Retail Store Manager-Brenham Crossing
Customer service manager job in Brenham, TX
Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
As a Store Manager, you will have the opportunity to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
Responsibilities
Attract, hire, develop, inspire, and retain top talent including the store leadership team (SLT).
Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates through effective and fair leadership.
Responsible for owning and delegating leadership tasks to address customer experience, vendor relationship, or maintenance issues.
Partner with the SLT to support action plans that improve results and ensure effective execution of operational activities.
Implement and sustain floorset direction to optimize the business and bring the product story to life.
Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
Set the direction and goals for the day/shift when associates arrive for work.
Provide individual and team performance feedback.
Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
Lead exceptional in-store customer experiences through demonstrating and modelling selling behaviors rooted in Our Values and elevated product knowledge.
Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
Train, coach, reward, and motivate associates to improve selling and the customer experience.
Reinforce selling expectations, performance, results, and accountability with all associates.
All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
Maintain our values, policies, and procedures.
Qualifications
Proven experience delivering sales, exceptional customer experience, and operational results in a fast-paced environment.
2+ years of experience in a manager role, preferably in a retail setting.
Thrives in a customer-first based retail environment.
Ability to foster a customer-focused selling culture.
Passion for attracting, developing, and retaining top talent.
Effective communication skills, being open to feedback, and the ability to adapt quickly.
Ability to provide in the moment coaching to associates.
Ability to de-escalate store and customer situations effectively.
Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.
Education
High school diploma, GED certificate, or Relevant Work Experience
Core Competencies
Lead with Curiosity & Humility
Build High Performing Teams for Today & Tomorrow
Influence & Inspire with Vision & Purpose
Observe, Engage & Connect
Strive to Achieve Operational Excellence
Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:
On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it ... daily, weekly or whenever a need arises.
Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund.
40% merchandise discount and free product that encourages you to come back to your senses!
Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates.
Opportunity for paid time off and additional family benefits including paid maternity and parental leave.
Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance , Philadelphia Fair Chance Law , San Francisco Fair Chance Ordinance .
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
Application window will close when all role(s) are filled.
Retail Store Manager
Customer service manager job in Bryan, TX
Job Title
Retail Center Manager - Bryan, TX
Reports to: Director of Operations
Woodson Lumber is a leading distributor and retailer of specialty building materials and lumber products, operating multiple branches across central Texas. We combine our scale with local agility, serving contractors, remodelers, trade customers, and retail customers through best-in-class service, product knowledge, and operations excellence.
Role Summary
The Retail Center Manager is responsible for the full-spectrum operations, financial performance, and customer service at a retail location. This role leads teams across counter sales, warehouse, yard, delivery, transport, and logistics to ensure the branch runs efficiently, profitably, safely, and with a high level of customer satisfaction.
You will act as a bridge between corporate goals and local execution - driving metrics, coaching teams, optimizing processes, and delivering results.
Key Responsibilities
Operational Leadership
Oversee and coordinate all functions of the branch: counter sales, yard, warehouse, receiving, shipping, delivery, logistics, maintenance, and customer support.
Set, monitor, and drive key performance metrics (KPIs) such as inventory accuracy, equipment utilization, labor efficiency, cost per unit, and shrinkage.
Conduct regular audits and performance reviews; use data to identify gaps and drive continuous improvement.
Ensure compliance with company policies, safety protocols, and regulatory requirements (OSHA, environmental, DOT/transport).
Lead periodic operations meetings with supervisors, sales leadership, delivery staff, and other retail employees.
Resolve operational bottlenecks, escalations, and customer issues in a timely manner.
Manage branch capital expenditures, maintenance, and facility upkeep (vehicles, yard, equipment).
Financial & Business Management
Prepare, oversee, and manage branch-level budgets and forecasts (P&L responsibility).
Analyze departmental expenses, labor costs, and departmental variances.
Drive profitability by optimizing margins, controlling waste, and improving productivity.
Collaborate with Sales teams to ensure alignment of operational capacity with projected demand and sales growth.
Recommend and implement cost-saving and revenue-enhancing initiatives.
Team Leadership & Human Resources
Supervise, mentor, and develop assistant managers, yard foremen, shift leaders, counter staff, warehouse/yard staff, drivers, and support roles.
Work with Fleet team on efficiency, usage, and maintenance of all assets.
Establish goals, evaluate performance, provide coaching, and manage accountability.
Work with HR on recruitment, staffing plans, succession planning, training, and retention.
Promote a culture of engagement, safety, accountability, and continuous learning.
Ensure all employees receive appropriate training (operational systems, safety, product knowledge, customer service).
Customer & Vendor Relations
Act as the escalation point for customer service issues; work cross-functionally to ensure resolution.
Engage with key customers to understand their needs, ensure service levels, and identify growth opportunities.
Maintain vendor relationships regarding deliveries, logistics, and service agreements.
Represent the branch in local markets, industry groups, and community initiatives.
Required Skills & Qualifications
Required Skills / Must-Haves
Minimum of 2-3 years of operations or branch management experience in retail, distribution, or building materials (or related industry).
P&L and budget management experience.
Strong analytical skills; comfort with metrics, data interpretation, and continuous improvement.
Familiarity with logistics, transportation, and delivery operations (including fleet management).
Understanding of inventory control, cycle counting, demand planning, and materials flow.
Excellent leadership skills: ability to coach, influence, delegate, and develop teams.
Proven track record of process improvement, problem-solving, and driving change.
Strong communication skills (verbal, written, interpersonal).
Customer-focused mindset with ability to manage escalations.
Valid driver's license; ability to travel among branch sites (if applicable).
Ability to work in a fast-paced, dynamic environment, often under pressure.
Preferred Skills
Experience in the lumber, building materials, construction, or industrial supply sectors.
Working knowledge of DOT, regulatory, or safety compliance rules.
Technical experience for facility maintenance, fleet maintenance, or equipment.
Experience in trade sales, estimating, or contractor relationships.
Performance Metrics & Success Criteria
You will be evaluated based on metrics such as:
Branch-level profitability & budget compliance
Inventory accuracy, shrinkage, stock turns
Labor productivity and cost control
Safety incidents, compliance metrics
Employee engagement, turnover, training completion
Customer satisfaction, complaint resolution, retention
Successful implementation of improvement initiatives
Reporting & Interactions
This role reports to the Director of Operations.
Collaborates closely with Sales, Purchasing, HR, and Accounting teams.
Interfaces with external stakeholders: customers, vendors, transport carriers, local regulatory bodies.
Working Conditions & Physical Requirements
Must be comfortable working in a hybrid environment (office, warehouse, yard).
Ability to be on your feet, walk yards/warehouse frequently.
Occasional travel to other branches or vendor sites.
May need to respond to operational emergencies outside regular hours.
Ability to work in high-noise, industrial, or outdoor settings as needed (weather, dust, fork trucks, etc.).
Customer Service Manager I - II (Huntsville, Texas, United States)
Customer service manager job in Huntsville, TX
Job Title: Customer Service Manager I - II Work Place Flexibility: Hybrid Legal Entity: Entergy Texas, Inc.-GTX This posting may be used to fill multiple positions and can be filled in The Woodlands, Huntsville, Navasota, and Conroe, TX. This position can be filled as a Customer Service Manager I - Customer Service Manager II.
Job Summary Purpose
Responsible for maintaining relations with local governmental, business and community constituents, managing local media, complaint/issue resolution and overall responsibility for improving customer service in the region.
Job Duties and Responsibilities
* Develop and maintain targeted relationships with political and key community constituents, influential civic associations and small business leaders in the region. Manage Municipal franchises within the Region including community development, local area economic dev & strategic marketing plans.
* Resolve escalated customer issues from PUCT, Executive Complaints, Phone Center, Media, etc. working with Customer Service Support group. Responsible for media response, communications and other publicfacing communications within the region. Support local media relations (OpCo Comm Manager responsible for maintaining relationships with key media reps).
* Interact with Bus & ED group on site selection opportunities.
* May require managed customer account responsibilities on an as needed basis within the region.
* Responsible for external facing storm and emergency response.
* Provide leadership and coordination between operations and engineering to provide seamless service to customers and external constituents.
Minimum Requirements Education
* Typically requires a college or university degree in related field or the equivalent work experience.
Minimum Requirements Experience
* 5+ years experience in customer service, engineering, or operations.
Minimum Knowledge Skills and Abilities
* Excellent communication and presentation skills, with media & public speaking experience; Self-starter, change agent with strong project management ability. Strong organizational agility with the ability to delegate work and maintain focus on external role for the region. Must possess a strong technical understanding of operations, service requirements, regulatory regulations, company policies; Requires after hours & weekend availability during normal operations and extended support during storm events.
#LI-BW1
Primary Location: Texas-Huntsville Texas : Huntsville || Texas : Conroe || Texas : Navasota || Texas : The Woodlands
Job Function: Professional
FLSA Status: Professional
Relocation Option: Level II
Union description/code: NON BARGAINING UNIT
Number of Openings: 2
Req ID: 121775
Travel Percentage:Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.
EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Know Your Rights: Workplace Discrimination is Illegal
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact ************************ to schedule a time to review the affirmative action plan during regular office hours.
EEI Testing:
One way that Entergy has found to identify and assess the abilities and skills needed for certain jobs is through pre-employment testing. If this position does require an EEI test, the type of test will be located under the qualifications section of the job posting. If you are invited to a test session, we strongly recommend you review and complete the practice test as well as review the testing brochure for your respective test. The test brochure will give you critical information on the test such as time allocated and number of questions. Also, keep in mind that the actual test is timed; you should practice timing yourself while doing the practice tests. The practice test information and test brochures can be located by going to the EEI website, ********************************* Logon ID: entergy, password: practice test (2 words). Travel expenses incurred in connection with EEI testing are non-reimbursable.
In addition to EEI testing there is also Fit-for-Duty testing which will identify and assess the abilities and skills needed for certain jobs. If this position does require Fit-for-Duty testing, the type of test will be located under the qualifications section of the job posting.
WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.
Customer Service & Quality Manager
Customer service manager job in Brenham, TX
Company Overview: FXI is reshaping comfort and performance through foam innovation. From bedding and furniture to healthcare and transportation, our materials power the brands, products, and experiences people rely on every day. You'll find our solutions behind many of the most recognized consumer brands in comfort - including Molecule, Serta, Sleep Innovations, Yourigami, and Novaform - as well as in leading OEM and retail partnerships across North America. Our culture is built on curiosity, collaboration, and results. With cutting-edge R&D and a network of advanced manufacturing sites, FXI drives what's next in comfort technology. Everywhere foam goes, FXI innovations lead the way.
Job Overview: The Customer Service and Quality Manager is responsible for overseeing and improving customer service operations and ensuring the delivery of high-quality service standards. This role involves managing customer service operations and implementing quality assurance processes to maintain product integrity and customer satisfaction.
Essential Job Duties:
* Customer Service Operations:
* Develop and implement customer service protocols specific to the manufacturing environment to ensure timely and effective communication with clients.
* Manage customer inquiries, complaints, and issues regarding product quality and delivery, ensuring prompt resolution.
* Work in coordination with the sales and production teams to ensure customer requirements are understood and met.
* Develop and implement customer service policies and procedures to enhance efficiency and client satisfaction.
* Oversee the daily operations of the customer service department ensuring all customer inquiries and issues are addressed promptly.
* Analyze customer feedback and service level data to identify trends and areas for improvement.
* Develop and implement customer service policies and procedures.
* Manage and lead a team of customer service representatives.
* Monitor and evaluate the performance of the customer service team.
* Ensure customer inquiries and complaints are handled promptly and effectively.
* Quality Assurance Management:
* Oversee the quality assurance processes across the manufacturing facility, implementing industry best practices.
* Develop, implement, and maintain quality standards and procedures to ensure compliance with regulatory and company requirements.
* Conduct regular audits and inspections of products and processes to identify areas for improvement.
* Establish quality standards and conduct regular assessments to maintain service excellence.
* Implement continuous improvement initiatives to enhance customer service quality and operational efficiency.
* Ensure compliance with organizational standards and adherence to policies and regulations.
* Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
* Develop and implement quality control processes to ensure product and service quality.
* Analyze customer feedback and work with other departments to implement improvements.
* Prepare and present reports on customer service and quality performance.
* Team Leadership:
* Lead, train, and manage the customer service and quality assurance team, fostering a culture of excellence and continuous improvement.
* Conduct performance evaluations and identify training needs to develop team competencies.
* Facilitate communication and cooperation between the customer service and production teams to ensure seamless operations.
* Recruit, train, and mentor customer service representatives to ensure a high-performing team.
* Conduct regular performance evaluations and provide coaching to team members to enhance their skills and knowledge.
* Foster a positive and collaborative team environment encouraging professional growth and career development.
* Continuous Improvement:
* Analyze customer feedback and quality metrics to identify trends and initiate corrective actions and improvement projects.
* Implement process improvement initiatives to enhance product quality and reduce customer complaints.
* Lead cross-functional teams in quality improvement projects and report on progress and outcomes to senior management.
* Reporting and Documentation:
* Prepare and manage comprehensive quality reports, customer feedback summaries, and performance metrics.
* Ensure accurate documentation of quality assurance activities and maintain records as per regulatory compliance.
*
* Customer Satisfaction:
* Develop strategies to enhance customer experience and satisfaction, aligning with the company's quality and service objectives.
* Serve as the point of contact for key customer accounts, ensuring that their quality concerns are addressed effectively and efficiently.
* Develop and maintain positive relationships with customers, handling escalated issues and queries to resolution.
* Work closely with other departments to align service strategies with business objectives and customer needs.
* Design and implement strategies to enhance customer experience and satisfaction rates.
* Reporting and Analysis:
* Prepare and present regular reports on department performance, customer feedback, and improvement initiatives to senior management.
* Utilize data and analytics to forecast, plan, and implement departmental improvements.
* Project Management:
* Lead and manage customer service projects aimed at improving efficiency, customer satisfaction, and quality control measures.
* Coordinate with cross-functional teams to ensure timely and effective project execution.
* Budget Management:
* Develop and manage the customer service and quality department budgets ensuring efficient resource allocation.
Qualifications:
* At least 5 years of experience in a quality assurance or customer service role within a manufacturing environment.
* Strong knowledge of quality management systems and manufacturing processes.
* Experience with quality improvement methodologies and root cause corrective actions.
* Excellent leadership, communication, and problem-solving skills.
* Ability to work collaboratively with cross-functional teams.
* Proven experience in customer service management
* Strong leadership and team management skills
* Excellent communication and interpersonal skills
* Experience with quality management systems and processes
* Ability to analyze data and generate reports
Knowledge:
* Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
* Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
* English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
* Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Basic Skills:
* Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
* Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
* Speaking - Talking to others to convey information effectively.
* Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Working Conditions:
* Full-time position primarily based on-site at the manufacturing facility, with occasional travel as required.
Our Commitment to a Diverse Workforce: FXI is an Equal Opportunity Employer. FXI does not discriminate in employment matters on the basis of race, color, religion, gender identify or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or based on any individual's status in any group or class protected by applicable federal, state, or local laws. We support workplace diversity. We strongly believe that diversity contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can.
Auto-ApplyCustomer Service Manager - State Farm Agent Team Member
Customer service manager job in College Station, TX
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Hourly pay
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Baggage Service Lead Agent
Customer service manager job in College Station, TX
To coordinate the daily shift functions of the baggage service department for the Baggage Service Agents. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience necessary. 3. Previous customer service experience preferred.
4. Must be 18 years of age or older.
5. Must have reliable telephone and transportation.
6. Must have prior baggage service or airline experience.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of passengers, client representatives and employees.
3. Must be able to sit, stand, lift, and/or bend throughout shift.
4. Must pass a pre-employment drug test.
5. Must pass a pre-employment criminal background check.
6. Must be able to read, write, understand and carry out instructions in English.
7. Must meet necessary requirements to obtain a security sensitive identification badge.
8. Must be able to verbally direct in English.
9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Must ensure that carousel agents are making baggage arrival announcements when customers arrive in the claim area providing information and instructions. Must ensure that the Log Agents are logging each flight as bags are delivered to the claim area.
2. Must monitor the delivery of baggage and handle irregularities associated with the internal baggage process.
3. Must ensure the agents initiate files for lost, damage and pilfered baggage. Must ensure the tracing activity is completed daily for tracers and on hands. Must ensure settlement claims are monitored.
4. Must ensure agents coordinate the return of delayed luggage to customers. Must ensure agents are preparing Bag Delivery Orders properly and arranging for deliver promptly.
5. Must ensure agents process and secure unclaimed luggage within 90 minutes, updates files and creates an on hand record in SABRE. Must ensure that agents contact the passengers immediately upon arrival of unclaimed bags if phone number or address is available.
6. Must ensure solid communication with Ramp services regarding bag deliveries or missing bags.
7. Must be familiar with all FAA/Airline/Company regulations.
8. Must keep Baggage Manager informed of needs and problems in assigned areas, maintain cleanliness of immediate work and report maintenance needs.
9. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
10. Attend meetings and in-services as required.
11. Utilize appropriate communications channels and maintain records, reports and files as required.
12. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible.
13. Adhere to company policies and procedures and participate in achievement of company objectives.
14. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
15. Assign daily assignments to agents and follow up to ensure duties are correct and complete.
16. Complete Supervisor Checklist daily.
17. Ensure Queues are checked and responded to each hour.
18. Ensure that all agents have been properly trained to complete daily assignments and duties.
19. Ensure that proper on hand inventories are completed correctly and completely each shift.
20. Ensure that all agents are dressed properly and professionally.
21. AM Supervisor must make copies of Time Sheets. Ensure that the Attendance Log is updated daily with tardiness, absences, vacations, code 39s etc.
22. Must check time sheets throughout shift to ensure agents are signing in completely and correctly.
23. Must coach and counsel agents on Disciplinary Action Forms for attendance, code 39s, customer complaints etc. Ensure that coaching and counseling of agents is fair and consistent. Agents must be coached and counseled within 48 hours of incident. Disciplinary Action forms should be kept in the employee's personnel file.
24. Ensure that agents are 100% compliant on recurrent/ongoing training.
25. Keep proper records and documentation of all checks and travel vouchers that are distributed. Ensure that the check log is updated. You are responsible and held accountable for your die plate.
26. Perform other duties as requested.
Area Financial Services Manager, Texoma
Customer service manager job in College Station, TX
The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.
**Summary**
This position will provide support to the Credit function and associated Simplot priorities by maximizing quality sales, making good credit decisions, collecting accounts timely, and ensuring policies and procedures are followed. Although the role is remote, eligible candidates must be residing within the Central Time Zone including, but not limited to, Texas, Oklahoma and/or New Mexico to meet the travel requirements of the role and the region it manages.
This position is **not** offered in Boise, ID.
**Key Responsibilities**
+ Analyzes financial strengths/weaknesses of prospective and existing customers determine eligibility for credit, financing, or related services.
+ Establishes and maintains effective communication with a creditable information network.
+ Develops, implements, and manages effective collection procedures in accordance with established credit policies.
+ Manages collections process to ensure proper sending of follow-up inquiries, negotiating with past due accounts, and referral of accounts to collection agencies.
+ Provides insight for the updating of the credit policy as to new concepts and procedures.
+ Analyzes and recommends specific reserves for bad debt expense (when assigned).
+ Understands, communicates, and implements Simplot's Credit Policy and Procedures.
+ Assists in providing and interpreting credit information for management and others as required.
+ Remains informed of agricultural trends, changes, and practices.
**Typical Education**
Bachelor's Degree (B.A. or B.S.) from 4 year college or university
**Relevant Experience**
5+ years related experience or training in Finance and/or Ag
**Required Certifications**
**Other Information**
Job Requisition ID: 24290
Travel Required: Up to 25%
Location(s): Remote - USA, SGS Retail Brazos - College Station
Country: United States
Wage range or rate of pay: $85,000-$111,000 plus annual incentive plan eligibility
The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons.
Attractive total rewards package that includes:
+ Medical, dental, vision coverage
+ 401(k) savings plan
+ Paid Family Building Leave
+ Generous Paid Time Off - Eligible employees may accrue up to 160 hours in year 1
+ 10 Paid Holidays
+ Relocation Assistance Program (where applicable)
+ Education Assistance
Benefits details available at simplotbenefits.com
**The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status.**
**Nearest Major Market:** Boise
**Nearest Secondary Market:** Meridian
Customer Experience Manager
Customer service manager job in College Station, TX
? Check out our website.
We're hiring immediately!
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.
Your Opportunity
Scion is paving a path in student living and the Customer Experience Manager is vital in delivering exceptional customer service at our larger communities. The CXM will support revenue and sales goals by implementing customer experience initiatives and fostering a customer-centric culture, while identifying opportunities to grow relationships. This role demands exceptional interpersonal skills and an all-in work ethic.
Your Benefits
FLSA Status Exempt
Discretionary annual bonus
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401k Matching
Paid Maternal Leave
Parental Leave
Learning reimbursement opportunities
Your Responsibilities
Staff Development and Leadership
Provide leadership and coaching for Experience Team Member staff performance and foster a positive and productive team environment.
Assist the General Manager with ensuring all onsite staff are trained and compliant with Fair Housing, safety and company policies.
Property Administration
Assist with planning and executing successful annual Turnover processes.
Assist with move-in and move-out processes.
Facilities & Capital
Regularly inspect and report on property curb appeal and overall appearance of building exterior, common areas, amenities, and apartments.
Coordinate work orders with appropriate staff to ensure requests are being met on time, necessary communication is sent to residents and customer satisfaction remains high.
Keep a consistent pulse on resident feedback regarding facilities and maintenance needs.
Annual Turnover Process
Partner with General Manager, Assistant General Manager and Facilities Supervisor in the planning and execution of annual Turnover processes.
Customer Experience & Sales
Assist with all customer sales interactions, both personally and through directing team members in alignment with company standards.
Utilize KPIs to report on trends, insights and proactively address issues.
Provide expert direction on sales and revenue goals and lead the team to achieve them.
Utilize KPIs to report on trends, insights and proactively address issues.
Perform weekly market surveys to Identify and recommend local marketing opportunities, appropriate marketing messages and material to drive traffic to the property.
Oversee all on-campus and in-person marketing events.
Execute social media and communication strategies on various platforms to engage customers.
Financial Performance
Manage promotional material and property incentives meeting marketing and concession budget.
The responsibilities listed above are not all inclusive.
Qualifications
College graduate preferred, with a minimum of two years of customer service, sales and/or community management experience, or an equivalent combination.
Ability and willingness to work up to six days per week for necessary level of management coverage.
Values and fosters a sensitive and supportive approach to a diverse working and living environment.
Commitment to excellence and high standards, with acute attention to detail.
Excellent written and verbal communication skills.
Proficient in Microsoft Office and Property Management Systems.
Works well with all levels of management.
Strong organizational, problem-solving, and analytical skills.
Handles multiple, complex projects, with minimal guidance, prioritizes effectively, and meets deadlines.
Works well independently and as a member of various teams.
What We Require
Customer-centric mindset
Exceptional written and verbal communicator
Brand awareness
Marketing and leasing
Keen organization and prioritization skills
1+ years' experience working in customer service
Relevant Systems and Platforms
Entrata (Property Management System)
Greenhouse (Applicant Tracking System)
Lattice (Performance Management System)
Turnable (Electronic Turn board)
Microsoft Office
Social Media Platforms (Instagram, Tik Tok, Facebook)
Operational Details
Job location is at the assigned property.
Working hours consist of daytime business hours and up to six days per week during peak times.
The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.
IND2 #wearehiring #werehiring
Auto-ApplyPT Service Manager
Customer service manager job in College Station, TX
Job Details 169 - Post Oak Mall - College Station, TXDescription
Primary Objective: The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge.
Abilities: Exercise good judgment and initiative to supervise and direct the activities of the store. Ability to maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service. Organize work to maintain a smooth work flow. Ability to communicate effectively, coordinate staffing schedule to ensure team service, direct and train employees. Cooperative and professional at all times; keep confidences, maintaining a good working relationship with co-workers and management, follow both written and verbal directives/assignments. Learn and understand the accurate use of all equipment and policies and procedures. Recognize urgent situations.
Qualifications
Typical Physical Demands: Requires full range of body motion, including, but not limited to: walking, sitting, crouching, stooping, kneeling, squatting, twisting, stretching, pushing, pulling, and eye-hand coordination. Requires extensive standing and walking. Occasionally lifting up to 50 lbs. Requires working under stressful conditions and occasional extended hours.
Qualifications: A minimum of 3 months of supervisory experience (as a key carrier, shift lead, team lead) in a similar retail environment or a minimum of 6 weeks of experience as sales/cashier at Melrose. In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment with Melrose, they must have a minimum of 2 months of prior supervisory experience that can be verified. (Must fill out promotion request form and submit to HR)
Bronze & Silver Stores - Must be a minimum of 18 years old. If still in high school must be a senior.
Gold & Platinum Stores - Must be a minimum of 18 years and out of high school.
Supervisor Laboratory Services
Customer service manager job in College Station, TX
**Job Summary and Responsibilities** **Summary of Essential Cognitive Functions** Ability to comprehend and follow instructions; maintain attention and concentration for necessary periods; synthesize, coordinate, and analyze data, perform simple and repetitive tasks; maintain a work pace appropriate to given workload; perform complex and varied tasks; relate to other people beyond giving and receiving instructions; get along with co-workers and peers; understand the meaning of words and how to use them appropriately and effectively; understand and remember detailed instructions; make independent decisions or exercise judgment based on appropriate information; accept and carry out responsibility for direction, control and planning.
**Job Requirements**
-Bachelor's degree in biological or chemical sciences, as defined by CLIA.
-Minimum of five years as a MT/CLS at a moderate or high complexity laboratory.
1-MT or CLS or MLS certification required
StJoeslab
**Where You'll Work**
St. Joseph Health - Bryan/College Station, Navasota, Caldwell, Madisonville, TX. Since 1936, St. Joseph Health has been caring for the communities in and surrounding the Brazos Valley. We have a Level III Trauma Center, the first Joint Commission certified Primary Stroke Center, and the first accredited Chest Pain Center in the Brazos Valley. St. Joseph Health is a leader in critical care and the largest provider of cardiovascular care in the region. As an integrated healthcare system St. Joseph Health includes a comprehensive network of over 100 employed providers including primary care physicians specialists and advanced practice clinicians. The network includes more than 30 ambulatory clinics featuring primary care, Express Clinics, and imaging and diagnostic services.
**Pay Range**
$32.30 - $48.05 /hour
We are an equal opportunity/affirmative action employer.
Customer Experience Manager
Customer service manager job in College Station, TX
Store - COLLEGE STATION, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
* Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
* Plan and lead the execution of class and in-store events in accordance with Company programs
* Lead the omnichannel processes
* Manage and execute shrink and safety programs
* Assist with cash reconciliation and bank deposits
* Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
* Assist with the onboarding of new Team Members
* Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
* Serve as Manager on Duty (MOD)
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
* Acknowledge customers, help locate the product and provide solutions
* Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
* Manage and execute the shrink and safety programs
* Cross train in Custom Framing selling and production
* In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
* Retail management experience preferred
Physical Requirements
Work Environment
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* Regular bending, lifting, carrying, reaching, and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Auto-ApplyPastoral Services Mgr - BCC, ACPE Certified Educator
Customer service manager job in College Station, TX
The Manager of Pastoral Services, **BCC, ACPE Certified Educator** provides management of Baylor Scott & White Health pastoral services. Provides for the spiritual, religious, sacramental, moral and ethical needs of patients and staff.
**ESSENTIAL FUNCTIONS OF THE ROLE**
Manages and coordinates pastoral care, counseling, and religious services for patients, their families and staff including, sacramental ministry, memorial services, baptisms, weddings, anointing and coordinating bereavement needs.
Supervises chaplains and mentors CPE student chaplains as they provide assessment and support to palliative care patients in accordance with joint commission requirements.
Supports the end-of-life care for patients by offering pastoral support and counseling to patients and families.
Serves as department representative to facility President or other leaders.
Coordinates and provides consultation to physicians, nurses, social workers, counselors, and ancillary staff as part of an interdisciplinary treatment team to meet patient needs and to strengthen patient care.
Conducts investigative studies to advance knowledge and to develop ways and means for providing more effective religious ministry for patients, family and staff.
Develops relationships with local churches, community agencies and service organizations which supports the Baylor Scott & White Health community. Recruits, trains, and coordinates pastoral care volunteers.
Develops and maintains procedures for keeping individual records of spiritual counseling for patients.
Oversees, staff, and volunteers and provides clinical supervision at the level specified upon consults.
Consults with staff as needed; collaborates and reports to Senior Pastoral Care Leaders.
**KEY SUCCESS FACTORS**
Knowledge of philosophical systems and religions.
Knowledge of the principles and methods of pastoral care and the role of a chaplain in an institutional setting.
Knowledge of the religious beliefs and practices of various faiths, groups, and denominations.
Able to communicate thoughts clearly; both verbally and in writing.
Interpersonal and listening skills.
Skill in counseling patients, family members and staff.
Ability to counsel and comfort individuals during periods of stress.
Ability to actively participate as a member of a professional therapeutic team.
Ability to establish and maintain effective collaborative relationships with co-workers, health professionals, volunteers, community clergy and the general public.
Ability to use broader objectives to determine how best to use resources to meet schedules and goals.
Ability to make or approve effective hiring and termination decisions.
Ability to evaluate and recommend changes to policies, and establish procedures that affect the managed organization.
General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.
Denominational endorsement for chaplaincy, ordination or commissioning to ministry preferred.
**Clinical pastoral education (CPE) certification by the Association for Clinical Pastoral Education (ACPE).**
**BENEFITS**
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
**QUALIFICATIONS**
- EDUCATION - Masters'
- MAJOR - Theological Studies or Related Field
- EXPERIENCE - 4 Years of Experience
- CERTIFICATION/LICENSE/REGISTRATION -
Board Cert Chaplain (BCC) with Association for Clinical Pastoral Education (ACPE) **_IN PROGRESS does not meet minimum requirements for this role._**
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Supervisor Laboratory Services
Customer service manager job in College Station, TX
Job Summary and Responsibilities Summary of Essential Cognitive Functions Ability to comprehend and follow instructions; maintain attention and concentration for necessary periods; synthesize, coordinate, and analyze data, perform simple and repetitive tasks; maintain a work pace appropriate to given workload; perform complex and varied tasks; relate to other people beyond giving and receiving instructions; get along with co-workers and peers; understand the meaning of words and how to use them appropriately and effectively; understand and remember detailed instructions; make independent decisions or exercise judgment based on appropriate information; accept and carry out responsibility for direction, control and planning.
Job Requirements
* Bachelor's degree in biological or chemical sciences, as defined by CLIA.
* Minimum of five years as a MT/CLS at a moderate or high complexity laboratory.
1-MT or CLS or MLS certification required
StJoeslab
Where You'll Work
St. Joseph Health - Bryan/College Station, Navasota, Caldwell, Madisonville, TX. Since 1936, St. Joseph Health has been caring for the communities in and surrounding the Brazos Valley. We have a Level III Trauma Center, the first Joint Commission certified Primary Stroke Center, and the first accredited Chest Pain Center in the Brazos Valley. St. Joseph Health is a leader in critical care and the largest provider of cardiovascular care in the region. As an integrated healthcare system St. Joseph Health includes a comprehensive network of over 100 employed providers including primary care physicians specialists and advanced practice clinicians. The network includes more than 30 ambulatory clinics featuring primary care, Express Clinics, and imaging and diagnostic services.
Delivery Driver, CSR , Assistant Manager (8005)
Customer service manager job in Rockdale, TX
Delivery Drivers are team members that help in all aspects of the business.
You will prep food, clean, fold boxes, make pizza's, dishes, deliver, and much more. Must have drivers License for at least two years if under 19 years of age. Insurance with your name on policy!
Car that is in good running condition!
Must be willing to work bad weather days as well as weekends, and Holidays
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Teammate
Customer service manager job in Rockdale, TX
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
Preferred:
Morning availability
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $14.00/hour, which includes a base pay of $12.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Service Supervisor
Customer service manager job in Bryan, TX
Job Description
The Service Supervisor will oversee day-to-day operations of the fiber installation crews, ensuring projects are completed safely, on time, and to quality standards. The ideal candidate will have strong leadership skills, hands-on experience in fiber installations, and a customer-focused approach.
Key Responsibilities
Supervise and coordinate fiber installation crews
Plan and schedule installation projects to meet deadlines and customer expectations
Ensure compliance with safety regulations and company procedures
Conduct site inspections and quality control checks
Collaborate with project managers, engineers, and customers to resolve issues
Maintain accurate job documentation, including work orders, reports, and inventories
Identify process improvement opportunities to increase efficiency and reduce costs
Qualifications
High school diploma or equivalent required; technical degree or certifications in telecommunications preferred
3+ years of experience in fiber installation or telecommunications field work
1-2 years of supervisory or team lead experience
Strong knowledge of fiber optic installation, splicing, and testing procedures
Valid driver's license with a clean driving record
Strong organizational and communication skills
Ability to read blueprints, maps, and construction drawings
Willingness to travel and work in various weather conditions
Job Posted by ApplicantPro
Global Health Research Complex Service Center Manager
Customer service manager job in College Station, TX
Job Title
Global Health Research Complex Service Center Manager
Agency
Texas A&M University
Department
Global Health Research Complex
Proposed Minimum Salary
Commensurate
Job Type
Staff
Job Description
The Global Health Research Complex Service Center Manager is responsible for managing office operations for the Global Health Research Complex (GHRC).
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
Auto-ApplySERVICE MANAGER
Customer service manager job in Bryan, TX
SERVICE MANAGERDirect HireMonday - Friday8:00 am - 5:00 pm$60,000 per year, DOE ESSENTIAL JOB FUNCTIONS
Oversee and provide direction for employees and subcontractors to ensure the timely completion of projects while keeping costs to a minimum and maintaining a quality and safe environment.
Prepare equipment inventory and track material usage.
Monitor and report equipment and vehicle utilization.
Manages the outside work of subcontractors.
Understands the job requirements, schedules and manages production to due dates and contractual requirements.
Collects and analyzes information to plan and schedule construction projects.
Understands and uses standard planning and scheduling methodologies.
Understands the contract codes, what needs to be invoiced for what is placed, and can efficiently validate the work of a subcontractor.
Oversees multiple jobs and ensures accuracy of build.
JOB REQUIREMENTS
Previous service manager experience in construction
Preferred previous service manager experience with telecommunications construction.
Good communications skills, leadership ability and strong experience in the telecommunications and electric utility services area
Proficiency in Microsoft tool set - Word and Excel are required
Being Proactive - Good skills to interact with team members and raise issues as necessary with options for resolution
Must have a vailed Texas Drivers license with a good driving record.
Ability to lift up to 40 lbs.
GROUNDS
Customer service manager job in Bryan, TX
Job DescriptionGrounds Person
Related Titles: Landscaper, Golf Course Laborer; Practice Area Attendant; Groundskeeper; Landscape Gardener; Course Utility Worker; Section Person
Reports to: Golf Course Superintendent and Assistant Superintendent and Foreman
Supervises: No supervisory duties are included in this position.
Classification:
Education and/or Experience
· Some High School.
· Six months of experience in golf course grounds maintenance or greenskeeping.
Job Knowledge, Core Competencies and Expectations
· Knowledge of golf course operations.
· Knowledge of irrigation systems.
· Knowledge of and ability to perform required role in emergency situations.
Job Summary (Essential Functions)
Maintain golf course and landscaping around the course, clubhouse and other club facilities, including parking lots.
Job Tasks/Duties
· Plants and maintains ornamental shrubs and trees.
· Trims and feeds shrubs and trees; removes cuttings.
· Maintains landscape beds around clubhouse and club grounds.
· Rakes and blows leaves.
· Mows greens and fairways by operating walk-behind turf equipment.
· Prepares and lays sod.
· Prepares soil plant beds, and establishes plantings by seed or transplants.
· Maintains annual and perennial flowers in aesthetic arrangements.
· Rakes bunkers.
· Loads and unloads materials.
· Repairs and maintains driving range tees.
· Cleans equipment used in practice area.
· Aerifies and spikes greens.
· Digs holes and trenches to maintain or construct irrigation and drainage lines.
· Installs pipe and backfills excavations.
· Empties garbage cans.
· Attends staff meetings.
· Performs other appropriate tasks assigned by the Golf Course Maintenance Foreman.
Licenses and Special Requirements
· Pesticide Applicator certificate.
· Valid driver's license.
Physical Demands and Work Environment
· Regularly exposed to moving mechanical parts and outside weather conditions.
· Frequently exposed to fumes or airborne particles and toxic or caustic chemicals.
· Occasionally exposed to wet and/or humid conditions; high, precarious places; extreme cold; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate to loud.
· Able to meet and perform the physical requirements and to work effectively in an environment which is typical of this position.
· Frequent lifting, bending, climbing, stooping and pulling.
· May need to use some protective equipment, such as a respirator, gloves, earplugs, eye guards/visors, boots and hat.
Assistant Service Manager
Customer service manager job in Bryan, TX
Job Details Experienced Saddlewood Club - Bryan, TX Full Time Up to 25% Day Service/MaintenanceDescription
This position, along with the Service Manager is responsible for overseeing the physical property, general maintenance repairs, and apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. Must be able to handle grounds keeping and pool duties as needed.
REPORTS TO: Community Manager and Service Manager
ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
1. Respond to resident/management requests and work orders.
2. Identify and correct hazardous property conditions that could place the property in a liable position.
3. Performing preventative maintenance on equipment and units.
4. Prepare vacant apartment units for move-in.
Qualifications
TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS
HVAC certification or ability to become certified within the first 6 months of employment.
Training in household repairs, plumbing and mold detection/resolution preferred.
Must have certifications/permits required by city or state to perform job responsibilities (i.e. pool operations).
KNOWLEDGE, SKILLS AND ABILITIES
Ability to handle plumbing repairs, tile work, HVAC equipment, appliance repair, carpentry repairs, electrical repair and all facets of apartment make ready.
Ability to operate most common maintenance related tools including but not limited to: key machine, augers, lead detector, ampere meter, volt meter, recovery machine, manifold gauges, charging cylinders, steam clean/shampoo machine, spray paint rig, electric saws, cordless screwdriver, drill, air conditioners, boiler, water heaters, chlorine test kit, various screwdrivers, nut drivers set, pliers, various wrenches, wire crimping/stripping tool, diagonal cutter, drill bits, hammers, tape (ruler), tube cutter (copper), soldering torch and ladders.
Must be able to apply common sense and understanding to carry out instructions and plans.
Will interact regularly with residents, vendors, contractors, all levels of employees, and Clients and, therefore, must possess excellent interpersonal skills.
Must be able to read and write in English in order to read diagrams, meters, instructions, write report, etc.
Must have basic knowledge in compressor diagnosis, appliance repair, fire sprinklers and irrigation systems.
Must have basic knowledge of OSHA Requirements and Local, City and State Ordinances.
Must supply own hand tools.