plays a crucial role in shaping and implementing strategies to enhance consumer satisfaction and loyalty. In this role, you will be responsible for understanding customer needs and preferences, developing strategies to enhance customer satisfaction, and implementing initiatives to improve the overall customer experience. This position reports to the Senior Director, DTC and is based in Logan, Utah. As the Sr. Manager of Consumer Experience, you will have the opportunity to: Lead and motivate a team of fishing, hunting, camping, hiking and outdoor experts to deliver personalized product expertise and outstanding consumer service. Lead and motivate team maintaining a positive and professional work environment, and collaborating with other departments to streamline processes and enhance consumer satisfaction. Develop robust onboarding and ongoing training programs in order to maintain and expand the team's working knowledge of our products, ensuring that the team has sufficient understanding of and affinity for each of our brands, products, and their target users Provide accurate and helpful information to consumers including technical support and education for products including overall troubleshooting, connectivity, and/or product assembly. Help build brand loyalty and enhance the company's reputation in the market by actively engaging with consumers and addressing their needs. Analyze consumer feedback and data to identify areas for improvement and implement strategies to enhance the overall consumer experience. Create a consumer-centric culture where the focus is on delivering exceptional service and fostering long-term relations with consumers. Maintain and expand working knowledge of our products. Effectively present information and respond to questions from management and team members. Convert troubleshooting initiatives into sales opportunities. Provide accurate and helpful information to consumers by having a deep understanding of our products, services, as well as our policies and procedures. Collaborate with marketing, sales, customer service, and product development to align efforts toward creating a consumer-centric approach. You have: Bachelor's Degree in appropriate field of study required. 5+ years in consumer experience with a focus on creating, measuring, and refining the consumer experience strategy and engagement. 3+ years in consumer products. Excellent communication and interpersonal skills, as well as strong problem-solving abilities. Be able to work well under pressure and be comfortable using consumer service software and tools. Positive attitude, a strong work ethic, and willingness to go the extra mile. Must be technically inclined. Strong time management and multi-task skills are essential. Ability to execute tasks with a high degree of accuracy and attention to detail.

Store Manager Community Choice Financial Family of Brands As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the example for account management, marketing, and compliance all while providing an unmatched customer experience in our high-velocity and fast-paced environment. As you're helping your team and the business grow, we'll provide you with ongoing and comprehensive training and development programs to take your career to the next level. Responsibilities: Coach, lead, and develop all store employees to obtain new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports. Lead the charge and set the example for all store employees to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue. Enforce adherence to quality standards, procedures, and local and state laws and regulations. Audit loan/pawn agreements and transactions to ensure staff accordance with procedures and practices. Participate in audits and compliance reviews as directed by the corporate office or District Manager. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures. Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits. Participate in the selection, review, hiring, and retention of new employees. Develop work schedules in accordance with budget, workloads, and store needs. Ensure store is staffed for optimal performance. Handle complex customer situations that arise with integrity and professionalism. Monitor and maintain internal and external store appearance and address basic facilities needs, including scheduling maintenance services. This includes overseeing store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels. Ability to maintain a full-time work schedule with regular in-person attendance, including some weekend hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week*. *Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements. Qualifications: High School Diploma or equivalent required Minimum one year of supervisory, key holder, or relevant leadership experience Minimum one year customer service, retail, and/or sales experience Hands on cash management experience Excellent verbal and written communication skills Proficiency in using phone system, Point of Sale, Microsoft Office, and other systems Must be at least 18 years of age (19 in Alabama) Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. Physical demands of this position frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard. Preferred Qualifications and Skills Experience in check cashing, document verification, money order processing Bilingual English/Spanish is a plus and may be required for certain locations What We Offer: Our Benefits Include**: A comprehensive new hire training program Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development Performance-based career advancement Educational Reimbursement Program (up to $5,000 per 12-month period, then up to $10,000 per 12-month period after five years with the Company) for select programs, courses, and certifications. Terms and conditions apply. Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program Company-Sponsored Life and AD&D Insurance Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment) Diverse Culture and Inclusive Environment **Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. About Us TitleMax is one of the nation's largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax has expanded to over 900 locations spanning 14 states. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************, @titlemax.com, or @titlemax.biz. In-store positions are in-person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

Job Description The role of an Enterprise Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customer's objectives, the CSM can align expectations, suggest a large range of additional services or product capacity to increase loyalty, alleviate any pain points, and help draw and deliver on an appropriate collaboration roadmap. We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-source infrastructure and applications. To provide the appropriate level of focus for every customer, CSMs are specialized in one of the following segments: Mass - SMEs or large businesses starting their journey with Canonical Focus - Large companies with established ARR Step Growth - a selection of high-potential customers All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Tech segment), including our Store customers. Location: This role will be based remotely in APAC region. What your day will look like Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more. coordinate complex projects in interaction with developers, IT managers and decision makers from various industries. Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfill the customer's objectives. Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales. Experience running a disciplined, weekly customer and business review process with cross-functional teams, identifying and prioritizing blockers, and driving resolution through corporate product and engineering teams Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documentation, processes and people to improve customer satisfaction and retention. Supporting customers through reactive ticket requests. Create campaigns targeting multiple customers through digital touch-points and activities. What we are looking for in you The ideal candidate would display impeccable customer facing skills with a passion for cloud and data centre infrastructure technologies. We are also looking for: Minimum 5 years of work experience with a strong relation to IT and with exposure to projects related to at least one of these topics: Linux OS, data applications, storage, cloud computing, networking, security, migration, IoT. Excellent presentation skills with the ability to guide a conversation about complex softwares. Experience building and improving internal processes while maintaining timely delivery to customer-related projects. A true team player capable of interacting with all departments and at all levels both internally and externally. Knowledge of agile methodologies. Additional skills that you might also bring Experience with Salesforce, Jira and CRMs is a big plus! We at the Customer Success team strongly appreciate various languages! Therefore, if you possess proficiency (both written and spoken) in Japanese, Korean, Spanish, Portuguese, German, French, or Italian, alongside an excellent command of English, please inform us! What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Job Description David Weekley Homes is seeking a Warranty Service/Customer Care Representative to join our Salt Lake City team operating in new home communities throughout the Saratoga Springs and Eagle Mountain areas of Utah. This position requires someone who is a self-starter, able to work independently as well as work closely with customers, builders, and sub-contractors in a fast-paced environment while achieving high levels of customer satisfaction. Warranty Service Representatives (WSR's) resolve warranty calls made by David Weekley homeowners by visiting the home to inspect the issue, determine if it's eligible under warranty and work with customers and subcontractors to resolve the issue quickly. WSR's are responsible for warranty resolution in multiple communities to which they are assigned throughout Utah County and work primarily from their vehicle and in or around customers' homes. Job Responsibilities: Coordinate and schedule all repairs with contractors and customers Follow up, inspect and ensure completion of all repairs Hold subcontractors accountable for results Instruct customers on how to maintain their homes, as well as communicate what items are not warrantable Manage your budget Perform minor repairs as needed Handle multiple tasks, as well as projects, within designated timeframes The ability to say "no" and overcome objections in a professional manner Responsible for achieving high levels of customer satisfaction Qualifications A positive attitude and good social/interpersonal skills are essential Must be able to deal with and remain calm in confrontational situations and deal with negativity Previous experience in the home building industry and/or some home repair experience is helpful Previous experience in a customer service environment Demonstrate exceptional listening and communication skills Follow up and follow through consistently to deliver outstanding service Have excellent time management, organizational and scheduling skills Additional Information . What We Offer: Come build your future with our winning team, recognized by Fortune Magazine as one of the "100 Best Companies to Work For" 18 times! David Weekley Homes builds in 19 markets across the U.S. and is one of the largest private home builders in America. We offer an excellent benefits package that includes: Health Insurance - Medical, Dental and Vision 401k and discretionary 8% match Employee Stock Ownership Plan Profit Sharing Vacation, Paid Holidays, plus PTO New Home Discount for Team Member and Family College Scholarship Program Community Outreach Sabbaticals And more! David Weekley Homes is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to any status protected by state or federal law. Note to Job Seekers: No telephone calls or walk-ins please. Interviews are by appointment only. Your resume will be reviewed and qualified candidates may be contacted in the event of a potential job match, or if further information is needed.